No owner complaints are on file for this vehicle. It has been recalled 2 times.
2 safety recalls
Part 573 reports
Fuel System, Diesel › Storage › Tank Assembly17V618000
Filed Oct 4, 20173,163 vehiclesPrevost Cars, Inc.
Defect. Prevost Cars, Inc. (Prevost) is recalling certain 2008-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 VIP, X3-45 VIP Entertainer, and XL2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.
Risk. If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. Either scenario increases the risk of a crash.
Remedy. Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. The recall began on December 4, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-28.
Engine and Engine Cooling › Engine14V771000
Filed Dec 3, 201480 vehiclesPrevost Cars, Inc.
Defect. Prevost Cars, Inc.(Prevost) is recalling certain model year 2009-2011 XL2, XL2 Shells, X3 Shell Converted Coaches, and X3 motorcoaches manufactured January 1, 2009, to December 31, 2011, and equipped with an automatic fire suppression system (AFSS) pressure tank in the engine compartment. The tank's pressure relief valve may not withstand the temperatures in the engine compartment, resulting in the venting of the extinguishing agent.
Risk. If the event of a fire, if the pressure tank has previously vented, the system would not be functional to help extinguish the fire, increasing the risk of injury.
Remedy. Prevost will notify owners, and dealers will relocate the tank, free of charge. Owners were mailed interim notices on February 2, 2015. A second notice for owners to obtain the remedy was mailed on May 21, 2015. Owners may contact Prevost customer service at 1-877-773-8678. Prevost's number for this recall is SR15-01.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 4, 2017. Source: NHTSA Office of Defects Investigation.