2004 Pierce Custom Contender

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports

Structure › Body › Bumpers10V300000

Filed Jun 28, 201025 vehiclesPierce Manufacturing

Defect. PIERCE IS RECALLING CERTAIN MODEL YEAR 2003 THROUGH 2009 CUSTOM CONTENDER, DASH, ENFORCER, IMPEL, LANCE SABER, AND VELOCITY FIRE TRUCKS MANUFACTURED FROM FEBRUARY 20, 2003, THROUGH MARCH 27, 2009. THESE TRUCKS MAY BE EQUIPPED WITH DROP-DOWN FIRE HOSE TRAYS MOUNTED UNDER THE FRONT BUMPER. THE HOSE TRAY LATCH MAY ACCIDENTALLY OPEN WHILE THE VEHICLE IS IN MOTION.

Risk. IF THIS OCCURS THE FIRE HOSE MAY DROP TO THE ROADWAY WITHOUT WARNING. POTENTIAL INJURY TO PEOPLE AND PROPERTY MAY OCCUR. THE SUDDEN HOSE DEPLOYMENT MAY ALSO DISTRACT DRIVERS TRYING TO AVOID THE HOSE AND A CRASH MAY OCCUR.

Remedy. A NEW AND IMPROVED LATCH DESIGN HAS BEEN DEVELOPED AND A NEW HOSE BOX INCORPORATING THE NEW LATCH WILL BE INSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 4, 2010. OWNER MAY CONTACT PIERCE AT 1-920-832-3000.

Across model years

Worst on record: 2001

Year	Complaints	Recalls	Deaths	Assessment
2011	0	3	0	Routine
2010	0	3	0	Routine
2009	0	4	0	Routine
2008	0	5	0	Routine
2007	0	2	0	Routine
2006	0	2	0	Routine
2005	0	1	0	Routine
2004 — this page	0	1	0	Routine
2003	0	2	0	Routine
2002	0	1	0	Routine
2001	1	2	1	Fatalities reported
2000	0	1	0	Routine

Compare every Custom Contender year →

Other Pierce models

All Pierce models →

Arrow XT 10 Dash 6 Impel 4 Saber 3 Quantum 3

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 28, 2010. Source: NHTSA Office of Defects Investigation.