TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, A BURNING ODOR WAS PRESENT. THE CONTACT PULLED OVER TO CHECK UNDER THE HOOD AND DISCOVERED THAT THE ENGINE WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT WAS UNABLE TO DETERMINE WHAT CAUSED THE FIRE. NO ONE WAS INJURED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER REGARDING THE FIRE. THE FAILURE MILEAGE WAS 11,110.
2013 Nissan Sentra complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
PASSENGER AIR BAG LIGHTS UP STATING AIR BAGS ARE OFF EVEN THOUGH THERE IS AN ADULT SITTING IN PASSENGER SEAT. TOOK IN TODAY TO NISSAN DEALER THEY SAID IT WAS SOMETHING NORMAL. I INSISTED FOR THEM TO NOTE IT IN THEIR SYSTEM THAT I TOOK IT IN FOR THAT REASON. THEY DECIDED TO KEEP MY CAR TO RUN TESTS. *TR
NOTICES A CREAKING NOISE FROM PASSENGER SIDE REAR BRAKE AT SLOW SPEED APPROX 3 WEEKS AGO, INTERMITTENT. WAS DRIVING ON FRIDAY 11/22 AND HEARD A LOUD THUMP, CHECKED CAR AND DIDN'T SEE ANYTHING. DRIVING ABOUT 1/2 HOUR LATER, HEAD A LOUD THUMP AND FELT THE CAR JERK. STOPPED, VISUAL CHECK OF CAR TUNED UP NOTHING. CONTINUED TO DRIVE AND THEN RIGHT REAR BRAKE STARTED TO SQUEAK, WHICH TURNED INTO A LOUD GRINDING NOISE. GOT THE CAR TO LOCAL NISSAN DEALERSHIP, AND UPON INSPECTION SAID THAT THE REAR BRAKES HAD FAILED AND NEEDED NEW DRUMS AND PADS! 11K MILES ON DRUM REAR BRAKES SHOULD NOT RESULT IN FAILURE. COVERED UNDER WARRANTY, BUT NERVOUS TO DRIVE THR CAR NOW. *TR
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT WHEN ACCELERATING FROM A COMPLETE STOP, THERE WAS A SIGNIFICANT DELAY IN ACCELERATION RESPONSE. IN ADDITION, THE VEHICLE DECELERATED WITHOUT WARNING WHEN DRIVING AT VARIOUS SPEEDS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 770. UPDATED 12/24/13*CN THE CONSUMER STATED ON TWO OCCASIONS, THE VEHICLE LOST POWER, AND IT WOULD NOT ACCELERATE.
I TOOK MY CAR IN FOR THE THIRD TIME ABOUT THE REAR BRAKES. AT FIRST THERE WAS A GRINDING NOISE. I WAS TOLD SOMETHING HAD GOTTEN LOOSE AND THAT IT WAS FIXED. IT WASN'T, I TOOK BACK A SECOND TIME, I WAS TOLD THAT THEY HAD TO PUT SOME MORE LUBE ON IT. WELL THAT WORKED FOR A LITTLE BIT. NOW I CAN'T BACK UP WITHOUT THE BRAKES SQUEAKING LIKE CRAZY, THE GRINDING IS BACK AND NOW WHEN I TURN THE WHEEL YOU HEAR A CLUNKING NOISE. ALSO THE BRAKE PADS ARE ALREADY WORN.... ON AN 8 MONTH OLD CAR! I HAVE EMAILED NISSAN ABOUT THIS AND WAITING FOR A REPLY. I AM FILING A REPORT TO THE ATTORNEY GENERAL AND NISSAN. IF THIS IS NOT FIXED I PLAN TO USE THIS LEMON LAW. I HAVE ALL THE NOISE RECORDED ON VIDEO AND KEPT ALL THE RECORDS OF WHEN THE CAR WENT IN. THE BRAKES WEARING OUT THIS FAST IS RIDICULOUS ON A NEW CAR! IF THE BRAKES FAIL, I COULD GET INTO AN ACCIDENT AND THEN IT'S MY FAULT. OH AND AS FOR THE SQUEAKING OF THE BRAKES, "IT'S A CASE BY CASE ISSUE." WHICH MEAN IT COULD TAKE AT LEAST A MONTH BEFORE IT IS REPAIRED. BUT THE DEALERSHIP ASSURED ME THAT NO OTHER DAMAGE WILL BE DONE.... THEN WHY ARE THINGS GETTING WORSE! *TR
I GOT SIDE-SWIPED ON MONDAY, AND ON WED A SECOND PERSON WAS IN MY BLIND SPOT WHILE I WAS TRYING TO MERGE TO THE RIGHT. I HAD MY SIGNAL LIGHTS ON, I LOOKED SEVERAL TIMES EACH TIME. THE ONLY REASON WHY I WAS ABLE TO AVOID THE 2ND ACCIDENT WAS BECAUSE I HEARD THE PERSON'S BRAKES SCREECH. THERE IS NO VISIBILITY OUT THE BACK REAR PASSENGER WINDOW. THE DOOR COMES UP SIGNIFICANTLY HIGHER (MAYBE 4-5 INCHES) THAN IN THE OLDER SENTRA'S. THE MIRROR DOES NOT ROTATE FAR ENOUGH TO THE RIGHT IN ORDER TO SEE IN TO THE BLIND SPOT. NO ONE RIDING IN MY BLIND SPOT CAN SEE MY BLINKING SIGNAL LIGHT. OVERALL THIS CAR IS DANGEROUS TO DRIVE. GETTING HIT ONCE AND ALMOST A SECOND TIME WAS SCARY. THIS HAPPENED ON A VERY BUSY HIGHWAY (495). THIS CAR NEEDS TO BE RECALLED. THE FLAWS ARE INHERENT TO THE POOR DESIGN OF THE VEHICLE. THE DOOR AND MIRRORS ARE DEFECTIVE. THESE ARE DESIGN FLAWS WHICH THE CONSUMER CAN'T FIX OR MAYBE UNAWARE OF DURING A SIMPLE TEST DRIVE. THIS CAR SHOULD NOT BE DRIVEN ON A HIGHWAY. *TR
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE CONTACT NOTICE A LOUD GRINDING SOUND WHEN APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE BRAKE DRUMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,800.
1ST INCIDENT WITH OUR NEW 2013 NISSAN SENTRA OCCURRED @ 247 MI., IN OUR POSSESSION LESS THAN 1 WEEK, GOING 50MPH (2 CHILDREN IN CAR WITH ME), CAR JUST SHUT OFF. DEALER RESET COMPUTER SYSTEM. IT HAS BEEN DOWN HILL SINCE, I TOOK IT IN TODAY FOR THE 5TH TIME SINCE IT WAS PURCHASED 3.5 MONTHS AGO (IT NOW HAS 3700MI). REPEATED ISSUES WITH RPM'S RUNNING HIGH ANYWHERE BETWEEN 2,000 & 4,000 OR AT AN ALL MOST STOP WILL FLUTTER DOWN TO 0 LIKE IT'S GOING TO STALL. CRACKLING/RATTLING NOISES FROM THE DRIVERSIDE DASHBOARD. NOW ALSO COMING FROM THE A-PILLAR (?). ISSUES WITH SPEAKERS (STATIC/CRACKLING NOISES) HAD THE SAME BREAK AND AIRBAG LIGHT ISSUES. THERE IS NOW GROWLING NOISES COMING FROM FRONT, CAR SEEMS TO "BUCK" AROUND 2-4K RPM'S. OH YEAH MY DRIVER DOOR HANDLE IS NOW FALLING APART. DID I COVER ALL THE PROBLEMS I HAVE HAD WITH A $20+ BRAND NEW CAR???? I THINK SO, BUT THEN AGAIN WE HAVEN'T OWNED IT ALL THAT LONG! I DID OPEN A CLAIM WITH NISSAN CONSUMER AFFAIRS WHEN IT WAS IN ON IT'S 3RD VISIT, I WAS DENIED A REPURCHASE, BUT REST ASSURED A NISSAN CERTIFIED REPAIR SHOP WILL FIX ANY PROBLEMS. WAITING ON DEALERSHIP TO DECIDE IF THEY CAN DO ANYTHING?! NEXT STEP ATTORNEY!!!!! *TR
BOUGHT CAR MAY 2013. IN JULY 2013 HEARD NOISE WHEN BRAKING. TOOK TO NISSAN DEALER SERVICE DEPT. TOLD IT WAS THE REAR WHEEL CYLINDER. SAID THEY NEEDED TO ORDER THE PARTS. AWAITING CALL.
I TOOK MY CAR TO THE DEALERSHIP ON 4/26/13 UPON HEARING A RUBBING NOISE IN THE BACK WHEN BRAKES ARE APPLIED AT 20 MPH & LOWER SPEEDS. FIRST TIME DEALERSHIP COULDN'T "HEAT" OR FIND A PROBLEM. BROUGHT IT BACK IN ON 5/10/13 FOR SAME PROBLEM. SHOP FIREMAN VERIFIED NOISE. DETERMINED IT WAS A REAR WHEEL BEARING. BROUGHT THE CAR BACK TO THE SERVICE DEPARTMENT ON 6/4/13 FOR SAME PROBLEM . NISSAN SAID REAR BRAKES NEEDED MORE LUBE. PROBLEM CONTINUED AFTER. ON 9/6/13 TOOK CAR BACK TO DEALERSHIP SERVICE DEPARTMENT FOR SAME PROBLEMS. NISSAN IS NOW SAYING REAR WHEEL CYLINDERS SHOULD BE REPLACED BUT THAT IT IS NOT A SAFETY ISSUE. WAITING ON PARTS TO COME IN TO FIX PROBLEM.
I LEASED A 2013 NISSAN SENTRA FROM NISSAN 46, NJ IN MARCH, 2013 AND FROM JULY, I KEPT HEARING A LOUD GRINDING NOISE FROM REAR PART OF THE CAR EVERY TIME I PRESSED DOWN ON THE BRAKE PEDAL. *JB
PURCHASED 2013 NISSAN SENTRA IN LATE FEB 2013. WITHIN A FEW WEEKS THE PASSENGER AIR BAG LIGHT CAME ON WHILE I HAD MY WIFE OR MY SON THE CAR. BOTH ARE AROUND 140 POUNDS. I HAVE EVERYTHING RESET/REPROGRAMMED AT THE DEALERSHIP. WORKED FINE FOR A FEW MORE WEEKS, THEN SAME PROBLEM. HAD THE RECALL WORK DONE. WORK FINE FOR ANOTHER FEW WEEKS, THEN SAME PROBLEM. I HAVE HAD THIS BRAND NEW CAR BACK 6 TIMES TO THE DEALERSHIP. THEY HAVE DONE EVERYHTING THEY KNOW TO DO. I HAVE PROVIDED VIDEOS TO THEM EACH TIME IT HAPPENS. MOST RECENT TIME (#7) HAPPENED A WEEK OR SO AGO (NO IN AUG 2013). WAS ON ABOUT A 15 MINUTE TRIP WITH MY SON IN THE CAR AND THE LIGHT WAS ON THE ENTIRE TIME. DEALERSHIP ASKED ME TO BRING THE CAR IN TO CHECK THE CODES. NOW, MIRACULOUSLY, THERE ARE NO CODES, SO NISSAN IS TELLING THEM THAT NOTHING IS WRONG WITH MY CAR. MEANWHILE, I CONTINUE TO TAKE VIDEOS OF THE INCIDENTS AS THEY HAPPEN. BUT, NO ONE CAN HELP. NOW IN THE PROCESS OF DEMANDING A NEW CAR FROM THE DEALERSHIP WITH NO MONEY OUT OF MY POCKET SINCE THIS HAPPENED VERY SOON AFTER BUYING. I DOUBT I'LL GET SATISFACTION. FIRST PEOPLE TO BE SUED IF I'M EVER IN AN ACCIDENT AND THAT AIR BAG DOESN'T OPEN WILL BE THE DEALERSHIP AND NISSAN. DO THE RIGHT THING AND STAND BEHIND YOUR PRODUCTS AND TRUST LOYAL CUSTOMERS WHO HAVE ALL THE PROOF NEEDED!
TWO DAYS AFTER I BOUGHT THIS 2013 NISSAN SENTRA. WHEN SISTER (120 BL) SIT IN THE PASSENGER SEAT AND THE PASSENGER SIDE AIRBAG LIGHT WAS ON, AFTER COUPLE MINUTES THE LIGHT WENT OFF. LATER ON, THE LIGHT ON AGAIN. I CHECK THE USER'S MANU, IT SAID IF THE AIRBAG LIGHT ON WHICH MEANS THE AIRBAG IS NOT IN WORKING CONDITION, IF I HAVE A CRASH, THE PASSENGER WILL NOT GOT ANY AIRBAG PROTECTION. I WENT BACK TO THE DEALER'S SERVICE DEPARTMENT AND THE MECHANIC SAID IT WAS COMMON, JUST BECAUSE THE AIRBAG SENSOR UNDER THE "NEW DESIGNED" SEAT WAS NOT SO SENSITIVE,AND HE SAID MY SISTER IS NOT HEAVY ENOUGH(120 BL) TO MAKE THE AIRBAG WORK. THE REASON THAT THE AIRBAG LIGHT ON AND OFF WAS BECAUSE MY SISTER DID NOT SIT PROPERLY. BUT WHEN I ASK WHY THIS SITUATION NEVER HAPPEN IN MY OTHER CARS. HE COULD NOT SAY ANYTHING. HE TOLD ME THE CAR WAS DESIGNED LIKE THIS. HE DID NOT DO ANYTHING AND HE JUST SENT ME HOME THAT DAY. I GOT A CALL FROM THEIR CUSTOMER SERVICE TODAY. THEY SAID THEY KNEW THERE WAS A RECALL ABOUT THE PASSENGER AIRBAG ISSUE, BUT MY CAR WAS NOT IN THAT CATEGORY, EVEN MY CAR HAVE THE SAME PROBLEM AS THE RECALL ISSUED. WHAT A JOKE!!! IT SEEMS THEY WILL NOT DO NOTHING UNTIL SOMEONE GOT INJURED. IT IS A SAFETY ISSUE, IF I CAN NOT GET A GOOD SOLUTION, THIS CAR WILL BE MY FIRST AND LAST NISSAN EVER. I FEEL SO DISAPPOINT!!! I HOPE NISSAN WILL NOT BE A SECOND ''TOYOTA". *TR
GRINDING NOISE FROM REAR BRAKES WHEN STOPPING FROM SLOW SPEEDS, I WAS TOLD IT WAS A PART THAT CAN RUST WHEN SITTING FOR A SHORT PERIOD OF TIME BUT WOULD STOP. PROBLEM STILL EXIST. GOING TO TAKE CAR IN FOR ANOTHER INSPECTION 8/20 HOPING FOR BETTER RESULTS. *TR
SINCE 6/15/2013 REAR PASSENGER SIDE DRUM BRAKES MAKING ABNORMAL NOISE. FINALLY NISSAN(HUDSON NISSAN) REPLACED PART NO. 44100-3SG0A CYLINDER REAR ON 7/11/2013. ALMOST ONE MONTH NISSAN DID NOT REPAIR AND ASK ME TO DRIVE. ON 7/24/13 DURING THE DRIVING, BRAKE WAS EXTREMELY LOOSE AND PRESS PAD ALL THE WAY TO THE FLOWER TO STOP THE VEHICLE @ 4224(MIL). NISSAN CALLED AND NO ABNORMALITY FOUND. NO ROOT CAUSE FOUND, NO CORRECTIVE ACTION RESULTS RE-OCCURRENCE AND THIS IS NOT SAFE TO DRIVE. *TR
I PURCHASED THE VEHICLE FROM BUENA PARK NISSAN AT THE END OF MAY AND IN MID-JUNE/ EARLY JULY I KEPT HEARING A LOUD GRINDING NOISE EVERY TIME I PRESSED DOWN ON THE BRAKE PEDAL. ON JULY 15TH I TOOK THE VEHICLE TO THE NISSAN DEALERSHIP FOR AN OIL CHANGE AND MENTIONED THE NOISE TO THE REPRESENTATIVE. I WAS TOLD THAT A PART HAD BEEN ORDERED AND I WOULD BE CONTACTED WHEN IT ARRIVED. I HAVE STILL NOT BEEN CONTACTED BY THE DEALERSHIP. RECENTLY I EXPERIENCE THE CAR MOVE EVEN THOUGH I HAVE THE BRAKE PETAL FIRMLY PRESSED DOWN. *TR
I WAS DRIVING BACK FROM EL CAJON, CA ON THE 52 WHEN I WAS GOING DOWN THE HILL I WAS HEARING THIS LOUD GRINDING CRACKLING NOISE FROM THE REAR BRAKES. THE NOISE STILL TO THIS DAY IS GETTING LOUDER AND LOUDER. I TOOK MY CAR TO THE NISSAN SERVICES TO CHECK IT OUT. THEY HAD A MECHANIC DRIVE WITH ME TO HERE THE NOISE. WHEN WE WERE DRIVING HE SAID THERE WAS NO NOISE. SO THE SERVICE ADVISER CAME TO ME TELL ME THERE'S NOTHING THEY CAN DO IF THE NOISE WAS NOT CONFIRMED BY THE MECHANIC. SO I CALL MY BOYFRIEND AND TELL HIM TO EXPLAIN THE NOISE WE'VE BEEN HEARING. THEY DO ANOTHER TEST DRIVE AND THE MECHANIC CONFIRMS THAT THERE'S NOISE IN THE REAR BRAKES. I ASKED FOR A RENTAL CAR. THE ADVISER JUST SAID THERE'S NO WAY NISSAN'S GONNA PAY FOR A RENTAL BECAUSE I FEEL UNSAFE. I MENTIONED TO HIM THAT I DON'T FEEL SAFE DRIVING THE CAR BECAUSE I BASICALLY GO EVERYWHERE WITH MY SON IN MY CAR. HE SAID HE WILL ORDER PARTS AND GET IN CONTACT WITH ME WHEN THEY COME IN. *TR
UPDATE ON WHAT HERB GORDON NISSAN FOUND ON THE BRAKE ISSUE - THE FIRST TIME THEY WERE INSTRUCTED TO LUBE THE BRAKE CYLINDERS AS PER A SERVICE BULLETIN. THE NOISE WAS GONE FOR A FEW DAYS BUT STARTED TO OCCUR AGAIN. THE SECOND TIME THEY CHANGED THE BRAKE CYLINDERS ALL TOGETHER WHICH HAS SEEMED TO FIX THE GRINDING/CRACKLING NOISE. THE AC STOPPED WORKING AND WAS BLOWING HOT AIR - THEY HAD TO REPLACE THE ENTIRE AC COMPRESSOR. SO MANY ISSUES IN LESS THAN 5000 MILES OF DRIVING. *TR
DRIVING AS USUAL AND APPLIED THE BRAKES APPROACHING A RED LIGHT AND HEARD A LOUD GRINDING NOISE. IT'S A BRAND NEW CAR AND HAD APPROXIMATELY 1,000 MILES AT THAT POINT IN TIME. I HAD IT LOOKED AT BY THE DEALER AND HE HAS PARTS ON ORDER AND I WILL RETURN TO HAVE IT FIXED. I HOPE THIS IS THE END OF THIS ISSUE. HOWEVER, I AM GREATLY DISAPPOINTED AND STRESSED OUT BY THIS EVENT. I BOUGHT A NISSAN BASED UPON THEIR REPUTATION AND RECOMMENDATIONS FROM FRIENDS. I THINK THIS IS MY FIRST, LAST AND ONLY NISSAN EVER. I HAD A 12 YEAR OLD TOYOTA CAMRY THAT WAS MORE RELIABLE THAN THIS. I HOPE AN INVESTIGATION INTO THE BRAKE ISSUE IS UNDERTAKEN AND QUICKLY SINCE IT COULD TURN INTO A DANGEROUS AND UNFORTUNATE SITUATION FOR MANY. *TR
FUNNY, I HAVE HAD MY 2013 SENTRA TO FALHABER NISSAN 6 TIMES FOR THIS SAME BRAKE ISSUE, AIR BAG (THERE WAS A RECALL ON IT), AND THE A-PILLAR ON THE DRIVER SIDE KEEPS COMING LOOSE. TO DATE I STILL HAVE THE GRINDING NOISE AND BRAKE ISSUE ALONG WITH THE A-PILLAR COMING LOOSE WHICH THE AIR BAG IS LOCATED BEHIND. I HAVE BEEN TOLD IT WAS IN MY TRUNK, MY LICENSE PLATE VIBRATING AND EVEN STATED TO ME THEY DON'T KNOW WHAT THE PROBLEM IS. I BOUGHT A BRAND NEW CAR, WHY LIE TO ME? FIX THE PROBLEM OR RETURN MY MONEY IS HOW I FEEL. MY SAFETY AND OTHERS WITH ME IS TOO IMPORTANT. I HAVE ALSO EXPERIENCED THE DECREASE IN ACCELERATION THANKFULLY, NOT WHILE IN TRAFFIC. I THOUGHT THAT WAS THE CVT TRANSMISSION. BEN FROM FALHABER STATED TO ME A COUPLE TIMES ALONG WITH OTHERS FROM NISSAN CONSUMER AFFAIRS THAT NO ONE ELSE HAS REPORTED THIS. AGAIN, ANOTHER LIE AFTER READING ALL THESE POSTS. I HAVE FILED FOR THE LEMON LAW REFUND. *TR
REAR DRIVER SIDE BRAKE AS I AM DRIVING AND APPLY BRAKES YOU CAN HEAR LIKE A HORRIBLE SOUND LIKE GRINDING NOISE YOU ALSO CAN HEAR IT IF THE CAR IS AT PARK AND YOU GO UP AND DOWN ON BRAKE PEDAL I WAS AT TEDDY'S NISSAN DEALER FOR FIRST OIL CHANGE TOLD ADVISOR HE TELLS ME TO BRING IT BACK ON MONDAY MORNING THAT THEY ONLY DO OIL CHANGES ON SATURDAYS SO I WILL BE GOING MONDAY MORNING SO THEY CAN REPAIR THE PROBLEM WILL GET BACK AND LET ALL KNOWS HOW THE DO. *TR
VEHICLE OWNER NOTICE THAT LARGE ABNORMAL CRACKING NOISE FROM PASSENGER SIDE REAR RIGHT DRUM BRAKE. BROUGHT TO NISSAN DEALER AND THEY REPAIR ACCORDING TO SERVICE BULLETIN REFERENCE NO.:NTB13-031 ISSUED ON MARCH 27,2013 CLASSIFICATION BR-13-002 HOWEVER RECURRED ON 6/26/13 SAME LARGE ABNORMAL CRACKING NOISE FROM READ PASSENGER SIDE DRUM BRAKECORRECTIVE ACTION: APPLIED A SMALL AMOUNT OF BRAKE FLUID TO THE BORE OF THE REAR BRAKE WHEEL CYLINDERS. HOWEVER RECURRED ON 6/26/13 SAME LARGE ABNORMAL CRACKING NOISE FROM READ PASSENGER SIDE DRUM BRAKE AND BROUGHT IN NISSAN DEALER ON 6/29/13. VEHICLE STILL AT DEALER AS OF 7/1/13. *TR
I HAVE ALSO BEEN EXPERIENCING THE LOUD GRINDING NOISE FROM THE REAR BRAKES. I TOOK THE CAR IN TODAY FOR ITS FIRST OIL CHANGE AND SHOWED THE TECHNICIAN THE ISSUE. I ALSO HAVE A PROBLEM WITH THE A/C NOT COOLING. THERE HAVE BEEN A COUPLE OF TIMES WHILE DRIVING WHEN THE A/C STARTS TO BLOW WARM AIR FOR A LONG TIME AND THEN RANDOMLY STARTS TO COOL AGAIN. HOPEFULLY THE DEALERSHIP CAN GET IT FIXED WITHOUT CAUSING ANY ADDITIONAL GRIEF! THE CAR HAS BEEN DRIVEN LESS THAN 5,000 MILES! *TR
THIS IS A FOLLOW UP ON THE SAFETY COMPLAINT I PREVIOUSLY FILED ON 6/2/2013, WHEN MY SENTRA 2013 SUDDENLY HAD BIG GRINDING NOISE ON THE PASSENGER REAR WHEEL WHEN I APPLIED THE BRAKE PEDAL DECELERATING THE CAR. AFTER HAVING THE CAR TOWED TO THE LOCAL DEALER, THE DEALER DIAGNOSTIC AND CONFIRMED THE REAR BRAKE BROKE APART INSIDE THE REAR BRAKE DRUM DAMAGED BRAKE SHOE, BRAKE SELF-ADJUSTED ASSEMBLY, ANTI-SHOE RATTLE CLIP AND PIN. THOUGH NISSAN COVERED THE REPAIR, REPLACEMENT PARTS, AND TOWING COST, IT STILL COST ME ONE DAY OFF WORK AND THE CAR HAD TO SIT AT THE DEALER COUPLE DAYS WAITING FOR THE REPLACEMENT PARTS. I THEN LOOKED UP THE INTERNET AND FOUND THE SENTRA 2013 REAR BRAKE PART DIAGRAM (SEE LINK BELOW). WHAT REALLY SCARE ME IS THE NEW 'U' SHAPE ANTI-SHOE RATTLE SPRINGS / CLIPS (INSTEAD OF THE TRADITIONAL CIRCLE / WASHER SHAPE ONES TYPICALLY FOUND ON MOST VEHICLES) THAT ARE USED TO LOCK THE BRAKE SHOES IN PLACE WITH THE ANTI-SHOE RATTLE PINS. THESE U-SHAPE ANTI-RATTLE SHOE SPRINGS MIGHT COME OFF IF THE CAR RUNNING ON BAD ROADS OFTEN OR BIG BUMPS OVER THE TIME. I AM REALLY CONCERNED ABOUT THE SAFETY ON SENTRA 2013 REAR BRAKE AND HOPING SOMEONE COULD INVESTIGATE TO PREVENT FUTURE SAFETY ISSUES. ----- HTTP://WWW.ENISSANPARTS.COM/NISSANPARTS/INDEX.CFM?BODYCOLOR=&TRIMCOLOR=&BODY=4S&ENGINE=MRA8DE&AREA=CAL&GRADE=S&TRANS=CVT&ACTION=REPLACEMENT&GROUPID=H&SECTIONID=441&PARTCODE=&JOINTVEHID=17659&MAKEID=25&SITEID=216803&ILLUST_SEQ=01&PARTNUMBER=PART+NUMBER&DESCRIPTION=KEYWORD. *TR
2013 NISSAN SENTRA ONLY 5 MONTHS OLD WITH 7000 FEEL LIKE A 20 YEAR OLD CAR. EVERY TIME I HIT THE BRAKE TO SLOW DOWN, I HEAR SQUEAKING NOISE AND FEEL LIKE THE PADS ARE GRINDING, I WILL HAVE TO TAKE IT TO THE DEALER TO HAVE IT CHECKED OUT. OH AND YOU CAN'T LIFT YOU WIPER BLADES BECAUSE THE HOOD IS IN THE WAY. HOW THE HECK ARE YOU SUPPOSE TO CLEAN YOU WINDSHIELD OR REPLACE WIPER BLADES. A/C GOES ON WHEN YOU CHANGE TO DEFROST OR RECIRCULATION AND YOU HAVE TO MANUALLY DISENGAGE WHEN CHANGING MODES. SHOULD HAVE WENT WITH THE COROLLA. *TR
WHEN I AM STOPPED AT A LIGHT, THE CAR SEEMS TO CREEP FORWARD WHEN BRAKE PEDAL DEPRESSED. I NEED TO CONTINUALLY APPLY MORE PRESSURE AND THE PEDAL BECOMES SPONGY. ALSO, I NOW NOTICE THAT WHEN STOPPED OR GOING SLOW, ENGINE FUMES ARE COMING FROM MY AIR/HEATING VENTS. DON'T KNOW IF ITS EXHAUST OR AN OIL LEAK SOMEWHERE. CAR ONLY HAS 400 MILES ON IT AND I'VE HAD CAR SINCE END OF FEBRUARY 2013. *TR
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT THE REAR BRAKES FAILED WHILE DRIVING 50 MPH. THE BRAKE PEDAL WAS DEPRESSED AND THE REAR BRAKE SYSTEM ACTIVATED BUT FAILED TO DISENGAGE. THE REAR BRAKE MADE ALSO EXHIBITED A LOUD METAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE AN INSPECTION WAS PERFORMED. THE DEALER ADVISED THAT THE REAR BRAKE BAND WAS DEFECTIVE AND CAUSED THE REAR BRAKE SYSTEM NOT TO RELEASE. THE DEALER CLEANED AND GREASED THE REAR BRAKES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE REAR BRAKES STILL WOULD NOT DISENGAGE WHEN ACTIVATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 11,518.
MY 2013 NISSAN SENTRA WITH 142 MILES ALREADY HAS PROBLEM WITH THE SERVICE BRAKES. I WAS COMPLETELY STOPPED AT A TRAFFIC LIGHT. WHILE WAITING FOR THE LIGHT TO CHANGE I NOTICED THAT MY CAR STARTED TO MOVE FORWARD. MY FIRST REACTION WAS TO PRESS A LITTLE BIT HARDER ON THE BRAKE PEDAL, THE CAR STOPPED, BUT A FEW SECONDS LATER THE CAR STARTED TO MOVE AGAIN. I KEPT PRESSING ON THE BRAKE PEDAL A LITTLE BIT HARDER EVERY TIME IT STARTED TO MOVE, UNTIL THE PEDAL REACHED THE MAXIMUM TRAVEL, ALL THE WAY TO THE BOTTOM. EVEN WITH THE BRAKE PEDAL PRESSED ALL THE WAY TO THE BOTTOM, THE CAR KEPT ON MOVING FORWARD. AT THAT MOMENT I WAS INCHING AWAY INTO THE INCOMING TRAFFIC, SO I HAD TO PULL THE PARKING BRAKE TO STOP THE CAR FROM MOVING FORWARD. THIS INCIDENT WAS VERY SCARY TO SAY THE LEAST. NOW MY CAR IS AT THE DEALER IN THE SERVICE DEPARTMENT WAITING FOR A NEW MASTER CYLINDER. WHAT I CANNOT UNDERSTAND IS HOW SUCH AN IMPORTANT / CRITICAL SYSTEM OF A BRAND NEW CAR COULD FAIL IN 4 DAYS, AND LESS THAN 150 MILES. ANYONE ELSE EXPERIENCED ANYTHING LIKE THIS? *TR
WHILE APPLYING THE BRAKE PEDAL DECELERATING THE CAR, THE CAR SUDDENLY HAD A VERY LOUD GRINDING NOISE ON THE REAR PASSENGER WHEEL, LIKE THE BRAKE ROTOR GRINDING AGAINST SOME METAL PARTS THAT BROKE LOOSE INSIDE. AFTER STOPPING THE CAR INSPECTING PASSENGER REAR WHEEL AND FOUND NOTHING, I GOT BACK TO THE CAR SLOWLY ACCELERATING IT. THE LOUD GRINDING NOISE GOT WORSE AND I FELT THE BRAKE PEDAL KINDA LIGHT (LIKE NOT ALL 4 BRAKES ARE BEING APPLIED). I SUSPECT THE BRAKE SHOES OR COMPONENTS BROKE APART INSIDE THE BRAKE DRUM OF THE REAR WHEEL (PASSENGER SIDE). FORTUNATELY, I WAS AT SLOW SPEED (20-30MPH) AND ONLY ONE BLOCK AWAY FROM HOME. WILL HAVE IT TOWED TO THE LOCAL NISSAN DEALER TO HAVE IT CHECKED OUT AS I ONLY HAD THIS CAR FOR ABOUT 7-8 MONTH FROM BRAND NEW. SINCE THIS IS AN ALL-NEW DESIGN 2013 SENTRA, I AM CONCERN THIS IS A FLAW ON THE BRAKE DESIGN THAT COULD CAUSE EXTREME DANGEROUS HAZARDS ON THE ROAD. THOUGH MY CAR SHOULD BE COVERED UNDER MANUFACTURER 36-MONTH BUMPER TO BUMPER WARRANTY, I AM STRONGLY ASKING TO HAVE THE REAR BRAKE SYSTEM ON THE 2013 NISSAN SENTRA INVESTIGATED AND RECALLED / CORRECTED IF NECESSARY. THIS WOULD HELP NOT ONLY PROTECT MY FAMILY, MY INVESTMENT, BUT ALSO OTHERS FROM RUNNING INTO THE SAME INCIDENT OPERATING THIS PARTICULAR MODEL IN THE FUTURE. *TR
I WAS TRAVELING ON THE INTERSTATE ON 4/6 HEADED TO SC AT 5 AM WHEN THE CAR STARTED TO DECELERATE BY ITSELF. WITH THE GAS PEDAL TO THE FLOOR THE CAR WOULD NOT GO PAST 45. THEN SUDDENLY IT WILL TAKE OFF. THE CAR DOES THIS AT RANDOM AND IT CANNOT BE DETECTED ON THE COMPUTER ACCORDING TO NISSAN. FRIDAY NIGHT THE CAR DID THE SAME THING. THIS TIME WAS WORST AND I WAS IN TRAFFIC WITH PEOPLE BEHIND ME. AS I STARTED TO PULL OFF FROM THE LIGHT THE CAR WOULD NOT GO PAST 25. I IMMEDIATELY PUT THE FLASHERS ON PRAYED THAT I DID NOT GET HIT FROM BEHIND. I AM AFRAID TO DRIVE THE CAR AND I AM CURRENTLY PAYING FOR A RENTAL BECAUSE NISSAN LITHIA SPRINGS REFUSED TO GIVE ME A RENTAL OR LOANER. I AM VERY DISTRESSED ABOUT THIS CAR. NISSAN LITHIA SPRINGS SAID THEY WOULD TRADE ME OUT THE CAR BUT WANTED TO TREAT IT AS A TRADE. WHY WOULD I PAY FOR TWO CARS WHEN MY SENTRA IS OBVIOUSLY A LEMON. I AM OTALLY FRUSTRATED I HAVE A BRAND NEW CAR THAT I CANNOT DRIVE AND KNOW ONE SEEMS TO CARE. THE CAR WAS PURCHASED ON 3/18. WENT TO SERVICE 4/8 PICKED UP 4/9 THEY SAID THAT IT WAS A IDLE PROGRAM. RETURNED TO SERVICE 4/11 AND WAS PICKED UP 4/24. I TOOK THE CAR BACK ON 4/26 AND IT IS STILL THERE. I HAVE TRIED CONTACTING NISSAN CONSUMER AFFAIRS AND THEY DON'T RETURN PHONE CALLS OR EMAILS.
EXTREMELY LOUD INCREASING GRINDING REAR DRUMS BRAKES NOISE, WHEN APPLYING THE BRAKES THE LOCAL SALE DISTRIBUTOR DEALER REPRESENTATIVE TELL ME THAT THERE IS NO SOLUTION FOR THAT YET. THERE MAY BE A DEATH RISK CONCERN BECAUSE ARE THE BRAKES OF THE CAR ........... *TR
AIR BAGS ON PASSENGER SIDE DO NOT WORK ALL THE TIME IF SOMEONE IS SITTING IN THE SEAT. LIGHT STAYS ON EVEN AN ADULT IS SITTING IN THE SEAT. *TR
I PURCHASE THIS AS A BRAND NEW VEHICLE LAST MONTH FROM A NISSAN DEALER. TODAY MORNING WHEN I LEFT HOME AT 5:40AM THE TEMPERATURE WAS AROUND 25F AND WHEN I SWITCHED ON THE CAR AND PULLED IT TO THE DRIVE MODE SUDDENLY THE ENGINE STOPPED BY ITSELF. I THEN PULLED IT BACK IN THE PARKING GEAR AND REIGNED THE ENGINE AND LEFT HOME. I REACHED OUTSIDE MY HOUSE STOPPED TO TAKE A LEFT TURN AND THE CAR STOPPED AGAIN! I FEEL SCARED DRIVING THIS CAR NOW ON FREEWAY AS I FEEL IT MAY STOP ANYTIME AND I MIGHT GET INTO A BIG CRASH. THERE IS A RECALL LETTER I RECEIVED ON THIS CAR YESTERDAY AND IT SAID THE FIRST PROBLEM I STATED ABOVE WHEN THE CAR IS MOVED FROM P TO D SOMETIMES IT STOPS BUT NOT THAT IT WOULD EVER STOP WHILE IN MOTION WHICH IS VERY VERY SCARY. I HOPE YOU WILL BE ABLE TO HELP ME AND ANY OTHER OWNERS OF THIS CAR. THANKS. *TR
THE PASSENGERS SEAT AIR BAG SENSOR DOES NOT RECOGNIZE WHEN THERE IS SOMEONE SITTING AND WILL NOT ACTIVATE. I TOOK THE CAR TO SERVICE AND THE GUY TOLD ME THAT MAYBE IT WAS BECAUSE I WAS TOO SKINNY AND MAYBE THE SENSOR DID NOT RECOGNIZE THAT THERE WAS SOMEONE IS ACTUALLY SITTING IN THE PASSENGERS SEAT. IT IS VERY DANGEROUS BECAUSE IN A CAR ACCIDENT IT WILL PROBABLY NOT WORK. THE CAR ALSO HAVE AN ANNOYING NOISE EACH TIME I HIT THE BREAKS IN THE BACK RIGHT SIDE OF THE CAR. IT HAVE BEEN 3 MONTHS AND 3 SERVICE VISITS AND SEVERAL CALLS TO SERVICE, DISTRIBUTORS, ETC. AND I HAVE NOT RECEIVED AN ANSWER ON HOW OR WHEN THEY WILL FIX THE PROBLEM. THEY TOLD ME TO KEEP USING THE CAR BECAUSE IT WAS NOT A SAFETY ISSUE, BUT THE BRAKES HAVE GONE BLANK TWICE MAKING ME VERY NERVOUS OF USING THE CAR. STILL NO ANSWER FROM NISSAN. *TR
TOOK OFF FROM A STOP SIGN AND MY CAR STALLED. I TURNED THE CAR OFF AND ON AGAIN AND IT RAN FINE. THIS ISN'T THE FIRST TIME THIS HAS HAPPENED TO ME, BUT THE OTHERS WERE WHEN IT WAS PRETTY COLD OUTSIDE AND I DEEMED THAT THE REASON FOR THE STALL. NOW I BELIEVE IT HAS TO BE SOMETHING MORE. *TR
I WAS WAITING AT A RED LIGHT TO MAKE A LEFT TURN. ONCE THE LIGHT TURNED GREEN AND I STEPPED ON THE ACCELERATOR, THE CAR STARTED TO JERK AND LOST POWER. IT DID NOT TURN COMPLETELY OFF BUT IT WOULD NOT DRIVE. I HAD TO PUT MY HAZARD LIGHTS ON TO AVOID BEING REAR ENDED BY THE VEHICLE DIRECTLY BEHIND ME THAT WAS ALSO MAKING A LEFT TURN. I OWNED THE CAR FOR LESS THAN 24 HOURS AT THAT POINT. IT ONLY HAD 152 MILES ON THE ODOMETER. THE DEALERSHIP SENT A TOW. THE DIAGNOSIS WAS THAT THE SOFTWARE NEEDED TO BE UPDATED. I DON'T UNDERSTAND HOW NISSAN CAN SELL A CAR THAT ISN'T PROPERLY PROGRAMMED? WHY WASN'T THE PROGRAMMING CHECKED PRIOR TO ME DRIVING IT OFF THE LOT? I WILL DRIVE IT FOR A FEW DAYS TO SEE IF IT HAPPENS AGAIN. *TR
PASSENGER AIRBAG OFF LIGHT STAYING ON REGARDLESS OF WHETHER OR NOT THERE IS A PERSON OVER 100LBS IN THE PASSENGER SEAT. AIR BAG INDICATOR LIGHT STAYING ON THE DASHBOARD, WHILE IT IS SUPPOSED TO TURN OFF AFTER 7 SECONDS. I TOOK THE CAR INTO THE DEALERSHIP ON TUESDAY 2/26/13.. THEY SAID IT IS A FAULTY CENSOR AND THAT THE PASSENGER SEAT CUSHION NEEDS TO BE REPLACED, HOWEVER THE PARTS ARE ON BACKORDER WITH NO DEFINITE TIME LINE. *TR
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE. THE VEHICLE THEN BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 419 AND THE CURRENT MILEAGE WAS UNAVAILABLE.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Nissan Sentra → · Every Sentra year → · How the figures are calculated →