Page 10 of 13 · complaints 451–500 of 635

2009 Nissan Murano complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Air Bags
Filed Jul 8, 2015121,000 milesMS

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR IN THE PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.

Service Brakes
Filed Jul 8, 201567,500 milesFL

MY WIFE EXPERIENCED A COMPLETE LOSS OF BRAKE PRESSURE AND THE VEHICLE WOULD NOT STOP IN TIME AT A TRAFFIC LIGHT. SHE HAD TO SWERVE INTO THE LANE TO THE LEFT TO AVOID A STOPPED CAR. SHE CALLED ME TO MEET HER AND SWITCH CARS. AFTER LOADING HER AND THE KIDS INTO MY CAR I IMMEDIATELY TOOK VEHICLE TO OUR LOCAL NISAN DEALER (BRAKE PRESSURE RETURNED AFTER PUMPING THE BRAKES SEVERAL TIMES). THEY DIAGNOSED THE ABS PUMP AS DEFECTIVE. THERE ARE MULTIPLE COMPLAINTS ONLINE OF THIS SAME PROBLEM. IT IS A MAJOR SAFETY AND RELIABILITY ISSUE. NISSAN SHOULD TAKE RESPONSIBILITY AND ISSUE A RECALL. THIS IS NOT A NORMAL WEAR AND TEAR FOR A WELL MAINTAINED VEHICLE WITH 67000 MILES.

Air Bags
Filed May 20, 2015TN

MY 2009 MURANO HAS HAD AN ONGOING PROBLEM WITH THE PASSENGER SIDE AIRBAG. MY PASSENGER AIRBAG SHUTS OFF AND SHUTS DOWN THE WHOLE AIRBAG SYSTEM IN MY CAR. THE DEALERSHIP HAS EXPLAINED TO ME THAT WHEN THE AIRBAG LIGHTS ARE FLASHING THAT I HAVE NO AIRBAG PROTECTION. I HAVE BROUGHT MY VEHICLE BACK TO THE DEALER A COUPLE OF TIMES TO HAVE THEM LOOK AT IT. THEY SAID THAT THEY WERE ABLE TO TURN OFF THE FLASHING AIRBAG LIGHT EACH TIME BUT THEY SAID THAT THEY WOULDN'T BE ABLE TO DO IT ANYMORE. THEY TOLD ME THAT THERE IS A PROBLEM WITH THE PASSENGER SEAT SENSOR AND PASSENGER SIDE AIRBAG. IT DOES NOT RECOGNIZE THAT THERE IS SOMEONE SITTING IN THE SEAT AND DOES NOT ACTIVATE. THEY SAID THAT I WOULD NEED TO REPLACE BOTH AT A COST OF $5000 AND THAT THERE WAS A PROBLEM WITH THE SENSOR AND THE AIRBAG. I CONTACTED NISSAN AND WAS TOLD THAT ITS NOT UNDER WARRANTY AND THAT THERE IS NOTHING THAT THEY COULD DO FOR ME. I WOULD JUST HAVE TO REPLACE IT. I HAVE RESEARCHED OTHER PASSENGER SIDE AIRBAG PROBLEMS AND RECALLED AIRBAGS FOUND THAT EACH OF THE SITUATIONS WERE SIMILAR TO MINE. I PURCHASED THIS 2009 MURANO AFTER I WAS INVOLVED IN AN ACCIDENT WITH MY OTHER 2006 NISSAN MURANO. THE AIRBAGS IN THE 2006 MURANO WORKED AND MY FAMILY AND I WERE ABLE TO WALK AWAY WITH ONLY A FEW SCRATCHES BECAUSE THE AIRBAGS WORKED. NOW I HAVE A VEHICLE THAT MAY OR MAY NOT HAVE A WORKING AIRBAG SYSTEM. I WORRY EACH TIME I GET INTO THE VEHICLE. WILL MY AIRBAGS DEPLOY OR NOT? THE SITUATION NEEDS TO BE ADDRESSED. LISTENING AN

Power Train
Filed May 18, 201575,000 milesMA

THE TRANSFER CASE IS LEAKING FLUID.

Steering
Filed May 12, 201545,772 milesOH

GEAR & LINKAGE ASSY-POWER STEERING NEEDED REPLACED PER DEALER WHEN DOING 45K SERVICE AS LEAKAGE IN STEERING

Latches/Locks/Linkages
Filed May 11, 201567,000 milesPA

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT BOTH REAR DOORS AND THE FRONT PASSENGER SIDE DOOR FAILED TO OPEN FROM THE OUTSIDE OF THE VEHICLE. THE CONTACT HAD TO ENTER THE VEHICLE FROM THE FRONT DRIVER SIDE DOOR TO OPEN THE OTHER DOORS. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK ACTUATORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Electrical System
Filed May 11, 201558,700 milesTX

DEAR SIR OR MADAM, IN 2009 I BOUGHT NEW NISSAN MURANO SL 2009 FROM MOSSY NISSAN DEALERSHIP IN HOUSTON, TEXAS. TO FINANCE MY PURCHASE, I ALSO BOUGHT EXTENDED CAR WARRANTY FOR 6 YEARS TOTAL (TO COVER ANOTHER 3 YEARS BEYOND 3 YEARS OF FACTORY WARRANTY). THIS EXTENDED WARRANTY (NISSAN SECURITY+ PLUS GOLD PREFERRED PACKAGE WITH >2,000 PARTS BEING PROTECTED) WAS ADVERTISED AS A BEST AVAILABLE OPTION ON THE MARKET. ALL THESE YEARS SINCE MY PURCHASE I TOOK VERY GOOD CARE OF MY CAR, RECORDS ARE AVAILABLE AT MOSSY NISSAN. ON 06NOV2014 MOSSY NISSAN SERVICE CENTER DIAGNOSED INTERNAL DEVICE FAILURE RESPONSIBLE FOR AIRBAGS DEPLOY AND INFORMED ME THAT, TO THEIR SURPRISE, THIS MODULE IS NOT COVERED BY MY CURRENT WARRANTY. THIS PART IS LISTED AS A CUSHION & ADJUSTER MODULE, PART # 873A2-1AV2A. READING FROM THE NISSAN TOOL SCANNER: ********DTC B1018 OCS SENSOR UNIT FAILURE******** ESTIMATED COSTS FOR REPLACEMENT WERE APPROXIMATED AT 3,500$ OUT OF POCKET. I HAVE CONTACTED NORTH AMERICA NISSAN (1-800-NISSAN1) AND CASE # [XXX] WAS FILED FOR INVESTIGATIONS. NORTH AMERICA NISSAN HAS CONTACTED ME BACK ON 17NOV2014 AND INFORMED ME THAT THEY CANNOT OFFER ANY HELP OR ASSISTANCE REGARDING REPLACEMENT. NA NISSAN ALSO REFUSED TO FINANCE AMOUNT OF 3,500$ OVER 6-12 MONTHS WHICH I AGREED TO PAY IN MONTHLY PAYMENTS. NISSAN SECURITY+ PLUS GOLD PREFERRED PACKAGE HAS >2,000 PARTS BEING PROTECTED INCLUDING THOSE FOR FUN AND ENTERTAINMENT (LIKE RADIO, CD PLAYER, EVEN ANTENNA ETC.) BUT NOT FOR THE MODULE RESPONSIBL

Steering
Filed Apr 22, 201570,000 milesVA

THE TELESCOPING FUNCTION ON MY STEERING COLUMN HAS STOPPED WORKING ON MY MURANO. I UNDERSTAND THERE IS A SERVICE BULLETIN OUT ON THIS SAME ISSUE (NTB-09-073), BUT DEALERSHIP REFUSES TO FIX IT. THE STEERING COLUMN IS NOW STUCK AT A HEIGHT WHERE IT BLOCKS MY VIEW OF THE SPEEDOMETER; I HAVE TO DUCK DOWN EVERY TIME I WANT TO CHECK HOW FAST I AM TRAVELING. OBVIOUSLY A SAFETY ISSUE, AND I UNDERSTAND THAT THIS IS A CHRONIC PROBLEM FOR MURANO'S AND WOULD HOPE THAT NISSAN WOULD STEP UP TO THE PLATE AND PROVIDE A FIX TO MAKE THEIR CARS SAFER. *TR

Air Bags
Filed Apr 18, 201561,400 milesNY

THE AIR BAG WARNING LIGHT CAME ON AND HAS BEEN BLINKING SINCE. I HAVE RESEARCHED THE ISSUE AND FIND THAT THIS IS COMMON WITH THE 2009 NISSAN MURANO. NISSAN REFUSES TO FIX THE ISSUE UNDER RECALL. THIS IS NOT COVERED WITH THE WARRANTY ON THE VEHICLE. MOST ARE CAUSED BY A SENSOR UNDER THE PASSENGER SEAT AND THE ENTIRE SEAT MUST BE REPLACED. THE COST IS BETWEEN 2500 AND 3000 DOLLARS. THIS WARNING LIGHT BLINKING INDICATES THE SYSTEM WILL NOT WORK CORRECTLY SHOULD I GET INTO AN ACCIDENT. PLEASE HELP MURANO OWNERS GET THIS FIXED WITH OUT HAVING TO PAY SUCH OUTRAGEOUS PRICES. *TR

Wheels
Filed Apr 18, 201560,050 milesNY

LOW TIRE PRESSURE LIGHT WILL NOT GO OFF EVEN AFTER HAVING AIR PRESSURE CHECKED AND AIR ADDED. *TR

Wheels
Filed Apr 17, 201568,000 milesMA

MY CAR INCURRED A FLAT TIRE. CAR TOWED TO DEALER WHO SAID THE FLAT WAS CAUSED BY A SCREW WHICH IS WORN AWAY AND CAUSED THE TIRE SENSOR TO DISPLAY AND THE FLAT OCCURRED. SERVING DEALER SAID I NEED TO REPLACE ALL SENSORS AND SCREWS. I CHECKED ONLINE AND FOUND A RECALL FOR THIS VERY ISSUE. I FOUND THROUGH THE DEALER THAT THE RECALL WAS PERFORMED ON ONLY ONE SENSOR/TIRE...NOT ALL OF THEM. NOW I HAVE A BILL FOR OVER $550 TO REPLACE ALL THE SENSORS AND SCREWS EVEN THOUGH THE RECALL WAS NEVER FULLY PERFORMED. CONTACTED NISSAN HEADQUARTERS AND THEY SAID THE RECALL WAS CLOSED OUT. I EXPLAINED THE RECALL WAS NEVER FULLY COMPLETED. THEY STILL DO NOT ACKNOWLEDGE THIS IS SAFETY ISSUE. PLEASE SEE ATTACHED ARTICLE: HTTP://WWW.AUTOBLOG.COM/2009/10/09/NISSAN-MAY-BUST-A-NUT-UNDER-PRESSURE-RECALLS-143-000-OVER-TIRE/. *TR

Latches/Locks/Linkages
Filed Apr 17, 201564,000 milesAZ

MY 2009 NISSAN MURANO LOCKS ON REAR DOORS FOR BOTH PASSENGER AND DRIVER SIDE STARTED FAILING INTERMITTENTLY AND I COULD ONLY OPEN THEM BY REACHING IN FROM FRONT AND MANUALLY FLIPPING LOCK. NOW THEY ARE NOT WORKING AT ALL. I BROUGHT THEM TO MY SERVICE MECHANIC AND HE QUOTED APPROX. $500 FOR EACH! I DON'T HAVE THAT KIND OF MONEY TO PUT INTO THIS CAR. RECENTLY I HAD MY ELDERLY PARENTS VISITING AND REALIZED HOW DANGEROUS IT WAS THAT MY MOTHER COULD NOT GET OUT OF THE CAR ON HER OWN AS THE REAR PASSENGER DOOR WON'T OPEN FROM THE INSIDE. BUT WHEN I "ALARM/LOCK" THE CAR, THE DOORS WILL STILL OPEN AND THE ALARM WILL SOUND. BUT THERE IS NO SAFETY OF HAVING LOCKED DOORS THE DRIVER SIDE DOOR STILL WORKS BUT THERE IS A MISERABLE RATTLE INSIDE. THIS IS THE MOST ANNOYING, UNSAFE AND POOR QUALITY PROBLEM I HAVEEVER HAD WITH A CAR. AND IT IS EVEN MORE FRUSTRATING THIS IS A COMMON PROBLEM THAT HAS BEEN HAPPENING FOR SO MANY YEARS. I WAS PLANNING ON BUYING ANOTHER MURANO, BUT NOW RECONSIDERING AND MAY GO BACK TO HONDA OR TOYOTA. *TR

Power Train
Filed Apr 16, 201572,000 milesUT

MY VEHICLE WAS EXHIBITING A BURNT RUBBER SMELL FROM THE ENGINE COMPARTMENT. I OPENED THE HOOD AND SAW LIKE SMOKE COMING FROM THE REAR PASSENGER SIDE OF THE ENGINE COMPARTMENT. I TOOK MY VEHICLE TO THE DEALER FOR SERVICE AND NOTED THIS INCIDENT ON THE WORK ORDER. THE SERVICE TECHNICIAN LATER INFORMED ME THAT THE TRANSFER CASE WAS LEAKING FLUID AND WAS BLOWING ONTO THE EXHAUST PIPE AND UNDER CARRIAGE. THEY SAID THAT IS WHAT CAUSED THE BURNT RUBBER SMELL, NOT A DRIVE BELT. THE WARRANTY FOR THIS COMPONENT EXPIRED AT 60,000 MILES. I WAS CHARGED APPROX. $1700 FOR THIS REPAIR BEFORE DISCOUNTS. I ASKED THE SERVICE TECHNICIAN IF THIS IS A COMMON REPAIR, HE SAID, "YES, WE DO A LOT OF THESE." I TOLD HIM THAT I WAS NOT SATISFIED WITH THIS REPAIR TO THE POINT THAT IT APPEARS TO BE A RELIABILITY ISSUE. USING THE FMEA APPROACH - SEVERITY IS HIGH TO THE FACT THAT WITHOUT GEAR FLUID THE TRANSFER CASE WILL CEASE AND CAUSE CATASTROPHIC FAILURE. THIS TYPE OF FAILURE IS NOT DETECTABLE FROM THE PERSPECTIVE OF NORMAL USER MAINTENANCE. THE FLUID CAN ONLY BE CHECKED BY A MECHANIC FROM THE UNDERSIDE OF THE VEHICLE AND NOT FROM THE TOP OF THE ENGINE COMPARTMENT (I.E. DIPSTICK). OCCURRENCE OR FREQUENCY APPEARS TO BE COMMON PER THE SERVICE TECHNICIAN'S COMMENTS. I AM REQUESTING THAT THE NHTSA INVESTIGATE THIS ISSUE. I SUSPECT OTHER CUSTOMERS HAVE BEEN IMPACTED BY THIS KNOW DEFECT (BAD SEAL).

Power Train
Filed Apr 13, 201593,548 milesMN

I WAS TOLD BY THE DEALERSHIP THAT MY 2009 NISSAN MURANO HAS A BAD LEAK IN THE TRANSFER CASE, AND THAT IT WILL TAKE 15 HOURS OF LABOR TO FIX A $130 GASKET. AFTER READING THE COMPLAINT FORUMS FOR NISSAN MURANO, I HAVE LEARNED THIS IS A VERY COMMON PROBLEM WITH MURANOS. I HAVE CONTACTED NISSAN TO COVER THE REPAIR WORK AS THIS IS A KNOWN AND COMMON ISSUE WITH THEIR MURANOS, AND MY VEHICLE IS NOW OFF WARRANTY. THEY REFUSED TO ASSIST, STATING THAT THEY ARE UNAWARE OF ANY SUCH ISSUES WITH THE MURANO. THEY ARE IN COMPLETE DENIAL. WHY ISN'T THIS A RECALL IF IT IS SUCH A WIDE-SPREAD PROBLEM? *TR

Vehicle Speed Control
Filed Apr 11, 201564,000 milesMI

I WAS DRIVING ON M52 AND WAS GOING TO ATTEMPT TO PASS A SLOW MOVING VEHICLE. I STABBED THE ACCELERATOR PEDAL TO PASS AND IT STUCK IN THIS POSITION. I CANCELLED MY ATTEMPT TO PASS DUE TO TRAFFIC AND HAD TO BRAKE THE VEHICLE. I WAS ABLE TO KEEP CONTROL BUT I HAD TO PUMP THE ACCELERATOR SEVERAL TIMES TO GET IT TO RELEASE. THIS IS ACTUALLY THE SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE. THE FIRST I WAS STUCK IN MY YARD IN THE SNOW. I WAS TRYING TO GET UNSTUCK AND ONE OF THE TIMES WHEN I WAS TRYING TO GET THE VEHICLE TO MOVE THE ACCELERATOR STUCK AND I HAD TO REPEATEDLY STAB THE ACCELERATOR TO GET IT FREE. THIS WAS AROUND MID JANUARY OF 2015. *TR

Electrical System
Filed Apr 4, 2015PA

THE DRIVER SIDE DOOR WILL NOT LOCK MANUALLY OR WITH THE REMOTE. THE PASSENGER SIDE DOOR ON THE DRIVER SIDE DOES NOT LOCK 75% OF THE TIMES. *TR

Steering
Filed Apr 2, 201569,000 milesMA

AS I WAS DRIVING THE STEERING WHEEL WAS SQEEZING MY STOMACH AND GOING UP AND DOWN WITH NO CONTROL, LUCKILY I WAS DRIVING 35 MPH AND WAS ABLE TO PULL OVER TO AVOID A ACCIDENT. *TR

Power Train
Filed Mar 29, 2015144,000 milesIL

THE CAR WAS STALLED AT 70 MILES/HOUR . THE ENGINE WAS RUNNING BUT IT WAS NOT ENGAGING ANY GEARS NEITHER DRIVE/LIFT NOR REVERSE. NO CHECK ENGINE LIGHT INDICATION WAS LIT UP. I WAS LUCKY TO PULL OVER SAFELY ON THE RIGHT SHOULDER FROM MIDDLE LAND ON INTERSTATE. *TR

Power Train
Filed Mar 24, 201565,000 milesNY

FAILURE WITH 2009 NISSAN MURANO TRANSFER CASE AFTER 60,000 MILES SEEMS TO BE A BIG PROBLEM AND NISSAN IS NOT TAKING RESPONSIBILITY , CAUSING THE CUSTOMER THOUSANDS OF DOLLARS FOR REPAIRS, SEEMS THAT THEIR IS A DEFECT , WHERE YOU HEAR A HUMMING NOISE COMING FROM YOUR FRONT PASSENGER SIDE TIRE AND NO CHECK ENGINE LIGHT TO ALERT YOU SOME THING IS WRONG UNTIL YOU SHOWS UP AT A DEALER SHIP TO CHECK OUT THE NOISE AND GET BANG FOR $3000, THIS A CON GAME NISSAN IS USING TO RIPOFF HARD AMERICAN WORKING PEOPLE, THIS CON GAME NEED TO BE INVESTIGATED, SINCE THEIR ARE SO MANY COMPLAINTS FROM MURANO OWNERS ABOUT THIS EXISTING PROBLEM . *TR

Electrical System
Filed Mar 24, 2015179,000 milesMI

NISSAN REFUSES TO RECOGNIZE A KNOWN PROBLEM IN THE NISSAN ROGUE IN IT'S BIG BROTHER THE NISSAN MURANO. THE DOOR ACTUATOR SOLENOID GOES OUT AND LOCKS PEOPLE INTO OR OUT OF THEIR CAR, WHERE THE REMOTE, KEY, DOOR HANDLE OR CROWBAR CANNOT OPEN THE DOOR CAUSING A POTENTIALLY FATAL SAFETY ISSUE. IF A PASSENGER IS UNABLE TO LEAVE THE VEHICLE IN AN EMERGENCY IT COULD RESULT IN FATALITIES. I BROUGHT IT TO THE DEALERSHIP WHO OFFERED TO BREAK MY DOOR PANEL TO ASSESS THE ISSUE, A $300+ EXPENSE TO ME, NOT TO MENTION THE LABOR BREAKING MY DOOR PANEL. ONCE THEY WERE ABLE TO GET INTO MY DOOR, THEY DETERMINED IT WAS THE ACTUATOR SOLENOID, WHICH IS A KNOW ROGUE SERVICE ORDER PROBLEM, AND TOLD ME THAT WOULD BE AN ADDITIONAL $575 TO REPLACE. I HAD STARTED A CASE WITH NISSAN USA CORPORATION REGARDING THIS, THEIR RESPONSE, "WE'LL SEE WHAT WE CAN DO TO HELP." THEY DID NOTHING. DISAPPOINTING. *TR

Electrical System
Filed Mar 17, 2015179,800 milesMI

PASSENGER DOOR LOCKED SHUT. CANNOT OPEN FROM THE OUTSIDE OR THE INSIDE. PREGNANT PASSENGER HAD TO CLIMB OVER CENTER COUNSEL TO GET OUT OF THE VEHICLE. ONCE I GOOGLED THE ISSUE, THE 2008-2009 NISSAN ROGUE & MURANOS HAVE THIS ISSUE, A SERVICE ORDER WAS CREATED FOR THE ROGUE, BUT NOT THE MURANO. *TR

Visibility › Sun/Moon Roof Assembly
Filed Feb 17, 201568,000 milesSC

MY SUNROOF OVER DRIVER AND PASSENGER SEATS LITERALLY EXPLODED WHILE DRIVING ON INTERSTATE- SUNNY 38 DEGREE DAY, NOT UNDER A BRIDGE OR NEAR OTHER CARS . THE NOISE WAS DEAFENING, AND GLASS CAME CRASHING ON MY (THE DRIVER) HEAD AND ON THE CHILDREN IN THE BACK SEAT. THE ROOF EXPLODED UPWARD LIKE A VOLCANO. NOTHING HIT THE ROOF, AS WE WERE SHAKEN BUT ABLE TO PULL OVER AND CHECK THE CAR FOR ANY EVIDENCE OF SOMETHING CRASHING INTO SUNROOF. BUT THE ROOF EXPLODED UPWARD AND OUTWARD AS IT BECAME OBVIOUS THAT A LARGE CHUNK OF GLASS FROM ROOF WAS MISSING. THE SUNROOF WAS CLOSED, BUT THE SUN SHADE WAS OPEN. REPORTED PROBLEM TO NISSAN, BUT THEY HAVE YET TO GET BACK TO ME. THIS IS A MAJOR PROBLEM AND A HUGE SAFETY CONCERN. THIS PROBLEM SEEMS TO STEM FROM A PRESSURE PROBLEM WITHIN THE MURANO. THIS IS EXTREMELY DANGEROUS!! SUNROOF IS BEING REPLACED, BUT I'M NOW TERRIFIED TO DRIVE MY CAR, SEEING AS HOW THIS CAN HAPPEN AGAIN, AND WE MAY NOT BE AS FORTUNATE TO PULL OVER SAFELY AND MAKE IT TO SIDE OF ROAD! NISSAN MUST DEAL WITH THIS PROBLEM! THIS CAN POTENTIALLY BE A FATAL FLAW ON THE MURANO. *TR

Structure
Filed Feb 16, 201562 milesFL

DEC 2014 TOOK 2009 NISSAN MURANO TO DEALERSHIP. CRACKS STARTED OPENING UP ON FRONT PANEL OF DASH AND ON SIDE WHERE PASSENGER AIRBAG IS. DEALERSHIP TOLD ME I WOULD HAVE TO CONTACT NISSAN N.A. DUE TO VEHICLE PAST IT'S WARRANTY. CALLED NISSAN N.A., THEY SAID THEY WOULD CONTACT DEALERSHIP AND CALL ME BACK. DEC 29TH NISSAN CALLED BACK, RESPONSE " SORRY CAN'T DO ANYTHING VEHICLE OUT OF WARRANTY" AND THE ASST. SERVICE MGR. GAVE HER THE IMPRESSION NORMAL WEAR OR SUN DAMAGE CAUSED THE CRACKS. THIS WAS NOT A WARRANTY ISSUE NOR DID THE SERVICE MGR. GAVE ME THE IMPRESSION HE THOUGHT IT WAS SUN DAMAGE. I ASKED HER FOR A EMAIL ADDRESS SO I COULD SEND SOME PHOTO'S. SHE TOLD ME THERE WAS NOT AN EMAIL AVAILABLE FOR CONSUMERS," THE DEALERSHIP WAS THEIR EYES " NO PICTURES WERE EVEN TAKEN BY THE DEALERSHIP. NISSAN DID NOT WANT TO HELP OR ACKNOWLEDGE THE PROBLEM. ON FEB 10TH WFLA CONSUMER INVESTIGATOR DID A SEGMENT ON TOYOTA REPLACING CRACKING AND STICKY DASHBOARDS ON VARIOUS MODELS. WHEN THEY SHOWED THE VIDEO IT SHOWED A CUT IN THE DASHBOARD OVER THE STEERING WHEEL EXACTLY LIKE MINE. ALMOST A PHOTO COPY. YOU COULD TELL THE DASH IS MADE OUT OF THE SAME MATERIAL AS MINE. THE SEGMENT WENT ON TO SAY NISSAN AND FORD HAVE HAD THE SAME COMPLAINTS. NISSAN IS AWARE OF THIS! THESE CRACKS IN MY DASH ARE GETTING WORSE. ALONG WITH THE CRACKS THERE IS A PROTRUDING SQUARE WHERE THE PASSENGER AIRBAG IS. WHAT'S NEXT IS MY AIR BAG GOING TO DEPLOY OR MY DASH GOING TO START GETTING STICKY. ***REFER TO NHTSA COMPLAI

SeatsFire
Filed Jan 28, 201551,000 milesMA

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING AT UNKNOWN SPEEDS, THE REAR SEAT WARMERS WERE ACTIVATED. AS A RESULT, A HOLE WAS BURNED THROUGH THE SEATS AND ALL THE WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT A THREE YEAR OLD CHILD WAS SEATED IN A SAFETY SEAT AT THE TIME OF THE FAILURE, BUT THERE WERE NO INJURIES REPORTED. A POLICE AND A FIRE REPORT WERE NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

Visibility/Wiper
Filed Jan 5, 2015127,789 milesSC

AS I WAS DRIVING INTO THE PARKING DECK IN CHARLOTTE AND THE SUNROOF ON MY 2009 MURANO EXPLODED. I AM SURE IT WAS NOT HIT BY ANY ROCK OR OTHER OBJECT BECAUSE I WAS PARKING. LUCKILY, MY FIVE YEAR OLD DAUGHTER AND WIFE WERE NOT WITH ME BECAUSE THIS SCARED ME. THE GLASS CRACKED ALL THE WAY AROUND AND I WAS NOT SHOWERED WITH GLASS AS THE SUNSCREEN WAS CLOSED. IF I WERE ON THE HIGHWAY, I WOULD HAVE WRECKED NOT KNOWING WHAT THIS WAS OR COMING FROM. THIS IS A SAFETY ISSUE. I WAS ABLE TO GET OUT IN THE PARKING DECK AND TAKE PICTURES. AS I DROVE BACK TO COLUMBIA, SC, MOST OF THE LOOSE GLASS BLEW OFF LEAVING A LARGE HOLE ON THE TOP AND OTHER DRIVERS WERE STARTLED WITH WHAT WAS HAPPENING. THIS HAS TO BE ADDRESSED BECAUSE I HAVE KEPT MY CAR UP TO DATE WITH THE NECESSARY SERVICES. THIS IS DEFINITELY A HAZARD THAT COULD PLACE LIVES IN JEOPARDY. APPARENTLY, THIS IS AN ONGOING SITUATION. I HAVE CONTACTED A LAWYER FOR ASSISTANCE IF NISSAN NORTH AMERICA DOES NOT ADDRESS THIS CONCERN. *TR

Air Bags
Filed Dec 30, 201459,948 milesIL

THE VEHICLE HAS SHOWN PROBLEMS THAT WERE PREVIOUSLY RECALLED INCLUDING TIRE MONITORING SYSTEM, PASSENGER AIR BAG WARNING LIGHT REMAINS LIT, AND REAR HATCH FAILS TO FUNCTION. MORE RECENTLY THE VEHICLE FAILS TO START AND HAS STRONG SMELL OF GAS. THE FUEL PUMP WAS REPLACE BY A CERTIFIED MECHANIC BUT THE PROBLEM PERSISTS, FAILURE TO START OR RUN. IN ADDITION, THE BATTERY HAS DRAINED EVEN AFTER BEING CHECKED AND RECHARGED, CLEARLY AN ELECTRICAL PROBLEM. THE VIN NUMBER SEARCH SHOWS NO RECALL NOTICES. UPDATED 2/10/2016*JS

Steering
Filed Dec 6, 201460,000 milesCT

THE TILT AND TELESCOPING STEERING WHEEL ADJUSTMENT STOPPED WORKING. MOTORS RUNS, BUT THERE IS JUST A GRINDING SOUND. WHEEL SET ITSELF TO THE LOWEST POSITION PINNING MY LEGS TO THE SEAT. *TR

Engine and Engine Cooling
Filed Dec 6, 201468,000 milesCT

MUFFLER ROTTED OUT AND HAD TO BE REPLACED. *TR

Power Train
Filed Dec 5, 201490,000 milesNJ

DRIVING ON FREEWAY, CAR HAD DIFFICULTY MAINTAINING SPEED ON INCLINE. AFTER I EXITED THE FREEWAY AND CAME TO A STOP, I WAS UNABLE TO GET THE CAR ABOVE 20 MPH. I WAS ABLE TO DRIVE TO AAMCO. COST OF TRANSMISSION REPLACEMENT WAS $3500. LATER I LEARNED FROM A KIND NISSAN SERVICE MANAGER THAT MY TRANSMISSION HAD AN EXTENDED WARRANTY AND THAT I SHOULD HAVE BEEN ABLE TO HAVE IT REPLACED FOR FREE. I AM ANGRY BECAUSE NISSAN NEVER TOLD ME THAT THE VEHICLE HAD AN EXTENDED WARRANTY ON THE TRANSMISSION DESPITE: 1. I HAD IT SERVICED AT THE NISSAN DEALER THE DAY BEFORE THE TRANSMISSION FAILED. 2. THE DEALER DID A 20 POINT INSPECTION BUT OMITTED CHECKING THE BOX FOR A TRANSMISSION INSPECTION. 3. I SPOKE TO THE NISSAN PARTS DEPARTMENT AND GAVE THEM MY VIN NUMBER TO FIND OUT THE COST OF THE TRANSMISSION. 4. THE NISSAN CUSTOMER SERVICE REPRESENTATIVE TOLD ME THAT NISSAN WILL NOT NOTIFY VEHICLE OWNERS OF THE TRANSMISSION UNLESS THE VEHICLE IS BROUGHT TO NISSAN FOR SERVICE - NO MAIL, NO EMAIL, NO VERBAL EVEN IF THE CUSTOMER CALLS TO COMPLAIN ABOUT THE TRANSMISSION. *TR

Wheels
Filed Dec 3, 201465,000 milesCA

THE VEHICLES TIRE PRESSURE WARNING LIGHT REMAINS ILLUMINATED. I NOTICED THERE WAS A RECALL IN MANY STATES EXCLUDING CALIFORNIA. I LIVE IN CALIFORNIA, COULD MY VEHICLE OR VEHICLES IN MY STATE BE INCLUDED. IRONICALLY MY VEHICLE IS EXPERIENCING THE SAME SYMPTOMS LISTED IN THE RECALL. *JS

Visibility › Sun/Moon Roof Assembly
Filed Nov 28, 201455,000 milesOK

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 65 MPH, THE SUNROOF SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

Air Bags
Filed Nov 21, 201458,000 milesMS

I HAVE LESS THAN 61,000 MILES ON MY 09 MURANO. I NEED TO KNOW WHY WHEN I LIST MY VIN, THERE ARE NO RECALLS, YET IF I SEARCH MAKE,MODEL,AND YR.,WITHOUT VIN, THREE ARE LISTED. THREE WHICH I HAVE HAD ALL HAPPEN AIR BAGS, AIR BAGS AND ELECTRICAL SYSTEM, AND TPMS (TIRE PRESSURE MONITORING SYSTEM), SAYS TPMS WAS IN CERTAIN STATES. HOW CAN YOU SPECIFY THIS RECALL TO THOSE STATES? PEOPLE MOVE, TRAVEL TO THOSE STATES, AND YES, WE USE ROAD SALT HERE. MY TPMS CAME ON THIS PAST JULY AND WILL NOT GO OFF. BUT, SEEMS YOUR RECALL MAY NOT APPLY IN THE SOUTH. I ALSO, IN JULY 2014, HAD ALL 4 MOTOR MOUNTS REPLACED. NISSAN SAID ALL 4 WOULD NEED REPLACING SOON AFTER HEARING A KNOCKING WHEN EVER I STARTED OFF (LIKE AT RED LIGHT OR STOP SIGN). MOTOR COULD FALL OUT. NISSAN WAS GOING TO CHARGE ME $800.00 FOR ONE (ALL I COULD AFFORD AT ONE TIME). A FRIEND TOOK IT TO A WELL KNOWN REPUTABLE AUTO STORE AND THEY REPLACED ALL 4 FOR $900.00. NOW NISSAN WOULD NOT BE OVER CHARGING THAT MUCH, WOULD THEY? YEA, RIGHT. AFFECTED PARTS? SEEMS THERE ARE A LOT OF THE 153 COMPLAINTS FILED REFER TO MOTOR MOUNTS. HAVE ANY MOTORS FALLEN OUT TO CAUSE ACCIDENT? *TR

Power Train
Filed Nov 17, 2014102,000 milesCA

IN STOP AND GO TRAFFIC, THE AIR CONDITIONER HAD THE SWEET SMELL OF MAPLE SYRUP AND A FEW MINUTES LATER THE CHECK ENGINE LIGHT CAME ON. WITHIN SECONDS, THE CAR STUTTERED EACH TIME I ATTEMPTED TO ACCELERATE. ONCE OUT OF TRAFFIC, I LOOKED AND SAW A LARGE AMOUNT OF COOLANT DRIPPING FROM THE CAR. THE CAR WAS TOWED TO THE DEALER WHO CONFIRMED COOLANT BUILT UP PRESSURE IN RADIATOR, HOSES AND TRANSMISSION. CVT TRANSMISSION IS FLOODED WITH COOLANT AND WATER, RADIATOR AND ALL HOSES WILL NEED REPLACEMENT. *TR

Steering
Filed Nov 13, 201460,000 milesCA

THE TILT STEERING MOTOR HAS STOPPED WORKING. THE IN AND OUT MOTOR WENT OUT SHORTLY AFTER WE PURCHASED THIS PRE-OWNED VEHICLE IN 2012. THEN, A FEW WEEKS AGO, THE TILT MECHANISM SPONTANEOUSLY TILTED TO THE FARTHEST DOWN POSITION POSSIBLE. WE THEN HAD TO HOLD THE CONTROL UP AS WELL AS APPLY SIGNIFICANT PRESSURE UPWARDS TO GET THE STEERING WHEEL TO RETURN TO THE DESIRED POSITION. LUCKILY, WE WERE NOT DRIVING AT THE TIME OF THIS INCIDENT, HOWEVER I HAVE READ IN SOME DISCUSSION THREADS REGARDING THIS ISSUE THAT SOME DRIVERS HAVE EXPERIENCED THIS ISSUE WHILE DRIVING. NOW THE TILT MECHANISM DOES NOT WORK ALL TOGETHER (IN, OUT, UP OR DOWN). WE TOOK THE VEHICLE TO OUR NEAREST NISSAN DEALER, AND THEY SAID THERE IS NO RECALL FOR THIS ISSUE, AND IT IS NOT COVERED UNDER OUR WARRANTY. I CONTACTED NISSAN OF NORTH AMERICA AND THEY HAVE STATED THAT THERE IS NOTHING THEY CAN DO TO HELP US AT THIS TIME. THERE ARE SEVERAL DISCUSSION THREADS ON THE INTERNET REGARDING THIS ISSUE FOR THE 2009 NISSAN MURANO. IT IS ONLY A MATTER OF TIME BEFORE THIS CAUSES AN ACCIDENT WITH A POTENTIAL INJURY OR WORSE. NISSAN NEEDS TO ADDRESS THIS ISSUE BEFORE IT GETS TO THIS POINT. *TR

Power Train
Filed Nov 12, 2014110,000 milesUT

WAS DRIVING ALONG, AND HEARD A LOUD KNOCKING SOUND. THOUGHT IT WAS THE TRANSMISSION, SO I TOOK IT IN TO A DEALERSHIP, AND THEY SAID I HAD A CRACKED TRANSFER CASE. NISSAN EXTENDED THE WARRANTY FOR THERE TRANSMISSIONS, BUT NOT FOR THEIR THERE TRANSFER CASE. MY VEHICLE COULD HAVE SEIZED AT ANY MOMENT WHEN I WAS DRIVING. IT SOUNDS LIKE THERE ARE ALLOT OF NISSAN MURANOS THAT HAVE THIS SAME ISSUE. *TR

Steering
Filed Nov 4, 2014MO

2009 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO ENGINE BELTS AND STEERING WHEEL PROBLEMS. *SMD THE CONSUMER STATED AFTER HE LEFT THE DEALER, HE HEARD A GRINDING SOUND WHEN HE TRIED TO ADJUST THE STEERING WHEEL, WHICH HE HAD NOT EXPERIENCED BEFORE. THE DEALER STATED IT WAS A KNOW PROBLEM, AND THERE WAS NOTHING THEY COULD DO. *JB

Structure
Filed Oct 26, 201470,250 milesCA

MY DASHBOARD IS MELTING. EVERYTHING IS STICKY AND STARTING TO GLARE, WHICH IMPEDES VISIBILITY. WHY CAN'T THERE BE A RECALL TO MAKE THESE AUTO MAKERS STAND BEHIND THEIR PRODUCTS? THIS IS THE SAME THING THAT HAPPENED TO OUR 2004 INFINITI. THE DASHBOARD BUBBLED, AND BECAUSE THERE WAS NO RECALL, THEY DIDN'T NOTIFY OWNERS. BUT THEY DID REPLACE THEM IF YOU BROUGHT IT TO THEIR ATTENTION. IT WAS A SECRET THAT THEY DIDN'T WANT TO LET OWNERS KNOW ABOUT, SO THEY WOULDN'T HAVE TO REPAIR, UNLESS YOU INSISTED ON IT. OUR INFINITI WAS SERVICED REGULARLY AT THE DEALERSHIP AND THEY SAY THEY DIDN'T NOTICE THE HUGE BUBBLING EFFECT ALL OVER THE DASHBOARD! WHY ISN'T NHTSA DOING SOMETHING FOR THE CONSUMER? ARE THEY ON THE AUTOMAKERS PAYROLL? *TR

Air Bags
Filed Oct 24, 201480,000 milesMA

AIR BAGS LIGHT KEEP STAY ON, CALL NISSAN MANUFACTURER AND THEY WON'T DO THE RECALL FOR THE AIR BAG. *TR

Service Brakes
Filed Oct 16, 201436,012 milesTX

WAS DRIVING AND WENT TO STOP AT A LIGHT WHEN THE BRAKES WENT TO THE FLOOR. THEY WERE SOFT AND SPONGY. WAS UNABLE TO STOP AND WENT THROUGH THE LIGHT. I PARKED THE CAR AND TURNED IT OFF FOR ABOUT AN HOUR AND THE BRAKES SEEM TO WORK FINE. THE CAR WAS CHECKED OUT AND NO LEAKS WERE FOUND AND FLUID IS AT MAX. BRAKES ARE NEW. AFTER READING ONLINE I FOUND NUMEROUS COMPLAINTS ON THIS SAME ISSUE. I WAS JUST GLAD THERE WAS NOT TO MUCH TRAFFIC AND THAT MY BABY AND I DIDN'T GET IN AN ACCIDENT. HAS ANYTHING BEEN REPORTED ON THIS? *TR

Service Brakes
Filed Oct 7, 201491,000 milesPA

WHILE DRIVING ON A BUMPY GRAVEL ROAD I TRIED TO APPLY THE BRAKES AND THERE WAS ALMOST NO BRAKE PRESSURE AVAILABLE. PEDAL COULD BE PUSHED TO THE FLOOR. STOPPING DISTANCE WAS GREATLY INCREASED AND HAD THERE BEEN TRAFFIC AT THE INTERSECTION IT COULD HAVE RESULTED IN A SERIOUS ACCIDENT. I PUMPED THE BRAKES AND GOT THE VEHICLE TO A LEVEL SPOT ON THE ROAD AND CHECK BRAKE FLUID LEVEL. IT WAS FINE. I DID NOT NOTICE ANY LEAKS. BRAKE PADS AND ROTORS ARE WITHIN ACCEPTABLE LIMITS (PASSED STATE INSPECTION ONE MONTH AGO). MANAGED TO BUILD UP PRESSURE BY PUMPING BRAKES AND GOT VEHICLE HOME. NISSAN DEALER CANNOT FIND ISSUE. I SUSPECT ABS SYSTEM TRIGGERED BY BUMPY GRAVEL ROAD. VERY DANGEROUS! NO WARNING LIGHTS ON DASH AT TIME. THIS NEEDS TO BE INVESTIGATED. *TR

Power Train
Filed Sep 28, 201452,000 milesNY

DEALER SAYS MY CAR IS LEAKING OIL FROM THE OIL TRANSFER CASE. I HAVE NOT HAD ANY EVIDENCE IN MY DRIVEWAY OF ANY OIL LEAK. THIS IS THE FIRST TIME I HEARD OF IT, BUT EVEN THE REPAIRMAN AT THE DEALERSHIP SAYS NISSAN KNOWS IT'S A DEFECTIVE PART. NOW I SEE ON LINE PLENTY OF INFORMATION ON THIS. WHY WASN'T THIS A RECALL ISSUE? HOW MANY FOLKS CAN AFFORD $3500 FOR A REPAIR THAT IS NOT COVERED UNDER WARRANTY? I CAN'T. *TR

Steering
Filed Sep 18, 201447,000 milesCA

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. AFTER THE CONTACT ADJUSTED THE STEERING WHEEL, IT FAILED TO MOVE FROM THE TILT POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TELESCOPIC MOTOR AND TILT MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. ..UPDATED 10/15/14 *BF UPDATED 7/22/2015*JS

Electrical System
Filed Sep 1, 201495,000 milesAL

THE ISSUE WITH MY NISSAN MURANO IS THE LOCK ACTUATOR BEGINNING TO GO OUT. IT STARTED IN MAY WHEN THE KEY FOB BEGAN NOT WORKING. WE STARTED HAVING TO UNLOCK THE VEHICLE WITH THE KEY AND THEN UNLOCK THE OTHER DOORS WITH THE BUTTON ON THE DOOR. THIS WAS FINE UNTIL THE LOCK ON THE DOOR BEGAN TO FAIL. IT WORKS OCCASIONALLY BUT NOT ALL THE TIME. THIS IS MY WIFE'S CAR AND WE HAVE ONE CHILD AND ANOTHER ON THE WAY, AND SHE WILL BE USING THIS VEHICLE TO TRANSPORT TWO KIDS WHILE I'M AT WORK. IT'S A SAFETY ISSUE BECAUSE DURING INCLEMENT WEATHER MY WIFE CAN'T PUT OUR BABY ON THE GROUND TO UNLOCK ALL THE DOORS AFTER THE ACTUATOR COMPLETELY FAILS. NOT ONLY FOR THAT REASON IS IT A SAFETY HAZARD BUT JUST BECAUSE A FIRE HASN'T OCCURRED YET BECAUSE OF THIS ELECTRICAL ISSUE DOESN'T MEAN THAT ONE WILL NOT HAPPEN. AS A FATHER THIS IS SOMETHING I HAVE TO BE CONCERNED WITH. *TR

Visibility/Wiper
Filed Aug 22, 201498,000 milesMN

I WAS DRIVING HOME AND THE SUNROOF ON THE 2009 MURANO EXPLODED. I DO NOT BELIEVE WE WERE HIT WITH A ROCK OR ANY OTHER OBJECT. LUCKILY WE WERE NOT SHOWERED WITH GLASS AS THE SUNSCREEN WAS UP. THIS IS A SAFETY ISSUE. I WAS ON THE FREEWAY AND THE SUDDEN NOISE ALMOST MADE ME HIT A CAR BESIDE ME. THERE WAS NO INDICATION AS TO WHAT HAPPENED JUST THE EXTREMELY LOUD NOISE. I WAS ABLE TO PULL OVER AND FIGURE IT OUT. BUT I DID SEE OTHER CARS ALSO BECOME STARTLED. IN MN WE EXPERIENCE EXTREME WEATHER TEMPS AND NEED TO MAKE SURE THIS DOES NOT WEAKEN THE INTEGRITY OF OUR VEHICLES. IF THIS HAS BEEN THE PAST WINTER I COULD HAVE HAD MY YOUNG GIRLS IN THE CAR WITH -50 DEGREE TEMPS TRYING TO DRIVE ANOTHER 20MN HOME. I SEE NOW THIS HAS BEEN HAPPENING QUITE A BIT BUT NOTHING HAS YET BEEN DONE. WHY? *TR

Steering
Filed Aug 20, 201469,000 milesCO

STEERING TILT MOTOR LOCKED WITH STEERING WHEEL ALL THE WAY UP, MAKING DRIVING DIFFICULT, GEARS APPEAR TO BE STRIPPED FOR BOTH THE TILT MOTOR AND THE TELESCOPE MOTOR. I HAVE THE VEHICLE IN FOR $1000 IN REPAIRS. *TR

Service Brakes, Hydraulic
Filed Aug 18, 2014LA

2009 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM ISSUES. *SMD THE CONSUMER STATED ON TWO OCCASIONS, THE BRAKE PEDAL WENT TO THE FLOOR. THE SECOND TIME, SHE RAN A RED LIGHT, BECAUSE SHE COULD NOT STOP. *JB

Service Brakes
Filed Aug 15, 2014TX

BRAKES SUDDENLY BECAME SOFT DURING A NORMAL DRIVE. BRAKING EFFECTIVENESS SEVERELY REDUCED STOPPING DISTANCE BECAME NOTICEABLY EXTENDED EVEN AT SPEEDS LESS THAN 5MPH. I HAD TO DEPRESS PEDAL ALL THE WAY FOR CAR TO BEGIN TO SLOW. THERE WERE NO WARNING LIGHTS . CAR WAS TAKEN TO NISSAN SERVICE CENTER 75K SERVICE + BRAKES FLUID FLUSH PERFORMED . PROBLEM RETURNED 1 WEEK LATER. RESEARCHED ONLINE AND FOUND SIMILAR CASES. SOME MENTIONED ABS. I PERFORMED THE FOLLOWING ACTIONS TO VERIFY. WITH CAR POWERED OFF BRAKES WERE OK PEDAL DID NOT TOUCH THE FLOOR WHEN FULLY DEPRESSED. IMMEDIATELY AFTER POWERING CAR BRAKES BECAME EXTREMELY SOFT AGAIN PEDAL WAS ABLE TO TOUCH THE FLOOR. TURNED OFF CAR DISCONNECTED BATTERY AND REMOVED ABS FUSE FOR 10 MIN. BRAKES STILL OK. CONNECTED BATTERY BRAKES STILL OK. POWERED ON CAR BRAKES STILL OK . ABS AND TIRE WARNING LIGHTS WERE ON. 1 MILE TEST DRIVE AND BRAKES WERE STILL OK. POWERED OFF CAR REINSERTED ABS FUSE . BRAKES WERE OK AFTER POWERING ON CAR. ALL ABS AND TIRE WARNING LIGHTS WENT AWAY . ( ORIGINAL OWNER/ 0 ACCIDENTS/ ALL SCHEDULED MAINTENANCE PERFORMED BY NISSAN ) *TR

Power Train
Filed Aug 15, 201495,000 milesPA

WHILE MY HUSBAND WAS DRIVING THE VEHICLE INTO WORK, STARTED OUT DRIVING NORMAL. THEN ABOUT 6 MILES FROM HOME IT ALL OF A SUDDEN STARTED A JERKING MOTION AND THEN THE VEHICLE CAME TO A COMPLETE STOP. HE WAS ABLE TO GET THE VEHICLE OFF THE ROAD. HAD THE CAR TOWED TO A NISSAN DEALER THINKING IT WAS THE TRANSMISSION WHICH WOULD HAVE BEEN COVERED UNDER THE EXTENDED WARRANTY. WAS CONTACTED THIS MORNING AND TOLD IT WAS THE TRANSFER CASE WHICH IS NOT COVERED UNDER THE WARRANTY FOR THE CVT TRANSMISSION WHICH IS GOING TO COST US $3600 TO HAVE REPAIRED ALONG WITH THE $125 TO GET IT TOWED TO THE DEALER. WE HAVE HAD THIS VEHICLE FOR ONLY 4 MONTHS. CONSIDERING HOW MUCH THESE VEHICLES COST THEY SHOULD NOT BE FALLING APART THIS QUICKLY! I BELIEVE IF THEY ARE WILLING TO EXTEND THE WARRANTY FOR THE CVT TRANSMISSION THEY SHOULD BE WILLING TO TAKE CARE OF ANY PARTS THAT COULD BE AFFECTED BY IT. *TR

Structure › Body
Filed Aug 7, 2014KY

EVERYTHING ON THE BOTTOMS OF THE SUV THAT I HAVE SEEN INCLUDING MINE ARE ALL RUSTING ON THE BOTTOMS. INCLUDING BRAND NEW ONES THAT ARE STILL ON THE LOT. NISSAN SAYS IT'S THE SALT IN THE ROADS BUT I DON'T FIND THAT THE CASE. NEEDS TO BE INVESTIGATED BECAUSE MINE KEEPS GETTING WORSE AND I FEEL IT SHOULD BE REPLACED. HAD 2006 AND IT WAS SAME WAY. *TR

Engine and Engine Cooling
Filed Jul 29, 201425,250 milesOH

I AM THE 'SECOND' OWNER. THE VEHICLE WAS GIFTED TO ME BY MY SON. IT PASSED THE AUTOCHECK VEHICLE HISTORY REPORT. I RECEIVED THE VEHICLE 5/11/13. FAILURE MILEAGE IS APPROXIMATE. WHEN STARTING ENGINE HUGE AMOUNT OF WHITE SMOKE EXITS THE 2 EXHAUST PIPES ENGULFING ENTIRE VEHICLE. THIS HAPPENED CONTINUALLY EVERY TIME I STARTED ENGINE. CONTACTED NISSAN CONSUMER AFFAIRS DIRECTLY & WAS REFERRED TO DEALERSHIP. MY SON SPOKE DIRECTLY WITH DEALERSHIP SERVICE DEPARTMENT. THE REQUIRED 30,000 MAINTENANCE WAS PERFORMED. AFTER 1 WEEK DEALERSHIP RECOMMEND NEW ENGINE. I WAS 6 MONTHS PAST THE WARRANTY DATE, BUT NISSAN REFUSED TO HONOR IT AS I WAS A SECOND OWNER. PER MY SON'S INSTRUCTIONS DEALERSHIP REMOVED SPARK PLUGS TO SOAK TOPS OF PISTONS. LET SOAK OVER NIGHT. PERFORMED A LEAK DOWN TEST TO FIND ALL THE CYLINDERS WITH 60% OR MORE LEAKAGE FROM RINGS AND VALVES, REMOVED OIL & PERFORMED 2 ENGINE FLUSHES, CLEANED ALL OIL OUT OF INTAKE MANIFORD, REINSTALLED PLUGS, CHANGED OIL AGAIN, PERFORMED MULTIPLE ROAD TESTS. PRECEDING SERVICE INCLUDED REPLACING ENGINE AIR FILTER. PERFORMING IDLE LEARNING PROCEDURE. FUEL SYSTEM SERVICED, CLEANED FUEL INJECTORS & THROTTLE BODY. REMOVED ALL BUILD UP FROM THROTTLE CHAMBER & PLATE. PERFORMED FUEL SYSTEM SERVICE AND 6 CYL TUNE UP/6 22401-EW61C PLUG-SPARKS. SERVICED COMPLETE COOLANT SYSTEM. SERVICED AUTOMATIC TRANSMISSION, EXCHANGING FLUIDS IN CASE UP TO 6 QUARTS. PERFORMED FRONT & REAR DIFFERENTIAL FLUID EXCHANGE. DEALERSHIP KEPT VEHICLE 3-4 WEEKS, HOWEVER PROBLEM S

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Nissan Murano → · Every Murano year → · How the figures are calculated →