THERE WAS NO INCIDENT. BUT ...... NISSAN HAS A RECALL ON SEVERAL VEHICLES FOR THE AIRBAG SENSOR ON THE PASSENGER SIDE AIRBAG NOT WORKING - INCLUDING THE 2009 MURANOS. THEY SAID MY VIN DOES NOT MATCH UP ON THE RECALL - SO THEY WILL NOT FIX IT. EVEN THOUGH THEY HAVED RECALLED MANY VEHICLES FOR THE EXACT SAME THING INCLUDING THE 2009 MURANO. I WOULD THINK THIS IS A MAJOR SAFETY CONCERN AND HOPE YOU GUYS CAN HELP ENFORCE A RECALL ON THIS. UPDATED 4/24/2015 *JS
2009 Nissan Murano complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
WHILE THE VEHICLE WAS IN MOTION THE ELECTRIC TILT STEERING WHEEL JUST ELECTRICITY JUST MOTORED TO THE FULLY DOWN POSITION PUTTING EXTREME PRESSURE ON THE TOP OF YOUR KNEE AND THIGHS AND WILL NOT RETURN UP WHEN USING THE JOYSTICK ON THE SIDE OF THE COLUMN. *JS
UPON PARKING THE SUBJECT VEHICLE, IT WAS OBSERVED THAT THE POWERED TILT MECHANISM IN THE STEERING COLUMN WOULD NOT FUNCTION PROPERLY. ONE COULD HEAR THE DRIVE MOTOR OPERATING, BUT THE COLUMN WOULD NOT MOVE TO ITS NORMALLY STOWED POSITION. FURTHER, ANY ATTEMPTS TO ADJUST THE STEERING COLUMN UP OR DOWN VIA THE CONTROL BUTTON RESULTED IN AN ELECTRIC DRIVE MOTOR NOISE, BUT NO MOTION OF THE STEERING COLUMN WITHOUT ASSISTING SUCH MOTION BY PUSHING UP OR DOWN ON THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO NISSAN AUTONATION ARAPAHOE (10030 EAST ARAPAHOE RD, CENTENNIAL, CO 80112), WHERE BOTH THE STEERING COLUMN TILT AND TELESCOPE DRIVE MOTOR ASSEMBLIES WERE REPLACED AT FULL COST TO THE CAR OWNER, THEREBY REMEDYING THE MALFUNCTION. AFTER FIRST OBSERVATION OF THE MALFUNCTION AND PRIOR TO THE REPAIR, THE DRIVER DID NOT EXPERIENCE ANY UNCOMMANDED CHANGE IN THE STEERING COLUMN POSITION WHILE DRIVING, HOWEVER GIVEN THE FAILURE MECHANISM, THE DRIVER FELT IT IMPORTANT TO REPORT THIS INCIDENT IN THE EVENT SUCH UNCOMMANDED CHANGE IN STEERING COLUMN POSITION MAY BE POSSIBLE WHILE DRIVING. IT SHOULD BE NOTED THAT NISSAN HAS ISSUED A SERVICE BULLETIN FOR REPAIR OF THIS MECHANISM, NO. NTB-09-073, WHICH APPEARS TO BE RELATED TO NHTSA #10030573. *TR
NONE OF MY DOORS OR THE TRUNK UNLOCK OR LOCK WITH EITHER THE REMOTE KEY OR WITH THE BUTTON ON THE INSIDE OF THE VEHICLE. 20 MINS LATER THEY LOCK AFTER DRIVING FOR A SHORT WHILE THEN, WHEN I PARK THEY DON'T LOCK OR UNLOCK WITH THE REMOTE KEY, AGAIN. THE REMOTE KEY BATTERY IS NOT DEAD SO THAT IS NOT THE ISSUE. IF THAT WERE THE CASE, THE DOOR BUTTON WOULD UNLOCK AND LOCK IT EASILY. THIS IS A WONDERFUL PROBLEM TO HAVE AS I WORK IN THE MOST CRIME RIDDEN GHETTO IN THE US AND I HAVE A 6 MONTH OLD I WANT TO GET IN AND OUT OF THE CAR EASILY, BUT CAN'T. UPDATED 2/13/15*JS
PURCHASED A 2009 NISSAN MURANO. HAS ONLY 72,000 MILES AND IS ONLY 5 YEARS OLD. ACCORDING TO THE LOCAL NISSAN DEALER, THE TRANSFER CASE APPARENTLY WENT BAD AND IS NOT COVERED UNDER THE EXTENDED CVT WARRANTY. INSTEAD, THEY QUOTED ME A PRICE OF OVER $3,000 AND NO GUARANTEE THAT THE REPAIR WILL EVEN FIX THE PROBLEM. MY COMPLAINT STEMS FROM A GREAT DEAL OF RESEARCH THAT SHOWS NISSAN IS FAMILIAR WITH THE PROBLEM, THAT THE TRANSFER CASE DESIGN IS FLAWED, AND YET THEY REFUSE TO RECALL THE ITEM. THE PROBLEM APPEARS SO PREVALENT, THAT I AM HAVING TROUBLE EVEN LOCATING A TRANSFER CASE TO REPLACE IT WITH. AS A SINGLE FATHER OF THREE (3) BOYS, I DO NOT HAVE THE RESOURCES FOR THIS REPAIR, ESPECIALLY GIVEN THAT I ATTEMPTED TO PURCHASE A RELATIVELY NEW VEHICLE TO AVOID HAVING TO MAKE SUCH COSTLY REPAIRS. I WOULD HOPE YOUR ORGANIZATION WOULD STEP IN ON BEHALF OF THE AMERICAN CONSUMER FOR WHAT IS, IN ESSENCE, THE REPETITIVE EXTORTION OF MURANO PURCHASERS AND NOT WAIT UNTIL THE UNTIMELY DEATH OF A MURANO DRIVER AND, GOD FORBID, ITS PASSENGERS... *TR
THE FRONT DRIVER SIDE SEAT BELT WILL NOT RETRACT AND IS LAYING LOOSELY IN THE CAR AND IS UNUSABLE. THE FRONT PASSENGER SEAT BELT IS JUST THE OPPOSITE, IT IS STUCK TIGHT AND WILL NOT COME OUT AND IS UNUSABLE. THIS IS NOT SAFE BECAUSE NEITHER SEATBELT CAN BE USED AND I BELIEVE SEATBELTS SHOULD BE A LIFETIME GUARANTEE. *TR
PURCHASED CAR NEW IN MAY 2008. BATTERY WENT DEAD AFTER NOT BEING DRIVEN IN FEB 2009. JUMPED BATTERY AND DISCUSSED WITH DEALER. WAS TOLD TO DISCONNECT BATTERY IF CAR WAS NOT GOING TO BE DRIVEN FOR 2 WEEKS. DID THIS BUT BATTERY DIED AGAIN IN JUNE 2009. TOOK CAR TO DEALER; THEY FOUND NO PROBLEM. BATTERY DIED AGAIN IN MARCH 2010 (MILEAGE 9,208). DEALER PUT IN A NEW BATTERY. IN MAY 2011, BATTERY DIED AGAIN(MILEAGE 15,527) . HAD DISCONNECTED BATTERY DURING A VACATION, WHEN THE CAR WAS SITTING, AND IT STARTED UPON RETURN BUT DIED 3 DAYS LATER. WENT TO DEALER AND THEY KEPT CAR FOR SEVERAL DAYS, ATTEMPTING TO FIND THE PROBLEM. THEY DISCONNECTED THE CAR ALARM, AND ASSURED ME THEY WOULD STAND BY THE CAR IF THIS HAPPENED AFTER 3 YR. WARRANTY EXPIRED. RETURNED FROM VACATION IN OCT 2011 AND AGAIN THE BATTERY WOULD NOT START THE CAR (MILEAGE 17,760). DEALER INSTALLED ANOTHER NEW BATTERY. JUNE 2014 THE CAR DIED AGAIN AFTER SITTING FOR 3 DAYS. DEALER WILL NOT ACCEPT PROBLEM WITH CAR AND/OR BATTERY AND WILL CHARGE A DIAGNOSTIC FEE TO RESOLVE PROBLEM. SINCE THEY HAVEN'T BEEN ABLE TO SOLVE PROBLEM OVER THE PAST 5 YEARS, AM RELUCTANT TO PAY THEM AGAIN. HAVE FILED COMPLAINT WITH NISSAN CUSTOMER SERVICE. NO RESPONSE TO DATE. *TR
NEW VEHICLE WAS BOUGHT SEPTEMBER 2009. ON 04/26/2011, EAST CHARLOTTE NISSAN'S MECHANICS CHANGED TRANSFER CASE BECAUSE LEAKING. VEHICLE HAD 29,505 MILES. ON MARCH 24, 2014, ECN'S ASSISTANT SERVICE MANAGER SAID IT IS NECESSARY TO CHANGE TRANSFER CASE AND GASKET BECAUSE LEAKING. VEHICLE HAD APROX 70,000 MILES. AFTER OWNER REQUESTED HELP TO NC CONSUMER PROTECTION, ECN'S GENERAL MANAGER REPLIED NEITHER OF THOSE LEAKS WOULD BE CONSIDERED ABNORMAL SINCE REPAIR WAS NEARLY THREE YEARS AND VEHICLE WAS DRIVEN 50,000 MILES. ALSO, HE STATES THAT OWNER BECAUSE HIS FINANCIAL SITUATION WANTS TO GET VEHICLE FIXED AT NO COST AND THAT IS DISHONEST AND UNETHICAL. OWNER NEVER TRIED TO GET A FREE REPAIR. HE ONLY WOULD LIKE TO KNOW: WHY TRANSFER CASE AND GASKET SHOULD BE CHANGED EVERY THREE YEARS BECAUSE LEAKING? HOWEVER, THE FIRST TIME THEY WERE CHANGED HAPPENED AFTER ONE YEAR AND SEVEN MONTHS AND WITH LESS THAN 30,000 MILES. *JS
COOPER CS4 TOURING TIRES LEAKING AIR IN COLD WEATHER. I HAVE A NISSAN MURANO, THIS WINTER WITH THE VERY COLD TEMPERATURES THESE TIRES HAD TO HAVE AIR ADDED EVERY WEEK. I'M TALKING ABOUT 5 TO 6 POUNDS OF PRESSURE. HAD THEM BEAD SEALED BUT THEY CONTINUED TO LEAK. POSTED COMPLAINTS ON MURANO WEB SITES AND WAS TOLD BY OTHER DRIVERS WITH COOPER TIRES," THE PROBLEM WAS THE COOPER TIRES." HAD THE OEM GOODYEARS TILL 55K AND NEVER HAD THIS PROBLEM. I AM POSTING THIS NOW SO OTHER PEOPLE WITH THESE TIRES WILL CHECK THEM MORE OFTEN. *JS
CAR WAS MAKING LIGHT CLICKING SOUNDS STARTED DRIVING BEFORE GETTING UP TO SPEED CAR MADE A POPPING SOUND AND JERKED NOT ALLOWING ME TO CONTINUE DRIVING. CAR WILL START MOVING FINE FOR A FEW FEET THEN WILL CONTINUE.... PER AUTO REPAIR PART IS CALLED TRANSFER CASE $3000+ REPAIR ACCORDING TO A COMPLAINT WEB SITE THIS ISSUE IS COMMON IN MURANO'S. *TR
THE DOOR LOCK ACTUATOR STOPS WORKING TRAPPING THE RIDER IN THE CAR.
2009 NISSAN MURANO, FRONT PASSENGER DOOR, WILL NOT OPEN WITH EITHER THE OUTSIDE OR INSIDE DOOR HANDLE. THE DOOR IS LOCKED CLOSED. IN THE CASE OF NORMAL OPERATION OR IN AN EMERGENCY THE DOOR CANNOT OPEN. IT APPEARS THAT NISSAN IS VERY WELL AWARE OF THIS ISSUE FROM THE NUMBER OF COMPLAINTS ON FORUMS AND THE INTERNET. THERE ARE SEVERAL YEARS IN WHICH THE VEHICLES THAT HAVE THIS ISSUE. THERE IS NO CORRECTIVE ACTION BEING TAKEN BY NISSAN, NOR IS THERE ANY NOTIFICATION FOR REPAIR, REPLACEMENT, RECALL, ETC. I WOULD FIND IT HARD TO BELIEVE THAT THIS IS NOT CONSIDERED A SAFETY ISSUE. I HOPE THAT NHTSA LOOKS INTO HAVING NISSAN PUT IN A CORRECTIVE ACTION. THIS ISSUE OF DOOR HANDLES NOT OPERATING ARE ON SEVERAL YEARS' MODELS AND HAVE BEEN AN ONGOING ISSUE TO THE VEHICLE OWNERS. *TR
THE DRIVER'S SIDE DOOR BEGAN MAKING A LOUD NOISE WHEN THE DOOR WAS UNLOCKED OR LOCKED. I WENT TO THE NISSAN DEALERSHIP AND WAS TOLD IT WAS BE $575 TO FIX. I CHOSE NOT TO FIX IT AT THAT TIME. NOW, A COUPLE OF MONTHS LATER, THE DOOR WILL NOT ALWAYS LOCK WHEN THE BUTTON ON THE DOORHANDLE IS PUSHED OR WHEN THE KEY FOB IS USED. THE DOOR WILL CONTINUE TO MAKE THE LOUD NOISE, BUT SOMETIMES YOU HAVE TO TRY TO LOCK THE DOOR 10-15 TIMES BEFORE THE DOOR WILL LOCK. THIS IS A CONCERN AS I NEED MY DOORS TO LOCK TO PROTECT ITEMS IN THE VEHICLE. ALSO, I AM AFRAID THE DOOR WILL NOT UNLOCK OR LOCK IN THE EVENT OF AN EMERGENCY.
THE AUTOMATED STEERING COLUMN TILT CEASED TO OPERATE. DEALER SAID THE INSTALLATION OF A NEW TILT MOTOR WAS REQUIRED. COST TO INSTALL NEW TILT MOTOR, INCLUDING LABOR AND TAX, WAS $555.36. I PAID THIS AMOUNT TO DEALER FOR REPLACEMENT. NISSAN MOTOR COMPANY HAS A PROBLEM WHEN AN AUTOMATED MECHANISM, AS THIS ON 5 YEAR OLD CAR, FAILS.
FRONT LEFT DRIVER SIDE DOOR CANNOT BE OPENED FROM THE INSIDE OR OUTSIDE TRAPPING ME, THE DRIVER, INSIDE THE VEHICLE. A SIMILAR PROBLEM OCCURRED LAST YEAR, 04/09/2013 @ 91,393 MILES, WITH THE FRONT PASSENGER DOOR. AGAIN, TRAPPING THE PASSENGER INSIDE THE VEHICLE. THESE FAULTY MANUFACTURED PARTS NEEDED TO BE REPLACED: 80501-1AA0A & 80500-1AA0A (LOCK & REMOTE C).
WE WERE DRIVING AND THE CAR LOST SPEED. WE HAD THE CAR TOWED TO THE NISSAN DEALER AND THEY DIAGNOSED THAT THE BATTERY HAD FAILED. THIS WAS THE SECOND NEW BATTERY. THEN, THE CAR RAN UNTIL THE BATTERY WENT DEAD AND AGAIN THE CAR STOPPED ON THE ROAD IN TRAFFIC WITHOUT WARNING. AGAIN THE CAR WAS TOWED TO THE NISSAN DEALER AND THIS TIME THE PROBLEM WAS DIAGNOSED AS A BAD ALTERNATOR. QUESTIONS BOUGHT UP THAT THE 2008 NISSAN MURANOS HAD A CAMPAIGN TO REPLACE FAULTY ALTERNATORS BUT NOT THE 2009. PROBLEM IS THAT WITHOUT WARNING LIGHT ON THE DASH THAT THERE IS A PROBLEM WITH THE CHARGING SYSTEM, THE CAR BATTERY GOES DEAD AND THE CAR STOPS WHILE DRIVING. THE RISK OF CATASTROPHIC ACCIDENT IS EXTREME. *TR
I TOOK MY CAR IN FOR AN OIL CHANGE AND WAS INFORMED THAT IT NEEDED A NEW SEAL ON THE TRANSFER CASE. IF I DID NOT DO THIS THE CAR WOULD LOCK UP AND NOT MOVE. THE REPAIR COST WOULD BE 1500 TO 3800 DOLLARS. IT SEEMS THAT NISSAN HAS A HISTORY WITH ITS POWER TRAINS AND SHOULD NOT EXPECT A CUSTOMER TO REPAIR IT AND BE TOLD THAT IT JUST HAPPENS AND WILL AGAIN WITH SUCH MINIMAL MILEAGE. I HEARD A FEW OTHER CUSTOMERS BEING TOLD THAT THEY ALSO HAD MAJOR REPAIRS THAT WERE NEEDED WHEN GOING IN FOR ROUTINE MAINTENANCE. IT DOES APPEAR THAT DEALERSHIPS HAVE A WAY TO EXTORT LARGE SUMS OF MONEY FROM PEOPLE IN A STRUGGLING ECONOMY! *TR
I HAVE NEVER OWNED A VEHICLE WITH THIS MANY BLIND SPOTS! I HAVE HAD SO MANY "CLOSE CALLS" AND IT FINALLY CAUGHT UP TO ME. I WAS BACKING OUT OF A PARKING PLACE AND BACKED INTO A CAR. THE CAR WAS DOUBLE PARKED BUT I LOOKED IN MY MIRRORS AND OVER MY SHOULDER AND NEVER SEEN THE CAR. THIS BEING SAID, I WAS ALREADY SCARED OF MY MURANO PRIOR TO THIS BECAUSE OF THE SIDE BLIND SPOTS. I HAVE ALMOST HIT PEDESTRIANS, CARS, AND BICYCLISTS CROSSING THE STREET ON NUMEROUS OCCASIONS. THE VEHICLE WHERE THE SIDE MIRRORS ARE IS WAY TO BIG, ALONG WITH THE MIRRORS, THERE IS A HUGE BLIND SPOT. I HAVE BEEN VERY CAUTIOUS WHEN TURNING BECAUSE OF THIS BUT NEVER REALIZED HOW THE BLIND SPOT IN THE SIDE REAR WAS I TILL I HIT THAT CAR. THE REAR BACK WINDOWS ARE SMALL BUT THE ISSUES IS THE WINDOWS ARE TO HIGH AND THE BODY IS AT AN UPWARD SLANT LEAVING NO VIEW WHEN LOOKING OVER YOUR SHOULDER. THIS GIVES PEOPLE A SENSE THAT THEY CAN SEE BUT YOU CAN NOT SEE A CAR SITTING AT YOUR REAR QUARTER PANEL. WITH ALL OF THE BLIND SPOTS I AM AFRAID I WILL RUN OVER A PEDESTRIAN WALKING ACROSS THE STREET AS I AM TURNING AND NOW AFRAID I WILL BACK INTO SOMETHING OR SOMEONE DUE TO THE SIDE REAR BLIND SPOTS. *TR
PURCHASE A 2009 NISSAN MURANO WAS TOLD IT HAD A BRANDED TITLE FROM CARFAX. CALLED 1800NISSAN 1 BEFORE I PURCHASE THE VEHICLE AND ASKED THEM TO RUN THE VIN NUMBER AND THE LADY WAS ABLE TO TELL ME THE WHOLE HISTORY BUT SAID THEY HAD NO RECORD THAT IT WAS A FACTORY BUYBACK SAID PROBABLY A MISTAKE WITH THE STATE WHO TITLED THE CAR. TRANSMISSION WENT OUT WHICH IS STILL COVERED BY NISSAN AND THEY SAID THEY WILL NOT COVER IT BECAUSE THE CAR WAS BRANDED AND ADMITTED TO ME ON A RECORDED LINE THE PERSON I TALKED TO GAVE ME FALSE INFORMATION. ALL SHE COULD SAY WAS SORRY THERE IS NOTHING NISSAN WILL DO FOR ME. I LEARNED THE CAR WAS BOUGHT BACK BECAUSE OF THE AIRBAGS AND WITH TWO SMALL CHILDREN I WOULD HAVE NEVER PURCHASE THIS VEHILE KNOWING THAT. NISSAN DOES NOT WANT TO ASSIST ME IN ANY WAY. IVE WORKED IN THE CAR INDUSTRY FOR 16 YEARS AND I MADE SURE TO CALL TO FIND OUT WHAT ISSUES THAT VEHICLE HAD AND BOUGHT IT BECUASE THE REP I TALKED TO AT NISSAN SAID THERE WAS NO RECORD IT WAS EVER PURCHASED BACK OR NEVER TOLD ME IT HAD AIRBAG PROBLEM. THE LADY ADMITTED HER REP TOLD ME WRONG INFO AND ALL I CAN GET IS SORRY AND NOW IM GOING TO BE OUT $3800 FOR A NEW TRANSMISSION. ITS WRONG AND NISSAN NEED TO DO SOMETHING BETTER THEN SORRY FOR ME. IF I HAD THIS INFORMATION FROM NISSAN WHEN I CALLED WOULD HAVE NEVER PURCHASED THIS CAR. PLEASE HELP ME ANY WAY YOU CAN THANKS.
AFTER STARTING FROM A COLD START (PARKED OVERNIGHT) I NOTICED THE BRAKE PEDAL WAS SOFT AND WENT ALMOST TO THE FLOOR. THERE WAS NO PRIOR SIGN OF BRAKE FAILURE AND THE CAR STILL COULD STOP, JUST NOT AS QUICKLY OR FIRMLY AS NORMAL. CAR WAS TAKEN TO A REPAIR SHOP WHO DIAGNOSED A LEAKING MASTER CYLINDER BUT THERE WAS NO BRAKE FAILURE WARNING LIGHT. AFTER THE SHOP REPLACED THE MASTER CYLINDER AND BLEED THE SYSTEM THEY FOUND ANOTHER LEAK IN THE ABS CONTROLLER/ECU MODULE. AN INTERNAL LEAK, AND NO REPAIR IS POSSIBLE. THE SHOP SAYS THEY HAVE SPOKEN TO NISSAN AND LOOKED ONLINE BUT FIND NO INFORMATION ABOUT OTHER SIMILAR BRAKING SYSTEM FAILURES, NO TSB'S, NO RECALLS. I FIND IT VERY DISTURBING THAT TWO CRITICAL BRAKE PARTS COULD BOTH BE LEAKING AND FAILING, AND THE CAR SHOWED NO BRAKE WARNING LIGHTS, NO ABS WARNING LIGHTS, NO INDICATION OF ANY PROBLEM WHILE THE BRAKES HAD OBVIOUSLY ALREADY FAILED. THIS IS A FAIRLY LOW MILEAGE SINGLE-OWNER VEHICLE WHICH HAS NOT BEEN IN ANY ACCIDENTS AND HAS BEEN MAINTAINED PROPERLY. THE FAILED PARTS (BRAKE MASTER AND ABS CONTROLLER/ECU ARE BEING HELD AVAILABLE FOR INSPECTION.
SHORTLY AFTER PURCHASING OUR 2009 NISSAN MURANO IN SEPT 2012 A LOUD NOISE WAS HEARD AT TIMES IN THE FLOOR BOARD...IT WAS DISCOVERED TO BE A BROKEN MOTOR MOUNT...THIS WAS REPLACED UNDER 30 DAY WARRANTY FROM PLACE OF PURCHASE. THE SUNROOF COVER ALSO WAS DEFECTIVE AS IT WOULD NOT OPEN COMPLETELY AT TIMES AND ALSO REQUIRED REPLACING. SINCE THIS TIME IN 2013 THE WIPERS DO NOT WORK PROPERLY AT ALL TIMES...THIS HAS NOT BEEN RECREATED FOR A TECH TO INSPECT....SOMETIMES THEY DO NOT GO AS FAST AS SHOULD IF HEAVY RAIN AND OTHER TIMES GO TOO FAST IF BARELY DRIZZLING, THIS IS ON THE INTERMITTENT FUNCTION. FEBRUARY 2014 WAS DUE TO TAKE IN FOR ROUTINE OIL CHANGE THAT DAY AND SERVICE ENGINE SOON LIGHT CAME ON THAT MORNING...WAS ADVISED NEEDS NEW CATALYTIC CONVERTER, WAS AT 85K, MANF. WARRANTY WENT OUT AT 80K, EXTENDED WARRANTY WE PURCHASED AND PAID EXTRA FOR WAS TO COVER UP TO 150K; HOWEVER, DOES NOT COVER THIS PART. NISSAN SAYS NOTHING ON THEM, FUNNY THEY ARE THE ONES WHO MADE THE VEHICLE, AND REGARDLESS OF THIS BEING A USED VEHICLE (WE ARE THE SECOND OWNER) THIS IS NOT SOMETHING YOU CAN TELL IN ADVANCE IS GOING OUT...WE HAVE NOT HAD ANY NOISE PRIOR AND THIS WAS FIRST TIME LIGHT CAME ON. THIS IS VERY COSTLY AND SOMETHING THAT HAS TO BE FIXED IN ORDER TO PASS INSPECTION OR I WILL NOT HAVE A VEHICLE TO DRIVE. *TR
CAR WOULD NOT START, EVERYTHING WORK IN THE CAR, BUT IT WOULD START, PUT A NEW BATTERY IN THE CAR AND IT WORK. A COUPLE OF DAYS WENT BY (CAR STARTED EVERY TIME) ONE DAY CAR DID THE SAME THING GOT ANOTHER BATTERY FOR IT AND CAR STARTED AND RAN, 3RD TIME WAS DOWN TOWN THE CAR WOULD NOT RUN IT STARTED BUT WOULD NOT MOVE. GOT IT HOME FINALLY STARTED THE CAR THE NEXT DAY CAUSE I THOUGHT MAYBE IT WAS THE SECURITY ON WHY IT WOULDN'T DRIVE. I STARTED THE CAR TO LET IT WARM UP, WENT OUT 10 MIN. LATER AND THE CAR WAS NOT RUNNING. GOT ANOTHER BATTERY CAR STARTED TOOK IT TO THE LOCAL CENEX THEY CHECK THE CAR AND SAID THE ALTERNATOR WAS NOT WORKING. THEY DID A TEST, WHEN I WOULD TURN MY LIGHTS ON AND HEAT THE BATTERY WAS DRAINING. MY SON CHARGED THE LAST BATTERY THAT WAS IN MY CAR AND IT TOOK THE CHARGE AND STILL IS, SO 3 BATTERY CANT BE BAD. CALLED NISSAN TO SEE ABOUT THE RECALL ON MY NISSAN, NO MY CAR WAS NOT, I CALLED NISSAN AND THEY WOULD NOT PUT MY CAR ON THE LIST. I BOUGHT THE CAR USED AND NOT SURE WHERE IT CAME FROM MY CAR IS DOING THE SAME THING EVERYONE IS COMPLAINING ABOUT, IF THE ALTERNATOR IS BAD COVER IT..PLUS THE CLOSES NISSAN DEALER IS 3 TO 4 HOURS AWAY. *TR
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 94,000.
BOTH FOBS (CAR KEYS) WENT BAD ON MY 2009 NISSAN MURANO, UNABLE TO LOCK AND OPEN DOORS USING THE FOB. I HAD TO REMOVE THE KEY FROM THE FOB TO UNLOCK THE DOORS. AT NIGHT THIS WAS A SAFETY ISSUE AS I HAD TO STRUGGLE TO TAKE THE KEY OUT OF THE CASE IN THE DARK. REPLACED BATTERIES IN THE FOB AND DID NOT RESOLVE THE ISSUE. ON JANUARY 22, 2014 I MAILED A LETTER TO NISSAN OF AMERICA ASKING FOR REIMBURSEMENT OF THE NEW FOB I HAD TO PURCHASE. NISSAN WAS UNABLE TO OFFER FINANCIAL ASSISTANCE WITH THE REPLACEMENT OF THE FOB AS THE VEHICLE BEING OUTSIDE OF THE NEW VEHICLE LIMITED WARRANTY. AS I EXPRESSED MY CONCERN TO NISSAN THAT A CAR KEY SHOULD NEVER HAVE TO BE REPLACED. THESE FOBS ARE MANUFACTURING DEFECTS I UNDERSTAND REPLACING A BATTERY BUT NOT THE ENTIRE FOB. THE COST OF ONE FOB WAS $239.61. *TR
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE BATTERY OF HER VEHICLE HAD TO BE REPLACED 3 TIMES AND THE AIR BAG AND TPMS WARNING LIGHTS WERE ILLUMINATED. THE DEALER STATED THAT THE SENSORS WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 700. *TR
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WAS EXAMINED AT THE DEALER FOR ROUTINE MAINTENANCE WHEN THE MECHANIC DISCOVERED THAT THE TRANSFER CASING WAS LEAKING FLUID AND NEEDED TO BE RESEALED. THE CONTACT WAS INFORMED THAT THE DEFECT COULD CAUSE THE VEHICLE TO SUDDENLY STALL. THE CONTACT WAS ALSO INFORMED THAT THE LEFT FRONT AXLE SHAFT WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TR
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG SERVICE CHIME SOUNDED AND THE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 08V521000 (AIR BAGS ELECTRICAL SYSTEM) THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000 WAS AND THE CURRENT 52,000.
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO DECELERATE WITH EXTREME HESITATION. IN ADDITION, THE ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S DESTINATION BUT FAILED TO RESTART ONCE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT HEAD GASKET WAS FRACTURED. THE TECHNICIAN RECOMMENDED THAT THE ENGINE BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
MY 2009 NISSAN MURANO WILL HESITATE FOR 10-20 SECONDS WHILE I DRIVING DOWN THE ROAD OR HEADING UP HILL. I TOOK IT TO THE ESCONDIDO NISSAN DEALERSHIP AND THEY STATED THAT MY TRANSMISSION NEEDED TO BE REPLACED. THEY REPLACED IT AT A GREAT COST TO ME, BUT I AM EXPERIENCING THE SAME HESITATION. IT IS DANGEROUS BECAUSE MY CAR WILL STOP FOR NO GOOD REASON, CAUSING THOSE BEHIND ME TO HAVE TO SLAM ON THEIR BRAKES. NISSAN STATES THAT BECAUSE I RECEIVED AN UPGRADED TRANSMISSION AND UPGRADED PARTS, I CAN EXPECT THIS SORT OF HESITATION FROM HERE ON OUT. I DO NOT FEEL SAFE DRIVING MY VEHICLE AND NISSAN IS NOT REPAIRING MY VEHICLE IN ORDER TO MAKE IT SAFE. *TR
VEHICLE IS CURRENTLY PARKED AT DEALER WITH CONFIRMED BRAKE/WHEEL LOCKING PROBLEM OCCURRING IN ONE WHEEL AT TIME AND RANDOM AMONG 3 OF THE 4 WHEELS EACH TIME APPLIED IN MODE SIMILAR TO ABRUPT STOP AND IN SLICK CONDITIONS.THIS BRAKING PROBLEM DID RESULT IN AN ACCIDENT 11/18/2013. THE COMPUTERS INDICATE EVERYTHING WORKING PROPERLY YET TECH'S ARE ABLE TO CONFIRM THAT IS NOT THE CASE. AFTER NUMEROUS TESTS, DEALER TECH'S WERE ADVISED BY NISSAN TO CEASE FURTHER TESTING AND OPEN CASE WITH CONSUMER AFFAIRS. INITIAL BRAKE ISSUE REPORTED 8/7/2012. BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. DID NOT HAPPEN EVERY TIME BUT FREQUENT. CAUSED INCONSISTENT STOPPING CONTROL AND ALMOST CAUSED ACCIDENT DRIVING AND EVEN PULLING A PARKING SPOT. DEALER REPLACED MASTER CYLINDER. VEHICLE WAS AGAIN RETURNED TO DEALER 12/26/2012 FOR SOFT/SPONGY BRAKE PROBLEM BRAKES WOULD GO ALL THE WAY TO THE FLOOR WITH UNSAFE AND REDUCED BRAKING ABILITY. DEALER HAD VEHICLE UNTIL 1/4/2013. APPEARS THEY REPLACED MASTER CYLINDER AGAIN, TO NO AVAIL. THEY CONTACTED NISSAN TECH-LINE FOR ASSIST. REPLACED ABS CONTROL MOD ASSY AND BRAKES APPEARED NORMAL AGAIN. 6 DAYS LATER ON 1/10/2013. STREET WAS SNOW COVERED. I LIGHTLY APPLIED BRAKES & VEHICLE BEGAN TO LOSE CONTROL, WITH REAR OF THE VEHICLE TRYING TO COME AROUND. THE VEHICLE FELT LIKE A WHEEL OR BRAKE LOCKED UP CAUSING ME TO BEGIN SLIDING, THEN LIKE TRACTION CONTROL WAS MALFUNCTIONING CAUSING FURTHER LOSS OF CONTROL. THEY CHECKED IT & CONCLUDED EVERYTHING WAS WORKING PROPERLY.
MY HUSBAND TOOK MY VEHICLE FOR A NORMAL OIL CHANGE. HE WAS THEN INFORMED THAT THE TRANSFER CASE HAD A LEAK AND IT WOULD COST OVER $3,000.00 TO HAVE IT REPLACED. I DO HAVE AN EXTENDED WARRANTY AND BETWEEN NISSAN AND THE EXTENDED WARRANTY I AM BEING JUGGLED AROUND AS TO WHO IS RESPONSIBLE TO PAY FOR THE REPLACEMENT. I HAVE SINCE FOUND OUT THAT THE FACTORY WARRANTY WAS EXTENDED DUE TO THE MANY PROBLEMS ASSOCIATED WITH THIS ISSUE. I HAVE BEEN LOOKING AND HAVE FOUND THAT THIS HAS BEEN A PROBLEM ON THE MURANO FOR QUITE SOME TIME. APPARENTLY IF THE TRANSFER CASE RUNS DRY OF THE SMALL AMOUNT OF OIL IT HAS, IT CAN LOCK UP THE ENTIRE DRIVETRAIN AND RENDER THE VEHICLE UN-DRIVABLE. THE TRANSFER CASE IS DIRECTLY RELATED TO THE CVT AND MANY OF THE FAILED CVT'S VEHICLES HAVE HAD CRACKED OR LEAVING TRANSFER CASES. SINCE THERE SEEMS TO BE A CONSIDERABLE AMOUNT OF INCIDENTS AND NISSAN IS AWARE OF THE ISSUE, IT SEEMS UNBELIEVABLE THAT THEY ARE NOT FIXING THE TRANSFER CASE ISSUE, ESPECIALLY SINCE IT IS A POTENTIAL SAFETY CONCERN. IT SEEMS FIT THAT SINCE NISSAN KNOWS ABOUT THE ISSUE THEY SHOULD BE RESPONSIBLE FOR ALL COSTS FOR REPAIRS WHICH INCLUDES LABOR, PARTS AND ANY OTHER RELATED EXPENSES. *TR
I WAS TOLD TODAY THAT I HAVE LEAK IN THE TRANSFER CASE IN MY 2009 NISSAN MURANO AWD. I WAS TOLD BY THE SERVICE ADVISOR THAT THE LEAK COULD CAUSE A FIRE IF THE FLUID DRIPS ONTO THE CATALYTIC CONVERTER. AFTER SEARCHING THE WEB, I FOUND MANY OTHER NISSAN MURANOS WITH SIMILAR COMPLAINTS. I THINK NISSAN SHOULD BE FORCED TO MAKE THE NECESSARY REPAIR (EST. GIVEN $2725) WHEN THE 60,000 MILE WARRANTY HAS EXPIRED. *TR
UPON EXITING MY DRIVEWAY THE STEERING WHEEL TILT/TELESCOPIC MECHANISM BEGAN TO GRIND AND THE STEERING WHEEL RATCHETED LOWER & LOWER ONTO MY LEGS. PRESENTING A DIFFICULT DRIVING POSITION AND MAKING INGRESS & EGRESS TO & FROM THE VEHICLE DIFFICULT. I AM AWARE OF A SERVICE BULLETIN ON THIS PROBLEM FROM NISSAN NTB-09-073 *JS
OUR VEHICLE IS A 2009 NISSAN MURANO SL WITH RELATIVELY LOW MILEAGE. AROUND NOVEMBER OF 2010 THE DOOR LOCK ACTUATORS BEGAN TO RANDOMLY FAIL TO WORK ON THIS VEHICLE. OVER A PERIOD OF SEVERAL MONTHS THE MALFUNCTIONING DOOR LOCK ACTUATORS SPREAD TO ALL FOUR OF THE DOORS ON THIS CAR. I HAVE CONTACTED TWO DIFFERENT DEALERSHIPS AFTER HAVING LEARNED THAT THIS IS A VERY COMMON FAILURE ON MULTIPLE YEAR MODELS OF NISSANS. BOTH DEALERS EXPLAINED THERE WAS NO RECALL AND THAT THE REPAIRS WOULD LIKELY RUN $1200 TO $1800 TO FIX ALL FOUR DOORS. LIVING IN THE HOUSTON AREA AND HAVING A GRANDCHILD, THIS IS AN EXTREMELY DANGEROUS SITUATION. NISSAN SHOULD BE REQUIRED TO RECALL THE VEHICLES SUFFERING FROM THIS DEFECT. OTHER VEHICLES THAT I HAVE OWNED FOR MANY YEARS NEVER SUFFERED A FAILURE OF SUCH A CRITICAL COMPONENT. THE PRICE DEALERS ARE CHARGING FOR THIS REPAIR IS OUTRAGEOUS IN LIGHT OF THE FACT THAT IT IS SO CRITICAL TO SAFETY. THE INABILITY TO QUICKLY AND SAFELY LOCK A VEHICLE INVITES OCCUPANTS TO BE EJECTED IN THE EVENT OF A CRASH AND MAKES OCCUPANTS OF THE VEHICLE MUCH MORE VULNERABLE TO CAR JACKING OR OTHER FORCED ENTRY CRIMES. PLEASE LOOK INTO THE FREQUENCY AND SEVERITY OF THIS ISSUE AND FORCE NISSAN TO ACKNOWLEDGE THIS VERY SIGNIFICANT DEFECT IN THEIR VEHICLES. *TR
THE VEHICLE IS REGISTERED IN MY DAUGHTERS NAME. THE NISSAN DEALERSHIP STATED THAT THERE WAS A SHORT IN THE ALTERNATOR AND THE BATTERY HAD COMPLETELY BURNT OUT DUE TO IT. THAT PUT THE MURANO INTO THE "FAIL SAFE" MODE. THIS OCCURRED AT A VERY DANGEROUS INTERSECTION, LEAVING MY DAUGHTER STRANDED IN THE #2 LANE AND THERE WAS NOT A SHOULDER AVAILABLE. AFTER RESEARCHING MURANO'S I FOUND THAT IT IS JUST LIKE WHAT HAPPEN TO THE 2005 MURANO'S THAT HAD TO RECALLED. AFTER WRITING AND CALLING NISSAN, THEY REFUSED TO HELP WITH THE MATTER. THE NHTSA NEEDS TO PUSH NISSAN FOR A RECALL. *TR
I HAVE BEEN HAVING PROBLEMS WITH THE CVT TRANSMISSION AND WAS TOLD THE FACTORY WARRANTY WAS EXTENDED TO DOUBLE THAT OF ITS ORIGINAL OFFER DUE TO MANY PROBLEMS. I TOOK MY MURANO TO THE DEALER TO HAVE THE CVT REPLACED AND WHILE I WAS THERE, THE DEALERSHIP TOLD ME THE TRANSFER CASE WAS LEAKING ALSO AND WOULD NEED A NEW SEAL BUT IT WAS EXPENSIVE. I RECEIVED A CALL LATER FROM THE DEALER STATING THAT MY PARTICULAR VIN CONTAINED A TRANSFER CASE THAT HAD NO SEPARATE SEAL OPTION AND THE ENTIRE CASE WOULD NEED REPLACED FOR OVER $3,000. WITH VERY LITTLE LOOKING I SEE THAT THIS HAS BEEN A PROBLEM ON THE MURANO FOR SEVERAL YEARS AND THEY HAVE CHANGED THE WARRANTY TO COVER THE FAULTY CVT TRANSMISSION BUT NOT THE TRANSFER CASE WHICH HAS GONE HAND IN HAND WITH PREVIOUS CVT'S. (IF IT'S ONE, IT'S BOTH) APPARENTLY, IF THE CASE RUNS DRY OF OIL (WHICH IT DOESN'T HAVE MUCH IN THE FIRST PLACE) IT CAN LOCK UP THE ENTIRE DRIVETRAIN AND RENDER THE VEHICLE UN-DRIVABLE. THE TRANSFER CASE IS DIRECTLY RELATED TO THE CVT AND MANY OF THE FAILED CVT'S VEHICLES HAVE HAD CRACKED OR LEAKING TRANSFER CASES AS WELL. CONSIDERING THE NUMBER OF INCIDENTS AND AWARENESS OF NISSAN WITH THIS ISSUE, IT SEEMS ABSURD THEY NOT REMEDY THE TRANSFER CASE ISSUE, ESPECIALLY WITH IT BEING A POTENTIAL SAFETY CONCERN. BUT KNOWING THAT THE TRANSFER CASE IS UNSERVICEABLE AND A FULLY ENCLOSED, INTEGRAL PART OF THE MAIN DRIVE TRAIN SHOULD CLEARLY PUT NISSAN IN THE HOT SEAT FOR ALL COSTS FOR REPAIRS LABOR, PARTS, AND ANY OTHER RELATED E
UNABLE TO OPEN DRIVER'S AND PASSENGERS FRONT DOOR. WAS FINALLY ABLE TO OPEN PASSENGER FRONT DOOR STILL UNABLE TO OPEN DRIVER'S. IF YOU WANT TO DRIVE CAR AT THIS POINT MUST CLIMB OVER SEAT. *TR
WHEN MY WIFE GOT OUT OF THE VEHICLE, THE AUTOMATIC STEERING COLUMN ADJUSTING MOTOR MADE A TERRIBLE NOISE AND STOPPED WORKING LOCKING THE WHEN IN THE DOWN POSITION. *TR
THE AUTOMATIC ADJUSTMENT OF THE STEERING COLUMN GEARS ARE BROKEN AND THE STEERING WHEEL IS STUCK IN THE UP POSITION. *TR
AIR BAG LIGHT STAYS ON. UPON REVIEW BY THE NISSAN DEALERSHIP, I WAS INFORMED THAT THE SENSOR UNDERNEATH THE PASSENGER SEAT COULD BE THE REASON THE LIGHT WAS BLINKING. THE COST OF REPAIR WOULD BE $2500.00. UPON REVIEW ON THE NISSAN WEBSITE THIS INFORMATION WAS FOUND "NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT." MY VEHICLE IS HAVING THE SAME PROBLEM, YET I WAS INFORMED BY NISSAN THAT MY VEHICLE WAS NOT INVOLVED IN THE RECALL. IT SEEMS AS IF THIS IS A SAFETY ISSUE AND NEEDS TO BE INVESTIGATED. *TR
AUTOMATIC DOOR LOCKS ON ALL FOUR DOORS MALFUNCTIONED, NOT AUTOLOCKING OR UNLOCKING WITH SMART KEY, OR DOOR HANDLE BUTTON. PASSENGER SIDE IS INTERMITTENT, SO IT IS UNCERTAIN WHEN DOOR IS LOCKED OR NOT AND I CANNOT GET MY CHILD OUT OF THE CAR FROM THE OUTSIDE WITHOUT SOMEONE ELSE BEING INSIDE TO MANUALLY UNLOCK THE BACK DOORS. THIS IS AN EMERGENCY SAFETY ISSUE AND REQUIRES RECALL. *TR
I JUST GOT OFF THE PHONE WITH THE NISSAN DEALERSHIP AND THEY INFORMED ME THAT THERE WAS A LEAK BETWEEN THE TRANSFER CASE AND THE TRANSMISSION, IT ALSO CATCHES REALLY HARD WHEN YOU PUT IT INTO REVERSE OR DRIVE AND SOMETIMES TO A MINUTE TO FINALLY GO INTO GEAR. . THEY ALSO SAID THIS WAS A RECALL BUT FOR SOME REASON MY MURANOS VIN WASN'T POPPING UP AS ONE OF THE 2009 MURANOS THAT FELL UNDER THE RECALL. I WAS LOOKING AROUND YOUR WEB-SITE AND I SAW ANOTHER PERSON WAS HAVING THIS SAME ISSUE, AND IT SOUNDS LIKE THEY MIGHT HAVE BEEN TOLD THE SAME THING WE WERE. WHICH WAS BASICALLY TO KEEP AN EYE ON IT AND IF IT GETS WORSE OR IN BETTER TERMS WHEN IT GETS WORSE TO TAKE IT IN AND SPEND $3,000 TO HAVE IT FIXED. I'M NOT COMPLETELY SURE HOW THIS RECALL THING WORKS BUT IF ITS HAPPENING TO MULTIPLE 2009 NISSAN MURANO'S IT SEEMS LIKE THE RECALL SHOULD BE FOR THE WHOLE YEAR NOT JUST CERTAIN ONES. *TR
THE CAR WAS TAKEN TO THE NISSAN DEALERSHIP APPROXIMATELY 4 MONTHS AGO AND I WAS NOTIFIED OF THE TRANSFER CASE LEAKING AND WAS QUOTED AT LEAST $3,000 TO FIX IT. I WAS TOLD IT WILL EVENTUALLY GO AND WILL AFFECT MY TRANSMISSION BUT TO STAY ON TOP OF MY OIL CHANGES AND FLUIDS TO HELP PREVENT THE SYSTEM FROM FAILING. AT MY NEXT OIL CHANGE I ASKED IF THE SYSTEM WAS CHECKED AND I WAS TOLD "EVERYTHING LOOKS GOOD." ABOUT A WEEK AGO (WAS NOT DUE YET FOR A OIL CHANGE) MY CAR WOULD JOLT INTO REVERSE AND WOULD BE HESITANT TO GO AND SAME THING WITH DRIVING FORWARD. THE CAR IS STUCK IN AWD, TRANSMISSION CLICKS WHEN DRIVING, AND JOLTING OCCURS DRIVING FORWARD AND REVERSING. APPARENTLY THIS IS A COMMON PROBLEM WITH THE TRANSFER CASE FAILING IN THIS TYPE OF CAR. *TR
THE PASSENGER DOOR BEHIND THE DRIVERS DOOR LOCK DOES NOT LOCK/UNLOCK WITH USING EITHER THE FOB OR WHEN THE CAR STARTS MOVING AND ALL THE DOOR LOCKS SHOULD LOCK AUTOMATICALLY. THIS IS A HUGE SAFETY ISSUE, EITHER THE DOOR IS NOT LOCKED AND SOMEONE CAN CARJACK IT OR IF WE HAD TO EVACUATE THE CAR AND WE HAD MANUALLY LOCKED THIS DOOR, ANYONE SITTING IN THAT SEAT WOULD NOT BE ABLE TO GET OUT UNLESS THEY CAN UNLOCK IT MANUALLY THEMSELVES, IF SOMEONE WANTED TO TRY AND GET THEM OUT EXTERNALLY, NOT GO TO HAPPEN! GO ON ANY NISSAN MURANO FORUM AND THIS IS A LONG TERM INHERENT PROBLEM WITH NISSAN DOOR LOCKS., WHY IS THIS NOT GETTING ADDRESSED??? *TR
UNABLE TO PUT FUEL IN THE VEHICLE! *TR
I PUT THE DRIVERS SIDE SUN VISOR DOWN TO GET THE SUN OUT OF MY EYES, WHEN I WENT TO PUT IT BACK UP, I HEARD A POP AND IT JUST HUNG THERE--- NOW THE SUN VISOR WILL NOT GO BACK UP AND IT'S A SAFETY HAZARD AS IT IS BLOCKING MY REAR VIEW MIRROR BUT ALSO ANNOYING. NISSAN WILL NOT FIX IT AND I DON'T HAVE THE MONEY TO REPLACE IT AS IT COSTS APPROXIMATELY $400 AND I JUST LOST MY JOB ON FRIDAY. PLEASE ISSUE A RECALL FOR THIS!! *TR
I WAS DRIVING AT 55-60 MPH WITH NO VEHICLES IN FRONT OF ME, AND MY SUNROOF EXPLODED OUTWARD. SOUNDED LIKE A GUN SHOT GOING OFF INSIDE THE CAR. GLASS SLID OF THE BACK OF THE CAR AND I SLIGHTLY OPENED THE SUN SHADE AND WHERE THE GLASS IS THERE WAS A BIG HOLE WHERE IT HAD BLOWN OUT. *TR
PASSENGER SIDE AIRBAG WON'T TURN ON. *TR
THE STEERING COLUMN IS STUCK AND THE MOTOR AND GEARS FAILED. THIS HAS BEEN LISTED MORE THAN 100 TIMES ON THE INTERNET IN VARIOUS BLOGS. TURNS OUT THE AUTOMATIC ADJUSTMENT EACH TIME YOU GET IN AND OUT OF THE CAR KILLS THE MOTOR AND GEARS AND IS ACTUALLY ADDRESSED IN A SERVICE BULLETIN NTB-09-073 HAVING THIS HAPPEN ALSO AFFECTED THE AIR BAG AND THE WARNING LIGHT IS NOW ON. *TR
WHEN VEHICLE IS ACCELERATED FROM A STOP, LOUD THUMP IS FELT AND HEARD FROM FLOORBOARD. NISSAN DEALER REFUSED TO COVER REPLACEMENT OF CRACKED FRONT END MOTOR MOUNTS. OTHER MURANO OWNERS REPORT THE SAME PROBLEM. THIS IS AN OBVIOUS SAFETY ISSUE. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Nissan Murano → · Every Murano year → · How the figures are calculated →