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2023 Ram 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2023 record →

Power Train
Filed Oct 21, 2024MO

The contact owns a 2023 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle inadvertently shifted to a lower speed. The vehicle was driven to the shoulder of the road and the contact turned the vehicle off. The contact stated that when the vehicle was started, the system was reset. The contact stated that the failure had occurred several times. In addition, the contact stated that the failure occurred while driving at various speeds. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the vehicle was scheduled for an upcoming diagnostic test. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.

Unknown or Other
Filed Oct 15, 2024VA

I took my vehicle in to the dealer for a safety recall related to the ABS control module. Apparently it was software related and they said they would update the software. After the update a "Marketing Notification" shows up on my screen upon engine start and engine shutdown. It says Discover AppMarket! In-vehicle marketplace for Learning, Gaming & Connected Services. Tap Apps-Other-AppMarket-Games & Digital Store. Call 800-777-3600 for questions or if you choose to opt out of these messages. This is unbelievably criminal.

Service BrakesCrash
Filed Oct 7, 2024NV

I had an single vehicle accident while visiting Oregon that I have not been able to explain. I have a 2023 Ram Eco Diesel that has a newly issued recall for the Electronic Stability Control failing. My vehicle left the road way and down an embankment after braking for some Wildlife crossing. When I applied the brakes my vehicle went off the left side of the road. The brakes never locked up. After the accident occurred my Electronic Stability Control warning light stayed on, and my Four Wheel Drive unavailable warning light came on as well. My Truck is still undecided as to weather it is totaled or not. It is sitting in a local repair shop waiting on further diagnosis. I had the accident in late August (XXX) and this new ESC recall was sent out and received in early October (03). I think my accident has now been explained. I am having some minor back pain, neck pain and dizziness from my neck stiffness but do not feel painfully injured. But this accident has caused me a whole lot of aggravation. I had to leave my travel trailer in Oregon. I had to pay storage for my travel trailer for a year. $1000. I had to pay for enough repairs to get my vehicle home. $500. I am without a vehicle for, well, nobody knows how long. I will be sending a copy of the recall to my State Farm Claims team. Can I file a lawsuit against Stallantis? (Ram)? Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Sep 15, 2024IL

Engine shut off completely will driving at low speed (20 MPH) on a city street, applied brake to make a left turn, when turn was complete, light came on to put vehicle in park, noticed no RPM and that the engine had stalled. When I cam to a complete stop, the transmission shifted to park and the emergency was set. Engine restarted fine and vehicle continued normally.

Exterior Lighting
Filed Sep 7, 2024CT

When using the left turn signal the blinker does not reset after making the turn. Could potentially lead to an accident if other drivers think I intend to turn left and don't. Has not been inspected yet. No system warning lights.

Engine
Filed Aug 30, 2024TN

Vehicle shuts off and engine stalls at slow speeds, then applies electronic e brake for no reason. I have seen multiple reports online for same issue. Then voltage drops until restarting Vehicle which then resets. Went to dealership and they have found code p032f with no fix.

Engine
Filed Aug 27, 2024TX

TRUCK WILL STALL. TRUCK PARKING BRAKES INGAGE. THEN TRUCK BATTERY LIGHT COMES ON. HAVE TO RESTART TRUCK. TAKE OFF PARKING BRAKE. WHEN YOUUCAN GET OUT OF TRAFFIC MUST TURN OFF THEN ON TO REMOVE BATTERY LIGHT THAT IS ON

Electrical System
Filed Aug 13, 2024FL

I was in downtown Atlanta traffic, moving around 10 miles per hour. The truck suddenly shut off and applied the parking brake. Once restarted the battery light was displayed on the dash. This has happened approximately 10-12 times in the last year. I was lucky this one did not result in an accident. Please help in getting Ram to realize there is a problem. Thank you!

Service Brakes
Filed Jul 31, 2024IL

Automatic Emergency Braking, Is available 2 different occasions, the emergency brakes were engaged at low speeds in traffic areas, the first time was merging into an empty center turn lane at 10 mph or less. The second was approaching a red stop light with vehicles already stopped, again was less than 10 mph when emergency brake engaged I was approximately 30' from the vehicle in front of me. Has not been looked at by dealer No warnings before emergency brake engaged to my knowledge.

Electrical SystemCrash
Filed Jul 28, 2024FL

Check engine light blinks on and off intermittently, vehicle shakes and feels as if it’s going to stall. From time to time when going to accelerate I pulled out on a main roads and the vehicle lost all power my kids and I flew forward. While idling at a red light, the vehicle started to shake as if it was going to stall and jerked forward and hit the car in front of me. I brought this to the attention of the dealer. I purchased it from and They stated they cannot find any issues. I have pictures and videos of the check engine light coming on in intermittently. I also called when it lost power, pulling into the intersection. This all should be recorded with Jerry Ulm dealer in Tampa.

Engine
Filed Jul 26, 2024FL

Vehicle loses power, then shifts to park and applies the parking brake. This has happened several times in different driving scenarios. Once this happens, the battery fault light appears on the dashboard.

Power Train
Filed Jul 25, 20245,000 milesLA

The contact owns a 2023 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle sputtered and stalled. The vehicle was taken to the dealer and repaired under Customer Satisfaction Program: 18-08-A1-82 (Powertrain Control Module Software). The contact stated that the failure reoccurred. The contact stated that the failure had become a persistent failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jul 23, 20247,900 milesNY

The contact owns a 2023 Ram 1500. The contact stated while driving 55 MPH on the highway, the "Push to Start" message was displayed on the instrument panel. The contact stated that the Forward Collision Avoidance: Automatic Emergency Braking warning light illuminated, and the vehicle lost motive power and stalled. The vehicle was not drivable and was towed to a dealer. The dealer diagnosed the vehicle with fuel pump and fuel pump regulator failure. The fuel pump was replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 7,900.

Parking Brake
Filed Jul 22, 202413,000 milesTX

The contact owns a 2023 Ram 1500. The contact stated that while attempting to proceed from a RED traffic light, while driving approximately 4 MPH, the automatic parking brake engaged, and the vehicle stalled. The low voltage warning light was illuminated. Due to the failure, the vehicle was towed to the dealer. The contact stated that the dealer failed to provide a diagnostic result for the failure. The contact stated that almost a year later the failure reoccurred. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 13,000.

Engine
Filed Jul 22, 2024CA

Electrical system stops charging, and stalls out the whole truck causing the truck to die in the middle of road and shift into park.

Engine
Filed Jul 22, 2024WI

Four times the truck has powered down while driving - all were when slowing to turn. No prior warning lights or out-of-spec conditions - battery level reading normal prior to shutdown. Truck shut down the engine automatically. Restarting the truck prompted the battery light but no check-engine light. Emergency brake auto-deployed, stopping the car. In all cases I was stopped in traffic (most recently while crossing a highway), but no accidents. Truck is currently at dealership for diagnostics - preliminary code investigation appears related to the auto-start system causing the engine to shut down. Per dealer, they require input from RAM engineering.

Engine
Filed Jul 15, 2024TX

Twice I have pulled out into traffic and the engine lost all power and I was almost rear ended by another vehicle. After a few seconds the engine recovered and was driving normal. I’ve taken it to the dealer where it was purchased twice for this issue but they say they can’t duplicate the issue. No warning lamps ever came up.

Exterior Lighting
Filed Jul 10, 2024PA

Turn signal is not cancelling after turning. Brough vehicle back to dealership and they did not have the part to fix it and never called me back. Looked in the NHTSA recall listing and saw that issues with turn signals have been previously reported under 23V799000. What can I do?

Steering
Filed Jul 3, 2024AK

While driving I was making a left hand turn to another roadway. All of a sudden I was unable to make the turn because my steering went completely out. I had to make an immediate stop, if not I would have driven into the ditch. Had there been oncoming traffic this steering failure could have caused a fatal accident. The dash warning lite was activated, message was power steering failure. I had the truck towed to the dealership. After two weeks the dealer called and said the electric power steering failed and a new unit would need to be installed. I was told it could be several months before they get a replacement unit in. The vehicle has approximately 1700 miles and I purchased it new approximately 8 months a go. This is certainly a major safety issue that could cause a fatal collision.

Tires › Sidewall
Filed Jun 24, 2024CA

275 / 65 R 17 Driving home and when tire popped.

Exterior Lighting
Filed Jun 18, 2024IA

Turn signal stock fails to shut off turn signal after turning left same problem as recall 23V-799 for 2023 standard 1500

Electrical System
Filed Jun 13, 2024TX

Truck stalls and immediately goes into park and throwing trucks parking brake on. While driving on the road and in traffic.

Electrical System
Filed Jun 4, 2024TN

Left turn signal does not disengage. Brights flash randomly.

Service Brakes
Filed Jun 4, 2024TN

While driving approximately 45mph electronic emergency brakes engaged almost causing wreck. At approximately 20 mph they disengaged and I was able to continue driving. No traffic I'm front of me and no debris to trigger "near miss".

Electrical System
Filed May 17, 2024TX

Truck stalled suddenly, indicating a flashing message of electrical error of stability assistant. Truck restarted with a yellow engine light on, but would not allow dial to shift into drive. Automatic correct transmission would pull it back into park. Turned engine on and off several times. Once responsive to Drive option, attempted to leave congested traffic area. Moving for 5 minutes now at 35 mph with emergency lights, Truck stalls again. Engine can be restarted but will not hold in Drive. RAM 1500 is new, owned for 4 weeks now.

Unknown or Other
Filed Apr 20, 2024MI

12 inch head unit ( UConnect 5 System) This is a constant problem with all of the Uconnect 5 systems with various issues. All due to software issues. Sometimes it gets so bad that you can’t even connect with Uconnect service and SOS In case of an emergency.

Fuel/Propulsion System
Filed Apr 1, 2024TX

Started vehicle up cold. Drove two miles. Stopped at stop sign for a few seconds, then pull out onto highway. Vehicle stalled and would not accelerate; engine still barely running but no power. Pulled on to shoulder. Vehicle seem to correct it self after about 30 seconds.

Engine
Filed Mar 23, 2024CA

While driving and slowing for a traffic light, my 2023 Ram 1500 Limited 4X4 began to immediately slow, and I observed the gear selector engage from drive to park, back to drive and back to park, and engaging the emergency brake. The vehicle ceased operating. I was able to engage the emergency flashers and restart the vehicle. All of this occurred while in traffic. This is the second occurrence. The vehicle has approximately 4000 miles. The first time this occurred I took the vehicle to the dealer. They dealer indicated there was no codes found indicating any trouble of this sort. The first time the vehicle had approximately 1,489 miles (Moss Brothers of San Bernardino, Ca) Invoice #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Unknown or Other
Filed Mar 7, 2024IL

I purchased this vehicle from the dealership on Nov 24, 2023. On Dec 9th, 2023 I found evidence of mice chewing and droppings. I checked the air cabin filter and there was evidence of mouse droppings and chewing as well. I set traps and caught three mice. I took the vehicle to the dealership to identify where they were coming in from and to assess what kind of damage was done to the vehicle, as it was smelling very bad even after changing the air filters. The dealership stated that this was not covered under warranty because it is not a mechanical problem and that I had to go through my insurance and submit a claim before they could proceed with removing the dashboard to investigate damage to the firewall. I received approval from my insurance after submitting a comprehensive claim and the dealership took apart the entire dashboard as well as several other components. They stated that they found evidence of mice droppings, but could not identify where they were coming from, so they put everything back together and returned the vehicle to me. Yesterday (March 6th), I again saw new evidence of chewing near the gas/brake pedals as well as at the air cabin filter. I called Ram to complain about this but they stated that it is not a mechanical issue. However, I believe they need to investigate and fix this problem because it is a structural issue that is permitting mice to enter and damage my vehicle and children's car seats, and the firewall between the engine and cabin could be

Structure › Body
Filed Feb 13, 2024IL

Tailgate unlatched and dropped into open position while driving without any action to cause the tailgate to open. Resulting in damage to tailgate from a trailer which was being towed.

Unknown or Other
Filed Feb 11, 2024OH

I was sitting at a green light yielding to oncoming traffic while waiting to turn left. When I had the ability to safely turn left, I attempted to hit the gas and accelerate. However, the vehicle died shifted into park automatically and set the electronic parking brake I had to restart the truck and manually undo the electronic parking brake before I could move when I contacted the dealer they acted like they have never heard of this issue before.

Unknown or Other
Filed Jan 28, 2024CO

The truck was purchased brand new and from day one I have complained of a petal hesitation. From a stop if you start very slowly you have normal acceleration. If you are rushed and step down fairly quickly nothing happens so you step down some more and you get a very abrupt jackrabbit starts and will spin the tires. It is bad on dry pavement but becomes a serious safety problem on a slick road. I also know of three 2023 ram trucks that have the same problem that I do. The dealer has not been able to diagnose or fix the problem. They replaced the transmission with less than 10,000 miles on the truck and it did not solve the problem.

Power Train
Filed Jan 24, 202414,000 milesOK

The contact owns a 2023 Ram 1500. The contact stated that on three separate occasions, while driving at various speeds, the vehicle downshifted to the first gear inadvertently. The vehicle was steered to the side of the road and restarted. The vehicle was taken to a dealer however, the failure could not be replicated. Additionally, the ERS was disengaged. The manufacturer was notified of the failure. The failure mileage was 14,000.

Engine
Filed Jan 16, 2024OH

I brought the 'new to me' truck to the dealership 2 weeks after purchase to address a known recall and a Customer Satisfaction Notification. The latter related to the PCM software to address an issue of staling (08A). No problems were experienced before the service nor were any services noted on the Carfax for stalling before purchase. Four days after the recall and Customer Satisfaction Notice were addressed, I approached a stop sign with intentions to turn right. I slowed, but not to a complete stop, as I could see that no one was approaching from either direction and rolled thru the stop. I took my foot off the gas as I slowed (guessing to 3 mph) and applied the brake to make the turn when the engine stalled and engaged the parking brake and flashers. I was able to restart the vehicle following the dash instructions, however, this could have been a disaster if someone had been coming from my left of an impatient driver was behind me. The issue has not recurred since happening 3 days ago and the vehicle was taken to the dealership today (records of original visit and second visit attached). No warning message or sounds before the incident. Auto start/stop was turned on at the time.

Engine
Filed Dec 28, 2023FL

Truck stalls when slowing to a stop and continuing to drive before fully stopping. The truck shuts down and the emergency brake is activated. It needs to be switched to Park, restarted, emergency released and then switched to park. Being stalled on the road has been dangerous.

Power Train
Filed Dec 27, 2023MI

It was very cold and the vehicle was moved to the drive from the street and left running by [XXX] in Eagle, CO. It was loaded with ski gear and driven 28 miles to Vail by [XXX] . It was unloaded and driven one mile to a parking lot, parked, and turned off. After skiing the keys were not found so the truck could not be started and five passengers were stranded in Vail. Eventually the keys were found on the kitchen counter in Eagle. The vehicle ran over 25 miles without the key or warning that the key was not in the truck. Had this been a wilderness snowshoe trip without cell coverage, the results could have been deadly. It was a rental vehicle and the products [XXX] and [XXX] drive do not allow driving without the key. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Forward Collision Avoidance › Warnings
Filed Dec 8, 2023WA

FCW did not provide any audible alert, instrument panel alert, nor braking. I was forced to swerve around stopped vehicles that had stopped abruptly for a problem ahead, narrowly missing the stopped vehicles. Speed under 35 mph. Another instance was at freeway speeds vehicles preforming the " swoop and squat" maneuver to enter my traffic lane. Another instance was when a vehicle was parked (disabled?) in the driving lane and The FCW gave no warnings. I have since tried to make the FCW activate but have not been able to get the FCW to function. Have taken vehicle to dealer and they tell me the computer says the system is working and there are no codes. Really, if it isn't working, there would be not codes.

Exterior Lighting
Filed Dec 6, 2023SC

The issue concerns the steering column control module, when the turn signal is used or activate the turn signal self-canceling feature may not function properly. Either issue can cause confusion or reduce visibility for other vehicles, increasing the risk of a crash. I have asked the dealer to fix the issue but have told me they have been out of stock of the part and I have been waiting over 6 months for the fix with no resolution.

Engine
Filed Dec 6, 2023WA

Stretch belt that run the water pump from the crankshaft failed while driving. Less than 10k miles on the vehicle

Unknown or OtherCrash
Filed Nov 30, 2023CA

This Ram 2023 seems to have slipped from Park to DRIVE. Purchased New Aug 13, 2023 November 3 2023 I placed the vehicle, while on/running, in Park ...........exited the vehicle driver and shut the door, went into the passager compartment (opened the passanger door to remove an item from back area), closed that door, walked around and behind the vehicle ........................... only to return to the vehicle, approximately 6 seconds later, to see the vehicle moving on its own, and ended its travels into a parked Mercedes. No persons in either vehicle during collision. When I got in and placed my foot on brake- I shut down the vehicle and noticed it was in Park. (!).

Engine
Filed Nov 12, 2023IL

When trying to enter an interstate going at a slower speed, the car jumped from drive to park. The vehicle could not be driven. I was able to pull over safely. If it had happened in traffic or at a higher speed, it could have been very dangerous. The engine issue light came on shortly later. The vehicle is at the dealer now. They haven’t been able to reproduce the issue.

Electrical System
Filed Oct 8, 2023TN

There is a loud humming/tumbling sound when decelerating at lower roms. It is very loud, obnoxious, and distracting. It was so loud that I couldn’t hear an emergency vehicle coming up behind me to get over. I have found 100’s of complaints on forums with the same issue with the 5th gen rams. Regional mechanic said it is normal operating for the vehicle, dealership mechanic said this is not normal.

Steering
Filed Oct 5, 202399,000 milesLA

The contact owns a 2023 Ram 1500. The contact stated while driving 5 MPH, the vehicle independently shifted into park(P) and the steering wheel became stiff. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The mechanic was not able to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 99,000.

Exterior Lighting
Filed Sep 28, 2023TX

The left turn signal does not turn off after the turn is completed.

Exterior Lighting
Filed Sep 27, 2023CA

Left turn signal doesn’t cancel on its own. You signal left and you make a left turn and the signal is still blinking. This is a widespread issue according to other Ram 1500 owners.

Power Train
Filed Sep 20, 2023CA

9/28/2023 - As I was slowing the vehicle down at a stop sign, the vehicle suddenly switched from drive to park, and the parking brake was activated. The motor stopped operating and the light indicating the engine was not operating was on. I was able to start the truck without further problem. The truck has a 5.7 e-torque. On 9/11/20213 the truck was left at Moss Brothers Dodge for diagnostic. The truck was there for 3 days. On 9/13/2023 I picked up the truck. The diagnostic evaluation was unable to retrieve codes errors.

Electrical System
Filed Aug 16, 2023CA

Incident #1: July 29 2023 Truck was purchased at 16 miles on the odometer and approximately at 160 miles the check engine light came on. The truck was coming to a stop when in sputtered, and the check engine light came on a few seconds after. The truck was drivable and was driven a few miles to my home. The truck was driven a few days later and the electrons on the truck such as the radio started to turn off, followed by a battery warning. I went to pull the truck over immediately as the engine was sputtering. I attempted a jump start of the truck and it ran for a few minutes then shut off. The truck battery was charged and put on a tow truck and sent to the dealership. They replaced the MGU "Motor Generator Unit" after which the issue appeared to have been resolved. The battery charge read between 13.8 - 14.2v and right in the middle of the battery charge indicator. Incident #2 August 15th 2023 The truck was parked at the Reno Airport, and when my flight was canceled, I decided to instead drive to San Francisco. The truck was parked in the sun for about 4 hours before it was driven again. I started driving and a few minutes later, was coming to a red light, started to apply the brakes, there was the same feeling of engine stalling when coming to a stop. The engine didn't stall, and no Check Engine light illuminated. I started the 25 mile uphill drive from Reno to Truckee, and noticed that the battery charge was slowly dropping down to 13v, then 12.8v, then to 12.7v when I go

Structure › Body
Filed Aug 16, 2023KY

Tailgate latch failed. Tailgate opened while driving on two separate occasions. As of this submission my vehicle has less than 3,000 miles. After the second failure I took the vehicle to the dealership. They ran diagnostics and confirmed an issue with the tailgate latch. I am working with the dealership and hopefully will have the repairs covered under warranty. Diagnostic report attached. The incident date covers the second failure. I am reporting this issue due the fact it is a known issue and has been the subject of recalls for model years through 2022.

Engine
Filed Aug 4, 20232,000 milesTX

The contact owns a 2023 Ram 1500. The contact stated while driving approximately 4 MPH and making a left turn, the vehicle stalled inadvertently, nearly causing a crash with incoming traffic. There was no warning light illuminated. The contact was able to roll the vehicle to the side of the roadway. The contact was able to restart the vehicle and continued driving. The vehicle was taken to the dealer to be diagnosed. The vehicle was not yet diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000.

Engine
Filed Aug 4, 2023TX

While making a slow left turn the truck stalled without warning almost causing an accident with oncoming traffic. Once the truck stalled, I wasn't able to accelerate, and the car slowly rolled across two lanes of oncoming traffic. Once the car came to a stop the emergency brake engaged. I was able to put the car in Park and restart and disengage the emergency brake. If the other cars hadn't stopped in time this could easily been a fatal accident for me and my family.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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