Page 5 of 7 · complaints 201–250 of 330

2002 Pontiac Grand Prix complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Power Train
Filed Oct 15, 200895,000 milesAZ

TL*THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT NOTICED THAT THE STEERING COLUMN WOULD NOT LOCK PROPERLY AND THE FLOOR SHIFTER WOULD NOT REMAIN LOCKED IN ITS PROPER GEAR. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT HE WOULD HAVE TO REPLACE THE NEUTRAL SAFETY SWITCH AT THE COST OF OVER $400. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND CURRENT MILEAGE WAS 118,000.

Engine and Engine Cooling › Engine
Filed Oct 9, 2008NY

RECURRING BURNING OIL SMELL AND OIL LEAK ON MY 2002 PONTIAC GTP GRAND PRIX. @ DIFFERENT DEALERS HAVE HAD THE VEHICLE TO FIX IT MULTIPLE TIME AND AT A COST OF MORE THEN $1600 DOLLARS. ONLY THE HAVE THE REPAIR FALL UNDER A RECALL AFTER WHICH THEY WONT REFUND MY MONEY. ADDITIONALLY THE CAR STILL HAVE A OIL LEAK AND BURNING OIL SMELL. THESE ARE THE SYMPTOMS FOR THE ENGINE FIRES THAT CONSUMERS ARE EXPERIENCING WITH THIS ENGINE. I CANT EVEN SELL THE CAR, NO ONE WANTS IT DUE TO THE NATURE OF THE PROBLEM. I'M READING DOZENS OF SIMILAR SITUATIONS EVEN SOME HOMES BEING DAMAGED FROM FIRE RESULTING FROM THE ENGINE FIRE AFTER YOU TURN THE CAR OFF. *TR

Engine and Engine Cooling
Filed Sep 29, 2008WY

I HAVE A 2002 PONTIAC GRAND PRIX SE. IT IS A 4 DOOR. I HAVE HAD TO REPLACE THE MANIFOLD GASKETS TWICE WITH IN 9 MONTHS. I STARTED TO NOTICE THAT I DID NOT HAVE ANY HEAT. I TOOK IT TO A MECHANIC AND THEY SAID THAT MY GASKETS WERE LEAKING. I WAS TOLD IT WOULD RUN ME AROUND $900. THE PARTS WERE ABOUT $76. THE LABOR WAS THE MAJORITY OF IT. I WAS THEN TOLD I HAD TO HAVE MY OIL CHANGED AND THERMOSTAT. THIS HAD CAUSED MY THERMOSTAT TO GO OUT. I HAD IT REPLACED. ABOUT 9 MONTHS LATER THE SAME THING HAPPENED. NO HEAT AND ECT. TOOK IT TO THE SAME MECHANIC AND HE SAID IT SHOULD'VE LASTED LONGER. HE CHECKED TO SEE IF IT WOULD STILL BE UNDER WARRANTY AND IT WAS NOT. GM ONLY GUARANTEED THIS JOB FOR 6 MONTHS. I AGAIN HAD TO REPLACE THE GASKETS. GM HAD PUT IN PLASTIC GASKETS INSTEAD OF METAL GASKETS. I AGAIN HAD TO PAY ADDITIONAL $800. I CHECKED ON THE RECALLS FOR THIS AND THERE WEREN'T ANY. I ALSO GOOGLED THIS COMPLAINT AND HAVE FOUND MANY OTHER PEOPLE WITH THE EXACT SAME THING GO ON WITH THEIR VEHICLES. MY FAMILY HAS ALWAYS BEEN A GM FAMILY, BUT WE HAVE NOW ELSEWHERE. MY BROTHER IS A SALESMAN AND HE SAYS THAT GM PRODUCTS ARE THE FIRST TO GO AND THEY WEAR OUT THE EASIEST. PRETTY SAD WHEN A SALESMAN YOU KNOW DOESN'T ENJOY SELLING GM PRODUCTS. ANYWAY, MY POINT IS THIS NEEDS TO BE TAKEN CARE OF AND GM NEEDS TO STEP UP AND TAKE ON THE RESPONSIBILITY FOR THIS DEFECT. THEY ARE LOSING ENOUGH BUSINESS THE WAY IT IS. I THINK THEY NEED TO MAN UP AND STAND UP TO THEIR DEFECTS. I WORK IN THE OIL AND GAS

Engine and Engine Cooling
Filed Sep 15, 200868,000 milesWY

GUNK IN MY ENGINE CAUSING LIFTERS TO STICK. *TR

Fuel System, OtherFire
Filed Sep 9, 2008130,000 milesNJ

I HAVE A 2002 PONTIAC GTP THAT THE ENGINE CAUGHT ON FIRE. THEY SAID IT WAS A LEAK FROM A FUEL LINE. I KNOW THERE WAS OR IS AN INVESTIGATION GOING ON SINCE LAST YEAR ABOUT THIS PROBLEM. I WAS WONDERING WHAT WAS GOING ON WITH THE INVESTIGATION AND WHEN IT WOULD BE RESOLVED. THANK YOU. SCOTT TAYLOR *TR

Electrical System › Ignition
Filed Aug 22, 200862,000 milesWA

INTERMITTENT PROBLEM WITH KEY NOT RELEASING FROM IGNITION. *TR

Power Train › Automatic Transmission › Torque Converter
Filed Aug 19, 200884,556 milesMO

TL*THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE DRIVING 40 MPH, THE VEHICLE SLOWED DOWN AND WOULD NOT GO ABOVE 40 MPH. A MECHANIC INSPECTED THE VEHICLE AND IT WOULD NOT SHIFT. THE TORQUE CONVERTER WAS DIAGNOSED AS THE CAUSE OF THE FAILURE AND WAS REPAIRED AT THE COST OF $2,217.97. THE CONTACT FILED A COMPLAINT WITH PONTIAC (CASE NUMBER 71-655316876). THE CURRENT MILEAGE WAS 85,300 AND FAILURE MILEAGE WAS 84,556. UPDATED 02-18-09 UPDATED 02/18/09. *JB

Engine and Engine Cooling
Filed Aug 15, 200887,000 milesUT

I HAVE A COMPLAIN ON MY 2002 PONTIAC GRAND PRIX V6, WE HAVE CHANGED THE THERMOSTAT, WATER PUMP, BELTS, HOSES, ETC, ANYTHING U CAN THINK OF WE'VE DONE IT. HOWEVER THE INTAKE MANIFOLD IS LEAKING APPARENTLY THE GASKETS ARE CRACKED, WELL I'VE READ ONLINE THAT A LOT OF THESE CARS HAVE THIS ISSUE AND ITS A VERY COSTLY PRICE TO FIX, WHY HASN'T THERE BEEN A RECALL BY PONTIAC FOR THE PROBLEM IT IS EXTREMELY RIDICULOUS. *TR

Engine and Engine Cooling
Filed Aug 12, 200812,500 milesME

TL*THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX SE. WHILE PERFORMING AN OIL CHANGE, THE MECHANIC DISCOVERED A COOLANT LEAK AROUND THE INTAKE MANIFOLD GASKET. THE VEHICLE IS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 08V118000 (ENGINE AND ENGINE COOLING). THE CURRENT MILEAGE WAS 30,600 AND FAILURE MILEAGE WAS 12,000.UPDATE 09/10/08 *CW UPDATED 09/15/08. *JB

Electrical System
Filed Jul 9, 2008IL

2002 GRAND PRIX IF IT WAS HUMID OR DAMP THE KEY WOULD GET STUCK IN START GRINDING THE STARTER. WHEN WE WOULD TAKE IT IN THEY SAID THERE WAS NOTHING WRONG. IT HAPPENED ABOUT ONCE A WEEK. ON JULY 7 WHEN I STARTED THE CAR THE KEY WAS STUCK GRINDING THE STARTER. THIS TIME IT WOULD NOT TURN BACK I DIDN'T KNOW WHAT TO DO. THEN IT STARTED TO SMOKE AND STOPPED RUNNING. I HAD TO PULL THE BATTERY I HAD BURNT OUT THE STARTER. I T HAD TO BE TOWED AND A KNEW IGNITION AND STARTED WAS PUT IN THE AUTO REPAIR SAID THEY SEE THIS ALOT, HOPEFULLY IT DIDN'T HURT THE ENGINE. *TR

Exterior Lighting
Filed Jun 22, 200865,000 milesCA

BRAKE LIGHT FAILED BROKEN MULTIFUNCTION SWITCH. *TR

Engine and Engine Cooling
Filed Jun 10, 200880,000 milesTX

TL*THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. AFTER PARKING THE VEHICLE, THE CONTACT SMELLED BURNING MOTOR OIL. HE NOTICED OIL ON THE GROUND UNDERNEATH THE VEHICLE. HE REPLACED THE FRONT ROCKER COVER GASKET, BUT STATED THAT THE REAR GASKET WAS THE ONE THAT NEEDED TO BE REPLACED. THE CONTACT RECENTLY RECEIVED A SAFETY RECALL NOTICE FOR THE FRONT GASKET. HE WOULD LIKE TO BE REIMBURSED FOR REPLACING THE FRONT GASKET AND WOULD ALSO LIKE THE MANUFACTURER TO REPLACE THE REAR GASKET. THE CONTACT ALSO STATED THAT HE COULD PLACE HIS HAND BEHIND THE ENGINE AND FIND OIL LEAKING. NHTSA CAMPAIGN ID NUMBER 08V118000 (ENGINE AND ENGINE COOLING) WAS REFERENCED. THE CURRENT MILEAGE WAS 120,000 AND FAILURE MILEAGE WAS 80,000. UPDATED 07/09/08 *BF UPDATED *JB

Engine and Engine CoolingFire
Filed May 20, 2008152,772 milesIL

CAR WAS PARKED IN A SLOPED DRIVE-WAY. WAS NOT DRIVIN IN A FEW HOURS. HEAVY SMOKE FROM WHEEL WELLS. ENTIRE ENGINE COMPARTMENT WAS COMPLETELY ENGULFED IN FLAMES WITHIN 8 MINUTES. FIRE DEPARTMENT WAS CALLED, THEY EXTINGUISHED FIRE WITHIN MINUTES. LUCKILY MY CAR WAS NOT PARKED IN MY GARAGE. *TR

Power TrainCrash
Filed May 19, 2008101,000 milesMN

TL*THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE VEHICLE WAS IN THE PARK POSITION WITH THE ENGINE TURNED ON. WHILE THE CONTACT'S SON WAS MOVING FROM THE FRONT TO THE REAR SEAT, HIS FOOT STRUCK THE SHIFTER. THE GEAR SHIFTED INTO REVERSE AND THE VEHICLE MOVED IN A CIRCULAR MANNER BEFORE ROLLING BACKWARDS INTO A LIGHT POLE. THE FRONT BUMPER AND PASSENGER SIDE HEADLIGHT WERE DAMAGED. THE APPROXIMATE SPEED AT THE TIME OF THE CRASH WAS 10 MPH. THE VEHICLE HAS NOT YET BEEN INSPECTED BY A MECHANIC OR DEALER. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 101,000.

Visibility › Power Window Devices and Controls
Filed May 14, 200870,000 milesFL

THE REGULATORS IN ALL 4 OF MY POWER WINDOWS BROKE WITHIN 4 MONTHS OF EACH OTHER. BEFORE THEY BROKE, I WOULD ROLL DOWN MY WINDOWS AND WHEN I WOULD TRY TO ROLL THEM UP, THEY WOULD NO ROLL UP. AFTER A FEW MINUTES THEY ROLLED UP LIKE NORMAL. *TR

Exterior Lighting
Filed Apr 28, 200860,000 milesOR

BOTH REAR TAIL LIGHTS FILLING WITH WATER. THIS HAS CAUSED ONE INSTANCE OF PASSENGER SIDE TAIL LIGHTS TO MALFUNCTION. *TR

Power Train › Automatic Transmission
Filed Apr 25, 2008TX

AFTER THE PURCHASE OF MY GRAND PRIX FROM MAC HAIK IN TEMPLE TEXAS THE TRANSMISSION STARTED TO HAVE SOME PROBLEMS. THE CAR WAS RETURNED TO MAC HAIK WHERE THE TRANSMISSION WAS REPAIRED OR REPLACED. AFTER ONLY 3 YEARS AND HAVING ONLY LESS THAN 1,000.00 LEFT TO PAY THE TRANSMISSION IS GOING OUT AGAIN! NO ACCIDENT OCCURRED I JUST HAVE HAD ALOT OF PROBLEMS WITH THE VEHICLE AND AM FRUSTRATED WITH THE TRANSMISSION PROBLEM FOR THE 2ND TIME. *TR

Engine and Engine Cooling › Cooling SystemFire
Filed Apr 18, 200862,458 milesCT

I WENT TO THE STORE(WAL-MART) WITH TWO OF MY CHILDREN ON JANUARY 3RD 2007, AFTER WE WERE IN THE STORE FOR ABOUT TEN MINUTES MY LICENSE PLATE WAS PAGED BY THE CUSTOMER SERVICE COUNTER, AS I APPROACHED THE COUNTER I OVERHEARD PEOPLE SAYING THAT THERE WAS A CAR ON FIRE IN THE PARKING LOT. I WENT OUTSIDE AND IT WAS MY CAR THAT HAD FIRE COMING OUT OF THE HOOD. THE FIRE DEPARTMENT ARRIVED QUICKLY AND PUT OUT THE FIRE. I CONTACTED MY INSURANCE AND THE DEALERSHIP WHERE I BOUGHT THE CAR AND BOTH PARTIES TOLD ME THAT MY CAR WAS TOTALED. I KEPT UP ALL THE MAINTENANCE ON THE CAR AND AT THE TIME I DID NOT KNOW WHAT CAUSED MY CAR TO CATCH ON FIRE UNTIL THE RECALL NOTICE ON MARCH 15 2008. AT THE TIME I DID NOT KNOW WHO TO REPORT MY CAR FIRE TO BUT WITH THE RECALL I SAW THE NHTSA INFORMATION AND THAT THERE WERE OVER 250 REPORTED CASES ALREADY. IT TOOK ME SOME TIME TO FIND MY INFO BUT I HAVE IT ON HAND NOW. *TR

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail PipeFire
Filed Apr 17, 200887,000 milesWA

2002 GRAND PRIX GTP CAUGHT ON FIRE AND BURNT UP, AFTER BEING PARKED, AFTER DRIVING 5 MILES. *TR

Engine and Engine Cooling
Filed Apr 14, 200855,000 milesMD

I HAVE A RANDOM AND INTERMITTENT STARTING PROBLEM THAT MY PROFESSIONAL MECHANICS CANNOT SOLVE AND FOR WHICH THERE IS NO DIAGNOSTIC CODE OR EVEN A CHECK ENGINE ALERT. SOMETIMES WHEN I TRY TO START THE CAR, IT WILL CRANK BUT NOT TURN OVER, AND EVENTUALLY, NOTHING HAPPENS. IF I WAIT 2 HOURS, THE CAR WILL START. ALSO, THE CAR HAS STALLED AND NOT RESTARTED FOR AN HOUR WHEN IT IS PUT INTO PARK. IT HAS STALLED WHEN I STARTED IT AND PULLED AWAY FROM REFUELING, AND IT SOMETIMES IDLES ROUGHLY AS IF IT IS GOING TO STALL AT ANY SECOND WHICH, AT TIMES, IT HAS DONE. I PAID PROFESSIONALLY CERTIFIED GM AND OTHER MECHANICS ON SEVERAL OCCASIONS TO INVESTIGATE THIS ISSUE WITH NO RESULTS. IN THE PAST, I HAD THE EXHAUST SYSTEM REPAIRED BY GM. I HAVE HAD FUEL LINES, THE ALTERNATOR, THE THERMOSTAT, THE STARTER, THE BATTERY, THE EXHAUST, AND OTHER THINGS ON THE CAR INVESTIGATED AS POSSIBLE SOURCES OF THE PROBLEM. OTHER WORK DONE HAS BEEN A GASKET REPLACEMENT, BECAUSE ONE WAS LEAKING, AND ROUTINE MAINTENANCE. I HAVE HAD SEVERAL ELECTRONIC DIAGNOSTIC CHECKS RUN, AND NOTHING COMES UP. I HAVE MAINTENANCE AND UPKEEP DONE REGULARLY ON THIS CAR, SO IT IS NOT THAT THE CAR IS NOT PROPERLY TAKEN CARE OF. IT GETS REGULAR OIL CHANGES, HAD THE TRANSMISSION, RADIATOR AND BRAKE FLUSHES DONE AT APPROPRIATE TIMES, AND IS CHECKED OVER EVERY FALL AS A PRECAUTION. HOWEVER, MY CAR ABSOLUTELY CANNOT BE RELIED UPON TO DRIVE ANY DISTANCE. THE PROBLEMS OCCUR WITH SHORT OR LONG TRIPS AND IN ALL TYPES OF WEATHER, WHETHER I DR

Visibility › Power Window Devices and Controls
Filed Apr 10, 200866,150 milesMD

2002 PONTIAC GRAND PRIX- - CATALYTIC CONVERTER FAILED AT 66,300 MILES. PUT IN SHOP BECAUSE GM WOULD NOT STAND BY THEIR EXTENDED EMISSIONS COMPONENT WARRANTY. MY COST $690.00 CAR IS PURE JUNK. POWER WINDOWS WORK WHEN IT IS COLDER OUTSIDE, BUT WHEN TEMP IS ABOVE 75-80 DEGREES CAN'T OPEN WINDOWS TO BREATHE>>>>>>>>>>>>>. *TR

Engine and Engine Cooling
Filed Apr 7, 2008OH

HOT SMELL COMING THROUGH VENTS . I LOVE MY CAR BUT SINCE HEARING ABOUT FIRES I NO LONGER WILL DRIVE IT. I HAVE NOTICED THE HOT SMELL FOR ABOUT A YEAR ON AND OFF. *TR

Engine and Engine Cooling › Engine › Gasoline › Turbo/SuperchargerFire
Filed Apr 2, 200885,000 milesOH

AFTER FILLING MY GAS TANK AND PAYING FOR GAS, I CAME OUT TO MY VEHICLE AND AFTER STARTING IT SMOKE STARTED COMING FROM THE HOOD! I LIFT THE HOOD TO INVESTIGATE AND THE ENGINE WAS ON FIRE. (THERE IS A REPORT ON FILE WITH THE FAIRFIEL TOWNSHIP POLICE AND FIRE DEPTS.) WALKER PONTIAC IN DAYTON OHIO REPLACED THE ENGINE, I HAVE SINCE RECEIVED A LETTER NOTING THE PROBLEM WITH THE ENGINE BUT THERE HAS BEEN NO RECALL TO DATE. I HAVE BEEN WARNED NOT TO PARK IN THE GARAGE AS THIS CONTINUES TO BE A PROBLEM AND THERE HAS BEEN AN INCIDENT OF HOME FIRE WITH INJURIES, DUE TO THE VEHICLE CATCHING FIRE IN THE GARAGE!!! *TR

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Mar 24, 2008MI

BURNING SMELL WHILE DRIVING SOMETIMES BUT ALWAYS WHEN STOPPING THE VEHICLE AND PARK IN THE FRONT PART (ENGINE). ALSO SMOKE. *TR

Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Mar 13, 2008112,000 milesNV

A MONTH PRIOR TO THE FIRE MY CAR SMELLED LIKE THERE WAS SOME KIND OF LEAK. SMELLED LIKE GAS. ON FEBRUARY 10TH, 2008 MY 2002 PONTIAC GRAND PRIX GTP CAUGHT ON FIRE AND WAS TOTALED. I FOUND THIS SUMMARY ON A LOCAL WEBSITE, "SUMMARY: CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER. CONSEQUENCES: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE." I AM PRETTY SURE THAT I AM A VICTIM OF THIS O'RING FAILURE. I AM WITHOUT A CAR AND $2,000 IN THE DEBUT BECAUSE OF THIS FIRE. I WOULD LIKE SOME ANSWERS AND SOME RESULTS. *TR

Engine and Engine Cooling › EngineFire
Filed Feb 7, 200875,000 milesIA

TL*THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT DETECTED SMOKE AFTER THE VEHICLE HAD BEEN PARKED IN THE GARAGE FOR APPROXIMATELY TWENTY MINUTES. THE FRONT END OF THE VEHICLE CAUGHT FIRE. THE VEHICLE AND ANOTHER VEHICLE WERE DESTROYED. THE KITCHEN WAS ALSO DESTROYED AND SMOKE FILLED THE HOUSE. A FIRE REPORT WAS FILED. NHTSA CLOSED INVESTIGATION NUMBER PE07006 (ENGINE AND ENGINE COOLING) WAS REFERENCED. THE CURRENT AND FAILURE MILEAGES WERE 75,000. UPDATED 03/26/08. *LJ

Suspension › Front › Wheel Bearing
Filed Jan 9, 2008PA

2002 PONTIAC GRAND PRIX FRONT WHEEL BEARING FAILURE. CONSUMER STATES THAT THE FRONT WHEEL BEARINGS CONTINUALLY FAIL. THE FIRST TIME THE DEALER MADE THE REPAIRS. SECOND TIME CONSUMER WAS OUT OF WARRANTY AND NOTHING COULD BE DONE. *KB

Power Train › Automatic Transmission
Filed Jan 9, 2008150,000 milesCA

TRANSMISSION SLIPPED INTO REVERSE FROM DRIVE WHILE GOING 40-50 MPH ON THE HIGHWAY. IT DID THIS ON ITS OWN. LOST POWER AND BARELY MADE IT TO THE SIDE OF THE ROAD. AFTER STOPPING I WAS ABLE TO SHUT THE CAR OFF AND THEN RESTART IT. THE CAR TOOK OFF IN DRIVE AND HAS BEEN FINE SO FAR. I WAS JUST LUCKY THAT THE WAS ENOUGH MOVEMENT FROM THE CAR MASS TO GET IT TO THE SIDE OF THE ROAD. *TR

Engine and Engine CoolingFire
Filed Nov 10, 200780,000 milesNJ

CAR'S ENGINE CAUGHT FIRE WHILE CAR WAS TURNED OFF AND PARKED. THE CAR WAS DEEMED A TOTAL LOSS. *TR

Engine and Engine Cooling › EngineFire
Filed Oct 31, 200798,000 milesKY

TL*THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED, THE ENGINE CAUGHT FIRE. THE VEHICLE HAD JUST BEEN DRIVEN A SHORT AMOUNT OF TIME BEFORE THE FIRE OCCURRED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE CONTACT DISCOVERED THAT EA07008 WAS THE EXACT FAILURE THAT OCCURRED TO HIS VEHICLE. THE MANUFACTURER AND DEALER HAVE NOT BEEN NOTIFIED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 98,000.

Engine and Engine Cooling › Engine › Other Fuel Types › Turbo/SuperchargerFire
Filed Oct 28, 2007104,000 milesCA

MY 2002 PONTIAC GRAND PRIX 40TH EDITION ENGINE COMPARTMENT STARTED ON FIRE ON 10/12/07 APPROXIMATELY 10 MINUTES AFTER PARKING IT IN MY DRIVEWAY. THE INSURANCE ADJUSTER SAID THE CAR WAS TOTALED. *TR

Wheels › Lugs/Nuts/Bolts/Studs
Filed Oct 23, 2007OH

2002 PONTIAC GRAND PRIX TIRE FLEW OFF THE VEHICLE BOUNCED DOWN THE HIGHWAY HITTING ANOTHER VEHICLE ON THE OHIO TURNPIKE. *KB (OHIO TRAFFIC CRASH REPORT)*JB

Engine and Engine Cooling › Engine
Filed Oct 4, 200730,960 milesNM

2002 GRAND PRIX GT LEAKS COOLANT AT UPPER INTAKE MANIFOLD. VEHICLE ONLY HAS 31,000 MILES. UPPER INTAKE MANIFOLD GASKET FAILED THUS ALLOWING COOLANT TO LEAK INSIDE AND ON TOP OF THE ENGINE. THE UPPER INTAKE MANIFOLD GASKET HAD TO BE REPLACED AND THE ENGINE COOLING SYSTEM FLUSHED FOR ANY CONTAMINANTS. GM TECHNICIAN INDICATED THAT THE GASKET WAS REPLACED WITH A NEWLY DESIGNED GASKET. THIS IS A KNOWN PROBLEM BY GENERAL MOTORS (NHTSA 10006144) AND THEIR SOLUTION IN 2003 WAS TO ADD COOLANT PELLETS AND TO CHANGE THE NUTS ON THROTTLE BODY. IN MY OPINION, IF THERE WAS DAMAGE TO THE GASKET BEFORE THE RECALL, THE COOLANTS PELLETS WOULD HAVE ONLY PROLONGED THE TIME IT TOOK FOR THE GASKET TO TOTALLY FAIL. THUS FORCING THE CUSTOMER TO PAY TO FIX A KNOWN DEFECT SINCE THE CAR IS WAS NO LONGER UNDER THE MANUFACTURER'S WARRANTY. *JB

Exterior Lighting › Hazard Flashing Warning Lights › Switch
Filed Sep 19, 200796,000 milesAZ

BRAKE LIGHTS AND THE TAIL LIGHTS DON'T WORK AND CAN'T USE MY HAZARDS. I FOUND RECALLS FOR THIS SITUATION ON OTHER GM VEHICLES BUT FOR SOME REASON NOT THE 2002 GRAND PRIX. I HAVE COME ACROSS SEVERAL OTHER PEOPLE WITH THE SAME PROBLEM AND I'M SHOCKED THAT THIS WAS DEEMED NOT AN ISSUE. THIS IS WIDE SPREAD AND THE MULTI-FUNCTION SWITCH IS NOT CHEAP. PLEASE RESEARCH THIS ISSUE AGAIN. *JB

Visibility › Power Window Devices and Controls
Filed Sep 6, 200741,000 milesMD

ALL 4 POWER WINDOWS DO NOT OPERATE IN WARM TO HOT WEATHER. EACH WINDOW HAS IT'S OWN, DIFFERENT, UNIQUE, TEMPERATURE IN WHICH IT WILL NOT OPERATE INDEPENDENT OF THE OTHER WINDOWS. DRIVER'S WINDOWS STOPS OPERATING ABOVE 60, DRIVER'S SIDE PASSENGER WINDOW STOPS OPERATING ABOVE 65, SHOTGUN WINDOW STOPS OPERATING ABOVE 85, AND SHOTGUN SIDE PASSENGER WINDOW STOPS WORKING ABOVE 80. ALL DEGREES ARE FARENHEIGHT. THIS IS A SAFETY FACTOR AT TOLLS, GOVERNMENT INSTALLATION FRONT GATES, MILITARY BASES, ETC. ALSO IS A GENERAL SAFETY ISSUE (FOGGING, BUGS, EMERGENCY EXITING).

Exterior Lighting › Brake Lights
Filed Aug 30, 200773,000 milesAL

BRAKE LIGHTS NOT WORKING AND WAS ALMOST REAR ENDED. HAZARD SWITCH IS STUCK. AFTER CHECKING ONLINE THIS APPEARS TO BE A VERY COMMON PROBLEM RELATED TO THE MULTI-FUNCTION SWITCH. IT APPEARS THAT GM IS WAITING FOR A FEW FATALITIES TO OCCUR BEFORE TAKING ANY ACTION!!

Exterior Lighting
Filed Aug 30, 200773,000 milesAL

DRIVER'S SIDE REAR LIGHT ASSEMBLY FILLING WITH WATER. AFTER SEARCHING ONLINE, THIS APPEARS TO BE A VERY COMMON ISSUE. COULD RESULT IN FAILURE OF REAR LIGHTS AND POSSIBLE ACCIDENT.

Suspension › Front › Control Arm › Lower Ball Joint
Filed Aug 12, 2007112,000 milesPA

DEALERSHIP FOUND PASSENGER SIDE FRONT WHEEL BEARING FAILURE. DRIVER SIDE FRONT WHEEL BEARING AT MECHANICAL WEAR LIMIT. BOTH WERE REPLACED, AS WELL AS TRANSMISSION MAIN SEALS FROM AGE/WEAR/LEAKAGE AND FRONT PASSENGER SIDE LOWER BALL JOINT. ONE MONTH PRIOR TO THIS REPAIR, THE VEHICLE TRANSMISSION SHUT DOWN WITHOUT WARNING AND NO ELECTRICAL WARNING OR LIGHTS WHILE BEING DRIVEN. BECAUSE RELATED OTHER PARTS WERE REPAIRED PREVIOSLY AND REPORTED DEFECTIVE VIA THIS SYSTEM ON ODI ID 10107847 AND 10148428 AND DURING THIS REPAIR REPORTED REPAIR TO PONTIAC, THE OTHER ASSOCIATED PARTS WERE IN SPECIFICATION. ONE LOWER PASSENGER SIDE BALL JOINT WAS AT THE MECHANICAL LIMIT DUE TO BAD LOCAL ROADS ON THE PASSENGER SIDE EDGE OF ROAD/POTHOLES AND PUBLIC UTILITY ACCESS PATCHES. WORN HUBS (FOR THE SECOND TIME HERE, LISTEN UP) ARE AVAILABLE FOR INSPECTION IF NEEDED. BOTH TIMES THIS OCCURRED, WE NOTICED THE FAILURES EITHER AUDIBLY (HUMMING) OR DURING STATE INSPECTION, OR BOTH, AND IN ALL CASES, THE REPAIR CONDITIONS WERE SET BY THE DEALERSHIP DURING THE INSPECTION PHASE. AT NO TIME DURING THE INSPECTION WERE APOLIGIES OFFERED, OR BETTER PARTS ENGINEERED, TO PREVENT THIS FROM RE-OCCURRING. JUST TOLD THAT THIS WAS A COMMON PROBLEM ON THIS VEHICLE, GOOD THING WE CAUGHT IT BEFORE WE CAUSED AN ACCIDENT (WE?) AND WE CANNOT OFFER A BETTER PART TO FIX THIS PROBLEM PERMANENTLY. THEY SHOULD BE HELD ACCOUNTABLE FOR THE MATERIALS USED TO PRODUCE AND INVESTIGATE MANUFACTURED ITEMS FOR COMPLIANCE WITH MATERIAL(S)

Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 1, 200729,000 milesAL

TL*THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. HE STATED THAT THE VEHICLE BEGAN DIESELING WHEN HE ATTEMPTED TO START IT. INITIALLY AFTER DIESELING, THE ENGINE WOULD START HOWEVER; HE WAS CURRENTLY UNABLE TO START THE VEHICLE. THERE IS A SAFETY RECALL FOR THE FUEL SYSTEM STORAGE TANK ASSEMBLY (NHTSA CAMPAIGN #07E021000). THE CURRENT AND FAILURE MILEAGES WAS 29,000. THE PURCHASE DATE WAS UNKNOWN. UPDATED 02-01-08 *BF THE CONSUMER STATED THE VEHICLE HAS NOT BEEN REPAIRED AS OF YET. UPDATED 02/01/08 *TR

Exterior Lighting › Brake Lights
Filed Jun 12, 2007WA

SEPARATION OF OUTER PLASTIC LENSE FROM MOUNTED FIXTURE RESULTING IN RAIN SETTLING IN THE INTERIOR OF TAIL LIGHT: MAY RESULT IN FAILURE OF BULBS

Electrical System › Wiring › Interior/Under DashFire
Filed Apr 27, 2007116,000 milesFL

VEHICLE WAS PARKED AND BURNED. ELECTRICAL FIRE. *JB

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Mar 27, 200775,000 milesUT

MAJOR WINDOW FAILURE, ONLY ONE WINDOW WORKS, AND TOO EXPENSIVE TO FIX. MY CAR HAS 70,000 MILES AND I HAVE HAD FUEL PUMP FAILURE, TOTAL RADIATOR FAILURE, AND TWO HEAT EXCHANGER FAILURES RESULTED IN RADIATOR FLUID ALL OVER PASSENGER SIDE FLOOR DUE TOO CHEAP CRIMPS ON HEAT EXCHANGER WHICH REQUIRES A HUGH DASH DISMANTLE TO FIX, WINDOW FAILURE, DASH HEAT AND A/C CONTROL FAILURE. THE CAR GETS DRIVEN 11 MILES A DAY TO WORK AND BACK AND WE HAVE PUT $1000'S INTO THIS PIECE OF CRAP. DEALER AND MANUFACTURER COULD CARE LESS AND WANT THIS WEBSITE REMOVED. NO ONE IS WILLING TO DO A THING. WILL BE SWITCHING BRANDS ASAP TO DODGE OR CHRYSLER. *JB

Electrical System › Wiring
Filed Mar 22, 20077,000 milesVA

TL*THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THE AIRBAG WARNING LIGHTS ILLUMINATED AUTOMATICALLY. THE DEALER DIAGNOSED THE FAILURE AS THE SEAT BELT BUCKLE. THE FAILURE WAS REPAIRED, YET THE WARNING LIGHT CONTINUED TO ILLUMINATE SPORADICALLY. THE DEALER REPAIRED THE WIRING BELOW THE SEAT AND THE FAILURE CEASED COMPLETELY. THE CURRENT AND FAILURE MILEAGE WERE 7000. *AK

Exterior Lighting › Hazard Flashing Warning Lights › Switch
Filed Mar 14, 200778,500 milesIN

BRAKE LIGHTS FAIL TO WORK WHEN THEY ARE APPLIED. THE HAZARD SWITCH WAS DEFECTIVE AND THE PART COST $602.53 FROM THE DEALERSHIP. *JB

Power Train › Automatic Transmission › Cooling Unit and Lines
Filed Mar 7, 200760,902 milesOH

TL* - THE CONTACT CALLED REGARDING A 2002 POINTAC GRAND PRIX. THE CONTACT STATED HE TOOK THE VEHICLE TO DEALER FOR A ROUTINE OIL CHANGE AND WAS ADVISED BY THE REPAIR SHOP THAT THERE WAS A GASKET LEAK. THE GASKET WAS REPLACED. THE FAILURE MILEAGE WAS 60,902. THE CONTACT STATED THAT HE BELIEVED THE ANTIFREEZE CAUSED THE GASKET TO BE REPLACED THE CURRENT MILEAGE WAS 60,951.*AK UPDATED 04/12/07. *JB

Exterior Lighting › Hazard Flashing Warning Lights › Switch
Filed Mar 6, 200767,400 milesMD

MY WIFE AND I OWN A 2002 PONTIAC GRAND PRIX GTP. ON THE EVENING OF 23 FEBRUARY 2007, MY WIFE WAS FOLLOWED INTO OUR DRIVEWAY BY A CHARLES COUNTY SHERIFF (MD). THE SHERIFF INFORMED MY WIFE THAT HE HAD FOLLOWED HER HOME TO LET HER KNOW THAT SHE HAD NO BRAKE LIGHTS. I CHECKED THE BULBS AND FUSES THE NEXT MORNING. THEY WERE ALL FINE. I DID SOME RESEARCH ONLINE AND FOUND THAT NUMEROUS OTHER PONTIAC GRAND PRIX AND GRAND AM OWNERS HAVE HAD THE SAME PROBLEM. EVERYONE SEEMED TO HAVE THE SAME PROBLEM WITH THEIR HAZARD BLINKER SWITCH NOT WORKING BECAUSE IT BECAME STUCK (WHICH HAD ALSO OCCURRED TO ME ABOUT A WEEK PRIOR TO 23 FEB 2007). THEY ALL REPORTED THAT THE PROBLEM WAS A FAULTY MULTI-FUNCTION SWITCH. I CALLED THE DEALERSHIP (WINEGARDNER PONTIAC/GM) AND EXPLAINED TO THE SERVICE DEPT WHAT WAS HAPPENING. THEY TOLD ME IT WAS THE MULTI-FUNCTION SWITCH AND THAT IT WOULD COST ABOUT $450 FOR THE PART AND $200 FOR THE LABOR. THEY TOLD ME THAT IT'S A COMMON PROBLEM. MY CAR ONLY HAS 67,000 MILES ON IT (JUST OUT OF WARRANTY) AND THAT IT WOULDN'T BE COVERED. I TOOK MY CAR TO AN AUTO SHOP ABOUT A WEEK LATER AND HAD IT REPLACED AT A CHEAPER COST. THIS IS A SERIOUS PROBLEM. MY WIFE DRIVES THROUGH DC AND BRAKE LIGHTS ARE AN ABSOLUTE NECESSITY FOR THE SAFETY OF EVERYONE IN THE CAR. THE DRIVER IS ABSOLUTELY OBLIVIOUS TO THE FACT IF THE BRAKE LIGHTS GO OUT BECAUSE OF A BROKEN HAZARD SWITCH. DURING MY RESEARCH IT SEEMS AS IF THE HAZARD GETS STUCK DUE TO AN EXCESSIVE AMOUNT OF GREASE AND IT CAN NOT BE PRI

Exterior Lighting › Brake Lights › Switch
Filed Jan 19, 200787,000 milesIN

NO BRAKE LIGHTS. BROUGHT INTO DEALERSHIP AND WAS TOLD THAT THE PROBLEM IS THE MULTIFUNCTION SWITCH. THIS IS A BIG PROBLEM THAT GM SHOULD BE TAKING CARE OF, HAVING NO BRAKE LIGHTS COULD EASILY CAUSE A REAR END COLLISION! THE DEALERSHIP SAID THAT I WOULD HAVE TO PAY FOR THIS REPAIR, I BELEIVE THAT IT SHOULD BE GM'S RESPONSIBILITY. 2002 PONTIAC GRAND PRIX.

Engine and Engine Cooling
Filed Dec 28, 200667,000 milesAZ

THE INTAKE MANIFOLD GASKET ON MY 3.8 LITER PONTIAC ENGINE FAILED, CAUSING ANTIFREEZE TO LEAK INTO THE CRANKCASE. THE TOP END OF THE ENGINE HAD TO BE DISASSEMBLED TO INSTALL THE NEW "IMPROVED" GASKET SET. MY MECHANIC CLAIMED THAT THIS IS A COMMON REPAIR ON THAT ENGINE AND THAT HE DOES AT LEAST 3 PER MONTH. I CALLED PONTIAC'S CUSTOMER CARE, THEY OFFERED NO FINANCIAL ASSISTANCE. *JB

Visibility › Power Window Devices and Controls
Filed Nov 29, 200639,000 milesCA

2002 PONTIAC GRAND PRIX. WINDOW REGULATORS. THESE REPLACEMENT PARTS ARE THE SECOND AND THIRD REGULATORS THAT HAVE NEEDED TO BE REPLACED. OUR VEHICLE HAS ONLY 50,000 MILES ON IT (OVER THE WARRANTY PERIOD) BUT IT IS OBVIOUS THAT THESE REGULATORS WERE MANUFACTURED WITH A DESIGN FLAW. OUR WINDOWS ARE HARDLY EVER USED HERE IN CALIFORNIA, SUMMER TIME WITH 100 DEGREE HEAT THE AIR IS ON ALL THE TIME, AND THEN IN THE WINTER THE HEAT IS ON. BACK IN 2005 YOUR COMPANY REIMBURSED OUR COST OF THE FIRST REGULATOR THAT WHEN DEFECTED ON OUR AND I BELIEVE THAT YOUR COMPANY WILL DO THE RIGHT THING AGAIN THIS TIME. WHEN THESE REGULATORS FAIL, THE WINDOW FALLS DOWN INTO THE DOOR LEAVING THE DRIVER TO BEING EXPOSED TO BAD WEATHER. *JB

Electrical System
Filed Nov 26, 200648,000 milesCA

LOW OIL LEVEL INDICATOR WILL INITIALLY TURN OFF WHEN STARTING VEHICLE AND WILL COME BACK ON AND STAY ON. IF VEHICLE IS TURNED OFF AND RESTARTED LOW OIL LEVEL INDICATOR WILL TURN OFF AND STAY OFF. OIL LEVEL IS OK. VEHICLE HAS BEEN TO DEALER AT LEAST TWICE AND THEY HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM. *NM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Pontiac Grand Prix → · Every Grand Prix year → · How the figures are calculated →