2019 Ram 1500 complaints

The contact owns a 2019 Ram 1500. The contact stated that while driving 60 MPH, the steering wheel was difficult to maneuver. There was an unknown warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,861.

Fuel injectors are misfiring veichle on multiple cylinders. Replaced all spark plugs and change fuel injector on misfires cylinder. Then 2 weeks later now another misfire on cylinder. Now changing all fuel injectors. Don't even have 10000miles on truck.

I was driving my truck home and while approaching a stop sign I proceed to apply the brakes, my vehicle drop out of drive, the D on my shift knob began flashing and a message was displayed on the panel that stated " select the P (park) and then desired gear". I looked online to see if I was the only person having this issue and it turns out that this issue is all over the forums. I considered this to be potentially dangerous issue since this could also happen in traffic. I contacted the dealership and they stated that there was no recall notice for such an issue. They stated that they were backed up with service issues and could not look at my truck for weeks. I think RAM (FCA) should look into this issue asap.

The contact owns a 2019 Ram 1500. The contact stated that while attempting the refuel the vehicle fuel would splash out of the filler neck and outside the vehicle and also the fuel nozzle would continuously shut off. The vehicle was taken to the local dealer who diagnosed that the fuel filler neck needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 15,000.

My passenger side wiper will quit working due to the nut loosening itself it has happened several times since I bought the truck. I noticed there is a recall for the year of truck I have but when I input my VIN it does not show a decal but I am having the same problems as the recall

Starter stopped working and needed to be replaced

During a rain storm wiper went out if sync then driver side either working erratic or not at all

The navigation system has the car traveling in the wrong direction. The compass does not work and the navigation says the car is 100s of miles away from its actual location. It’s has been fixed once by the dealer and broke again. This will be my second radio. A compass not working or telling a driver to turn into a ditch could cause harm.

The direction signals will only work when taking a right turn. The signal stalk will not return to the neutral position and the signal will not shut off after making a right turn. In order to shut off the right signal, I must pull the signal stalk to the left turn position. However, the left turn signal will not operate. Further when making a right turn the signal will begin operating even though I have not engaged the turn signal. The truck is only 38 months old, with only 18,600 miles on it. The turn signal is a lifetime part and should last decades and hundreds of thousands of miles. It is dangerous to operate the vehicle in traffic especially at night as I cannot signal a left turn. I took it to the dealer, but the service agent wanted me to pay $145 just to diagnose the problem and then parts and labor. The vehicle is just beyond the 36-month warranty, but at only 18,600 miles, the dealer should repair this as it is a safety issue.

On January 1/23/2022 my vehicle was traveling at a speed of approx. 35mph in wintery conditions. A vehicle failed to stop at a stop sign and slide into the road way, and my vehicles front end collided with the side of their vehicle. All of the other vehicles air bags, front and sides, deployed. None of my airbags deployed at all. The vehicle had significant damage and was a total loss. The highway patrol, tow truck driver, the EMS, the Insurance adjuster, and the body shop all said "I can't believe your airbags didn't deploy". My VIN number does indicate a recall related to airbags, but indicates it was fixed. I feel there was definitely an issue that prevented them from deploying. The people commenting are experts as they respond to accidents of this nature as a career, so I feel their opinion warrants an investigation in this matter.

When I come to a sudden or slow stop either coming to a stop sign or going around a corner or traffic jam on the highway, my truck will sometimes surge and accelerate suddnly before coming to a complete stop. When that doesnt happen the truck will just drop into nuetral and the cluster will display " please shift to park then select desired gear". Its not just annoying but a safety issue since ive almost been rear ended twice and almost t-boned while my wife and 8 year old daughter were in the car with me. I cant moved till i stop the vehicle to put it in park and then back in drive everytime it does it. Its been happening ever since 25k miles and im at 52k miles. Ive take. It to the dealer twice and they daid they couldnt replicate the problem so they couldnt do anything. Then no dealer near me does courtesy vehicles except one 50 minute away from me but they only have two courtesy trucks and they are always out and have no idea when they will get them back and i work out of my truck so i need a truck so i can never schedule an appointment to take my truck in for anything including this issue. I just want my brand new truck to work that im paying $600 month for. I dont wanna trade it in and get stuck on a new loan and more money out of my pocket. This is the most aggravating experiance of my life and no way to reconcile the issue in site. Please help.

Fuel tank won't take fuel in tank at almost empty it will only take 30cents of fuel and fills up neck and shuts off pump and spills all over the ground

Not sure if these are both related, went to get in car and was locked out, towed to dealership where they replaced the BCN, went to pick up and vehicle was dead, had to have it towed back into the garage at the dealership where they replaced the battery almost $1,000. Still did not fix the issue and they said it could be the instrument cluster. The problem started on a trip when we smelled smoke, the instrument cluster kept going in and out until it finally quit which did not allow me to see any vital information, the RAM emblem continues to blink gray and black which causes me to take my eyes off the road. This is a safety hazard, I can't read anything and do not know the gas remaining, the mileage on the truck, and a lot of other data. I have been told not only did I waste the money fixing something that was not wrong that now there is a tech service bulletin on this issue and noone has reached out to the RAM owners because only one person has reported it. I would not have known to report the issue had I not read on the internet. This is a concerning issue, the smoke smell scared me and I had to park my truck, it continued spontaneously throughout the trip until it finally stopped. I didn't realize how much information you can lose with an instrument panel. How many miles to get the oil changed, etc.

Just left my house. Came up to the second stop light, about 4 blocks away from my house , slowed down to stop for the red light when the truck just shuts off. The lights came on in the information center and stated to put the truck in park and restart the truck. There was a red lightning bolt displayed in the info center as well. This is about the 5th time the truck has done this, just stalling and shutting off for no reason. Seems to only do this within 5 minutes of starting the truck after it has been parked for hours.

I was Driving On the Highway doing about 70MPH and the truck shut down on me and i had to Coast to the Sholder across 3 Lanes of traffic. Truck would not restart and had to have it towed. Had to Have the Truck towed to Dodge and when they looked at it they put it on the Computer and there were no Issues. This is scary

1) The Fuel Pump broke on our 2019 Ram Big Horn. It only has around 40,000 miles on it. We had it towed to the dealership. They are going to replace the fuel pump mid to end of February due to part shortage. My wife was on the entry roadway to I95 when without warning the truck puttered and died on the entrance ramp. There was no warning lights, messages etc. Luckily she puttered to the side out of the way of speeding cars getting on I95. According to the dealership they have no idea how the fuel pump died. The dealership is the only party that inspected the vehicle. 2) The second problem we are having with the Ram, is the dashboard lights flicker on off for no particular reason. It just happens when it feels like it. We brought it to the dealership and of course it didn’t happen to them so they have no idea why the dashboard lights are going on and off. The rear defroster isn’t working. The battery died as well. We feel there is some type of electrical problem with the truck. We do not believe a vehicle with only 40,000 miles would have the fuel pump die. I know other Ram trims (2500, 3500 etc)have had recalls due to fuel pumps dying and dashboard lights going on and off for no reason. I think this is a problem that needs attention! My wife could have been killed on the ramp to I95

I was dropping my child off at school. She said the seat belt was stuck. So her brother went to help her . Then she started screaming the seat beat was stuck around her waist . She could not breath. I parked the truck and ran around to help her. The seat belt was locked up I could not get it to release. The school principal saw the commotion and asked if she could help . I told her to grab a knife or scissors we need to cut the seat belt off. She ran and grabbed scissors and I cut the seat belt. She could have died if I was not at the right place at the right to me.

Power steering intermittently failing, then completely failed and is very hard to turn.

WILL NOT ACCEPT GAS FROM THE GAS PUMP AND THIS IS BEEN HAPPENING FOR THE LAST APPROXIMATELY SIX MONTHS THE GAS ATTENDANT TOLD ME THAT THIS IS A PROBLEM WITH ALL RAM TRUCKS

While I am driving my Rebel the transmission pops out of the driving gear while driving which makes me have no power when on the road. I have to come to a complete stop and put my truck into park and then back into drive before I can take off. Every time this has happened I have almost got hit by other cars with my family in the truck with me. Chrysler customer service rep hung up on me today and said there is nothing they can do about it. My dealer told me they can’t duplicate the problem so come pick up your truck. Not sure what to do, but I know I’m scared for anyone to drive this truck because it can be deadly. DCH Dodge of Temecula Ca sold me this truck I hope they can fix this problem for me. Chrysler has been useless they obviously don’t care about there customers lives. This is my 2nd transmission with only 35k miles on my truck

The contact owns a 2019 Ram 1500. The contact stated that while the fuel tank was empty, it would not accept gasoline, and the gasoline overflowed out of the fuel tank and onto the contact's arms, which caused chemical burns. The contact received medical treatment for his injury. The vehicle was taken to an independent mechanic and diagnosed with a faulty fuel filter neck. The fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but did not provide any assistance. The failure mileage was approximately 58,000.

The rear window frame cracked. Water leaks into the interior. The window could fall out while traveling and create a road hazard or strike a vehicle behind me. It is a known issue as Ram has updated the part to correct the problem, but refuses to replace due to vehicle being 2 mos out of warranty and only 15k miles.

1. Rear glass seal failed as a result of manufacturer defect allowing water to leak into back of passenger compartment, just below the airbags in the rear/roof of the cab. 2. Concern is that increased moisture inside the passenger compartment may impact the functionality of air bag or other electronic systems. 3 & 4. Rear glass was inspected by the manufacturer and replacement was recommended. Defect with rear glass seal/cracked window frames is documented in MOPAR Technical Service Bulletin (TSB) 23-016-21. This is a known issue to the manufacturer. 5. No warnings other than moisture build-up on the windows inside the passenger compartment and a saturated back seat and carpeting after wet weather.

Fuel tank has a cap less tank system that sprays gasoline all over the person pumping it. Most fuel pumps will not let fuel into the tanks causing the person who is fueling the vehicle to be splashed with fuel. The dealership wants $200 just to look at it but a local mechanic says the system is faulty. The emissions are fine and the tank will fill at certain gas stations. There are no warning messages or indications of any kind. You start fueling and bam! You’re covered in gasoline

While driving the truck it will randomly put itself in neutral and the dash will indicate it must shift to P then desired gear and the Gear selector will be blinking D which can only be done by stopping the truck completely. My dealer is unable to duplicate the issue. It has happened 4 times since i,ve owned it new. I have video of it doing it. I see others having the same issue on youtube and on ram forums if you google ram truck must shift to p to select gear. Imagine trying to cross lanes or merge with traffic and have your truck randomly go into neutral.

On 06-06-2021 my wife, daughter and Me and our three dogs, was heading to are first destination on are 2 week vacation pulling are camper. In about 150 miles into the trip started smelling diesel, pulled over on a narrow 2 lane road couldn’t see anything. So my wife found a road we could pull off on to check everything out a mile away, right before we made it to the road a (service electronic throttle) message came on, so made it to the road to pull off stoped and instantly smoke started bellowing out from the back of the hood. I hopped out and started feeling something burning my legs looked down and saw liquid aluminum dripping and yelled from everyone to get out, by to time we got everyone out the whole front of the truck way fully on the so I got what I could get out and my wife was on the phone with 911. Knowing that the fire department is 20 minutes out I needed to save the camper. Fire is past the fire wall now, pull the panel for the emergency release to put the transmission in neutral one of the airbags blew up in my face and couldn’t get it out of park. So somehow I shook the truck and camper enough to get the pin out of the hitch and somehow someone drove by and asked them could they help me pull the camper away, and we hooked a chain and pulled it away. 24 minutes later the fire department arrived and everything I saved from the truck was in the grass and burned up to hot to get close to get. So 24 minutes of hell was just starting legs, hand burned and contacts b

Instrument cluster comes on and off whenever it wants, leaves me in the dark without it while driving. Dealer states there’s nothing they can do except replace screen. This started after I had my truck serviced at a dealership and the dealer stated it was like this when they got it. Everything worked great until I had it serviced. Now it’s just dangerous to not have a dash that works.

Rear window structure frame cracks prematurely causing structural damage due to water leaking through into the cab of the truck. This defective backlite by RAM 1500 has been leaking causing the rear window visibility to be affected by fogging up too easily and water dripping through the windows frame on to the inside of the window, also the vehicle is equipped with a battery pack behind the rear seat and if left to get wet will cause failures and damage to vehicle electrical system. The vehicle has been inspected and confirmed by the Ram certified dealership. Manufacture has been informed of this ongoing issue and has issued prior TSB cases for this defect. No prior issues with rear window prior to noticing the faulty cracked window frame. It appears this has been happening to several ram 1500 from years 2019-2022 this should not be happening on a like new 2 year old well taken care of vehicle

Bolts holding the exhaust manifold to the engine block had broken on both sides. This led to a ticking sound coming from the engine bay while the vehicle was running

The contact owns a 2019 Ram 1500. The contact stated while driving approximately 30 MPH, the steering wheel became difficult to turn. The contact stated that the service power steering warning message was displayed. The vehicle was taken to a local mechanic where it was diagnosed with needing the steering gear replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 50,000.

Gasoline leaking from top of gas tank

The key fobs would not work to unlock or start the vehicle. After two weeks with the Woodland, CA Hoblit dealership, it was determined that two cracks in the rear windshield led to electrical damage under the backseat where the key fobs connect to an electrical sensor. This caused the truck to be non-operational and requiring it to be towed. According to the dealership, they have now seen three recent cases of the same cracks in the rear windshield. When it rains heavy, more of these trucks will no longer become operational. If this went out while driving, the vehicle would not be able to operate, causing an unsafe situation for all drivers on the road. There was no warning. It rained and the cracks were not noticed as they blend into the design of the rear windshield.

INSTRUMENT CLUSTER SCREEN IS BLANK THIS SCREEN DISPLAYS BASICALLY EVERYTHING YOU CAN THINK OF. WHEN IT'S BLANK YOU'RE DRIVING BLIND. IT HAS NOT BEEN INSPECTED BECAUSE IT IS BLANK. HAVE FILED SEVERAL COMPLAINTS WITH FCA. NO WARNING MESSAGES------IT JUST SIMPLY QUIT WORKING.

Upon braking and downshifting, transmission occasionally erroneously falls out of gear without user input. The "D" indicator around the shift knob and in the instrument panel display will blink. The instrument panel will also display the message "Shift to P then Desired Gear". A drop in engine RPM can be observed before the erroneous shift. The engine remains running and the transmission remains in a neutral state at this time. This can be dangerous when it occurs upon braking for a railroad crossing or yield and merge situation in which I cannot accelerate into traffic or away from an oncoming train. The transmission can be re-engaged only after shifting to P then back to D.

Battery went dead, display showed power steering failure and the check engine light was on. I had the code read and it was P1DF3

Water leaking through the rear window. Headliner gets wet when it rains and when the truck gets washed leaving a smell after it dries. Dealer was notified about a year ago.

My wipers sound like they are grinding when i use them, and are very slow. To the point to where it seems like the wipers motor is quiting. My visibility when it rains will be close to 0 if it is not repaired.

Rear Differential began to grind and make noise. Dealer stated could cause failure and lead to crash if not repaired/replaced. Full diagnosis not complete as of this date.

Vehicle makes a noise similar to the antilock braking sound when making right turns. Ram does not have a fix for the issue. The issue is happening more frequently.

When I was driving roughly 25 to mph I lost all power. Engine was still rubbing and revving because I was pressing the gas but I lost all power to accelerate and no check engine lights were in. All guards were fine and I have over 3/4 of a tank of gas. I have noticed upon acceleration at random times I will have difficultly accelerating. I heard a loud knocking at which time the dealer said it was a lifter. I took it to an independent shop after the service tech Andrew told me it’s a smart motor and will correct itself so no need to make any repairs. I was told at the independent repair shop that I had a manifold problem and they replace the manifold. But today noticed again I’ve lost power and unable to accelerate while going 49 mph. Again told by Andrew that it’s a smart engine and will correct itself however it’sa safety issue when driving the freeway

At low speed usually coming to a stop truck shifts to natural dash indicates to "shift to park" once shifting to park and back to drive truck moves normally. The truck has had this happened numerous times. I reached out to ram care and they advised me to have it scanned at a service dealer. I had the vehicle scanned and no issues were reported. Since then the truck had switched gears at low speed to natural and shift to park . This is dangerous and safety is one of the feature of this vehicle and this can cause many issues to safety to myself or other drivers.

I cannot properly refuel my tank. It takes me 25 minutes to fill 5 gallons of gas. The pump keeps shutting off like it thinks my car is full. All gas station pump are doing the same thing. Also my Navi goes off course. Sirius XM says my location is one place according to their system but I am 200 miles away. They say it shows it is working on their end but there is clearly an electrical or navigation glitch with my car.

Turned left into a parking lot, approximately 10-15 mph, and the engine unexpectedly shuts off. Electric parking brake engaged and all warning dash lights came on. If the person behind me was not paying attention they would have collided with me. Was able to start the truck and drive into the parking lot. After searching forums online, this seems to be a common problem with no solution or acknowledgement from the manufacturer.

Wipers stopped working while driving. It was snowing lightly but enough that it was dangerous without working wipers!

The contact owns a 2019 Ram 1500. The contact stated that the instrument cluster intermittently failed to properly illuminate. The vehicle was taken to the local dealer as well as McLarty Daniel Chrysler Dodge Jeep RAM FIAT (3709 S Thompson St, Springdale, AR 72764) and Lewis Chrysler Dodge Jeep Ram (3311 N College Ave, Fayetteville, AR 72703) on separate occasions. However, all three dealers could not duplicate the failure. Additionally, the vehicle was taken to an independent mechanic and the mechanic related the failure to NHTSA Campaign Number: 19V556000 (Electrical System). The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that since the dealers could not duplicate the failure, they were unable to assist. The failure mileage was approximately 7,200.

On October 27, 2021 I was pulling into a parking lot at extremely low speed and upon turning heard a pop noise and felt a minimal jolt in the steering wheel. Letter in the day as I was leaving I turned right to come home and had the same experience. The next morning same thing at slow speed turning either left or right. Made appointment at dealer for first available date which was November 1, 2021. I received this from the dealer service team: Concern Critical Customer States There’S A Popping In The Front End Wall Turning Issue TEST DRIVE AND INSPECT FRONT SUSPENSION - PASSENGER FRONT SWAY BAR LINK WORN/SEPARATED DRIVER SIDE ALSO SHOWING SIGNS OF FAILING NEEDS BOTH REPLACED AND ALIGHNMENT Recommendation REPLACE SWAY BAR LINKS AND ALIGNMENT with an almost $1,300.00 repair bill. I was told this was not covered by my 5 year 60,000 mile warranty and that parts were back ordered and expected not until 11/24/2021. I started researching and located multiple forums that stated this was a known issue. I also spoke to a mechanic that stated this was not normal on a vehicle with under 60,000 miles. I was also told that if it separates it could cause an accident and possibly result in injury or death. My question is why has a recall not been made with this being a known issue. This vehicle I purchased new from this same dealer and had never been off road. I don’t understand the integrity of the design for a vehicle that is four wheel drive and should be built to perform off-road having

FCA “Uconnect “ infotainment screen de-laminating, causing inputs to change (volume changes, interior climate changes, rear view camera activation) without user interaction or overall screen failure (inputs not recognized, screen shutoff) causing safety risks due to distraction or inability to use the device for intended function.

I stopped at the 4 way stop at Hill street and Apopka. I made a right hand turn down Hill St. I went to push on the brake and the complete brake pedal and arm fell off and landed on the floor of my truck. At this point there was no brake to push, I put the truck in neutral and moved right and used the emergency brake to stop the vehicle. I got the truck to Plaza Dodge and they replaced the entire braking system. Evidently after some research on my part there had been a recall for the same issue on 2019 Rams. But only for the classic model. Well it seems they need to have one for the new body style as well. I have all the parts if needed to be inspected. There was absolutely no warning, and if I had been anywhere else and traveling at a higher speed, I strongly believe someone may have been killed.

Airbags did not deploy in an accident where my vehicle rear ended a vehicle.

I have had radio issues since Mid 2020 on my 2019 Ram 1500 Laramie Longhorn. I have gone to the dealer and they have updated the software. It was good for a short, SHORT, time and then the issue continued. At the end of November of 2020, my battery went bad for a second time. I took it in to the dealer because the radio was not working again and this time they ordered a new radio. The maps system would show my 250 miles to the East Southeast. I live in Wichita, KS and it would have me in a field outside of Tulsa, OK. The radio would display also the same message that “dive not supported”. I finally got a replacement radio and the maps worked but the display immediately went back to “device not supported.” I went back into the dealership and they contacted Mopar once again and the service person told me that an update was coming in the spring of 2021. I have contacted the dealership and “US Customer Care | [email protected]" by the installed help system multiple times and I have received one replay but was told at each phone contact that someone would be contacting me to followup. No one has ever returned a call for a follow-up. I would like my radio back and to be able to use it like it was purchased to function. It is a distraction to use since it also controls the air conditioning and the heat functions as well as hands-free for my phone. Please look into this matter and PLEASE keep me updated on it. It is a hazard and needs to be repaired properly