Daimler Buses North America, Inc.: Visibility › Glass, Side/Rear
Daimler Buses North America, Inc. reported this defect to federal regulators on Aug 7, 2009 and put the number of vehicles at risk at 824. The repair is free for as long as the recall stands.
The defect
DAIMLER BUS NORTH AMERICA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 ORION VII TRANSIT BUSES MANUFACTURED FROM DECEMBER 2007 THROUGH JULY 2009. THE PASSENGER WINDOWS HAVE A TIP-IN TRANSOM WINDOW WHICH IS ATTACHED BY SCREWS. THESE SCREWS MAY LOOSEN AND THE WINDOW MAY DISLODGE AND FALL INTO THE BUS.
The risk
A COLLAPSING WINDOW COULD INJURE PASSENGERS.
The remedy
AN INTERIM NOTICE WAS SENT TO OWNERS ON OCTOBER 21, 2009 INSTRUCTING THEM TO CHECK THAT THE SCREWS ARE PROPERLY TIGHTENED AND TO INSPECT THEM PERIODICALLY. A PERMANENT REPAIR IS NOW AVAILABLE AND OWNERS WILL BE PROVIDED INSTRUCTIONS TO REPAIR THE BUSES FREE OF CHARGE. AN OWNER NOTIFICATION ADVISING OWNERS ABOUT THE PERMANENT FREE REMEDY WILL BE MAILED ON OR ABOUT AUGUST 27, 2010. OWNERS MAY CONTACT DAIMLER BUSES NORTH AMERICA AT 1-800-716-7466.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2009 Orion Vii | 1 | 8 | 0 | 0 |
| 2008 Orion Vii | 0 | 11 | 0 | 0 |
| 2007 Orion Vii | 1 | 9 | 1 | 0 |
| 2006 Orion Vii | 0 | 9 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 09V318000.
Full record for the 2009 Orion Vii → · Recalls carrying a do-not-drive advisory → · Where this data comes from →