ON JULY 22, 2016 I LEFT WORK AND TOOK THE INTERSTATE HOME. I WAS IN THE FAST LANE TRAVELING ABOUT 60 MPH AND HAD NOT BEEN ON THE INTERSTATE LONG. I NOTICED THAT TRAFFIC WAS COMING TO A SLOW STOP. I APPLIED MY BRAKES. AT FIRST IT FELT NORMAL AS IF MY BRAKES WERE OKAY, BUT THEN THEY WENT ALL THE WAY TO THE FLOOR. I WAS BLESSED THAT THE TRAFFIC IN THE RIGHT HAND LANE WAS BACK FAR ENOUGH FOR ME TO GET OVER. I KEPT TRYING TO APPLY MY BRAKES AND THEY WERE ON THE FLOOR. THE CAR DID SLOW DOWN EVENTUALLY. I WAS ABLE TO MAKE IT HOME BY DRIVING EXTREMELY SLOW AND EASING TO A STOP STARTING 30 YARDS FROM THE VEHICLE IN FRONT OF ME. I HAD MY MURANO TOWED TO A REPAIR SHOP ON SATURDAY MORNING AND THEY KEPT IT THE ENTIRE NEXT WEEK. I WAS TOLD THAT WHEN THEY FIRST GOT IN THE VEHICLE, THE BRAKES WENT TO THE FLOOR AGAIN WHEN THEY TRIED TO STOP. HOWEVER, AFTER THAT FIRST ATTEMPT THE BRAKES STARTED TO WORK PERFECTLY. THEY DROVE IT THE ENTIRE WEEK TO SEE IF THE MALFUNCTION WOULD REPEAT ITSELF BUT IT NEVER DID. I PICKED MY CAR UP ON FRIDAY, JULY 29, 2016 WITH NO ASSURANCE THAT THE BRAKES WOULD NOT GO OUT AGAIN. SINCE THE PROBLEM COULD NOT BE ISOLATED, NO REPAIRS WERE MADE. I CONTINUE TO DRIVE MY CAR OUT OF NECESSITY FOR WORK BUT I AM STRESSED NOT KNOWING IF OR WHEN MY BRAKES WILL FAIL AGAIN. I DO HAVE DOCUMENTATION FROM THE REPAIR SHOP BUT IT IS NOT ONLINE SO I CANNOT LOAD IT.
2009 Nissan Murano complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
THE CHECK ENGINE LIGHT WILL NOT GO OFF ON MY CAR-I TOOK THE CAR BACK 4 TIMES TO THE DEALER AND IT HAS NOT BEEN FIXED.
MY VEHICLE BRAKES GOES ALL THE WAY TO THE FLOOR AND I HAVE TO PUMP THEM TO GET THE VEHICLE TO STOP. I NOTICE ONLINE THAT A LOT OF CUSTOMERS ARE HAVING THE SAME PROBLEM WITH THIS YEAR AND VEHICLE MODEL. I HAVE READ HOW THEY HAD TO SPEND A LOT OF MONEY ON PARTS AND LABOR BECAUSE THE MECHANICS COULDN'T FIGURE OUT THE PROBLEM, SO THEY STARTED DURING POWER OF ELIMINATION. I DON'T HAVE THAT KIND OF MONEY TO SPEND. I TOOK IT TO A CERTIFIED NISSAN DEALERSHIP AND THEY TOLD ME I WOULD HAVE TO REPLACE THE ABS FIRST. JUST TO SEE IF THAT WAS THE PROBLEM, IF IT WASN'T THEN THEY WOULD TRY SOMETHING ELSE. MY QUESTIONS IS WITH ALL THESE COMPLAINTS ABOUT THE SAME PROBLEM, WHY HAVEN'T THIS VEHICLE BEEN RECALLED. THE VEHICLE IS SAFETY HAZARD TO DRIVE AND IT'S NOT FAIR TO THE CUSTOMERS THAT WE HAVE TO SPEND ALL THIS MONEY TO TRY AND TROUBLE SHOOT THE PROBLEM. I SEE THERE IS A RECALL FOR THE 2016 MODEL AND IT SOUNDS LIKE IT'S THE SAME PROBLEM THAT THE 2009 MODEL IS HAVING. I DROVE THE VEHICLE IN APRIL 2016,, JUST TO GO AROUND THE CORNER TO THE GROCERY STORE AND I COULDN'T STOP THE VEHICLE. I HAD TO PUT THE CAR ON THE CURB BECAUSE I WAS ON A BUSY ROAD, SO I WOULDN'T RUN IN BACK OF THIS OLD LADY. I CALLED NISSAN TO ABOUT THE PROBLEM AND THAT'S WHEN I WAS REFERRED TO THE NISSAN DEALERSHIP. NISSAN SAID THEIR CERTIFIED MECHANIC WOULD HAVE TO DETERMINE THE PROBLEM TO SEE IF THEY WOULD COVER THE COST OR NOT, BUT LIKE A MENTION EARLIER, THE MECHANICS DON'T KNOW AND IT'S COSTING THE CUSTOMER A ARM AND LEG
MY CAR WAS T-BONE HIT FROM THE PASSENGER SIDE WHILE I WAS DRIVING AT 25 MPH ON A SIDE ROAD WITH NO PASSENGERS (THANK GOD). THE PARTY AT FAULT BROKE A STOP SIGN AND RESULTED IN TOTAL LOSS OF MY CAR. ONLY THE PASSENGER SIDE AIR BAG DEPLOYED AND PROTECTED NO ONE. STRANGELY, THE DRIVER SIDE AIR BAG DID NOT DEPLOY. AS A RESULT I HIT THE PASSENGER WINDOW GLASS WITH THE SIDE OF MY HEAD AND GOT A CONCUSSION.
FRONT PASSENGER SEAT AIRBAG SENSOR IS CONSTANTLY GOING OFF AND FLASHING ON DASHBOARD. MECHANIC STATES THAT WHEN THE LIGHT IS ACTIVE THE AIRBAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. NISSAN HAS REFUSED TO CORRET THIS PROBLEM EVEN THOUGH AIRBAG RECALLS ARE ON THE NEWS DAILY. MY VEHICLE IS UNSAFE AND I AM LIMITED TO THE AMOUNT OF PEOPLE OR OCCASSIONS I CAN USE IT WITHOUT FEAR OF A POTENTIAL ACCIDENT WITHOUT PROPER AIRBAG DEPLOYMENT
BRAKE PEDAL GOES ALL THE WAY DOWN AND VEHICLE DOES NOT STOP. HAS HAPPENED SPORADICALLY SEVERAL TIME. HAVE TO PUMP BRAKES TO GET THEM FUNCTIONING AGAIN. NISSAN DEALER CANNOT FIND UNDERLYING CAUSE; SUGGESTION IS TO REPLACE ABS CONTROL UNIT AND SEE IF THAT FIXES THINGS; NO GUARANTEE THAT WILL FIX PROBLEM. VEHICLE IS ONLY 7 YEARS OLD, 68500 MILES.
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED. THE IGNITION SWITCH EMITTED A BEEPING SOUND WHILE STARTING THE ENGINE, AND THE BEEPING SOUND ALSO EMITTED WHILE CLOSING THE DRIVER'S DOOR. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING SYSTEM WAS DEFECTIVE AND EMITTED HOT AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO PERFORMED DIAGNOSTIC TESTING AND STATED THAT THE ELECTRICAL SYSTEM WAS DEFECTIVE. THE CONTACT ALSO TOOK THE VEHICLE TO A SPECIALIZED ELECTRICAL MECHANIC WHO CONFIRMED THAT THE ELECTRICAL SYSTEM WAS DEFECTIVE; HOWEVER; IT WAS NOT SPECIFIED WHERE THE ELECTRICAL FAILURE INITIATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 73,000.
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE TIRE PRESSURE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TPMS SENSOR NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 09V393000 (TIRES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
MY 2009 NISSAN MURANO LE HAS 117K MILES. I HAD EXTENDED WARRANTY WHICH EXPIRED AT 100K MILES & 7 MONTHS AGO. THE TRANSFER CASE IS LEAKING & NISSAN INFORMED ME IT NEEDS TO BE COMPLETELY REPLACED COSTING ME $3350. THE TRANSFER CASE SEALS HAVE BEEN REPLACED TWICE BEFORE ON THIS VEHICLE AT 30K MILES AND 75K MILES. UPON DOING RESEARCH, THE TRANSFER CASE APPEARS TO BE A VERY COMMON PROBLEM WITH NISSANS. I WAS ALSO INFORMED BY A NISSAN ACE CERTIFIED TECH THAT THE FAULTY TRANSFER CASE IS A FACTORY DEFECT, AND THERE WERE REVISIONS MADE ON THE TRANSFER CASE ON MARCH 24, 2014; THEREFORE, THE NEWER, REVISED TRANSFER CASE "SHOULD NOT" FAIL AGAIN. WELL, AFTER UNSUCCESSFUL NEGOTIATIONS WITH THE LOCAL NISSAN SERVICE DEPARTMENT, I CONTACTED CONSUMER AFFAIRS TO REQUEST A PARTIAL GOOD-WILL PAYMENT (AT LEAST PAY FOR THE PARTS SINCE IT'S SUCH A COMMON ISSUE AND A DESIGN DEFECT AND I'LL PAY FOR THE LABOR), BUT THEY HAVE REFUSED. THIS LEAVES CONSUMERS WITH DEFECTED PRODUCTS WHICH WILL END UP COSTING CONSUMERS THOUSANDS OF DOLLARS BECAUSE NISSAN REFUSES TO STAND BEHIND THEIR PRODUCTS. WHAT A DISHONEST WAY TO DO BUSINESS.
MY HUSBAND WAS IN DALLAS GETTING HIS PASSPORT AND SOME MAN RAN A STOP SIGN HIT A POLICE OFFICE TWO OTHER CARS AND MY CAR THAT MY HUSBAND WAS DRIVING. THE PASSENGER AIRBAGS DID NOT DEPLOY TO HELP AND MY FATHER IN LAW WHO WAS IN THE PASSENGER FRONT SEAT WAS INJURED.
WHEN I HIT A POT HOLE OR BUMP IN THE ROAD MY BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR AND I MAY OR MAY NOT HAVE SOME BRAKING. TAKES A LITTLE TIME FOR PEDAL TOO BECOME FIRM AGAIN. THIS HAS HAPPENED 4 TIMES OVER THE PAST YEAR. NO WARNING LIGHT COMES ON AND IT APPEARS THAT THERE IS A PROBLEM IN THE ABS SYSTEM. FROM ALL COMPLAINTS ON LINE NISSAN DOES NOT KNOW WHAT IS CAUSING BRAKE FAILURE. I AM REMOVING THE ABS FUSE SO I WILL HAVE DEPENDABLE BRAKES UNTIL NISSAN CAN DETERMINE WHAT NEEDS TO BE DONE BESIDES REPLACING WHOLE ABS SYSTEM. HAVE 88,000 MILES ON CAR. THIS IS A VERY DANGEROUS SITUATION SINCE BRAKES APPEAR MOST OF TIME TO BE FINE, CANNOT UNDERSTAND WHY THERE IS NO WARNING LIGHT OR CODE WHEN THIS OCCURS.
IT DOES NOT ACCELERATE FROM A STOP VERY WELL. SOMETIMES I TRY TO PULL INTO TRAFFIC AND CANNOT ACCELERATE FAST ENOUGH AND FEEL TERRIBLY FRIGHTENED THAT I WILL BE HIT FROM BEHIND AS A RESULT. IT SEEMS TO BE WORSE WHEN GOING UPHILL. AFTER 5 SECONDS MAYBE IT KICKS IN AND BEGINS ACCELERATING. THIS IS AN EXTREMELY DANGEROUS PROBLEM. I FEEL LIKE IT WILL CAUSE AN ACCIDENT.
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHEN THE VEHICLE WAS STARTED, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE OCS AND TPMS SENSORS NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THE WARRANTY EXPIRED AND THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT SUPPORTED THE DEALER'S RECOMMENDATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,000. UPDATED 06/10/16*LJ *CN
GETTING RUMBLING NOISE WHEN VEHICLE IS RUNNING ON LOW GEARS. HAPPENING FROM LAST 3 YEARS. ONLINE FOUND OTHER COMPLAINING THE SAME PROBLEM.
CAR BRAKE IS SPONGY AND WOULD HAVE TO PRESSED TO THE FLOOR BEFORE CAR STOPS. AT THE INITIAL APPLICATION OF THE BRAKES, THE CAR EJECTS FORWARD AND THEN STOPS. THERE IS VERY LITTLE PRESSURE IN THE BRAKE SYSTEM.HAVE TAKEN THE CAR TO NISSAN DEALERSHIP FOR REPAIR, FROM THE DEALERSHIP, IT APPEARS TO BE THE ABS SYSTEM. DOING ONLINE RESEARCH , THERE APPEARS TO BE A COMMON TREND OF BRAKE DEFECTS ON THIS MODEL
TAKATA RECALL .... MY PASSENGER AIRBAG LIGHT HAS BEEN ON FOR ABOUT 3 YRS. NOW AND WHEN IT HAS BEEN HOOKED UP TO A COMPUTER RESULTS ALWAYS COME BACK THE SAME... ERROR IN AIRBAG. NOW I'VE CONTACTED NISSAN AND THEY ARE TELLING ME THAT EVEN THOUGH I MAY HAVE A TAKATA AIRBAG MY VIN # IS NOT ON THE RECALL LIST SO THEREFORE THEY CANNOT DO ANYTHING ABOUT THE PROBLEM. I WOULD HAVE TO PAY OUT OF MY OWN POCKET TO HAVE IT FIXED. NOW THEY DID TELL ME THAT ACCORDING TO THEIR RECORDS AND WITH THE VIN # THAT WAS GIVEN TO THEM IN OCT 2008 MY MURANO ALREADY HAD BEEN SERVICED FOR PASSENGER SIDE AIRBAG LIGHT STAYING ON. SO BASICALLY WHAT THEY WERE SAYING WAS THAT MY MURANO HAD ALREADY USED THE ONE FREE SERVICE CHECK IN OCT 2008 FOR AIRBAG. FIRST OF ALL, MY VEHICLE IS AN 09, SO NISSAN ALREADY ADMITTED THAT ACCORDING TO THEIR RECORDS AND MY VIN # THAT I WAS ALREADY HAVING AIRBAG ISSUES BEFORE THE VEHICLE WAS RELEASED TO BE SOLD. I PURCHASED IT AT BEGINNING OF 2012 AND 2013 IS WHEN MY AIRBAG LIGHT CAME ON. NOW I HAVE HAD IT CLEARED AND SEEMS LIKE IF IT IS COLD CAUSE I DO LIVE IN OHIO, BUT IF I CLEAR IT TODAY AND IT'S NOT REALLY COLD IT MAY NOT COME ON, BUT AS SOON AS IT GETS COLD IT COMES RIGHT BACK ON. NOW THERE HAS BEEN TIMES WHERE IT HAS BEEN CLEARED AND AS SOON AS YOU TURN OFF THE ENGINE AND START IT BACK UP IT COMES RIGHT BACK ON. I ALSO AM HAVING ISSUES WITH TPMS, NO MATTER WHAT TIRES I BUY I AM CONSTANTLY BATTLING THE LOW TIRE PRESSURE LIGHT. IT'S BEEN TAKING TO TIRE SHOPS AND BEEN CHECKED F
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 30 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED HEAD AND ARM INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN HOME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,000. THE VIN WAS NOT AVAILABLE.
THE PASSENGER AIR BAG LIGHT AND THE MAIN AIR BAG INDICATOR LIGHTS ARE BOTH ON OUR MURANO. WE ARE SEEING THE EXACT SAME ISSUES AS IN THE RECALL FOR CERTAIN 2009 NISSAN MURANOS AND OUR MURANO IS BARELY OUTSIDE THE WINDOW OF RECALLED MURANOS. THE DEALERSHIP SAYS THEY CAN'T HELP US SINCE IT WAS BUILT BARELY OUTSIDE THE DATES OF THE RECALLED MURANOS EVEN THOUGH IT IS THE EXACT SAME ISSUE. PLUS NISSAN KEEPS HAVING THE SAME ISSUES WITH DIFFERENT YEARS OF MURANOS, SO IT IS PRETTY OBVIOUS THEY HAVE A WIDESPREAD PROBLEM WITH THIS.
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 30 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IT WAS DIAGNOSED THAT THE ORC MODULE FAILED AND THE PASSENGER SEAT NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 89,400.
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE THE VEHICLE WAS BEING INSPECTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OSC SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V521000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
BRAKING SYSTEM ON MY 2009 NISSAN MURANO HAD 5 FAILURES. ITS AN INTERMITTENT ISSUE. THE FIRST ISSUE HAPPENED WHILE I WAS DRIVING ON A HIGHWAY THAT DEAD END TO ANOTHER HIGHWAY. I PRESSED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. I ENDED UP IN THE MIDDLE OF THE OTHER HIGHWAY. LUCKILY THERE WAS NO TRAFFIC AT THE TIME. THE BRAKES USUALLY GO BACK TO NORMAL AFTER STOPPING VEHICLE AND TURNING IT BACK ON AGAIN. ON 3/17/16, THE ISSUE HAPPENED AGAIN AND THIS TIME THE BRAKES DID NOT GO BACK TO NORMAL. I WAS ABLE TO BRING IT TO THE NISSAN DEALER AND THEY TEST DROVE IT AND THEY NOW UNDERSTAND WHAT WAS HAPPENING TO THE BRAKES. ON THE FIRST 4 ISSUES, WE BROUGHT IT TO THE LOCAL NISSAN DEALER, BUT THEY COULD NOT REPRODUCE THE ISSUE. THE BRAKING FAILURES HAPPENED ON CITY STREETS AND HIGHWAYS. I THINK THIS SHOULD BE A RECALL BY NISSAN. I'VE READ MANY BLOGS ON THIS ISSUE AND A LOT OF PEOPLE ARE HAVE THIS PROBLEM. FOR IT TO BECOME A RECALL, DO PEOPLE HAVE TO LOSE THEIR LIVES?
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES AND FELT LIKE A SPONGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE BRAKE MASTER CYLINDER WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED A SECOND TIME AND THE CONTACT WAS INFORMED THAT THE ABS ACCUMULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
RADIO (AND) CLIMATE SYSTEM) KNOBS DO NOT WORK PROPERLY. RADIO SOMETIMES GOES TO FULL VOLUME WITHOUT ANY HUMAN INTERVENTION STARTLING THE DRIVER AND DIVERTING ATTENTION FROM THE ROAD TO TRY TO CONTROL THE RADIO VOLUME. THIS HAPPENS AT RANDOM TIMES WHILE DRIVING ON ALL KINDS OF ROADS AT VARIOUS TIMES. DATE LISTED BELOW IS NOT ACCURATE. THIS IS A CONTINUOUS AND ONGOING PROBLEM. IT HAPPENS AT RANDOM TIMES AND DATES. IT STARTED SOMETIME IN 2013 OR 2014.
BRAKES GO DOWN TO THE FLOOR AND AFTER A WHILE THEY GO BACK TO NORMAL THIS HAPPENS WHEN DRIVING BUT NOT ALL TO TIME HAD THE MASTER CYLINDER CHANGED AND THE PROBLEM STILL EXIST I WAS TOLD FROM MY LOCAL NISSAN DEALER THAT THEY HAVE NO INFORMATION ON THIS PROBLEM
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, IT EXTENDED TO THE FLOORBOARD AND THE STOPPING DISTANCE INCREASED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER, BUT NO FAILURE WAS FOUND. THE DEALER DECIDED TO REPLACE THE MASTER CYLINDER A SECOND TIME, BUT THE FAILURE RECURRED. THE DEALER THEN REPLACED THE ROTORS, BLED THE BRAKE LINE TROUBLE SHOOT, AND FOUND THAT THE ABS ACCUMULATOR MALFUNCTIONED. THE VEHICLE WAS REPAIRED. THE CONTACT INFORMED THE MANUFACTURER WHO OPENED AN INVESTIGATION AND CASE ON THE CONTACT'S BEHALF. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
WHEN I WAS COMING OFF OF AN EXPRESSWAY AND CAME TO A STOP, I HAD TO PRESS MY BRAKE PEDAL ALL THE WAY TO THE FLOOR. IT HAPPENED TO ME TWICE. UPON RESTARTING MY CAR, THE PROBLEM WENT AWAY. THE DEALERSHIP SAID THERE WAS A FAULT IN THE ABS SYSTEM. THIS WAS IMPEDING NORMAL DRIVING OPERATIONS...THE DEALERSHIP WANTED TO CHARGE ME $2600 TO REPAIR IT, ALTHOUGH THIS IS A FAULTY CONDITION IN THE VEHICLES MANUFACTURING (SOMETHING I SHOULD NOT HAVE TO PAY FOR). I'VE HAD TO DISABLE THE ABS CONTROLLER IN THE MEANTIME.
VEHICLE WITH 70,000 MILES HAS HEAD GASKET LEAK. CAR HAS ONLY BEEN MAINTAINED BY DEALER FOR SERVICING. AFTER RESEARCHING MANY NISSAN OWNERS HAS HAD SAME PROBLEM WITH VEHICLE. SHOULD THESE VEHICLES BE RECALLED OR SHOULD CONSUMERS BE GAUGED FOR $40,000 FOR A VEHICLE THAT WILL ONLY LAST 70,000 MILES BEFORE HAVING ENGINE PROBLEMS. ALSO I CONTINUOUSLY HAVE PROBLEMS WITH THE TIRE PRESSURE MONITORING SYSTEM.
1-10-2016 BETWEEN 7:00 AND 7:30 I WAS ON MY WAY HOME, CAR IN MOTION ON A BUSY CITY STREET. IT WAS DARK OUTSIDE AND SNOWING, THUS SLICK ROADS. BRAKE AND BATTERY LIGHT CAME ON, CAR BEGAN TO LOSE POWER. BARELY MOVED AND VERY QUICKLY ALL ELECTRRICAL COMPONENTS WENT DEAD. STUCK IN THE MIDDLE LANE AT AN INTERSECTION, I TURNED ON MY HAZARDS IN FEAR OF BEING REAR ENDED. MY HAZARDS FAIRLY QUICKLY GOT DIMMER AND DIMMER. CALLED 911 AND ASKED TO HAVE A PATROL CAR PARK BEHIND ME WITH LIGHTS ON UNTIL MY HUSBAND COULD GET THERE TO TRY TO JUMP ME. CAR WOULD NOT SRART. WINDSHIELD WIPERS WERE ON DOING THERE OWN THING. COULD NOT SHUT THEM OFF. EVENTUALLY THEY TOO DIED. COULD NOT PULL OVER DUE TO HEAVY TRAFFIC AND CAR MOVED TO SLOW WHEN ISSUE BEGAN. PATROL CAR DID COME AND PARKED BEHIND ME WITH LIGHTS ON IN ORDER TO PREVENT AN ACCIDENT. HUSBAND CAME AND WAS ABLE TO JUMP START VEHICLE. ISSUE ALSO HAPPENED WHILE LEAVING A PARKING LOT, CAR IN MOTION. HUSBAND JUMP STARTED CAR. ALSO HAPPENED WHILE TAKING CHILD TO SCHOOL, PUT CAR IN NEUTRAL AND ACCELERATED AND CAR THEN GOT POWER BACK WHILE IN MOTION ON CITY STREET. NISSAN TECH SAID NISSAN CONSIDERS THIS AN INCONVENIENCE. I WAS SCARED OB BEING KILLED. ALSO, MY PASSENGER AIR BAG INDICATOR LIGHT IS ON STATING IT IS OFF. HAS BEEN ON SINCE ISSUE BEGAN. TAKING TO SHOP TO BE REPAIRED TODAY, BELIEVE THE ISSUE IS THE ALTERNATOR BUT NOT 100% SURE. WILL KEEP ALL RECEIPTS AND OTHER RECORDS OBTAINED.
I HAVE A 2009 NISSAN MURANO THAT IN MY OPINION HAS A VERY DANGEROUS SAFETY FLAW. A SMALL SENSOR IN THE PASSENGER SEAT HAS DECIDED NOT TO FUNCTION PROPERLY FOR NO APPARENT REASON(THE AIR BAG SENSOR LIGHT ON THE DASH JUST BEGAN TO BLINK BACK ON 9/6/15, I RESET IT SEVERAL TIMES BUT IT JUST CONTINUED TURNING BACK ON) THAT SENSOR NOW CAUSES FOR NEITHER AIRBAG (PASSENGER OR DRIVERS SEAT) TO WORK IN CASE OF AN ACCIDENT. I TOOK THE CAR TO THE DEALER ON 10/17/15 AND THEY GAVE ME A QUOTE THAT IS $ 3568 PLUS LABOR FOR REPAIR, I COMPLAINED TO NISSAN CONSUMER AFFAIRS AND ALL THEY COULD DO IS GIVE A 50% DISCOUNT FOR THE REPAIR. I FEEL THAT NISSAN SHOULD REPAIR THIS AS IT IS A GREAT SAFETY FLAW OF THE VEHICLE, MY VEHICLE IS NOT SAFE IN CASE OF AN ACCIDENT AS NEITHER THE DRIVER OR PASSENGER AIRBAG WILL FUNCTION IF I AM IN AN ACCIDENT.
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES FAILED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. UPDATED 03/15/16*LJ
PASSENGER SIDE AIR BAG "OFF" LIGHT IS ON. AIR BAG WARNING LIGHT IS BLINKING ON AND OFF. DEALER SAYS THE PASSENGER SEAT CUSHION HAS FAILED. NISSAN WILL NOT HELP AS THE CAR IS OUT OF WARRANTY! THE CAR HAD 30748 MILES ON IT ON 11/11/15 WHEN THE FAILURE OCCURRED, THIS HAPPENS MOVING OR NOT AND WITH PASSENGER OR NOT.
WHEN DRIVING THE 2009 NISSAN MURANO THE BRAKE PEDAL BEGAN TO LOSE ANY FIRMNESS AND IT WOULD GO ALL THE WAY TO THE FLOOR; THE BRAKES BARELY WORKED ENOUGH FOR ME TO GET HOME. MY HUSBAND TROUBLESHOT THE VEHICLE AND THERE WERE NO LEAKS, AIR IN THE SYSTEM, OR WORN BRAKE PADS. HE RESEARCHED AND FOUND THAT IF THE ABS FUSE IS REMOVED THE BRAKE PEDAL GOES BACK TO NORMAL WHILE DRIVING, BUT THERE WILL BE NO ANTI-LOCK BRAKES ONCE THE FUSE IS REMOVED. WHEN THE FUSE WAS REPLACED THE PEDAL KEPT THE FIRMNESS; THIS IS NOT A MECHANICAL ISSUE, BUT MORE LIKE AN ELECTRONIC PROBLEM WITH THE ABS.
WHILE I WAS DRIVING ON A RURAL ROUTE, AT 9:10PM, THE CAR STARTED ACCELERATING WITHOUT MY FOOT. I PUT MY FOOT ON THE BREAK PEDAL. I STEPPED VERY HARD AND STARTED SLOWING DOWN. WHEN I LOOSEN THE PEDAL, THE CAR STARTED ACCELERATING. ALL THE SUDDEN I HEARD POPPING SOUND AND STARTED SLOWING DOWN. I THINK THAT WAS THE SOUND OF THE GAS PEDAL RELEASED. AT 9:15PM, THE GAS PEDAL WAS STUCK AGAIN. THE ACCELERATION WAS FULL AND REACHED TO THE 80 MILES VERY QUICKLY. I STEPPED THE BREAK PEDAL SLOWLY BUT VERY HARD THEN STARTED SLOWING DOWN. I TRIED TO PULL MY CAR ON THE SIDE OF THE ROAD BUT COULD NOT STOP. SO, I PUT THE GEAR INTO "N". I HARD THE GAS WAS STILL GOING. AS I STEPPED ON THE GAS PEDAL ONE MORE TIME, THE PEDAL WAS RELEASED, SO I COULD STOP. AS THE AREA DO NOT HAVE GOOD PHONE CONNECTIONS ANY WAY, I DROVE THE CAR AGAIN, SLOWLY, TO THE DEALER AND LEFT THE CAR THERE. IT WAS EXTREMELY DANGEROUS. IF THE DRIVER WAS MY WIFE, SHE PROBABLY HAD AN ACCIDENT. IF THE ROAD WAS ICY, IF DEER CAME OUT, IF THAT WAS IN CITY AREA OR IN OUR DRIVE WAY, I HAD VERY BAD ACCIDENT. WE BOUGHT THIS CAR IN THE MIDDLE OF AUGUST. TIRE PRESSURE RAMP IT ALWAYS ON, BUT EVERYTHING ELSE WAS GREAT UNTIL THIS. I WOULD NEVER WANT TO DRIVE THE SAME CAR EVEN AFTER A REPAIR. IT WAS AWFUL AND CAN NOT TRUST ANYMORE.
TAKATA RECALL, AIRBAG ON PASSAGER SIDE INDCATOR LIGHT ON, TIRE LIGHT AND TIRE SLOW LEAK
BRAKES FAILED....DRIVING AT ABOUT 45 MPH ON HWY 90 IN PASS CHRISTIAN MS. COMING UP TO A RED LIGHT AND APPLIED BRAKES AND THE CAR SLOWED DOWN TO AROUND 30 MPH AND THEN BRAKE PEDAL WENT TO THE FLOOR. TRIED PUMPING THE BRAKE PEDAL BUT NO RESPOSE FROM THE BRAKES. WE RAN INTO A CAR STOPPED AT THE RED LIGHT.
ON 2 OCCASIONS THE BREAK PEDAL WENT TO THE FLOOR WHILE APPLYING THE BREAKS WHILE DRIVING THE VEHICLE IN TRAFFIC WHILE ON THE CITY STREET. I WAS ABLE TO PUMP THE BREAKS AND STOP THE VEHICLE BUT THE BREAKING ABILITY WAS GREATLY REDUCED.
TAMARA RECALL THE STEERING TILT AND TELESCOPIC MOTORS BOTH DIED AT THE SAME TIME AND THE VEHICLE DOES NOT EVEN HAVE 70000 MILES. VEHICLE WAS JUST TURNED ON.
I WAS RUNNING 40 MPH WHEN I SAW THE "BRAKE" AND "BATTERY" INDICATOR LIGHTS APPEAR. AFTER LESS THAN 1/2 MILE AND WHILE TURNING RIGHT TO ENTER THE FREEWAY ENTRANCE, THE CAR JUST STOPPED RUNNING DESPITE PRESSING ON THE GAS PEDAL. I TRIED TURNING ON THE IGNITION AGAIN BUT NOTHING HAPPENED. I TURNED ON THE HAZARD LIGHTS BUT EVEN THEY STOPPED WORKING AFTER A FEW MINUTES. I WAS SITUATED RIGHT WHERE CARS WOULD TURN TO GET TO THE FREEWAY ENTRANCE. IT WAS OBVIOUSLY AN UNSAFE PLACE FOR MY CAR TO GET STALLED SINCE CARS ARE TURNING RIGHT AND ACCELERATING TO GO UP AND TO THE RIGHT TO GET ONTO THE 680 SOUTH FREEWAY (AUTOMALL ENTRANCE). IT WAS ACTUALLY A GOOD THING THAT THERE WAS SOME OTHER CAR THAT BROKE DOWN CLOSE TO MY LOCATION. APPARENTLY SOME OTHER DRIVER HAD CALLED THE FREMONT POLICE AND, LUCKILY, 2 POLICE CARS WERE DEPLOYED SO 1 ENDED UP STAYING BEHIND MY CAR TO KINDA BLOCK THE OTHER CARS FROM HITTING MINE. THE POLICE WAITED UNTIL MY HUSBAND COULD GET TO ME AND JUMPSTART MY CAR. IT TOOK A COUPLE OF TRIES AND AFTER MY CAR STARTED WE TOOK IT TO PREMIER NISSAN AUTOMALL, GOT A NEW BATTERY INSTALLED, & DROVE TO WORK. THE FOLLOWING DAY, WHILE RUNNING AT 60MPH ON THE 680 S FREEWAY, THE "BRAKE" & "BATTERY" INDICATOR LIGHTS CAME ON AGAIN. I WAS PRAYING TO GET TO MY DESTINATION AS I WAS SO SCARED THAT MY CAR WOULD STOP AGAIN AND IT WAS MORE DANGEROUS THIS TIME AROUND AS I WAS ON THE FREEWAY. GOOD THING I GOT TO WORK BUT, AFTER READING OTHER MURANO 09 OWNERS' REPORTS ON FAILING ALTERNATORS, I KN
I WAS BRAKING AT A STOP LIGHT WHEN I HIT A POT HOLE AND THE BRAKE PEDAL WENT ALMOST TO THE FLOOR, I WAS ABLE TO PUMP THEM UP ENOUGH TO GET HOME. I DON'T HAVE ANY LEAKS AT CYLINDERS AND MY PADS ARE NEW AND MY FLUID LEVEL IS OK I AM AN AIRCRAFT MECHANIC AND UNDERSTAND HOW ABS SYSTEMS WORK THE NEXT DAY THE BRAKES WERE STILL LOOSING PRESSURE SO I TOOK A RUBBER MALLET AND TAPPED ON THE ABS VALVE WHILE MY FRIEND APPLIED PRESSURE TO THE BRAKE PEDAL, THE PROBLEM IMMEDIATELY WENT AWAY. IT LOOKS LIKE THE ABS ANTI SKID VALVE IS INTERNALLY BYPASSING FLUID I CALLED MY NISSAN SERVICE CENTER AND THEY SAID THERE ARE NO RECALLS ON THE ABS ANTI SKID MODULE
THE PRESSURE WHEN APPLYING BRAKES GOES OUT AND REQUIRES YOU TO PRESS BRAKE PEDAL ALL THE WAY TO THE FLOOR, NOT REQUIRING DRIVER ENOUGH TIME TO BRAKE PROPERLY AND CAN CREATE A TRAGEDY IN RUSH HOUR TRAFFIC. HAPPENS WHILE DRIVING.
ALL FOUR DOOR LOCK ACTUATORS HAVE FAILED TWICE ON MY 2009 NISSAN MURANO. THE FIRST TIME IT HAPPENED NISSAN RECOGNIZED THAT IT WAS A FACTORY ISSUE, BUT NOW THAT IT HAS HAPPENED AGAIN THEY DO NOT WANT TO FIX IT EVEN THOUGH IT IS CLEARLY A SERIOUS SAFETY ISSUE. I HAVE RESEARCHED THIS AND IT IS HAPPENING AT A HIGH FREQUENCY FOR OTHER NISSAN OWNERS. THIS SHOULD BE A RECALL ISSUE.
CAR WILL NOT START AND DOES NOT TURN OVER. TRIED BATTERY, DIFFERENT FOB, NEW FOB BATTERIES, ROLLING VEHICLE, TRIES STARTING IN NEUTRAL, ETC. NO RESULTS. FEELS LIKE STEERING WHEEL IS NOT IN LOCKED POSITION
WHILE DRIVING THE AUTOMOBILE MADE A LOW BUZZING SOUND AND IMMEDIATELY STOPPED MOVING. ALL POWER WAS LOST. I WAS NOT ABLE TO STEER THE AUTOMOBILE, THE DASHBOARD LIGHTS AND RADIO STILL ON AND WORKING. I ENGAGED THE ACCELERATOR ONCE AND THE AUTO ACCELERATED AND ALL POWER WAS LOST AGAIN, THIS TIME COMPLETELY. I HAD IT TOWED TO MY REGULAR NISSAN DEALERSHIP FOR DIAGNOSIS AND REPAIR. DIAGNOSIS: BATTERY NEEDS TO BE REPLACED. THE BATTERY WAS REPLACED AND I DROVE THE CAR HOME AND TO WORK THE NEXT DAY. WHILE ON MY WAY FROM WORK, THE EXACT PROBLEM OCCURRED AGAIN. I HAD IT TOWED TO AUTONATION NISSAN AGAIN AND AS I TYPE THIS COMPLAINT THE DEALERSHIP IS TRYING TO ARRIVE AT THE PROPER DIAGNOSIS. I AM ALL OF A SUDDEN IN FEAR FOR MY LIFE, HAD I BEEN ON THE EXPRESSWAY (I-95, SR-826, FL TURNPIKE, ETC. I COULD HAVE BEEN KILLED WITH THESE TWO SUDDEN STOPS IF I HAD BEEN REAR-ENDED. I AM THE ONLY DRIVER OF THIS AUTOMOBILE. IT IS IN OTHERWISE EXCELLENT CONDITION. I HAVE NEVER HAD THIS PROBLEM BEFORE. ONLY CONSTANT ISSUES WITH "TIRE SENSORS" EVEN THOUGH I HAVE HAD THEM REPLACED.
THE SERVICE ENGINE SOON LIGHT CAME ON AND THE ENGINE STARTED TO STUMBLE AS IF IT WAS FUEL STARVED AND WAS LOSING POWER AND WANTED TO STALL. PUTTING THE CAR IN NEUTRAL AND GOOSING THE GAS AT IDLE AT TRAFFIC LIGHTS KEPT THE VEHICLE GOING UNTIL I COULD GET IT TO THE DEALERSHIP. THE DEALER REPLACED THE CAM AND CRANK POSITION SENSORS. ONE YEAR LATER THE SAME TWO PARTS FAILED AND WERE REPLACED. THEY LASTED LESS THAN ONE DAY AND NOW THE VEHICLE IS AT THE DEALERSHIP FOR MAJOR REPAIRS BECAUSE OF EITHER THE PARTS OR A COMBINATION OF THE PARTS AND INTERNAL ENGINE PARTS.
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE VEERED OFF THE ROAD INTO A DITCH AND WENT AIRBORNE BEFORE CRASHING INTO A POLE. THE PASSENGER SIDE AND FRONT AIR BAGS DID NOT DEPLOY. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT SUSTAINED NECK AND BACK INJURIES AND THE PASSENGER SUSTAINED HIP AND ARM INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING STORAGE LOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
HIT A DEER GOING 35 MPH AND DEPLOYED BOTH FRONT AIRBAGS. I WAS THE PASSENGER WHEN MY AIRBAG WENT OFF IT HIT MY FACE AND FRACTURED MY MAXILLA, BROKE OFF ONE TOOTH AND MADE ANOTHER LOOSE ENOUGH IT HAD TO BE PULLED OUT ALSO. SPLIT UPPER AND LOWER LIP BOTH NEEDING STITCHES. DO TO THE DAMAGE SUSTAINED AND THE AIRBAGS BEING DEPLOYED MY INSURANCE COMPANY FOUND THE CAR UNREPAIRABLE AND A TOTAL LOSS.
THE FRONT PASSENGER DOOR LOCKS INTERMITTENTLY. WHEN THIS HAPPENS, THE LOCK DOES NOT RESPOND TO THE LOCK BUTTONS (EITHER DRIVER SIDE OR PASSENGER), KEY FOB, OR MANUAL LEVER CREATING A DANGEROUS SITUATION IN THE EVENT OF ACCIDENT. THIS COULD CREATE A SITUATION OF DEATH BY BURNING.
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 25 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FACE INJURIES, THE FRONT PASSENGER WHO WAS PREGNANT SUSTAINED STOMACH INJURES, THE FETUS SUSTAINED A FRACTURE ON THE LEG, AND THE REAR PASSENGER SUSTAINED HEAD INJURES. ALL PASSENGERS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED, BUT WAS TAKEN TO AN AUTO BODY REPAIR CENTER FOR BODY REPAIRS. IN ADDITION, FIVE MONTHS LATER WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT SWITCHED INTO THE RIGHT LANE AND ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER SIDE DOOR OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BACK INJURIES, THE FRONT PASSENGER SUSTAINED BACK AND CERVICAL INJURIES AND THE REAR PASSENGER SUSTAINED HEAD INJURIES. A POLICE REPORT WAS FILED. ALL PASSENGERS REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 109,000. ..UPDATED 05/09/17 *BF UPDATED 12/05/2017*CN
TRAVELING DOWN I-5 AT 60MPH,75 DEGREES OUTSIDE, THE FRONT SUNROOF GLASS LITERALLY EXPLODED OUTWARD. WE THOUGHT WE HAD BEEN SHOT, A VERY SCARY AND DANGEROUS EXPERIENCE.
NISSAN DEALER TOLD ME THAT "TRANSFER CASE HAS A HEAVY SEEP" WHICH WILL COST $1270.00 TO FIX. I SEE ON THE INTERNET THAT THE TRANSFER CASE ON THE NISSAN MURANO IS A HUGE PROBLEM WHICH SHOULD RESULT IN A RECALL. I WHICH TO ADD MY COMPLAINT TO THOSE ALREADY SUBMITTED.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Nissan Murano → · Every Murano year → · How the figures are calculated →