Page 14 of 14 · complaints 651–685 of 685

2021 Ram 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2021 record →

Electrical System
Filed Jul 5, 2021AZ

Engine stalled at 10 to 15 MPH and the transmission shifted to park automatically. All games, cluster and dash controls were out, no power. This happened with a 8000 lb travel trailer attached.

Engine
Filed Jul 4, 2021LA

Was making a left had turn from a stop sign and my truck just shut off. I was going roughly 5 mph or less when this happened. I was able to coast for a second until the emergency brakes came on for some reason while the truck was still in drive. The only thing that came up on the dash was something along the lines of “put the vehicle in park and apply the brake to turn off parking brake and to start the vehicle”. The radio and all electrical related stuff seemed to have stayed on. This is the first time this has happened since I bought the truck and I only have roughly 700 miles on it.

Engine
Filed Jul 1, 2021OH

Driving on city streets at low speed, the engine has stalled 3 times from April to July 2021. All 3 times occurred within 5-10 minutes of starting the vehicle. Approaching an intersection, then slowly making a turn (once turning left, twice turning right) and attempting to accelerate. As the accelerator is pressed, it’s as if no signal is sent to the engine, then the engine stalls. The info screen on the dash instantly says to press the engine start button, but when pressing, it then says to put the vehicle in park. The truck is brought to a stop in the street, then the truck automatically sets the parking brake (auto parking brake is deactivated in settings). The truck is then shifted into park, engine restarted and parking brake released. Each time this has happened has been at speeds less than 5mph. The vehicle has less than 5,000 miles. No warning lights prior to engine stalling, none showing after. All electronics in the vehicle continue to work properly as the engine stalls.

Power Train
Filed Jun 29, 2021CA

I turned left from the center lane into the driveway of my bank. After crossing the driveway apron, the truck engine died leaving me rolling through the parking lot. The vehicle sounded an alarm stating that it needed to be placed into Park to start the engine. The engine restarted after I came to a stop, placed the vehicle in park and pressed the ignition button. This failure could have happened at any time leaving me stranded in traffic, potentially at high speed where it could have caused a severe accident injuring myself or others around me. The vehicle has not been inspected yet by the dealer but will be when it's brought in for the pending recall related to the backup camera. I did inspect the Power Distribution module under the hood when I returned home and found that several of the relays were not fully seated in their sockets, with some of the relays physically tilted to the side. I then proceeded to properly seat all the relays. I also found that at least 75% of the fuses in the module were not fully seated in their sockets. There are numerous reports online of others that have experienced these same failures.

Electrical System
Filed Jun 29, 2021FL

The truck previously shut off twice during a left and then a right turn. That was around 120 and 200 miles on the truck, respectively. Only other issue was during a turn the radio changed channel autonomously. Today with 1700 mile I backed it up and then put it in drive. The truck shut off and kicked every fault code on the truck. When trying to start it back it would not turnover and kept turning things on and off like the electrical system was possessed.

Tires › Sidewall
Filed Jun 19, 2021TX

Properly maintained factory installed tire had a no notice sidewall blowout at 50mph. There was no load in the bed. Noticed rough ride and tire pressure system went from properly inflated to 1. Kept the tire after replacing at a Firestone dealership.

Service Brakes
Filed Jun 18, 2021CO

Trailer brake controller failed while towing a new camper. I was getting a "trailer brake disconnected" and "Check Trailer Brake Wiring" message while towing. The issue was intermittent and unpredictable as to when the failure would occur. I almost wrecked, because of this issue. This is very dangerous, puts my safety and others at tremendous risk of the trailer and tow vehicle not being able to stop or cause sway. The trailer brake controller has been inspected before by Prestige Ram in Colorado. I had brought the vehicle in on 5/25/2021 to a the Ram dealership to service a different issue, the back up camera not working. They ordered a new trailer brake control module to fix that issue. The dealership service advisor said this is because the camera wiring runs through the trailer brake control module. On June 7th, I called the service advisor about the trailer brake malfunctioning and was told that it's related to the same issue as the back up camera not working. And, Replacing the brake controller when it arrives, will fix the trailer brake disconnect issue as well. As of today(6/18/2021) I am still awaiting for this part to be provided by the manufacturer and the repair to be completed.

Air Bags
Filed Jun 15, 2021PA

Air bags sensor error light is on (red light)

Engine
Filed Jun 13, 2021IA

I started the truck and drove about a 1/4 mile in my neighborhood. I never got over 20 mph. I approached a red stop light to turn right. I stopped at the light to check for traffic. I then proceeded to turn right and 1/2 way through the turn the truck shut off without warning and it automatically applied the emergency brake. Luckily there were no cars coming in the right hand lane else we could have been hit. I am taking it to the dealership tomorrow for inspection. The info screen notified me that the emergency brake had been applied and that the transmission had been autoset to park. It said to apply the brake to start the truck (it has push button start). I did so and the truck started. I disengaged the emergency brake and the truck then drove normally the rest of the trip.

Electrical System
Filed May 27, 2021FL

I was turning right, going less than 5 MPH when the truck stopped abruptly in the middle of the lane. A message came on the dash telling me to switch the shifter to park. The emergency brake was engaged automatically. I had only applied minimal accelerator and didn't have my foot on the brake. After a few seconds, I was able to disengage the parking brake and continue on my way. This was very dangerous as there were people behind me that may not have noticed my abrupt stop after turning. This puts the safety of myself and my children at risk.

Engine
Filed May 25, 2021OH

Pulled out into Traffic SEVERE lack of acceleration almost cause Me to get hit in the Driver side door. Got online and noticed a lot of People complaining about a Pedal Lag. This Is DANGEROUS and needs to be addressed. This is a 2021 Ram with 283 miles on it again this is a DANGEROUS issue

Engine
Filed May 24, 2021AL

Making a right hand turn into school parking lot at 7:11 am this morning the engine died, steering went stiff and emergence parking break set. Almost caused a very serious accident with injury's to multiple minors. Was moving 11 MPH with my foot on the brake into the right turn, when I let off the brake the engine died. The cluster screen told me to place the vehicle into park and release the emergency brake.

Steering
Filed May 18, 2021NY

At 10221 mileage totally lost the steering and at that time indicator displays "Power Steering Unavailable, Service Required". Lost control of vehicle. Stopped and re-started engine and indicator was off and steering returned for right hand turns.. Very difficult to turn left. At 10246 miles lost steering again and same display indicator came on. Dealer was very helpful. Steering returned after service and lost steering again at at 10,396 miles. Presently the vehicle will turn right easily and very difficult to turn left or to go straight it take extreme pressure on the steering wheel. Very uncomfortable to drive.

Engine
Filed May 18, 2021NJ

Backed out of garage, rolled down driveway and turned left onto my street. Drove about a tenth of a mile to the stop sign, pretty easy with light gas since truck was still warming up. Rolled slowly (2-3) mph to make a right turn lightly feathering the gas and 3/4 through the turn pressed a little more on the gas and truck died. Just before it came to a stop, the parking brake engaged and a message on screen said to place vehicle in park. Engine started back up after I came to a stop and put it in park. No codes or other messages displayed. If I was pulling on to a busy street there would have been a very high chance that I would have been hit. 2021 Ram 1500 hemi etorque with 800 miles on it.

Engine
Filed May 14, 2021TX

I WAS DRIVING DOWN A MOUNTAIN STREET WHICH GETS BUSY AROUND RUSH HOUR (5:30 PM) AND THE ENGINE SUDDENLY TURNED OFF. I HAD NO POWER. I WAS SCARED. I BARELY MADE IT TO USE THE BRAKES AND TURN ON A SMALL SHOULDER. I STARTED THE TRUCK AND MADE IT HOME.

Engine
Filed May 14, 20213,292 milesFL

WAS DRIVING DOWN THE ROAD WHEN THE TRUCK STALLED AND PROMPTED ME TO PUT IT INTO PARK TO START. IT THEN AUTOMATICALLY WENT TO PARK WITHOUT ME DOING ANYTHING AND APPLIED THE PARKING BRAKE ON ITS OWN.

Electrical System
Filed May 13, 2021600 milesPA

DRIVING VEHICLE ABOUT 2 MPH, TAKING A RIGHT TURN - VEHICLE STALLED OUT AND EMERGENCY BRAKE LIGHT CAME ON. WAS ABLE TO RESTART PTS IGNITION WITHOUT ISSUE, THEN DRIVE AGAIN. TRUCK HAS 600+ MILES CURRENT. FOUND OTHER RAM OWNERS ON 5THGENRAMS.COM FORUMS STATING THEY ARE EXPERIENCING SAME ISSUE, SO I AM CONCERNED. THIS HAPPENED ONCE, BUT OTHERS ARE SAYING IT HAS HAPPENED MULTIPLE TIMES TO THEM.

Air BagsCrash2 injured
Filed May 12, 202110,700 milesIL

WHILE NEARLY COMPLETING A RIGHT TURN INTO A PRIVATE DRIVEWAY WITH A SPEED UNDER 3 MPH AND APPROXIMATE 20 DEGREE INCLINE I WAS STRUCK BY GMC TERRAIN JUST BEHIND THE RIGHT REAR TIRE WITH POSTED SPEED OF 40 MPH ON THE STREET. THE FORCE OF IMPACT PUSHED MY TRUCK INTO A TELEPHONE POLE NEXT TO THE DRIVEWAY IMPACTING THE REAR DOOR ON THE DRIVER SIDE THE REAR DOOR GLASS SHATTERED AND LANDED 10 TO 15 FT IN THE YARD, THE TRUCK CAME TO REST FACING 180 DEGREES THE OPPOSITE DIRECTION OF TRAVEL IN THE CENTER OF A FOUR LANE STREET, THE SUV THAT STUCK ME CONTINUED APPROXIMATELY 330 FT. ACROSS 3 LANES COMING TO REST IN A YARD. NO AIRBAGS DEPLOYED NOR SEAT BELT TENSIONING WAS APPARENT, DRIVER WEIGHT 185LBS PASSENGER APPROXIMATELY 150 LBS. THE DRIVER RECEIVED BACK AND NECK INJURY WHILE THE PASSENGER SUFFERED SEVERAL FROM STRIKING HEAD ON PASSENGER WINDOW MORE THAN ONCE AND SIDE AGAINST CENTER CONSOLE DUE TO NO DEPLOYMENT . POLICED REPORT STATES THE SUV AIRBAGS DEPLOYED. NO SKID MARK ON PAVEMENT WERE APPARENT FROM THE SUV. MY VEHICLE HAD NO KNOWN ISSUES, BODY REPAIR SHOP CHECKED COMPUTER AND IT SHOWED NO FAULTS IN SYSTEM PRIOR TO ACCIDENT

Electrical System
Filed May 9, 20212,200 milesTX

TRUCK HAS STALLED TWICE PULLING INTO TRAFFIC. BOTH TIMES I HAVE BEEN TAKING A RIGHT TURN.SPEED WHEN IT HAPPENS AROUND 10 MPH. IT TELLS ME TO PUT MY CAR IN PARK AND TOUN ON THE ENGINE, THIS IS GOING TO GET SOMEONE KILLED. I HAVE BEEN LOOKING ONLINE AND OTHER PEOPLE ARE HAVING THESE ISSUES.

Electrical System
Filed May 5, 20216,100 milesLA

PULLED OUT OF NEIGHBORHOOD ONTO MAIN ROAD IN 2021 RAM 1500 LIMITED. TRUCK TURNED ITSELF OFF WHILE IN MOTION PULLING OUT AS IF THE POWER BUTTON WAS PRESSED. NO ENGINE NOISE OR ERROR CODES ON DISPLAY. DISPLAY ONLY SAID SHIFT TO PARK AS IT WAS ROLLING TO A STOP, AND ONCE I SHIFTED TO PARK, THE EMERGENCY BRAKE AUTOMATICALLY ENGAGED ITSELF. I DISENGAGED THE PARKING BRAKE AND PUSHED TO START AND THE VEHICLE IMMEDIATELY CRANKED BACK UP, AND DROVE WITHOUT PROBLEM AND STILL NO ERROR CODE. I HAVE WILL BE TAKING THE VEHICLE TO A DEALER TODAY TO HAVE IT LOOKED AT, BUT THIS IS BEYOND DANGEROUS AND COULD HAVE BEEN A SERIOUS ACCIDENT IF IT WOULD HAVE BEEN A BUSY HIGHWAY I WAS PULLING ONTO.

Electrical System
Filed Apr 26, 20211,000 milesFL

VEHICLE TURNED OFF AND HAD TO BE RESTARTED AS I WAS SWITCHING FROM BREAK TO GAS AFTER STOPPING AT A STOP SIGN. I HAD TO RESTART THE VEHICLE IN THE MIDDLE OF THE INTERSECTION. RADIO AND ALL INSTRUMENT LIGHTS REMAINED ON. NO ERROR LIGHTS CAME ON. THIS HAS HAPPENED ON 4 SEPARATE DAYS , WEEKS APART AT DIFFERENT LOCATIONS AND UNDER DIFFERENT WEATHER CONDITIONS.

Service Brakes
Filed Apr 22, 20214,700 milesFL

DRIVING AT 35 MPH THE ENGINE JUST DIED AND THE TRUCK ENGAGE THE AUTO SHIFT PARKING CREATING A DANGEROUS CONDITION. SECOND TIME IN ABOUT 3 DAYS. THIS IS DRIVING ME NUTS.

Power Train
Filed Apr 19, 20212,850 milesGA

TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED AND SHIFTED TO PARK INADVERTENTLY. THE CONTACT RESTARTED THE VEHICLE HOWEVER, THE VEHICLE WOULD NOT MOVE BECAUSE THE AUTOMATIC EMERGENCY BRAKING HAD ENGAGED INADVERTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS 2,850. Consumer stated battery was replaced.

Structure › Body
Filed Apr 14, 2021150 milesFL

THIS MODEL IS EQUIPPED WITH AUTOMATIC SIDE STEPS. THE STEPS DEPLOY WHEN THEY WANT AND MOST OF THE TIME THEY DO NOT DEPLOY. THEY ALSO WHEN DEPLOYED AND AFTER EXITING THE VEHICLE AND LOCKING IT SOMETIMES WILL NOT STOW BACK UNDER THE VEHICLE. THEY ALSO WILL REMAIN DEPLOYED WHEN YOU ENTER THE VEHICLE AND WILL STOW WHEN YOU REACH THE SAFETY SPEED OF APPROXIMATELY 5MPH BEFORE STOWING. I NOTICED THIS PROBLEM WITHIN A WEEK OF PURCHASING THE VEHICLE AND AS OF THIS DATE (4/13/21) HAVE HAD THE VEHICLE AT THE DEALERSHIP (HILL KELLY RAM, PENSACOLA, FL) SIX TIMES TO REPAIR THE PROBLEM. I HAVE VIDEOED THE PROBLEM AND THEY HAVE BEEN ABLE TO REPRODUCE THE PROBLEM. THEY HAVE REPLACED DOOR LATCHES, DOOR MODULES AND CONTROLLERS WITH NO FIX FOUND YET. THEY HAVE SCHEDULED AN APPOINTMENT WITH THE DISTRICT ENGINEER TO TRY AND TROUBLESHOOT THE PROBLEM. I HAVE BEEN TOLD THAT THEY HAVE A KNOWN PROBLEM WITH THE AUTOMATIC STEPS. THE ONLY TEMPORARY FIX WE HAVE FOUND IS IF THE STEPS DO NOT DEPLOY TO CLOSE THE DOOR AND THEN IMMEDIATELY OPEN IT, THEN THE STEPS WILL DEPLOY. THIS PROBLEM IS AFFECTING BOTH THE DRIVER AND PASSENGER SIDE. IT DOESN'T MATTER IF IT IS THE FRONT OR REAR DOOR THAT IS OPENED. IT WILL ALSO GIVE A WARNING OF THE SIDE STEPS OBSTRUCTED ON THE DRIVERS DASH DISPLAY.

Steering
Filed Apr 14, 20216,607 milesMA

DRIVING DOWN THE HIGHWAY AND STEERING JUST GOT REAL STIFF THEN WARNING LIGHT CAME SAYING I LOST POWER STEERING AND IT NEEDS SERVICE.I ONLY HAVE 6600 MILES ON IT AND I COULD OF GOT IN AN ACCIDENT.

Engine
Filed Apr 14, 20214,500 milesFL

I HAVE HAD 2 SAFETY ISSUES WITH MY 2021 RAM 1500 LARAMIE WITH APPROX. 4,500 MILES ON IT. 1ST , AND MOST IMPORTANT, I HAVE HAD THE ENGINE STALL WHEN ACCELERATING FROM A STOP ONTO A ROADWAY. IT HAS OCCURRED BETWEEN 5-25 MPH APPROX WHILE PULLING FROM A STOP, OR SLOW ROLL, INTO TRAFFIC. THE SECOND OCCURRENCE WAS ON 4/13/2021, UNSURE OF THE FIRST DATE. THE VEHICLES ENGINE COMPLETELY SHUTS DOWN, I RECEIVE A MESSAGE TO APPLY MY FOOT TO THE BREAK, SHIFT TO PARK, AND THAT THE EMERGENCY BREAK IS AUTO APPLIED ONCE AT A FULL STOP. THANKFULLY I MAINTAIN ELECTRICAL POWER SO I CAN STEER TO THE SIDE OF THE ROAD BUT THE ENGINE IS COMPLETELY WITHOUT POWER AND BOTH TIMES I HAVE HAD TRAFFIC APPROACHING FROM BEHIND ME. THE 2ND ISSUE, WHICH IS MINOR COMPARED TO A STALLING ENGINE, IS THAT THE BACKUP CAMERA PERIODICALLY STOPS WORKING. IT EITHER GOES COMPLETELY BLACK (ALTHOUGH THE MAGNIFYING GLASS REMAINS ON THE SCREEN) OR IT GETS A VERY POOR QUALITY IMAGE WITH LOTS OF COLORED LINES THROUGH THE PICTURE. THIS MAKES IT MUCH HARDER TO MANEUVER A BIG TRUCK WHEN YOU HAVE NO VIEW BEHIND YOU FROM THE CAMERA. AGAIN MINOR RELATIVE TO THE STALLING , WHICH IS MY MAJOR CONCERN, BUT AFTER I TOOK MY TRUCK IN FOR THE CAMERA ISSUE THERE IS CURRENTLY NO FIX AND THEY ARE AWAITING A SOFTWARE UPDATE. IT IS NOW BACK TO THE DEALER FOR A SECOND TIME IN 4,500 MILES MOST IMPORTANTLY TO ADDRESS THE STALLING AND WAS BROUGHT IN IMMEDIATELY AFTER IT OCCURRED. I HAVE ALSO SINCE HAD A CLICKING NOISE START IN THE STEERING COLUMN. I

Electrical System
Filed Apr 14, 2021150 milesFL

ON TWO SEPARATE OCCASIONS WHILE WITHIN 5 MINUTES OF STARTING THE TRUCK WHILE MOVING FORWARD ON A CITY STREET BOTH TIMES IT INITIATED ON A TURN THE TRUCK TURNS OFF AND TELLS YOU PUT THE VEHICLE IN PARK TO RESTART. THE EMERGENCY BRAKE IS ALSO ILLUMINATED. THE TRUCK HAS LESS THEN 200 MILES ON IT.

Engine
Filed Apr 7, 20216 milesCA

PURCHASED TRUCK ON 3/4/2021.WITH 21 MILES ON THE ODOMETER. ON 3/11/2021 WAS DRIVING ON THE FREEWAY DOING 65MPH. IN THE CENTER OF A 3 LANE HIGHWAY WHEN THE ENGINE SHUT OFF WITHOUT WARNING AND A DASH SIGNALED A WARNING "SERVICE ELECTRONIC THROTTLE CONTROL" APPEARED ON THE DASH, I MADE IT OFF THE FREEWAY WITHOUT INCIDENT AND WAS EVENTUALLY ABLE TO RESTART THE TRUCK AND TOOK IT BACK TO THE DEALER WHO AS OF TODAY 4/06/2021 NOT FOUND THE ISSUE THAT CAUSED THE ENGINE TO SHUT DOWN, AND HAS NOT DUPLICATED THE ISSUE AFTER DRIVING IT MORE THAN 700 MILES. THEY WERE INSTRUCTED TO REPLACE PARTS WITHOUT PROPERLY DIAGNOSING THE PROBLEM BY THE TECHNICAL ADVISOR FOR CHRYSLER STAR DIVISION WHO HAS BEEN ADVISING THE DEALERSHIP MASTER SERVICE TECHNICIAN ON WHAT TO INSPECT AND TEST WITHOUT ANY ABILITY TO DUPLICATE THE PROBLEM. ADDITIONAL INFORMATION WAS RECORDED ON THE TRUCK TO TRY AND IDENTIFY ANY POSSIBLE CAUSE OF FAILURE WITHOUT SUCCESS. DEALERSHIP SERVICE DEPARTMENT HAS KEPT RECORDS AND FAULT CODES, AND I HAVE EVERY REASON TO BELIEVE THIS ISSUE IS NOT RESOLVED AND THAT IT WILL HAPPEN AGAIN, WITHOUT WARNING, AND POSSIBLY AT THE RISK OF ENDANGERING THE LIVES OF ALL VEHICLE OCCUPANTS AS WELL AS OTHERS OUTSIDE OF THE VEHICLE. I HAVE DOCUMENTATION BUT THE FILES ARE UNABLE TO BE UPLOADED DUE TO THEIR FILE SIZE. COPIES CAN BE MADE AVAILABLE UPON REQUEST.

Electrical System
Filed Apr 5, 2021500 milesMD

I PURCHASED MY 2021 RAM 1500 LIMITED NIGHT EDITION ON MARCH 11, 2021. IT WAS NEW. WITHIN 3 WEEKS AND LESS THAN 1,000 MILES OF DRIVING THE VEHICLE STALLED TWICE WHILE IN THE MIDDLE OF AN INTERSECTION. THE FUEL TANK WAS FULL AND THE ENGINE WAS WARM EACH TIME. THE FIRST TIME AROUND MARCH 17 I WAS ALONE IN THE CAR. I STOPPED AT A STOP SIGN AND THEN DEPRESSED THE GAS PEDAL AND AS I TURNED TO THE RIGHT THE CAR STALLED. NO ERROR MESSAGE CAME UP. I STOPPED THE CAR. TURNED THE GEAR SHIFT KNOB TO P AND PRESSED THE START/STOP BUTTON TWICE AND THE TRUCK STARTED BACK UP. 10 DAYS LATER WITH MY FAMILY IN THE CAR THE SAME THING HAPPENED. I WAS AT A STOP SIGN, THEN PRESSED ON THE GAS AND MADE A LEFT TURN THIS TIME AND THE CAR STALLED. AGAIN, FORTUNATELY NO ONE WAS COMING BECAUSE MY FAMILY AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED BECAUSE WE WERE IN THE MIDDLE OF THE ROAD AND SOMEONE COULD HAVE T-BONED US. THE CAR HAS BEEN WITH THE DEALER FOR A WEEK AND THEY TELL ME THEY HAVE NOT BEEN ABLE TO DISCOVER ANYTHING. THERE WERE NO ERROR MESSAGES AND THEY HAVE NOT REPRODUCED THE PROBLEM. I AM WRITING TO PUT THIS ON THE RECORD IN CASE ANYTHING HAPPENS TO US.

Steering
Filed Feb 22, 202172 milesCA

AFTER 72 MILES ON A NEW TRUCK. POWER STEERING WENT OUT, WHILE DRIVING AND NEVER WORKED AGAIN. DEALER SAID ELECTRIC POWER STEERING MODULE SHORTED OUT. WHOLE RACK & PINION WILL HAVE TO BE REPLACED BUT NOT AVAILABLE.

Electrical System › Adas › Hill Descent Assist › Software
Filed Feb 4, 2021500 milesCA

TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS DRIVING DOWN AN INCLINE, THE BRAKES ENGAGED WITHOUT WARNING AND AN ABNORMAL SOUND WAS HEARD COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO STONERIDGE CHRYSLER JEEP DODGE (2700 STONERIDGE DR, PLEASANTON, CA 94588, (925) 587-9161) WHERE IT WAS TEST DRIVEN HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND TEST DRIVEN IN FRONT OF THE TECHNICIAN AND THE FAILURE OCCURRED. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE OPERATED AS INTENDED AND SHE SHOULD CONTACT FCA FOR ASSISTANCE. THE CONTACT WAS INFORMED THAT THE FEATURE COULD BE DISENGAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500. ## VIN FAILED ## 2021RAM1500 ##

Fuel/Propulsion System
Filed Feb 2, 2021KS

ESTIMATED FUEL ECONOMY ON STICKER STATES 17/21 RESPECTIVELY CITY/HIGHWAY. AFTER 2700 MILES, I CONSISTENTLY, AND ALWAYS HAVE GOTTEN 13MPG CITY AND ON HIGHWAY, ROAD TRIP, 14.5MPG.

Visibility/Wiper
Filed Feb 1, 202164 milesVA

WITHIN A WEEK OF BUYING THIS VEHICLE I NOTICED THE AUTO TINT MIRRORS, REAR VIEW AND DRIVER'S SIDE, BOTH DIM WHEN IT IS NOT BRIGHT OUTSIDE. CLOUDY DAYS OR NIGHT THEY WILL DIM WITH VERY LITTLE ADDED LIGHT. OUTSIDE HOUSE LIGHTS AND PARKING LOT LIGHTS WILL CAUSE IT TO DIM. IF I OPEN MY DOORS WHILE THE TRUCK IS RUNNING, REGARDS IF HEADLIGHTS ARE ON THE DOME LIGHT WILL DIM THE MIRRORS, IF SITTING AT NIGHT WHILE ON THE PHONE, IT WILL DIM THE MIRRORS. THE REAR VIEW MIRROR WILL BRIGHTEN INSTANTLY, HOWEVER THE DRIVER'S SIDE MIRROR WILL STAY VERY DARK FOR 1-2 MINUTES, MAKING IT IMPOSSIBLE TO SEE ANYTHING BEHIND YOU. THE VEHICLE HAS BEEN TO THE DEALERSHIP 7 TIMES FOR THIS ISSUE AND FOR A BACKUP CAMERA ISSUE IN THE LAST 3 MONTHS. THE DEALER SAID ENGINEERS FOR CHRYSLER ARE SAYING THAT THIS IS NORMAL AND DESIGNED TO WORK THIS WAY. I'M NOT SURE HOW REMOVING THE ABILITY TO SEE BEHIND YOU IS REGARDED AS SAFE.

Electrical System
Filed Dec 16, 2020500 milesOH

I PARKED MY TRUCK, SHUT OFF THE ENGINE, AND EXITED AND WENT INSIDE. I WAS WALKING MY DOG SEVERAL MINUTES LATER AND SEEMED TO NOTICE MY TRUCK MOVING BACKWARDS. I SAW THE FRESH TRACKS IN THE SNOW IN FRONT OF MY TRUCK AND REALIZED THAT IT WAS ROLLING BACKWARD ON MY DRIVEWAY. I GOT IN, PRESSED THE BRAKES TO STOP THE ROLLING AND TRIED CYCLING THE POWER. MY KEYS WERE INSIDE SO I RUSHED IN TO GET THEM AND THEN BACK TO THE TRUCK. IT STARTED WITHOUT CHANGING THE SHIFT SELECTOR KNOB, SO IT HAD DEFINITELY BEEN REQUESTED TO ENGAGE PARK.

Exterior Lighting
Filed Nov 18, 202026,000 milesOK

TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT THE BACKUP CAMERA ONLY SHOWED A RED BLUR WHILE IN REVERSE. THE CONTACT STATED THAT THE FAILURE WAS ONLY EXPERIENCED AT NIGHT. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE LED LIGHT IN THE REAR OF THE VEHICLE WAS TOO DIM TO ASSIST WITH PROVIDING A CLEAR VISUAL OF THE REAR OF THE VEHICLE THROUGH THE CAMERA FOR REARVIEW PURPOSES. BREEDEN DODGE CHRYSLER JEEP RAM (5900 HIGHWAY 71 S, FORT SMITH, AR 72908; (479) 646-4731) WAS CONTACTED AND STATED THAT THE VEHICLE NEEDED ADDITIONAL LED LIGHTS TO FIX THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BY THE MANAGER AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE 26,000.*LN*JB

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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