Page 2 of 4 · complaints 51–100 of 178

2013 Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Unknown or Other
Filed Nov 9, 201814,868 milesSC

VOLUME ON RADIO DOESN'T WORK WHICH MEAN THE HANDS FREE VOLUME DOESN'T WORK EITHER. ON A COUPLE OF OCCASIONS THE INTERUPTION OF THE VOLUME NOT WORKING HAS CAUSED ME TO BE DISTRACTED WHILE DRIVING.

Engine
Filed Sep 22, 201861,000 milesME

GOT MOST RECENT RECALLS DONE. THE REFLASHED MY TRUCK AND HAVE HAD NOTHING BUT PROBLEMS SINCE. ALARM WAS GOING OFF RANDOMLY. BACK UP CAMERA WAS ALL MESSED UP, AND OTHER ELECTRICAL ISSUES IT SEEMED. THEY WORKED THEM SELVES OUT AFTER DRIVING A WHILE. BUT THE TRUCK WOULDN'T REGEN ON ITS OWN. BELIEVE IT IS BECAUSE IF THE T05 SCR RECALL THAT WAS PERFORMED ON SOME TRUCK THIS SAME YEAR AND MODEL AS WELL AS MANY OTHERS BUT NOT ON THIS TRUCK.

Steering
Filed Sep 20, 20183,500 milesTX

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A "DEATH WOBBLE" WHILE DRIVING 55 MPH. ALSO, THE STEERING WHEEL SHOOK SO VIOLENTLY THAT THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WOULD SHAKE EVEN WHEN IT STRUCK A SMALL BUMP IN THE ROAD, WHICH CAUSED IT TO DRIVE INTO A DITCH ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM SPRING (21027 I-45, SPRING, TX 77388, (281) 715-6927). THE DEALER STATED THAT THEY WERE AWARE OF THE FAILURE, BUT THERE WAS NO REMEDY. THE CONTACT CALLED THE MANUFACTURER, BUT WAS UNABLE TO SPEAK WITH ANYONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 3,500.

Power TrainCrash1 injured
Filed Aug 15, 201825,485 milesCO

ON APRIL 21, 2018, I PULLED MY 2013 RAM 2500 4X4 OUT OF MY BARN TO GO SHOPPING. THERE WAS ABOUT 3 TO 4 INCHES OF SNOW ON THE GROUND. I PUT THE TRUCK INTO PARK AND GOT OUT TO CLOSE THE BARN DOOR. AFTER ABOUT 2 STEPS AWAY FROM THE DRIVER'S DOOR, THE TRUCK STARTED TO ROLL. I TURNED AROUND A TRIED TO GET TO THE CONTROLS TO STOP THE TRUCK. I WAS KNOCKED DOWN BY THE TRUCK AND RUN OVER BY THE DRIVERS SIDE TIRE AND WHEEL. I SUSTAINED INJURIES TO MY LEFT LEG. I HAVE FOUND THE SHIFTER CAN INDICATE THE VEHICLE IS IN PARK WHEN IN FACT THE SHIFTER IS SITTING ON THE DETENT BETWEEN PARK AND REVERSE. I REPORTED THIS ISSUE TO FIAT CHRYSLER AUTOMOBILES (FCA). FCA ISSUED A RECALL OVER UNINTENDED ROLLING OF THEIR TRUCKS. FCA KNOWS THERE IS AN ISSUE YET THEY WANT TO SWEEP IT UNDER THE CARPET. I WOULD NOT FEEL RIGHT IF THIS SAFETY ISSUE IS NOT ADDRESS AS THE NEXT PERSON MAY NOT BE AS LUCKY AS I WAS IF THEIR TRUCK EXPERIENCES UNINTENDED ROLLING. I BELIEVE THIS ISSUE HAS THE POTENTIAL FOR LOSS OF LIFE AND EXTENSIVE PROPERTY DAMAGE. A VIDEO OF THIS CAN BE FOUND ON YOUTUBE @ HTTPS://WWW.YOUTUBE.COM/WATCH?V=E_NUGO1EMA4 I HAVE STILL PICTURES IF NEEDED.

Service Brakes
Filed Aug 13, 201840,000 milesCO

I WAS TRAVELING ALONG I-25 ABOUT 75-80 MPH WHEN THE STEERING GOT EXTREMELY TIGHT SO I STARTED TO SLOW DOWN AND WHEN I DID SO I FOUND OUT THERE WAS LITTLE TO NO BRAKES. ONCE I COASTED TO THE EDGE OF THE INTERSTATE THE TRUCK STARTED TO OVERHEAT REALLY FAST SO I SHUT IT OFF. I OPENED THE HOOD AND EXAMINED THE MOTOR AND FOUND THAT THE WATER PUMP SHAFT HAD SNAPPED OFF BECAUSE THE WATER PUMP FAILED. WHEN IT HAPPENED MY TRUCK LOST EVERYTHING THAT IS TURNED OFF OF THE SERPINTINE BELT WHICH INCLUDES POWER STEERING PUMP ALL HYDRAULIC SYSTEM FOR MY MASTER CYLINDER AND COOLING SYSTEM. THERE WAS NO WARNING THAT THE PUMP WAS GOING TO FAIL AND AT 75 MPH IT WAS AMAZING THAT NOTHING CATASTROPHIC HAPPENED WITH NO STEERING OR BRAKES. I HAVE RESEARCHED AND FOUND THERE IS A RECALL FOR THE WATER PUMP ON MY TRUCK BUT IT DOESNT MENTION ANYTHING ABOUT IT FAILING LIKE MINE DID WITH 40,000 MILES ON IT.

Electrical System
Filed Jul 27, 201864,000 milesCA

DEAD PEDAL ISSUE WHEN ACCELERATING THEN MOMENTARILY LETTING OF THROTTLE AND REAPPLYING THROTTLE, THERE'S A 2-3 SECOND DELAYED RESPONSE. I'VE TAKEN IT TO THE DEALER AND THEY DON'T SEEM TO KNOW WHAT'S CAUSING IT.

Electrical System
Filed Jul 21, 2018112,450 milesOH

WIPERS RUNNING WITH KEY AND WIPER SWITCH OFF. WENT TO GO TO WORK AND WALKED OUTSIDE TO FIND WIPERS RUNNING IN LOW. DISCONNECT BATTERY TO STOP. WAITED 5 DAYS, AS SOON AS I CONNECTED, THEY STARTED UP. PULLED FUSE AND THEY STOPPED, HAVEN'T USED TRUCK SINCE.

Power Train
Filed Jun 25, 2018MO

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (GLENN POLK AUTOPLEX RAM, CHRYSLER, DODGE, JEEP, FIAT, 4330 N. INTERSTATE 35, GAINESVILLE, TX 76240, 940-665-3461) WAS CONTACTED AND CONFIRMED THAT THE RECALL PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed May 10, 201870,000 milesMI

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE THE VEHICLE WAS REVERSING OUT OF THE GARAGE, THE REAR WHEELS SUDDENLY SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED (AFTER THE REAR WHEELS WERE REMOVED) THAT THE EMERGENCY BRAKE PADS HAD DETACHED AND FELL INTO THE REAR AXLE. THE BRAKE PADS WERE REMOVED, BUT WERE NOT REPLACED. AFTER CONTACTING THE LOCAL DEALER (DON CHRYSLER/DODGE IN CADILLAC, MI), THE CONTACT WAS INFORMED THAT THE FAILURE WAS COMMON AMONG THIS MODEL VEHICLE AND OCCURRED DUE TO LACK OF USE OF THE EMERGENCY BRAKES. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.

Visibility/Wiper
Filed May 8, 2018UT

DUE TO A POOR SILL DESIGN, DEBRIS SUCH AS SMALL ROCKS AND SAND WILL COLLECT AT THE BOTTOM OF THE DRIVER AND PASSENGER SIDE WINDOWS. WHEN THE WINDOWS ARE ROLLED DOWN, THE DEBRIS WILL SCRATCH AND ETCH PERMANENT VERTICAL LINES IN THE GLASS AS THEY MOVE DOWNWARD. OVER TIME THE GLASS APPEARS DIRTY, HAZY, AND PROVIDES REDUCED VISIBILITY ESPECIALLY IN HIGH SUN SITUATIONS OR AT NIGHT WHEN UNDER DIRECT LIGHT FROM ANOTHER VEHICLE'S HEADLIGHTS.

Unknown or Other1 injured
Filed Mar 30, 201840,000 milesID

AFTER BEING PUT IN PARK, VEHICLE ROLLED AWAY CAUSING NO PROPERTY DAMAGE, JUST BODILY INJURY

Suspension
Filed Mar 28, 201846,000 milesMD

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING VARIOUS HIGHWAY SPEEDS, THE VEHICLE EXPERIENCED A CONDITION CALLED THE "DEATH WOBBLE" AND SHOOK VIOLENTLY UPON HITTING A BUMP IN THE ROAD. HERITAGE CHRYSLER IN BALTIMORE, MARYLAND 21234 WAS MADE AWARE OF THE FAILURE AND REPLACED TWO OF THE UPPER BALL JOINTS, BUT THE FAILURE RECURRED. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

Engine
Filed Mar 28, 2018MD

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HERITAGE CHRYSLER IN BALTIMORE, MARYLAND 21234 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Steering
Filed Mar 15, 201831,000 milesCO

HAD A DEATH WOBBLE IN MAY OF 2017. I WAS KNOCKED OFF THE ROAD DURING A SCHOOL CAMPING TRIP AT 60 MILES AN HOUR ON A MOUNTAIN PASS. LUCKILY I MANAGED TO STOP THE VEHICLE BEFORE ROLLING OVER. DEALER FIXED UPPER AND LOWER BALL JOINT AND TRAC BAR. THE WOBBLE IS NOW BACK AND I AM DEATHLY AFRAID TO DRIVE IT. I LIVE IN THE MOUNTAINS OF COLORADO AND I USE THE TRUCK TO PULL A LARGE BOAT. IF IT HAPPENS ON A MOUNTAIN PASS...I AM DEAD!

Suspension
Filed Mar 10, 201810 milesCO

"DEATH WOBBLE", THIS HAS BEEN DOCUMENTED IN MANY PLACES ON LINE AS A PROBLEM WITH THIS TRUCK. WHEN TRAVELING AT HIGHWAY SPEEDS HITTING ANY POTHOLE WILL LIFT THE TRUCK OFF OF THE ROAD AND MOVE OUT OF THE LANE. ALSO WHEN TRAVELING ON CEMENT HIGHWAYS THAT HAVE BEEN CUT FOR EXPANSION JOINTS THE TRUCK BOUNCES UP AND DOWN ENOUGH TO SHAKE THE DRIVER AND PASSENGERS VIOLENTLY. CAUSING DRIVERS LOSS OF CONCENTRATION AND CONTROL. THIS REALLY NEEDS TO BE FIXED THROUGH BETTER ENGINEERING. I HAVE ALSO NOTICED THAT WHILE AT HIGHWAY SPEED WHEN TAKING A LONG CURVE THE TRUCK BEGINS TO JUMP AND WOBBLE AS IF IT WILL COME OFF OF THE ROAD AND LOOSE TRACTION WITH THE HIGHWAY SURFACE. THIS HAS BEEN A PROBLEM SINCE THE TRUCK WAS PURCHASED AND HAPPENS EVERYDAY IT IS DRIVEN. SO THE DATE GIVEN BELOW DOES NOT MATTER.

Air Bags
Filed Mar 7, 2018OR

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V302000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LITHIA CHRYSLER DODGE JEEP RAM FIAT OF EUGENE (2121 MARTIN LUTHER KING JR BLVD, EUGENE, OR 97401) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Visibility/Wiper
Filed Mar 3, 201895,969 milesUT

ON 9-6-17 I REMOTE STARTED THE TRUCK. AFTER A MINUTE OR TWO THERE WAS A LOUD NOISE AND THE ENGINE STOPPED.WHEN I LIFTED THE HOOD THE SERPENTINE BELT WAS IN PIECES. I REPLACED THE BELT AND WHEN I STARTED THE TRUCK THAT BELT SHREDDED AS WELL. I NOTICED METAL SHAVINGS BEHIND THE PULLEY ON THE WATER PUMP. I HAD THE TRUCK TOWED TO THE DEALER. THE DEALER SAID OUR WATER PUMP SEIZED. IT WAS REPLACED UNDER MY EXTENDED WARRANTY ON 9-7-17.

Visibility/Wiper
Filed Mar 3, 2018104,000 milesUT

THE AIR BLOWING INTO THE CAB OF MY TRUCK IS NOT AS WARM AS IT SHOULD BE. IT HAS BEEN GETTING SLOWLY WORSE AND NOW THAT THE WEATHER IS FREEZING IT IS NOT HEATING AT ALL. I HAVE HAD THE COOLANT SYSTEM FLUSHED, REPLACED THE THERMOSTAT, FLUSHED THE HEATER CORE, ALL TO NO AVAIL. TRUCK RUNS FINE AND IS NOT OVERHEATING. THE BLOWERS WORK FINE AS WELL. IN FREEZING WEATHER THE WINDSHIELD WILL NOT DEFROST. MY DEALER TELLS ME THAT THE BLEND DOOR INSIDE THE DASH ISN'T OPENING FULLY, AND THAT I WILL HAVE AN $1800 REPAIR BILL TO FIX THIS. MY TRUCK ISN'T OLD, AND IS STILL IN NEAR PERFECT CONDITION. I HAVE NEVER OWNED A VEHICLE THAT HAS NEEDED SO MANY REPAIRS AND HAD SO MANY RECALLS.

Electrical System
Filed Feb 26, 201828,000 milesNJ

2 MONTHS AFTER RECALL WAS PERFORMED FOR THE SCR CATALYST FAILURE IN THE RAM 2500 2013 TRUCK, THE DEF SYSTEM HAS UNDERGONE A COMPLETE FAILURE AND NO LONGER FUNCTIONS. THE TRUCK IN CURRENTLY IN A MILEAGE COUNT DOWN THAT CAN NOT BE STOPPED UNTIL REPAIRED BY THE DEALER. THE VEHICLE WILL BE UNDRIVABLE ONCE THE COUNTDOWN REACHES ZERO. THE SYSTEM UNDERWENT COMPLETE FAILURE WHILE DRIVING AT HIGHWAY SPEEDS IN THE RAIN. THE FUSE FOR THE SCR FEED HAS BEEN REPLACED TWICE SINCE THE ISSUE FIRST APPEARED AND EACH TIME IT HAS HAPPENED DURING WET CONDITIONS. NO STANDING BODIES OF WATER WERE CROSSED AND NO RIVERS WERE FORDED. THE VEHICLE DID NOT HAVE ANY OF THESE PROBLEMS PRIOR TO THE RECALL AND COULD BE DRIVEN IN WET WEATHER WITHOUT WORRY. THE VEHICLE IS NOW A MAJOR SAFETY HAZARD AND CONTINUES TO HAVE RECALLS MADE TO IT THAT HAVE NO SOLUTION. THERE ARE TWO OUTSTANDING RECALLS ON THE VEHICLE THAT HAVE NO PRESENTED SOLUTION OR DATE FOR REPAIR.

Engine
Filed Feb 26, 201826,000 milesNJ

CURRENTLY THERE IS A RECALL ON THE VEHICLE FOR THE WATER PUMP WHICH MAY CAUSE AN ENGINE FIRE. I HAVE HAD THE VEHICLE TO THE DEALER IN DECEMBER OF 2017 AND WAS TOLD THERE IS NO FIX. FCA HAS BEEN NOTIFIED AND WAS TO HAVE GOTTEN IN TOUCH WITH ME ON A DATE OF WHEN THE PARTS WOULD BE AVAILABLE. NO CONTACT FROM FCA HAS BEEN MADE SINCE DECEMBER OF 2017 ON THE PART AND ALL INFORMATION AVAILABLE FROM OTHER SOURCES SUGGESTS THE PART WILL NOT BE AVAILABLE UNTIL SUMMER OF 2018.

Suspension
Filed Feb 15, 201888,000 milesCO

"DEATH WOBBLE" AT HIGHWAY SPEEDS,THIS TRUCK WILL BOUNCE TO THE POINT OF SHAKING THE DRIVER . IF HITTING ANY SIZE HOLE OR CUT IN HIGHWAY THE TRUCK FEELS LIKE IT COMES OFF OF THE ROAD AND UNCONTROLLABLY MOVES TO ANOTHER LANE. ON HIGHWAY IT SHAKES ON LARGE RADIUS TURNS . BAD SUSPENSION DESIGN IS WELL DOCUMENTED ONLINE!

Structure › Body
Filed Feb 11, 201820,000 milesAR

MY VEHICLE HAS A RATCHETING SOUND THAT COMES FROM SOMEWHERE IN THE LEFT FRONT CORNER OF THE TRUCK WHEN A POTHOLE OR DIP IS DRIVEN OVER AT HIGHWAY SPEEDS. I AM UNABLE TO TELL IF THIS IS CAUSED BY THE BRAKING SYSTEM, SUSPENSION OR STEERING MECHANISM. I CAN CLEARLY FEEL THE RATCHETING VIBRATIONS IN ON THE STEERING WHEEL MAKING ME BELIEVE IT IS PART OF STEERING OR SUSPENSION. THIS HAS BEEN GOING ON IN THIS TRUCK FOR AT LEAST 4 YEARS NOW AND IT SEEMS TO BE GETTING WORSE OVER TIME. I HAVE TAKEN THIS TRUCK INTO MULTIPLE DEALERS TO RESOLVE THIS ISSUE, WHILE BOTH IN WARRANTY AND OUT OF WARRANTY. THE DEALERS ARE ABLE TO REPRODUCE THE NOISE BUT UNABLE TO FIND THE CAUSE AND CORRECT IT. THIS HAS BEEN AN ONGOING ISSUE AND I AM CONCERNED ABOUT THE SAFETY ASPECT. MOST RECENTLY THE DEALER THAT I BOUGHT IT FROM TOLD ME THAT I SHOULD JUST TRADE IT IN FOR A NEW ONE AND THAT THE PEOPLE THAT TEST DRIVE THE THE TRUCK ONE WOULDN'T BE ABLE TO FIND THE ISSUE AND I WOULD GET THE MOST MONEY NOW. SEEMED VERY SHADY TO ME. I HAVE A COMPLETE AND UP TO DATE SERVICE HISTORY ON THIS TRUCK AND HAVE HAD LOTS OF ISSUES WITH IT BUT THIS ONE HAS TO BE THE MOST ANNOYING. THAT AND THE DRIVERS SIDE DOOR MIRROR THAT SEEMS TO BE BADLY ENGINEERED AND BEING UNABLE TO SEE OUT OF IT WHILE DRIVING BECAUSE OF THE ROUGH RIDE.

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jan 19, 2018135,000 milesIN

BRAKE SHIFT INTERLOCK IS MALFUNCTIONING. VEHICLE SHIFTS OUT OF PARK WITHOUT DEPRESSING BRAKE PEDAL.

EngineFire
Filed Jan 17, 201837,500 milesPA

TL* THE CONTACT OWNED A 2013 RAM 2500. THE CONTACT STARTED THE VEHICLE REMOTELY TO WARM UP THE VEHICLE. AFTER TEN MINUTES, THE CONTACT NOTICED FLAMES COMING FROM THE ENGINE COMPARTMENT. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED AT 866-726-4636 AND STATED THAT SOMEONE WOULD CALL THE CONTACT. CASE NUMBER: 33248806 WAS PROVIDED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GARY MILLER CHRYSLER DODGE JEEP RAM (5746 PEACH ST, ERIE, PA 16509) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 37,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. * (RECALL RELATED INCIDENT) TS

Engine
Filed Jan 17, 201860,000 milesNC

VEHICLE HAS HAD RECALL 17V-562 ISSUED ON IT SINCE SEPTEMBER OF 2017. VEHICLE WATER PUMP HAS FAILED. IT WAS REPLACED WITH ANOTHER DEFECTIVE UNIT AS REPAIR PARTS STILL AREN'T AVAILABLE. WONDERING WHEN IS A "REASONABLE TIME" TO REPAIR VEHICLE EXPIRED

Electrical System
Filed Jan 6, 2018150,000 milesAR

TRUCK HAS BEEN HARD TO START SINCE I BOUGHT IT THEN IT WOULDN'T START AT ALL. DEALER SAID IT WAS WIRING HARNESS COST WAS $1500 FOR PARTS AND LABOR AND THAT DIDN'T FIX IT NOW THEY SAY IT'S THE COMPUTER IS FRIED WHICH IS GOING TO BE $2500 PARTS

Fuel/Propulsion System
Filed Dec 2, 201761,000 milesTX

NOTICED A FAINT SCENT OF DIESEL COMING FROM THE TRUCK, YET DID NOT SEE ANY LEAKS ON THE PAVEMENT. DROVE TRUCK APPROXIMATELY 25 MILES AND NOTICED LEAKING FUEL ON THE PAVEMENT. LOOKED FROM UNDER THE ENGINE COMPARTMENT AND FROM THE HOOD AREA AT THE FUEL FILTER AREA - STARTS THE ENGINE AND DIESEL FUEL SHOT OUT LIKE A SPRINKLER SYSTEM.

Electrical System
Filed Nov 26, 2017115,000 milesTX

ONLY MY TAILGATE AND DRIVER DOOR WILL LOCK. MY DOORS WILL NOT LOCK AUTOMATICALLY WHEN I START TO DRIVE. WHEN ATTEMPTING TO LOCK MY DOORS ONLY THE TAILGATE AND DRIVER'S DOOR LOCK.

Engine
Filed Nov 22, 2017109,000 milesPA

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED OVERHEATING AND ANTI-FREEZE LEAKED FROM THE ENGINE COMPARTMENT. THE COOLANT LOW WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO FAIRFIELD CHRYSLER JEEP DODGE RAM (3360 PA-405, MUNCY, PA 17756) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS REPAIRED WITH ANOTHER DEFECTIVE WATER PUMP AND THE CONTACT WAS INFORMED THAT IT WOULD BE AT HIS EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBER: 3278027. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000. PARTS DISTRIBUTION DISCONNECT.

Suspension
Filed Aug 31, 201740,000 milesFL

I PURCHASED THIS VEHICLE IN WASHINGTON AND IT WAS NEVER DISCLOSED BY THE DEALER THAT THE VEHICLE WAS BUILT IN CANADA. WHEN I DRIVE THE TRUCK AT CERTAIN SPEEDS THE TRUCK HAS A VERY SERIOUS VIBRATION. I WAS TOLD BY A MECHANIC THAT IS WAS DISPLAYING OBVIOUS SIGNS OF THE "DEATH WOBBLE" WHEN DRIVEN ON THE STREET OR HIGHWAY. IT APPEARS TO INVOLVE THE FRONT END/SUSPENSION. I DON'T FEEL SAFE DRIVING OR LETTING MY FAMILY RIDE IN THE TRUCK. I HAVE PARKED THE TRUCK AND HAVE NOT DRIVEN IT SINCE. I TRIED TO CONTACT FIAT CHRYSLER IN THE US. THEY ADVISED THAT I HAD TO SPEAK TO SOMEONE IN CANADA SINCE THE TRUCK WAS BUILT THERE. CANADIAN FIAT CHRYSLER ADVISED THAT I WOULD HAVE TO SPEAK TO US FIAT CHRYSLER OR AN IMPORT EXPORT BROKER BECAUSE THE VEHICLE WAS PURCHASED IN WASHINGTON. THE DEALER NEVER DISCLOSED THAT THIS TRUCK WAS BUILT IN CANADA AND THAT I WOULD NOT BE ABLE TO PURCHASE A SERVICE CONTRACT ON THE VEHICLE THROUGH MOPAR.. I HAVE TRIED TO CONTACT THE DEALERSHIP, RAIRDON'S OF BELLINGHAM, HOWEVER NO ONE HAS RESPONDED TO ANY OF MY CALLS. PLEASE NOTE THE DATE THE VIBRATIONS STARTED IS APPROXIMATE.

Steering
Filed Aug 27, 201715,000 milesMO

STEERING DAMPER ON MY 2013 RAM 2500 (50K MILES) IS IN NEED OF REPLACING. THIS DAMPER CLUNKS WHILE DRIVING. I HAVE RESEARCHED OTHER RAM TRUCKS OF THIS MODEL AND MOST ARE HAVING THE SAME ISSUE AND IS APPARENT THE STEERING DAMPER - CONNECTS FROM STEERING WHEEL SHAFT TO STEERING BOX IS FAULTY. THE TWO LUGS ON THE DAMPER HAVE STRUCK THE ENDS OF THE SLOTS AND HAVE PRONOUNCED METAL TO METAL CONTACT. MY CONCERN IF NOT REPLACED BY RAM, THIS COULD FAULT CAUSING LOSS OF STEERING RESULTING TO PERSONAL INJURY UP TO INCLUDING DEATH OF THE DRIVER AND PASSENGERS. I HAVE TAKEN THIS ISSUE INTO JEEP/CHRY/RAM SERVICE ON SEVERAL OCCASIONS AND THEY DECIDED TO REPLACE MY BALL JOINTS AT APPROX. 25K MILES ??? RECOMMEND NHTSA TO LOOK INTO THIS MATTER AS A MANUFACTURE DEFECT AND WILL NOT BE REPLACED FREE OF CHARGE UNLESS PUSHED AS A RECALL ITEM.

Steering
Filed Aug 17, 201715,997 milesWV

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING BETWEEN 25-30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. SUNSET MOTORS INCORP (LOCATED AT 2218 SUNSET BLVD, STEUBENVILLE, OH 43952, (740) 264-1696) WAS NOTIFIED, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 15,997.

Electrical System
Filed Aug 15, 201751,000 milesFL

BODY CONTROL MODULE. ELECTRICAL FAULT DOESN'T ALLOW THE ABILITY TO LOCK THE DOOR. TO LOCK THE DOOR YOU MUST MANUALLY LOCK THE DOOR. SAFETY ISSUE HAVING TO MANUALLY WALK AROUND TO EACH DOOR TO LOCK IT IN UNSAFE LOCATIONS.

Vehicle Speed Control
Filed Aug 9, 201735,000 milesTX

LOSING TROTTLE AT VARIOUS SPEEDS IS EXTREMELY DANGEROUS. NO ACCELERATION AT ALL AT INTERSECTIONS IS VERY SCARY. DEALER SAYS THAT CANNOT FIND THE PROBLEM. COSTLY AS WELL.

Service Brakes
Filed Jul 15, 201751,000 milesAZ

REAR AXLE TUBE SEALS FAIL PREMATURELY, RENDERING BRAKES ON AFFECTED SIDE(S) INEFFECTIVE DUE TO LUBRICATION SATURATION OF BRAKE DISC AND PADS. THERE HAVE BEEN MULTIPLE (PREMATURE) FAILURES OF THESE SEALS ON LATE MODEL RAM TRUCKS, SOME AS EARLY AS 12000 MILES.

Engine
Filed Jun 2, 201764,000 milesWA

I RECENTLY MERGED ONTO THE HIGHWAY WHERE I LIVE AND I LET OFF THE THROTTLE VERY QUICKLY AND THEN GOT BACK INTO IT AND MY TRUCK DIDN'T ACCELERATE AT ALL FOR A COUPLE SECONDS. THIS HAS HAPPENED 10-15 TIMES DURING THE 3+YEARS I'VE OWNED IT BUT THIS INCIDENT ALMOST CAUSED A CRASH BECAUSE LETTING OFF THE GAS PEDAL AND THEN GETTING BACK ON IT CAUSE ME TO CONTINUE SLOW EVEN THOUGH I MASHED THE GAS PEDAL. THIS IS A VERY DANGEROUS SITUATION AND I THINK THERE IS SOMETHING VERY WRONG WITH THE SOFTWARE OR CONTROLLER THAT INTERACTS BETWEEN MY DRIVE BY WIRE THROTTLE AND THE ENGINE/ECU.

Engine
Filed Jun 1, 201730,000 milesOR

NOTE: THIS IS WITH THE CUMMINS 6.7 DIESEL ENGINE. IF YOU ARE DRIVING AT, SAY, 35 MPH, BACK OFF THE THROTTLE, THEN IMMEDIATELY STEP ON THE THROTTLE, THE ENGINE WILL BE UNRESPONSIVE FOR 2 TO 3 SECONDS. THIS CAN BE EXTREMELY DANGEROUS IF, FOR EXAMPLE, YOU HAVE STARTED A LEFT TURN ACROSS TRAFFIC,BACK OFF THE THROTTLE, AND THEN HIT IT AGAIN, AS IT WILL LEAVE YOU IN THE MIDDLE OF ONCOMING TRAFFIC WITH NO FORWARD PROPULSION FOR 2 TO 3 SECONDS. I THINK IT IS RAM'S TORQUE MANAGEMENT TRYING TO PROTECT THE DRIVETRAIN. I CAN SEE NOT GIVING ME 100% OF THE POWER BUT AT LEAST GIVE ME SOMETHING! THIS IS VERY DANGEROUS, AND IS A TOP OF DISCUSSION ON MULTIPLE INTERNET RAM/CUMMINS FORUMS.

Steering
Filed May 18, 201726,400 milesCO

HAVE EXPERIENCED 'DEATH WOBBLE' (EXTREME VIBRATION AND LOSS OF CONTROL) AFTER HITTING CHUCKHOLE AT HIGHWAY SPEED ON THREE OCCASIONS. THE THIRD TIME NEARLY CAUSED AN ACCIDENT. IN ALL THREE CASES, WAS DRIVING IN A STRAIGHT LINE AT ABOUT 65 MPH. MILEAGE IS 26400. THE DEALER IS REPLACING THE BALL JOINTS AND OTHER FRONT END PARTS. A SEARCH OF THE INTERNET SHOWS THIS IS A COMMON PROBLEM ON THIS TRUCK.

Steering
Filed Apr 12, 201746,000 milesMT

I WAS DRIVING DOWN THE HWY AT 70 MPH WHEN I HIT A BUMP AND THE WHOLE FRONT END OFTHE TRUCK STARTED TO SHAKE SO BAD IS COULD NOT CONTROL THE TRUCK. DEATH WOBBLE.

Steering
Filed Apr 3, 201765,000 milesOK

WHILE DRIVING THE VEHICLE IF YOU HIT A BUMP IN THE ROAD OR A LOW SPOT THE VEHICLE WILL SHAKE VIOLENTLY (DEATH WOBBLE) AND YOU MUST BRING THE VEHICLE TO AN IMMEDIATE STOP . I FEEL THIS IS A VERY SERIOUS ISSUE AS YOU CAN LOOSE CONTROL OF THE TRUCK AT HIGHWAY SPEEDS PUTTING NOT ONLY MYSELF AND FAMILY IN DANGER BUT ALSO OTHER UNSUSPECTING DRIVERS IN DANGER.

Steering
Filed Mar 14, 201744,400 milesCA

ALL FOUR BALL JOINTS AND TIE ROD NEED REPLACEMENT AFTER ONLY 44,400 MILES ON MY 2013 DODGE RAM 2500 4X4 SLT CREW CAB. DEALER TOLD ME THE WARRANTEE EXPIRED AT 35,000 MILES. REPAIRS TOTAL SLIGHTLY OVER $1300. THIS IS OUTRAGEOUS. I HAVE HAD MANY VEHICLES WITH WELL OVER 175,000 AND NEVER HAD ISSUES WITH BALL JOINTS OR TIE RODS. THIS SHOULD BE A RECALL ITEM. PURCHASED AT DODGE DEALER IN BAKERSFIELD, CA.

Suspension
Filed Feb 21, 201777,000 milesTX

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH AND GOING OVER A SPEED BUMP, THE FRONT END SHOOK VIOLENTLY UNTIL THE VEHICLE WAS STOPPED. THE FAILURE RECURRED WHENEVER THE VEHICLE HIT A BUMP OR WENT OVER A SPEED BUMP. THE VEHICLE WAS TAKEN TO A DEALER WHERE AN ALIGNMENT WAS PERFORMED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

SteeringCrash
Filed Feb 21, 201777,000 milesTX

MY TRUCK HAS THE DEATH WOBBLE.... A VIOLENT SHAKING OF THE FRONT END AT HIGHWAY SPEEDS ...... VERY DANGEROUS!! I WENT OFF OF THE ROAD LAST WEEK AND ENDED UP IN A COTTON FIELD. ONCE THE DEATH WOBBLE STARTED I HAD NO CONTROL OF THE BRAKES OR STEERING WHEEL. PLEASE HELP BEFORE ME OR SOMEONE DIES!!!!! I HAVE PUT ALL NEW BALL JOINTS , TRACK BAR, RIGHT AND LEFT UPPER TIE RODS, DAMPER,3 ALIGNMENTS, MY FRONT RIGHT SHOCK, AND THE RIGHT HUB ASSEMBLY ALL VALUED AT $2751.60 SO FAR AND IVE DONE MOST OF THE WORK....PLEASE HELP.

Vehicle Speed Control
Filed Feb 8, 201789,000 milesNC

TL* THE CONTACT OWNS A 2013 RAM 2500 MEGA CAB. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

Steering
Filed Feb 6, 201737,000 milesMA

WHILE TRAVELING ON THE INTERSTATE NORTH OF NEW YORK CITY, THE TRUCK BEGAN TO SHAKE VIOLENTLY AFTER HITTING A BUMP IN THE ROAD. THE ROAD WAS DRY, SUNNY CONDITIONS AND MODERATE TRAFFIC TRAVELING ABOUT 65MPH. THIS WAS THE SECOND TIME IT HAPPENED AND THE FIRST AFTER PERFORMING WORK ABOUT 2 THOUSAND MILES EARLIER. THE WORK INCLUDED, REPLACE FRONT BRAKE PADS, CALIPERS AND ROTORS AFTER DEALER DISCOVERED POSSIBLE STICKY NOT FROZEN LEFT FRONT CALIPER. REPLACING LEFT AND RIGHT SIDE UPPER AND LOWER BALL JOINTS ALL FOUND TO BE IN TOLERANCE BUT DEALER CONVINCED WARRANTY COMPANY THAT THEY SHOULD BE REPLACED. 4 WHEEL COMPUTER ALIGNMENT. FRONT END APPEARED TO BE IN NEAR NEW CONDITION AS THE ORIGINAL MILEAGE WAS JUST OVER 30K. THE TRUCK HAD NO SIGNS OR SYMPTOMS FOR OUT OF BALANCE WHEELS OR TIRES, SHOCKS, SPRINGS OR STEERING STABILIZER. THERE WAS NEVER EXCESSIVE PLAY IN THE STEERING. THE WARRANTY COVERED APPROXIMATELY $1100 OF THE TOTAL THAT WAS OVER $2300. THE CONDITION REOCCURRED LESS THAN 2000 MILES AFTER THE WORK WAS COMPLETED. THIS IS INDICATIVE OF A DESIGN FLAW WITH THE SIZE OF COMPONENTS USED IN THE CONTROL ARMS. THE CONTROL ARMS FAIL TO STABILIZE THE FRONT END AFTER HITTING A BUMP ON ONE SIDE. THE ARMS ACTUALLY ACT AS SPRINGS COUNTERACTING FORCES WHICH CAUSE THE FRONT AXLE TO SHAKE VIOLENTLY UNTIL VEHICLE SPEED DROPS TO BELOW 20 MILES AN HOUR AS THE ENERGY DISSIPATES. CHRYSLER, SPECIFICALLY THE LOCAL DEALERS HAVE SUGGESTED UNEVEN TIRE PRESSURES AND EVERYTHING ELSE THAT WAS REPLACED EAR

Steering
Filed Jan 14, 201725,000 milesOH

DODGE RAM TRUCK DEATH WOBBLE.

Electrical SystemFire
Filed Dec 29, 201680,000 milesDE

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT THE VEHICLE HAD A RAPID ALTERNATOR FAILURE DUE TO DIODE THERMAL FATIGUE. IN ADDITION, THE VEHICLE SHUT OFF DUE TO AN UNDERHOOD ELECTRICAL FIRE. A POLICE REPORT WAS NOT FILED. THE CONTACT EXTINGUISHED THE FIRE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM) FOR THE SAME FAILURE. THE DEALER DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

Power Train
Filed Dec 6, 2016FL

2013 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO TORQUE CONVERTER DRAINS FLUID BACK INTO TRANSMISSION WHEN PARKED OVER NIGHT OR LONGER AT VARIOUS RATES, ENGINE STALLS, GEAR SHIFTER ISSUES. *SMD THE CONSUMER STATED THE MINIMUM DRAIN BACK WAS 1/2 QUART ABOVE FULL IN THE TRANSMISSION, WHICH CAUSED SOFT ENGAGEMENT OF THE GEAR SELECTED. HOWEVER, THE CONSUMER STATED THE WORST EXPERIENCE WAS WHEN THE TRUCK WAS FACING UP HILL ON A SLIGHT GRADE AND THE GEAR SELECTOR WAS IN DRIVE. WITH A LIGHT THROTTLE, THE VEHICLE ROLLED BACKWARDS AND THE BRAKES HAD TO BE APPLIED. THE CONSUMER ALSO STATED WHEN SLOWING DOWN TO ANY SPEED, EXCEPT IN FIRST GEAR WITH OR WITHOUT THE EXHAUST BRAKE ON, WHEN THE ENGINE RPM DROPPED TO 900-1000 RPM THE TRANSMISSION SHIFTED TO NEUTRAL AND NOT THE NEXT LOWER GEAR. AS A RESULT, THE VEHICLE FREE WHEELED ESPECIALLY PICKING UP SPEED GOING DOWN HILL. *JB UPDATED 12/13/2017 *LN UPDATED 7/12/18*JB *TR

Electrical SystemFire
Filed Nov 18, 201664,300 milesCO

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING 35 MPH, THE ALTERNATOR CAUGHT FIRE. THE FIRE DEPARTMENT WAS NOT CALLED AND NO REPORTS WERE FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,300.

Steering
Filed Nov 9, 201633,875 milesMA

DRIVING ON THE MA ROUTE 128 S HIGHWAY AROUND 65-70 MPH, I HIT A POTHOLE ON THE LEFT SIDE OF THE TRAVEL LANE. THE TRUCK STARTED TO SHAKE VIOLENTLY AS DESCRIBED WITH A DEATH WOBBLE. THE VIOLENT SHAKING DID NOT STOP AFTER APPLYING THE BRAKES TO SLOW THROUGH ABOUT 35-40 MPH. IT FELT AS IF ALL 4 TIRES BLEW SIMULTANEOUSLY. NO OBVIOUS DAMAGE WAS OBSERVED ONCE STOPPED. THIS TRUCK HAS LESS THAN 33900 MILES AT THE TIME OF THE INCIDENT. THE STEERING FEELS OTHERWISE TIGHT AND RESPONSIVE, THE TIRES AND WHEELS ARE STOCK AND ARE WEARING EVENLY. THIS IS A VERY DANGEROUS CONDITION THAT AFFECTS THE SAFETY OF OPERATOR, OCCUPANTS AND OTHER DRIVERS NEAR AN UNCONTROLLABLE VEHICLE. THE INTERNET SOURCES ARE WIDELY AWARE OF THE CONDITION WITH NO CLEAR SOLUTION TO THE PROBLEM. MANY PEOPLE IDENTIFY EQUIPMENT INCLUDING SHOCKS, BALL JOINTS, STEERING BOXES, TIE RODS AND ENDS AND STEERING DAMPERS AND UNBALANCED TIRES. SOME CONSUMERS INDICATE THAT EVEN WITH ENTIRE FRONT ENDS BEING REPLACED THE PROBLEM CONTINUED. THIS INDICATES A DESIGN PROBLEM TO ME.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Ram 2500 → · Every 2500 year → · How the figures are calculated →