Owners filed 1 complaints about this vehicle with federal regulators, most often about the engine and engine cooling. It has been recalled 2 times.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Engine and Engine Cooling | 1 | 0 | 0 | 0 |
Defect. ON CERTAIN TRUCKS BUILT WITH CUMMINS ISC AND ISL ENGINES, PLUGS WERE ASSEMBLED INCORRECTLY CREATING STRESS AND CRACKS WHICH COULD CAUSE AN OIL LEAK.
Risk. THIS OIL LEAKAGE HAS THE POTENTIAL TO IGNITE AND CAUSE A FIRE IN THE ENGINE COMPARTMENT OF THE VEHICLE.
Remedy. CUMMINS WILL NOTIFY OWNERS AND ARRANGE FOR INSTALLATION OF A STEEL CUP PLUG BOSS CAP. OWNERS SHOULD CONTACT CUMMINS AT 1-800-343-7357.
Defect. ON CERTAIN TRUCKS EQUIPPED WITH CATERPILLAR C7 OR 3126E 2002 ENGINES AND HORTON FAN HUBS, THE FAN HUB MOUNTING BOLTS CAN FAIL RESULTING IN THE HUB AND FAN ASSEMBLY SEPARATING FROM THE ENGINE. THIS LOSS OF CLAMP LOAD CAUSES UNWANTED VIBRATION IN THE ASSEMBLY THAT LEADS TO BOLT FAILURE.
Risk. IF THE BOLTS FAIL, THE COMPLETE HUB AND FAN ASSEMBLY COULD SEPARATE FROM THE ENGINE RESULTING IN EQUIPMENT DAMAGE AND/OR PERSONAL INJURY.
Remedy. DEALERS WILL ADD A RIGID SPACER ACROSS THE TWO LOWER MOUNTING HOLES OF THE FAN HUB TO MAINTAIN THE CLAMPING FORCE AND REPLACE ALL THE BOLTS AND WASHERS. OWNER NOTIFICATION BEGAN OCTOBER 22, 2003. OWNERS SHOULD CONTACT PETERBILT AT 1-940-591-4201.
DT: THE VEHICLE EXPERIENCED NUMEROUS PROBLEMS. THE VEHICLE CURRENTLY HAS AN ENGINE PROBLEM (NO POWER) THAT THE DEALER IS UNABLE TO LOCATE. THE DEALER TOLD THE CONSUMER TO TAKE THE VEHICLE TO ANOTHER DEALER. THE OTHER DEALER PUT THE VEHICLE ON A DYNO-METER AND INDICATED THERE WAS A PROBLEM WITH THE VEHICLE. ANOTHER TEST ON THE METER AND THE DEALER SAID IT WAS THE HEWI PUMP. THE DEALER REPLACED THE FUEL INJECTORS. AFTER THE REPAIRS THE VEHICLE CONTINUED TO SPUTTERED AND DID NOT HAVE THE POWER IT SHOULD HAVE. THE VEHICLE WOULD NOT PULL ITS LOAD AND IT USED TOO MUCH FUEL. THE MANUFACTURER SAID THEY HAVE DONE ALL THEY CAN TO HELP, THEY DON'T KNOW WHAT THE PROBLEM IS. CALLER HAS HAD TO TAKE THE VEHICLE BACK TO THE DEALER 20 TIMES FOR DIFFERENT PROBLEMS THAT THE DEALER CAN'T FIND. SOMETIMES HE HAD TO TAKE IT IN 3 OR 4 TIMES FOR THE SAME PROBLEM. THE ABS SYSTEM HAS BEEN A PROBLEM. THE VEHICLE HAD TO BE TOWED ONCE TO A DEALER BECAUSE OF THE FUEL PUMP. THE CONSUME SAID THAT THE TRANSMISSION HAS BEEN A PROBLEM ALSO. THE CONSUMER BELIEVES HIS VEHICLE IS A LEMON. THE CONSUMER INDICATED THAT THE ENGINE IS A CATERPILLAR ENGINE C7 3126, 300 HORSEPOWER. *NM
1 of 1 complaints, reproduced as filed.
| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2023 | 0 | 1 | 0 | 0 | Routine |
| 2022 | 0 | 1 | 0 | 0 | Routine |
| 2020 | 1 | 1 | 0 | 0 | Routine |
| 2019 | 0 | 2 | 0 | 0 | Routine |
| 2018 | 0 | 2 | 0 | 0 | Routine |
| 2017 | 0 | 3 | 0 | 0 | Routine |
| 2016 | 0 | 2 | 0 | 0 | Routine |
| 2015 | 0 | 2 | 0 | 0 | Routine |
| 2014 | 0 | 3 | 0 | 0 | Routine |
| 2013 | 0 | 2 | 0 | 0 | Routine |
| 2012 | 0 | 3 | 0 | 0 | Routine |
| 2011 | 0 | 3 | 0 | 0 | Routine |
| 2010 | 0 | 2 | 0 | 0 | Routine |
| 2009 | 0 | 4 | 0 | 0 | Routine |
| 2008 | 0 | 3 | 0 | 0 | Routine |
| 2007 | 0 | 1 | 0 | 0 | Routine |
| 2004 — this page | 1 | 2 | 0 | 0 | Routine |
| 2003 | 0 | 3 | 0 | 0 | Routine |
| 2002 | 0 | 2 | 0 | 0 | Routine |
| 2001 | 0 | 4 | 0 | 0 | Routine |
| 2000 | 0 | 6 | 0 | 0 | Routine |
| 1999 | 1 | 6 | 0 | 0 | Routine |
| 1998 | 0 | 1 | 0 | 0 | Routine |
| 1997 | 0 | 1 | 0 | 0 | Routine |
| 1996 | 0 | 1 | 0 | 0 | Routine |
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 17, 2004. Source: NHTSA Office of Defects Investigation.