2020 Ram 1500 complaints

The driver's side windshield wiper is not working because the wiper arm attachment (at the spindle) is stripped. The motor spindle rotates but the wiper does not wipe the windshield. Visibility during rain, snow or other dirt or mud being splattered on windshield during driving. No dealer interaction yet, just noticed today while out driving. No inspection by 3rd party. No warning indicators, lamps or messages.

My 2020 Ram 1500 multifunction tailgate likely got stuck can’t open

A warning “Service Electronic Stability Control” is on and off when I’m driving. Brought it to local Ram Dealer but they said they can do anything about it.

My 2020 Ram 1500 exhaust manifold leak often causes a loud ticking noise, especially on startup, due to broken bolts or a cracked manifold.

The contact owns a 2020 Ram 1500. The contact stated that while the vehicle was parked or while driving, the contact smelled an abnormal exhaust odor, and there was a rattling sound coming from the exhaust manifolds. A dealer was not contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. The approximate failure mileage was 56,900.

This is a 2020 Ram 1500 3.6L Big Horn. Blinker is constantly on for right turn when blinker arm is in neutral position. The only way to turn it off is to put the blinker arm down as if you are signaling a left turn. As such, I have no left turn signal. This could be dangerous for changing lanes especially on the highway. I have not brought this to a dealer yet and no one has looked at it yet except me. There was/is no warning signal. I have seen recall A2B/NHTSA 24E-082 which identifies two part numbers and also states that similar parts (SCCM) may be affected. I think I have a defective SCCM but there is no recall on my vehicle.

The alternator failed on my vehicle leaving the vehicle without any power in the middle of the interstate roadway having to manually pushed to the side of a very busy highway then towed to a repair shop afterwards. Simply put, my truck just killed in the middle of a interstate very shortly after having a low battery light come on. Speaking with the repair people at the Ram dealership there is no way to repair the alternator and they currently have over 5,000 of these on backorder from them going out in other vehicles with the same alternator. Warning lamps came on the dashboard but only about 30 minutes before the vehicle lost power and was unable to move.

Smoke leaks into cabin when heat is on. Possibly coolant/heating core. I saw many complaints for the same issue on the internet and figured i would make an official complaint

While I was driving my vehicle, the power steering warning came on and moments later the steering wheel locked - I could not steer my vehicle. I stopped the vehicle and it started firing all sorts of warnings. It was like all systems went haywire. Service shifter, service power steering, service electronic stability control, acc/fcw unavailable, service required, service airbag system, collision control, check engine, anti-lock breaks. The windshield wipers started without being tuned on, the engine revved up an got very loud like an airplane engine. I turned off the vehicle. When the tow truck arrived, the truck would not start so he walked away to grab the pulley and the truck started on it's own. My biggest concern is that I lost the ability to steer while I was in motion. I was informed of a VB8 recall for power steering but told my vehicle didn't qualify. This is a serious concern! It is currently with the dealership.

Entered vehicle and notice strong smell of gasoline, driving my young kids to daycare and preschool they complained of the smell and we had to lower windows. Upon dropping them off, went to mechanic who confirmed it was a fuel system issue, fixed a valve. Following few days the truck has issues starting and is stalling and jerking at lights. I return to the mechanic who advises it is the same issue and relates to the fuel pump system failing and they have ordered the part that is on a 45 day backlog. Problem persists and make my trucks unsafe to drive and I am unable to drive it. I have spoken with RAM who advised my truck model is not included in the recall AND is freshly out of warranty. This is extremely frustrating I have to spend thousands to replace this and am unable to drive my truck for approximately 2 months IF the part arrives on time.

The vehicle had 2 leaks; 1 at the rear cabin window and 1 at the rear brake light. Both of these areas are part of a TSB/class action lawsuit. Water was getting in and caused the module to go bad. The module not working in turn caused the battery to die and because of all the failed attempts and overloading the starter, the starter ended up going out after they started fixing the module.

The low beam headlights and high beam headlights do not function properly. I thought that when one of the low beam lights went out that I needed a new bulb. Before I got to changing the bulb out, the other one went out while driving at night. I tried to make it home with my high beams on, but only one was working at the time. While driving, one of the low beams that I thought needed a bulb came back on. It seems as though all four headlights have a short somewhere and the lights work at random or not at all.

After hearing a grinding noise coming from the engine, I took the vehicle (2020 RAM 1500 w/5.7L eTorque) to the dealer. It's been waiting for a replacement MGU (Motor Generator Unit) for over 3 weeks but I'm told it might take months to get a replacement part. Fortunately, I discovered this before having a breakdown on a busy highway or up in the mountains. Had that occured, I most certainly would have lost the ability to steer the truck and braking would have been diminished. I'm hoping this manufacturing defect is elevated to safety recall status in the hope of preventing future loss of life.

I opened my passenger side front door. The running board deployed. When the running board contacted my shin it automatically retracted. However, my dog got his paw caught between the running board and the truck frame. The running board did not sense the obstruction. I had to hold my dog down to close the door and open it again to deploy the running board. My dog bit me in the process because he was scared.

Bolts in the 2nd flange on the exhaust before the muffler break due to manufacture issue. Causes an exhaust leak and an issue with the vehicle power.

The e-Torque motor generator unit is failing, rendering the truck unsafe to drive. Catastrophic failure of this unit while in operation would likely cause loss of control. Signs of failure primarily have been increasing noise in the unit common to bearing failure. The component was inspected by an independent service center and confirmed to need immediate replacement. The part is currently unavailable from any source, and the manufacturer reports a back order with no known date of availability.

My truck was taken to the ram dealership in Conway, AR and they told me it needed an ABS Module and it was ordered and that was in January of 2025 so it has now been almost a year that the part (ABS Module) has been on back order and there is still no ETA. That is a serious issue and my truck that I have still been paying on is not fit to drive safely and hasn’t been since. Something needs to be done about that and time is very much of the essence!

UNKNOWN

My electronic tailgate latches failed while I was driving down the road, I was towing a trailer, the tailgate got pinned between the tongue of the trailer and the jack, below I will provide pictures of both my damaged tailgate and trailer, i know there was a recall on this problem, that problem has already been addressed prior to this incident by the dealer, I believe this is a very unsafe problem to have as it can cause harm to others on the road.

In 2022, I had the dealer replace the driver's visor because it broke and was hanging down by its electrical connection. It was obstructing the drivers forward view. This repair was covered under the bumper to bumper warrantee. In 2025, the visor broke again exactly as before however, this time the repair will not be covered as a defect. Online, there are a lot of people who are having the exact same issue with their visors. I believe that this issue is a major safety issue because it distracts and blocks the drivers view and should become a recall issue

The etorque generator stopped working, I can’t find the part in any dealership since it’s back ordered with no release date on more than 10,000 parts according to all the dealerships

Please see attachment:

Having problems when fueling up my 2020 Ram Limited. When trying to refuel truck at the gas pump it continuously shut off. Not sure if it's a filter problem or what

I leased this vehicle, brand new. I bought out the lease just over a year ago. The truck has under 113,000 miles. I drove the vehicle to New York for a trip. The motor started, knocking, ticking real bad so I pulled into the shop (Monroe) they looked at the engine and said it's blown. They was no waring/check engine light never came on. Gauges were fine (digital). It cost me 16 grand to put a new motor in and dodge will not cover it. The mechanic also stated, he sees these engine blown (V6) all the time in my RAM and in the Durango's.

ABS module needs replaced. It was recalled in all trucks except for this year model. It is currently on back order and I have been waiting for the part for almost a year! All emergency lights in the dash are on all the time and now when I am driving, the accelerator goes completely dead. It happens randomly and has happened multiple times now. The dealership has accessed this and stated that the ABS module will fix the problem. This is very dangerous and needs to be looked into. Why can’t they fix my truck?

The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The contact previously received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and had the vehicle repaired for a high-pressure fuel pump failure. The vehicle was towed to the dealer, where it was diagnosed that the high-pressure fuel pump had failed again and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 104,000.

The mgu/generator went out and left me stranded due to battery failure. I had no steering or power brakes. Everything electrical failed. Have been waiting for new mgu for 2 months.

I took my 2020 Ram 1500 EcoDiese to a Chrysler-Dodge-Ram dealership on 9/23/25 for the High Pressure Fuel Pump (HPFP) safety recall. I was told a part had to be ordered to complete the recall and gave me a rental vehicle. After a few days I contacted the dealership about my repair. They said the wrong part was ordered and the new one was in route. After about a week, I called the dealership again and I was told "the truck won't start and they were working with Stellantis to figure out why." Several more days passed, I called again, they stated that after the new pump was installed and the truck was started it "blew a rod," but they had fixed it, test drove it, and it would be ready for pick up the next day. I picked up the truck on 10/16/25 and drove less than 50 miles (first trip home from the dealership.) While traveling at highway speed on interstate 77 at night, the truck suddenly lost all engine power, a “throttle” warning message appeared, I noticed a strong odor of burnt oil, and I was only able to get from the left passing lane across to the right truck lane, only getting 2 tires on the shoulder (see pic). The truck would not start again, it just made a click-click-click sound. I jumped out of the truck as there was a truck in that lane coming toward me and ran into the woods to escape. I and the truck were nearly struck by traffic.This was a life-threatening situation. Luckily, a Courtesy Patrol saw me and blocked the lane with road flares. Eventually the truck was t

The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. In addition, the contact stated that there was an abnormal sound coming from the engine. The contact was unable to pull over to the side of the road. While the vehicle was still on the road, the contact shifted to park(P) and then back to drive(D), and the vehicle returned to normal functionality. However, the contact stated that the failure had occurred six times. The contact stated that on a separate occasion, while driving at an undisclosed speed, there was an abnormal sound coming from the engine. In addition, the contact stated that while driving at an undisclosed speed, the gear knob independently shifted gears. The contact stated that the gear knob was in drive(D) and then independently shifted to park(P). It was unknown if any warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Most recently, after reversing out of the driveway and then driving forward, the front passenger’s side mirror independently moved inwards. The failure obstructed the driver's visibility and prevented the driver from safely operating the vehicle. The contact pulled over to the side of the road and manually pulled the front passenger’s side mirror outward. The manufacturer was not made aware of the failure. The failur

Exhaust manifold bolt broken causing exhaust gasses to leak in engine bay. Due to location of exhaust leak, it pulls exhaust gases into cab.

The tensioner pulley seized up causing the serpentine belt to break and taking the MGU E Torque Alternator out. We have learned that there are no MGU parts available and we are one of 4000 waiting with no ETA available. You can’t buy a used one as they can not be reprogrammed to a different truck.

THE REARVIEW CAMERA ON THE VEHICLE DISPLAY A BLACK SCREEN IN PLACE OF THE REARVIEW IMAGE. THIS PROBLEM HAS BEEN FIXED BY THE DEALER MULTIPLE TIMES AND AFTER A WHILE THE REARVIEW CAMERA DISPLAY A BLACK SCREEN AGAIN. THIS IS AN ISSUE WHEN BACK PARKING OR JUST GETTING OUT FROM PARKING SPOT. ITS HARD TO SEE WHAT ITS BEHIND, SPECIALLY CHILDREN WALKING BEHIND IT. PLEASE I ASK TO LOOK INTO THIS ISSUE FURTHER SINCE I CONSIDER IT CAN PREVENT ANY FUTURE ACCIDENTS.

The contact owns a 2020 Ram 1500. The contact stated while driving at 20 MPH, the message "Alternator Fault Detected" was displayed. The vehicle lost motive power and came to a complete stop in the middle of the roadway, where the vehicle was unable to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 40,000.

There is an issue with the turn signal and apparently all models 2021-beyond have this recall. The right turn signal will not turn on at all, and the left is always on when in neutral. This issue has come and gone but it’s been the case for the last few weeks again.

I purchased a brand new 2020 Ram 1500 with 5.7-liter hemi ETORQUE engine in 2020. The vehicle had been making a squealing noise since before 40k miles. Dealership was unable to identify issue on numerous occasions. On 4/8/2024, with vehicle mileage at 74k miles, the noise worsened to a point where the vehicle was not drivable. They identified the "Alternator" (MGU) to the etorque needed to be replaced. The part was on back order and did not arrive until 6/24/2025. At which the dealership replaced the part and expedited the return of the vehicle without proper assurance that the replaced part, fixed the vehicles problem. Less than 375 miles later, a system battery saver came up on the dash. Turning off all electronics in the vehicle including but not limited to A/C and radio. Temps were more than 100 at this time. Within less than 550 miles, the vehicle lost all power and shut off while in the middle of an interstate. I lost my power steering and luckily was able to move onto a narrow shoulder but was left in a very dangerous situation with my family on the side of a high-speed interstate, awaiting a tow truck for hours, without rear end protection. There were a lot of close calls and no urgency from RamCare Stellantis. I was told that the vehicle can only be seen by a certified ram technician. The only certified Ram Dealership that was willing to help was more than 30 minutes away, where the vehicle still sits today. Now the vehicle has been at a dealership since that break d

Automatikgetriebe Schalthebel auf " P " verriegelt. Schalthebel kann man nicht aus der Parkposition lösen. Seit 16,08,2025 steht Auto in der Werkstatt.

My 2020 Ram 1500 etorque had a major breakdown. My husband was driving down the highway in a construction zone when he lost power steering, power brakes and then the vehicle totally shut down. He had to steer it to the side of the highway, barely making it. We had the vehicle towed to the dealership who ran diagnostics on it and told us the Mechanical Generator Unit (MGU) needed to be replaced. The major issue: the MGU could not be found anywhere in the US. They wasn't able to order / backorder from anywhere. They said it could take months or longer to get the part. We couldn't go indefinitely without our truck so the dealer recommended we trade it in. That was our only option so that was what we were forced to do. We did not want another vehicle!! Ours was paid off.

While driving on highway service power steering warning light came on and I lost power steering nearly resulting in a crash. Vehicle towed to dealership. Electronic power steering was faulty and had to be replaced along with the entire rack and pinion gear at a cost of nearly $4k

Turn signal does not shut off regardless of the position of the turn signal switch. Appears to be an issue with the SSCM. The malfunction makes safe turning/lane-changing impossible. It has been confirmed by the dealership but has not been inspected. There was no forewarning prior to the malfunction and no indication besides the malfunction itself.

The Emission Device 'Active Grill Shutters' have failed for a 2nd time, with a MIL on my perfectly maintained, once at 38K, then again on 9/10/25 @45K mile truck. A Google search leads to likely 100's of other Ram 1500 Owners reporting the same issue and resultant MIL. The prominent cause of the issue appears to be the Electrical Connector. Some reports indicate seriously melted wires, and I assume a fire risk if not corrected. The dealer says it's a $525 repair. Please help me and 100's of others with this serious issue. Also I noticed a Similar Recall Action on Nissan for Active Shutters.

The Engine Generator Kit - Mopar part# (68623194AB) failed which drained the battery and when I stopped at a red light it put me in park and I couldn’t get into gear to move the truck, a tractor trailer almost hit me while sitting in the roadway. If I order this part which is on back order for over a month I will be the 4,601 person this has happened to. I feel this is a recall safety concern. Thank you.

I have had to replace the Driver's Side sun visor on my truck twice due to failure of the bracket holding the visor in place. The most recent time this happened was this month (August 2025). While I was entering the freeway in heavy traffic the visor fell down and was flopping in my face while I was traveling at approximately 70mph. I had the sun in my face, traffic beside me and had to use my left hand to catch the visor while avoiding a collision with a truck. The problem does not seem to be isolated to the Ram line of vehicles as we had the same problem with visor failure on my wife's 2023 Jeep Wagoner (vin [XXX] ). The bracket that holds the visor in place has a "push in tab/fitting" made of inferior material that is only about 1/8" thick and needs to be redesigned. I have attached photos of the failed part. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On June 26, 2025 there was heavy thunderstorms throughout our area. I was driving to my office to pick up an item and all of a sudden my dashboard lit up with numerous error messages. I turned the truck off and could not get it to start again. I had to have it towed to the dealership and they cleaned some electrical connectors and returned it to me. My wife picked it up and on the drive home the windshield wipers went off and she also had numerous error messages on the dashboard so we returned it to the dealership. They replaced some modules as they found rust and returned the truck to me. When I went to the dealership to pick it up the truck would not start. They then said there was some corrosion in the star connectors and some moisture behind the radio. They replaced parts and returned it back to me. Since then I have had the truck back and had three more electrical issues with the vehicle. The service technician does not know what the error is and is having trouble pinpointing the problem. Its an electrical issue that they can't figure out. Tomorrow I am returning my truck for the sixth time for the same issue. I do not trust the truck to drive around and have not been able to use it for over 60 days.

2020 RAM 1500 with a bad MGU (Motor-Generator Unit). Dealer says they have 2 trucks already waiting on the same part since January. There is a massive backlog and Chrysler is not offering anything on when this will be available. It's on an "engineering hold". It will eventually fail in these trucks and render them inoperable. Waiting 8-9 months for a part should never be an option in any scenario. This is also covered under the Federal Emissions Warranty.

Generator/altenator. MGU system. Vehicle was hard to crank at store. After it cranked it seemed fine until I went to pull into traffic. Then it completely died In the middle of the road where I was nearly t boned by a garbage truck. All power was gone. No lights, no radio not a thing worked. After 10 minutes waiting in my wife, it cranked. I was driving home and it started smelling something burning like rubber in the cab. Apparently it was the battery in the back seat over heating. It never crunk again and is now in the shop after being towed. MGU failure and burnt batteries. On back order for months is what I am hearing.

RAM has a bad design on MGU's, new ones and old ones are failing, whining, causing engine spudder and no movement at times. Can't purchase one because RAM has them on "Engineering HOLD". Therefore they no they have an issue, not offer a replacement. I have been advised if they become available I'm looking at $2,000 for an alternator. That is insane.

While refueling my 2020 Ram 1500 Laramie with the large (33 gal) fuel tank, the fuel pump "vacuum-assisted automatic shutoff" or "nozzle shutoff mechanism" is triggered dozens of times prior to the tank actually reaching a full level. I have been experiencing this issue consistently for the past year and it has occurred, to the same degree, at each of the fill-ups conducted at a variety of gas stations during this time. I've had an independent service center diagnose the issue and they recommended I take it to a dealer for service and also report the issue because this has been a common issue they have seen. Other Ram 1500 owners on internet forums also report having had this issue. The safety issue is that gas may become trapped in a fuel system component where it shouldn't be collecting which exposes vehicle occupants to an increased risk of fire in the event of an accident. Furthermore, this condition makes it nearly impossible to know when the fuel tank is full because the shutoff mechanism is triggered many times prior to full. This results in over-filling the tank and possibly having fuel remain in the filler neck, which also unnecessarily increases the risk to vehicle occupants to fire or explosion if involved in an accident. Vehicle owner manuals and gas station pump warning stickers typically warn operators of the dangers of over-filling or "topping off" fuel tanks specifically for this reason. With the system not operating correctly, the risk of overfilling is sever

The contact's mother owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the vehicle, and the on/off switch and battery low level warning lights were illuminated. The contact drove the vehicle to a nearby parking lot. The contact stated the engine seized while driving at 5 MPH. The contact stated that the failure was due to a failed motor generator unit. The vehicle was towed to the dealer, where it was diagnosed with a failed motor generator unit. The contact was informed that the motor generator unit needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failur,e and a case was filed. The failure mileage was approximately 95,000.

Failure of the Motor Generator Unit (MGU). This part is available for inspection and review. The failure of this component can result in complete immobilization of the vehicle which poses a significant safety risk for users and pedestrians alike. The problem has been a wide-spread issue for the Ram 1500 series. This issue was acknowledged by Ram and Stelantis. Ram has reviewed my MGU and confirmed that the component is faulty. The only warning was a whining noise and then the vehicle became completely incapacitated.

On multiple occasions while making a slow turn. My vehicle would shut off put itself in park and set the emergency brake. My truck does have the etorque and I see this is a known issue with etorques. I it happened a few times and I thought it was just a fluke but after my last incident I did some research and found out it is an issue.