2004 Orion Vii

Routine

No owner complaints are on file for this vehicle. It has been recalled 14 times.

14 safety recalls

Part 573 reports
Electrical System13V476000
Filed Sep 27, 20133,009 vehiclesDaimler Buses North America

Defect. Daimler Buses North America Ltd. (DBNA) is recalling certain model year 2003-2008 Orion V and model year 2002-2010 VII buses equipped with Sure Power equalizers and DC-DC Converters. The specific potting compound used in the equalizers and convertors for insulation was found to be capable of conducting electricity after being exposed to heat.

Risk. Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

Remedy. DBNA will notify owners and Sure Power representatives will change out the equalizer and/or convertor, free of charge. The recall is expected to begin during November 2014. Owners may contact DBNA at 1-905-403-1111.

Power Train › Clutch Assembly › Pedal/Hand Lever(motorcycle)10V015000
Filed Jan 21, 2010426 vehiclesDaimler Buses North America, Inc.

Defect. DAIMLER BUSES IS RECALLING CERTAIN ORION TRANSIT BUSES EQUIPPED WITH THE MORSE REMOTE THROTTLE CONTROL. THE MORSE REMOTE THROTTLE CONTROL PANEL IS LOCATED IN THE ENGINE COMPARTMENT AND A SWITCH ON IT IS LABELED, "THROTTLE"; "OFF" OR "FRONT" AND "ON" OR "REAR" SELECTING THE ACTIVE ENGINE CONTROL STATION. IF A PERSON OPERATING THE ENGINE FROM THE "REAR" POSITION (AT THE ENGINE) FAILS TO PLACE THE SWITCH IN THE "OFF" OR "FRONT" POSITION AND THE ENGINE RPM WAS SET TO ABOVE IDLE DURING MAINTENANCE FOR EXAMPLE, WHEN THE BUS IS STARTED FROM THE DRIVER'S STATION THE ENGINE COULD CHANGE TO THE HIGHER RPM RESULTING IN UNWANTED ENGINE POWER.

Risk. THE BUS COULD ACCELERATE AT A HIGHER RATE THAN ANTICIPATED INCREASING THE RISK OF A CRASH.

Remedy. DAIMLER WILL PROVIDE INSTRUCTIONS TO MODIFY THE WIRING TO THE MORSE THROTTLE CONTROL SWITCH. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 1, 2010. OWNERS MAY CONTACT DAIMLER BUSES AT 1-800-716-7466.

Interior Lighting09V413000
Filed Oct 20, 2009368 vehiclesDaimler Buses North America, Inc.

Defect. DAIMLER BUSES OF NORTH AMERICA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2009 ORION TRANSIT BUSES EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.

Risk. A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND A FIRE.

Remedy. ORION WILL NOTIFY OWNERS AND THE BUSES WILL BE REPAIRED BY LUMINATOR FREE OF CHARGE. PLEASE SEE LUMINATOR'S DEFECT REPORT 09E-054. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR ORION AT 1-800-716-7466.

Engine and Engine Cooling › Engine › Diesel08V480000
Filed Sep 29, 2008175 vehiclesDaimler Buses North America, Inc.

Defect. DAIMLER BUSES IS RECALLING 175 MY 2004-2008 ORION V AND VII BUSES EQUIPPED WITH A CUMMINS ISL DIESEL ENGINES. DUE TO VARIOUS ALTERNATOR CABLE ROUTING CONFIGURATIONS, IT MAY BE POSSIBLE FOR THE CABLE TO RUB ON ENGINE COMPONENTS.

Risk. WHEN THE CABLE RUBBING IS NOT DETECTED DURING REGULAR MAINTENANCE INSPECTIONS, THE INSULATION CAN RUB TO EXPOSE THE ELECTRIFIED CABLE. ARCING CAN CAUSE A FIRE TO OCCUR.

Remedy. DAIMLER BUSES WILL REROUTE THE ALTERNATOR CABLE TO ENSURE THAT THE CABLE DOES NOT CONTACT ENGINE COMPONENTS. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 2009. OWNERS MAY CONTACT DAIMLER BUSES AT 1-800-716-7466.

Engine and Engine Cooling07V379000
Filed Aug 28, 200771 vehiclesDaimlerchrysler Commercial Buses Na

Defect. ON CERTAIN TRANSIT BUSES EQUIPPED WITH CUMMINS ENGINES CONFIGURED WITH DIESEL PARTICULATE FILTERS (DPF) AND ULTRA COMPACT MODULES (UCM), THE UCM MAY FAIL. THE UCM IS LOCATED IN A WIRING HARNESS INSIDE THE ENGINE COMPARTMENT ON THE CURB SIDE.

Risk. THE ENGINE MAY STALL AND THE UCM MAY FAIL CAUSING A FIRE.

Remedy. OWNERS WILL BE PROVIDED WITH INSTRUCTIONS AND PARTS TO REPLACE THE 5 AMP CIRCUIT BREAKER WITH A 2 AMP FUSE TO MITIGATE THE FAILURE OF THE UCM FROM SUBSEQUENTLY CAUSING A FIRE. THE RECALL BEGAN ON JANUARY 25, 2008. OWNERS MAY CONTACT DCBUSNA/ORION BUS AT 905-403-7832.

Engine and Engine Cooling › Exhaust System07V326000
Filed Jul 26, 200796 vehiclesDaimlerchrysler Commercial Buses Na

Defect. ON CERTAIN TRANSIT BUSES BUILT WITH CUMMINS ISL ENGINES, THE EXHAUST ELBOW WAS INCORRECTLY ASSEMBLED AND WELDED DURING PRODUCTION. THE UPPER FLANGE HAS A BUTT TYPE WELD INSTEAD OF A FILLET TYPE WELD.

Risk. AN EXHAUST SYSTEM THAT IS NOT MAINTAINED TO ENSURE THAT THERE ARE NO LEAKING SECTIONS CAN CAUSE HEAT DAMAGE TO SURROUNDING COMPONENTS INCREASING THE RISK OF A FIRE.

Remedy. OWNERS WILL BE REIMBURSED FOR THE REPLACEMENT OF THE EXHAUST ELBOW. THE RECALL BEGAN DURING SEPTEMBER 2007. OWNERS MAY CONTACT ORION AT 1-800-716-7466.

Service Brakes, Air06V492000
Filed Dec 22, 2006250 vehiclesDaimlerchrysler Commercial Buses Nc

Defect. ON CERTAIN BUSES EQUIPPED WITH A GRAHAM WHITE BRAKE AIR DRYER MODEL QBA15, THE BRAKE AIR DRYER TIMER DOES NOT FUNCTION PROPERLY. THE AIR ENTERING INTO THE BRAKE SYSTEM MAY NOT HAVE THE MOISTURE REMOVED. IF NOT PROPERLY DRAINED, SMALL ICE CRYSTALS MAY FORM IN THE BRAKE SYSTEM PREVENTING THE SYSTEM TO OPERATE THE BRAKES PROPERLY.

Risk. THE BUS MAY NOT PERFORM AS EXPECTED WHEN STOPPING, INCREASING THE RISK OF A CRASH.

Remedy. DAIMLERCHRYSLER IS WORKING WITH GRAHAM WHITE TO DEVELOP A REMEDY. OWNERS ARE BEING ASKED TO INSPECT THE WET BRAKE AIR TANK FOR MOISTURE BY USING A MANUAL DRAIN. ONLY TWO CUSTOMERS ARE INVOLVED AND HAVE BEEN CONTACTED.

Engine and Engine Cooling › Engine06E028000
Filed Apr 3, 2006433 vehiclesDetroit Diesel Corp.

Defect. CERTAIN MY 2000-2005 DETROIT DIESEL SERIES 50G ENGINES MANUFACTURED BETWEEN OCTOBER 2, 2002, AND MARCH 22, 2005, EQUIPPED ON CERTAIN 2002-2004 ORION V AND 2002-2005 ORION VII TRANSIT BUSES. HIGHER THAN EXPECTED TEMPERATURES WILL ALLOW THE LOW PRESSURE NATURAL GAS REGULATOR GASKET TO LEAK COOLANT AND DRIP ONTO THE TERMINALS OF THE BATTERY CHARGING ALTERNATOR.

Risk. THIS CAN RESULT IN A SHORT IN THE ELECTRICAL CIRCUIT AND THE POTENTIAL FOR AN ENGINE COMPARTMENT FIRE.

Remedy. DETROIT DIESEL WILL NOTIFY OWNERS AND REPAIR THE ENGINES BY REPLACING THE LOW PRESSURE REGULATOR GASKET WITH AN IMPROVED GASKET FREE OF CHARGE. THE RECALL BEGAN ON APRIL 7, 2006. OWNERS MAY CONTACT DETROIT DIESEL AT 313-592-3708.

Fuel System, Other › Delivery › Fuel Pump05V406000
Filed Sep 13, 200596 vehiclesOrion Bus Industries Ltd.

Defect. ON CERTAIN TRANSIT BUSES EQUIPPED WITH CUMMINS ISB-02 DIESEL ENGINES BUILT WITH EMC CONTROLLED FUEL LIFT PUMPS. ERRATIC VOLTAGE SUPPLY TO THE FUEL LIFT PUMP CAUSES PREMATURE ELECTRIC BRUSH WEAR INTERNAL TO THE FUEL LIFT PUMP. THIS PREMATURE WEAR COULD RESULT IN FUEL LIFT PUMP FAILURE AND IN SOME CASES MAY CAUSE AN ENGINE STALL CONDITION.

Risk. SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.

Remedy. CUMMINS, IN CONJUNCTION WITH ORION, WILL NOTIFY OWNERS AND REPAIR THE ENGINES BY EMC RECALIBRATION AND REPLACEMENT OF THE FUEL LIFT PUMP AT NO CHARGE TO THE CUSTOMER. OWNERS MAY CONTACT CUMMINS ASSISTANCE CENTER AT 1-800-DIESELS OR ORION AT 1-315-223-5100.

Structure › Body › Door05V282000
Filed Jun 14, 20051,092 vehiclesOrion Bus Industries Ltd.

Defect. ON CERTAIN COMMERCIAL BUSES EQUIPPED WITH VAPOR DOOR ASSEMBLIES, THE TWO PIECE CURVED CONNECTING RODS WHEN USED AS AN ELEMENT OF THE DOOR ACTUATION LINKAGE IN CONJUNCTION WITH A VAPOR MEDIUM PNEUMATIC DIFFERENTIAL ENGINE, MAY BE SUBJECT TO FATIGUE FAILURE RESULTING IN BENDING OR BREAKING OF THE CONNECTING ROD.

Risk. A BROKEN CONNECTING ROD CAN ALLOW THE DOOR PANEL TO MOVE FREELY IN AN UNCONTROLLED MANNER, LEAVING PASSENGERS INSIDE THE VEHICLE UNPROTECTED BY THE DOOR PANEL AND ENABLING A PROTRUDING DOOR PANEL TO STRIKE PERSONS OR OBJECTS OUTSIDE THE VEHICLE.

Remedy. ORION IS WORKING WITH VAPOR BUS INTERNATIONAL TO NOTIFY OWNERS AND HAVE THE REPAIR PERFORMED ON THEIR VEHICLES. THE REMEDY CONSISTS OF REPLACING THE TWO PIECE CONNECTING ROD WITH A ONE PIECE CONNECTING ROD. OWNERS MAY CONTACT ORION BUS AT 905-403-7832 OR VAPOR AT 847-777-6400.

Showing 10 of 14 campaigns, newest first.

Across model years

Worst on record: 2009
YearComplaintsRecallsFiresDeathsAssessment
20120400Routine
20110400Routine
20100500Routine
20091800Routine
200801100Routine
20071910Routine
20060900Routine
200501200Routine
2004 — this page01400Routine
20030800Routine
20020800Routine
20010200Routine

Compare every Vii year →

Other Orion models

All Orion models →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 27, 2013. Source: NHTSA Office of Defects Investigation.