Car Problem DataNHTSA records

2001 Pierce Custom Contender

Fatalities reported

Owners filed 1 complaints about this vehicle with federal regulators, most often about the seat belts › front. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Seat Belts › Front1
103

2 safety recalls

Part 573 reports
Fuel System, Other11V384000
Filed Jul 26, 20116,803 vehiclesPierce Manufacturing

Defect. PIERCE HAS DECIDED THAT CERTAIN MODEL YEAR 1995-2008 ARROW XT, DASH, CUSTOM CONTENDER, LANCE, ENFORCER, PIERCE ARROW, QUANTUM, SABER AND COMMERCIAL FIRE TRUCKS MANUFACTURED FROM JANUARY 2, 1995, THROUGH JANUARY 21, 2008, CONTAIN A SAFETY DEFECT. THESE VEHICLES ARE EQUIPPED WITH FUEL TANK STRAPS THAT MAY CORRODE DUE TO WINTER ROAD SALT OR LIQUID DE-ICING CHEMICALS. IF THE FUEL TANK STRAPS CORRODE SUFFICIENTLY, THE FUEL TANK SUPPORTING STRAPS MAY FRACTURE AND THE FUEL TANK MAY FALL FROM THE VEHICLE.

Risk. THE VEHICLES MAY LOSE POWER AND STALL. IN ADDITION, THE FUEL TANK MAY RUPTURE AND SPILL DIESEL FUEL ON THE ROADWAY. EITHER OF THESE OUTCOMES MAY CAUSE A FIRE TRUCK OR SURROUNDING VEHICLES TO SLIP OR SLIDE ON THE ROADWAY SURFACE, INCREASING THE RISK OF A CRASH.

Remedy. FOR FIRE TRUCKS THAT ARE LESS THAN 10 YEARS OLD, DEALERS WILL INSPECT THE FUEL TANK STRAPS AND REPLACE THEM IF NECESSARY WITH STAINLESS STEEL STRAPS FREE OF CHARGE. FOR VEHICLES THAT ARE OLDER THAN 10 YEARS, PIERCE IS NOT OFFERING A FREE REMEDY, BUT WILL OFFER FOR PURCHASE REPLACEMENT FUEL TANKS STRAPS AND PROVIDE INSTRUCTIONS FOR INSTALLATION. THE SAFETY RECALL BEGAN ON AUGUST 27, 2011. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.

Vehicle Speed Control › Accelerator Pedal01V322004
Filed Dec 11, 200154 vehiclesPierce Manufacturing,inc.

Defect. VEHICLE DESCRIPTION: FIRE TRUCKS EQUIPPED WITH ELECTRONIC THROTTLE CONTROL/ACCELERATOR PEDALS SUPPLIED BY WILLIAMS CONTROLS INDUSTRIES. THE WELD ATTACHING THE CLEVIS TO THE PLATE HAS INSUFFICIENT PENETRATION AND COULD ALLOW THE CLEVIS TO SEPARATE FROM THE PLATE.

Risk. IF THE CLEVIS SEPARATED FROM THE PLATE WHILE THE VEHICLE WAS IN USE, THE VEHICLE WOULD RETURN TO IDLE, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL REPLACE THESE PEDALS. OWNER NOTIFICATION BEGAN DECEMBER 10, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PIERCE AT 1-888-974-3723.

What owners reported

Newest filings
Seat Belts › FrontCrash3 injured1 killed
Filed Nov 12, 2004IL

IT WAS IMPOSSIBLE TO PUT THE SAFETY BELT ON WHILE SITTING IN THE FACE FORWARD POSITION. ONE HAD TO TURN ALL THE WAY AROUND TO ATTACH THE SAFETY BELT. *AK

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2001
YearComplaintsRecallsFiresDeathsAssessment
20110300Routine
20100300Routine
20090400Routine
20080500Routine
20070200Routine
20060200Routine
20050100Routine
20040100Routine
20030200Routine
20020100Routine
2001 — this page1201Fatalities reported
20000100Routine

Compare every Custom Contender year →

Other Pierce models

All Pierce models →
Arrow XT 10Dash 6Impel 4Saber 3Quantum 3

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 26, 2011. Source: NHTSA Office of Defects Investigation.