Page 5 of 6 · complaints 201–250 of 269

2011 Nissan Versa complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Air Bags
Filed May 3, 2016ME

THIS MODEL SHOULD BE INCLUDED IN THE PASSENGER AIRBAG SENSOR RECALL FROM NISSAN.THE PASSENGER SIDE AIR BAG IS NOT FUNCTIONAL, THE WARNING LIGHT CONTINUALLY FLASHES, AND THE PASSENGER AIR BAG LIGHT SHOWS "OFF" EVEN WHEN MY 200 POUND SON IS SITTING IN THE FRONT SEAT.

Engine
Filed Apr 6, 201687,300 milesVA

CAR MAKING NOISES WHEN TURNING. STRUT BEARINGS REPLACED. RECALL SERVICED ON FRONT COIL SPRINGS. CAR IS AT 87800 MILES BUT AT 87300 ENGINE STARTED MAKING KNOCKING/PINGING/CLICKING/TICKING NOISES. TOOK TO NISSAN. MECHANIC SAID NISSAN ENGINEERS SAY THIS IS NORMAL FOR THEIR 4 CYLINDER MOTORS. SAID HE COULDN'T LOCATE SOURCE OF SOUND BUT POSSIBLY CYLINDER 2 OR 3. HE TOLD ME UNTIL CHECK ENGINE LIGHT COMES ON OR UNTIL ENGINE FAILS DON'T WORRY ABOUT ME TO KEEP OIL CHANGED EVERY 3700 MILES AND RUN ENGINE RESTORE PRODUCTS IN WITH OIL CHANGES. I TRIED THIS THE NEXT DAY, AND NOISE BECAME WORSE. THE CAR HAS NEVER BEEN RUN LOW ON OIL, HAS BEEN SERVICED LIKE IT WAS SUPPOSED TO BE, NEVER SMOKES OR BURNS OIL, OIL ALWAYS LOOKS CLEAN AT OIL CHANGES. SINCE THE NOISE STARTED, THERE IS DECREASED FUEL MILEAGE. OTHER THAN THAT, THE SOUND AND IT'S TUNE SO TO SPEAK, HAVE BEEN THE ONLY CHANGES AS FAR THE ENGINE GOES. THE SUSPENSION/STEERING STILL ISN'T RIGHT. AFTER BEARINGS REPLACED, SOME NOISE WENT AWAY WHILE TURNING, BUT NOW TURNING EITHER WAY, WHEN FIRST TAKING OFF, VEHICLE MAKES WEIRD CLUNKING NOISES. I'M WONDERING IF IT HAS BAD STRUTS?

Suspension
Filed Apr 6, 201667,373 milesMA

I TOOK THE CAR IN FOR COIL SPRING RECALL. DEALER SAID THEY ALSO REQUIRED ADDITIONAL COST FOR REPLACING BEARING STRUTS @$65 AND THEY RECOMMENDED REPLACING; SUBFRAME , STAYS & CAT CONVERTER DUE TO RUST @$2486.09. THEY CAR FRAME IS RUSTING AWAY.

Wheels
Filed Mar 24, 201669,980 milesNC

THE LEFT TIRE KEEPS THE TMPS LIGHT ON, THE PLACE I PURCHASED THE CAR FROM SENT ME TO A TIRE PLACE TO FIGURE OUT THE PROBLEM, SINCE THE LIGHT KEEPS COMING ON...THE TIRE SHOP FOUND OUT THE TIRE'S STEM SENSOR IS LEAKING AIR. THEY FOUND THE AIR ESCAPING AFTER THE WATER ON THE TIRE SEARCH TO FIND AIR ESCAPING.

Suspension
Filed Mar 16, 201615 milesTX

HORRIBLE POPPING NOISE WHEN TURNING AND GOING SLOW. LIKE SOMETHING IS GOING TO FALL OFF THE CAR.

Structure › Body
Filed Mar 9, 201635,000 milesVA

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INSPECTION LOCATION WHERE THE VEHICLE WAS REJECTED DUE TO SEVERE RUST AND LEAKAGE FROM THE EXHAUST SYSTEM TO THE TAIL PIPE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Structure › Body
Filed Mar 4, 201662,000 milesMD

THE BLUE PAINT ON PORTIONS OF THE HOOD OF OUR 2011 NISSAN VERSA SL IS NOT ADEQUATELY STICKING TO THE PRIMER, AND THUS LARGE CHUNKS OF PAINT ARE CHIPPING AWAY OVER TIME. THE AMOUNT OF PAINT LOSS IS GREATER AFTER LONG STRETCHES OF HIGHWAY DRIVING, INDICATING LOSS DUE TO WIND. WHAT STARTED AS A 1" X 1" CHUNK OF PAINT BECOMING CRACKED AND EVENTUALLY SEPARATING AND FALLING OFF, HAS NOW TURNED INTO A 7" X 4" AREA OF EXPOSED PRIMER, AS WELL AS A LINE OF SOON TO BE LOST PAINT ON THE HOOD ALONG THE PASSENGER SIDE. ONE DAY I FOUND MY TODDLER WITH BLUE PAINT IN HER MOUTH. IT TURNS OUT SHE REACHED AND GRABBED A CHUNK OF LOOSE PAINT WHILE I WAS PULLING HER OUT OF HER CARSEAT.

Steering
Filed Jan 29, 201633,000 milesCA

POWER STEERING LIGHT CAME ON AFTER INITIALLY STARTING THE VEHICLE. POWER STEERING SHUT DOWN COMPLETELY. WILL RANDOMLY FIX ITSELF AFTER TURNING CAR OFF AND RESTARTING.

Suspension
Filed Dec 29, 2015102,000 milesKS

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO COMPLETE A LEFT OR RIGHT TURN, THERE WOULD BE ABNORMAL SQUEAKING NOISES COMING FROM THE VEHICLE. IN ADDITION, THE VEHICLE WOULD BECOME UNSTABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V573000 (SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.

Steering › Rack and Pinion
Filed Nov 10, 201584,150 milesFL

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. WHILE MAKING A LEFT A TURN, THE CONTACT HEARD AN ABNORMAL NOISE AND STATED THAT THE RACK AND PINION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,150.

Power Train
Filed Oct 28, 201568,784 milesOH

MY WIFE AND I PURCHASED OUR VERSA IN MARCH OF THIS YEAR. FOR THE LAST COUPLE WEEKS WE HAVE NOTICED THAT THE CAR HAS BEEN LOSING POWER WHILE DRIVING AND IT IS BECOMING A HAZARD AS WE ARE TRYING TO ACCELERATE AND IT IS DOING NOTHING. I AM CONCERNED AS IT SEEMS AS THOUGH THE TRANSMISSION IS SLIPPING AND FOR THE CAR TO HAVE UNDER 70K MILES ON IT THIS SHOULD NOT BE HAPPENING.

SuspensionCrash
Filed Sep 5, 2015110,000 milesGA

I WAS ON MY WAY TO WORK ONE MORNING AT 430AM I WAS ON THE INTERSTATE. I FELT A PULL IN MY STEERING WHEEL AND HEARD A BIG POPPING NOISE AND PULLED OVER TO CHECK ON IT AND EVERYTHING TO ME AT THAT TIME LOOKED OK. I KEEP DRIVING 5 MORE MINS OR SO AND I HEARD THE NOISE AGAIN AND AT THAT TIME MY PASSENGER TIRE WAS FLAT, I HAD TO CALL A TOW TRUCK WHICH COSTED ME 160$. I THOUGHT IT WAS JUST A REGULAR TIRE BLOW OUT TILL MY I TAKE IT TO GET FIXED AND MY SUSPENSION HAD BUSTED. I HAD TO REPLACE THE FRONT BUMPER (GET IT PAINTED EXTRA 135$), PASSENGER SIDE FENDER WINDSHIELD WIPER BOX,PASSENGER FENDER WELL, ABS SENOR CABLE, GET THE SUSPENSION FIXED AND THE PLASTIC PIECE THAT GOES ALONG UNDER THE DOORS.(THE LONG PIECE ALONG THE BOTTOM) A TOTAL OF 670$ OUT OF MY POCKET

Suspension
Filed Sep 1, 201530,000 milesPA

(POSTING COMPLAINT FOR MY MOM) SHE WAS DRIVING ALONG THE ROAD AT ABOUT A FAIRLY LOW RATE OF SPEED (25ISH) WHEN SHE HEARD A LOUD BANG FROM THE FRONT END. SHE CONTINUED TO DRIVE HOME WHERE I DETERMINED THAT THE FRONT DRIVER'S SIDE COIL SPRING HAD BROKEN AND DISLODGED ITSELF FROM THE STRUT PLATE. I WILL BE CONTACTING NISSAN ABOUT THE ISSUE.

Suspension
Filed Aug 9, 201578,000 milesIL

I WAS TURNING OUT OF A PARKING SPACE WHEN I HEARD A LOUD POP. I CONTINUED TO DRIVE HOME, HEARING NOISE WHENEVER I TURNED THE WHEEL. MY HUSBAND TOOK A LOOK AT THE CAR WHEN I GOT HOME. WE DISCOVERED THAT THE STRUT COIL HAD BROKEN AND WAS RUBBING THE TIRE. I WAS LUCKY THAT IT DIDN'T BLOW MY TIRE.

Fuel/Propulsion System
Filed Jul 27, 201557,000 milesMD

EXHAUST SYSTEM CORRODING EARLY AFTER NORMAL USE. NEED TO REPLACE MIDPIPE AND SPRINGS HOLDING PARTS OF THE EXHAUST SYSTEM IN PLACE. I AM HAVING THEM REPLACED BEFORE IT CAUSES AN INCIDENT, BUT IF NOT FIXED IT COULD HAVE LEAD TO PIECES OF THE EXHAUST SYSTEM FALLING OFF DURING DRIVING AND CAUSING A ROAD HAZARD

Suspension
Filed Jul 24, 201520,181 milesKY

ON 7/20/15 WAS OUTSIDE HEARD WHAT SOUNDED LIKE AN EXPLOSION FROM GARAGE AREA. LOOKED AROUND COULDN'T FIND ANYTHING. CHALKED IT UP TO CONCRETE CRACKING AFTER HEAVY FLOODING IN THE AREA. 7/23/15 GOT IN CAR TO GO TO TOWN. THE CAR DID NOT SEEM TO WANT TO MOVE TURNED STEERING WHEEL AND BANG THE SOUND OF METAL HITTING CONCRETE. LOOKED TO SEE WHAT HAPPENED AND FOUND THE RIGHT FRONT STRUT COIL SPRING BROKE AND PIECE OF IT WAS LAYING UNDER THE CAR. SO NOW I KNOW WHAT THE SOUND FROM MONDAY WAS. OF COURSE THIS COULD HAVE BEEN A LOT WORSE IF HAD BEEN DRIVING. FOR A COIL SPRING TO UNSEAT FROM STRUT MOUNT WHILE PARKED IS AN OBVIOUS MANUFACTURER DEFECT. WHERE THE SPRING BROKE SHOWED SIGN OF OLD CRACK IN STEEL. IT HAD A RUSTED SPOT ABOUT A 1/4" DEEP ONE SIDE. HAVE CONTACTED NISSAN AND A REP. IS SUPPOSED TO CONTACT ME. CAR CANNOT BE MOVED WITHOUT RISK OF FURTHER DAMAGE. AND OF COURSE ITS PASSED 3/36 WARRANTY. I WILL WAIT AND SEE WHAT NISSAN REP. HAS TO SAY, BUT I EXPECT TO HAVE REPAIR MYSELF AT MY OWN COST. WHICH I WILL REPLACE BOTH FRONT STRUTS TO BE ON THE SAFE SIDE, AND HAVE TO HAVE AN ALIGNMENT.

Structure › Body › Hood
Filed Jul 21, 2015104,000 milesTN

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 35 MPH, A CRACKING NOISE EMITTED FROM THE FRONT PASSENGER SIDE OF THE HOOD. THE CONTACT MENTIONED THAT THIS WAS AN ONGOING FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO A DEALER, WHO INSPECTED THE VEHICLE AND STATED THAT FAILURE WAS CAUSED BY THE DRIVING HABIT OF THE CONTACT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

Suspension
Filed Jul 16, 201520,840 milesMD

LOUD CLUNK HEARD WHEN BACKING OUT OF DRIVEWAY. GOT ONTO ROAD AND FRONT TIRE SHREDDED AFTER STARTING TO MOVE FORWARD. TOWED VEHICLE TO DEALER AND WAS TOLD THAT THE RIGHT FRONT COIL SPRING HAD BROKEN. LEFT FRONT SPRING BROKE AT 31306 MILES ON JUNE 19 OF 2015.

SteeringCrash1 injured
Filed Jul 7, 201595,000 milesSC

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHEN MAKING A SHARP TURN, THE STEERING WHEEL SEIZED OR BECAME LOOSE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TWO DEALERS, BUT THE FAILURE COULD NOT BE DUPLICATED. ONE DEALER RECOMMENDED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. ON ONE OCCASION, WHILE DRIVING AT APPROXIMATELY 60 MPH AND MERGING TO THE LEFT LANE, THE STEERING WHEEL BECAME LOOSE AND SUDDENLY SEIZED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO FIVE TREES. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT WRIST, CERVICAL STRAINS, MUSCLE SPASMS AND THE LEFT SHOULDER WAS IMPACTED AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN IMPOUND LOT, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

Unknown or Other
Filed Jul 6, 201552,598 milesNY

WHILE GARDENING OUTSIDE, WE HEARD A LOUD SOUND. THERE UNDER MY CAR WAS A PIECE OF MY CAR'S COIL SPRING, IT JUST CRACKED SITTING IN THE DRIVEWAY.

Suspension
Filed May 27, 201557,520 milesKY

I WAS DRIVING ON FLAT ROAD AND HEARD A LOUD BANG. I PULLED OVER AND SAW MY LEFT FRONT END HAD DIPPED DOWN. MY LEFT FRONT COIL SPRING CRACKED INTO TWO PIECES.I WAS NOT COVERED UNDER ANY WARRANTY. I BOUGHT MY CAR BRAND NEW. IN 2013 I HAD TO HAVE THE FRONT STRUT MOUNT BEARINGS REPLACED (UNDER WARRANTY). INSULATION TUBES WERE INSTALLED ON THE TOP AND BOTTOM OF THE COIL SPRINGS AT THAT TIME. HOW COULD I HAVE SO MANY SUSPENSION ISSUES WITH SUCH A YOUNG CAR? MY RESEARCH SHOWS COIL SPRINGS HAVE BEEN AN ISSUE FOR NISSAN VERSA.

Power Train
Filed May 26, 201530,000 milesMA

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. WHILE DRIVING AT 50 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 7/8/15*CN THE CONSUMER STATED THE TRANSMISSION GOES INTO FAIL SAFE MODE. THE ENGINE WOULD IDLE, BUT THERE WOULD NO POWER. UPDATED 08/11/15*JB

Engine
Filed Apr 24, 2015127,000 milesKS

FIRST THE ENGINE OIL LIGHT DOES NOT WORK. THIS CAR BURNS OIL QUICKLY. DUE TO THIS I HAD BEEN RUNNING MY CAR WITH LOW OIL. WHICH RESULTED WITH A PISTON POPPING OUT AND IT IS REQUESTED I REPLACE MY ENGINE. *TR

Suspension
Filed Apr 20, 2015160,000 milesNJ

PULLING OUT OF MY DRIVEWAY,HEARD A LOUD CLUNK FROM FRONT DRIVERS SIDE,GOT OUT AND CHECKED VEHICLE,THE DRIVERS SIDE SPRING WAS BROKEN. THANKFULLY THIS DIDN'T HAPPEN ON THE HIGHWAY AT A HIGHER SPEED. *TR

Suspension
Filed Apr 9, 201546,701 milesNH

MY DAUGHTER PULLED OUT OF HER PARKING SPOT, TURNED INTO TRAFFIC AND SPED UP TO 30 MILES AN HOUR. SHE HEARD A LOAD NOISE AND AFTER MAYBE A 100' SMELLED SOMETHING BURNING. SHE PULLED OVER AND CALLED FOR A TOW TRUCK. THE CAR WAS DROPPED AT A NISSAN DEALERSHIP TO BE LOOKED AT. WE WERE CALLED A LITTLE LATTER THAT THE RIGHT FRONT COIL SPRING WAS BROKEN. I AM HAVING BOTH FRONT COIL SPRINGS REPLACED AS RECOMMENDED BY THE DEALERSHIP. THEY SAID THEY HAVE REPLACE COIL SPRINGS ON OTHER VERSA MODELS FOR PREMATURE BREAKING AND THAT WAS ONE OF THE REASONS THEY RECOMMENDED REPLACING BOTH. IF THIS HAPPENED AT HIGHER SPEEDS AND THE COILS WENT INTO THE TIRE IT COULD HAVE A CAUSE AN ACCIDENT. I LOOKED ONLINE AND THERE ARE MANY NISSAN VERSA MODELS WITH LOW MILEAGE WITH FAILED COIL SPRINGS. *TR

Suspension
Filed Apr 1, 20154,850 milesMA

WHILE DRIVING TO WORK I HAD A FLAT TIRE. A GARAGE FIXED IT. MY CAR WAS MAKING FUNNY NOISES AND BANGS WHEN I DROVE IT. I WENT TO A DIFFERENT GARAGE, THE MECHANIC WOULDN'T LET ME DRIVE IT OFF THE LOT AS IT WAS TOO DANGEROUS. HE FIXED THE CAR. THE PROBLEM WAS THAT THE FRONT END STRUTS AND SPRINGS BROKE IN HALF, THAT IS WHY I HAD THE FLAT IN THE FIRST PLACE. WHY WOULD A CAR THAT IS ONLY 5 YEARS OLD FALL APART LIKE THAT? AFTER THE TIRE WAS FIXED I DROVE THE CAR FOR ANOTHER MONTH IN THIS DAMAGED CONDITION, IT COULD HAVE BROKEN COMPLETELY WHILE I WAS IN IT. PLUS I JUST PAID 1060.00 TO FIX IT. HAS THIS HAPPENED TO OTHER NISSANS? *TR

Suspension
Filed Mar 13, 201564,800 milesNJ

NISSAN VERSA 2011 HATCHBACK SL. FRONT RIGHT(PASSENGER SIDE) COIL SPRING SNAPPED AND HIT AGAINST INNER FENDER. SPRING SNAPPED NEAR THE TOP OF THE COIL WHERE THE FIRST FULL DOWNWARD COIL COMES IN CONTACT WITH THE UPPERMOST END OF THE SPRING. I FIRST NOTICED A NOISE WHEN BACKING OUT OF THE DRIVEWAY ONTO THE STREET. OUR LOCAL NISSAN SERVICE DEPARTMENT SAID, "HAVEN'T HAD THAT PROBLEM", AND SUGGESTED I CONTACT NISSAN USA WHEN I INQUIRED ABOUT POSSIBLE COMPENSATION FOR THE DEFECT. I HAVE NOT RECEIVED AN ACKNOWLEDGMENT OR REPLY FROM NISSAN. THE LOCAL NISSAN DEALER COULDN'T TELL ME IF THEY HAD THE SPRINGS IN STOCK FOR THE REPAIR, BUT IN A WAY, WOULD I REALLY WANT THEM? I HAD TO PUT TWO, AFTERMARKET STRUT/SPRING ASSEMBLIES IN THE CAR TO GET IT BACK ON THE ROAD A.S.A.P. CRAZY FOR A CAR WITH 65K MILES ON ASPHALT ROADS. I FEEL FOR THE PEOPLE WHO HAVE HAD TIRES PUNCTURED BY THE BROKEN SPRINGS AND I TOO AM STILL CONCERNED ABOUT MY WIFE DRIVING THE CAR ON THE INTERSTATE, EVEN WITH THE DIFFERENT BRAND STRUTS/SPRINGS. *TR

Steering
Filed Feb 20, 201529,903 milesCA

I WAS DROPPING OFF SOMEONE, THE CAR WAS IDLING, AND ONCE IT WAS CLEAR TO DRIVE THE POWER STEERING WENT OUT AND IT WAS VERY HARD TO TURN THE STEERING WHEEL. I DROVE IT TO A SCHOOL THAT WAS A MILE AWAY, PARKED, AND THEN TURN IT OFF. I GAVE IT A COUPLE OF MINUTES AND THEN I TURNED IT ON AND THE STEERING WORKED FINE. SO FAR IT HAS NOT HAPPENED AGAIN. THIS CAR IS ALMOST 4 YEARS OLD AND ONLY HAS 30,000 MILES. WE ARE VERY SURPRISED, THOUGH I HAVE GONE ON SOME NISSAN WEBSITES AND SAW THAT THIS IS HAPPENING TO OTHER OWNERS. CURRENTLY THIS IS NOT UNDER RECALL, BUT ARE HOPING IT WILL BE. WE TOOK IT TO NISSAN THIS WEEKEND AND THEY TOLD US THE PART RUNS 600.00$, THE DIAGNOSTIC TEST IS 175.00$, AND THEN THE LABOR COST. WE WERE NOT EXPECTING TO HAVE SUCH AN EXPENSIVE PROBLEM WITH THE NEWEST CAR WE OWN. PLEASE LET ME KNOW IF I THERE IS ANYTHING FURTHER THAT I CAN DO. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed Jan 19, 201533,000 milesNY

THIS MORNING, MY CAR WOULD NOT START. I USED A BATTERY CHARGER PACK, AND IT STARTED. HOWEVER, AFTER DRIVING 3 MILES TO THE LOCAL AUTO ZONE CAR STORE TO CONDUCT A FREE BATTERY AND ALTERNATOR TEST, THE CAR STALLED OUT. AFTER USING THE BATTERY PACK TO JUMP START IT AGAIN, THEIR BATTER/ALTERNATOR CHECK MACHINE CONCLUDED THAT IT WAS THE ALTERNATOR. IT IS 1/19/2015 AND THE CAR IS A MANUAL TRANSMISSION 2011 NISSAN VERSA WITH 33,000 MILES ON IT; THERE ARE NO MODIFICATIONS ON IT. I AM CONCERNED THAT THE ALTERNATOR HAS STOPPED WORKING AFTER ONLY 33,000 MILES WHEN THE AVERAGE LIFESPAN OF NISSAN FACTORY ALTERNATORS TEND TO LAST TO OVER 100,000 MILES. *TR

Service BrakesCrash2 injured
Filed Jan 5, 20151,100 milesSC

TL* THE CONTACT OWNED A 2011 NISSAN VERSA. WHILE DRIVING 30 MPH, THE STEERING SEIZED AND THE BRAKES FAILED TO STOP THE VEHICLE. PRIOR TO THE FAILURE, THE WINDSHIELD WIPERS ACTIVATED, THE INTERIOR AND EXTERIOR LIGHTING FLASHED, AND THE DOORS LOCKED AND UNLOCKED. THE VEHICLE CRASHED INTO A POLE. THE DRIVER SUFFERED FROM BRUISES TO THE UPPER CHEST AND BURNED HANDS DUE TO THE AIR BAG DEPLOYMENT. THE PASSENGER SUSTAINED BRUISES TO THE CHEST AND WAIST AREA. MEDICAL ATTENTION WAS RECEIVED AT THE SCENE OF THE ACCIDENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.

Service Brakes
Filed Nov 30, 201462,520 milesHI

ON 11/29/2014 I WAS I WAS TRAVELING ON A STATE HWY AT 55 MILES PER HOUR AT A MILD DESCENT IN ELEVATION IN THE RAIN WHILE APPROACHING A RED TRAFFIC SIGNAL AND INTERSECTION APPROXIMATELY 1/4 MILE AHEAD. WHEN I APPLIED THE BRAKES TO SLOW DOWN THE PEDAL WENT FLAT TO THE FLOOR, I REAPPLIED AT LEAST FIVE TIMES OVER AND EXPERIENCED THE SAME RESPONSE. I THEN WENT TO APPLY THE EMERGENCY BRAKE AND REAPPLIED THE BRAKE PEDAL SIMULTANEOUSLY AND AT THAT TIME IT WAS SO OVERLY SENSITIVE THAT IT OVER-BROKE AND NEARLY CAUSED A CRASH. *TR

Electrical System
Filed Nov 19, 2014TX

DROVE CAR TO STORE, CAME BACK OUTSIDE AND CAR WOULD NOT START, ONLY A FEW INDICATOR LIGHTS CAME ON THE INSTRUMENT PANEL. JUMP STARTED THE CAR IT STARTED RIGHT AWAY, TURNED ON THE HEADLIGHTS AND CAR INSTANTLY STOPPED AND WOULD NOT RESTART. TOWED TO REPAIR SHOP. *TR

Air Bags
Filed Nov 10, 2014PA

MY AIRBAG LIGHT HAS BEEN ON SINCE EARLIER THIS YEAR. I HAVE NEVER BEEN IN ANY ACCIDENTS. IT JUST CAME ON ONE DAY AND NEVER TURNED OFF. ITS MY PASSENGER FRONT SEAT. I'M WORRIED IF AND WHEN I ACTUALLY DO GET INTO A ACCIDENT GOD FORBID IT WON'T DEPLOY. I ASKED THE NISSAN DEALERSHIP ABOUT IT AND ALL THEY SAID I COULD DO WAS TO PAY $108 TO RUN A TEST TO SEE WHAT THE PROBLEM IS. I THINK THAT'S OUTRAGEOUS TO HAVE TO PAY $108 TO CHECK TO SEE IF THERE IS A POTENTIAL ISSUE. AND THEN WHAT IF ITS A MANUFACTURER ISSUE AM I GOING TO GET MY MONEY BACK AND CAR FIXED FOR FREE?? *TR

Air Bags
Filed Oct 20, 201458,200 milesNC

THE AIRBAG LIGHT CONTINUOUSLY BLINKS AND SAYS THAT IT IS TURNED OFF, I AM AFRAID THAT IF I AM IN AN ACCIDENT THE AIRBAGS WON"T DEPLOY AND MY LIFE IS IN DANGER. *TR

Power Train
Filed Sep 9, 2014DC

2011 NISSAN VERSA CAR. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WOULD NOT ACCELERATE FROM A STOP.*JB

Fuel System, Gasoline
Filed Aug 23, 201473,779 milesTN

THE CAR BEGAN TO RUN VERY LOUDLY, FUEL CONSUMPTION WAS INCREASED, POWER OF VEHICLE DECREASED. THE FIRST MECHANIC STATED IT COULD HAVE BEEN THE CATALYTIC CONVERTER. AFTER RESEARCH I FOUND THAT MANY NISSAN VERSA OWNERS HAVE BEEN COMPLAINING ABOUT THE SAME SYMPTOMS AND THE TAILPIPE COULD HAVE A BREAK IN IT. I TOOK IT TO MIDAS AND IT WAS FOUND THAT THE MUFFLER WAS STAINLESS STEEL BUT THE WELD GOING FROM THE MUFFLER TO THE FLANGE/TAILPIPE WAS REGULAR STEEL WHICH CORRODES VERY EASILY CAUSING BREAKAGE. IF THIS HAD NOT BEEN FIXED IT IS POSSIBLE THAT THE MUFFLER COULD HAVE FALLEN OFF WHILE THE VEHICLE WAS BEING OPERATED, AS WELL AS MANY OTHER POSSIBLE PROBLEMS. *TR

Engine
Filed Aug 23, 201423,000 milesTN

APPROXIMATELY 2 MONTHS AFTER I PURCHASED MY 2011 NISSAN VERSA I NOTICED A KNOCKING SOUND UNDER THE HOOD. IT ALMOST SOUNDED AS THOUGH THE CAR WAS LOW OF OIL BUT THIS WASN'T THE CASE. I TOOK IT TO THE NISSAN DEALERSHIP AND WAS TOLD THAT "THE VALVES OR VALVE SLEEVES WERE CUT TOO LONG DURING THE MACHINING PROCESS OF THE MOTOR AND THEY WERE TAPPING AGAINST THE BOTTOM OF THE MOTOR". HE EXPLAINED TO ME THAT THIS SHOULD NOT CAUSE ANY PROBLEMS, HOWEVER... AFTER READING SEVERAL OTHER STORIES OF WHAT SOUNDS LIKE THE SAME SYMPTOMS AND THEN HAVING TO HAVE THE MOTOR REPLACED I DECIDED TO WRITE THIS IN HOPES OF AN INVESTIGATION OF A POSSIBLE RECALL. *TR

Air Bags
Filed Jul 25, 201462,000 milesTX

AFTER ARRIVING HOME WHILE TAKING GROCERIES OUT OF THE CAR MY GRANDSON CLOSED THE DOOR I DON'T BELIEVE IT WAS HARD (HE'S 4YRS OLD) THE AIRBAG DEPLOYED THIS IS A CAUSE FOR CONCERN IF A FOUR YEAR OLD CAN CAUSE AN AIRBAG DEPLOYMENT THERE IS OBVIOUSLY A PROBLEM WITH THE SENSOR WHEN I CALLED TO REPORT IT I FIND OUT THAT IM NOT THE ONLY ONE THAT THIS HAS HAPPENED TO. *TR

Suspension
Filed Jul 24, 201428,000 milesWA

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT SHE WAS MADE AWARE BY AN INDEPENDENT MECHANIC DURING A ROUTINE MAINTENANCE THAT THE STRUT MOUNTS WERE WORN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

Suspension › Front
Filed Jul 23, 201433,000 milesNJ

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. WHILE TURNING THE VEHICLE AT A LOW SPEED, THE CONTACT HEARD A LOUD NOISE NEAR THE STEERING COLUMN. THE NOISE WAS HEARD FOR SIX MONTHS. THE DEALER STATED THAT THE STRUT MOUNTS AND SPRING TUBS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

Visibility/Wiper
Filed Jul 2, 2014CA

I PURCHASED MY 2011 NISSAN VERSA 1.8 BASE MODEL HB AT THE END OF 2010, ALMOST 1 YEAR LATER MY VEHICLE BEGAN GIVING ME PROBLEMS: THE HEADLIGHT BULBS WERE BURNING OUT AFTER USING THE HIGH BEAMS FOR A SHORT PERIOD OF TIME. I'VE CHANGED MY BULBS OVER 10 TIMES SINCE I'VE HAD MY VEHICLE. THE NEXT ISSUE I HAVE IS THE WINDSHIELD/REAR WINDOW SPRAY PUMP, IT SUDDENLY STOPPED WORKING SO I CHECKED TO SEE IF IT WAS LOW ON LIQUID IT WAS I REFILLED BUT IT STILL WOULD NOT WORK, SO I TOOK THE CAR IN AT VACAVILLE NISSAN TO SEE IF THEY CAN FIND ANY LEAKS. NO LEAKS WERE FOUND. SO WHERE IS THE LIQUID GOING? ALL IN ALL I ASKED IF MY CAR WAS ON RECALL, THEY SAID NO! I GO THROUGH LIGHT BULBS ALMOST EVERY MONTH, AND ITS BAD THAT I HAVE TO PULL OVER INTO A GAS STATION EVERY TIME MY WINDSHIELD GETS DIRTY, THIS IS NOT FAIR TO ME AS TO WHY THIS IS HAPPENING! I THEN, WENT BACK TO NISSAN TO SEE HOW MUCH IT WOULD COST TO NOT ONLY DIAGNOSE THE ISSUE WITH MY HEADLIGHTS BUT TO PAY FOR AND INSTALL A NEW SPRAY PUMP. DIAGNOSE $250...I DON'T HAVE THAT KIND OF MONEY!, NEW SPRAY PUMP + INSTALLATION LABOR =$4500, REALLY?! *TR

Air BagsCrash2 injured
Filed Jun 16, 201488,000 milesCA

THE VERSA WAS AT A STOP LIGHT AND A DRUNK DRIVER CAME IN THE BACK AND SLAMMED INTO THE CAR. THE VERSA IS TOTALED AND THE DRIVER AND PASSENGER WERE BOTH HURT, NONE OF THE AIRBAGS DEPLOYED AND THERE WERE HEAD, NECK, BACK AND BROKEN WRIST FROM THIS ACCIDENT. WOULD LIKE TO KNOW WHY THE AIRBAGS DID NOT DEPLOY. *TR

Air BagsCrash2 injured
Filed Jun 10, 2014NY

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND THE PASSENGER BOTH SUSTAINED INJURIES AND WERE TRANSPORTED TO A HOSPITAL FOR MEDICAL ASSISTANCE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE.

Exterior Lighting
Filed Apr 22, 2014107,000 milesCA

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE HEADLIGHTS FAILED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 107,000.

Tires › Pressure Monitoring and Regulating Systems
Filed Apr 22, 201452,000 milesAZ

THE TIRE PRESSURE SENSOR CONTINUALLY LIGHTS UP CAUSING PANIC AND EXTREME INCONVENIENCE. WE NEVER KNOW IF THE TIRES ARE FLAT OR IF IT IS A MALFUNCTION. WE HAVE CHECKED ONLINE AND FOUND SEVERAL COMPLAINTS. WHEN WE TOOK IT TO THE DEALERSHIP WE WERE TOLD THAT WE WERE RESPONSIBLE FOR FIXING THE PROBLEM. HOW CAN THIS BE? THE MALFUNCTION IS ALMOST ALWAYS ON THE FREEWAY AND AT VERY DANGEROUS TIMES AND UNSAFE AREAS. THE DEALERSHIP WAS WELL AWARE OF THE PROBLEM, BUT HAD NO INTENTION OF HELPING US. THIS IS SOMETHING NISSAN KNOWS ABOUT, IT IS UNSAFE AND NEEDS TO BE FIXED! *TR

SteeringCrash
Filed Mar 29, 201445,000 milesNE

I WAS DRIVING HOME AND THE STEERING WHEEL LOCKED UP. CAUAING ME TO HIT A PARKED CAR. *TR

Air BagsCrash1 injured
Filed Mar 25, 201476,000 milesGA

I WAS IN A CAR CRASH; I LOST CONTROL OF THE CAR AND IT VEERED OF THE ROAD, CRASHED INTO A GUARDRAIL,ROLLED SEVERAL TIMES. THE CAR EXPERIENCED FRONT IMPACT, SIDE IMPACT, REAR IMPACT, THE ROOF OF THE CAR CRUSH IN AND NOT ONE OF THE AIR BAGS DEPLOYED. I HAVE PICTURES AVAILABLE IF NEEDED. I FEEL THIS IS A HUGE SAFETY DEFECT AND I FEAR THAT EVEN THOUGH I WAS FORTUNATE TO NOT BE CATASTROPHICALLY INJURED THAT SOMEONE ELSE MAY NOT HAVE THE SAME FORTUNE IF THIS MATTER IS NOT INVESTIGATED AND RESOLVED. *TR

Air BagsCrash3 injured
Filed Feb 28, 201435,000 milesFL

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK AND SUSTAINED A CONCUSSION. THE FRONT PASSENGER SUFFERED NECK AND BACK PAINS AND THE REAR DRIVER'S SIDE PASSENGER SUFFERED NECK PAINS. THE CONTACT WAS TRANSPORTED FROM THE SCENE TO THE HOSPITAL. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT COLLISION CENTER HOWEVER, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE MECHANIC DISCOVERED THAT THE DRIVER'S SIDE AIR BAG HAD ONLY PARTIALLY DEPLOYED DURING THE CRASH AND THE SEAT HAD TO BE REPLACED IN ORDER TO CORRECT THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 35,000.

Suspension
Filed Feb 1, 201428,000 milesCT

WHILE CAR WAS SITTING IN DRIVEWAY (GETTING WASHED), I HEARD LOUD POP AND FRONT END DROPPED A COUPLE OF INCHES. RIGHT FRONT COIL SPRING SPONTANEOUSLY BROKE. CAR HAS BEEN VERY GENTLY DRIVEN FOR 3 YEARS, 28,000 MILES. *TR

Tires
Filed Nov 30, 201359,000 milesCA

TIRE WARNING LIGHT FLASHES THEN GOES SOLID. INTERMITTENT. FILLING WITH AIR MAKES NO DIFFERENCE. REPLACED TIRE STEMS. REPLACED TIRE MONITORING IN RIGHT FRONT TIRE. WARNING LIGHT IS ON AGAIN. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Nissan Versa → · Every Versa year → · How the figures are calculated →