WHILE DRIVING ON THE HIGHWAY, TAKING AN EXIT AT 35 MPH, SERPENTINE BELT JUST FELL OFF, CAUSING A LOSS OF POWER STEERING. DEALER HAS BEEN CONTACTED. *AK
1997 Pontiac Grand Prix complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
DUE TO FAULTY STEERING RACK, THE SYSTEM PROVIDED NO POWER ASSISTANCE DURING LEFT TURNS, THIS CONDITION WAS MOST NOTICEABLE AT SLOW SPEEDS AND WHEN MAKING LEFT TURNS AT STOP LIGHTS IN TRAFFIC WHERE STEERING PERFORMANCE IS VERY IMPORTANT. NLM
THE CAR WAS TAKEN IN FOR A DEFECTIVE ALTERNATER AND WAS REPLACED. THE SERVICE TECH NOTICED THE AIR BAG LIGHT ON AND ASKED IF I HAD SEEN IT ON. I SAID YES IT HAD BEEN ON BEFORE AND GONE OFF FROM TIME TO TIME. HE THEN SAID IT WAS A PROBLEM IN THE WIRING HARNESS THAT THEY HAD REPAIRED ON OTHER GRAND PRIXS AND IT WOULD COST AROUND $200.00 TO FIX IT. HE ALSO SAID WITH THE AIRBAG LIGHT ON THE SYSTEM WOULD NOT DEPLOY IN THE EVENT OF A ACCIDENT. BUT MY QUESTION WAS WHY SHOULD I PAY FOR FIXING THE PROBLEM THAT THEY DESIGNED. THERE IS A SBN # 98839010 ON RECORD SEQ 228, DATED 9806 NHTSA SB602269 FOR THIS SAME PROBLEM. WHAT RECOURSE DO I HAVE? THANK YOU
BOTH HEADLIGHT LENSES FELL OFF WHILE DRIVING, LENSES NOT RETRIEVED. DEALER PARTS PRICE $214 EACH. LENS ADHESIVE WAS DRY AND BRITTLE. *AK
FAILURE RESULTED IN NO POWER ASSIST WHILE TURNING LEFT, BUT NORMAL POWER ASSIST WHILE TURNING RIGHT. DEALER COULD NOT IDENTIFY PRECISE FAILURE WITHIN SYSTEM. REPAIR MADE BY REPLACEMENT OF ENTIRE STEERING RACK. REPAIR COST WAS $1,033. MANUFACTURER AND DEALER UNWILLING TO DISCUSS WARRANTY CONSIDERATION, CITING FACT THAT VEHICLE WAS 2 MONTHS AND 8,000 MILES BEYOND STANDARD WARRANTY PERIOD. *AK
CONSUMER NOTICED WATER CONDENSATION BUILDUP ON THE INSIDE OF THE HEADLIGHTS. THERE WERE NO VISIBLE CRACKS. IT REALLY AFFECTED THE PERFORMANCE OF THE HEADLIGHTS WHEN DRIVING AT NIGHT. CONTACTED THE DEALER. DEALER SAID THAT WAS NORMAL, AND COULDN'T DO ANYTHING ABOUT IT. CONDENSATION IS NOT GOING AWAY, ONLY GETTING WORSE. *AK *ML
LEFT FRONT WHEEL SENSOR FAILED. NLM
SPECIFICALLY ASKED DEALER IF CAR HAD BEEN WRECKED AND WAS TOLD NO (WITH WITNESS) - MY CONCERNS ARE THAT CAR MAY HAVE BEEN DAMAGED BEYOND ACCEPTABLE SAFETY LIMITS OR REPAIRS WERE NOT DONE PROPERLY, AS WELL AS MISREPRESENTATION AT TIME OF SALE (CAR WAS PRESENTED AND PRICED AS NON-WRECKED) AND NON-CONCERN WHEN I SHOWED THEM THE DAMAGE SIGNS WITHIN A MONTH AFTER THE SALE - I WOULD LIKE TO CHECK PREVIOUS TITLES FOR SALVAGE CLAIMS....HEADLIGHT ASSEMBLY POPPED OFF WITHOUT WARNING....ABS SYSTEM STARTS CYCLING DURING NON-PANIC BRAKING MAKING IT HARD TO STOP, ALMOST CAUSING REAR-END ACCIDENTS ON SEVERAL OCCASIONS....ROTORS BECAME DANGEROUSLY WARPED, I REPLACED THEM WITH NEW PADS (ALL FOUR) AND ROTORS ARE NOW WARPED AGAIN. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
VEHICLE WINDSHIELD WIPER ARM (DRIVERS) CREAKING NOISE (I BELIEVE A RECALL IS UNDERWAY). LOOSE TRIM THROUGHOUT. REARVIEW MIRROR REPLACED, BATTERY DIED (CAR WAS TOWED), POWER WINDOW FAILED (DEALER REPLACED), HEADLIGHTS ADMIT MOISTURE, ASHTRAY OPENS BY ITSELF, SEAT SQUEAKS, DASH RATTLES, RATTLE ALSO COMES FROM REAR OF CAR, VEHICLE VIBRATION AT HIGHWAY SPEEDS, SEATBELTS DO NOT RETRACT, LEATHER ON SEATS IS CRACKING, KEY KNOB HAS TOO SHORT A RANGE, STICHING IS COMING OFF THE LEATHER WRAPPED STEERING WHEEL, ALSO THE CLUB LOCK BURNS INPRINTS INTO WHEEL IF LEFT ON IN THE SUMMER SUN, HEADLIGHTS TURN ON IN THE MIDDLE OF THE DAY, BRAKES STOP WORKING IN HEAVY RAIN OR WHEN COMING OUT OF THE CAR WASH, THE POWER DOOR LOCK SWITHCH ON THE PASSENGERS DOOR FELL INTO THE DOOR, VARIOUS RETAINING CLIPS HAVE BROKEN OFF TRIM, ETC.
WINDSHIELD WIPERS FAILED WHILE DRIVING IN A RAIN STORM (OUT OF HOME STATE) AT HIGHWAY SPEEDS. VEHICLE WAS TAKEN TO DEALERSHIP FOR REPAIRS, WHICH COST AROUND $280. BOTH SIDE DOOR POWER WINDOW HAVE PROBLEMS, AND DEALER SAID REGULATORS AND MOTORS NEED TO BE REPLACED FOR ABOUT $500 PER DOOR. AIRBAG LIGHT CAME ON AND DEALER SAID THAT A HARNESS ON THE PASSENGER AIRBAG NEEDS TO BE REPLACED FOR ABOUT $250. ENGINE HAS BEEN BURNING COOLANT - DEALER SAYS HEAD GASKET NEEDS TO BE REPLACED AND POSSIBLY CYLINDER HEADS AT A MINIMUM COST OF $1900. MANUFACTURER WAS CONTACTED ABOUT WIPERS, AIRBAG, AND POWER WINDOWS AND SAID THEY COULDN'T HELP WITH THE COST - STANDARD WARRANTY HAD EXPIRED. THEY WERE NOT OBLIGATED TO FIX.
HEADLIGHT LENS KEEPS FALLING OFF WHILE DRIVING VEHICLE ON HIGHWAY WHEN IT WAS RAINING. HEADLIGHTS WENT OUT DUE TO A LACK OF LENS COVER. TOOK VEHICLE TO DEALERSHIP & CONSUMER WAS INFORMED IT WAS A PROBLEM, BUT NOTHING COULD BE DONE FOR REPAIRS TO CORRECT IT. THE LENS COVER IS PLASTIC & COMES IN ONE WHOLE PIECE. *AK
WINDSHIELD WIPER ARMS SEPARATED FROM THE WIPERS, RESULTING IN POOR VISIBILITY.*AK
WINDSHIELD WIPERS FROZE AND STUCK ON THE WINDOW. DEALERSHIP TOLD CONSUMER THAT WINDSHIELD WIPERS WERE NOT PROPERLY CARED FOR, AND THAT WAS WHY THE WINDSHIELD WIPERS STUCK. WIPER MOTOR HAS ALREADY BEEN REPLACED 2 PREVIOUS TIMES. CONSUMER BELIEVES IT TO BE A MANUFACTURING DEFECT. *AK *ML
THIS VEHICLE HAS BEEN IN FOR WARRANTY REPAIR 9 TIMES IN THE LAST 14 MONTHS IN AN EFFORT TO RESOLVE A LOSS OF POWER STEERING ASSIST DURING LOW SPEED MANUEVERS. I'VE FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU'S AUTO LINE PROGRAM AND HAVE FOLLOWED ALL OF THE RECOMMENDED PROCEDURES AS PRESCRIBED BY THE BETTER BUSINESS AND GENERAL MOTORS CORPORATION. GENERAL MOTORS KEEPS OFFERING US A FREE EXTENDED WARRANTY FOR 100,000 MILES BUT HAVE BEEN UNABLE TO DIAGNOSE OR REPAIR THE CAR. IT'S ALSO IMPORTANT TO KNOW THAT WE HAVE HAD THIS VEHICLE IN FOR WARRANTY REPAIRS 16 TIMES SINCE THE VEHICLE HAS BEEN NEW, WITH THE CAR BEING TIED UP FOR SERVICE AN APPROXIMATE TOTAL OF OVER 60 DAYS. WE ARE AT OUR WITS END WITH GENERAL MOTORS CORPORATION AND WHEN WE ASK THEM WHAT THEY ARE GOING TO DO TO FIX THE CAR THEY KEEP OFFERING US A FREE EXTENDED WARRANTY. I RECENTLY TOLD THEM THAT IT DID'NT MATTER HOW LONG THE WARRANTY WAS TO BE EXTENDED BECAUSE THEY CANNOT DIAGNOSE OR REPAIR THE CAR AND KEEP SIDE STEPPING THE ISSUE. WE NEVER KNOW WHEN THIS VEHICLE WILL LOSE ITS POWER STEERING ASSIST AND MY WIFE HAS COME CLOSE TO CAUSING AN ACCIDENT AS A RESULT OF LOSING THE POWER STEERING ON THREE INCIDENTS. *AK
WHILE STOPPING AT STOP SIGN DRIVER'S SIDE HEADLIGHT FELL OFF WITHOUT A WARNING. A YEAR AGO, THE SAME THING HAD HAPPENED ON THE PASSENGER'S SIDE. *AK *ML
WAS PULLING OUT OF PARKING LOT AND POWER STEERING FELL OUT OF VEHICLE. VEHICLE WAS NOT CONTROLLABLE & WAS NOT OPERATIVE. VEHICLE WAS TOWED TO DEALER. MECHANIC HAD TO REPLACE THE POWER STEERING PARTS. GAVE NO INDICATION AS TOTHE CAUSE OF PROBLEM.*AK
SRS AIRBAG LIGHT HAD COME ON AND WOULD STAY ON FOR EXTENDED LENGTHS OF TIME AND THEN GO OUT OCCASIONALLY. I BROUGHT THE CAR INTO BARRY NISSAN/VOLVO, 166 CONNELL HIGHWAY, NEWPORT RI 02840 (A GM GOODWRENCH SERVICE PLUS REPAIR CENTER) AND NOTIFIED THEM OF THE PROBLEM IN THE FIRST WEEK OF JANUARY. THEY SAID THEY NEEDED TO ORDER A PART TO EVEN START AN INVESTIGATION. I HAD THEM ORDER THE PART AND SCHEDULED AN APPOINTMENT FOR THE FOLLOWING WEEK. ON SUNDAY JANUARY 9TH, PRIOR TO MY SCHEDULED APPOINTMENT, A PASSENGER IN MY CAR NOTICED THAT THEIR WAS POWDER ALL OVER THE FLOOR OF THE CAR. I BROUGHT THE CAR IN ON THE DAY OF THE SHEDULED APPOINTMENT AND SHOWED THEM THE POWDER. BARRY NISSAN /VOLVO INVESTIGATED THE PROBLEM AND CALLED LATER TO NOTIFY ME THAT THE PASSENGER SIDE AIR BAG HAD DEPLOYED IN THE VEHICLE AND THAT NONE OF THE SENSORS HAD TRIPPED. THEY CALLED THEIR REGIONAL SERVICE MANAGER AND HAVE BEEN AWAITING FURTHER INSTRUCTIONS FROM HIM/HER. *AK
ABS LIGHT CAME ON AND WOULDN'T GO OUT. AFTER ARRIVING AT DESTINATION TURNED VEHICLE OFF AND TRIED TO RESTART. VEHICLE WOULD NOT RESTART. *AK
VEHICLE EXPERIENCING PROBLEM WITH ENGINE STALLING FROM A STOP POSTION AT HIGHWAY SPEED OF 50 MPH OR MORE OR WHILE MAKING TURN. VEHICLE BEEN IN DEALER SHOP AND CONDITION STILL REOCCURRING. *AK
THERE IS A SERVICE BULLETIN ON THE SPARK PLUG WIRE FAILURE FOR THE 3.8 L ENGINE (99057 - FIREBIRD) IT COST ME $183 DOLLARS TO HAVE THEM REPLACED. PONTIAC TOLD ME THE FACTORY DETERMINES THE CARS THE BULLETIN APLIES TO, DOESN'T SEEM FAIR TO ME. WE'VE HAD A PROBLEM WITH OUR AIR CONDITIIONER CUTTING OFF SINCE THE CAR WAS NEW. THEY SAY THEY CAN'T REPLICATE THE PROBLEM. BULLETIN SAYS THEY HAVE THIS PROBLEM ON OTHER CARS WITH THE SAME ENGINE(63-83-15 - BONNEVILLE - 3.8 L) EVENTIALLY I GUESS IT WILL BE OUT OF WARRENTY AND I'LL HAVE TO PAY FOR THAT ALSO. *AK
SOMETHING NEEDS TO BE DONE ABOUT THE HEADLIGHTS. THEY ARE A SERIOUS PROBLEM. *AK
ENGINE'S MAIN REAR SEAL LEAKED OIL. ALSO, OIL PAN WAS LEAKING. TOOK VEHICLE TO DEALER & THE MECHANIC REPAIRED THE PROBLEM. EACH TIME IT WOULD FAIL TO WORK. HAS HAPPENED 3 DIFFERENT TIMES AROUND 8 MONTHS LATER. EACH TIME THE MECHANIC INDICATED THE PROBLEM HAS BEEN CORRECTED. *AK
TIRES HAS LARGE SEAM THAT CREATED A FLAT SPOT, CAUSING THE TIRES TO BOUNCE AT ROAD SPEEDS OF 45 MPH. MJS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WINDSHIELD WIPERS IMPROPERLY PARKED IN A VERTICAL POSITION IN FRONT OF DRIVER AFTER TRYING TO WIPE FROST OFF WINDSHIELD. DRIVER HAD TO KEEP WIPERS IN LOWEST INTERMITTENT SETTING TO KEEP WIPERS IN A LOWER POSITION AS LONG AS POSSIBLE. CONTINUED TRYING FOR FIRST 10 MINUTES OF TRIP TO TURN WIPERS OFF, BUT STILL PARKED VERTICALLY. AT THE END OF THE 50-MILE TRIP DRIVER TURNED WIPERS OFF AND THEY PARKED IN THEIR NORMAL POSITION. PROBLEM IS POSSIBLY A RESULT OF FIRST TIME TEMPERATURE FELL BELOW 32 DEGREES THIS WINTER AND FROM SNOWFALL. *AK
HEADLIGHT LENS FELL OFF WHILE DRIVING. IF RAINING IT WOULD BURN THE BULB OUT, AND THE HEADLIGHTS WOULD BE INOPERATIVE WHICH MAY RESULT IN VISUAL DIFFICULTY AND A CRASH. DEALER REPLACES THE LENS TWICE, BUT PROBLEM IS REOCCURRING. PLEASE PROVIDE FURTHER INFORMATION. *AK
WHILE DRIVING ON HIGHWAY AT 60MPH STEERING WHEEL WAS HARD TO TURN. DROVE INTO THE DRIVEWAY THE STEERING WHEEL PISTON ROD/PUMP BROKE . TRIED TO BACKOUT OF DRIVEWAY AND THE WHEEL WENT INTO A DIFFERENT DIRECTION, APPLIED BRAKES, BUT BEHICLE WENT STRAIGHT THROUGH A WALL. *AK
PROBLEM 1. HEAD LAMP MOISTURE INSIDE LENS ASSEMBLY. DEALER SAID PROBLEM WITHIN ALLOWABLE LIMITS. PROBLEM 2. LEFT HEADLAMP COVER FELL OFF WHILE DRIVING. OUT OF TOWN AT TIME. PURCHASED NEW HEADLAMP ASSEMBLY UPON RETURN AT COST OF $76.25. RIGHT HEADLAMP ASSEMBLY STILL COLLECTS EXCESSIVE MOISTURE. PROBLEM 3. REPORTED SOME TYPE OF OIL/POWER STEERING LEAK. FLUID DRIPS ON GARAGE FLOOR. DEALER REPLACED OIL PAN AND GASKET ON 07/09/1999. LEAK CONTINUED. DEALER REPLACED POWER STEERING SHAFT SEAL ON 10/27/1999. LEAK STILL CONTINUES TO HAPPEN. POWER STEERING PUMP LOOKS BAD.
ONGOING PROBLEM WITH AIR BAG SENSOR LIGHT COMING ON AND STAYING ON. VEHICLE BEEN IN / OUT OF DEALER SHOP ON THREE OCCASIONS, AND PROBLEM KEEPS REOCCURRING. CAN NHTSA HELP IN THIS MATTER. *AK
AUTOMATIC TRANSMISSION FAILURE WHILE DRIVING VEHICLE, ALMOST RESULTING IN REAR-END COLLISION. BLOWER IS ALSO NOT WORKING ON VENTILATION SYSTEM AMONG SEVERAL OTHER PROBLEMS ENCOUNTERED OVER A 2 YEAR OWNERSHIP PERIOD.
HEADLIGHT PLASTIC LENS HAD FALLEN OFF BOTH LIGHTS, WHENEVER THE BUGS HIT EITHER LIGHT. THIS CAUSES THEM TO BLOW OUT. HAVE BEEN TO DEALER & WAS INFORMED TO CONTACT MANUFACTURER. NEED HEADLIGHT REPLACEMENT. *AK
DUE TO A WIRE WHICH SHORTED OUT AIR BAG WARNING LIGHT STAYED ON. DEALER HAS BEEN CONTACTED. CONSUMER WAS TOLD THAT THE WIRE HAS RUBBED THROUHGH,AND THAT WAS WHAT CAUSED THIS SHORT AND LIGHT TO STAY ON. *AK
TRUNK LID SPOILER MAKING DIRECT CONTACT WITH TRUNKLID AND CAUSING PAINT UNDERNEATH THE SPOILER AND ON THE TRUNKLID TO CRACK , PEEL, FLAKE OFF, RESULTING IN PREMATURE RUSTING PROBLEMS , YET TO BE A TSB TO REPAIR THE PROBLEM BY PONTIAC MOTOR DIVISION. I AM CURRENTLY A MEMBER OF A 2500 MEMBERSHIP STRONG PONTIAC GRAND PRIX CLUB NATIONWIDE, THAT FACES THE SAME EXACT DILEMMA AS I AM GOING THROUGH. WE NEED A QUICK FIX METHOD OF REPAIR TO ELEVIATE THE PROBLEM FROM OCCURING AGAIN. PLEASE HELP, AS NOBODY HAS A SOLUTION TO OUR PROBLEM ON THESE $25,000 PLUS CARS.
HEADLAMPS ACCUMULATE CONDENSATION. LEFT HEADLAMP COVER RECENTLY FELL OFF, EXPOSING BULB. HAD TO OBTAIN ENTIRE HEADLAMP ASSEMBLY THROUGH DEALER PARTS DEPT.--PART AND LABOR APPROX $130. AIR BAG WARNING LIGHT CAME ON AROUND JUL 1999, AND HAS REMAINED ON. HAVE NOT HAD CHECKED YET.
CRUISE CONTROL FAILED. MJS
HEADLIGHT COVERS FALL OFF WHEN DRIVING AND HEADLIGHTS GO OUT. DANGEROUS FOR NIGHT DRIVING. I'VE SPOKE WITH MANY OTHER OWNERS AND LOOK UP INFORMATION ON THE INTERNET. THIS IS A COMMON PROBLEM WITH THE GLUE THEY USED TO SEAL THE HEADLIGHTS. THE REPLACEMENT HEADLIGHT COVERS HAVE A DIFFERENT SEALANT THAT FIXES THE PROBLEM. BOTH HEADLIGHT COVERS FELL OFF ON DIFFERENT DATES.
WHEN THIS CAR WAS PURCHASED, IT HAD 30,000 MILES ON IT, IT NOW HAS 58,000 MILES, THIS CAR HAS BEEN IN THE SHOP EVERY MONTH OR EVERY TWO MONTHS, I HAVE TRIED EVERYTHING IN MY POWER TO CORRECT THIS PROBLEM WITH THE DEALERSHIP, THEY IN NO WAY WANT TO HELP ME, I HAVE TAKEN THE CAR UP THERE NUMEROUS TIMES FOR THE SAME THINGS UNTIL THEY FINALLY FOUND A PROBLEM WITH MY ELECTRICAL COMPONENTS, THEY HAVE REPLACED ALL OF THE WHEEL BEARING ON THIS CAR, THE WHEEL SENSORS, BLOCK ASSEMBLY, FUEL SENDING UNIT, POWER STEERING PRESSURE HOSE, BODY CONTROL MODULE, I'VE EVEN REPLACED THE BATTERY, ALTERNATOR, WATER PUMP, TENTIONSER, THEY EVEN ATTEMPTED TO FIX THE INTERIOR, WHICH WAS NOT TORN DUE TO ABUSE, ROTORS, THEY FOUND A SHORTAGE UNDERHOOD, AND THEY REPLACED THE UNDERHOOD ELECTRICAL CENTER, WHEEL BEARING ASSEMBLY, TIE ROD ENDS, WHEEL SPEED SENSOR....AFTER ALL OF THESE PROBLEMS THAT I HAVE HAD WITH THIS CAR, I HAVE HAD TO COME UP WITH MONEY TO REPAIR THIS CAR, AND THEY FINALLY AGREED TO HELP ME INTO ANOTHER CAR, BUT MY CAR IS VALUED AT $14,995 AND THEY ONLY WANT TO GIVE ME $9,000 FOR MY CAR WHEN THEY KNOW THAT I OWE $14,300, THESE PROBLEMS WITH THIS CAR HAS CAUSED ME MUCH HARDSHIP AND I'M TRYING TO SAVE MY CREDIT, THIS IS AN ATTEMPT TO GET SOME HELP, IF YOU COULD PLEASE LEAD ME IN THE CORRECT DIRECTION WILL GREATLY APPRECIATE IT.
INTERMITTENTLEY WINDSHIELD WIPERS STOPPED WORKING, CAUSING POOR VISIBILITY WHEN NEEDED. DEALER NOTIFIED,AND REPAIRS MADE AT CONSUMER'S COST. CONSUMER BELIEVED THIS CONDITION SHOULD BE AT MANUFACTURER'S EXPENSE. CAN NHTSA HELP IN THIS MATTER. *AK
NO SUMMARY
AIR BAG INDICATOR LIGHT ON DASH DOESN'T GO OUT.
BETWEEN THE REAR SEAT AND THE TRUNK THERE WAS NOTHING DEVIDING THE TWO. A 2 LITER BOTTLE IN THE TRUCK IMPACTED INTO A CHILDS BACK SEATED IN THE REAR SEAT CAUSING AN INJURY
POSITIVE BATTERY TERMINAL SIDE BROKE OFF WITH PLASTIC FROM BATTERY ATTACHED, LEAKING BATTERY ACID ONTO THE VEHICLE, AND MAKING IT DIFFICULT TO REMOVE, DAMAGE CAUSED TO VEHICLE AND LOCAL ELECTRICAL AREA. *AK
AIR BAG MODULE SHORTED OUT. NLM
VEHICLE PARKED. NOTICED HEADLIGHT COVER WAS LOOSE & WOBBLY. TOUCHED COVER & IT FELL OFF IN CONSUMERS HAND. WILL BE TAKING VEHICLE TO DEALER TO CHECK & REPLACE COVER. *AK *YC
ABS SYSTEM EXPERIENCES BRAKE FADE CONTINUALLY, BRAKE SYSTEM WARNING LIGHTS ILLUMINATE ALSO, UNABLE TO DETERMINE FAILURE. MJS
CRANK ARM BROKE WHILE CONSUMERS WERE DRIVING IN A RAIN STORM CAUSING POOR VISIBILITY. NLM
HEADLIGHT LENSES KEEP FALLING OFF, CAUSING THE BULB TO EXPLODE. MOISTURE GETS INSIDE THE LENS. MANUFACTURER HAD THEM REPLACED THE FIRST TIME 11/98. CURRENTLY, MANUFACTURER WILL NOT REPAIR THEM DUE TO EXPIRED WARRANTY. THIS CAUSES A DISTORTION OF THE HEAD LIGHTS WHEN THEY ARE IN USE. THE MOISTURE IS NOT DRYING OUT. *AK *ML
ACCORDING TO DEALER - OIL FROM DIP STICK DRIPPED ON ENGINE AND IGNITED! PONTIAC AUTHORIZED AN INDEPENDENT INVESTIGATION AND REPAIRS, BUT REFUSES TO RELEASE INFORMATION RELATED TO CAUSE, SAYS IT IS PROPIETARY. *AK
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Pontiac Grand Prix → · Every Grand Prix year → · How the figures are calculated →