2021 Ram 1500 complaints

The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The vehicle occasionally shuts down when coming to a stop or slowing gradually. It shuts down the engine. I believe the parking brake is automatically set (not completely sure as the emphasis at that point is restarting the vehicle). I am sure the engine start knob must then be selected to Park and the brake pedal depressed to restart the engine. This situation has occurred at least 4 times since the vehicle was purchased 11/25/2020. I have reported it to a FCA Ram dealer who stated that nothing is apparently wrong. I feel it is a safety issue which should be investigated as it happens with no warning on citystreets and highways. The latest occurrence was on 11/21/3023, the other occasions were spaced apart 6-12 months.

The exhaust manifold bolts break from the exhaust manifold warping... i have repaired twice out of my own pocket ... i believe the mechanic said its because the exhaust manifold is made of cast iron and my block is aluminum

The truck had the tailgate recall complete and it keeps popping open on its own. It as damaged the rear tail gate. I had a new flat screen tv fall out also lost a car battery one time it popped open. Took it back to the dealer last week after call ram customer care. Was took that there is no problem with the latch and that it is lined up no fault found. Tonight on the way home when i pulled in to my house the tailgate was open again. No warning light come on when the tail gate pops open this needs to be fixed.

In approximately August 2021 the vehicle stopped operating at highway speeds. When the vehicle stopped operating, it caused the auto parking brake to engage as well as the engine to shut down. All steering was lost and it caused my vehicle to skid off the side of the roadway. since then, numerous other electronic failures have happened in the car even after multiple attempts for warranty service to include additional engine failures luckily, at stoplights the vehicle is currently in the shop again for additional electrical problems related to the start stop button in the vehicle, it appears that ram does not take responsibility for the defect, and this should be investigated. If I would have been near any trees, pedestrians other vehicles or buildings, I would’ve surely run into them without any control whatsoever over my vehicle.

Exhaust Concern. In July 2023, the left exhaust manifold cracked down whole manifold, mileage was 51,369. This was repaired under 60,000 miles Powertrain Warranty. In October 2023, the right exhaust manifold cracked down whole manifold and is scheduled for repair when parts arrive, mileage is 54,850. This will also be repaired under 60,000 miles Powertrain Warranty. There were no warnings, only that we were aware of the tapping sound from cold start on both sides of vehicle. After looking online, we realized that other Ram owners were reporting that this is a problem and believe this should be a recall with a permanent fix for the problem. With our warranty about to expire, we are concerned that the repairs are like a band-aid that if/when this happens again we will have to pay to have repaired.

My 2021 Ram 1500 has an exhaust leak that has been leaking since June when I took it to the dealership, and they told me about the leak. They told me it would take 17 weeks before they could order my parts. Now my dealership has told me 6 to 8 months for parts. The exhaust is leaking into the vehicle and making my family and I sick and they tell me they can do nothing because there are so many truck with the same problem that they can't get parts. I hope you can help me with this.

The contact owns a 2021 Ram 1500. The contact stated while driving 35 MPH, the contact stated that the vehicle lost motive power. The contact stated was able to restart the vehicle and drive to his destination. The contact stated that the failure had recurred four times within four months. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,000.

Radiator having to be replaced on a vehicle that is only 2 years old.

Multiple exhaust leaks

The contact owns a 2021 Ram 1500. The contact stated when the vehicle was shifted into reverse(R), the image from the rear-view camera was blurry or blank. The contact stated that the failure had been occurring for over 2 years. The contact stated that he researched online and related the failure to NHTSA Campaign Number: 23V059000 (Back Over Prevention) however, the VIN was not included. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear-view camera needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 22,000.

There is an exhaust leak out of both exhaust manifolds. The gasket material is disintegrating and you can smell the fumes in the cab.

Manufacturer failed to complete repair on recall for HPFP and airbag in a timely manner with no timeline or remedy available.

Rpm goes up and down to 3 on 10-20 mph. back bed wiggles on 60mph lots of vibration going on! Brakes have some grinding sound.

The Auto Stop / Start system continues to malfunction. This occurs while the vehicle is in operation and is intermittent. The dealer serviced this issue a couple of times, and replaced the PCM but the issue continues to be intermittent.

The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 25 MPH, the vehicle stalled. The vehicle was towed to the local dealer. No further information was available. The failure mileage was 38,000. VIN tool confirms parts not available.

The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact's son owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V265000 (Power Train). The contact stated that on several occasions while driving at various speeds, the vehicle began to lose motive power. The vehicle was pulled over to the side of the road where the vehicle was unable to restart on several occasions. The vehicle was taken to a dealer where it was diagnosed that the powertrain control module calibration software needed to be updated. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.

Using the self parking feature, the vehicle had controlled itself, with my intervention when prompted. It had backed up perpendicular into the parking space, miscalculated the parking job and smashed the side mirror into a nearby trucks mirror. It had then began to speed up to what felt like about 15 or 20 mph, with no time to react or brake, and smashed into the concrete pole behind us. The automatic braking failed to react, the vehicle failed to recognize the objects behind us, and miscalculated the parking distance from other vehicles. After the rear of the truck has been severely damaged, it did not throw any errors or codes. It simply acts as if nothing happened. It never prompted me to stop, or switch gears. It had sped up on its own to a dangerous speed. It had a mind of its own. Dangerous and unsafe.

There is clunk coming from the rear of the vehicle when I put into Drive or Reverse. The noise is also present when I deaccelerate and it is very present when I am towing my boat which is i the legal towing capacity of this vehicle. It also has developed a vibration since this has started and has steadily gotten worse over time.

I started smelling coolant inside the cabin of my 2021 RAM 1500 at approximately 49000 miles. I'm the original owner. After waiting for over a month before the dealership could look at my truck, I was told my heater core needed replaced at a cost of $2369.52 and charged a diagnostic fee of $201.49. Because the basic warranty had expired, and the truck is less than 3 years old, I called Chrysler Customer Care for assistance. They opened case number 87011413, and was assigned a case manager. I was told I would be contacted in 1 to 2 business days. It has been 3 weeks, and I still haven't heard from the case manager. I tried calling Customer Care several times but I only get voice mail.

The contact owns a 2021 Ram 1500. The contact stated while making a left turn, the vehicle shifted into the park without any warning. The contact shut off the vehicle and waited for the vehicle to cool down. The contact restarted the vehicle and the failure persisted. The vehicle was towed to dealer who confirmed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The contact received the notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 30,000. VIN tool confirms parts not available.

The contact owns a 2021 Ram 1500. The contact stated while driving 75 MPH hauling a trailer, the vehicle lost motive power without warning. The contact pulled over to the side of the road and attempted to restart the vehicle, but the vehicle would not restart. The vehicle was towed to the dealer and the contact was informed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had experienced the failure several times. The manufacturer was made aware of the failure. The failure mileage was 28,000. VIN tool confirms parts not available.

The contact owns a 2021 Ram 1500. The contact stated that on several occasions while driving at approximately 45 MPH, the vehicle started to vibrate abnormally. Additionally, the contact stated that there was a loud pop coming from the rear of the vehicle. The contact referenced a possible failure with the drive shaft. The vehicle was taken to a dealer to be diagnosed but the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was 16,266.

After 4 days of ownership with less than 15,000 miles on it the truck died in intersection. No warning lights came on. Truck would not restart and is currently at the dealership.

The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer Recall NumberZ96 / NHTSA Recall Number22V-767 A solution has not been yet provided by the manufacture. This has a safety risk and I am concerned as to why owners are not updated regularly on having a solution by now. The focus of a solution should be monitored by the NHTSA so we all benefit. This is an unacceptable timeline for a vehicle we paid a lot of money for as the safety risk is high. I would like to receive regular updates on this recall and work being done to a proposed solution.

Has happened a few different times but didn't know what was happening. I'm driving, yesterday was on the highway at 65mph and my truck suddenly "stalls out" for a few seconds! I almost lose control of the vehicle! No power steering no brakes no control and then all of a sudden comes back on. Cars going behind me are driving around me. Scariest thing ever happened while driving. I first noticed it a year ago but was not a interstate wasn't as scary. Then has happened through out the year 4 or 5 more times. The VIN says no recalls but it sounds exactly like the powertrain control module problem. My truck is a hemi 5.7-liter engine that is randomly stalling multiple times now almost causing me to wreck!

Motor decelerates and won't shift. when at a stop light I press the accelerator to gain speed an motor winds out but won't correct its self until I pull over turn the motor off and start the truck again. It happens every 1000 miles or so

The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was provided a case number. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Ram 1500. The contact stated that while her husband was driving at low speeds over a speed bump, the vehicle stalled. While driving at an undisclosed speed and approaching a stop, the brakes engaged independently. The brake was engaged. The check engine warning light was illuminated. The brake assist disabled message was displayed. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 31,000.

The contact owns a 2021 Ram 1500. The contact stated that while driving at 45 MPH, the contact noticed that the wheel became stiff and was unable to turn. The contact attempted to pull over but crashed into the side of the road. The air bags did not deploy. The contact was unaware of how fast they were driving at the time of the crash. The contact sustained a shoulder and neck injury from the seatbelt. Physical therapy and MRI medical treatment were needed for the injury. No police report was filed. The vehicle displayed warning messages for power steering wheel unavailable suspension system unavailable and electronic stability control unavailable. The vehicle was towed to a dealer. The dealer was not able to diagnose the failure. The vehicle was not repaired as of yet. The manufacturer was made aware of the failure and sent a Team to inspect the vehicle but the failure was not detected. The failure mileage was 36,000.

While driving at highway speeds, the engine has stopped running 3 times in the past 60 days. There is no indication on the instrument panel for any cause or signs of trouble. All other electrical items appear to be fine. After coming to a complete stop, the engine will restart immediately. This could possibly be a fuel pump issue or computer issue. I do not suspect the fuel itself as the gas tank was not near empty and the vehicle had been refueled more than once between the first and second occurrence of this problem. The second and third occurrence happened on the same day, during the same trip. Every time, I made a conscious act to look at the dashboard for any indication of the cause or any check engine light. The vehicle is currently at the dealership for service. Approximate mileage 33,000

While driving at any rate of speed the brakes have suddenly just locked resulting in the inability to move. When it locks up it takes a harsh fast jerk on everyone in the vehicle. Not only does this put my entire family at risk of potentially getting hit by other vehicles that could possibly lead to a fatality. The brakes also lock up while backing up for no reason which again jerks everyone in the vehicle. The engine shuts off randomly while moving also while slowing down or coming to a stop which puts everyone at risk. The Manufactures have many defects that are highly detrimental to families, Ram needs to recall these trucks as its putting everyday life in danger. A truck can be replaced however a loved one you can't. I barley drive mine not only due to the safety risk and defects but also because I had many issues with the Dealership I purchased from, and I will not put myself or child back in such environment which results in having to find someone else that deals with Ram. I have made ongoing complaints regarding the issues including Battery was completely dead and I had to replace, the dashboard lights blink, message power steering unavailable, services shifters. I have made it very clear that I personally do not feel safe driving my family in this truck. Ram has done a poor job with getting the help owners need to stay safe. I never get a response from anyone when I report problems. So, I have a New Truck in my driveway, with financial obligations yet the New Vehicle

Exhaust manifolds are both cracked and leaking exhaust. I have to keep my air on recirculating to keep exhaust fumes out of the cab.

Another issues with this truck and ram needs to do a recall! Besides shutting off now I have major suspension issues! I have gotten an alignment pretty much every other month. Been through three sets of tires due to this suspension issue. Truck is maintained and has always been to dealer.

The contact owns a 2021 Ram 1500. The contact stated that while her husband was attempting to reverse into a parking space, the vehicle inadvertently lost motive power before stalling. After calling for Roadside Assistance, all attempts to jumpstart the vehicle failed. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump in relation to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The VIN was included however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that parts were not yet available. A case was opened. VIN tool confirms parts not available. The failure mileage was 10,000.

NHTSA Recall Number 22V-767 Remedy still not available for recall from Oct 2022

The contact owns a 2021 Ram 1500. The contact stated that after stopping at a stop light, the fuel saving feature activated and engine turned off; however, after releasing the brake pedal, the engine failed to restart as designed. The failure had occurred on several occasions. The contact stated that after the failure occurred and the vehicle was restarted, the RPM would be elevated; however, the vehicle failed to exceed 29 MPH. The vehicle was taken to the local dealer on several occasions but no cause for the failure was determined. The manufacturer was notified of the failure. The failure mileage was 300.

The contact owns a 2021 Ram 1500. The contact stated while driving 20 MPH, the vehicle lost motive power and stalled. The contact was able to coast the vehicle to the shoulder of the roadway. The vehicle was restarted and operated normally. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with the crank shaft positioning sensor, motor generator unit (MGU), and Hybrid battery control module failure. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 15,000.

The contact owns a 2021 Ram 1500. The contact stated that the U-Connect system inadvertently kept reconnecting, preventing the HVAC system and defroster from operating as designed. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the U-Connect system needed to be replaced. The vehicle was not repaired due to parts being on backorder. The manufacturer was not contacted or notified of the failure. The failure mileage was approximately 42,000.

The ball joint separated from the upper control arm on the front driver side while the vehicle was in motion in a parking lot. There has never been any abuse or misuse of the vehicle and it only has 31700 miles on it. This could have been much worse had this happened while traveling down the road at much higher speeds.

The contact owns a 2021 Ram 1500. The contact stated that while driving at an unknown speed, the vehicle stalled. The vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed that high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 25,810. VIN tool confirms parts not available.

As i turned on rt 29 getting up to speed my truck completely shut down in the middle of morning rush hour traffic

The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that the vehicle regained motive power independently. The vehicle was taken to the dealer and was diagnosed with power train failure. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 23V265000 (Power Train). The contact stated that the failure had reoccurred; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 16,000.

The contact owns a 2021 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle started to hesitate. The check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the PCM software needed to be updated; however, the contact was unsure if the update was performed. The contact stated that he was informed by the dealer that a failure needed to occur before the vehicle was repaired. The contact was made aware that the VIN was included in NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part was not available for the recall repair. The contact stated that the vehicle was released and deemed safe to drive. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that parts were unavailable. The failure mileage was approximately 31,000. VIN tool confirms parts not available.

For past month have been getting "service power steering" mssg when starting truck with no power steering..turn truck off it resets and all is fine. Yesterday 6/7/23 started truck now light stays 9n and have had intermittent loss at times with power steering called dealer and have appointment Wednesday 6/14/23 for recall issue and this problem at Shivley Motors in chambersburg PA. Have been reading forum about this issue and will update upon diagnosis from dealer. My vehicle has the electronic steering assist so there is no pump or fluid that I am able to check it is all incased in a gear box and seems that 2013 thru 2019 had recall for this issue. I am concerned of my loss of steering driving to myself and passengers. Dealer did not seem concerned which concerns me this writing is document.

There is some kinda leak or condensation problem inside the cab of the pick up. It causes mold and mildew on around the front passenger seat. I have respiratory problems and it is very difficult for me to breathe when the truck has been stationary for a few days or when I have all the windows rolled up. There are visible spots of mold or mildew on the passenger side carpet and on the back seat.

The contact owns a 2021 Ram 1500 equipped with a Hensley Pro Pride trailer hitch. The contact stated that while driving at an undisclosed speed and hauling a 40-ft RV, he made a right turn and the trailer hitch inadvertently detached and veered off to the left and the vehicle veered to the right. The contact stated that upon inspection, he noticed that the weld had failed and caused the detachment. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was unknown.

This morning, I was slowing down, foot on the brake because traffic was stopped in front of me. When I got to about 4 mph the truck wouldn’t stop, it kept going, although my foot was on the brake. I was getting close to the car in front of me so I pushed harder on the brake. When I did this, the truck stopped but the wheels keep turning. So, now I’m stopped and tires are spinning as if I’m doing a burnout. I put the truck in neutral, then to park. I put back into drive and was able to drive to work. My safety and everyone else’s safety around me is in danger now because next time, will my truck stop? Will I run into the back of someone because my truck won’t stop? I have contacted the dealer (Walt Massey) but waiting on a call back to speak with someone about this issue. About 5 weeks ago, similar incident occurred. The following week, my truck wouldn’t start so had to have it towed to dealership. Told them about the first incident and that the truck would not start. Was told the radio frequency hub needed replacing. Waited 3 weeks for the part to come in, finally came in and was installed, I picked up truck from dealership Thursday, May 4. I assumed the issue was resolved, after paying $830 to the dealership. I have a 2 year old, $70,000 truck with 43,000 miles (just out of warranty) on it and I’m terrified to drive it. There have been no warning lamps or messages on the truck.