Page 11 of 14 · complaints 501–550 of 676

2007 Nissan Murano complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Seats
Filed Jan 30, 2012100,000 milesNC

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 45 MPH , THE DRIVER'S SEAT FELL BACKWARD ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED TO THE CONTACT THAT THE SEAT FRAME WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS UNKNOWN.

Seats
Filed Jan 23, 201264,800 milesNV

DRIVER SEAT REAR STRUCTURE BROKE, SEAT UNHINGED FROM BASE, LEAVING CHAIR ROCKING AS I DRIVE OR TURN. *TR

Seats
Filed Jan 22, 201262,000 milesPA

WHILE STOPPING AT A STOP SIGN - GOING APPROXIMATELY 5 MPH WE HEARD A LOUD CRACKING SOUND FROM THE DRIVER FRONT SEAT. UPON INSPECTION, WE NOTICED THAT THE RIVET THAT HOLDS THE SEAT ON THE SEAT RAIL COMPLETELY SNAPPED OFF. THIS IS FAULTY WORKMANSHIP OR INFERIOR PRODUCTS IN MY MIND AS I'VE HAD A TOYOTA AND FORD IN THE PAST AND NEVER HAD ANY ISSUES WITH THE SEATS. *TR

Power Train
Filed Dec 28, 201162,000 milesMD

I PURCHASED MY CAR LABOR DAY OF 2010. IN APRIL 2011, MY CAR WAS DIAGNOSED WITH HAVING A CRACKED TRANSFER CASE. I SPENT $1800 TO HAVE IT FIXED AND NOW DECEMBER 27, 2011 MY TRANSFER CASE IS CRACKED AGAIN. I HAVE ONLY HAD MY CAR FOR A LITTLE OVER A YEAR AND I DON'T BELIEVE I SHOULD BE GOING THROUGH THIS AND PUTTING OUR MORE MONEY WHEN I OWE SO MUCH ON IT. I DON'T UNDERSTAND WHAT IS GOING ON BUT I AM CONVINCED IT IS A MANUFACTURE PROBLEM... *TR

Visibility
Filed Dec 28, 201150,000 milesCA

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER'S SUN VISOR WOULD DROP DOWN AND OBSTRUCT HIS VISION WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Visibility
Filed Dec 8, 201130,000 milesFL

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT WAS DRIVING 50 MPH WHEN THE DRIVER SIDE VISOR FAILED TO STAY IN POSITION. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER CONFIRMED THE VISOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 45,000.

Electrical System › Software
Filed Dec 5, 201160,000 milesNC

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE PARKED, SHE NOTICED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIANS STATED THAT THE FRONT PASSENGER SIDE SEAT BELT WOULD HAVE TO BE REPLACED. THE AIR BAG WARNING LIGHT CONTINUED TO ILLUMINATE AFTER THE REPAIR. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 08V521000 (ELECTRICAL SYSTEM: SOFTWARE), THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Seats
Filed Nov 13, 201199,500 milesPA

THE DRIVERSIDE SEAT BRACKET BROKE. THERE ARE FOUR MOUNTS ON THE DRIVERSIDE SEAT THAT HOLD THE POWERSEAT TO THE VEHICLE.THE LEFT REAR OF BRACKET OF THE SEAT BRACKET ESSENTIAL SNAPPED. THE DRIVER WEIGHS NO MORE THAN 190 POUNDS. THE OWNER WENT TO THREE NISSAN DEALERSHIPS AND THEY ACKNOWLEDGED THE ISSUE, BUT NISSAN HAS DECLINED TO MAKE THE REPAIR. IF THE VEHICLE IS IN ACCIDENT THEN THERE IS A HIGH LIKELIHOOD THAT THE DRIVER WILL NOT BE HELD IN PLACE AS FORWARD MOMENTUM WILL FORCE THE DRIVER INTO THE STEERING WHEEL OR THROUGH THE WINDSHIELD. *TR

Seats
Filed Nov 12, 2011MD

DRIVER SEAT TRACK ASSEMBLY BROKE, FRONT RIGHT OF TRACK ( WELD BROKE). SEAT ROCKS. SAFETY ISSUE AND NISSAN WILL NOT COVER UNDER OUR EXTENDED WARRENTY. DEALERSHIP CLAIMS THAT THEY HAVE NEVER SEEN THIS BEFORE - STATE IS USUALLY BREAKS IN REAR OF TRACK. *TR

Steering
Filed Nov 9, 201167,152 milesCA

THE POWER STEERING HOSE SPRUNG A LEAK CAUSING THE STEERING TO GO OUT. *TR

Engine and Engine Cooling
Filed Nov 3, 201184,493 milesNY

THIS VEHICLE IS ONLY FOUR YEARS OLD WITH ONLY 84000 MILES, WHILE DRIVING I HEARD A LOUD SOUND COMING FROM UNDER THE VEHICLE. I TOOK THE VEHICLE IN TO FIVE TOWNS NISSAN THEY TOLD ME THAT I HAVE A BIG PROBLEM, MY TRANSFER CASE IS NOT GOOD. THE TRANSFER CASE, SEAL-OIL AND SEAL- OIL RING WOULD BE $2750.82. LABOR AND TAX WOULD BE BRING IT TO $4074.33. NOW WE ALL KNOW OWNERS OF THIS VERY CUTE VEHICLE THAT IT HAS A FACTORY DEFECT AND WE NEED MORE PEOPLE LIKE MYSELF TO COME FORTH SO THE WOULD HAVE NO CHOICE BUT TO RECALL THESE VEHICLES. *TR

Visibility
Filed Oct 26, 201140,000 milesGA

THE VISORS WILL NOT STAY IN THE UP OR STOW POSITION CAUSING A SAFETY ISSUE FOR THE DRIVER. IT WILL BLOCK THE DRIVER'S VISION WHEN IT FALLS. THE NISSAN MOTOR CORPORATION IS AWARE OF THE PROBLEM BUT REFUSES TO DO ANYTHING ABOUT THE PROBLEM WITHOUT CHARGING THE OWNERS OF THE VEHICLES. THE NISSAN MURANO SL AWD I OWN WAS VERY EXPENSIVE AND THE DEALER IS WANTING $300.00 OR MORE TO REPAIR THE PROBLEM WITH NO HELP WITH THE COST FROM NISSAN. *TT

Seats
Filed Oct 24, 2011NY

MY FRONT DRIVER SEAT HAS BECOME LOOSE AND ROCKS UP AND DOWN. THE DEALER SAYS THE SEAT BOTTOM FRAME IS BROKEN AND NEEDS TO BE REPLACED ,BUT WILL NOT ACCEPT ANY RESPONSIBILITY FOR THE FAULTY PART. *TR

Latches/Locks/Linkages
Filed Oct 23, 201135,000 milesNM

1. THE RIGHT FRONT DOOR LOCK IS NOT LOCKING/UNLOCKING WITH THE REMOTE NOR EITHER OF THE INTERIOR BUTTONS. 2. THE REAR HATCH IS NOT LOCKING/UNLOCKING ALSO. THIS IS A HUGE SAFETY ISSUES. BEING UNABLE TO OPEN THE RIGHT FRONT DOOR WITHOUT LEANING OVER FROM THE DRIVER'S SEAT OR USING THE KEY CAN MAKE IT NEARLY IMPOSSIBLE TO ENTER OR EXIT THE VEHICLE IN AN EMERGENCY. HAVING RESEARCHED THIS ONLINE, THIS IS AN ONGOING ISSUE WITH THE NISSAN AND INFINITY SUVS. NISSAN IS AWARE OF THE ISSUE SIMPLY BECAUSE OF THE AVAILABILITY OF THE REPLACEMENT PARTS BEING INSTOCK AT THE DEALERSHIPS. NISSAN NEEDS TO TAKE RESPONSIBILITY FOR THE SAFETY OF OWNERS AND USERS OF THEIR PRODUCTS. THERE SHOULD BE A NOTICE SENT TO THEIR DEALERS AND, WHEN THE LOCKING MECHANISM FAILS, NEEDS TO BE REPLACED BY NISSAN AT THEIR EXPENSE. *TR

Latches/Locks/Linkages
Filed Oct 19, 2011LA

THE DOOR LOCK ON THE FRONT PASSENGER DOOR MAY OR MAY NOT LOCK OR UNLOCK WITH THE KEY REMOTE OR THE DOOR LOCK BUTTONS ON THE OUTSIDE LATCH AND INSIDE DOOR. THIS BECOMES A SAFETY ISSUE WHILE DRIVING, AS I LIKE TO KEEP MY DOORS LOCKED IN THE EVENT OF AN ATTEMPTED CARJACKING. *TR

Visibility
Filed Oct 3, 201154,165 milesTX

VISOR, DRIVER SIDE CONTINUALLY FALLS DOWN. *TR

Seats
Filed Sep 29, 2011100,000 milesIL

ON THE DRIVER'S POWER SEAT, THE SEAT FRAME BREAKS AND THE SEAT ITSELF BECOMES UNSTABLE, ROCKING BACK AND FORTH SEVERAL INCHES. THE SEAT'S INSTABLILTY IS NOTICABLE ON CORNERS WHEN IN MOTION. THIS IS APPARENTLY A FAIRLY COMMON OCCURANCE AS BOTH THE DEALERSHIP AND VARIOUS CAR REPAIR SHOPS ARE FAMILIAR. NISSAN'S ANSWER TO THIS SAFETY ISSUE IS TO CHARGE OWNERS APROXIMATELY $1,000 TO INSTALL A REPLACEMENT SEAT FRAME. *TT

Visibility
Filed Sep 29, 201130,000 milesTX

DRIVER SIDE SUN VISOR FAILED. WILL NOT RETRACT AND STAY UP. *TT

Engine and Engine Cooling › Engine
Filed Sep 27, 2011LA

2007 NISSAN MURANO. CONSUMER STATES ENGINE MOUNT FAILURE *TGW THE CONSUMER STATED WHEN THE ENGINE MOUNT FAILED, ADDITIONAL REPAIRS WERE REQUIRED AT A COST OF OVER $600. *JB

Seats
Filed Sep 26, 201145,000 milesGA

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE SEAT FRACTURED. THE DEALER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PERFORM THE REPAIRS AT THE OWNER'S EXPENSE BUT THE CONTACT DECLINED. THE MANUFACTURER WAS AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 70,000. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Visibility
Filed Sep 14, 2011IL

DRIVER SIDE SUN VISOR DOES NOT STAY IN DOWN POSITION. EVEN THOUGH VEHICLE HAS EXTENDED WARRANTY, NISSAN REFUSES TO COVER IT. VISOR HAS TO BE HELD BY HAND WHILE DRIVING TO STAY IN CORRECT POSITION. IF NOT HELD, THEN VISOR MOVES OUT OF POSITION SOMETIMES BLOCKING VIEW OF TRAFFIC LIGHTS AND VEHICLES AHEAD. *KB

Visibility
Filed Sep 13, 201138,000 milesFL

THIS IS A 2007 MURANO PURCHASED NEW IN 2008. ON SEPTEMBER 12, WHILE DRIVING AT LOW SPEED (25 MPH) THE DRIVER SIDE VISOR LOST ITS GRIP AND FELL TO A HANGING POSITION. THIS IS A HAZARD AS IT IMPAIRS VISIBILITY. I HAVE RESEARCHED THE NISSAN FORUMS AND FOUND OUT THIS IS A VERY COMMON PROBLEM WITH MURANOS DATING BACK TO 2004. HOWEVER, DESPITE THOUSANDS OF COMPLAINTS, I HAVE NOT SEEN THAT A RECALL HAD BEEN ISSUED. IT IS VERY DISTURBING THAT THE PART/REPAIR IS REALLY EXPENSIVE. *TR

Seats
Filed Sep 8, 201165,000 milesIN

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SEAT WOULD WOBBLE FROM SIDE TO SIDE ABNORMALLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 67,000.

Seats
Filed Sep 6, 2011AZ

APPROX. 2 MONTHS AGO, I NOTICED THAT THE DRIVERS SEAT OF MY VEHICLE WAS WOBBLING. THE VEHICLE HAS 65,000 MILES ON IT. UPON INSPECTION, I FOUND THAT THE LEFT, REAR PORTION OF THE SEAT WAS NO LONGER ATTACHED TO THE BODY OF THE CAR. THE SEAT MOVES WHEN I ENTER AND EXIT THE CAR AND IT LEANS WHILE MAKING TURNS DRIVING THE VEHICLE. I CHECKED ON LINE FOR ANY POSSIBLE RECALLS RELATED TO THIS ISSUE, AS THE SEAT SHOULD NOT BE LOOSE AND I SEE IT AS A HUGE SAFETY RISK SHOULD I BE IN A COLLISION. THE SEAT IS NOT SECURED TO THE BODY OF THE VEHICLE. I FOUND MANY CONSUMER COMPLAINTS RELATED TO THIS ISSUE INVOLVING NOT ONLY THE 2007 YEAR MODEL, BUT OTHER YEAR MODELS AS WELL. MANY OF THE INDIVIDUALS STATED THAT THEY HAD CONTACTED THEIR NISSAN DEALERSHIP AS WELL AS CORPORATE NISSAN AND WERE TOLD THAT THIS DEFECT IS NOT INVOLVED IN A RECALL BECAUSE IT IS NOT A SAFETY ISSUE, YET THEY WILL RECALL AN AIR CLEANER TUBE THAT HAS A TENDENCY TO COME LOOSE. THE DEALERSHIPS WILL REPAIR THE COMMON DEFECT FOR MORE THAN A $1000. I SENSE THAT THIS ISSUE HAS ALREADY COME TO YOUR ATTENTION, AFTER SEEING THE NUMBER OF COMPLAINTS REPORTED. PLEASE HELP US TO GET NISSAN TO THE NEXT RIGHT THING BY BACKING THEIR PRODUCT AND MORE IMPORTANTLY, REPAIRING A GROSS DEFECT THAT ABSOLUTELY MAKES THEIR VEHICLES AFFECTED, UNSAFE TO DRIVE. THANK YOU FOR YOUR CONSIDERATION. *TR

Seats
Filed Sep 1, 201123,000 milesVA

WHEN I INITIALLY PURCHASED MY 2007 MURANO, THE DRIVER-SIDE ELECTRIC SEAT WOULD ROCK SLIGHTLY WHEN LEANING FORWARD OR BACK. RECENTLY THE FRAME CONNECTING THE FRONT OF THE SEAT (JUST UNDER THE CUSHION) TO THE FLOOR FRAME SNAPPED AND CAUSED THE ENTIRE SEAT TO FOLD BACKWARDS. LUCKILY I HAD JUST PULLED INTO MY DRIVEWAY AND WAS ABLE TO STEP ON THE BRAKE AND PUT IT IN PARK BEFORE I WAS IN AN ACCIDENT. UPON EXAMINATION, THE FRAME NECESSARY TO SECURE THE SEAT TO THE FLOOR WAS WOEFULLY INADEQUATE. I HAVE SEARCHED THE INTERNET AND HAVE FOUND MANY OTHERS COMPLAINING OF THE SAME ISSUE. *TR

Steering
Filed Aug 24, 201174,000 milesTN

AT ANY RATE OF DRIVING THE WHEELS BEGIN TO SHAKE AND THE CAR RATTLES. TURNING AND STEERING BECAME VERY DIFFICULT. THE CAR WAS TAKEN TO A MECHANIC AND HE INDICATED THE POWER STEERING FLUID WAS LOW AND THUS ADDED FLUID. SEVERAL WEEKS LATER IT HAPPENED AGAIN AND FLUID WAS ADDED AGAIN AND THE MECHANIC STATED THE POWER STEERING HIGH PRESSURE HOSE WAS LEAKING POWER STEERING FLUID AND NEEDED TO BE REPLACED. APPROXIMATE MILEAGE 74,000. FLUID HAS TO BE REPLACED CONSISTENTLY AND I AM TERRIFIED OF DRIVING THE CAR. THIS IS A COMMON PROBLEM WITH THE MURANO. *TR

Seats
Filed Aug 17, 201148,000 milesNY

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE DRIVER'S SIDE SEAT BROKE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SEAT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFERED ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 48,000. THE VIN WAS UNAVAILABLE.

Seats
Filed Aug 16, 201130,000 milesNJ

THE SEATBELT RELEASE MECHANISM HAS BECOME INTERMITTENT (STICKY) OVER THE PAST SEVERAL WEEKS. THIS APPEARS TO BE DUE TO THE COLLAPSE OF THE DRIVER'S SEAT FRAME, WHICH OCCURRED ON THIS VEHICLE SEVERAL MONTHS AGO. THE SEAT BELT APPEARS TO BE ANCHORED TO THE SEAT FRAME ON THE RIGHT SIDE, AND TO THE VEHICLE BODY ON THE LEFT SIDE. THE WOBBLING MOTION OF THE DRIVER'S SEAT DUE TO THE COLLAPSED FRAME APPEARS TO AFFECT THE SEAT BELT TENSION, WHICH MAY BE AFFECTING THE OPERATION OF THE RELEASE MECHANISM. I AM AWAITING THE SAFETY RECALL ON BOTH OF THESE ISSUES. *KB

Steering
Filed Aug 11, 2011105,000 milesNC

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A RATTLING SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS, WHERE THE MECHANIC STATED THAT THE POWER STEERING FLUID WAS LOW. A FEW DAYS AFTER THE POWER STEERING FLUID WAS ADDED, THE RATTLING SOUND CONTINUED AND THE POWER STEERING FLUID WAS LOW AGAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIAN STATED THE POWER STEERING HIGH PRESSURE HOSE WAS LEAKING POWER STEERING FLUID AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

Visibility
Filed Aug 10, 201150,000 milesAZ

THE DRIVER'S SIDE SUN VISOR FALLS DOWN AND BLOCKS THE VIEW OF THE DRIVER. I USED TO KEEP MY SEAT UP HIGH BECAUSE I'M SHORT, AND IT HELPED ME HAVE A BETTER VIEW OF THE ROAD. I'VE LOWERED MY SEAT BECAUSE WHEN THE VISOR FALLS IT COMPLETELY BLOCKS MY VIEW. THE VISOR HAS STARTED FALLING AT LEAST ONCE EVERY TIME I DRIVE IT. IT EVEN HAPPENS ON THE FREEWAY, WHERE THE ROAD IS SMOOTH. *TR

Visibility
Filed Aug 1, 201182,000 milesNJ

THE DRIVER'S SIDE SUN VISOR ABRUPTLY FALLS DOWN OBSTRUCTING THE VIEW OF THE DRIVER. IT HAPPENS NOW CONTINUOUSLY. *KB

Seats
Filed Jul 31, 201167,000 milesIN

I HAVE A 2007 NISSAN MURANO. THE DRIVER SIDE LEFT WELD BRACKET BROKE ON MY SEAT. I AM THE ONLY DRIVER OF THIS CAR AND I AM A FEMALE WEIGHING 140 POUNDS. I DON'T THINK THAT IS AN EXCESSIVE AMOUNT OF WEIGHT FOR A SEAT TO HOLD. THIS HAS CREATED A HUGE SAFETY HAZARD FOR ME... AND IT'S GOING TO COST ME AROUND $1200 TO FIX. THIS DOESN'T SEEM RIGHT TO ME... I HAVE SEEN A LOT OF COMPLAINTS ABOUT THIS SAME ISSUE. WHY HASN'T NISSAN STEPPED IN AND ISSUED A RECALL TO MAKE THIS RIGHT BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED, DUE TO THIS ISSUE. I'M THINKING OF GETTING RID OF THIS CAR AND MOVING ON... I WAS UNDER THE IMPRESSION THAT NISSAN MADE A QUALITY VEHICLE THAT WAS BUILT TO LAST AND SAFE, BUT WHAT KIND OF VEHICLE IS SAFE THAT CAN'T SAFELY HOLD A 140 POUND FEMALE INTO HER SEAT??? WAKE UP NISSAN AND DO THE RIGHT THING!!!! *TR

Power Train › Automatic TransmissionFire
Filed Jul 25, 201192,000 milesMA

MY 2007 NISSAN MURANO'S DIFFERENTIAL JUST FAILED ON A HIGHWAY WITHOUT ANY WARNING. I WAS WITH THREE KIDS ON A HIGH WAY AND IT WAS PITCH DARK. THE ONLY THING I DID THAT DAY WAS TO CHANGE MY REAR TYRES AND I HAVE NO IDEA IF THIS MIGHT HAVE CONTRIBUTED TO IT. UPON RESEARCH FOR A NEW PART, I REALIZED THAT QUITE A LOT OF PEOPLE HAVE HAD THE SAME COMPLAINTS ABOUT THEIR MURANO AND I AM NOT SURE IF THEY SHOULD BE FORCED TO RECALL THE VEHICLE. *TR

Seats
Filed Jul 18, 201159,620 milesCA

THE DRIVER-SIDE SEAT FRAME BROKE ON MY 2007 NISSAN MURANO AFTER NORMAL USE ONLY. I WAS LUCKY THAT IT BROKE WHILE THE CAR WAS PARKED. SINCE THE SEAT DROPS SUDDENLY WHEN THE FRAME BREAKS, THIS IS AN OBVIOUS SAFETY HAZARD. NISSAN DID NOT OFFER TO REPAIR THE SEAT. THEY TOLD ME THE PART ALONE COSTS $950 AND I WOULD HAVE TO PAY FOR IT BEFORE THEY WOULD EVEN ORDER THE PART. *KB

Air Bags › Frontal
Filed Jul 16, 2011105,000 milesIL

MY AIR BAG LIGHT ON THE DRIVERS SIDE STARTED FLASHING. AFTER TAKING IT TO A NISSAN MECHANIC I WAS TOLD THAT THE WHOLE AIR BAG ASSEMBLY NEEDS TO BE REPLACED TO THE TUNE OF $1200.00. I HAVE NOTICED A LOT OF AIR BAG PROBLEMS FOR NISSANS JUST RANDOMLY GOING BAD. WE DIDN'T GET INTO A WRECK OR ABUSE THE CAR IN ANY WAY.... IT JUST STOPPED WORKING. ONE OF THE REASONS WE PURCHASED THIS VEHICLE WAS BECAUSE IT HAD A 5 STAR SAFETY RATING. LITTLE DID I REALIZE THAT THE AIRBAG WILL JUST STOP WORKING WHILE I AM DRIVING. I BELIEVE THAT NISSAN SHOULD REPAIR THIS DEFECT AND ALL OTHERS LIKE IT. AS I PREVIOUSLY STATED WE DIDN'T DO ANYTHING WRONG TO CAUSE THIS AND THEY HAVE HAD NUMEROUS COMPLAINTS OVER THIS PROBLEM. PLEASE HELP ME AND OTHERS. THANK YOU. *TT

Power Train › Transfer Case (4-wheel Drive)
Filed Jul 11, 201160,638 milesOR

I HAD A TRANSFER CASE FAILURE ON MY 2007 NISSAN MURANO 600 MILES AFTER I HIT 60,000 MILES ON MY CAR. MY CAR'S AWD SYSTEM FAILS AT SLOW SPEEDS AND TURNS. TO CORRECT THE FAILURE IS 3 K +. I AM TOLD BY MY LOCAL DEALER THIS OCCURS FREQUENTLY HOWEVER IT IS NOT A RECALLED ITEM YET. I WAS ALSO TOLD IF I BROUGHT IT IN 600 MILES EARLIER THEY WOULD COVER THE REPAIRS. *TT

Visibility
Filed Jul 11, 201140,750 milesOK

THE DRIVERS SIDE SUN VISOR BROKE AND WILL NOT STAY IN THE UP POSITION. IT FALLS DOWN UNEXPECTINGLY AND CAUSES THE VIEW OF THE DRIVER TO BE BLOCKED. THIS HAS HAPPENED ON TWO OCCASSIONS THAT ALMOST CAUSED A WRECK. NISSAN CLAIMS THIS IS NOT COVERED UNDER THE WARRANTY. THERE HAVE BEEN NUMEROUS COMPLAINTS ON THE NISSAN WEBISTE BECAUSE THEY WILL NOT RECALL THIS ITEM. TO REPLACE THE SUN VISOR IS $350-500. *TT

Seats
Filed Jul 10, 201195,000 milesIL

DRIVER SIDE POWER FLAT BRACKET/ MOTOR BROKE. *TR

Seats
Filed Jul 10, 201176,000 milesCO

DRIVER SEAT BECAME UNSECURE. *TR

Seats
Filed Jul 9, 2011123,467 milesLA

I HATE TO COMPLAIN AND I'VE NEVER FILED A COMPLAINT BEFORE, BUT SOME TYPE OF MOTION HAS TO BE ENFORCED WITH THE NISSAN MURANO LINE OF VEHICLES. THERE ARE SO MANY ISSUES WITH THIS VEHICLE THAT I HAVE CHOSEN TO LIST THE MOST HAZARDOUS AND FRUSTRATING ONES. THE FIRST ISSUE WAS RECALLED. MONTHS BEFORE A RECALL WAS FINALLY ENFORCED, I ALMOST GOT SEVERELY HURT AT A STOPLIGHT WHEN THE AIR EXHAUST HOSE SLIPPED OFF ON MY 2007 NISSAN MURANO, WHICH CAUSED IT TO COMPLETELY STOP IN THE MIDDLE OF DRIVING THROUGH THE STOPLIGHT. THE SECOND ISSUE WILL ALSO CAUSE NEAR DEATH EXPERIENCES/DEATHS IF A RECALL IS NOT ENFORCED. MY DRIVER SIDE SEAT AND 1,000S OF OTHERS' DRIVER SIDE SEATS HAVE A COLLAPSED REAR BRACKET WHICH CAUSES THE SEAT TO MOVE BACK IN FORTH. THIS IS EXTREMELY DANGEROUS! A REAR-END COLLISION COULD BE JUST AS FATAL AS A HEAD ON COLLISION DUE TO THE FACT THAT THE SEAT WILL MOVE FORWARD AND THROW THE DRIVER INTO THE AIR BAG BREAKING THEIR NECK AND VARIOUS OTHER FATAL INJURIES TO GRAPHIC TO LIST. I FORESEE A HUGE LAWSUIT AS NISSAN HAS BEEN ALERTED OF THIS ISSUE MANY TIMES AND REFUSES TO COVER IT, EVEN FOR VEHICLES STILL UNDER WARRANTY. INSTEAD, THEY CHARGE ON AVERAGE $1,200 TO FIX IT. IF YOU WOULD LIKE TO SIMULATE THE ISSUE, YOU ARE MORE THAN WELCOME TO USE MY MURANO WITH A CRASH TEST DUMMY AND CRASH IT INTO A WALL. THE MOST NERVE WRECKING ISSUE IS THE BREAKS. NO MATTER WHAT KIND OF BRAKES YOU HAVE INSTALLED OR WHO INSTALLS THEM (EVEN THE DEALER), THEY STILL SQUEAK EXTREMELY LOUD. ONCE

Seats
Filed Jun 27, 201172,000 milesAZ

2007 NISSAN MURANO DRIVER'S SEAT FRAME, REAR LEFT WELD BROKE AS I GOT INTO MY CAR. IT MADE THE SEAT WOBBLE BACK AND FORTH CREATING A VERY SERIOUS SAFETY HAZARD NOT ONLY IN CONTROLLING THE VEHICLE, BUT ALSO IF THERE WERE A CRASH. CAR WAS TAKEN TO A DEALERSHIP FOR APPRAISAL. THE QUOTE WAS FOR $1400. NISSAN CONSUMER AFFAIRS WOULD NOT COVER IT UNDER "GOOD WILL". I AM NOT A LARGE MAN AND THE SEAT BRACKETS SHOULD NOT BREAK AFTER 4 YEARS ON ENTERING AND EXITING THE VEHICLE. *TR

Seats
Filed Jun 23, 201122,050 milesNY

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER SEAT SUDDENLY COLLAPSED BACKWARD, CAUSING HIM TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS THEN INSPECTED BY THE DEALER AND THEY ADVISED HIM THAT THERE WERE TWO BRACKETS THAT WERE FRACTURED AND THE ENTIRE SEAT WOULD NEED REPLACING. THE MANUFACTURER WAS THEN CONTACTED AND THEY ADVISED THE CONTACT THAT THE FAILURE WAS CAUSED BY WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 22,050.

Seats
Filed Jun 23, 201122,051 milesNY

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE CONTACT HEARD A CRACK WITHIN THE FRONT DRIVER SIDE SEAT. THE FRONT DRIVER SIDE SEAT BEGAN TO SLIDE BACK AND FORTH INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THE SEAT TRACK ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,051.

Engine and Engine Cooling
Filed Jun 13, 201145,000 milesFL

FALIURE OF COOLANT RESERVE TANK. NOTICED A LEAK UNDER THE CAR AND AT FIRST IT COULD NOT BE TRACED. BUT ON THE LAST OIL CHANGE A CRACK ON THE EDGE OF THE COOLANT TANK WAS NOTICED. DEALERSHIP HAD THIS PART READILY AVAILABLE IN STOCK, WHICH LEADS ME TO BELIEVE THAT THEY ARE AWARE THAT THERE IS A DESIGN FLAW ON THIS TANK. THE TANK WAS NOT DAMAGED OR SHOWING ANY SIGNS OF WHERE AND TEAR. THE POSITION OF THE CRACK LEADS ME TO CONCLUDE A DESIGN FLAW.

Seats
Filed Jun 11, 201141,549 milesHI

BROKEN DRIVERS SEAT (POWER LEATHER SEAT). LEFT REAR SEAT SUPPORT/FRAME APPEARS TO BE BROKEN. DRIVER'S SEAT HAS NO SUPPORT FROM LEFT REAR PART OF FRAME - TILTED BACK TOWARD THE LEFT REAR CORNER AND ROCKS ON THE LEFT SIDE. ALSO APPEARS TO BE UNRESTRAINED (CAN ROCK FORWARD)ON LEFT REAR CORNER. *TR

Seats
Filed Jun 8, 201180,000 milesFL

MURANO FRONT DRIVERS SEAT FRAME CRACKED/BROKEN SEEN LOTS OF COMPLAINTS ON INTERNET OF OTHER PEOPLE WITH THE SAME ISSUE AND NO RECALL HAS BEEN SUBMITTED TO NISSAN FOR THIS ISSUE TO BE FIXED. COST RUNS OVER A THOUSAND DOLLARS TO FIX. *TR

Seats
Filed Jun 5, 201139,500 milesOH

THE DRIVER'S SEAT STARTED TO ROCK UNDER ACCELERATION AND BRAKING ON MY WIFE'S 2007 (BUILT IN 2008) WHICH AT TIMES MAKES THE VEHICLE HARD TO CONTROL. THIS WAS INITIALLY REPAIRED BY BUSAM NISSAN UNDER WARRANTY ON AUG. 3RD, 2010. THE WARRANTY EXPIRED IN MARCH OF 2011. TWO (2) MONTHS AFTER THIS THE SEAT BEGAN TO ROCK JUST LIKE BEFORE. I TOOK IT TO BUSAM AND THE SERVICE MANAGER SAID $1,400 TO REPAIR. YOU CAN GUESS MY REACTION. A NISSAN REPAIR BY THE DEALER SHOULD BE COVERED FOR AT LEAST A YR. AND SINCE THIS IS THE 2ND OCCASION IN LES THAN A YR. ONE WOULD THINK THEY MIGHT BE CONCERNED. I WAS ADVISED TO CALL NISSAN CUSTOMER SERVICE AND TALKED TO [XXX] IN TN.. SHE DID LVM 3 DAYS LATER SAYING TO CONTACT HER. I CALLED NUMEROUS TIMES AND LVMS FOR HER. 5 DAYS LATER SHE CALLED AND GOT MY WIFE. SORRY, NISSAN IS NOT RESPONSIBLE. THAT'S IT. I HAVE BEEN TRYING TO CONTACT HER FOR 2 WEEKS NOW TO NO AVAIL. THERE ARE 20 PAGES OF COMPLAINTS ON EDMUNDS.COM ALONE PLUS NUMEROUS COMPLAINTS ON THE NISSAN FORUM AND ALSO ON THIS SITE. THE PARTS USED TO REPLACE THE SEAT ARE NOW COMBINED INTO AN $800 COMPLETE PART WHICH INCLUDES THE TWO (2) PARTS REPLACED IN AUGUST, 2010. THE PART #'S ' HAVE BEEN CHANGED BUT I HAVE FOUND A CROSS REFERENCE AND THEY ARE INCLUDED IN THE NEW ASSEMBLY. THIS MUST OF CONCERN TO NISSAN AS THIS MAKES IT EASIER FOR A DEALERSHIP TO DIAGNOSIS AND REPAIR. THIS IS NOW GETTING TO BE A DANGEROUS SITUATION AND I EXPECTED BUSAM TO STAND BESIDE ME BUT THEY WOULD NOT. INFORMATION REDACTED PUR

Visibility
Filed May 31, 201145,125 milesTN

DRIVER'S SIDE SUN VISOR ABRUPTLY FALLS DOWN OBSTRUCTING THE VIEW OF THE DRIVER. *TR

Power Train › Automatic Transmission
Filed May 29, 2011103,500 milesNV

I WAS DRIVING IN TRAFFIC AND I FELT A WEIRD VIBRATION AND THE VEHICLE FELT AS IF IT WAS SURGING FORWARD. FELT LIKE A MISFIRE SO I DROVE IT HOME AND REPLACED THE SPARK PLUGS. I THEN TEST DROVE IT WITH NEW SPARK PLUGS AND THE PROBLEM WAS THE SAME. I TAKE IT TO MY MECHANIC IS HE ADVISES THAT THE CVT AND OR TRANSFER CASE ASSEMBLY IS THE PROBLEM. I THEN GO ONLINE TO RESEARCH IT AND FIND TONS OF STORIES OF ALL THE SAME PROBLEM. THE VEHICLE IS NOW STUCK IN MY GARAGE BECAUSE I AM SCARED TO DRIVE IT AND GET INTO AN ACCIDENT. WHEN I TURN THE WHEEL THE VEHICLE DOESN'T WANT TO MOVE FORWARD , ALMOST LIKE A SLIPPING CLUTCH , AND THEN IT WILL MAKE A LOUD POP AND JERK FORWARD. I AM HAVING IT TOWED TO NISSAN DEALERSHIP AFTER HOLIDAY AND AFTER RESEARCHING I ALREADY KNOW THEY ARE NOT GOING TO COVER IT AND TRY TO STICK ME WITH A 5-6K DOLLAR BILL. ITS NOT THE CONSUMER'S FAULT NISSAN HAS A DEFECTIVE CVT SYSTEM AND DOESN'T WANT TO RECALL IT DUE TO THE EXPENSIVE REPAIR BILL. I GUESS ONCE THIS FAILURE CAUSES SOMEONE TO DIE FROM AN ACCIDENT LIKE THE INCIDENT WITH TOYOTA AND THEIR ACCELERATOR MAYBE THEN THEY WILL HAVE TO RECALL THEIR MURANO'S CVT SYSTEM. *TR

Power Train › Automatic Transmission
Filed May 28, 201130,000 milesCA

UNFORTUNATELY I DID NO ADVANCED RESEARCH ON THE NISSAN MURANO AND NOW WE ARE RESTING AMONG THE GROUP OF OTHER UPSET MURANO OWNERS. A MONTH AGO WE PURCHASED A USED 2007 MURANO SL AWD WITH 29,000 MILES. AFTER A WEEK OF DRIVING IT WE MADE A MODERATELY SLOW STOP AS WE APPROACHED A RED-LIGHTED INTERSECTION. THE VEHICLE SURGED FORWARD AS THE BRAKES WERE BEING APPLIED. WE COULD FEEL THE ANTI-LOCK BRAKES BEGIN TO PULSE AT THE PEDAL. THE USUAL QUITE TRANSMISSION BEGAN TO MAKE SHIFTING NOISES AS IT ARGUED WITH AN ENGINE THAT WAS RISING IN RPM. WITH A LOUD AND PRONOUNCED CLUNK AND MY HEAD WAS THRUST INTO THE HEADREST RESTRAINT PAD. THE VEHICLE STOPPED JUST BEFORE IMPACTING THE REAR OF A CAR BEFORE US. THIS HAS HAPPENED TWICE, WITH REPEAT VISITS TO THE DEALER FOR REPAIRS. THEY SAY THEY FIND NOTHING WRONG, CODES ARE ALL FINE ETC. THEY EVEN SERVICED THE ABS BRAKE SENSORS AT NO CHARGE, BUT I KNOW THAT IS NOT THE PROBLEM HERE. SO IN A NUT SHELL NISSAN HAS DONE NOTHING TO FIX THE PROBLEM, AND IS UNABLE TO HELP US. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Nissan Murano → · Every Murano year → · How the figures are calculated →