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2020 Nissan Sentra complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2020 record →

Forward Collision Avoidance
Filed Sep 26, 202219,000 milesNY

The contact owns a 2020 Nissan Sentra. The contact stated while driving at various speeds, the vehicle independently stopped without warning. The contact stated that an audible warning beep was coming from the vehicle during the failure. The contact had taken the vehicle to the dealer on multiple occasions; however, the mechanic was unable to duplicate the failure or determine the cause of the failure. The manufacturer was notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was approximately 19,000. The VIN was not available.

Electrical System
Filed Sep 19, 2022CO

I have documented over 2 years of my AEB Failing by photograph and video time stamping the continual occurances of this system failing on my vehicle while driving. The vehicle has self engaged the braking in the middle of driving, thankfully I was draveling on a residential road at aprox 30 mph. It was quite scary to experience. I also now have no back up camera, the screen is completely black when vehicle is in reverse, drive as well as park. I have restarted the vehicle hoping it was just a glitch in the system. I feel like this vehicle has been and continuing to be more insane to operate and I have literally only had it for 2 years, brand new off the lot July 2020.

Unknown or Other
Filed Sep 15, 2022KY

UNKNOWN While switching gears from Park to drive and any other gears my gear shift lifts out of the column. Apparently the pins become loose that hold the gear shift together. This causes the gear shift to completely come out of the gear column and may cause you to accidentally shift gears if the shift is hit by and other objects.

Suspension
Filed Sep 5, 2022CA

Tie road both

Unknown or Other
Filed Aug 25, 2022MP

My vehicle is a 2020 Nissan Sentra SV | Vin # [XXX] | I have about 7,200 Miles on my vehicle. It is making a weird noise within the front end or sides of the vehicle. I've reported it to the Nissan Dealership by the name of Joeten Motors here in the Northern Mariana Islands, Saipan MP. Where I am residing and they are the Dealership that I've purchased the vehicle. I am still on stand by before anything is being done to help assist figuring out what's wrong with my vehicle. I am afraid that something may happen while driving the vehicle with my kids or just myself. My vehicle is still brand new but I am dealing with this issue. I've brought up the fact that I've reviewed information from the NHTSA but still nothing has been done. I am afraid if I continue to drive my vehicle it may get damaged more or something horrible could happen. Please email me information to provide to them to get this taken care of? My vehicle only has about 7,200 miles on it and all I do is drive from home and work or my kids school. My name is [XXX] or my son as well [XXX]. | address -[XXX] | [M] [XXX] | email. [XXX] Please help us. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Service Brakes
Filed Aug 12, 2022CT

My car on two occasions came to a stop while driving . Nothing was in front of me at all. A flashing light came on on the dashboard and my car came to a hault. This was very frightening and now I am afraid to drive the car. The dealership said nothing they can do. This issues needs to be addressed and fixed and a recall needs to be done. This is a huge safety issue!!

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jul 10, 2022FL

Car suddenly stops while driving down the road. There were no obstacles or other vehicles in front of the car.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jun 14, 2022CA

While driving my 2020 nissan sentra, my car proceeded to brake on its own while i was depressing the accelerator. A red warning light flashed across the dash that looked like 2 cars colliding. I was able to maintain control of the vehicle, even though it was acting erratically. The braking occurred abruptly startling me and the drivers around me. Thankfully, the car did not cause a collision. The incidence scared me immensely causing my heart to palpitate and raising my blood pressure. I looked for the indicator light in my manual after I had come to a complete stop and was able to calm down after the scare. The warning was the automatic emergency braking with pedestrian detection system warning light. The thing was, there were no pedestrians anywhere near my vehicle, nor were there any other vehicles or objects that could've possibly set the system off. It was clear that this system in my car was malfunction. I'm truly scared to drive my car now. I took the car to the dealer to have it looked at and fixed, however, a couple of weeks later, the same incidence occurred. This time I had my child and husband in the car with me they so scared and were immediately tied by the seat belt. They will were able to witness what I had previously experienced. It scared her as well. This malfunction is going to cause unnecessary collisions that will result in harm to someone. This malfunction could easily induce an accident. It is also causing unnecessary wear and tear on vehicle due to th

Forward Collision Avoidance › Automatic Emergency Braking
Filed May 10, 2022MD

Today 5/10/2022 was the second time our car is said there was a malfunction with the Emergency Braking system. We believe we depend on our cars safety features and believe all Nissans should be investigated for possible sensor malfunctions. Thank you.

Steering
Filed May 4, 2022CO

Experienced odd vibration in front tires when making a slight turn or on a winding road. This vehicle currently has a recall for bent tire rods (21V-461) so primary concern was that tire rods were either faulty and/or bent. Vehicle was brought into dealership for inspection on January 22, 2022 and was inspected for the recall, but dealership confirmed issue was not present (see attachment-1). Over the course of 4 months, vibrations continued and issue remained.The car was then brought into service to address the issue again as it did not seem mechanically correct. After inspection the following was noted: "Passenger side has excessive play due to inner tire rod being loose or popped out of place" (see attachment-2). Dealership and Nissan have refused to correct the issue as they do not believe the faulty tire rods are caused by manufacturer defect, although, there is no indication that an outside force has caused such defect. Vehicle was driven on for four months with tire rods that are loose and/or popped out of place as vehicle was not initially inspected properly. A loose tire rod could have caused loss of control to vehicle and/or the tire rod could snap (identical to symptoms of a bent tire rod). Nissan is attempting to argue that this is not covered under the initial tire rod recall as the tire rod is not bent, it is loose and/or popped out of place.

Electrical System
Filed May 1, 2022TX

The radio will turn it volume up own its own and the doors will lock you in the car and sometimes will not let you unlock the doors from inside or outside.

Forward Collision Avoidance › Warnings
Filed Mar 23, 2022FL

On three separate occasions, the vehicle stops for no reason. It beeps and flashes the warning and slams on the breaks. There are no vehicles in front of the car when this occurs that would warrant emergency braking to enable. This has occurred when driving at around 30-50 mph.

Service Brakes
Filed Mar 14, 2022TX

Locks on doors would not work with remote, and to get out keys to get fixed. When to Nissan 2 times for them to fix. Dark at night could not get in car safely. No warning signs Windows would not go up or down, had to get windows fixed, due to rain can hinder my vison while driving. No warnings, Nissan fixed after going back two times Back up Camera had to be replaced or fixed. Car would not start. Said it was a break lamp sensor, which was recalled on 2019 and prior Nissan Sentra's. I have a 2020 no recall yet No incident has happened yet, but could cause grave danger if not fixed! This whole car needs to be recalled!

Latches/Locks/Linkages
Filed Feb 2, 202239,800 milesVA

The contact owns a 2020 Nissan Sentra. The contact stated that while driving at speeds above 15 mph the rear passenger side child safety lock did not activate and the 9-year-old grandchild was able to open the rear passenger side door. The cause of the failure was not determined. The local dealer was notified of the failure. The contact indicated that the rear driver-side door was serviced previously for the same failure. The manufacturer was not contacted. The failure mileage was 39,800.

Service Brakes
Filed Feb 2, 2022CA

I was driving down the highway and my Automatic emergency brakes system decided to kick in. Scared the hell out of me. nobody was hurt thank God! Luckily there was no cars around me. Or im sure i could have been seriously hurt or even killed. I took the vehicle to nissan dealership they kept my car for 3 months and supposedly they fixed the problem. But i have proof of the messages and lights on my dash telling me malfucntion. Like wth?

Wheels
Filed Dec 7, 2021OH

On July 16 2021, I took my car to the dealer for an oil change and for a recall on a bent tie rod. They told me my tie rod was fine and did nothing. On November 15, I took my car back because my wheel was vibrating. They said my hub bearing assembly is loose so, they will order the part which takes 3 days to come in and advised me "not to drive on highways". Now 4 weeks later, they told me that's not the problem and its my tie rod. I asked how this was misdiagnosed? They said the person who looked at it didn't know what they were doing. This put my children and I at risk!

Forward Collision Avoidance › Warnings
Filed Dec 6, 2021CA

A few times, my car has sensed that there's a car in front of me and suddenly breaked. I find this completely bizarre as there have been no cars in front of me. I took the car to the dealership to see if there was any electrical malfunction. But the dealership did not find anything. However, the issue still appears from time to time. I am concerned because if my car were to suddenly stop again, and there is a car behind me, a car could easily hit me. Aside from this, I have had some issues with the moonroof not closing, and the backup camera freezing too. Both of those issues were solved at the dealership though.

Electrical System
Filed Nov 23, 2021CA

Vehicle first developed a issue the following day I got it. The first issue was "Engine Malfunction, Power Reduced, Service Now". So I took it to the service center at Mossy Nissan in El Cajon, CA where they service the vehicle, but I continued to get that error on numerous occasions. Another issue, the instrument cluster and infotainment system would randomly restart while driving that has happened numerous times as well. Another issue, the panorama vehicle camera system would crash and not function any more, that occured numerous times. Another issue, while driving the vehicle I noticed the lane keep assist stopped functioning on numerous occasions. Another issue, while deriving the vehicle I felt the car would sway to certain side, I don't remember what side though. All of these issues have been addressed at the service center, but some of them still continued. So I filled a complaint with Nissan Motors and they were initially gonna repurchase the vehicle back as a lemon. But they backed out of the deal. Since I feel the car is unsafe to drive due to electrical issues, the car has been sitting at the Nissan service center since April 2021. They also refuse to address the recent recall associated with the vehicle.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Nov 17, 2021MN

The contact owns a 2020 Nissan Sentra. The contact stated that while driving at an undisclosed speed, the Forward Collision-Avoidance Automatic Emergency Braking inadvertently activated. The Automatic Emergency Braking warning light was illuminated. The failure occurred on five separate occasions. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact left a voicemail for the dealer informing them of the failure but had not received a callback. The manufacturer was not made aware of the failure. The failure mileage was unavailable.

Unknown or Other
Filed Oct 28, 2021TX

Back-up camera display intermittently displays "blue screen" when car in reverse (has been on-going issue since taking delivery of car 3-2020 and, as a result of current pandemic, do not drive as much as I might otherwise have driven - 9,500 miles on car a this point). Have taken to dealership several times for them to diagnose and fix problem - no success. One visit to dealer they witnessed failure and supposedly documented in their tracking system. As mentioned, this is intermittent problem which makes it all the more aggravating as does not fail all the time. Yes, vehicle is available for inspection, if needed. Currently trying to find convenient time to take car back to shop for additional review as requested by Nissan regional team. Thanks,

EngineCrash
Filed Oct 28, 2021AL

I had brought my car up to the dealership for an oil change, and they said there was a recall on the tie rods. They said they checked them out, but never gave me paperwork for it. And I’ve looked it up and it said no recall have been serviced on. A week or two later me and another passenger got in my car and put it in reverse, and heard a small pop as I turned the wheel I didn’t think anything of it at first. Then we started heading down the road we got to a stop light and my car was stalling the transmission didn’t sound right for a little while. And then we where going about 35 mph and started slowing down to about 10-15 mph to make a turn, as I started turning the wheel we heard a loud pop. All of a sudden I had lost control of the car, the right front side tire had broke off and barely holding only by the wires and piece of metal. Then we hit the curb almost hitting another car and smoke started coming out of the A/C vents. And also no warning for anything ever came up. the problem has not been reproduced or confirmed by a dealer or independent service center. The dealership has inspected it.

Unknown or Other
Filed Oct 17, 2021LA

When accelerating, the entire vehicle jerks vigorously. Causing the vehicle to temporarily stall. After few seconds it gains control. Big orange error message displays. Saying vehicle malfunction with 6 different error messages.

Service Brakes
Filed Sep 30, 2021CA

I was driving the 60mph speed limit on the highway. The car automatically braked and said an object was on the road. The cruise control was not available due to the error message that popped up. My safety and the safety of my 3 children were at risk because if there were a car behind me, they would have rear ended me, especially going for 60mph to a sudden jerking stop such as that. I was told that some nissan's distance sensors are malfunctioning this way, but my car is not added to the recall, so I will have to save up to get it corrected. I bought this car brand new last year.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Sep 28, 2021CA

The emergency braking system has gone off on this car 4 times. After the first two we took the car into the dealership and they said that they could not find any problems with it. Yesterday we had two more incidents. I am taking the vehicle in tomorrow. I have asked that they replace the sensors but was told that it is up to Nissan. This is a very dangerous thing especially if you are on the freeway and the brakes go on. On incident 2 I was travelling 45-50 mph. Here is information on incidents 3 and 4 This is the 3rd and 4th incident we have had with the NEB going off while driving our 2020 Nissan Sentra. Documentation on the first two incidents have already been provided to Future Nissan of Folsom. The latest incidents occurred on Sept 27 2021 at approximately 7 pm. Mileage on the vehicle was 2795 at the time of incident 3. Location was zip code 95608- Carmichael CA On both occasions the vehicle was traveling west bound with no traffic in either direction and course driven had no direct sunlight hitting the vehicle. My wife had driven the vehicle approximately 17 miles when the third activation occurred. The maximum speed she had driven the vehicle was 46 mph during the course of the trip. She was on California Ave. and turned right onto Van Alstine. Her speed was between 20 – 25 mph when she encountered a 15mph speed bump. She lowered her speed to 15 mph and just after she crossed the speed bump the NEB went off. I was not jarring but slowed the vehicle down. Approximately

Power Train
Filed Sep 20, 202110,000 milesCA

The contact owns a 2020 Nissan Sentra. The contact stated while driving 70 MPH, the contact noticed a vibration while depressing on the accelerator pedal. The contact was able to continue to drive to her destination; however, the failure persisted. The contact took the vehicle to a local dealer to be inspected however, the dealer was not yet able to inspect the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Sep 9, 2021PA

Nissan Sentra 2020 automatic emergency braking system engages for no apparent reason and brings car to complete stop while driving. This has happened about 10 times within the past year. Appears AEB sensors are faulty. Luckily was not rear-ended during incidents. Informed dealership where I bought the car and was told there was nothing they could do to fix the problem unless there is a recall for this issue.

Electrical System
Filed Sep 2, 2021FL

While driving my 2020 nissan sentra, my car proceeded to brake on its own while i was depressing the accelerator. A red warning light flashed across the dash that looked like 2 cars colliding. I was able to maintain control of the vehicle, even though it was acting erratically. The braking occurred abruptly startling me and the drivers around me. Thankfully, the car did not cause a collision. The incidence scared me immensely causing my heart to palpitate and raising my blood pressure. I looked for the indicator light in my manual after I had come to a complete stop and was able to calm down after the scare. The warning was the automatic emergency braking with pedestrian detection system warning light. The thing was, there were no pedestrians anywhere near my vehicle, nor were there any other vehicles or objects that could've possibly set the system off. It was clear that this system in my car was malfunction. I'm truly scared to drive my car now. I took the car to the dealer to have it looked at and fixed, however, a couple of weeks later, the same incidence occurred. This time I had my elderly mother in the car with me. She was able to witness what I had previously experienced. It scared her as well. This malfunction is going to cause unnecessary collisions that will result in harm to someone. This malfunction could easily induce an accident. It is also causing unnecessary wear and tear on vehicle due to the forceful nature of the abrupt braking. I will likely be trading th

Suspension
Filed Aug 17, 202112,500 milesMO

The contact owns a 2020 Nissan Sentra. The contact stated that while driving approximately 5 mph, the front passenger’s side tie rod fractured rendering the vehicle undrivable. The vehicle was towed to the local dealer who replaced the damaged tie rod and the failure was remedied. The contact later received a recall notice for the NHTSA campaign number 21V461000 (Suspension) which was related to the failure. The manufacturer was notified of the failure. The failure mileage was 12,500.

SteeringCrash1 injured
Filed Jul 19, 2021IL

The contact's daughter owned a 2020 Nissan Sentra. The contact stated that while her daughter was driving the vehicle at an unknown rate of speed, she lost control of the vehicle without warning. Her daughter hit a curb which caused the vehicle to flip over. A fellow motorist saw the failure and called the authorities to the scene. The contact's daughter was treated for unknown injuries at the scene. The contact was uncertain if a police report was filed. The vehicle was towed to an independent mechanic where it was destroyed. The dealer was notified of the failure, the manufacturer was not made aware of the failure The contact recently discovered that her daughter's vehicle had been placed under NHTSA Campaign Number: 21V461000(STEERING) which she linked to her daughter failure. The vehicle had been destroyed. The failure mileage was unknown.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jul 13, 2021TX

Purchased car in 2020 and within a couple of weeks of purchase I was thrown on brakes warnings flashing that there was an obstruction. This happened in the middle of traffic and I was almost hit. I returned the car and was told because they could not mimic what happened with me there as nothing wrong. Was I sure that paper or something did not fly into the car. I assured them there was nothing. No resolution.... Again Friday, 7/9/2021 it happened. I was driving at a slow pace because I was in an unfamiliar area, soon to make a right turn. I was the only car on the street, no type objects in or around the street and suddenly my car brakes and lights are flashing. No objects. Once again Sunday, 7/11/2021. Driving and suddenly braking as before. Nothing in sight that could have caused it to brake. No objects, people, no rain....nothing to cause a sudden braking Once again barely missed being hit. There should be a recall for whatever the issue is with the camera. There were no warnings lamps prior to either incident. Only as it is happening does the warning lamps appear.

Service Brakes
Filed Jul 4, 2021FL

Driving 40 mph car for no reason slams on break. Flashing large Red warning across the screen.The car is Unsafe to drive. Can cause a fatal accident. Passenger and driver at risk for injury due to unaware sudden stop on road while driving. When this happened Driver has no control of car. Before the car was purchased I saw a yellow buzzing light. The seller said to leave it over night for repair. The next day I was told by the seller the car was inspected and repaired by manufacturer. The seller said the car was fixed. When I drove it off the lot, the yellow light was still coming on buzzing. Then the car malfunctioned on the road.

Steering
Filed Jul 2, 202125,000 milesNJ

The contact owns a 2020 Nissan Sentra. The contact stated while reversing to park the vehicle, the vehicle spun out. The contact stated there was no warning light illuminated. The contact had the vehicle towed to an independent mechanic where she was informed that the driver’s and passenger’s side front tie rods were bent. The vehicle was not repaired. The contact took the vehicle to the local dealer, where she was informed that there were no defects on the vehicle. The contact took the vehicle back to an independent mechanic where both tie rods were repaired. The contact stated that after the repair was performed, she was informed by the insurance company that the Vin was included in NHTSA Campaign Number: 21V461000 (Steering) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 25,000. Parts distribution disconnect.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jun 7, 202124,700 milesAR

The contact owns a 2020 Nissan Sentra. The contact stated while driving approximately 45 mph, the full brake assist radar illuminated independently. The contact mentioned that the emergency brake illuminated and was only able to operate the steering wheel. In addition, once the vehicle was stopped, the vehicle operated normally. The vehicle was taken to the dealer where they informed the contact that the failure was caused by a bug splatter. The vehicle was not repaired. The failure recurred. The vehicle was taken back to the dealer but was not yet diagnosed. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 24,700.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jun 6, 2021NJ

The car has automatically braked on its own with nothing in front of it, it happened on Sunday, May 30th, took the car to dealership on Saturday June 5th, they ran diagnostics and found nothing wrong and on my way home from the dealership the car unprompted braked on its own again. Causing me to stop short in the middle of a road, and again there was nothing in front or near me to cause this. I DO NOT FEEL SAFE DRIVING THIS VEHICLE

Exterior Lighting
Filed May 18, 2021LA

Extremely poor lighting condition. It only illuminates approximately 10 feet ahead. Would have to manually use high beams to make night time driving even possible. Extremely poor design and not even sure how it passed safety tests and ratings. I have been warning Nissan since I purchased the car. Now I have learned that the 2021 is improved because of this major defect. This will definitely cause an accident.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Apr 29, 20219,000 milesCA

TL* THE CONTACT OWNS A 2020 NISSAN SENTRA. THE CONTACT STATED THAT THE EMERGENCY AUTOMATIC BRAKING SYSTEM FAILED AND ACTIVATED INDEPENDENTLY WITHOUT AN OBJECT OR ANOTHER VEHICLE NEARBY. THE FAILURE WAS EXPERIENCED ON SEVERAL OCCASIONS. THE CONTACT STATED THAT ON ONE OCCASION THE CONTACT AVOIDED A NEAR REAR CRASH. THE VEHICLE WAS TAKEN TO LARRY H MILLER NISSAN CORONA (2575 WARDLOW RD, CORONA, CA 92882, (951) 383-3933). THE DEALER REPLACED THE FRONT RADAR AND WINDSHIELD CAMERA. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

Exterior Lighting
Filed Apr 23, 20216,000 milesVA

DURING THE DAY WHEN RAINING OR SNOWING & WINDSHIELD WIPERS ARE USED, HEADLIGHTS ARE SUPPOSED TO COME ON AUTOMATICALLY AFTER SEVERAL WIPERS SWISHES. I'M HAVING TO TURN THE HEADLIGHTS ON MANUALLY (STATE LAW LIGHTS MUST BE ON WHEN WIPERS ON). THERE'S NO CONSUMER NOTE THAT SAYS 2020 SENTRA IS EXEMPTED FROM THIS. I BELIEVE THEY PUT WRONG MODULE IN ALL NEW MODELS & IT DOESN'T FUNCTION PROPERLY, SO INSTEAD OF A RECALL THEY JUST TELL EVERYONE THEY'RE NOT SUPPOSED TO HAVE THAT PARTICULAR FEATURE. MOST DRIVERS WON'T REALIZE THEY DON'T HAVE IT. IT WAS PERFECT STORM OF EVENTS FOR ME TO DISCOVER. IT HAS TO BE DAYLIGHT, RAINING OR SNOWING AND THE CAR IN FRONT OF ME ON THE HIGHWAY WAS MY SPOUSE, WHO NOTICED MY HEADLIGHTS WERE NOT ON. TOOK ME A WHILE TO FIGURE IT OUT. VERY DIFFICULT TO LOOK DOWN WHILE DRIVING IN STORM & MANUALLY TURN HEADLIGHTS TO APPROPRIATE HEADLIGHT MODE, NOT A SIMPLE SWITCH. THERE'S 3-4 MODES (AUTO, HEADLIGHTS, PARKING LIGHTS, OFF AND FOG LIGHTS). THE CAR IS EQUIPPED WITH 'INTELLIGENT AUTO HEADLIGHTS' (STATED IN CAR BROCHURE, ALSO ON NISSAN WEBSITE). ACCORDING TO NISSAN WEBSITE, WITH 'AUTO INTELLIGENT HEADLIGHTS' HEADLIGHTS ARE SUPPOSED TO TURN ON AUTOMATICALLY WHEN FRONT WINDSHIELD WIPERS USED DUE TO RAIN. I ALSO RECEIVED CONFIRMATION OF THIS VIA TWITTER FROM NISSAN. THE FACTORY REP, LOOKED AT IT FOR SEVERAL HOURS AND CONCLUDED IT DOESN'T HAVE IT, AND HE THINKS IT SUPPOSED TO BE THAT WAY, EVEN WHILE ACKNOWLEDGING THE WEBSITE AND BROCHURE SAY OTHERWISE. THIS IS A SAFETY

Service Brakes
Filed Apr 11, 20213,000 milesMD

THE FRONT RADAR (OBSTRUCTION DETECTOR) IS NOT WORKING PROPERLY. THE CAR WILL RANDOMLY BREAK EVEN WHEN THERE IS NO OBSTRUCTION IN FRONT OF THE CAR. THIS HAPPENED 3 TIMES IN FEBRUARY 2021. EACH TIME I TOOK THE CAR TO THE DEALERSHIP. THEY INITIALLY BRUSHED ME OFF AND BLAMED SNOW, RAIN AND SOOT. I CALLED NISAN CORPORATE OFFICE AND THE TOLD THE DEALERSHIP TO TAKE A LOOK AT THE CAR. THE DEALERSHIP STATED THAT THE DETECTOR WAS CHANGED. HOWEVER, THREE WEEKS LATER IT HAPPENED AGAIN TWICE WITHIN A TWO-WEEK PERIOD. A SUDDEN BREAK, THE DETECTOR WARNING FLASHING AND NO OBSTRUCTION. EACH TIME THIS HAPPENED THE VEHICLE WAS IN MOTION. FORTUNATELY, I WAS DRIVING ON LOCAL ROADS AND I WAS NOT GOING OVER 45 MILES PER HOUR BECAUSE THIS CAN PRESENT A SERIOUS PROBLEM. I CAN BE REAR ENDED. THE CAR LITERALLY CAME TO A SUDDEN STOP.

Service Brakes
Filed Apr 7, 20211 milesCA

THE CAR AUTOMATICALLY ENGAGES THE BRAKING SYSTEM WHILE IN MOTION, EACH TIME THIS HAS OCCURRED I WAS DRIVING ON A CITY STREET BETWEEN 25-40MPH. I HAVE TAKEN THE VEHICLE TO NISSAN SERVICE CENTER 3 TIMES AND THEY HAVE BEEN UNABLE TO FIX THE ISSUE.

Electrical System
Filed Mar 31, 2021220 milesMD

VEHICLE DELIVERED WITH 220 MILES FROM DEALER AT 5:30PM. AWOKE FOLLOWING MORNING AND IT REGISTERED 221 MILES. VEHICLE WAS KEPT IN LOCKED GARAGE OVERNIGHT AND NEVER DRIVEN.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Mar 31, 20211,600 milesMD

AUTOMATIC EMERGENCY BRAKING ENGAGED WHILE WAS APPROXIMATELY 4 CAR LENGTHS BEHIND A WHITE FORD F150 MAKING A LEFT TURN.

Service Brakes
Filed Mar 12, 20219,000 milesCA

THE CAR BRAKES ON ITS OWN WHEN NOTHING IS AROUND . I WAS ON CITY STREET

Service Brakes
Filed Feb 17, 20216,000 milesNJ

I PURCHASED THIS CAR IN FEBRUARY OF 2020. I HAVE HAD THREE INCIDENTS WHERE MY CAR HAS ENGAGED THE EMERGENCY BREAKING SYSTEM WHILE I WAS DRIVING ON THE ROAD. TWO TIMES I WAS GOING APPROXIMATELY 30 MPH AND THE LAST TIME I WAS DOING APPROXIMATELY 60 MPH. DURING THESE TIMES, I WAS DRIVING WITH NO OTHER CARS AROUND ME. THE CAR SLAMS ON THE BRAKES AUTOMATICALLY. I HAVE AN APPOINTMENT FOR SERVICE WITH NISSAN TONIGHT.

Exterior Lighting
Filed Feb 14, 20211,275 milesLA

AFTER PURCHASING THE 2020 NISSAN SENTRA. I NOTICED THE LED HEADLIGHTS WERE NOT BRIGHT AT PROJECTING ON THE ROAD CORRECTLY. COMPARED TO TRADITIONAL BULBS AND OTHER SEDANS OF YEAR 2020 MODELS. I COMPLAINED TO NISSAN WAS TOLD THAT IT WAS A RECALL FOR THE LEFT HEADLIGHT DUE TO MISALIGNMENT. AFTER THEY REPLACED IT, THEY BOTH WERE NOT ALIGNED. TOOK IT BACK TO THE DEALERSHIP TO MENTION IT. THEY COULD NOT PERFORM ANY TESTS BECAUSE IT DAYLIGHT AND TOLD ME THAT THERE IS NO WAY SINCE THE DEALER HOURS ARE IN DAYLIGHT HOURS AND TO SELF DIAGNOSE AND CORRECT IT MYSELF SHOWING MY HOW TO ALIGN IT. I TRIED TO ALIGHT WHICH WORKED. BUT THE BRIGHTNESS OF LED OF FAR LESS THAN OTHER CARS. WHICH IS SAFETY ISSUE BECAUSE YOU CAN ONLY SEE THE ROAD AND ANY OBJECTS APPROXIMATELY 20 FEET AHEAD. THE LIGHT IS FOCUSED ALL THE CENTER OF THE VEHICLE AHEAD AND LEAVES THE SIDE AND MAIN AREAS DARK. I WOULD HAVE TO MANUALLY USE MY HIGH BEAMS TO NAVIGATE ON STREETS.

Service Brakes
Filed Feb 6, 202135,000 milesCA

WHEN DRIVING IN BRIGHT SUNLIGHT AUTOMATIC BRAKING SYSTEM KICKS IN RANDOMLY. HAS HAPPENED OVER 10 TIMES NOW SINCE I BOUGHT THE CAR A FEW MONTHS AGO EACH TIME ON A CITY STREET. YESTERDAY WHILE DRIVING 45 IN HEAVY TRAFFIC ON A CITY STREET (HEADING SOUTHBOUND ON EL CAMINO AVE AT SAN BRUNO AVE IN SAN BRUNO CA) THE EMERGENCY FRONT BRAKING SYSTEM TURNED ON RANDOMLY, CAUSING MY CAR TO SUDDENLY BRAKE AND ALMOST CAUSING A TRAFFIC COLLISION.

Unknown or Other
Filed Jan 21, 20211,500 milesFL

PURCHASED CAR IN OCTOBER 2020. CAR STARTED BRAKING INVOLUNTARY WHILE DRIVING 10-25 MPH. NO OBJECTS WERE IN FRONT OF THE CAR. THIS HAS HAPPENED 4 TIMES. THIS HAPPENED ON MY LAST VEHICLE AND NISSAN HAD A MAJOR RECALL TO CHANGE THE SENSORS/CAMERA. AT THIS TIME THERE IS NO FIX. I HAVE TAKEN MY CAR IN 5 TIMES REGARDING THE 4 TIMES IT HAS BRAKED INVOLUNTARILY. I AM OVER IT. THE A/C ALSO BLEW HOT AIR DUE TO TOO MUCH FREON. MY BATTERY DIED LESS THAN 90 DAYS FROM PURCHASE. THIS CAR HAS BEEN A NIGHTMARE!! I LIVE IN MIAMI AND TRAFFIC IS BAD. I AM WORRIED THAT AN SUV WILL SLAM INTO THE BACK OF ME WHEN THERE IS TRAFFIC AND RAIN. (RAINS MOST OF THE YEAR). I HAVE A 7 YEAT OLD.AND FRAR WE WILL GET REAR ENDED.

Suspension
Filed Jan 6, 202115,000 milesMD

ON THE MORNING OF DECEMBER 6, 2020. I LEFT MY PARKING LOT AND PROCEEDED UP WARWICK AVE, TOWARDS FRANKLIN ST AND I SLOWED TO GO OVER A BUMP , WHEN I WENT OVER THE BUMP AS I HAVE MANY TIMES , MY STEERING WHEEL SHIFTED TO THE RIGHT , SENDING ME INTO A PARKED CAR AND EVEN THOUGH I TRIED TO TURN MY WHEEL MY CAR WOULDN'T GO LEFT. WHEN I GOT OUT OF MY CAR TO LOOK I NOTICED A CLEAN BREAK ON MY INNER OUTER TIE RODS WHICH IS WEIRD BECAUSE THIS IS A 2020 CAR AND I JUST GOT IT IN MARCH 2020. I NEED HELP BECAUSE I CANNOT AFFORD TO GET THIS FIXED.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Dec 13, 2020NJ

BOUGHT THIS VEHICLE ON 12/8/20; THE NEXT DAY, THE AEB LIGHT FOR PEDESTRIAN KEPT FLASHING IN THE MORNING. EVENTUALLY WENT OFF. HAPPENED EVERY DAY THEREAFTER - DESPITE VARYING WEATHER CONDITIONS; BROUGHT BACK TO DEALER ON 12/12 TO SERVICE DEPARTMENT AND WAS TOLD IT WAS A FAULTY SENSOR, THAT IT DID NOT RECOGNIZE MY VEHICLE WAS NO LONGER IN PARK. REQUESTED TO SWAP WITH NEW VEHICLE - WHICH I DID. SAME THING HAPPENED ON NEW ONE!!!

Forward Collision Avoidance › Automatic Emergency Braking
Filed Dec 13, 2020150 milesNJ

AFTER RETURNING ON 12/12/20 A SENTRA PURCHASED ON 12/8/20 - I SWAPPED OUT WITH ANOTHER SENTRA. REASON FOR RETURN - AEB PEDESTRIAN LIGHT KEPT GOING ON EVERY MORNING DESPITE VARYING WEATHER CONDITIONS (WARM VS. COLD). RECEIVED THIS CAR (GUN METALLIC COLOR) AND ON 12/13/20 - SAME THING HAPPENED! WILL BE CONTACTING THE SERVICE DEPARTMENT TOMORROW TO REQUEST A REPLACEMENT SENSOR. COULD IT BE A FAULTY BATCH OF CARS AT THIS DEALERSHIP?

Unknown or Other
Filed Oct 25, 20203,600 milesNY

THE BACK UP CAMERA FAILS TO DISPLAY. THE CAMERA GOES OUT FOR DAYS AT A TIME. WHEN IT COMES BACK ON IT WORKS FOR A WHILE THEN FAILS AGAIN

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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