Page 13 of 13 · complaints 601–641 of 641

2020 Ram 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2020 record →

Service Brakes
Filed Oct 22, 202010,104 milesSC

BRAKE PEDAL TRAVELS EXCESSIVELY ON FIRST APPLICATION OF BRAKES WITH OVERALL POOR BRAKING PERFORMANCE. A RAPID SECOND OR THIRD BRAKE APPLICATION BRINGS BRAKE PEDAL UP TO NORMAL LEVEL, 1-2 INCHES HIGHER THAN INITIAL APPLICATION RESULTING IN NORMAL BRAKING PERFORMANCE. THE ISSUE FEELS LIKE OLD STYLE REAR DRUM BRAKES THAT NEED TO BE ADJUSTED BUT THIS TRUCK HAS MODERN 4-WHEEL DISC BRAKES. THE PEDAL HEIGHT TO FIRM SOLID PEDAL CAN BE EXPERIENCED PARKED OR IN MOTION. THE REDUCED BRAKING PERFORMANCE IS A HIGH RISK TO SAFELY DRIVING THE VEHICLE.

Seat Belts
Filed Oct 20, 202025,745 milesGA

VEHICLE WAS DROPPED OF AT THE DEALERSHIP FOR REPLACEMENT OF THE REAR WINDSHIELD. DEALERSHIP USED 3RD PARTY FOR WINDSHIELD REPLACEMENT. UPON GETTING THE VEHICLE BACK, IT WAS LATER FOUND THAT THE REAR DRIVER SIDE SEATBELT WAS NOT RE-ATTACHED TO BOLT AND THE MIDDLE SEATBELT WAS IMPROPERLY ATTACHED. MY DAUGHTER WAS IN THE REAR SEAT ON THE DRIVERS SIDE WHILE THE VEHICLE WAS IN MOTION AND THE SEAT BELT JUST RETRACTED PULLING THE CONNECTIONS WITH IT WHILE DRIVING ON CITY STREETS

Visibility/Wiper
Filed Oct 12, 2020700 milesNC

THE A/C WILL ALWAYS BLOW COLD AIR ON THE WINDSHIELD REGARDLESS OF MODE. THIS CAUSES THE WINDSHIELD TO FOG ON THE EXTERIOR SIDE LEADING TO POOR VISIBILITY.

Service BrakesCrash
Filed Sep 27, 20208,200 milesMI

TURNED INTO DRIVEWAY TO PARK TRUCK AND BRAKES DID NOT WORK THE VEHICLE WOULD NOT STOP IT HIT MY GARAGE AND THE ONLY WAY TO GET IT TO STOP IS WHEN I THREW IT INTO REVERSE SO IT WOULDN'T KEEP GOING. THE AUTOMATIC BRAKES THAT KICK IN WHEN TOO CLOSE TO SOMETHING ALSO DID NOT WORK OR KICK IN.

Engine
Filed Sep 21, 20208,000 milesFL

TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THE VEHICLE FAILED TO START INTERMITTENTLY. THE CONTACT STATED THAT SEVERAL DAYS LATER, THE VEHICLE STARTED AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO BAY CHRYSLER DODGE JEEP RAM (636 15TH ST, PANAMA CITY, FL 32401, (850) 785-1591) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

Service Brakes
Filed Sep 21, 20201,950 milesMI

WHILE BACKING UP AN INCLINED DRIVEWAY ONTO A BUSY ROAD THE REAR BRAKING ASSIST ACTIVATED WITHOUT CAUSE, SHUTTING OFF THE ENGINE, LEAVING ME EXPOSED TO ONCOMING TRAFFIC. WE WERE ABLE TO RESTART AND PULL BACK INTO THE DRIVEWAY SO THERE WAS NOT AN ACCIDENT BUT IT WAS A VERY DANGEROUS SITUATION.

Unknown or Other
Filed Sep 19, 2020554 milesNY

THE ISSUE OCCURS BOTH STATIONARY AND IN MOTION. THE 12" INFOTAINMENT SYSTEM DOES NOT PLAY ANY SOUND OR ALLOW THE VOLUME TO BE ADJUSTED. THE SIRIUSXM FEATURE SHOWS A PERPETUAL LOADING SCREEN BUT NEVER ACTUALLY LOADS THE APP OR PLAY MUSIC. THE ISSUE IS EXTREMELY DISTRACTING AND TEMPTS DRIVERS TO TRY AND FIDDLE WITH IT WHILE DRIVING WHICH CAN LEAD TO DISTRACTED DRIVING. THE ISSUE ALSO PREVENTS BLUETOOTH HANDS-FREE CALLING FROM BEING USED TEMPTING DRIVERS TO TEXT OR PERFORM A NON-HANDS FREE CALL WHILE DRIVING.

Power Train
Filed Sep 16, 20201,100 milesUT

FREQUENTLY, WHEN SLOWING OR COASTING SUCH AS WHEN MAKING A TURN OR COASTING PRIOR TO A STOP - WHEN IT IS NECESSARY TO RESUME ACCELERATION THEIR OCCURS A DELAY OF 2-3 SECONDS WHERE THE DRIVE TRAIN DOESN'T KNOW HOW TO RESPOND. WHEN IT FINALLY DOES IT GOES INTO GEAR ABRUPTLY FOLLOWED BY THE LATE RESPONSE TO REQUEST FOR POWER FROM THE PEDAL INPUT. IN PARTICULAR THIS PRESENTED A SAFETY ISSUE WHEN I WAS IN A CENTER TURN LANE GETTING READY FOR A LEFT TURN OFF A TWO LANE HWY. WHEN THERE WAS A SUFFICIENT GAP TO MAKE THE TURN THE DELAY CAUSED A FEW HEART PALPITATIONS WHEN THE VEHICLE WOULD NOT RESPOND. I WAS TOWING AN ATV TRAILER AT THE TIME AND WANTED TO SPEED MY ENTRY TO THE SIDE ROAD I WAS TURNING ONTO. THIS FAULT HAS OCCURRED MANY TIMES NOW AND IS PRETTY REGULAR. AS AN ENGINEER I BELIEVE THIS TO BE A SOFTWARE ISSUE. NO UPDATES ARE CURRENTLY AVAILABLE.

Electrical System
Filed Sep 1, 2020966 milesPA

VEHICLE HAS CONSISTENT THROTTLE INPUT RESPONSE LAG. WHEN APPLYING THROTTLE FROM A STANDSTILL THERE IS A 1 TO 1.5 SECOND LAG BEFORE THE ENGINE REVS. THE SAME LAG OCCURS WHEN BUT CAN LAST UP TO 3 SECONDS WHEN ATTEMPTING TO INCREASE ACCELERATION FROM ANY GIVEN ROLLING SPEED. THIS IS INCREDIBLY DANGEROUS AS IT MAKES THE SIMPLE AND FREQUENT CHALLENGE OF CROSSING AN INTERSECTION AND/OR OVERCOMING SLOWER TRAFFIC IMPOSSIBLY DIFFICULT TO ACCOMPLISH SAFELY AND WITHOUT DRAMA/STRESS. DELAYS IN RESPONSE CAUSE THE DRIVERS TO SECOND GUESS THEIR DECISIONS AND ACTIONS. THE RESULT WILL EITHER BE TO LIFT OFF OF THE THROTTLE (AT WHICH POINT THE VEHICLE MAY DECIDE TO ACCELERATE PARTIALLY) OR TO TAKE THEIR EYES OFF OF THE ROAD/TRAFFIC AND CHECK THE INSTRUMENT PANEL (AT WHICH POINT THE VEHICLE MAY THEN DECIDE TO ACCELERATE). IF THERE IS ONCOMING TRAFFIC, PEDESTRIANS OR OTHER OBSTACLES, THIS CAN RESULT IN A MAJOR ACCIDENT, INJURY AND/OR DEATH.

Unknown or Other
Filed Aug 31, 20205,000 milesAL

WINDSHIELD CRACKED. 12' CRACK DUE TO STONE FROM HIGHWAY. . RAM DEALERS CANNOT CALIBRATE SENSORS ON WINDSHIELD BECAUSE RAM HAS MADE SOFTWARE AND HARDWARE TOO EXPENSIVE FOR PURCHASE. RAMFIAT STILL HAS NOT RELEASED 2020 SOFTWRE UPDATE TO 3RD PARTY VENDORS. I CALLED RAM SUPPORT AND THEY ADVISED NO ASSISTANCE CAN BE OFFERED 'AT THIS TIME'. I HAVE A NEW TRUCK I CAN'T SAFELY DRIVE.

Electrical System
Filed Aug 31, 20207,230 milesMI

THE RIGHT TURNING SIGNAL INDICATOR WILL RANDOMLY OPERATE WITHOUT BEING MANIPULATED. THE SIGNAL CAN NOT BE TURNED OFF EASILY. SOMETIMES TURNING THE CONTROL TO THE LEFT SIGNAL POSITION WILL TURN OFF THE INDICATOR. SOMETIMES RANDOMLY MANIPULATING THE CONTROL THROUGH ITS MECHANICAL LIMITS WILL TURN OFF THE INDICATOR. THERE IS NO LOGIC OR OBVIOUS VEHICLE CONDITION THAT CAUSES THIS RANDOM OPERATION. I THINK IT'S AN ISSUE WITH INTERFERENCE WITH OTHER VEHICLE WIFI SYSTEMS IN CLOSE PROXIMITY INTERFERING WITH MY VEHICLE BUS CONTROL SYSTEMS. THIS IS A SPORADIC ISSUE AND ONLY HAPPENS WHILE THE VEHICLE IS IN MOTION ON THE ROAD IN TRAFFIC.

Electrical System
Filed Aug 18, 202040 milesPA

SOS DOES NOT WORK AND DEALERSHIP AND FCA STATE THIS IS NOT A SAFETY ISSUE. THE POINT OF THE SOS IS TO ALLERT AUTHORITIES OF AN ACCIDENT. ALSO I AM UNABLE TO USE THE APP AS INTENDED. DEALER STATED THEY ARE WAITING FOR A PATCH TO BE DEVELOPED IN ORDER FOR THIS TO WORK. NO TIME FRAME AND NOT MANY VEHICLES AFFECTED

Electrical System
Filed Aug 10, 2020850 milesID

TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, SHE SAW INDICATOR LIGHTS ON THE INSTRUMENT PANEL WHICH STATED THAT THE AUTO STOP AND START TORQUE SYSTEMS WERE UNAVAILABLE. THE ENGINE AND BATTERY WARNING LIGHTS WERE ILLUMINATED. THE ELECTRICAL SYSTEM FAILED AND TRUCK SHUT-OFF. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY. THE CONTACT HAD THE VEHICLE TOWED TO STONE'S CHRYSLER DODGE JEEP RAM (615 S YELLOWSTONE HWY, REXBURG, ID 83440 208-497-5121). THE CONTACT WAS INFORMED THAT THE PART OF THE MOTOR GENERATOR UNIT TO FIX THE VEHICLE WAS ON BACKORDER AND THERE WAS NO ETA ON WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS REVIEWING THE CASE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 850.

Unknown or Other
Filed Aug 6, 2020500 milesWA

I DROVE THE VEHICLE AND THE TAILGATE WAS NOT PROPERLY LATCHED. THE VEHICLE IS EQUIPPED WITH A TAILGATE AJAR WARNING LIGHT, BUT IT IS DISABLED BY THE MANUFACTURER. THE TAILGATE POPPED OPEN WHILE DRIVING AND ITEMS FELL FROM MY TRUCK BED ONTO THE ROAD CREATING A SIGNIFICANT SAFETY HAZARD FOR OTHER DRIVERS. BECAUSE THERE WARNING LIGHT IS PURPOSELY DISABLED, I WAS UNAWARE OF THE HAZARD UNTIL I STOPPED THE TRUCK AT MY DESTINATION. WHEN CONTACTING THE MANUFACTURER, I WAS TOLD THEY WOULD NOT FIX THE WARNING LIGHT. THIS FEATURE IS LISTED ON MY EQUIPMENT LIST FOR THE VEHICLE WHEN PURCHASED BUT PURPOSELY DISABLED BY RAM. IT CREATES A SIGNIFICANT HAZARD FOR DRIVERS BECAUSE UNKNOWING TO THE DRIVER OF THE TRUCK, THE TAILGATE CAN POP OPEN ALLOWING ITEMS TO FALL ON THE ROAD. WHATS WORSE, IS THAT THE MANUFACTURER EXPLAINED TO ME THAT THEY DISABLED THE WARNING BECAUSE THEY ALSO HAVE AN ISSUE WHERE THE WARNING LIGHT WOULD COME ON BECAUSE THE TAILGATE SHOWS AS UNLATCHED, EVEN THOUGH IT IS LATCHED CORRECTLY. I FIND IT DISTURBING THAT THE MANUFACTURER WOULD DISABLE A SAFETY FEATURE FOR CONVENIENCE.

Engine
Filed Aug 5, 20203,483 milesCA

ON SUNDAY, JULY 19, 2020, PARKED AND TURNED ON THE AC. START SMELLING SOMETHING BURNING AND WHITE SMOKE STARTED TO COME OUT OF FRONT AND CAB VENTS. IMMEDIATELY TURNED OFF AND LET TRUCK SIT FOR 30 MINUTES AND DROVE ABOUT TEN MILES AND THE WHITE SMOKE AND SMELL RETURNED. PULLED OVER ON THE FREEWAY TO CHECK UNDER THE HOOD FOR SMOKE. NO SMOKE WAS COMING FROM THE ENGINE COMPARTMENT. SO, WE CALLED DEALERSHIP TO SEE IF THIS WAS NORMAL FOR AN ECODIESEL TRUCK. THE SMELL AND SMOKE GAVE PASSENGERS INSIDE THE VEHICLE HEADACHES. WE WERE MADE AWARE THAT THIS WASN'T NORMAL AND NEEDED TO BRING THE TRUCK IN. THE SMOKED CONTINUED TO TRAVEL THROUGHOUT THE TRUCK VENTS EVEN AFTER IT WAS PARKED AT THE RESIDENT. JULY 20,2020 CONTACTED ROADSIDE SERVICES AND HAD THE TRUCK TOWED TO THE DEALERSHIP. THE DEALERSHIP DIAGNOSTIC WAS THE HEATER CORE CAUSED THESE PROBLEMS. PASSENGERS EXPERIENCED HEADACHE FROM THE SMOKE AND BURNING SMELL. THIS IS A SAFETY HAZARD ESPECIALLY FOR SOMEONE THAT IS UNABLE TO SMELL, ESPECIALLY IF ALL THE WINDOWS ARE UP. THE TRUCK HAS LESS THAN 3,500 MILES. THIS WAS A BRAND NEW 2020 VEHICLE AND IS STILL AT THE DEALERSHIP BEING REPAIRED.

Exterior Lighting
Filed Aug 2, 2020100 milesOK

THE DASH LIGHTING AT NIGHT, WHEN HEADLIGHTS COME ON CAUSING A REDUCED BRIGHTNESS TO THE DASH LIGHTS, THE REDUCED BRIGHTNESS MODE IS TOO DIM AT IT'S HIGHEST SETTING FOR NIGHT TIME MODE. WHILE IT IS POSSIBLE TO MOVE THE BRIGHTNESS DIAL TO DAYTIME MODE, BY MOVING THE DIAL PAST THE NIGHT TIME MODE, THAT IS TOO BRIGHT MAKING VIEWING FOWARD DIFFICULT. I FEEL THIS CREATES A HAZZARD FOR NIGHT TIME DRIVING IN THIS VEHCILE.

Air BagsCrash
Filed Jul 27, 2020513 milesPA

ACCIDENT HAPPEN 5/20/20. WAS APPROACHING A STOPPED VEHICLE WHEN THE BRAKES FAILED. KEPT TRYING TO APPLY BRAKES AND NOTHING HAPPEN. IMPACT AT APPROX 35 MPH. AFTER IMPACT THE TRUCK STARTED TO ROLL BACKWARDS AND HAD TO PUT IN PARK TO STOP THE TRUCK. TOW TRUCK DRIVE ALSO HAD ISSUES LOADING ON THE ROLL BACK, BRAKES WOULD NOT WORK. WE TOWED TO OUR BODY SHOP FOR REPAIRS. THEN WAS TAKEN TO FAULKNER DEALERSHIP FOR EDR TESTING. NOTHING MECHANICAL WAS EVER DONE WITH THE TRUCK AFTER THE BODY WORK WAS DONE. BOSCH RELEASED THE TRUCK TO THE DEALERSHIP. TRUCK HAS 513 MILES AND LITTLE OVER 200 OF THE MILES ARE WHAT WE DROVE IT. PURCHASED WITH MILES ON IT. FIAT / CHRYSLER DO NOT SEE AN ISSUE WITH THE TRUCK VIA THE REPORT. I HAVE SENT THE REPORT TO A SEPARATE PARTY THAT IS NOT HIRED BY FIAT AND THEY INDICATE TO RESEARCH PAGE 42 OF THE REPORT ON THE MASTER CYLINDER BRAKING SYSTEM. WE DO NOT SEE ANY INDICATION ON ANY CODES THAT WERE RECOVERED PERFORMED BY BOSCH. WE KNOW IN FACT THAT THERE WERE MULTIPLE BRAKE CODES AND FEEL THAT THE INFORMATION IN STILL IN THE "BLACK BOX". AIRBAGS NEVER DEPLOYED AT IMPACT OF 35 MPH FRONTAL IMPACT.*DT*DT*JB*JB

Steering
Filed Jul 23, 20203,500 milesPR

I HAVE OWNED A 2020, RAM 1500 LIMITED EDITION SINCE MARCH 2020. WHEN DRIVING THE STEERING STICKS IN THE 11:00 POSITION. IF I RELEASE HAND OFF WHEEL AND STEERING REMAINS IN POSITION. I HAVE TO PULL THE WHEEL BACK TO 12:00 POSITION. THIS PROBLEM STARTED OCCURRING ABOUT 2 MONTHS AGO AND HAS PROGRESSIVELY BEEN GETTING WORSE. I TRAVEL 1500 TO 2000 MILES A MONTH AND AFRAID I MAY OVER CORRECT ESPECIALLY IN HEAVY TRAFFIC. SPOKE WITH DEALERSHIP AND THEY SAID THIS WAS THE 1ST THEY HAVE HEARD OF THIS ISSUE. HAVE NOT FOUND A SOLUTION TO THE PROBLEM. I WILL BE TAKING THE TRUCK BACK TO DEALERSHIP SAT JULY 25, 2020.

Electrical System
Filed Jul 20, 2020530 milesOK

THE 2020 RAM 1500 EXPERIENCED WHILE DRIVING A "DATA BUS FAILURE". THIS FAILURE CAUSED THE VEHICLE TO LOOSE POWER STEERING, BRAKES, RAMDOM INSTRUMENTATION DISPLAYS, WIPERS TO COME ON, HEADLIGHTS TO COME ON AND OFF. INTERMITANT LOSS OF TROTTLE CONTROL. HAPPENED 4 SEPARATE TIME. HAD SHOP ON 3 OF THE 4 TIMES INDICATE A BAD BATTERY, ASB MODULES AND PCM MODULE. CURRENTLY THEY ARE TRYING TO IDENTIFY A BAD TRANSMISSION CONTROL MODULE AS THE PROBLEM. TOTAL MILE 530 AND ONLY HAD THE VEHICLE FOR 50 DAYS. HAD TO BE TOWED TWICE TO THE SHOP AND THE OTHER TWO TIME IT HAPPENED WITH IN A MILE OF THE DEALER. IT SPEND ABOUT 20 DAYS IN THE SHOP ALREADY.

Air BagsCrash1 injured
Filed Jul 7, 20205,900 milesTN

WAS TRAVELING ABOUT 35 MPH ON A STRAIGHT ROAD, WAS HIT A BY A VEHICLE WHO SPED OUT OF A SIDE ROAD. I WAS HIT ON THE DRIVERS SIDE FRONT FENDER BY THE CAR, THEN I CRASHED HEAD ON INTO THE FUEL TANKS OF A SEMI TRUCK. MY TRUCK HIT THE SEMI SO HARD IT THROUGH MY TRUCK BACKWARDS MORE THAN A TRUCK LENGTH. NO AIR BAGS DEPLOYED.

Engine
Filed Jun 22, 20203,800 milesKY

ON TWO SEPARATE OCCASIONS IN THE PAST WEEK, THE THROTTLE PEDAL IN THIS GEN 3 ECODIESEL ENGINE HAS FAILED TO RESPOND UPON PRESSING IT TO MAKE A TURN AFTER DRIVING THE TRUCK FOR A FEW MINUTES. I WILL DRIVE A FEW MILES, THEN STOP IN A TURNING LANE AWAITING A CHANCE TO COMPLETE THE LEFT HAND TURN ACROSS TRAFFIC, AND WHEN I APPLY PRESSURE TO THE THROTTLE PEDAL NOTHING HAPPENS. IT'S AS IF THE PEDAL HAS BEEN UNPLUGGED. AS I CONTINUE TO HOLD PRESSURE ON THE PEDAL, SEVERAL SECONDS WILL GO BY AND THEN IMMEDIATELY THERE WILL BE A HARSH JERK AND THE TRUCK WILL IMMEDIATELY APPLY POWER. THIS IS A SEPARATE ISSUE FROM THE TERRIBLE LAG IN THROTTLE RESPONSE THAT HAS BEEN PRESENT SINCE THE TRUCK WAS BRAND NEW. THIS LOSS OF ALL PEDAL RESPONSE ONLY BEGAN TO HAPPEN THIS PAST WEEK, WITH APPROXIMATELY 3,800 MILES ON THE ODOMETER. *TR

Electrical System
Filed Jun 21, 20201,150 milesPA

2020 RAM 1500; ETORQUE SYSTEM ISSUES SHUTTING TRUCK OFF TWICE NOW. KILLS BATTERY AND THE TRUCK. MY TRUCK HAS 1400 MILES ON IT AND THE PART IS ON NATIONAL BACK ORDER, NO LOANER VEHICLE; UNKNOWN REPAIR TIME. TRUCK FAILED BOTH TIMES WITH TRYING TO REMOTE START THE VEHICLE IT SHUTS RIGHT OFF. THE.N WHEN TRYING PUSH START THE BATTERY LIGHT COMES ON WITH CHECK ENGINE AND BATTERY VOLTAGE LOW ON INFORMATION SYSTEM.

Electrical System
Filed Jun 17, 20204,622 milesNY

WHILE STOPPED AT LIGHT WHEN I BEGAN TO ACCELERATE MAKING A LEFT TURN THE TRANSMISSION WOULDN'T SHIFT OUT OF FIRST GEAR. THIS IS DANGEROUS SHOULD YOU NEED TO QUICKLY MOVE CAR OUT OF WAY. CAR WENT UP TO 5000 RPM BEFORE I RELEASE THE GAS AND PROCEEDED TO SIDE OF ROAD. DEALER COULDN'T DUPLICATE, I ASKED THEM TO FLASH THE COMPUTER AND THEY REFUSED, SAYING ANY UPDATES WOULD BE OVER THE AIR. WHICH IS NOT TRUE. TRUCK IS SUPPOSED TO BE EQUIPPED WITH TAILGATE AJAR WARNING LIGHT, IT IS IN MANUAL AND ON MY BUILD SHEET. DEALER TELLS ME THAT ITS NOT. SO THERE NOT PUTTING IN THE CORRECT EQUIPMENT. THIS IS DANGEROUS SINCE I HAD 2017 RAM THAT TAILGATE OPENED WHILE DRIVING BEFORE RECALL!! *TR

Exterior Lighting
Filed Jun 17, 20204,000 milesNY

VEHICLE IS MISSING TAILGATE AJAR WARNING LIGHT. ACCORDING TO BUILD REPORT ITS LISTED UNDER VIN AND IS IN THE 2020 RAM 1500 MANUAL. I NOTICED THIS AFTER I PULLED AWAY WITH TAILGATE OPEN. REALIZED IT SHOULD HAVE A WARNING LIGHT AND BEGAN TO INVESTIGATE. DEALER SAYS I DON'T HAVE THIS, BUT CUSTOMER SERVICE SAYS I HAVE IT AND PLUS ITS IN THE MANUAL. *TR Consumer like to add, he noticed staining to headliner from water leak. This should be a safety recall since it can be effecting the drivability of vehicle and safety of vehicle occupants. Water is possibly penetrating thru roof antenna, rear window and through vehicle third light. Water started leaking through the air bag area, seat belt tensioners, car speakers and coming in contact with electrical components of vehicle. Carpet and insulation is wet caused by this leaking.*JB

Power Train
Filed Jun 15, 2020700 milesAK

TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT UPON REVERSING THE VEHICLE AT VARIOUS OCCASIONS, THE VEHICLE ABRUPTLY STOPPED WITHOUT WARNING. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 700.

Service Brakes
Filed Jun 5, 2020500 milesNY

TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE THE VEHICLE WAS IN DRIVE OR IN REVERSE, THE BRAKES ACTIVATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND TO LIA DODGE LOCATED AT 2116 CENTRAL AVE, SCHENECTADY, NY, 518-579-3300, WHERE AN UNKNOWN SOFTWARE WAS UPDATED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, PROVIDED NO ADDITIONAL ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.

Electrical System
Filed Jun 4, 20201,900 milesTX

I WAS DRIVING IN THE HIGHWAY AT 65MPH WHILE STEERING POWER SHUT OFF AND WARNING ON DASH CAME ON SAYING POWER STEERING WAS DISENGAGED. I PULLED OFF THE HIGHWAY SHUT VEHICLE OFF CHECKED UNDER HOOD AND NOTHING. GOT BACK ON VEHICLE STARTED IT AND WARNING HAD GONE AWAY AND STEERING WAS OK. DROVE FOR ABOUT 10 MILES AND IT HAPPENED AGAIN. I WAS TOLD TO DRIVE VEHICLE TO DEALER AND THEY SAID IT WAS A PROBLEM WITH THE BATTERY. VEHICLE WAS IN SHOP FOR A DAY. THEY CALLED AND SAID PROBLEM WAS FIXED. I LEFT THE DEALER, DRIVE 40 MILES AND IT HAPPENED AGAIN. TOOK IT BACK. AND NOW THEY DON'T KNOW WHAT THE PROBLEM IS. VERY UNSAFE VEHICLE. POWER STEERING GOES OFF RANDOMLY. IM GLAD I DIDN'T HAVE MY FAMILY WITH ME. TRUCK IS VERY HARD TO CONTROL WITH NO POWER STEERING. I ALSO NOTICED WHILE DRIVING TO THE DEALER THE INSTRUMENT PANEL WOULD GO DIM AND THEN BACK TO NORMAL. *TR

Unknown or Other
Filed May 28, 20202,500 milesTX

THIS DEFECT HAS THE REAL PROBABILITY OF CAUSING DAMAGE TO BOTH MY VEHICLE AND ANOTHER VEHICLE. TAKING MY NEW TRUCK THROUGH A CAR WASH, I PUT THE VEHICLE IN NEUTRAL AT THE START OF THE WASH. THE CAR WASH HAS ROLLERS THAT DRIVE THE REAR DRIVER'S SIDE WHEEL THROUGH THE CAR WASH. AT THE END, MY VEHICLE DASHBOARD INDICATES THAT I NEED TO DEPRESS THE BRAKE PEDAL AND PUSH THE START/STOP BUTTON ON THE DASH. AFTER DOING THIS, THE DASHBOARD THEN TELLS ME THAT I NEED TO DEPRESS THE BRAKE PEDAL AND PUT THE VEHICLE INTO DRIVE. EACH TIME I DEPRESS THE BRAKE PEDAL, THE DRIVER'S REAR TIRE JUMPS OVER THE ROLLER PUSHING THE VEHICLE AND THE DISTANCE BETWEEN MY VEHICLE AND THE VEHICLE BEHIND ME CLOSES. MY RAM HAS THE LARGE MONITOR SCREEN, AND HAS THE ABILITY TO INSTALL APPS. WHAT IS NEEDED IS A "CAR WASH APP" THAT DISABLES THE REQUIREMENT TO DEPRESS THE BRAKE FOR THESE TWO PROCEDURES AS LONG AS THE VEHICLE WAS 1) ROLLING IN NEUTRAL; 2) HAS NOT TRAVELED MORE THAN X FEET (300); AND 3) HAS NOT TRAVELED FASTER THAN 4 MILES PER HOUR. *TR

Electrical System
Filed May 22, 2020120 milesFL

VEHICLE CONTINUALLY HAS A DEAD, -DEAD- 0 VOLT BATTERY OVERNIGHT. STARTED ITS 1ST WEEK HOME AND HAS REPEATEDLY HAPPENED HALF A DOZEN TIMES RANDOMLY SINCE. FULLY CHARGING THE BATTERY TAKES ALL DAY. THE BATTERY HAS PROBABLY TAKEN PERMANENT DAMAGE. I HAVE TO CARRY A 1000 AMP JUMP BOX AT ALL TIMES TO HAVE RELIABLE TRANSPORTATION. DRAINING A AGM 85 AHR BATTERY DEAD FLAT IN A FEW HOURS IA A MAJOR PROBLEM AND A POTENTIAL FIRE HAZARD. THERE IS NO SHORTAGE OF SIMILAR COMPLAINTS ON THE INTERNET HTTPS://5THGENRAMS.COM/COMMUNITY/THREADS/DEAD-TRUCK-CLASS-ACTION-LAWSUIT.17342/ HTTPS://5THGENRAMS.COM/COMMUNITY/THREADS/HOW-MANY-TIMES-HAVE-YOU-HAD-A-DEAD-BATTERY.17149/ *TR

Engine
Filed May 7, 2020300 milesNY

CHECK ENGINE LIGHT CAME ON AT AROUND 300 MILES. CODE P3497. BROUGHT IT TO THE DEALER AND WAS TOLD IT NEEDS NEW LIFTERS. TRUCK WAS IN MOTION ON A CITY STREET WHEN LIGHT CAME ON. *TR

Fuel/Propulsion System
Filed May 6, 2020600 milesFL

USUALLY, THE GAS NOZZLE AUTOMATICALLY TURNS OFF THE GAS WHEN THE TANK IS FULL. WHILE WAITING FOR THIS TO HAPPEN, HAND ON NOZZLE HOLDING IT OPEN, THE GAS OVERFILLED, GUSHED OUT OF THE FILL TUBE, AND OUT FROM UNDER THE TRUCK. A BIG PUDDLE OF GAS ON THE GROUND. I THOUGHT THE NOZZLE SHUTOFF MALFUNCTIONED. I WENT TO FILL MY TRUCK AGAIN ON 5/5. I PUT THE NOZZLE INTO THE FILL TUBE AND SQUEEZED THE HANDLE. GAS GUSHED OUT OF THE FILL TUBE RIGHT AWAY, OUT FROM UNDER THE TRUCK AND CREATING ANOTHER LARGE PUDDLE OF GAS ON THE CONCRETE. I HAD A SIMILAR, NO CAP, FILLING TUBE ON MY 2013 F-150 AND NEVER HAD THIS PROBLEM IN 7 YEARS. SO I CALLED MY DEALER TO REPORT THIS AND SEE IF OTHERS HAVE HAD THE SAME PROBLEM. I WAS TOLD THERE IS A SECOND VALVE IN THE FILL TUBE AND I NEED TO INSERT THE NOZZLE ALL THE WAY INTO THE SPRING. I HAVEN'T HAD A CHANCE TO SEE IF THIS CORRECTS THE PROBLEM. HOWEVER, MANY TIMES WHEN I HAVE TRIED TO FILL VARIOUS VEHICLES THAT I HAVE OWNED, SOMETIMES I HAVE TO PULL THE NOZZLE SLIGHTLY OUT TO KEEP THE AUTOMATIC TURN OFF FROM COMING ON SO I CAN FILL THE TANK. I NEVER TOP OFF, ADD MORE GAS AFTER THE AUTOMATIC SWITCH TURNS THE PUMP OFF. I THINK THIS IS A POOR DESIGN OR SOMETHING WRONG WITH MY FILL TUBE. I'M SURE OTHERS WILL BE DOING THE SAME THING I DID AND RAW GAS ALL OVER THE GROUND AND VEHICLE ISN'T VERY SAFE. BOTH TIMES VEHICLE WAS STATIONARY AND ENGINE OFF AT THE FILLING STATION. I WILL TAKE PICTURES IF THIS HAPPENS AGAIN. *TR

Engine
Filed Apr 17, 20201 milesTX

2020 RAM 1500 ECODIESEL HAS A SERIOUS TURBO LAG. WHEN YIELDING AND THEN ACCELERATING, THE ENGINE POWER SEEMS TO JUST DROP OUT, FALLS FLAT. BY THIS TIME VEHICLE COASTS INTO APPROACHING LANES AND THEN IT WILL SUDDENLY ACCELERATE WITH A BURST OF POWER. I FEEL IT IS TURBO LAG BUT MAY ALSO BE THAT THE TRANSMISSION IS NOT DOWN SHIFTING IN TIME IN ADDITION. I'VE HEARD NUMEROUS OTHERS MENTION THIS AND IT'S SOMETHING THAT I HAVE TO WATCH FOR CONSTANTLY BUT CANNOT CATCH IT EVERYTIME. THIS SPECIFICALLY HAPPENS EVERY TIME I GO TO EXIT MY LONG DRIVEWAY ONTO A 4 LANE HWY. *TR

Engine
Filed Apr 15, 2020650 milesTX

THROTTLE RESPONSE OR ACCELERATION LAG AFTER LETTING OFF THE GAS TO CHANGE LANES OR SLOWING FOR CORNERS ETC. HAS HAPPENED AT END OF EXIT OFF THE INTERSTATE AFTER STOPPING AT STOP SIGN, THEN PROCEEDING TO MAKE A RIGHT TURN INTO THE LANE. UPON PRESSING GAS TRUCK SEEMS TO "COAST" OR WAIT A FEW SECONDS BEFORE REALIZING IT'S GETTING GAS THEN WILL SUDDENLY ACCELERATE. YOU HAVE TO WAIT AND NOT GIVE IT GAS FOR A FEW SECONDS FOR IT TO CATCH UP.THIS CAUSES A PROBLEM WHEN CHANGING LANES IN TOWN IN TRAFFIC. APPEARS TO HAPPEN MAINLY AT SLOWER SPEEDS. SUCH LAG COULD CAUSE YOU TO GET REAR ENDED A LOT CAN HAPPEN IN 3 TO 5 SECONDS. HAVE HAD VEHICLE TO SHOP, INSPECTED AND NO SIGNS OF ANYTHING WRONG UPON TESTING. HAS HAPPENED AGAIN, WILL TAKE TO SHOP AGAIN. THIS HAS HAPPENED 5 OR 6 TIMES NOW IN LESS THAN 30 DAYS OF OWNERSHIP. TRUCK NOW HAS 1078 MILES ON IT. *TR

Engine
Filed Mar 6, 2020510 milesKY

3.0L GEN 3 ECODIESEL ENGINE HAS EXCESSIVE LAG AND DELAY IN THROTTLE RESPONSE. WHILE TRAVELING AT STEADY SPEED IN LOWER GEARS 3RD, 4TH, OR 5TH AND THEN DEPRESSING ACCELERATOR PEDAL TO INCREASE SPEED, ENGINE WILL NOT RESPOND UNTIL THREE TO FOUR SECONDS HAVE ELAPSED. THIS CREATES A SIGNIFICANT HAZARD WHEN ATTEMPTING TO MERGE INTO TRAFFIC OR CROSS TRAFFIC DURING A LEFT TURN. PRIOR EXPERIENCE WITH MULTIPLE GASOLINE AND DIESEL TURBO-CHARGED VEHICLES HAS NOT PRESENTED THIS ISSUE TO ME. THE 2020 RAM 1500 ECODIESEL HAS A MAGNITUDE OF TURBO LAG AND UNRESPONSIVE THROTTLE THAT IS QUITE DANGEROUS.

Structure › Body
Filed Mar 3, 20201,770 milesAL

AFTER TAKING THE TRUCK THROUGH A CAR WASH AND BRINGING HOME TO VACUUM, I NOTICED WATER IN THE FRONT DRIVER'S SIDE FLOOR. I NOTICED CONDENSATION UNDER THE FLOOR MAT TOO. AFTER PULLING OUT THE KICK PANEL AND ROLLING THE CARPET BACK, THE METAL FLOOR WAS WET AND THE PAD WAS SATURATED. I TOOK IT TO THE DEALER AND IT WAS REPORTED BACK TO ME THAT THERE WERE SEAMS IN THE BODY THAT WERE NOT FILLED.

Unknown or Other
Filed Mar 1, 20205,700 milesTX

MY TAILGATE KEEPS OPENING

Service Brakes
Filed Jan 30, 20203,100 milesNJ

DRIVING OFF A EXIT, AT ABOUT 10-15 MPH WENT UNDER A BRIDGE AND THE FORWARD COLLISION WARNING SYSTEM APPLIED THE BRAKE AND STOPPED THE CAR SHORT(NO OTHER CAR WAS IN FRONT OF ME), ALMOST HAVING THE CAR BEHIND ME HIT ME. ALSO GOING INTO A PARKING GARAGE IT ALSO STOPPED SHORT 2 TIMES DURING ONE VISIT, NO OTHER CARS AROUND. THIS IS EXTREMELY DANGEROUS !!!

Fuel/Propulsion SystemCrash
Filed Dec 30, 20193,300 milesOR

VEHICLE THROTTLE MAXIMIZED WHEN I PRESSED THE BRAKE TO STOP. AFTER IMPACT WITH ANOTHER VEHICLE THE THROTTLE WENT BACK TO THE IDLE POSITION. I WAS MERGING IN TRAFFIC ONTO ANOTHER STREET. THE VEHICLE IN FRONT OF ME WAS STOPPED FOR THE MERGER. *LN CASE NUMBER XXXXXXXX ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Power Train
Filed Dec 19, 20195,000 milesCA

THIS HAS HAPPENED SEVERAL TIMES. WHEN DRIVING THE RAM, WITH THE GEAR IN DRIVE AND IN 2 WHEEL DRIVE, THE TRANSMISSION WILL NOT SHIFT OUT OF FIRST GEAR. OBVIOUSLY, THIS IS VERY DANGEROUS FOR DRIVING. THIS SEEMS TO BE A RECURRING ISSUE WITH THE DODGE RAM AND SHOULD BE FIXED OR RECALLED. SIMILAR ISSUES WITH THE 2019 DODGE RAM: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T77803_DS971922

Visibility/Wiper
Filed Dec 14, 201980 milesLA

MY BRAND NEW 2020 RAM 1500 LARAMIE SPORT IS EQUIPPED WITH TILTING DOWN DRIVER/PASSENGER SIDE MIRRORS WHEN IN REVERSE. THE PROBLEM IS WHEN THEY TILT DOWN, THEY TILT DOWN SO FAR THAT IT IS OUT MY VIEW. I UTILIZE THIS FEATURE FOR BACKING INTO MY GARAGE, ON SIDE ON MY BOAT, WHERE SPACE IS VERY LIMITED. I ACTUALLY HAVE INCHES ON BOTH SIDES OF THE TRUCK. AFTER SPENDING BIG MONEY ON MY NEW RAM 1500 2020 LARAMIE SPORT, I EXPECT ALL OF IT'S FEATURES TO PERFORM AS DESCRIBED, AND EXPECTED. AFTER TALKING WITH THE SALESMAN WHO SOLD ME THE TRUCK, HE EXPLAINED THIS IS A KNOWN PROBLEM IN THE RAM COMMUNITY ON THESE NEW 2020 VEHICLES. KNOWING THIS, IT FRUSTRATES ME EVEN MORE THAT I WAS NEVER INFORMED OF THIS INFORMATION PRIOR TO MAKING THE PURCHASE. THIS PROBLEM SHOULD BE FIXED IMMEDIATELY.

Service Brakes
Filed Nov 30, 2019737 milesWA

ON NOVEMBER 13, 2019 AT 6:00PM PST WHILE TRAVELING 70MPH WESTBOUND ON INTERSTATE 90 AT THE SR18 INTERCHANGE THE VEHICLE EXPERIENCED MULTIPLE SERIOUS SAFETY DEFECTS AND MAJOR SYSTEMS FAILURES DUE TO LOSS OF ELECTRICAL POWER. LIGHT CONDITIONS WERE NIGHTTIME, TRAFFIC WAS LIGHT, WEATHER WAS CLEAR. ELECTRONIC FAILURE MESSAGES BEGAN TO APPEAR ON INSTRUMENTATION PANEL APPROXIMATELY 20 MINUTES PRIOR TO THE TOTAL ELECTRICAL FAILURE: NAVIGATION, STOP/START, CLIMATE CONTROL, UCONNECT, SIRIUS RADIO, ADAPTIVE CRUISE ALL CEASED FUNCTION WITH NO DRIVER ABILITY TO CONTROL THESE SYSTEMS WELL PRIOR TO THE TOTAL SHUTDOWN. AT TOTAL SHUTDOWN, WITH THE VEHICLE STILL TRAVELING AT 70MPH, THE FOLLOWING ADDITIONAL EVENTS SIMULTANEOUSLY OCCURRED: 1.TOTAL FAILURE AND COMPLETE LOSS OF POWER STEERING, 2.TOTAL FAILURE AND COMPLETE LOSS OF POWER BRAKES, 3.TOTAL FAILURE AND COMPLETE LOSS OF HEADLIGHTS, TURN SIGNALS, AND HAZARD LIGHTS 4.TOTAL FAILURE AND COMPLETE LOSS OF ALL DASHBOARD AND U CONNECT INSTRUMENTATION, 5.TOTAL FAILURE AND COMPLETE LOSS OF ALL STEERING COLUMN AND DASHPANEL CONTROLS 6.TOTAL FAILURE AND COMPLETE LOSS OF ADAPTIVE CRUISE CONTROL, 7.TOTAL FAILURE AND COMPLETE LOSS OF ELECTRONIC LANE ASSIST. 8.TOTAL FAILURE AND COMPLETE LOSS OF ELECTRONIC PARKING BRAKE THIS ENDED WITH THE VEHICLE BEING SAFELY PULLED TO THE SHOULDER OF THE FREEWAY. WHEN STATIONARY, THE VEHICLE LOST NEARLY ALL POWER; THERE WAS JUST ENOUGH REMAINING POWER TO RANDOMLY ILLUMINATE DISPLAYS AND UCONNECT IN ARBITRARY FLASHES; G

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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