2022 Polestar Polestar 2 complaints

When putting the car in reverse, the rear view camera often fails to display, instead popping up a message reading "backup camera temporarily unavailable." This happens half or more of the time, and it has continued to occur despite installation of the latest version of the car's operating system (3.6.4) that was pushed to resolve the most recent recall for this problem.

The vehicle was charging from 11% of charge from a DC fasts charging station. The car was locked and charging. When I came back out to the car, I noticed it had stopped charging at 76%. I then tried to start the charge again and the car just showed an error. I then tried the 3 other available chargers (1 of the 4 was in use by another car), and the car did not charge at any of them—showing that same error message. When I proceeded to try to drive the car this time, I received an error message on the dash stating: "Propulsion system Service required". The car would not shift into drive after this message showed up. After some time (around an hour if not less), the car did let me shift into drive and it moved, but the error still showed in the car's status page.

Rear camera malfunction. When putting car into reverse, the rear camera screen showed an error saying the camera was unavailable. Putting the car back into drive and then reverse again did not resolve the issue. Changing screens then back to the camera did not resolve the issue. Parking, leaving the vehicle then trying again did not resolve the issue. Issue was only resolved with a system restart.

My car's cameras are now unavailable. Whenever I enter Reverse gear or maneuver close to an obstacle, the camera screen appears with the message "Camera temporarily not available." This condition was persistent tonight throughout a trip where I parked three times, and each time the camera failed to work. I need to reverse into my parking space at home due to its location on a busy road, and this was not possible to do safely tonight. Backing out onto the road later will be even less safe.

Back up camera failed when trying to back out front parking

Rear backup and 360 camera state system is unavailable.

We were driving on the highway at 65 miles per and the driver side front windshield trim came off. The windshield is the original manufacturer windshield. The vehicle now has significant wind noise and—more significantly—allows water to leak into the cabin and damage sensitive electronics.

My vehicle is a 2022 Polestar 2. For model years 2025 and below within the State of California, Polestar does NOT include the drive shafts (from electric motors to the wheels) as part of their 100K drive train warranty. And for model years 2026 on-wards within the State of California, Polestar will include the drive shafts (from electric motors to the wheels) as part of their 100K drive train warranty. Mainly due to a new propulsion law in California. For those with model years 2025 and below, a RECALL for known defective drive shafts should be granted as Polestar has revised parts for the rear left and rear right drive shafts. I believe the new shafts are now on the 2026 model. My vehicle is covered up to 50K miles, and I am now a few hundred over this, I have asked for goodwill on their warranty coverage but I am not receiving any response from Volvo Marin (this is Polestar Marin's service dealer). I also attempted to contact Polestar Support and they told me to reach out to the dealer, but they have been very unresponsive with several emails to the Service Director. Symptoms - during deceleration, a ticking sound can be faintly heard by the rear wheels. It sounds like the wheel of fortune ticking sound. Issues - when a driveshaft breaks, the vehicle immediately loses power and will likely stop moving, accompanied by loud clunking or grinding noises. At higher speeds, broken pieces can fly off and cause significant damage to other components or the road, and a broken drives

Backup camera can fail to start when putting car in reverse. When backup camera does start, it can also suddenly stop during active reversal so that the driver is then reversing with zero visibility. All car audio can stop or suddenly fail to start in the car. This impacts sensors, blind spot warnings, etc. Driver is reliant and conditioned to hearing these sensors for lane keeping, safety, turn signal sounds, etc and without this - driver can dangerously assume there are no issues. Issues have been reproduced and confirmed by dealer, dealer has attempted to fix this and there have been multiple recalls by NHTSA as well - but nothing has fixed this issue yet. No warnings, no messages before any failures.

My backup camera does not turn on when putting the car in reverse. This happens at least 2 or 3 times every time I drive the car.

Chinese made EV that does not comply with US standards of having a functioning backup camera. Every day my backup camera has been failing with the same error 'Camera is temporary unavailable'. This is even after the latest software update that was supposed to fix the issue.

Rear camera not available message and blank screen whenever car is placed in reverse. Update to software made no improvement.

COMPONENT: BACK OVER PROTECTION When placing car in reverse, rear camera comes on slowly. Intermittently, the rear camera will go out while backing up and the message “Rear camera temporarily unavailable “ appears on the infotainment screen. Update to 3.6.4 has not rectified the problem.

Rear camera routinely does not work and says unavailable when reversing.

When placing car in reverse rear camera comes on slowly, then often will go out while backing up and the words “rear camera temporarily unavailable “ will appear on the infotainment screen. The car was recalled as a result of this issue and the latest software update— 3.6.4– was supposed to correct the problem . I had the software installed by the dealer on September 4, 2025. Unfortunately, the issue continues on a daily basis even after this software was installed.

After updating the vehicle software per NHTSA Recall No. 25V-280, the rear camera system is still not stable. There have been several instances of the camera becoming "unavailable" since performing the software update meant to make the camera more reliable. Sometimes the camera will fail while the vehicle is in motion mid backing up. Additionally, the computing resources that were diverted from the infotainment system to "fix" the camera issue have made the infotainment system less reliable. This now results in multiple distractions while driving throughout the day to assess why the infotainment system is not operating as expected when input is provided. Severe delays with mapping. Pressing an app, but the app may or may not load which causes the driver to divert attention to the infotainment to reselect the app or confirm if the system is hung-up and requires a re-start. Additionally, there has been an increase in the speakers not working since the last software update. The speakers are not only for the stereo but provide turn signal indication and safety warnings for breaking and obstructions. There is no warning that the speakers are not working so sometimes one begins driving and only when a warning should be emitted or turn indication does the driver realize there is no audio. The driver must then reset the infotainment system to try and regain audio (my record is 9 restarts before the speakers begin working again). This is very dangerous to have to pull over to reset or

When reversing the car, the backup camera is not available. So when I am backing up the car, the camera cutting out means that I can't see if there are any pedestrians or cars behind me. It has not been taken to a service center, as the nearest one is not currently possible to visit for me. It has not been inspected by manufacturer or anyone else, and there were no warning lamps or symptoms prior.

Often when putting the camera in reverse, a black screen appears saying the camera is unavailable. This has gotten progressively worse the longer I've owned the car. This increases the risk of hitting someone or something. Polestar has tried to fix this by software updates. No. Camera feed starts to lag first.

Reverse camera turns off while reversing if a phone is plugged in for android auto

The backup camera fails to load. A black screen with the error message "Camera is temporarily unavailable" displays. This error occurs regularly. Turning the camera off and on again, will sometimes rectify the issue, but not always. This error can/has occurred at anypoint While my car was in reverse gear. Most frequently the error occurs from the very beginning of trying to use it. However it has failed while I was in motion trying to use it. This report is being filed because of that latter type of failure. There was a recall notice for this exact issue. Polestar issued a software update (v3.6.4) to fix this issue. However, in my experience, the error has occurred more frequently after the software update.

ALL CAMERAS HAVE STOPPED WORKING. I ALSO CANNOT ACCESS THE REAR-AUTO BARKE CONTROL. I ALREADY REPORTED THIS TO NHTSA. THE DEALERSHIP LEFT ME 1 MESSAGE TO BOOK AN APPOINTMENT, AND HENCE IGNORED MY RETURN PHONE CALLS.

The rear view camera (backup camera) does not work consistently. It often will not activate at all, and often the screen goes black in the middle of a reverse maneuver. I have had the car in for service multiple times, and Polestar has been unable to fix this issue. They say that it a known issue with no fix. This is a safety issue, especially when the reverse camera stops working as you are backing up.

Even after most recent software update to address rear view camera issue, the Camera Temporarily Unavailable issue persists…. presenting an ongoing hazard to persons and property.

Back up camera fails to start, limited rear view visibility. On latest software version, this has been consistently happening for the past year.

The contact owns a 2022 Polestar Polestar 2. The contact stated that while driving at an undisclosed speed, the message “Back Over Prevention Camera Unavailable” was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the vehicle was recently taken to the dealer, and an unknown recall repair was performed. The contact stated that the repair was a software update; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 21,000.

Back-up camera does not work reliably, even after the most recent software update. It will occasionally stutter, and sometimes show "camera is temporarily unavailable" while backing up.

The backup camera will not work at all. In fact none of the cameras are working. My firmware/software is up to date. The service center can’t book me until 2 months from now. That’s too much time. It isn’t safe because the rear window is so small. This car was designed to work with cameras. The screen says “Camera is temporarily unavailable.”

The reverse camera goes black and shows camera not available daily.

Back over prevention. Shifted into R while in traffic to move back a bit, camera hangs for a bit then shows “camera temporarily unavailable” Vehicle is remedied by the recent 25V280000 recall via a OTA software update

Rear backup camera frequently says "camera not available" and does not work even after most recent software update.

The backup camera was unavailable when putting the car in reverse. I could not rely on the camera to show me what may be behind my car. No. No. No warning lamps, I have heard others report this issue but never experienced it myself. I have the latest update installed on my car that was supposed to fix this issue for others as well. Until today I had never encountered this, but after I decided to enable the digital key via the polestar app my first drive after returning to the car I experienced this issue. There may be a link to the digital key and the backup camera being unavailable. I may need to disable the digital key to avoid running into the camera issue.

Received a recall notice Recall 25V-280 related to the backup camera and rear visibility. On July 9, 2025 I took the vehicle to the Polestar repair facility in Westport CT for the identified software update. Before the the recall fix I received the "camera is temporarily unavailable" message approximately every one in ten backups and I could restore the camera view manually (push camera on main screen). After the repair the "camera is temporarily unavailable" appears more than half time and I cannot restore the camera manually. The repair has made the problem much worse.

Once in a while, seemingly random, the backup camera will report that it’s unavailable.

Even after 2 past recalls attempting to fix the backup camera, the camera screen keeps going black and says “Camera is temporarily unavailable.”

I have continued to have issues with the Rear Camera on 2022 Polestar 2. This was supposedly resolved in a software update to version 3.6.4, which I had upgraded at Polestar Boston on 7/23. However, there have been no changes since the update and the rear camera will still intermittently turn off (black message "Camera is temporarily unavailable") or flicker when in reverse.

Camera unavailable when reversing and all camera types unavailable when clicking on camera tab all types of camera are also unavailable. When NHTSA mandate they replace the infotainment system with one that has a processor and RAM capable of powering this? Infosys and polestar are not forthcoming in patching this. Poor coding and underpowered hardware is a serious issue…

Rear view camera does not turn on while backing up

When putting the car into reverse, the camera would not display. The entire screen appeared frozen and no other buttons would operate.

The rearview camera often does not turn on while in reverse. The vehicle received the software update to fix this issue due to the recall. But the issue persists after the update was installed. The software patch did not solve this problem.

The rear camera does not always work. Several times on reversing, the rear camera says “ camera not available “ and doesn’t show any image on reversing.

Drove car to the grocery store 5 minutes down the street. Shopped for ~20 minutes, returned to my car and loaded my groceries in my trunk. Shut the trunk and returned the cart to the cart corral. Returned to the vehicle, unlocked via the door handle, put the car in reverse, and was greeted with a "Camera system unavailable" message. My car is on the latest OTA update 3.6.4, which is intended to fix the backup camera issues.

Backup camera often says its unavailable.

Backup camera routinely disappears with message that Backup camera is unavailable when car is started, which is when car is most commonly reversed. Processor is not adequate to perform the various tasks associated with car start-up and to simultaneously provide backup camera imagery. This happens approximately 80% of the time when the car is started and put in reverse. Car has most recent software installed. This continues to occur even after software update that was supposed to resolve this.

There have been two recalls to address the backup camera failing to initialize when the vehicle is put into reverse. After the most recent update, my camera fails to initialize even more than before.

Backup camera refuses to engage when shifted into reverse approximately 10-15% of time. Display and controls seem laggy and delayed. Previously upgraded to car software to v3.6.4 about 4 weeks ago.

When backing up the car, the rear camera often does not work. It gives a message that says "camera not available." It happens sometimes, and when it doesn't happen, the camera will lag and freeze up. It makes it dangerous for cars and pedestrians behind me, as I lose access to the camera. The problem has not been taken to the dealer. There were prior recalls on the car due to this, and were claimed to have been fixed via OTA software update. However, I am on the latest software and this still occurs. It has not been inspected by anyone, and there are no warning lamps or anything.

Rear backup camera stop working in the middle of reversing. It was supposed to be fixed with the latest update, but in continuous to happen..

There is a feature to create a scheduled charge for the vehicle. This feature is stuck on, turning it off on the vehicle does not override the feature on the phone. The phone will not disable it. As a result, I am unable to charge my vehicle (until the scheduled time, presumably). Additionally, the feature to reset the TCAM system is non-responsive, which is one of the supposed fixes, how am I able to reset the system if the command to do so does not respond? Power cycling the infotainment did not work. Force closing the app did not work.

Car received over the air update a week ago. Software version is now 3.6.4. Assumed it was to address NHTSA Recall RP1016 - Rear Backup Camera. Update has not addressed recall issues. Backup image still lags and images flicker at times when car is first put into reverse. Yesterday I put it into reverse and no image appeared at all. Instead got warning message: "Camera temporarily unavailable". Have had backup camera fail this way several time over past year. With current update camera actually seems to malfunction more often than it did before the update. This is a serious safety hazard because rear visibility is compromised by car's design. (One factor is large rear seat headrests cannot be removed.) Camera is always needed when backing up. Have not reported problem to Polestar.

Although software update recently performed, issue with rear view camera activation continues. Given significant infotainment lag following update, I suspect the underlying issue is underpowered hardware. Polestar has been trying to address issue via software, they have not been successful.