VERY COMMON IGNITION ISSUES! RAM IGNITIONS WITH THE KEY FOB THAT YOU PLACE IN DASH GOES OUT CAUSEING NO STARTS. IF YOU GOOGLE 2013 RAM IGNITIONS NOTHING BUT PROBLEMS SHOW UP. THIS SHOULD BE A RECALL AND FREE OF CHARGE! NEED TO GO BACK TO A ACTUAL KEY!
2013 Ram 2500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
STARTING AT ABOUT 15,000 MILES, REAR MAIN SEAL DEVELOPED A LEAK. THE SEAL WAS REPLACED, LEAKED AGAIN AND REPLACED BY A SEAL AND SLEEVE. SEAL AND SLEEVE LEAKED UPON INSTALLATION BUT WERE COATED WITH RTV TO STOP LEAK AT ABOUT 16,800 MILES. AT ABOUT 17,600 MILES VEHICLE EXHIBITED LEAK AGAIN. HAVE BEEN INFORMED NOW BY RAM SERVICE DEALERSHIPS THAT THE VEHICLE IS SUPPOSED TO HAVE SEEPAGE OF FLUIDS FROM ENGINE SEALS AND ARE NOT AN ISSUE UNLESS THE FLUID IS POURING OUT ON THE GROUND AND COVERING THE VEHICLE. I CURRENTLY USE THE VEHICLE TO TRAVEL TO PUBLIC AND PRIVATE CAMPGROUND INVOLVING SENSITIVE ENVIRONMENTAL AREAS. AS EXPLAINED, THE VEHICLE IS NOW BANNED FROM BEING OPERATED IN THOSE AREAS DUE TO DESIGNED LEAKING OF FLUIDS FROM THE VEHICLE. RAM CUSTOMER DEPARTMENT HAS BEEN ADVISED AND AM AWAITING A RESPONSE.
FROM A STOP, THE VEHICLE WILL NOT ACCELERATE PROPERLY. WHEN DEPRESSING THE GAS PEDAL IT TAKES A FEW SECONDS FOR THE VEHICLE TO RESPOND. WHEN LETTING OFF THE GAS, THE THROTTLE DOES NOT RESPOND FOR ABOUT TWO SECONDS. THERE IS A SEVERE RESPONSE IN THE THROTTLE FROM WHEN DEPRESSING THE GAS PEDAL TO WHEN THE VEHICLE ACTUALLY STARTS TO MOVE. THIS HAS ALMOST CAUSED SEVERAL ACCIDENTS BECAUSE I AM TRYING TO SWITCH LANES OR ACCELERATE AND IT JUST SITS THERE FOR A FEW SECONDS. THIS IS GOING TO KILL PEOPLE ESPECIALLY ONES UNFAMILIAR WITH DRIVING THE VEHICLE. THIS NEEDS TO BE ADDRESSED IMMEDIATELY. THIS SAME PROBLEM EXISTS IN ALL RAM 2500 AND 3500 WITH THE TURBO DIESEL MOTOR FROM YEARS 2011-2016. AS I HAVE DRIVEN THE VEHICLE FOR THE PAST THREE YEARS IT HAS BECOME INCREASINGLY WORSE. THE DELAY IN THROTTLE RESPONSE HAS GOTTEN LONGER.
WIPERS FUNCTION WHEN NOT TURNED ON, LIGHTS FLICKER ON & OFF WHEN ON HIGH BEAM, HIGH BEAMS WON'T COME ON AT ALL, TRACTION CONTROL INDICATOR GOES ON & OFF WHILE DRIVING, RADIO DISPLAY WILL NOT TURN ON & WE ARE UNABLE TO CHANGE RADIO STATIONS, A/C WILL NOT BLOW AT SELECTED SPEED, TURN SIGNALS ARE NOT FUNCTIONING WHEN TURNED ON. ALL ABOVE WHILE DRIVING OR IDLING, HIGHWAY & CITY TRAVELS.
2013 RAM 2500 - ON JUNE 1, 2016 I WAS PLACING CAR SEATS INTO THE TRUCK. THE KEYS WERE IN MY POCKET AND NOT RUNNING. MY 3 YEAR SON WAS SITTING IN THE FRONT SEAT WHILE I SECURED THE CAR SEATS. MY SON GRABBED THE GEAR SHIFTER AND THE TRUCK WENT INTO GEAR ROLLING DOWN A 25' EMBANKMENT AND STRIKING A TREE AT THE BOTTOM. UPON A POST ACCIDENT INSPECTION, I FOUND THAT THE VEHICLE WOULD SHIFTING INTO AND OUT OF PARK WITH NO KEY IN THE IGNITION AND WITHOUT DEPRESSING THE BRAKE. THE INCIDENT WAS REPORTED TO MY LOCAL DODGE DEALER AS THEY HAD CONDUCTED 2 SAFETY RECALLS IN THE WEEKS PREVIOUS, ONE OF WHICH INVOLVED WIRING IN THE STEERING COLUMN. I WAS INFORMED BY THE LOCAL DEALER THAT THE SHIFT INTERLOCK SYSTEM THAT IS DESIGNED TO KEEP A VEHICLE FROM GOING INTO GEAR WITHOUT THE BRAKE DEPRESSED HAD FAILED AND THAT THE RECALLS THEY HAD CONDUCTED DID NOT INVOLVE THE SHIFT INTERLOCK SYSTEM. I WAS ADVISED BY THE LOCAL DEALER TO CONTACT FIAT CHRYSLER (FCA). FCA SENT OUT A SAFETY INSPECTOR TO INSPECT THE VEHICLE. ON 6-7-2016 MARIA PADEA WITH A 3RD PARTY INSPECTION FIRM HIRED BY FCA INSPECTED THE VEHICLE AT MY LOCAL DODGE DEALER. I WAS NOT ALLOWED TO BE PRESENT DURING THE INSPECTION. ON JUNE 15, 2016 I RECEIVED A LETTER FROM FCA STATING "..WE ARE NOT LEAD TO BELIEVE THAT THE INCIDENT WAS DUE TO A MANUFACTURING RESPONSIBILITY" AND "...THEREFORE WE MUST RESPECTFULLY DECLINE ANY ASSISTANCE ASSOCIATED WITH THIS INCIDENT. UPON RECEIVING THE LETTER, I CONTACTED FCA AND REQUESTED A COPY OF THE INSPECTION
TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING VARIOUS SPEEDS OR WHILE PARKED, THE SERVICE TIRE PRESSURE, SRS AIR BAG, AND LOW COOLANT WARNING LIGHTS ILLUMINATED. ALSO, THE RADIO WOULD TURN ON AND OFF WITH THE VOLUME EXCESSIVELY LOUD. ALL THE LOCKS IN THE VEHICLE WOULD LOCK AND UNLOCK PERIODICALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE REMEDY FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
I AM HAVING WHAT THEY CALL THE "DEATH WOBBLE" WHEN I DRIVE OVER 65 MPH AND HIT A POT HOLE, THE FRONT END STARTS TO SHIMMY UP AND DOWN VIOLENTLY. I HAVE TO SLOW DOWN QUICKLY NOT TO LOSE CONTROL OF THE VEHICLE. ALSO TENDS TO VIBRATE BADLY ON TURNS.
TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. IN ADDITION, THE AIR BAGS DID NOT DEPLOY, THE ELECTRICAL SYSTEM DID NOT SHUT DOWN, AND THE SEAT BELTS DID NOT RETRACT. PRIOR TO THE ACCIDENT, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER A DETERMINATION HAD NOT BEEN ESTABLISHED WHETHER THE VEHICLE WAS DESTROYED OR NOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS FILED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM PAIN IN THE SHOULDER, KNEE, ANKLE, AND NECK. THE FAILURE MILEAGE WAS 29,000.
TRUCK STALLS INTERMITTENTLY WHILE DRIVING AT ANY SPEED. OVER THE PAST 18 MONTH NOT A FUEL FILTER ISSUE.
2013 RAM 4X4 CUMMINS WITH SEVERE STEERING ISSUES. THE STEERING WAS NOTICEABLY UNSTABLE AT AROUND 38,000 MILES. THE DRAG LINKS WERE BOTH REPLACED, WITH MOOG GREASABLES (NON WARRANTY PARTS) AND SO WERE ALL THE TIRES (TO TRY AND ELIMINATE POSSIBILITIES). I AM CURRENTLY AT 44,000 MILES AND JUST GOT THE TRUCK FROM THE DEALERSHIP AFTER AN ALIGNMENT. THE STEERING IS STILL "UNSTABLE" AND I HAVE TO COMPENSATE TO KEEP IT STRAIGHT ON THE ROAD. IT RESEMBLES A DRUNK DRIVER IS DRIVING THE TRUCK. I DON'T DRIVE THE TRUCK AS A DAILY DRIVER ONLY FOR TRIPS AND PULLING. I SEEMS TO BE MORE UNSTABLE WHEN ACCELERATING AND WHEN THE ROAD IS UNEVEN OR BUMPY AS IF SOMETHING IS LOOSE IN THE FRONT END. I AM ALSO A MECHANICAL PERSON AND HAVE BEEN UNDER THE TRUCK SEVERAL TIMES AND CANNOT SEE OR FEEL ANYTHING LOOSE (NEITHER DID THE DEALER). I HAVE EVEN REPLACED THE BRAKE PADS WHILE CHECKING THE CALIPERS THINKING ONE OR MORE WERE "STICKING". EVERYTHING WAS OK WITH THE BRAKES BUT PADS GOT REPLACED WITH NEW CERAMICS ANYWAY. AT AROUND 35,000 MILES I NOTICED A "SLIPPING" OR ROUGH NOISE WHEN TAKING OFF FROM A STOP ESPECIALLY WHILE TURNING LEFT OR RIGHT. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY NOTICED THE NOISE BUT WAS A NORMAL NOISE COMING FROM THE LIMITED SLIP DIFFERENTIAL. THE NOISE RESEMBLES TIRES SLIGHTLY LOOSING TRACTION ON LOOSE STONES AND IS STILL HAPPENING TO THIS DAY. THE STEERING HAS GOTTEN WORSE EVEN WITH THE NEW PARTS INSTALLED AND I'M GETTING VERY CONCERNED WITH THE SAFETY OF THE VEHICLE. CAN
TOOK MY VEHICLE IN TO A SCHEDULED APPOINTMENT ON 3/12/2016 AT 10 AM. WENT BACK TO THE DEALER ON 3/16/2016 AT 11:30 AM DUE TO NOT GETTING ANY RETURN PHONE CALLS FROM THE MESSAGES I LEFT AND FOUND THAT NOTHING HAD BEEN DONE. THESE RECALLS COULD BE DANGEROUS BUT SAN ANTONIO CHRYSLER DODGE DOES NOT THINK SO.
MY 2013 RAM 2500 HAS A CRACKED FUEL FILLER NECK DUE TO A POOR DESIGN, BEING A WEAK PLASTIC MATERIAL. THE PLASTIC NECK HAS CRACKED BY THE FUEL PUMP NOZZLE SEATING DOWN ON IT AND PLASTIC FROM THE NECK HAS GONE DOWN INTO MY FUEL TANK CONTAMINATING THE FUEL SYSTEM CAUSING A POSSIBLE FUEL SYSTEM CLOG AND SHUT DOWN OF THE VEHICLE. ALSO CONCERNED THAT FUEL MAY POSSIBLY DRIP DOWN THE EXTERIOR OF THE FUEL NECK ASSEMBLY. THE INDECENT OCCURRED WHILE FILLING AT A FUEL STATION, VEHICLE WAS STOPPED NOT RUNNING. INSERTED FUEL PUMP NOZZLE, TOP OFF FILLER NECK BROKE AND FELL INTO FUEL TANK. MICHELLE A SUPERVISOR FROM RAM CORPORATE HAS DENIED THE WARRANTY REPAIR EVEN THOUGH MY TRUCK IS STILL UNDER WARRANTY, RAM CHRYSLER GROUP HAS PROVIDED ME WITH A CASE NUMBER WILL PROVIDE IF NEEDED.
MY NEW RAM 2500 HD TRUCK HAS "DEATH WOBBLE". WHEN AT HIGHWAY SPEEDS WHEN YOU HIT A BUMP IN THE ROAD JUST RIGHT THE FRONT END VIOLENTLY SHAKES OUT OF CONTROL UNTIL YOU ALMOST COME TO A COMPLETE STOP. IT SHAKES SO HARD I CAN'T BELIEVE YOU DON'T HAVE TO REBUILD THE FRONT END EVERY TIME IT HAPPENS. IT HAS BEEN TO THE DEALER 5 TIMES TO BE REPAIRED AND THE PROBLEM STILL PERSISTS. I WAS TOLD BY THE NEW SERVICE MANAGER AT THE DEALERSHIP I PURCHASED THE TRUCK FROM THAT THE PROBLEM COULD NOT BE 100% FIXED AND THAT IT WILL ALWAYS COME BACK. AND THAT I'M LUCKY THAT IT HAS ONLY HAPPENED A COUPLE TIMES A YEAR. THIS HAS BEEN A VERY DANGEROUS, AGGRAVATING, WASTE OF TIME DEALING WITH SUCH A DANGEROUS ISSUE THEY SEEM TO NOT TAKE VERY SERIOUSLY. IT HAS BEEN HAPPENING SINCE ABOUT MARCH 2014 AND THE LAST TIME IT HAPPENED WAS JAN 9TH 2016.
THE VEHICLE BEGAN SHAKING UNCONTROLLABLY AT HIGHWAY SPEED AFTER HITTING A BUMP IN THE ROAD.
VEHICLE WAS BOUGHT NEW. AFTER HAVING A NEW RADIO BUT IN MY TRUCK I NOTICE WHITE SPOTS ON THE SCREEN AND THE RADIO WAS GOING ON AND OFF AND THE SCREEN WOULD GO BLANK. THE SAFTEY BACK UP CAMERA WOULDN'T WORK. AGAIN I WOULD TRY TO TURN THE TRUCK OFF AND ON TO RESET THE RADIO BUT IT DIDN'T WORK. I TOOK IT BACK TO NAPLETON AND AGAIN THEY REPLACED THE RADIO AGAIN.
VEHICLE WAS BOUGHT NEW THE RADIO SCREEN WENT BLANK BUT THE RADIO WAS STILL ON. DRIVING DOWN THE ROAD THE RADIO SCREEN WOULD GO ON AND OFF AND THE COMPASS DIDN'T WORK. I WAS TOLD IT MIGHT BE THE UCONNECT.. THE SAFTEY CAMERA BACK UP WOULDN'T WORK . I TRIED TO TURN THE TRUCK OFF AND ON TO RESET THE RADIO BUT THAT DIDN'T WORK. I TOOK THE TRUCK IN TO NAPLETON AND THEY REPLACED THE RADIO WITH A NEW ONE.
VEHICLE WAS BOUGHT NEW EVER SCENTS THEN I HAVE HAD TO REPLACE 4 RADIOS AND COMPASS IN MY TRUCK.. THE SCREEN WOULD GO BLANK BUT THE RADIO WOULD STILL BE ON BUT YOU COULDN'T TURN IT OFF . I 'VE BEEN TOLD IT WAS THE UCONNECT ETC .THE SAFETY OF THE BACK UP CAMERA DOESN'T WORK. I TRIED TO TURN THE TRUCK OF TO RESET BUT THAT HAS NEVER WORKED THEY KEEP GETTING THE RADIOS FROM THE SAME VENDOR. I RECOMMENDED THAT THEY USE A DIFFERENT SUPPLIER . CHRYSLER HASN'T BUT WHAT DO I KNOW.
FACTORY MOUNTED ELECTRIC BRAKE CONTROLLER DOES NOT PUT OUT ENOUGH VOLTAGE AND CURRENT TO SAFELY STOP A HEAVY TRAILER. THIS IS A KNOWN PROBLEM AND MANY OWNERS ARE EXPERIENCING IT.
AT HIGHWAY SPEED, ABOUT 60-65 MPH I WENT INTO AN UNCONTROLLABLE WOBBLE. IT WOULD ONLY CALM DOWN AFTER DECREASING SPEED TO LESS THEN 35 MPH. THE TRUCK ONLY HAS LESS THEN 35,000 MILES. TOOK IT TO THE DEALER THAT CLAIMED IT HAD BAD BALL JOINTS. AGAIN THE TRUCK ONLY HAS LESS THEN 35,000 MILES ON IT. DODGE RAM JUNK.
WHEN I HIT THE GAS PEDAL AND LET OFF FOR A SECOND AND THEN TRY TO RETURN TO THE GAS PEDAL THERE IS NOTHING. A LOT OF PEOPLE CALL IT "DEAD PEDAL" IT HAS ALMOST GOTTEN ME HIT MANY TIMES DRIVING IN TRAFFIC. THIS HAPPENED ON A MOUNTAIN ROAD IN THE SNOW AND ALMOST GOT ME AND MY WIFE KILLED. IF THERE HAD NOT BEEN A STUMP THERE, WE WOULD HAVE PLUNGED ABOUT 500 FEET OFF THE EDGE OF THE MOUNTAIN. NOT COOL. THE DEALER TOLD ME THERE WAS NOTHING THEY COULD DO. I GUESS WHEN IT GETS ME KILLED, I WILL HAVE TO HAVE MY FAMILY SUE DODGE OVER IT.
2013 DODGE 2500. CONSUMER WRITES IN REGARDS TO VEHICLE TIRES AND SEVERAL RECALL ISSUES. *SMD THE CONSUMER STATED FROM THE VERY BEGINNING THE RIGHT FRONT TIRE WAS ODD. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THEY DETERMINED THE VEHICLE NEEDED AN ALIGNMENT AND IT WOULD COST $ 139.99. *JB
TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 65,000.
I TOOK MY RAM IN FOR A STATE INSPECTION. THEY STATED THAT THE UPPER AND LOWER BALL JOINTS NEED TO BE REPLACED BEFORE NEXT INSPECTION. THIS TRUCK ONLY HAS 48000 MILES ON IT.
TL* THE CONTACT OWNED A 2013 DODGE RAM 2500. WHILE PARKED, THE CONTACT NOTICED OIL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS WHERE THE STEERING BOX AND PINION SEAL WERE REPLACED, EACH ON DIFFERENT OCCASIONS. IN ADDITION, THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS ALIGNED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (FUEL/PROPULSION SYSTEM), HOWEVER THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. WHILE DRIVING 65 MPH, THE CHECK ENGINE AND THE DEF WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS CONTAMINATION OF THE DEF. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,529.
ON SEPTEMBER 1,2015 AT 9:15 PM WHILE DRIVING BACK FROM NASHVILLE TN TO PA. THE ENGINE LIGHT CAME ON AND I NOTICED THE DEF GAUGE HADN'T MOVED . SO I PULLED OVER TO CHECK THINGS OUT AND MADE IT TO A GAS STATION AND BOUGHT SOME DEF AND TRYED TO FILL IT UP BUT THE DEF TANK SEAMED TO BE FILL. I TURNED THE TRUCK ON AND OFF A FEW TIMES TO SEE IF THAT WOULD MOVE THE GAUGE AND RESET THE ENGINE LIGHT BUT IT DIDN'T . THE ENGINE LIGHT STAYED ON MOST OF THE TRIP BACK. THE NEXT MOURNING ON SEPT 2, 2015 I TOOK THE TRUCK BACK TO DEALER AND SHOW THEM THE PICTURES AND EXPLAINED WHAT HAD HAPPENED . THEY SAID TO BRING IT BACK ON THE FOLLOWING TUESDAY AND THEY WOULD LOOK AT IT AGAIN. I DROPPED THE TRUCK BACK OFF AT NAPLETON AT 9:00 AM ON TUESDAY SEPTEMBER 8, 2015.I AM WAITING TO HEAR BACK.
DRIVING 60MPH WITH A SMALL LOAD ON 16FT GOOSENECK STOCK TRAILER. LOAD WAS 2000 LBS. HIT A ROUGH SPOT IN THE ROAD, STEERING WHEEL BEGAN TO SHAKE UNCONTROLLABLY, PULLING ME INTO THE OTHER LANE. LUCKILY, THERE WAS NO TRAFFIC. APPROXIMATELY 1 MILE LATER, I HIT ANOTHER ROUGH SPOT. THIS TIME, THE STEERING WHEEL SHOOK SO VIOLENTLY, THAT IT ALMOST PULLED MY HANDS OFF THE WHEEL. THE FREQUENCY OF THE SHAKE WAS REDUCED AS I WAS ABLE TO SLOW DOWN, BUT THE VIOLENCE OF THE SHAKE SEEMED TO INCREASE UNTIL I HAD SLOWED TO ABOUT 15 MPH. ROAD WAS STRAIGHT, WEATHER WAS CLEAR AND ABOUT 90 DEGREES.
TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE, ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING AT 80 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. MA 10/5
2013 RAM 2500 MEGACAB 4X4. PURCHASED THIS VEHICLE 1 MONTH AGO. NOTICED WHEN DRIVING OVER 60 MPH THE FRONT OF THE TRUCK BEGINS TO SHAKE. THIS CAUSES THE STEERING WHEEL AND FRONT PASSENGER SEAT TO VIBRATE UNCONTROLLABLY SO THAT YOU CAN VISABLY SEE IT AND FEEL IT. THE TRUCK IS IN PERFECT ALIGNMENT WHEN YOU LET GO OF THE WHEEL, SO ITS NOT THAT. SEEMS TO BE RELATED TO THE STEERING OR SUSPENSION. THIS IS VERY ANNOYING AND IM WORRIED IT COULD LEAD TO SOME TYPE OF STEERING MALFUNCTION, RESULTING IN A WRECK. DEALER SHOWS NO PROBLEM WHEN INSPECTED.
ON 02/19/2015 SERVICE LIGHT KEPT COMING ON ANOTHER PROBLEM AT SAME TIME WAS THE DEF SENSOR CONCERNING THE ADDITIVE THAT YOU HAVE TO ADD TO MIX WITH THE DIESEL FOR GOVERNMENT EMISSIONS . THEY HAD TO ORDER PART AND I HAD TO COME BACK AT ANOTHER TIME.
ON MAY 26, 2015 AND BEFORE THIS DATE AND AFTER THIS DATE THE MOLDING IN THE DOORS BOTH FRONT AND BACK DOORS WOULD FALL DOWN OR COME APART FROM THE SIDES AND WHEN YOU GET OUT OF THE TRUCK OR OPEN THE DOORS TO GET IN THE TRUCK TO GO SOME WHERE YOU WOULD HAVE TO TRY TO REALIGN IT TO GET IT BACK ON. YOU WOULD DRIVE DOWN THE ROAD AND HEAR WIND COMING THREW AND HOWLING IN THE CRACKS.
WHEN DRIVING ON ROAD THERE IS SOMETHING KNOCKING IN THE STEERING WHEEL. LIKE SOMETHING IS LOOSE.
WHILE TRAVELING DOWN A HIGHWAY AT 55 MPH THE VEHICLE BECAME HARD TO CONTROL AND HAD A VERY STRONG VIBRATION IN THE FRONT END. THE STEERING WAS NOT CONTROLLABLE AND THE VEHICLE FELT LIKE IT HAD A FLAT TIRE. NO TIRE DAMAGE WAS NOTED UPON INSPECTION. THE VEHICLE CONTINUES TO HAVE STEERING AND RIDE ISSUES EVEN AFTER A TRIP TO THE DEALERSHIP
ON 01/14/2015 I WENT TO FUEL UP AT GAS STATION THE GAS GAUGE WAS SHOWING EMPTY. I STARTED TO PUT FUEL IN MY TRUCK AND IT SPILLED OUT ALL OVER THE TRUCK AND GROUND. I TRIED TO PUT FUEL IN IT AGAIN AND THE SAME THING HAPPENED. THE TRUCK TOOK ONLY $1.72 IN FUEL. I THEN TOOK IT TO THE DEALER SHIP WHERE I BOUGHT THE TRUCK. I EXPLAINED WHAT HAPPENED THEY RAN TEST ON IT. REPAIR THE CHECK BALL IN TANK WAS STICKING. THEY ORDERED A HOLE NEW TANK AND REPLACED TANK TRANSFER FUEL PUMP ALSO INSTALLED A NEW FILLER NECK, FLAPPER WAS STICKING ALSO AND REPLACED TUBE ASSEMBLY ## VIN PASSED ## DODGE RAM 2500 2013 ## THE CONSUMER STATED WHEN HE OPENED THE PASSENGER SIDE FRONT DOOR, THE MOLDING FROM THE TOP OF THE DOOR FELL OFF. THE MOLDING THEN FELL OFF THE DRIVER SIDE, TOO. THE CONSUMER REFERENCED RECALL # 14V635000. HE BELIEVED HIS MAKE, MODEL AND YEAR SHOULD HAVE BEEN INCLUDED.
ON 11/05/2014 I WAS DRIVING AND TURNED ON THE HEATER TO THE TRUCK AND STARTED TO SMELL A STRONG ODOR OF DIESEL FUEL . I LOOKED AT THE FUEL GAUGE AND SAW I HAD FUEL SO I PULLED OVER AND STOPPED. I LOOKED EVERY WHERE ON THE TRUCK AND ON THE GROUND I COULDN'T FIND ANY THING BUT YOU COULD SMELL IT REAL BAD. THE NEXT DAY ON 11/06/2015 I CALLED THE CHRYSLER 800 NUMBER 800-853-1403 MY SELF AND SPOKE TO XXXX I EXPLAINED WHAT HAD HAPPED AND ASKED ARE YOU HAVING ANY PROBLEMS LIKE THAT . HE SAID "HOLD ON AND SAID HE NEVER HEARD OF THAT AND THEIR WHERE NO RECALLS CONCERNING THAT" NOTE: WHILE WE WERE ON THE PHONE I WAS ALSO THE INTERNET AND FOUND A RECALL CONCERNING THE DIESEL FUEL HEATER HE SAID HE COULDN'T FIND ANY THING. I ASKED IS IT SAFE TO DRIVE HE SAID YES. NOTE IT WASN'T UNTIL TODAY I GOT ON YOUR SITE AND FOUND RECALL CONCERNING THIS MATTER AT THIS TIME IT HAS NOT BEEN REPAIRED. NOTE BECAUSE OF THE NEWS OF THE RECALLS THAT JUST CAME OUT YESTERDAY ETC ALSO MY OTHER SUBMISSION TO THE NHTSA TODAY ODI # 10744472 .IT IS MY HUMBLE OPINION THAT DODGE RAM 2013 MODELS SHOULD ALSO BE INCLUDED IN YOUR ACTION AGAINST CHRYSLER.
ON 02/19/2015 SERVICE LIGHT KEPT COMING ON THEY RAN TEST AND ORDERED PART HAD TO COME BACK IN ON MARCH 11, 2015 THEY REPLACED COOLANT BOTTLE AND COOLANT AND PURGE AIR FROM SYSTEM.
ON 02/19/2015 SERVICE LIGHT KEPT COMING ON THEY RAN TEST ON TRUCK AND HAD TO ORDER PART. HAD TO GO BACK ON MARCH 11, 2015 MILEAGE NOW WAS 6513 THEY REPLACED COOLANT BOTTLE AND COOLANT AND PURGE AIR FROM SYSTEM.
ON 05/26/2015 SERVICE LIGHT KEPT COMING ON TOOK TRUCK IN THEY RAN TEST HAD TO ORDER PART . HAD TO GO BACK IN THEY REPLACED SENSOR-NITROGEN OXIDE. DURING THIS VISIT AND OTHER VISITS MOLDING KEPT COMING APART FROM VEHICLE.
TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/28/15*CN
VEHICLE CAN BE PLACED INTO DRIVE WITHOUT HITTING THE BRAKE PEDAL. DEALER "FIXED IT" ONCE AND THE PROBLEM HAS REOCCURRED.
RECALL: P65/NHTSA 14V-635 : DIESEL FUEL HEATER ELECTRICAL CONNECTOR: RECEIVED FIRST RECALL IN DECEMBER, 2014. TOOK TRUCK TO DEALER (HADDAD DODGE, BAKERSFIELD, CA) AND WAS TOLD THAT THEY DID NOT HAVE THE PARTS AND WOULD CALL WHEN PARTS WERE AVAILABLE. AS OF 5-12-15, NO CALL AND NO REPAIR. RECEIVED ANOTHER RECALL NOTICE IN MAIL 5-10-15 FOR SAME SAFETY ISSUE. THIS IS LISTED AS AN "IMPORTANT SAFETY RECALL". IF THIS IS SO IMPORTANT, THEN WHY HAS 5 MONTHS GONE BY WITH NO PARTS AND NOW A SECOND NOTICE SENT. IT WOULD APPEAR THAT DODGE CORPORATE/DEALERS SHOULD BE HELD ACCOUNTABLE FOR GETTING THE PARTS AND MAKING THE REPAIR. I CONSIDER 5+ MONTHS AS AN UNREASONABLE AMOUNT OF TIME. OTHERWISE, TAKE THE RED LABEL OFF THE FRONT OF THE NOTICE AND REMOVE THE WORD "IMPORTANT" FROM THE LABEL.
TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT INFORMED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
1)TRUCK PULLS TO THE RIGHT SINCE DAY OF PURCHASE. HAVE HAD TRUCK TO MULTIPLE ALIGNMENT SPECIALISTS INCLUDING DEALERSHIPS AND FINDINGS ARE THAT THE FRONT LEFT CASTER IS OUT OF CHRYSLERS SPECS. AND IS NONADJUSTABLE DUE TO SOLID FRONT AXLE(4X4) I HAVE BEEN PULLED OVER TWICE FOR SWERVING BY LAW ENFORCEMENT. GIVEN A 3 SECOND COUNT AND THE TRUCK WILL BE IN THE NEXT RT LANE ON A ROAD WITH LITTLE OR NO CROWN.. I FEEL I AM GOING TO HIT AN CYCLIST OR PEDESTRIAN ON THE SIDE OF THE ROAD. 2) THE EXHAUST BRAKE WILL ENGAGE WHEN NOT ACTIVATED BY CONTROL BUTTON INTERMITTENTLY. I CAN ACCELERATE TO 65MPH AND AS SOON AS I LET OFF ACCELERATOR EXHAUST BRAKE WILL FULLY ENGAGE AND IF IN WET, SNOW OR ICY CONDITIONS WILL CAUSE TRUCK TO LOSE CONTROL ESPECIALLY IF TOWING A TRAILER. (JACK KNIFE) PER OWNERS MANUAL! I HAVE PROVEN THIS TO DODGE AND HAVE VIDEO PROOF ALSO. I HAVE HAD MULTIPLE ATTEMPTS BY DODGE TO REPAIR. WITH NO SUCCESS. 3) SAFETY RECALL P65 DIESEL HEATER OVERHEATING CAUSING AN ENGINE FIRE WAS ISSUED AT LEAST 5 MONTHS AGO WITH NO PERMANENT FIX AT THIS CURRENT DATE. I WONT EVEN DRIVE THIS TRUCK ANYMORE DUE TO ALL THE SAFETY ISSUES. I PURCHASED THIS TRUCK TO TOW AN TRAVEL TRAILER WITH MY FAMILY BUT DO NOT WANT TO PUT THEIR LIVES IN JEOPARDY. *TR
TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
VEHICLE EXHIBITS AN ACCELERATOR 'DEAD PEDAL' PROBLEM. WHEN PULLING OUT INTO TRAFFIC, OR SLOWING THEN ACCELERATING, IF ONE LIFTS THE THROTTLE THEN REAPPLIES THE THROTTLE QUICKLY, THE TRUCK DOES NOT RESPOND FOR SEVERAL SECONDS. IN HEAVY TRAFFIC, THIS CAN CREATE (AND HAS CREATED) A POTENTIALLY DANGEROUS SITUATION. THIS HAS BEEN AN ONGOING PROBLEM THAT THE DEALER HAS BEEN UNABLE TO RESOLVE. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Ram 2500 → · Every 2500 year → · How the figures are calculated →