2008 Orion Vii

Routine

No owner complaints are on file for this vehicle. It has been recalled 11 times.

11 safety recalls

Part 573 reports
Engine and Engine Cooling › Engine15V288000
Filed May 15, 2015455 vehiclesDaimler Buses North America

Defect. Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII natural gas-powered transit buses manufactured January 1, 2007, to October 1, 2012. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.

Risk. If the engine oil comes into contact with hot surfaces, it can increase the risk of a vehicle fire.

Remedy. Cummins will notify owners on behalf of DBNA, and dealers will secure the ends of the 90-degree elbow. In addition, the electronic control module (ECM) will be reprogrammed with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact DBNA at 1-905-403-7807 or Cummins Inc. at 1-800-343-7357.

Engine and Engine Cooling › Engine14V106000
Filed Mar 5, 2014455 vehiclesDaimler Buses North America

Defect. Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII transit buses manufactured January 2007 through October 2012 equipped with certain Cummins Westport Model ISL G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.

Risk. The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.

Remedy. Cummins Inc. and Cummins Wesport Inc. will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Owners may contact DBNA at 1-905-403-7807 or Cummins Inc. at 1-800-343-7357. Cummins' number for this recall is C1462 (for ISL G engines) or C1461 (for ISX12 G) engines.

Electrical System13V476000
Filed Sep 27, 20133,009 vehiclesDaimler Buses North America

Defect. Daimler Buses North America Ltd. (DBNA) is recalling certain model year 2003-2008 Orion V and model year 2002-2010 VII buses equipped with Sure Power equalizers and DC-DC Converters. The specific potting compound used in the equalizers and convertors for insulation was found to be capable of conducting electricity after being exposed to heat.

Risk. Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

Remedy. DBNA will notify owners and Sure Power representatives will change out the equalizer and/or convertor, free of charge. The recall is expected to begin during November 2014. Owners may contact DBNA at 1-905-403-1111.

Latches/Locks/Linkages › Doors › Latch11V214000
Filed Apr 1, 20112 vehiclesDaimler Buses North America, Inc.

Defect. DAIMLER BUSES IS RECALLING CERTAIN MODEL YEAR 2008 ORION VII TRANSIT BUSES MANUFACTURED FROM JUNE 13-16, 2008, AND EQUIPPED WITH TEETER LEVER ASSEMBLIES. THERE IS INSUFFICIENT ENGAGEMENT BETWEEN THE TEETER LEVER BASE AND THE CAM PLATE.

Risk. FAILURE OF THE TEETER LEVER ASSEMBLY WILL CAUSE THE REAR SIDE EXIT DOOR TO OPERATE IMPROPERLY. A PASSENGER LEANING ON OR FORCED AGAINST THE DOOR COULD FALL THROUGH THE DOOR AND SUSTAIN INJURIES.

Remedy. DAIMLER BUSES IS WORKING WITH VAPOR BUS TO REPAIR THE AFFECTED BUSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 29, 2011. OWNERS MAY CONTACT DAIMLER BUSES AT 1-800-716-7566.

Power Train › Clutch Assembly › Pedal/Hand Lever(motorcycle)10V015000
Filed Jan 21, 2010426 vehiclesDaimler Buses North America, Inc.

Defect. DAIMLER BUSES IS RECALLING CERTAIN ORION TRANSIT BUSES EQUIPPED WITH THE MORSE REMOTE THROTTLE CONTROL. THE MORSE REMOTE THROTTLE CONTROL PANEL IS LOCATED IN THE ENGINE COMPARTMENT AND A SWITCH ON IT IS LABELED, "THROTTLE"; "OFF" OR "FRONT" AND "ON" OR "REAR" SELECTING THE ACTIVE ENGINE CONTROL STATION. IF A PERSON OPERATING THE ENGINE FROM THE "REAR" POSITION (AT THE ENGINE) FAILS TO PLACE THE SWITCH IN THE "OFF" OR "FRONT" POSITION AND THE ENGINE RPM WAS SET TO ABOVE IDLE DURING MAINTENANCE FOR EXAMPLE, WHEN THE BUS IS STARTED FROM THE DRIVER'S STATION THE ENGINE COULD CHANGE TO THE HIGHER RPM RESULTING IN UNWANTED ENGINE POWER.

Risk. THE BUS COULD ACCELERATE AT A HIGHER RATE THAN ANTICIPATED INCREASING THE RISK OF A CRASH.

Remedy. DAIMLER WILL PROVIDE INSTRUCTIONS TO MODIFY THE WIRING TO THE MORSE THROTTLE CONTROL SWITCH. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 1, 2010. OWNERS MAY CONTACT DAIMLER BUSES AT 1-800-716-7466.

Interior Lighting09V413000
Filed Oct 20, 2009368 vehiclesDaimler Buses North America, Inc.

Defect. DAIMLER BUSES OF NORTH AMERICA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2009 ORION TRANSIT BUSES EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.

Risk. A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND A FIRE.

Remedy. ORION WILL NOTIFY OWNERS AND THE BUSES WILL BE REPAIRED BY LUMINATOR FREE OF CHARGE. PLEASE SEE LUMINATOR'S DEFECT REPORT 09E-054. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR ORION AT 1-800-716-7466.

Visibility › Glass, Side/Rear09V318000
Filed Aug 7, 2009824 vehiclesDaimler Buses North America, Inc.

Defect. DAIMLER BUS NORTH AMERICA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 ORION VII TRANSIT BUSES MANUFACTURED FROM DECEMBER 2007 THROUGH JULY 2009. THE PASSENGER WINDOWS HAVE A TIP-IN TRANSOM WINDOW WHICH IS ATTACHED BY SCREWS. THESE SCREWS MAY LOOSEN AND THE WINDOW MAY DISLODGE AND FALL INTO THE BUS.

Risk. A COLLAPSING WINDOW COULD INJURE PASSENGERS.

Remedy. AN INTERIM NOTICE WAS SENT TO OWNERS ON OCTOBER 21, 2009 INSTRUCTING THEM TO CHECK THAT THE SCREWS ARE PROPERLY TIGHTENED AND TO INSPECT THEM PERIODICALLY. A PERMANENT REPAIR IS NOW AVAILABLE AND OWNERS WILL BE PROVIDED INSTRUCTIONS TO REPAIR THE BUSES FREE OF CHARGE. AN OWNER NOTIFICATION ADVISING OWNERS ABOUT THE PERMANENT FREE REMEDY WILL BE MAILED ON OR ABOUT AUGUST 27, 2010. OWNERS MAY CONTACT DAIMLER BUSES NORTH AMERICA AT 1-800-716-7466.

Visibility › Glass, Side/Rear09V215000
Filed Jun 11, 2009286 vehiclesDaimler Buses North America, Inc.

Defect. ORION IS RECALLING 286 MODEL YEAR 2007 THROUGH 2009 TRANSIT BUSES MANUFACTURED BETWEEN DECEMBER 2007 AND APRIL 2009. THE BOND OF THE GLASS TO THE ALUMINUM FRAME OF THE PASSENGER WINDOWS IS NOT ADEQUATE ENOUGH TO HOLD THE WINDOW ATTACHED TO THE FRAME.

Risk. THE WINDOW COULD DISLODGE FROM THE BUS WHILE IN OPERATION, POSSIBLY BECOMING A ROAD HAZARD TO OTHER MOTORISTS WHICH COULD RESULT IN A VEHICLE CRASH.

Remedy. ORION WILL NOTIFY OWNERS AND THE MOVING WINDOW PORTION WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JULY 15, 2009. OWNERS MAY CONTACT HEHR INTERNATIONAL AT 1-989-845-3067 OR ORION AT 1-800-716-7466.

Electrical System09V121000
Filed Apr 15, 2009380 vehiclesDaimler Buses North America, Inc.

Defect. DAIMLER BUSES IS RECALLING 380 MY 2008-2009 VII BUSES CONFIGURED WITH A MOBILE CLIMATE CONTROL (MCC) HEATER AND THOSE WITH A MCC DEFROSTER MANUFACTURER FROM OCTOBER 2008 - MARCH 2009 ONLY. THE BLOWER MOTOR MOUNT SCREWS MAY NOT HAVE THE PROPER TORQUE. IF THE FOUR BLOWER MOTOR MOUNT SCREWS DISCONNECT, THE BRACKET CAN MOVE POSSIBLY CAUSING AN ELECTRICAL TERMINAL SHORT CIRCUIT.

Risk. A SHORT CIRCUIT CAN RESULT IN A FIRE.

Remedy. MCC WILL INSPECT THE BUSES FOR INCORRECT TORQUE ON BLOWER MOUNTS AND TORQUE THE SCREWS CORRECTLY AS REQUIRED FREE OF CHARGE. IF THE INSPECTION REVEALS ANY DAMAGE TO THE AFFECTED COMPONENTS, ADDITIONAL REPAIRS WILL BE MADE AS NECESSAY. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT DAIMLER BUSES AT 905-403-7807.

Seats › Front Assembly › Seat Heater/Cooler09V099000
Filed Mar 25, 2009804 vehiclesDaimler Buses North America, Inc.

Defect. DAIMLER BUS IS RECALLING 804 MY 2006-2009 TRANSIT BUSES EQUIPPED WITH A NEW YORK CUSTOM SEAT HEATER. CURRENTLY, THE TERMINAL CONNECTION OF THE SEAT HEATER IS IMMEDIATELY LOCATED NEXT TO THE SEAT BUS BAR. SHOULD CONDUCTIVE MATERIAL OR DEBRIS, SUCH AS A WASHER, ENTER BETWEEN THE TERMINAL CONNECTION AND THE SEAT BUS BAR, A SHORT CIRCUIT COULD OCCUR.

Risk. A SHORT CIRCUIT BETWEEN THE SEAT BUS BAR AND THE ADJACENT TERMINAL CONNECTION COULD OVERHEAT THE WIRE, POSSIBLY RESULTING IN A FIRE.

Remedy. DEALERS WILL INSPECT BUSES FOR DEBRIS AND WILL RELOCATE THE TERMINAL CONNECTION AWAY FROM THE BUS BAR. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2009. OWNERS MAY CONTACT DAIMLER BUSES AT 905-403-7807.

Showing 10 of 11 campaigns, newest first.

Across model years

Worst on record: 2009
YearComplaintsRecallsFiresDeathsAssessment
20120400Routine
20110400Routine
20100500Routine
20091800Routine
2008 — this page01100Routine
20071910Routine
20060900Routine
200501200Routine
200401400Routine
20030800Routine
20020800Routine
20010200Routine

Compare every Vii year →

Other Orion models

All Orion models →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 15, 2015. Source: NHTSA Office of Defects Investigation.