2015 Ram 1500 complaints

The contact owned a 2015 Ram 1500. The contact stated that while hauling a 2018 Jayco Hummingbird at 50 MPH, the "Low Voltage Battery" warning message appeared on the instrument panel. The contact immediately pulled over and exited the vehicle as white smoke began to emit from underneath the hood. The smoke quickly turned into flames as the contact attempted to extinguish the fire with a fire extinguisher. The contact used a total of three fire extinguishers in an attempt to extinguish the fire; however, the fire returned after each attempt. With the assistance of a fellow motorist, the contact managed to pour water over the entire engine which finally extinguished the fire. The authorities arrived at the scene and performed a thorough inspection of the vehicle to ensure that the fire was extinguished. A police report was filed. The contact suffered severe mental trauma as a result of the incident. The vehicle was initially towed to an independent tow yard but was later placed in the possession of the contact's insurance company. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was deemed a total loss as a result of the fire. The failure mileage was approximately 122,000.

Upon startup the vehicle routinely fails to load the infotainment/center console. This failure prevents the operator from seeing the rear view camera. Nothing in the console comes online for several minutes and other times it loads just fine. It has occured on my truck more than 50 different times.

Safety recall 22V-406 was issued over two years ago, on 6-9-2022. The manufacturer is negligent, in that it has not addressed the problem and repaired the vehicle in a timely manner. The local dealer indicates they have no idea when the manufacturer will attempt to address the problem.

Abs module failure. No cruise control ,abs , trailer brakes, traction control. Parts in engineering review for over a year now. Call each month only to be told next month.

I previously sent a complaint regarding my vehicles CRANKSHAFT POSITION SENSOR. I took it to a dealership and I now have to wait for the part to be ordered! Then it is going to be about 2 weeks before it can be repaired! I was told by the dealership that this part had been on a recall list! So I feel someone should be responsible for fixing and paying for this repair! Approximately $1000! I bought the truck used so therefore the dealer I bought it from should have known this! Right?! HOLZHAUERS MOTORS..NASHVILLE ILLINOIS My truck is being repaired by ABSHER ARNOLD MOTORS MARION ILLINOIS NOW. This is close to where I now live. I really feel someone should be helping me with this repair! You can verify my info by contacting Absher Motors 618-993-5000 Help would be appreciated!

The contact owns a 2015 Ram 1500. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. In addition, the contact was informed that [XXX] , was under review by the manufacturer and parts were unavailable. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. In addition, the contact was informed that the VIN was not under recall. The failure mileage was approximately 38,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Intermittent loss of power steering. Difficult to turn wheel at low speeds. Steering is tight then will loosen causing it to be difficult to control vehicle while turning. Ram dealer installed new steering rack and pinion which cost me $4,100 on May 15, 2024. However, steering problem is still occurring.

While driving my vehicle seemed to downshift (best way I can describe it) and then I had a CHECK ENGINE LIGHT come on and another type of warning light came on. I was able to get it to a place that put a tester on it and I got a DIAGNOSTIC CODE P0336. REPLACE CRANKSHAFT POSITION SENSOR. I had to drive it home but it wasn't running right and is hard to start now. I have only had this truck since Dec. 2021 and this makes the 4th sensor that has messed up! I will call a dealer Monday to make a service appointment but I feel I shouldn't have to pay for this! Luckily I was able to drive it home. Can you help me? Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Hello, I have a Ram equipped with the Air Ride Suspension. It has been a long on going problem for me. It has been a safety concern as it involves with the Suspension of the vehicle and at random moments the front end of the truck will drop all the way down to the bump stops making it impossible to drive or steer. I have noticed I am not the only one and that plenty of other people have delt with this issue as well.

The contact owns a 2015 Ram 1500. The contact stated while driving approximately 65 MPH, the vehicle began to lose motive power and the check engine warning light illuminated. The vehicle was taken to the local mechanic who diagnosed that the fuel pump was faulty. The fuel pump was replaced but the failure persisted. The vehicle was taken back to the local mechanic who replaced the fuel pump a second time. The vehicle continued to experience the failure and the local dealer was contacted. The cause of the failure was not yet determined. The vehicle was not yet repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not yet contacted. The failure mileage was 85,000.

My Ram 1500 Ecodiesel was reprogrammed by Henkle Auto dealership in Battle Creek Mi. It now has a dead fuel pedal when cold and will then lunge all at once. I also lost 4 mpg. I have contacted the dealer and Ram Chrysler, and they said that there is nothing they can do to undue an updated ECM program. My case number from Chrysler is [XXX]. This is a huge safety issue, and the dealer or Chrysler will fix the issue. Need help. Thank You INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle decelerated before stalling. The contact veered over to the shoulder and attempted to restart the vehicle. The contact stated the vehicle had minimal power delivery which prevented the engine from turning over. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the tone wheel needed to be replaced. The contact referenced NHTSA Campaign: 23V411000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000.

Pulling out into traffic and my truck stalled and the truck threw the code p0336 crankshaft position sensor a circuit range/performance. luckily i was able to pull into the median out of the way of traffic. took it to the dealer and they have done the new recall for the reprogram to sense off the cam instead of the crankshaft. this did not fix the problem dealer says its the tone wheel and the manufacture wont fix the tone wheel under the one of the recalls that was previously issued that was to replace the tone wheel. truck was running just fine untill this happened.

The contact owns a 2015 Ram 1500. The contact stated that while the vehicle was parked, the steering wheel became abnormally stiff and was difficult to maneuver. The contact also stated that the vehicle was losing motive power. The contact stated that the steering wheel warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 190,000.

The contact owns a 2015 Ram 15000. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at an undisclosed speed, the vehicle was shaking and vibrating abnormally. The vehicle was taken to the local dealer who diagnosed that the DEF filter had malfunctioned due to soot build up, and the crank position sensor tone wheel was faulty and needed to replaced. The vehicle was not yet repaired. The failure mileage was 160,000. Parts distribution disconnect.

Fuel pump gauge not working. Fuel Gauge has failed to acknowledge any gas. It came on and off for a few days now for 2 days straight it stays on with a low fuel level and the gauge read zero.

Electric power steering rack module went bad. This is a known problem and can cause accidents.

When driving steering becomes stiff and almost uncontrollable. It happens intermittently however becoming more frequently and more stiff each time. No warning lamps or messages before, during or after it happens. When steering is stiff it makes it difficult to steer, like there is no power steering at all. It can be difficult to keep my truck in its correct lane while driving. This has been happening for several months now, I am not sure of specific date it started happening. Happens at various speeds between 35 and 65 MPH

Failure of the tone wheel on a 2015 Ram 1500 Ecodiesel. W58 recall dated 2/2021 was performed. ( a software repair for a mechanical issue) W68 recall also dated 2/2021 refers to the replacement of the tone wheel in certain Ram 1500 trucks. On 2/26/2024 My vehicle would not start following a lack Of acceleration/hesitation the night before on the freeway with my daughter driving late at night by herself! I Had to have the high pressure fuel system, fuel rails and injectors replaced due to metal shavings found. (All under a separate recall that had just come out) The dealer also said the tone wheel needed replacement and was the source of the inability to start and the hesitation in acceleration that was encountered. Ram refuses to cover the tone wheel despite the knowledge they have regarding the delaminating of the tone wheel. Supposedly the W58, a software update) was to over ride the mechanical issue of a delaminating tone wheel. How can a software update repair an obvious and known mechanical issue? Why was my vehicle given a “band-aide” and not repaired correctly? Why is the NHTSB allowing Ram to band-aide a mechanical issue that could cause serious injuries due to loss of power or acceleration in a traffic scenario. It makes absolutely no sense. Please look at this issue regarding the band-aide fix and enforce the correct decision in W68 to replace the defective mechanical part of ALL affected vehicles allowing the many many owners that have suffered financially due to t

The contact owns a 2015 Ram 1500. The contact discovered that the NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The contact stated while driving the vehicle at approximately 5 MPH, the steering wheel locked up and the contact was unable to turn the steering wheel. The vehicle was restarted, however, the failure recurred. The message stated that "Power Steering Service" was displayed. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.

My truck has been at Dodge in fort Pierce Florida for recall number z46 and y63 for 8 months I have went over and above and beyond to call and try to get it switched over they're saying it's registered in Canada I'm getting no help they're acting like it's my fault they're not offering me a rental car or a loaner car I've lost my job I just need help getting something done maybe then purchasing it back I filed case numbers with no response I need help please

Vehicle is repeatedly setting C2200-49 code for a failed ABS module. The ABS and Brake lights are being set. This is a known with this era of Ram pick up trucks.

The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the engine seized. The check engine warning light was illuminated. The vehicle failed to restart and was towed to the residence. The contact stated that the crank shaft position sensor was previously reprogrammed under an unknown recall; however, the failure recurred. The dealer was made aware of the failure and informed the contact that the manufacturer had not provided authorization to replace the crank shaft position sensor under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 152,000.

The contact owns a 2015 Ram 1500. The contact stated that while making a left or right turn the steering wheel failed to return to center automatically. The contact had to use an excessive amount of force to assist with straightening the steering wheel. The failure occurred intermittently. There were no warning lights illuminated. The vehicle had not been taken to the dealer. The contact learned of NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was 170,000.

The vehicle had a sudden loss of power steering. The vehicle is difficult to turn right or left.

Dodge sent us a safety recall in May 2021 for Crankshaft Positioner Sensor and Toner Wheel faulty part. We took it to our local dodge dealership, they ran a computer test and said "it's fine" and sent us on our way. The car involuntarily stalled a few times while driving it the past few years. In February 2024, we took the vehicle in (AGAIN) to have the same issue looked at and they said the part needed to be replaced and said dodge will not pay for it and charged us $2900. Dodge is refusing to take accountability for this original safety recall and we are very concerned that our family was put at risk many times while driving this vehicle. Dodge new this part was a faulty part and refused to replace it.

In June of 2023 my ABS module went out part #68228991AD was told part was on back order till September 2023, this has continued so that as of this date I'm being told that expected part availability is April 2024. This part is a crucial Saftey part for the use of this vehicle. Beyond the lack of ABS breaking or traction control, the vehicle has lost cruise control, & brake control on a hill.

The contact owns a 2015 Ram 1500. The contact stated while driving 25-40 MPH, the vehicle lost power steering functionality. The contact stated that the failure had been recurring at slower and higher speeds. Additionally, the contact stated that the steering wheel failed to return to the center after making a turn. The contact stated that the vehicle was scanned using an ODB scanner but was unable to retrieve diagnostic test codes for the failure. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 16V167000 (Steering) however, the dealer informed the contact that the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 105,930.

Electric Power steering it is now. I will try and keep it when repaired. The Truck would not turn with out using two hands and pulling and wasn't very responsive then. yes at an independent shop and at a dealer. No warning lights ever came on independent shop computer says working fine. Everything was fine and it quit working on a trip to the store. I'm glad my kid wasn't driving. I have drove old trucks without power assisted steering and had an idea how to get it to turn. Women and old people wouldn't be strong enough to turn it and would likely crash very dangerous. Mine obviously should have been recalled with the other 2015 models because it has failed just like them. I know this issue is still under investigation according to an article in August of 2023. This is a very dangerous situation when it happens my truck has only 113k on it. steering shouldn't ever fail at that low of use. These should be banned they are not safe.

Power steering hard to turn truck when driving.Very stiff.When driving on curvy highways Going right on slightly (curves) wheel fights back going left.Like a pulsating pull. With power steering you can turn the wheel with your finger right to left, but can’t with the stiffness. Haven’t had it checked out yet.

The vehicle experiences a loss of power steeing assist, extra steering effort is required especially at lower speeds, increasing the risk of a vehicle crash. The electric power steering is problematic.

The engine seems to have failed. Yes it is available for inspection upon request. My safety was put at risk as the vehicle lost all power on the highway. Yes, the problem has been confirmed by a dealer or independent service center. Yes, the vehicle has been inspected, but due diligence needs to be done on the part of the inspectors to get at the root cause of the failure. No, that was one of the most alarming and scary parts is that there were no symptoms, warning messages, etc.

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000(Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the vehicle had stalled while driving. An unknown local dealer was contacted and it was confirmed that the part was not available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 120,000. Parts distribution disconnect.

Engine failure. Driving and heard a noise then oil pressure drops to zero psi and warning came one. Oil pressure would go back up during driving but during stop/idle would go back to zero. removal of oil filter and visual inspection showed metal particles. Oil was always changed ontime.

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Steering is very hard all of a sudden

I was driving home from work and my electronic power steering gave out and came back and gave out repeatedly, no warning light or signs of this. Came home to google it and saw this was being investigated and wanted to share that I also am experiencing it. This is dangerous because it becomes INCREDIBLY hard to steer.

Vehicle would not restart after being shut off, thereby leaving me stranded on the side of the road in an area without cell phone reception or through-traffic, which led to me having to walk 7 miles at night while in below-freezing temperatures to get help. The engine component that failed was the tone wheel (part of the crank position sensing system). It failed without any warning. This engine component was previously subject to a recall (W58) that did not address the primary issue, which is the component's manufacturing/design defect that renders the vehicle inoperable as soon as it occurs. This defect can create life-threatening situations for drivers and passengers inside these vehicles when the defect occurs in uninhabited areas, as well as other motorists if the defect occurs on busy roadways. Many others have reported experiencing the same problem in vehicles with relatively low mileage, which is unique to this particular engine.

See attached document for complaint

Abs module has stopped communicating with computer . No brakes issue on thousands of these trucks

The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality. The contact stated that the power steering seized. The vehicle was driven to the residence. The contact contacted an independent mechanic. The vehicle was diagnosed, and the mechanic retrieved a fault code for steering failure. The vehicle was taken to the dealer and the contact informed the dealer of the code that was retrieved. The contact also informed the dealer of the NHTSA Campaign Number: 16V167000 (Steering). The contact was advised that the vehicle VIN was not associated with the recall and that the repair would not be covered. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 129,400.

Vehicle driving at cruise speed (approximately 55 - 65 mph) on hard surface road. No warning or indicators displayed or observed when suddenly the oil pressure bottoms out, engine loses compression and very loud metal clunking sound while it stalls out. Oil blown all over wheels and tires, making it hard to get to shoulder. Cannot shift into neutral while running. All oil drains out on road and roadside and coats windscreen of car behind. . Towed to dealer. Dealer confirms motor blown but unable or unwilling to communicate what exactly failed. miles 61, 190. all service records up to date but dealer did not perform recall despite parts available. No prior indications, oil life 22% left, all fluids and tire pressures normal range. all records on file dealer. Quoting $20,000 for a new motor. Available for immediate inspection.

Abs, traction and brake light all came on on dash. Part number 68228991AD needs to be set under a recall part as a safety concern.

The dealership and Ram are refusing to fix my fuel pump because it’s older than 2020. They are saying they’re doing it by newer to older vehicles. I’ve been tryin to get my truck fixed as the pump is making squeals and tapping. I’m afraid of the damage it’s causing my engine and don’t understand why they can’t fix it when they have the parts.

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to start the vehicle and while the vehicle was idling, the message "Regeneration Mode" was displayed on the instrument panel and the vehicle failed to start. The contact made several attempts to start the vehicle. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 200,000. Parts distribution disconnect.

My Ram 1500 has lost power several times while cruising at 55+. The first time was related to recall W58. My crank sensor became delaminated and caused my truck to completely die. After months of waiting I finally received my truck back, however, the recall is still open due to there being no fix. Just a few months later my truck died twice on the highway. This time it was due to recall Z46. After being sent from one person to the next all I am left with is I am on a list that is about 2 years behind for replacement parts.

I was traveling with my Ram 1500 Eco diesel truck pulling my camper when the Crankshaft position sensor on the transmission failed and my truck went into limp mode. I called the local ram dealership and they said they couldn't get me in for 5 days. I was staying in my camper off of the side of the road. So needing to do something I called another local shop and they got me in the next day and put it on diagnostics. Luckily they were an honest shop and they ran the truck and found out that this truck had a recall or extended manufacturers warranty for this sensor so they called the dealership for me and verified it. So I paid 150 dollars for the diagnostics and took my truck to the dealership to have the recall work on the sensor done. a week later I picked it up. I sent the 150 dollars receipt for the diagnostic work to FCA and they refuse to pay stating they don't pay for diagnostics. The only reason I had a diagnostic done was because of the failing part which turned out to be on recall or extended manufacturers warranty. I feel they owe me for this covered repaired. Please help me recoup my loss for this covered breakdown. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, when the contact attempted to set a recall appointment the dealer refused to perform the recall due to excessive mileage on the vehicle. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 65 MPH, the vehicle started losing motive power and the vehicle almost stalled. There was no warning light illuminated. The vehicle was not repaired. The failure mileage was approximately 190,000. VIN tool confirms parts not available.

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the contact attempted to schedule an appointment; however, the dealer refused to perform the recall repair due to excessive mileage on the vehicle. The contact stated that the dealer was responsible for completing the recall but failed to perform the recall repair. The manufacturer was not made aware of the issue. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that the check engine warning light was illuminated. The vehicle was not repaired. The failure mileage was approximately 196,000. VIN tool confirms parts not available.

Steering gets very stiff. Sometimes can not turn the wheel. Not good if it's moving in traffic.