Page 13 of 17 · complaints 601–650 of 810

1997 Pontiac Grand Prix complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Steering › Rack and Pinion
Filed Oct 24, 2000MO

CANNOT TURN CAR LEFT DUE TO DEFECTIVE POWER STEERING RACK UNIT. THE CAR TURNS RIGHT JUST FINE. I COUNTED 17 OTHER COMPLAINTS ABOUT THIS SAME PROBLEM IN YOUR DATABASE. WHEN WILL PONTIAC ISSUE A BULLETIN???

Exterior Lighting › Headlights
Filed Oct 6, 2000NY

MOISTURE HAS DEVELOPED BEHIND RIGHT AND LEFT SIDES HEADLIGHT ASSEMBLY, CAUSE UNKNOWN. *AK

Steering › Rack and Pinion
Filed Oct 6, 2000TN

MALFUNCTION OCCURRED WITHIN THE RACK AND PINION STEERING, CAUSING STEERING WHEEL TO LOCK UP WHILE VEHICLE WAS BEING DRIVEN. PLEASE GIVE ANY FURTHER DETAILS.*AK

Engine and Engine Cooling › Cooling System
Filed Oct 6, 2000CT

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

Exterior Lighting › Headlights
Filed Oct 2, 2000WI

RT LENS LITERALLY FELL OFF THIS SPRING..FILED INS CLAIM...REPLACED IT..THE 2ND ONE FELL OFF..FOUND IT AND SUPER GLUED IT..THIS SEPT. THE LEFT ONE FELL OFF..DON'T WANT TO FILE FOR MORE INS CLAIMS...THE LENS GOT RUN OVER AND YOU HAVE TO PURCHASE A WHOLE ASSEMBLY TO DO IT. MY SISTER HAS A 98..SAME EVERYTHING AND ONE OF HERS FELL OFF TOO. *AK

Exterior Lighting › Headlights
Filed Sep 25, 2000MD

THE FRONT HEADLAMP LENSES FELL OFF OF EACH OF THE TWO FRONT HEADLAMPS. BOTH OF THESE OCCURRED WITHIN A 3 WEEK TIMEFRAME. AFTER SOME BRIEF RESEARCH, I HAVE FOUND THAT THIS IS QUITE A FREQUENT PROBLEM. REFERENCE WWW.GRANDPRIX.NET/PROBLEMS. THIS RESULTS IN MOISTURE GETTING TO THE BULBS, THE BULBS EVENTUALLY BLOWING, HENCE NO HEADLIGHTS. *AK

Structure › Body › Door
Filed Sep 21, 2000CA

PASSENGER'S DOOR SLID FORWARD/FRAME SHIFTED. PRESENTLY, THE DOOR WILL NOT OPEN, AND NOT FLUSH WITH FENDER. WHEN OPENING DOOR THE BODY CAVED IN. SHE HAS CONTACTED THE DEALERSHIP. *AK

Exterior Lighting › Headlights › Switch
Filed Sep 19, 2000NY

HEADLIGHT DIMMER SWITCH ASSEMBLY HAS FAILED WHILE DRIVING, CAUSING POOR VISIBILITY. ALSO IN 6-24-98 , #6 FUEL INJECTOR HAD TO BE REPLACED AT ONLY 15118 MILES. *AK

Exterior Lighting › Headlights
Filed Sep 17, 2000MD

HEADLIGHT LENS ON BOTH SIDES CAME OFF WITHIN 1 WEEK OF EACH OTHER. ONE WOULD BE UNFORTUNATE. TWO IS AN INHERENT DEFECT. THE POWER WINDOWS ON BOTH SIDES HAVE HAD MULTIPLE COMPONENTS CHANGED UNDER WARRANTY AND ANOTHER REPAIR WAS CORRECTED JUST AFTER THE WARRANTY EXPIRED. AGAIN BOTH WINDOWS HAVE PROBLEMS THAT WERE SUPPOSED TO BE CORRECTED BUT THE PROBLEM RETURNED. TWO WINDOWS, SAME PROBLEM, INHERENT DEFECT!!

Steering › Rack and Pinion
Filed Sep 7, 2000FL

RACK AND PINION STEERING COMPLETELY BROKE AND FROZE WHILE DRIVING AND MAKING A LEFT HAND TURN.COSNUMER WAS ABLE TO GET OUT OF THE POSITION BY JERKING STEERING REAL HARD. CAUSE WAS UNKNOWN. MINUTES PRIOR TO INCIDENT, CONSUMER HEARD A POPPING NOISE. *AK

Seat Belts › Front › Buckle Assembly
Filed Sep 1, 2000TX

FEMALE PORTION OF THE REAR PASSENGER'S SIDE SEAT BELT BUCKLE IS BROKEN. THERE IS NO WAY TO FASTEN BELT. VEHICLE WILL BE REPAIRED BY THE DEALERSHIP AT OWNER'S EXPENSE.*AK

Electrical System › Alternator/Generator/Regulator
Filed Aug 28, 2000CA

NO SUMMARY

Visibility › Windshield Wiper/Washer
Filed Aug 26, 2000NE

IT WAS RAINING WHEN THE RIGHT WINDSHIELD WIPER QUITE WORKING AND WAS VERY HARD TO SEE OUT AT THE TIME

Exterior Lighting › Headlights
Filed Aug 25, 2000MI

RIGHT SIDE ENTIRE HEAD LIGHT LENS POPPED OUT OF THE HOUSING WHILE DRIVING DOWN THE ROAD WITHOUT WARNING. TO REPLACE THE LENS, CONSUMER HAD TO BUY THE COMPLETE SET, WITH LENS AND BULB. THIS WAS STATED BY THE DEALER .*AK

Air Bags › Frontal
Filed Aug 25, 2000NC

CONSUMER WAS TRAVELING ABOUT25MPH ON A HIGHWAY AND ANOTHER VEHICLE HAD JUMPED IN FRONT OF HER. CONSUMER WENT TO APPLY BRAKES, FOUR DASH LIGHT CAME ON THE DASHBOARD. CONSUMER TURNED VEHICLE OFF. THESE ARE FOUR LIGHTS THAT WERE SHOWING ON THE DASHBOARD. AIRBAG LIGHT/ABS BRAKES SYSTEM/ CHECKED TIRE PRESSURE/ .LOW TIRE. DEALERSHIP MECHANIC TOLD CONSUMER THAT BRAKE PADS NEEDED TO BE REPLACED. ALSO, SRS LIGHT NEEDED TO BE REPLACED. *AK

Exterior Lighting › Headlights
Filed Aug 22, 2000MN

THE PASSENGER SIDE HEADLIGHT COVER CAME OFF AND THE AND THE HEAD LIGHT QUIT WORKING, THE ENTIRE HEAD LIGHT ASSEMBLY MUST BE REPLACED. THE DRIVERS SIDE HEAD LIGHT COVER IS LOOSE AND APPEARS AS THOUGH IT WILL COME OFF SOON. THE ADHESIVE USED TO BOND THE COVER IS CRACKED AND LOOSE AND THERE IS MOISTURE IN THE HEAD LIGHT ASSEMBLY.

Visibility › Windshield Wiper/Washer › Motor
Filed Aug 21, 2000IA

WINSHIELD WIPERS FAILED ON TWO DIFFERENT OCCASIONS IMMEDIATELY AFTER A ROUTINE CAR WASH, GOT A WINDSHIELD RECALL LETTER, WIPER CONTROL BOARD WAS DAMAGED SHORTED OUT BY EXCESSIVE WATER.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 19, 2000NE

MY CAR HAS BEEN TO THE DEALER FOUR DIFFEFENT TIMES FOR FUEL PARTS RELATED FAILURES. JAN. 15, 1999, THE FUEL TANK SENSOR LEVEL WAS REPLACED. NOV. 3, 1999, THE ORIGINAL FUEL TANK PUMP/KIT WAS REPLACED. MANUFACTURER WAS NOTIFIED AND PAID FOR PARTS BUT NOT THE LABOR. JUNE 1, 2000, MY CAR WAS AGAIN TOWED IN AND THE FUEL TANK PUMP/ASSEMBLY KIT WAS REPLACED. AUG. 15, 2000, MY CAR WAS AGAIN TOWED AND THE FUEL TANK PUMP/SENDER KIT WAS REPLACED. I PICKED MY CAR ON AUGUST 18, 2000 FROM THE REPAIR DEALER AT APPROX. 5 P.M., AND AN HOUR AND A HALF LATER, MY CAR HAD STOPPED RUNNING. I HAD IT TOWED BACK TO THE DEALER, BUT THEY WERE CLOSED. I SPOKE WITH THE CUSTOMER SERVICE ASST. CENTER, USING THE 1-800 NUMBER, AND THEY WERE NOT VERY FRIENDLY NOR DID THEY WANT TO GIVE ME ANY DIRECTION. IT IS SUSPECTED THAT MY FUEL TANK PUMP HAS GONE OUT AGAIN. WILL HAVE TO WAIT UNTIL MON. AUG. 21, TO TALK TO SOMEONE AT THE PONTIAC DEALERSHIP. EVEN THOUGH I PURCHASED MY CAR FROM THE CHRSYLER DEALERSHIP, ALL OF MY ORIGINAL WARRANTY WAS ON MY VEHICLE. PLUS EACH TIME I'VE HAD CAR IN SHOP FOR THESE PROBLEMS, THEY TOO, HAVE BEEN UNDER WARRANTY. I AM LOOKING INTO FILING A LAW SUIT AND HAVE REQUESTED FROM THE MANUFACTURER THAT THEY REPLACE MY VEHICLE.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 18, 2000MO

CONSUMER HAS MULTIPLE PROBLEMS WITH THE VEHICLE. NO COVERAGE FROM WARRANTY OVER 36,000 MILES. CONSUMER CHOSE TO TAKE VEHICLE TO A MECHANIC. THERE WERE PROBLEMS WITH THE SENSORS. ABS LIGHT STAYED ON. ALSO, CHANGED THE BRAKES WITH HOPES IT WOULD RECTIFY THE PROBLEM. MECHANIC FOUND THAT THERE WAS A PROBLEM WITH THE ABS POWER PACK(THE BRAIN OF THE SYSTEM) IN THE LEFT REAR WHEEL. THE DASH WAS REMOVED & THE ELECTRICAL WIRING WAS BURNT OUT. THERE WAS A FAULTY RELAY SYSTEM THAT WIPED OUT THE WIRING MODULE. THE CONSUMER HAS TO WAIT BECUASE THER IS A SHORTAGE OF GM PARTS. *AK

Air Bags › Frontal
Filed Aug 14, 2000CA

WORN OUT HARNESS ON THE PASSENGER SIDE AIR BAG CAUSED THE SRS AIR BAG LIGHT TO ILLUMINATE. NLM

Visibility › Power Window Devices and Controls
Filed Aug 3, 2000NY

PASSNEGER POWER WINDOW FIRST FAILED WHEN CAR WAS THREE MONTHS OLD. DEALER REPLACED. NOW REPLACEMENT FAILED. THIS TIME, THE COST TO REPACE WAS MINE. IF I HAD OPENED THIS WINDOW A DOZEN TIMES IN THE PAST 3 YEARS, IT WAS ALOT.*AK

Exterior Lighting › Headlights
Filed Jul 31, 2000IL

HEADLAMP COVER FLEW OFF WHILE DRIVING WHICH MAY HAVE CAUSED A CRASH ON THE PASSENGER'S SIDE. PLEASE PROVIDE FURTHER INFORMATION.*AK

Visibility › Windshield Wiper/Washer
Filed Jul 24, 2000IL

CONSUMER HAS RECEIVED AN RECALL LETTER FOR WINDSHIELD WIPERS. RECALL WAS REPAIRED. HOWEVER, PROBLEM OCCURRED ONCE AGAIN AFTER RECALL REPAIRS WERE PERFORMED. PONTIAC TOOK RESPONSIBILITY AND FIXED VEHICLE AGAIN. CURRENTLY, PROBLEM IS BACK. DEALER HAS NOT BEEN CONTACTED.*AK

Exterior Lighting › Headlights
Filed Jul 17, 2000WA

THE PLASTIC LENS ON THE RIGHT FRONT HEADLIGHT FELL OFF, DETERIORATED. *ET

Exterior Lighting › Headlights
Filed Jul 14, 2000IL

SEAL AROUND THE HEADLIGHTS SEPARATED, CAUSING THE HEADLIGHT TO FALL OUT. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED.*AK

Air Bags › FrontalCrash
Filed Jul 13, 2000NY

WHILE DRIVING ON ROUTE 5, EXITING OFF INTO A PARKING LOT BRAKES FAILED AND WENT STRAIGHT TO THE FLOOR, VEHICLE RAN INTO A POLE, AND NEITHER AIRBAG DEPLOYED. CONTACTED MANUFACTURER.*AK

Visibility › Windshield Wiper/Washer › Linkages
Filed Jul 13, 2000MO

VEHICLE HAS EXPERIENCED SEVERAL FAILURES OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION (99V-348). *MJS

Electrical System › Alternator/Generator/Regulator
Filed Jul 12, 2000IN

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 12, 2000IN

ENGINE REPLACED APPROX 12000 MILES, NOW ON 3RD ALTERNATOR, 4TH BATTERY. GAS GAUGE REPLACED, WIPERS REPLACED 3 TIMES BEFORE RECALL.

Steering › Rack and Pinion
Filed Jul 7, 2000TX

THE CAR IS HARD TO TURN TO THE LEFT. THE RACK AND PINION WENT OUT. POWER STEERING FLUID LEAKED ON BOTH SIDES OF THE CAR. THE MOTOR ON THE DRIVER SIDE POWER WINDOW WENT OUT. THE SEAT BELT LIGHT STAYS ON EVEN AFTER THE SEAT BELT IS BUCKLED. THE AIR BAG LIGHT STAYS ON AND THE AIR BAG WAS NOT DEPLOYED.

Air Bags › Frontal › Sensor/Control ModuleCrash
Filed Jun 30, 2000PA

AIR BAG SENSOR LIGHT STAYED ON. DEALER NOTIFIED, AND REPAIRS WERE MADE BY INSTALLING A S I R JUMPER WIRING. CONSUMER THINK THE FAILED PRODUCT DID COME WITH VEHICLE. CONSUMER WAS CHARGED FOR THE CORRECTION THAT SHOULD HAVE BEEN A MANUFACTURER'S EXPENSE. ASKING NHTSA TO LOOK INTO THIS MATTER. *AK

Exterior Lighting › Headlights
Filed Jun 29, 2000CO

HEADLIGHT LENSES WERE FALLING APART DUE TO LACK OF ADHESIVE WHICH WAS CAUSING WATER TO GET INTO THE HEADLIGHTS AND RESULTING IN A SHORT. DEALER/MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER MANUFACTURER'S RECALL DUE TO VIN. *AK *ML

Steering › Rack and Pinion
Filed Jun 28, 2000IL

BRAKING SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE WHICH MAY RESULT IN A CRASH. *AK THE DRIVER EXPERIENCED LOSS OF STEERING DUE TO BROKEN STEERING RACK. *YH

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jun 26, 2000OH

WHEN FUEL LEVEL REACHES 1/4 TANK FULL, FUEL GAUGE WILL RESET TO INDICATE FULL TANK. *AK

Unknown or Other
Filed Jun 22, 2000FL

THE CHANGE OIL LIGHT KEEPS ON COMING ON AND THAT MAKES THE SERVICE ENGINE CHECK LIGHT COME ON AND WHEN I GOT IT FIXED IT CAME BACK ON IN A FEW DAYS. *AK

Visibility › Windshield Wiper/Washer
Filed Jun 20, 2000RI

RECALL # 99V348000 GMC/WINDSHIELD WIPERS; DEALER REPLACED THE WIPER ARM, AND DID NOT COMPLETE THE MAIN WORK FOR THE RECALL. DEALER CHARGED CONSUMER FOR REPLACING THE WIPER ARM, AND STATED THAT COMPLETED WORK WAS UNRELATED TO THE RECALL. *AK *ML

Visibility › Windshield Wiper/Washer
Filed Jun 20, 2000TX

RECALL # 99V348000; GMC/WINDSHIELD WIPERS. NO PARTS WERE AVAILABLE TO CORRECT CAMPAIGN. DEALER STATED THAT PARTS SHOULD BE AVAILABLE IN A COUPLE OF DAYS, AND THE OWNER WOULD BE NOTIFIED. WHEN CONTACTING DEALERSHIP ABOUT RECALL, OWNER WAS PUT ON HOLD FOR LONG FOR A LONG PERIOD OF TIME. NO INFORMATION WAS GIVEN WHEN PART WOULD BE AVAILABLE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 17, 2000WV

PARKED CAR HAD NO PROBLEMS/NEXT MORNING STARTED CAR AND ABS LIGHT CAME ON AND REMAINED. TOOK CAR TO DEALER AND THEY INFORMED ME THE COMPUTER REPORTED ANTI-LOCK BRAKE FAILURE COST $1400.00 DEALER SAID THIS IS THE FIRST ONE THEY HAVE HAD TO REPLACE. *AK

Visibility › Windshield Wiper/Washer › Linkages
Filed Jun 16, 2000CA

CONSUMER WAS NOT SATISFIED WITH THE DEALERSHIP AND APPOINTMENT SCHEDULING, WHEN TRYING TO OBTAIN RECALL REPAIR OF THE WINDSHIELD WIPERS (99V-348). *MJS

Exterior Lighting › Headlights
Filed Jun 9, 2000IL

HEADLIGHT COVERS FELL OFF, CAUSING HEADLIGHTS TO BE INOPERABLE, AND RESULTING IN POOR VISIBILITY. MANUFACTURER HAS BEEN NOTIFIED. *AK

Exterior Lighting › Headlights
Filed Jun 9, 2000FL

WHILE DRIVING AT ANY SPEED DRIVER'S HEADLIGHT FELL OFF, AND HAD BEEN REPLACED. CURRENTLY, PASSENGER'S SIDE HEADLIGHT HAS THE SAME PROBLEM. *AK

Exterior Lighting › Headlights
Filed Jun 9, 2000WA

THE PLASTIC LENS ON THE RIGHT FRONT HEADLIGHT FELL OFF DUE TO DETERIORATION OF THE SEAL BETWEEN THE LENS AND THE BODY OF THE HEADLIGHT, OTHER HEADLIGHT IS SHOWING SIGNS OF DETERIORATION, POOR CHOICE OF MATERIAL FOR THE DESIGN. *MJS

Exterior Lighting › Headlights
Filed Jun 8, 2000PA

CONDENSATION NOTED IN HEADLIGHT LENS; LENS BECAME LOOSE AND FELL OUT. *AK

Exterior Lighting › Headlights
Filed May 30, 2000NY

DESIGN OF THE HEADLIGHT UNIT ALLOWED MOISTURE TO GET TRAPPED BEHIND THE PIECE OF PLASTIC WHICH COVERED THE HEADLIGHTS, CAUSING THE LENS TO FALL OFF. VEHICLE WAS TAKEN TO THE DEALERSHIP. OWNER HAD THE PROBLEM CORRECTED AT HIS EXPENSE. A USED REPLACEMENT UNIT WAS ORDERED FROM A GARAGE. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

Air Bags
Filed May 30, 2000GA

SRS AIR BAG WARNING LIGHT CAME ON. TOOK CAR TO MY DEALER AND WAS INFORMED THAT THEY HAD RAN DIAGNOSTICS ON AIR BAG LIGHT. WHICH GAVE A CODE B1015- DEFECTIVE JUMPER HARNESS FOR PASSENGER INFLATOR MODULE. I FEEL THAT THIS IS A MANUFACTURES DEFECT AND SHOULD BE REPAIRED AT NO COST TO OWNERS AS A SAFETY ISSUE..*AK

Engine and Engine Cooling › Engine › GasolineFire
Filed May 26, 2000MO

CAR WAS OFF AT THE TIME OF THE FIRE MY FRIENDS AND I HAD BEEN OUT OF THE CAR ONLY A FEW MINUTES. *AK

Exterior Lighting › Headlights
Filed May 22, 2000MA

BOTH HEADLIGHTS ACCUMULATE CONDENSATION, GREATLY REDUCING VISIBILITY. DEALER FIXED LEFT SIDE (185.00, UNDER WARRANTY), RIGHT SIDE REMAINS DEFECTIVE. *AK

Steering › Hydraulic Power Assist System
Filed May 10, 2000CT

WHILE EXITING THE HIGHWAY AND DURING MAKING 180 DEG LEFT TURN ON THE RAMP THE POWER STEERING ASSISTANCE HAS FAILED. IT REQUIRED EXTREME EFFORT TO CONTROL THE STEERING. WE HAVE NARROWLY ESCAPED A MAJOR ACCIDENT. THIS WAS ONLY DUE TO THE FACT THAT I AM A STRONG INDIVIDUAL. IT STILL REQUIRED ME TO PULL ON THE WHEEL WITH A LOT OF FORCE AND VERY QUICKLY TO CONTROL IT. NORMALLY THIS CAR IS DRIVEN BY MY WIFE, WHO WOULD NOT BE BLE TO CONTROL IT, SHOULD SHE BE BEHIND THE STEERING WHEEL. IT WAS A HORRIFYING EXPERIENCE. SPECIALLY THAT THERE WAS NO EARLY INDICATION OF THIS FAILURE. IN ADDITION, THE STEERING WHEEL FAILED TO RETURN TO ITS NEUTRAL POSITION BY ITSELF MAKING IT EVEN MORE DIFFICULT TO CONTROL THE VEHICLE. IT WAS EITHER PURE LUCK OR GOD'S WILL THAT WE SURVIVE THIS ONE. TODAY I HAD THIS PROBLEM FIXED AT THE SCRANTON PONTIAC IN VERNON, CT AND WAS CHARGED A TOTAL OF $1,258.63 TO HAVE THE ENTIRE RACK ASSY REPLACED. I WAS TOLD THAT THEY HAVE INSTALLED REMANUFACTURED UNIT TELLING ME THAT THIS MUST BE A PERSISTENT PROBLEM SINCE THIS CAR AND THIS TYPE OF STEERING WAS INTRODUCED IN 1997. I HAVE FOUND SOME EVIDENCE OF PEOPLE COMPLAINING ABOUT THIS PROBLEM ON INTERNET. BASED ON MY EXPERIENCE I DO WORRY ABOUT THE SAFETY OF MY WIFE FROM NOW ON. WHEN TRIED TO ASK THE DEALER TO SET UP AN APPOINTMENT WITH THE PONTIAC REP THEY TOLD ME THAT THEY CAN'T DO ANYTHING ABOUT IT. THE CAR IS ONLY 3 YEARS OLD AND HAS 68K, MOSTLY HIGHWAY MILES. WE MOVED FROM FL TO CT LAST YEAR SO THE CAR WAS DRIVEN MOSTLY

Exterior Lighting › Headlights
Filed May 4, 2000KY

HEADLIGHT LENS COVER COMES OFF, CAUSING HEADLIGHTS TO BECOME INOPERABLE. VEHICLE HAS BEEN REPAIRED. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Apr 24, 2000MI

THE MUFFLER BROKE OFF RIGHT AT THE ENGINE

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1997 Pontiac Grand Prix → · Every Grand Prix year → · How the figures are calculated →