Page 9 of 30 · complaints 401–450 of 1,460

2015 Ram 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Service Brakes
Filed Feb 23, 2024TX

ABS, Traction Control, and cruise control not functioning due to failed ABS module. The part # is 68228991AD and they have been on back order for over a year according to my local dealer where I purchased the vehicle; and with no ETA available on when one will become available.

Fuel/Propulsion System
Filed Feb 22, 2024MT

The HPFP failed 9/15/23 in my ecodiesel traveling down the freeway in three lane traffic. I lost all acceleration , power. no brakes or power steering, I was nearly killed by several semi's because I lost all speed. It nearly caused a massive accident potentially killing me and several others in the process. I had seconds to react it left me traumatized from the event. I had to call a tow truck- which cost me $300- They left me stranded at the dealership in a different state hours from home with nothing. I was without my truck for a week. It was then taken back to my homestate and taken to a local dealership- in which they had it for a few weeks and said it was a dirty radiator filter charging $240 . I had my truck back for 4 days before it started doing the same exact thing and had to be taken back to the dealership. They then admitted it was the recall after all and said I was not allowed to remove it off the property but there was no fix. I was not given a loaner vehicle- I was not helped in any way- My truck is my own vehicle- Im a single female that commuted back and forth to work an hour away from home. They had my truck for 13 weeks- in which they said they did a work around - within 5 minutes of taking it- lost acceleration again, hesitating, multiple issues. Tried to get it back to the dealership- drove it a few times and again multiple issues- hesitations, no acceleration. Was in route to take it back to another diesel mechanic and it completely died and had to have

Engine and Engine Cooling
Filed Feb 22, 202477,000 milesFL

The contact owns a 2015 Ram 1500. The contact stated while driving 75 MPH and attempting to accelerate while changing lanes, the vehicle suddenly lost motive power and was unable to accelerate properly to keep up with the flow of traffic. The contact was able to pull over to the shoulder of the roadway and turn off the vehicle. After restarting the vehicle, the failure persisted, and the vehicle was unable to accelerate above 30 MPH. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the tone ring, informing the contact that the magnetic material separated from the tone ring, resulting in poor vehicle timing and fuel injection. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The VIN was included in the recall but had already been repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 77,000.

Fuel System, Diesel
Filed Feb 22, 2024130,000 milesOR

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was difficult to start. The contact stated that the vehicle was scheduled to be being taken to the dealer, however, the vehicle failed to start. The vehicle was towed to the dealer where it was diagnosed with fuel pump failure which caused damage to the fuel system. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been at the dealer for a year. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

Fuel/Propulsion System
Filed Feb 21, 2024CA

There is a safety recall on this vehicle, recall number 22V-406, issued in June 2022, which still has no remedy. We are concerned about the safety of this vehicle and my wife has had many instances where she was trying to accelerate into traffic, and the vehicle stalled. This has been an ongoing issue, and we are afraid one day this will lead to an accident. I believe 2 years is more than enough time for a remedy to this to have been found. I have spoken to the service department at my local Ram dealership, and all they tell me is that the parts are not available. This is unacceptable, and we need this resolved.

Steering
Filed Feb 20, 2024105,000 milesIL

The contact owns a 2015 Ram 1500. The contact stated that while driving approximately 35 MPH and attempting to make a right turn, the steering wheel became very difficult to turn in either direction. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 105,000.

Fuel System, Diesel
Filed Feb 20, 2024VA

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Service Brakes
Filed Feb 16, 2024LA

I am having an issue with my 2015 dodge ram 77000 miles. I get two messages, SERVICE ANTI-LOCK BRAKE SYSTEM and SERVICE ELECTRONIC BRAKING SYSTEM, AND THE BRAKE LIGHT IS ON , ABS LIGHT AND TRACKING LIGHT. AFTENR READING ALL THE COMMENTS I REALLY DONT HAVE MONEY TO KEEP SPENDING ON REPAIRS AND THE ISSUSE JUST COMES BACK. I DON'T DRIVE OVER 50 MILES BECAUSE I AM AFRAID OF THE DANGER OF THE BRAKES.

Steering
Filed Feb 15, 2024NJ

Steering is partially failing. Hard to turn the steering wheel and can not turn as much.

Electrical SystemFire
Filed Feb 13, 2024MI

Driving down the freeway Without warning vehicle dashboard started throwing out all kind of code warnings. Vehicle went into limp mode. Vehicle started on fire. Dealership states the blue def system was at fault. A problem this same dealer fixed just last year. At a cost of over $3000. This time with the fire the bill is over $8000. Not to mention the def system recall from a few years back where these components were suppose to be under an extended warranty. What is a consumer to do. We are at the mercy of these dealers Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Fuel System, Diesel
Filed Feb 12, 2024113,000 milesCA

The contact owns a 2015 Ram 1500. The contact stated that the vehicle failed to start. The message "The Vehicle Will Not Start. Service DEF. See Dealer” was displayed. The vehicle was jumpstarted and taken to the dealer however, the failure could not be duplicated. The dealer reset the mileage countdown. The contact stated that unknown parts were replaced; however, the failure persisted. The vehicle was taken back to the dealer, where the cause of the failure could not be determined. The vehicle was taken to an independent mechanic, but the cause of the failure could not be determined. The vehicle was not repaired. Additionally, the contact became aware that the VIN was included in NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 113,000. VIN tool confirms parts not available.

Steering
Filed Feb 12, 2024SD

This has happened 3 time now and basically has been parked since. We have had it to the repair shop and they couldn't find anything. Repair shop even has contacts who work for Chrysler in CO. We live in SD, it's winter. So vehicle need to warm for some time before driving. On all 3 occasions vehicle was warmed up for 15-30 mins. Hop in pickup to leave our yard and shift into drive. Steering wheel acts as if it's still locked. 1st time it lasted 5-10 seconds, I forcibly tried with all of my might to turn the wheel but could not get it too. Also tried shifting though gears while rolling. It just suddenly unlocked. The 2nd and 3rd time it lasted 30-60 seconds before it unlock. As a parent this vehicle isn't safe. What if it locks up while driving at 80mph on the interstate while my kids are in the car with me? I do have a video of it but it won't allow me to upload it.

Steering
Filed Feb 10, 2024NM

COMPLAINT/INCIDENT.On February 9th 2024, I was making a right hand turn onto main Street. My speed was under 10mph, closer to 5mph. . Without any warning or MIL, my truck suddenly went from easy steering to unable to move the steering column and jerked/locked the wheel by 90 degrees to the left. In other words, the steering wheel went from the 3:00 position and locked into place at the 12:00 position at the apex of the right turn. This put me on a path to driving into a 2story brick building. I was unable to accelerate and I was unable brake momentarily. The engine sputtered a few times; and that is when the MIL lit up on my dashboard stating “electronic power steering service” and “low battery voltage”. After the lights came on, the steering was brought back to normal along with the acceleration and my brakes. After the MIL displayed, steering resumed enough to pull into a parking spot. All of this occurred within 80ft from the apex of the corner to where the truck finally locked up. Total distance traveled 195 ft from start of turn to parked. The steering column and wheel completely locked up once in parking spot. I weigh about 230 lb and I could literally hang off the wheel without the wheel moving an inch.. At home, the power to the truck did not turn off like it normally would after 30 secs. The manual neutral transmission switch was pulled, which normally does not interfere with shutdown. After disengaging the truck powered off. However, I was unable to restart and only

Steering
Filed Feb 8, 2024MI

Power steering is intermittently failing, making it hard to turn.

Steering
Filed Feb 8, 2024FL

Power steering goes on and off, and sometimes works fine. but it can happen when you drive the car that is not safe.

Unknown or Other
Filed Feb 7, 2024MI

Gas tank strap went through the frame. Gas tank fell off while driving down roadway. Dodge will not repair since the vehicle had come from Canada. No warning lights came on.

Steering
Filed Feb 5, 2024OH

My power steering has suddenly became very stiff when turning left or right and the suddenly loosens up causing the truck to quickly shift left or right. It is every turn into a road or stop sign and there’s hesitation or a glitchy jerky feeling around curves going normal speed limit. There were no warning signals lights or errors before during or after the incident.

Steering
Filed Feb 5, 2024IN

Whenever the ambient temperature gets below 40 deg F, the "Service Power Steering" warning message appears and the steering doesn't work. The fuse is OK. The battery is OK. The connections going to the steering rack don't have any corrosion on the pins. I opened the steering rack to see if there was any water infiltration that might be causing a short on the circuit board, but it is dry. I saw the 2015 Ram 1500 had a recall for steering issues, but my VIN didn't qualify for the recall. There are no parts available to fix this problem, which tells me this is a widespread issue with the Ram 1500 trucks.

Fuel System, Diesel
Filed Feb 5, 2024SD

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Steering
Filed Feb 4, 2024TN

My husband was driving the vehicle when the power steering failed momentarily. It went back to normal but since it is going in and out intermittently. The mechanic will be giving it this week

Steering
Filed Feb 1, 2024NJ

Drove the truck to work, parked it and the steering was normal. When i left work the steering was very heavy. I have not yet had it looked at by a repair shop.

Fuel System, Diesel
Filed Feb 1, 2024FL

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Fuel System, Diesel
Filed Jan 29, 2024NJ

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Electrical System
Filed Jan 28, 2024OH

Power steering very stiff, doesn't return to center. Intermittent normal to very stiff steering while driving. Reading that some have had steering totally " lock " up and not turn at all.

Fuel System, Diesel
Filed Jan 26, 2024AZ

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had experienced a failure with the unexpected loss of motive power however, the vehicle was not diagnosed or repaired. The failure mileage was unknown. VIN tool confirms parts not available.

Steering
Filed Jan 17, 2024NY

While driving down the road, power steering light came on and lost all steering on the truck. Was luckily able to avoid another car and safely get the truck to the side of the road to get it towed.

Fuel System, Diesel
Filed Jan 17, 2024125,000 milesPA

The contact owns a 2015 Ram 1500. The contact stated that while driving at various speeds, the check engine warning light illuminated. The contact replaced the fuel filters on two separate occasions; however, the failure returned after the repairs. The contact then spoke with a mechanic who stated that the failure might be related to the fuel pump and to check for recalls on the vehicle. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. Recently, the contact stated that while driving at a slow speed, the vehicle entered LIMP Mode and would not accelerate above 30 MPH with the ETC (electronic throttle control) and check engine warning lights illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 125,000. VIN tool confirms parts not available.

Steering
Filed Jan 14, 2024ID

Electric power steering randomly stops working. Can be very dangerous when you’re turning sharp and expecting it to return to center after the turn and it doesn’t.

Fuel/Propulsion System
Filed Jan 12, 2024GA

Fuel sensor failure warning w/ accompanying check engine light. Fuel gauge non-functional. I ran code on it (forget the exact code) but YouTube mechanic showed how to fix by changing out the Fuel Sensor, which I did. Engine light went away. Been fine for a month and a half. It's now back to doing it again. Fuel Sensor Failure. I can't keep replacing these things, we're on a tight budget. I don't want to run out of gas somewhere due to not knowing how much I have.

Steering
Filed Jan 12, 2024AK

Power steering fail. 2015 Ram 1500

Electrical System
Filed Jan 11, 2024IL

The back up camera may or may not work. yes 2 It would be easy to back over a small child. 3 The problem was reported to a dealer and was told it could be a bad wire or a faulty radio system that would be expensive to repair.4 no 5 It began to mostly not work a couple years back

Engine
Filed Jan 9, 2024CA

Good morning! I own a 2015 Ram Ecodiesel. I am not the original owner. I am in California. The truck is not under warranty and the FCC will not help me nor the dealership. A few months ago I was towing my horses in a trailer and the truck started to lose acceleration, started to over heat, black smoke was coming out from under the hood, and it almost lost power going up a hill. It was very scary and it almost caused an accident and my horses were terrified. I barely got it to drive up the hill and pulled over to safe place. The truck was smoking black smoke, smelled terrible, and we felt in danger. I took truck to dealership in San Luis Obispo CA. It was diagnosed with a bad intake manifold, bad fuel lines, bad egr cooler. The estimate in costs was about $7,000. Luckily my husband is a mechanic and he performed the repairs. Than the truck was back up and running, no more black smoke, and it sounded better. On [XXX] I was hauling my horses and small only 2 horse trailer, same trailer, it’s small, not oversized or too big for my truck….. the truck started to lag, lose acceleration and drive slow, then it started a knocking sound….. then a high pitch noise….. this was terrifying as we were on a very busy freeway. I pulled over and the engine started to smoke and make horrible noises like knocking and high pitch screeches. My husband and I and our two horses were once again stranded with a broken down truck. This time on a very busy freeway, highway [XXX] in California. The truck

Fuel System, Diesel
Filed Jan 8, 2024115,000 milesNY

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated while driving approximately 55 MPH, the vehicle lost motive power and was jerking before downshifting to 2nd gear. The lightning bolt symbol was displayed, and the check engine warning light was illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was diagnosed but was not repaired. The approximate failure mileage was 115,000. VIN tool confirms parts not available.

Power Train
Filed Jan 5, 2024TX

The lifter is ticking for no reason I always use royal purple in my 2015 ram 1500 now for no reason out of no where it started to tick just driving to work. Now the more I research I find out that these hemi 5.7 engines are well known to tick because of the lift. If these lifters are well known to go out why haven't a recall been activated to fix the problem. I love my ram truck but now I'm going to have to spend money to fix it that I don't not have. That should recall these vehicles because this how they will lose customers.

Steering
Filed Jan 3, 2024MI

Going around a curve and the steering wheel locked up. The steering wheel is unresponsive at times and seems to have dead spots when turning. There is also a dry screech when turning the steering wheel at low speeds.

Steering
Filed Jan 1, 2024AL

The electric power steering fails when in low temperatures, Usually below 40 degrees. After the truck gets up to temperature the power steering starts working. It has not been inspected by anyone and it is unknown if it could be available for inspection. I have read on multiple forums of people having the same issue. There were no warning lamps present. It is a safety issue because it will happen when you are first taking off. For example it power steering will work coming down the driveway then when you get on the road it will go out, and after the truck gets to running temp. It will start working again.

Service Brakes
Filed Dec 29, 2023FL

ABS control unit and ABS pump failure, repaired and more failures. Repair is to keep buying new expensive parts that will fail again. This ABS system is poorly designed or the feedback control component is poorly designed. It doesn't work properly, repairing it is not answer, parts are back ordered for months or years AND IT'S A SAFETY ISSUE, HIGH SPEED SAFETY, WHERE PEOPLE DIE DUE TO NOT EMERGENCY STOPPING CORRECTLY. GET ON IT. HOW MANY FAILURES DO YOU NEED TO SEE?

Fuel/Propulsion System
Filed Dec 27, 2023CA

The reason for the submission is regarding the unresolved safety recall, NHTSA Recall Number22V-406. Recall StatusRecall Incomplete, remedy not yet available Summary Some 2014-2020 MY Jeep Grand Cherokee vehicles equipped with a 3.0L diesel engine may have been built with a high pressure fuel pump ("HPFP") that could fail prematurely. A HPFP failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. Safety Risk Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning.

Service Brakes
Filed Dec 20, 2023GA

Total ABS system failure at about 58k miles. Dash lights came on and chimes ringing. Took it in to the dealer for service, replaced ABS module and HCU. I drove for a week and problem came up again. Dealer said that ABS module was bad but HCU was good. Truck has been sitting at dealer since June 2023. They said that no parts are available across the U.S. and that Chrysler is reengineering ABS module. Parts weren't going to be available until March 2024, now it's April 2024.

Fuel System, Diesel
Filed Dec 15, 2023NC

The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway however, the vehicle was not able to be restarted. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel), but the VIN was not included. The manufacturer was notified of the failure but did not assist. The failure mileage was unknown.

Fuel System, Diesel
Filed Dec 12, 2023TX

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Steering
Filed Dec 9, 2023MI

Power steering service warning came on while turning at low speed.Experienced jerky and erratic steering at lower speeds. Adviced by mechanic to have towed for service, not safe to drive.

Engine
Filed Dec 1, 2023PA

Driving about 60 mph in rainy eavnivg when saddenly car start shaking beadly and almost lost control lost power and slowly got home and connect scaner witch shows code for crankshaft position sensor A circuit range/performance P0336

Electrical System
Filed Nov 30, 2023NY

My Horn does not work and my computer controls for Mileage, Tire Pressure, Oil Change, Diagnostic Information for the on board computer system does not work. . In talking to several other Dodge Ram vehicle owners they are having the same issues. in looking up this issue on YOU TUBE is is a manufacture's wiring problem with faulty or improper design. I have checked all of my fuse and they are intact. I was advised that it is a CLOCK SPRING issue and it is about a $485 to $502 dollars. SAFETY ISSUE IF THE HORN DOES NOT WORK AND THE AIR BAG. Thousands of vehicles are without a horn because of this manufactures defect. NEEDS TO BE NOTEDAS A SAFETY RECALL THROUGH DODGE RAM. Chrysler corp.

Power Train
Filed Nov 29, 2023CA

Crankshift position sensor code PO366 was orginally fixed a couple years ago with a computer update. Now having the same issues hard to start and engine not firing correctly to safely merge with traffic. Been ran off road because it takes so long to get up to highway speeds. An independent service center has found the same issue. Not able to get into the dealer until after the new year. I was driving down the road and it just went sluggish then the warning light went on after I was on the side of the road.

Engine and Engine Cooling
Filed Nov 27, 202396,000 milesOK

The contact owns a 2015 Ram 1500. The contact stated the vehicle was included in NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). After the recall remedy was completed, the vehicle went into LIMP Mode, while driving approximately 10-15 MPH. The vehicle then started to jerk. An unknown warning light illuminated, and the check engine warning light illuminated. The vehicle was taken back to the same dealer that completed the recall repair and the contact was informed that the tone wheel and crank sensor had failed and needed to be replaced. The contact also received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the repair was not covered under the recall. The manufacturer also informed the contact that the vehicle was no longer under warranty. The approximate failure mileage was 96,000. VIN tool confirms parts not available.

Fuel System, Diesel
Filed Nov 27, 202370,000 milesTX

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated while driving approximately 60-80 MPH, the vehicle went into LIMP Mode and the speed was reduced. A message indicating that the engine would shut down after 170 miles was displayed. The vehicle was taken to the dealer, where it was diagnosed that there were metal shavings in the high-pressure fuel pump. The dealer determined that the fuel system needed to be replaced. The contact stated that the dealer only replaced the fuel rails, and the failure recurred on the same day of the repair. The vehicle was towed to the dealer, where an unknown repair was performed; however, the failure persisted. The vehicle was taken to a second dealer, Monahan’s Chrysler Dodge Jeep Ram (403 E Interstate 20. Monahan’s, TX 79756), where the Diesel Exhaust Fluid (DEF) pump was replaced; however, the failure persisted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, and several cases were opened. There was no further assistance provided. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

Steering
Filed Nov 21, 2023VA

*Intermittent/Random Loss of Power Steering. Yes, available for inspection. *When it fails vehicle becomes extremely difficult. Several of near crashes due to steering fail. I currently am not driving to the high risk and awaiting results and actions from NHTSA/Governments current investigations. *Dealer said my VIN is not covered under the current recalls. *I asked my dealer to inspect during oil change and tire rotation service. I do not know if they documented it in their system. It currently was not failing when they checked for codes/errors. *Red warning steering wheel indicator on dash during failures.

Steering
Filed Nov 20, 2023179,000 milesSC

The contact owns a 2015 Ram 1500. The contact stated while driving 35 MPH, the steering wheel became firm which made the vehicle difficult to operate. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to the electric power steering assist being inoperable. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 179,000.

Fuel/Propulsion System
Filed Nov 20, 2023TX

On August 27, 2023, on my home my 2015 RAM 1500 Eco Diesel lost all power at 70 mph and the "Electronic Throttle Control" light came on. I was able to get my truck home in "limp mode" and had it towed to the dealership the next day (August 28, 2023). Two weeks later, the dealership called and said that my truck had "fuel contamination" because there were "shavings and rust" in my fuel filter housing and it would cost $21k to replace the entire fuel system. I asked for a more thorough diagnostic because there is the open recall (Z46) on the vehicle related to the high-pressure fuel pump that will leave debris in the system. They then claimed that a "Stalantis engineer" looked at it and put a restriction on the vehicle to not be covered under recall warranty due to "fuel contamination." I asked for a detailed diagnostic report which they could not provide. I then filed a claim through Stalantis and went through a 2-month process and 4 different case managers who ultimately claimed that they couldn't cover it because of the fuel contamination restriction. So, I then filed an insurance claim who did their own investigation, including collecting a fuel sample from the truck tank, investigating the last fuel station I used, and interviewing the dealership. They concluded that the issue was due to the recall (specifically, the fuel pump leaving debris in my fuel system) and was NOT external fuel contamination. They also claimed that the dealership would not provide a diagnostic repo

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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