2016 Ram 1500 complaints

Electronic powering steering module internal code c2217-00. driving down the road and the power steering stopped working. the issue keeps occuring it will work and then go out. No leaks at the steering rack all connections at rack to are good. electronic info of the module all within normal range. nothing seemed to cause this other than possiblity of a failing eps module or need of recalibration/update.

Vehicle lights on dash show “service electronic braking system”, brake light is on along with traction control light and abs light. Truck has 57k miles on it. Independent service used a code reader to determine abs module is bad. Dealer shows part on continual engineering hold. Due to the fault, no abs and no cruise control. This presents a serious safety concern for me and my family.

Since we got this truck in 2021 it hard starts once it hits half a tank or 200 miles until empty. We have taken it to the mechanic several times just to be told the fuel pump recall was the problem finally got that recall fixed when yall come up with one and it’s still doing it. This recall has been fixed since June 2,2024 and this vehicle barely runs unless kept between 3/4 and full. This needs to be fixed.

The warning lights for the ABS/electrical braking system module has come on with no issue with the vehicle's braking system.This causes the cruise control and anti-skid devices not to work. Upon trying to order a new module through tbe dealership, I have received nothing except the excuse that the release date for this module keeps changing. This has been happening since September of 2023. My concern is that if at some point there is an issue with my braking system I will not know due to the malfunction of the module. I have contacted Chrysler to no avail. They say the part is no longer being manufactured and I will have to obtain one through aftermarket makers. I have researched and checked on my own and with help from mechanics and this part is not made/available through aftermarket makers. Chrysler will not release the parts already made stating they do not want to provide me with a possible defective product. My argument is the product they have supplied in my vehicle is defective and they will not make it good by supplying a quality replacement. Therefore, they are putting their customers safety/lives at risk.

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and stated that the manufacturer was only providing one part per year to the dealer. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Power steering stopped working

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the contact was advised by the dealer that the recall was a software update. The contact advised the dealer that the recall was for the reluctor wheel magnetic material delaminating off the wheel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was advised by the dealer that the recall was only a software update and had nothing to do with the recall. Parts distribution disconnect.

The electric power steering is increasing making a louder sound over the last several months. No trouble lights on dash. I have detected some steering resistance and has me concerned of failure. My VIN number doesn't qualify for the steering recall. Hoping that steering failure doesn't occur while driving vehicle and that adding this report to NTSB will help broaden the recall to include this vehicle. Inspection of vehicle is available.

Fuel sensor failure, which means my fuel pump needs replacement. The fuel Guage drops to empty even after a fill up. It's impossible to drive not knowing how much gas I have. I have many friends with the exact same issue with their trucks. This is dangerous and should be recalled.

Air ride suspension seems to be an issue in numerous vehicles. The air bags deflate and the vehicle continues to try and inflate all throughout the night which drains the battery. It’s a continuous issue.

The contact owns a 2016 Ram 1500. The contact stated while operating the vehicle, the ABS message had remained displayed, and the cruise control was inoperable. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure and informed the contact that the ABS module was on backorder and unavailable. The failure mileage was 92,000.

On Thursday July 18, 2024 at approximately 5:00pm. I was on my way home from picking my son up from daycare when the screen turned black and my shift knob light (above D letter) began blinking and about 10 seconds later the truck shut off completely. The key wasn’t able to be removed from the ignition. About five minutes later, I was able to turn the key and turn the truck back on. This was a frightening moment because I was crossing over railroad track when this started.

My service ABS Brakes light came on over a month ago. I took it into my service center and they told me they're unable to repair it, because the ABS module needed for it is not available. I took it into the local Dodge Ram dealership today and they told me the ABS module has been on backorder since Sept. 2023. They said they were supposed to have them in hand this past May, then this August. He read me a bulletin that stated the part is now under engineering review and will likely NOT be released until later this year. I live in Virginia, and we have state inspections. This vehicle is used every day to get me to and from work. It's a 2016. With the red brake light on in the dash, I can't get it inspected. I'm now paying for a vehicle I can't drive, can't get repaired, and have no available resources to get another car. Please help!

Engine ticking noise. Concerns about safety due to engine failure.

2016 ram 1500 abs module failed. Known issue. Part still under review and no recall issued. Over $1k to replace for a problem that was known beforehand.

TOOK MY 2016 RAM 1500 TO THE DEALERSHIP FOR ABS LIGHT. THE DEALERSHIP TOLD ME THE ABS CONTROL MODULE HAS FAILED AND THEY COULD NOT FIX IT BECAUSE THEIR ARE NO CONTROLERS AVAIBLE BECAUSE OF ISSUES WITH THE ABS CONTROL MODULE. THEY TOLD ME TO BE CAREFUL BECAUSE YOUR BRAKES COULD LOCK UP AND CAUSE TRUCK TO SLIDE OUT OF CONTROL. IT IS THE ONLY TRANSPERTAION TO GET MY DAD BACK AND FORT TO THE HOSPITAL TO HAUL HIS POWER WHEEL CHAIR

Abs control module not letting my truck go in gear

The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, and was not able to be restarted. The vehicle was towed to a local dealer where it was diagnosed that the tone wheel had delaminated and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The VIN was included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 93,000.

The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, the power steering intermittently malfunctioned, and the steering wheel became difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 60,000.

In December 2021, my husband, [XXX] and I purchased a 2016 Ram 1500. We currently only have 37,600 miles on it. Last month, my husband brought the truck into the dealership because the ABS light would occasional light up. We were advised that the ABS module needs to be replaced, but the part was backordered and has been for years apparently. On July 11, 2024, I called and spoke to MOPAR RAM representative Kimberly (Case No. [XXX]) and was told all ABS modules for RAMs are under "engineering review" that there was no eta on the parts and that they could do nothing. Obviously we have put very low millage on the truck and only purchased a few years ago. Having an ABS issue is considerably a huge safety concern and renders the truck un-drivable. When I discussed with Mopar's service representative, she said she could do or tell me anything further. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ABS module / Hydraulic Control Unit failure

Lost steering will not turn it due to the defect electrical unit

This complaint is to acknowledge a problem with my 2016 Ram 1500; I understand that NHTSA is currently investigating the issue. I urge NHTSA to require a recall on this in order to expedite a solution. The following warning lights are present: service ABS system, traction control, check engine, brake (parking brake engaged), check fuel tank cap; the turn signals also blink fast and problem message is present. Inspection is available upon request. The main safety concern is whether or not the brakes are functioning properly. It seems as though the dealer is aware of this widespread issue and the parts needed to fix the issue are unavailable and have been unavailable for an extended time. October 2023 is the date when I had the truck evaluated, if I recall correctly.

The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds and turning, the steering wheel was difficult to turn. The contact stated that the failure had been recurring while driving and turning. There was no warning light illuminated. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 331,000.

The contact owns a 2016 Ram 1500. The contact stated that after starting the vehicle the power steering assist had malfunctioned and the steering wheel became difficult to turn in either direction. After restarting the vehicle the failure had self-corrected but later reoccurred. The vehicle was taken to the local mechanic who diagnosed that the Steering Rack and Pinion were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 16V167000(Steering). The contact indicated that the vehicle had experienced that same failure listed in the recall. The local dealer was not yet contacted. The failure mileage was 50,000.

While driving, dash board alert notice of shifter requiring service appeared. Message states not to take gear out of "D" until reaching desired location or may not be able to use "D" again. Later Engine, power steering, air suspension, anti skid alerts began to appear is sequence. Cruise control and other electrical feature will not work during alert. Last anywhere between 5 and 30 or more minutes. Happened 2 days ago while on vacation road trip to Gulf. In Gulf shores now. Now I get an email from dealer about purchasing car insurance repair plan. Seems odd on the timing. Please help. Vehicle will restart and go into gears. Power steering may not work for up to five minutes. Have to stop and restart. Sporadic operation. Suspect tactics by dealer repair database to get customers to buy repair insurance or get vehicle into shop/trade for new vehicle. Please help. Do not know if recent CDK hack involves my dealer.

Driving my ABS , traction control light and brake light all came on. Took to Garage and was told it was my ABS module pump control unit and was told part was not available and was under redesign. with no idea when avaiable and that there would likely be long wait when it does. My concern is do not believe safe to drive with all these lights on as if another problem occured in this system a person would not know and could lead to a incedent. I believe there should be a immediate recall on this issue for safety reasons as my research shows the apperance that this is a far reaching and widespread problem

Intermittent and random loss of electric power steering. Fuse coming off of positive battery terminal for power steering is good, and when power steering is working it functions without issue. Without sign or warning service power steering icon will flash on the dash, resulting in complete loss of power steering. This has been happening for 3 days now, and the power steering system has come back and gone back down countless times at random.

2016 Ram 1500 sports with 68k miles power steering failed randomly after never having problem. Was out on a fishing trip in Alaska and was packing up to leave and started the truck and the service power steering come on!Tried turning vehicle off and on but nothing worked and I didn’t have good service so it took me a while to contact family! I’m aware of a previous recall for this model/year but to be at 68k miles and leaving me stranded is terrible will be contacting dealership soon

The contact owns a 2016 Ram 1500. The contact stated that while operating the vehicle, the ABS, Emergency Brakes, and Check Engine warning lights remained illuminated. Additionally, while driving at various speeds, the vehicle suddenly switched to LIMP Mode and failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 79,000.

The brake, ABS brake, traction control lights are lit up on the dash. We took the truck to a dealership in March of 2024 to get the truck worked on. We were advised the the ABS Module has went out. The Ram dealership told us that the ABS module in question is under review, and it would be mid June before the review results would be available. We were told that we could still drive the truck, even though the ABS brakes aren't working. We have even asked about pulling our bumper pull travel trailer, and we were told we could also do this. It is now June 20th 2024 and we have yet to get a straight answer about the part being on recall or if everyone with the same issues is going to have to pay for the part that is apparently a manufacturer defect. We are afraid to drive the truck any distance because of this issue. And we definitely will not pull the travel trailer. We are stuck in Mississippi where we went for the winter. We would like to go back home to Oklahoma but we are afraid to drive that far with or without our trailer.

While driving at highway speed the ABS, Brake, Traction control lights illuminated and stayed on I was able to get the truck home and took to the dealer they read the codes and stated that it is an internal failure on the ABS module, he said there are hundreds of these with failures. He said he would see about ordering a new module but the lead time would be 6 to 8 months as the parts are not available from Dodge and some are still in engineering for redesign. This needs to be a recall to get them off their duff and produce parts and replace for customers. The service advisor said would not hurt to drive truck but others online have said it could cause brakes to lock up and is dangerous to drive with this failure.

My 2016 ram 1500 lost power to power steering while driving never regained power back it has been in the shop since may 15 the power steering box has a recall i keep fighting with the dealership i’ve had to pay for rentals since may 22 the part is on back order from mopar makes you wonder why should i have to pay 5k out of pocket for a recall that should be repaired

2016 ram 1500 sway bar stabilizer bar cracked in the recall areas but the dealership won’t fix it for me also another part from mopar that is on back order for 6 weeks

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). The contact stated that while driving at approximately 30 MPH, the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed that metal shavings were found in the oil, and an unknown part was replaced. The manufacturer was notified of the failure. The failure mileage was approximately 84,000.

I have a 2016 RAM 1500. At 50k miles, the ABS light and the brake light came on. The message states “service ABS braking system”. I went to NAPA to get the code read and they said that I need the ABS Electronic Brake Control Module and the Brake Fluid Pump assembly replaced and that it could be very dangerous to drive my truck and in fact, if I keep driving the truck without it being fixed it was a danger to myself and others. NAPA called to order the parts and they said that it was back ordered by 3 days. The date of was 5/21/2024. They have NO date when they will have the vital parts to make my truck stop in the manner and condition that I bought the truck. I went online to do some research and I found out thousands of people are waiting years to get these parts and for every model and year since approximately 2012. The Dodge RAM people are not making the parts. They say it’s under “engineering review” or that they are simply backordered, FOR YEARS!!! So let me get this straight, THOUSANDS OF PEOPLE ARE DRIVING THEIR TRUCK ON THE ROAD IN AN UNSAFE CONDITION BECAUSE THE RAM PEOPLE “REFUSE” TO MANUFACTURE THE PARTS. This is what I’m being told. That my truck, that I paid a lot of money for and incidentally is paid off, doesn’t have the vital parts in it to make it stop effectively. I wrote to them to find out about the parts. The response that I got was telling me that the parts are no longer under warranty. I didn’t ask that question I asked when can I get the parts. And the

The contact's husband owns a 2016 Ram 1500. The contact stated that while her husband was driving at slow speeds, the vehicle experienced a loss of power steering assist while making a turn. The contact stated that the steering shaft and shaft pinch bolt had previously been replaced; however, the failure recurred. The vehicle was taken to the dealer, where the steering shaft and shaft pinch bolt were replaced a second time. The contact related the failure to NHTSA Campaign Number: 16V167000 (Steering); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 140,000.

The air suspension system on my truck failed while driving at 75 on the interstate last night, causing the truck to lean heavily to the right and disabling electronic braking. It felt like my truck was going to flip and it is nearly undriveable

The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly lost motive power and stalled, almost causing a crash. The contact stated the vehicle was able to be restarted moments later. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it remained for the past six months, due to parts not being available. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 160,000. VIN tool confirms parts not available.

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000. Parts distribution disconnect.

I purchased my vehicle 2 months ago and no problems were reported to me. After a few weeks my driver side air bags on my suspension do not inflate. Motor is making sounds and inflating passenger side, but not driver side. Parked truck with the following warning lights on dash (service air suspension & immediate air suspension service/repair required) began contacting dealers with no response back. Even called where it was purchased with no response back either. I was able to get in contact with a dealership and they reported the following: Air suspension compressor /valve block binds/sticks. My vehicle is the main transport for my family and the air suspension deflating while driving is a safety hazard and can cause serious damage if an accident is to occur.

It keeps saying parking light out. The engine light is now on and brakes and suspension are not good. Texas Crown auto sales or Crown auto sales sold me this lemon and I have only made 6 months of payments on it. It goes to the shop and stays at least three weeks every month In 2024. I have pictures and video of everyone that worked on it and sold it to me that they fired already.

I was driving truck to doctors office and the steering wheel would not turn , I slammed the brakes and barely missed a disabled women in the parking lot. A red light started flashing on the dash saying service power steering. Towed to mechanic with scan tool and said it needs a complete power steering rack. The truck only has 37,181 miles on it and is garaged since I had it. The dealer quoted 3400 dollars for repair. Called Chrysler customer service, and they said normal wear and tear. I told them I almost ran over someone and they didn't seem to care.

Vehicle has warning message regarding ABS, Electronic Brake System, and Trailer Brake System, and there is not nothing it can be done because manufacturer does not have part in stock, which restricts vehicle usage due to safety issues. I have tried thru several means to purchase the part without positive results.

While driving my 2016 Dodge RAM 1500 at between 25 and 30 MPH on the street behind [XXX] my steeling wheel locked up - or loss of power steering could not turn the vehicle to the left or right. Also a large emergency light and what looked to be like a steering wheel light flashed on my dash. I stopped turned off the truck where I was and turned on the emergency flashers. Uncertain of what happened I got out of the vehicle to see if something was leaking or if I might have lost a belt. Seeing no issues i got back into the truck and started it again. The steering returned so I drove straight home. I contacted the local Ram dealer service department and they had not heard of this issue. So i google it and found that this was an issue with the 2015 2016 1500 RAM i reached out to Stellantiis and was informed to have the truck towed to the RAM dealer to have the truck evaluated. Which i did I was informed by the dealer that it was the electric steering module was defective I reached out to Ram customer service and they said it did not fall within the VIN numbers for the issue. I have the part saved if needed and I have a video of the dash on the day of the incident but can not upload it. Part Number Description My Dodge part number is P68242957AE which I guess before or just after the recall parts number. 68242957AG Unit, Electric Power Steering (DS41) (sales codes 5ZK and 5ZE) or (DS62) (sales codes 5ZJ and 5ZF) or (DS91) (sales codes 5AX and 5ZE) or (DS98) (sales code 5AX and 5ZG

Fuel tank bracket rusted through causing the fuel tank strap to detatch. Same exact issue as Safety Recall U04 / NHTSA 18V-160 Frame Bracket

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted about the recall; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My ABS/Brake/Traction alarm is lit up on my 2016 Dodge Ram 1500 Big Horn (99.5k miles) and I was notified that the part is not available from Mopar/Dodge. It has been checked out by Firestone and confirmed by them that the part is not available.

Electronic braking system, traction control system and cruise control are non-operational. This problem affects all vehicles travelling on the road with me. The problem has been confirmed and diagnosed by a dealer. Warning lights on the dashboard are constant, along with "service electronic braking system" on engine start-up. This fault started in November, 2023. The dealership is unable to procure a replacement ABS module. Why is this not a recall issue? This fault prevents the vehicle from passing inspection.

The contact owns a 2016 Ram 1500. The contact stated while driving 65 MPH and making a turn, the vehicle lost power steering functionality. There was no warning light illuminated. The contact forcefully steered the steering wheel, and the vehicle regained power steering functionality shortly afterward. The contact stated that the failure had been recurring while driving and occurred increasingly while driving at slow speeds. The contact related the failure to NHTSA Campaign Number: 16V167000 (Steering). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000.