Defect. PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.
Risk. Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.
Remedy. Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22 PBB and 22 KWB.
Electrical System › Wiring21V00N000
Filed Dec 29, 20211,107 vehiclesPaccar Incorporated
Defect. PACCAR Incorporated (PACCAR) is recalling certain 2016-2022 Peterbilt 567, 579, 2021-2022 Peterbilt 536, 2017-2021 Kenworth T880, 2016-2022 Kenworth T680, 2018-2020 Kenworth T440, 2020 Kenworth T270, and 2021 Kenworth T280 vehicles. The methane detection system will not function if the system loses power.
Risk. The operator may be unaware of a system malfunction or the presence of excessive methane levels, increasing the risk of injury or fire.
Remedy. Dealers will re-wire the warning alarm, free of charge. Owner notification letters were mailed December 1, 2022. Owners may contact Peterbilt customer service at 1-940-591-4220, and Kenworth customer service at 1-425-828-5888. PACCAR's numbers for this recall are 21KWH and 21PBN.
Electrical System › Software21V906000
Filed Nov 19, 2021908 vehiclesPaccar Incorporated
Defect. PACCAR Incorporated (PACCAR) is recalling certain 2019-2022 Kenworth T880, W990, Peterbilt 567, 579, 389, and 2022 Peterbilt 536, 537 wrecker and auto hauler vehicles. The work brake (winch brake) may unintentionally disengage the service brakes during winching operations, causing the vehicle to roll.
Risk. Unintended vehicle movement can increase the risk of a crash or injury.
Remedy. Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on January 3, 2022. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth); or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWG and 21PBM.
Fuel System, Diesel › Fuel Injection System › Fuel Rail21V391000
Filed May 26, 2021612 vehiclesPaccar Incorporated
Defect. PACCAR Incorporated (PACCAR) is recalling certain 2018-2021 Peterbilt 337, 348, 365, 367, 520, 567, Kenworth T270, T370, T440, T470, T800 and T880 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth) or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWC and 21PBD.
Defect. PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
Risk. If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Remedy. PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.
Electrical System › 12v/24v/48v Battery › Cables20V130000
Filed Mar 4, 202035,671 vehiclesPaccar Incorporated
Defect. PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.
Risk. An electrical short circuit can increase the risk of a fire.
Remedy. PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBA.
Power Train › Clutch Assembly18V931000
Filed Dec 21, 201825,556 vehiclesPaccar Incorporated
Defect. PACCAR Incorporated (PACCAR) is recalling certain 2018-2019 Peterbilt 337, 348, 365, 367, 389, 567, 579 and 587 trucks and 2018-2019 Kenworth C500, T270, T370, T440, T660, T680, T800, T880 and W900 trucks equipped with automated manual transmissions. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Risk. Unintended movement of a vehicle can increase the risk of a crash.
Remedy. PACCAR will notify owners, and dealers will update the transmission control module, free of charge. The recall began February 23, 2019. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's numbers for this recall are 18PBE and 18KWH.
Engine and Engine Cooling › Engine › Diesel18V657000
Defect. PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
Risk. If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
Remedy. Cummins will notify owners, and dealers will replace the suspect fuel pump cooling circuit screen, free of charge. The recall began November 21, 2018. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 18E081.
What owners reported
Newest filings
Power Train
Filed Apr 15, 202021,500 milesCA
OUR DRIVER WAS IN TOW WITH A VEHICLE WHEN HE STARTED EXPERIENCING ISSUES WITH SHIFTING BETWEEN GEARS, WE ADVISED HIM TO RETURN TO THE YARD TO SWAP TRUCKS AND COMPLETE THE CALL THIS WAS ON 3/23/2020. BEING SHORT HANDED DUE TO THE STAY AT HOME ORDER WE DOWNED THE TRUCK UNTIL WE HAD ENOUGH STAFFING TO DELIVER IT TO PETERBILT FOR INSPECTION AND REPAIRS WHICH TOOK PLACE ON 3/30/2020. WE RECEIVED A CALL FROM [XXX] @ COAST COUNTIES PETERBILT (SAN LEANDRO) ADVISING ME THAT MY TRUCK WAS 4 DAYS OVER THE ONE YEAR WARRANTY MARK WITH JUST 21,594 MILES ON THE TRUCK AND I PROVIDED ME WITH AN ESTIMATE TO CONTINUE WITH REPAIRS SEE WHAT WAS WRONG. I ADVISED BOTH [XXX] AND [XXX] (SERVICE MANAGER) THAT NHTSA ISSUED 2 RECALLS (18V-931) AND (18E-102) BOTH PERTAINING TO A FAILED CLUTCHES THAT WERE INSTALLED INTO ROUGHLY 35-75K TRUCKS WHICH INCLUDED MY CLUTCH WHICH MATCHED THE SERIAL NUMBER AFFECTED CLUTCH RANGE PROVIDED BY EATON AND NHTSA ON BOTH OF THE RECALLS NOTICES. I REACHED OUT TO PACCAR AND EATON WHICH BOTH AGREED TO COVER A PORTION OF THE REPAIRS LEAVING ME WITH ALMOST A 3K REPAIR BILL FOR A PART THAT WAS ON NATIONAL RECALL. COAST COUNTIES PETERBILT, PACCAR & EATON ACTED IN BAD FAITH BY DISMISSING BOTH RECALLS, FURTHER THEIR LACK OF QUALITY ASSURANCE RESULTED IN MY COMPANY SUSTAINING AN AVOIDABLE LOSS OF REVENUE INC TRUCK & INSURANCE PAYMENTS WE HAD TO MAKE FOR A TRUCK WE WERE NOT ABLE TO USE FOR OVER 3 WEEKS AND COULD HAVE RESULTED IN SOMEONE BEING SERIOUSLY HURT. INFORMATION REDACTED PURS
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 25, 2022. Source: NHTSA Office of Defects Investigation.