I GOT IN MY CAR AFTER WORK, STARTED DRIVING DOWN THE STREET, AND I HEARD A LOUD POP SOUND (LIKE A BAR IN THE SEAT BROKE/POPPED) FROM THE DRIVERS SEAT OF MY VEHICLE. RIGHT AFTERWARDS MY SEAT STARTED ROCKING AND LEANING TO THE LEFT. I PUSHED THE ELECTRICAL SEAT BUTTONS TO MAKE SURE THE POWER WAS STILL WORKING, BUT NOW THE SEAT IS ROCKING. *TR
2007 Nissan Murano complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
WHILE DRIVING AND MAKING A TURN, THE DRIVER'S SEAT BRACKET FAILED CAUSING THE LEFT REAR OF THE SEAT TO DIP DOWN AND ROCK BACK AND FORTH. THE SEAT IS NOW UNSTABLE AND IT IS UNSAFE TO DRIVE THE VEHICLE. UPON DOING SOME RESEARCH ONLINE, I HAVE READ NUMEROUS COMPLAINTS THAT NHTSA AND NISSAN ARE AWARE THAT THESE SEATS ARE A PROBLEM AND THAT PREVIOUS CONCERNS AND REQUESTS FOR A RECALL ON THIS ISSUE HAVE FALLEN ON DEAF EARS. I THINK NISSAN SHOULD TAKE RESPONSIBILITY FOR THIS MANUFACTURING DEFECT AND FIX THESE SEATS BEFORE SOMEONE IS INJURED. *TR
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE DRIVER SEAT BROKE CAUSING IT TO ROCK FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WAS NO RECALL AND TO REPAIR THE SEAT WOULD BE AT A COST TO HIM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED TO PAY FOR HALF OF THE COST OF THE REPAIRS. ALSO, THE MANUFACTURER ADVISED THE CONTACT TO CONTACT NHTSA AND FILED A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 117,125. UPDATED 01/15/13*LJ UPDATED 1/23/2013*JS
THE DRIVERS SEAT LEFT REAR FRAME CONNECTOR JUST BROKE. ITS A METAL PIECE THAT SUPPORTS THE WEIGHT OF THE SEAT AND CONNECT TO THE SEAT TRACK. NOW, MY SEAT WOBBLES LEFT AND RIGHT AND SOME FRONT TO BACK WITHOUT THE SUPPORT. *TR
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT SHE HEARD A LOUD NOISE FROM UNDER THE FRONT DRIVER'S SEAT. IN ADDITION, THE SEAT WOULD ROCK SIDE TO SIDE TOWARDS THE DRIVER'S DOOR WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION WHERE THEY STATED THAT THE LEFT REAR BRACKET ON THE SEAT WAS BROKEN AND NEEDED TO BE REPLACED. THE VEHICLE HAS SINCE BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNED A 2007 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 20 MPH THE STEERING WHEEL LOCKED. THE DRIVER WAS UNABLE TO TURN THE STEERING WHEEL AND CRASHED INTO AN ELECTRICAL POLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. A PASSENGER IN THE FRONT SEAT SUSTAINED A BACK AND NECK SPRAIN AS WELL AS SEVERE PAIN TO HER ENTIRE BODY. THE VEHICLE WAS TOWED AN AUTO BODY SHOP. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
WHILE DRIVING HOME AFTER WORK ON THE INTERSTATE I HEARD A POP AND THE DRIVER SEAT COLLAPSED TOWARD THE DRIVER DOOR. AFTER ALMOST COLLIDING WITH A VEHICLE IN THE ADJACENT LANE I CAME TO A SAFE STOP ON THE SHOULDER AND INVESTIGATED THE DRIVER SEAT. I WAS ABLE TO MOVE THE SEAT 4-5 INCHES FORM THE LEFT REAR TOWARD THE RIGHT FRONT QUADRANT. I LOWERED THE SEAT WHICH TOOK SOME OF THE PLAY OUT OF THE SEAT AND FINISHED THE DRIVE HOME. AFTER FURTHER INVESTIGATION THE METAL SEAT FRAME HAD BROKEN LOOSE AT TWO BRACKETS. I'M STILL RESEARCHING SAFE ALTERNATIVES TO FIX THE SEAT FRAME. THE NISSAN DEALER TOLD ME THEY HAD A TSB ON THE SEAT AND THE REPLACEMENT FRAME HAD THE SAME FATIGUE ISSUES. THIS KNOWN DEFICIENCY BY NISSAN IS A SAFETY HAZARD AND NEEDS TO BE ADDRESSED. *TR
MURANO BEGAN LEAKING FROM THE POWER STEERING HOSE. FELT LIKE I WAS DRIVING A 18-WHEELER. IMPOSSIBLE TO TURN. MADE A LOUD SCREECHING NOISE. COMPLAINED TO NISSAN. THEY INITIALLY PROMISED TO REPAIR THE HOSE BUT THEN BACKED DOWN AND (ARE YOU READY FOR THIS) OFFERED TO SELL ME A NEW NISSAN AT DEALER COST. I'M THE 2ND OWNER AND THE CAR WAS INITIALLY PURCHASED IN 2006. THIS IS A DEADLY PROBLEM AND A FACTORY DEFECT. NISSAN HAS CHOSEN TO IGNORE IT AND MOST PROBABLY FINDS IT LESS EXPENSIVE TO LITIGATE ANY DEATHS AS A RESULT OF THE POWER STEERING HOSE FAILURE RATHER THAN RECALL THE MURANO. *TR
BOUGHT USED MURANO ABOUT 6MTHS AGO- DEALER HAS CARFAX SAID NO PROBLEMS-POWER STEERING HOSE BEGAN TO LEAK AFTER ABOUT TWO WEEKS-THOUGHT IT WAS JUST AIRCONDITIONER-KEPT LEAKING MORE AND STAINING DRIVEWAY-TOOK TO MECHANIC THEY SAID IT WAS POWERING STEERING HYDRAULIC HOSE-COULD CAUSE HOSE BLOW-OUT OR FIRE $$$$$TO REPAIR. IS THERE A RECALL. *TR
STEERING BECAME DIFFICULT AND CAR WAS MAKING LOUD NOISE. I HAD NO STEERING FLUID LEFT AT ALL. MECHANIC SAYS THERE IS A LEAK SOMEWHERE AND IT COULD BE THE STEERING GEAR/RACK THAT COULD COST UP TO $1,700 TO REPAIR .AND THAT THIS IS A COMMON PROBLEM WITH THE 2007 NISSAN MURANO. THERE SHOULD BE A RECALL! *TR
DRVER SIDE SUN VISOR DROPS SUDDENLY WHILE DRIVING OBSTRUCTING VIEW. IT DROPS AGAIN EVERY TIME I HIT A BUMP IN THE ROAD. *TR
DRIVERS SIDE SEAT LEFT REAR BRACKET CONNECTING THE SEAT TO THE SEAT ADJUSTER ASSEMBLY BROKE, CAUSING THE SEAT TO MOVE FREELY UP AND DOWN, ESPECIALLY WHILE TURNING. THIS SEEMS TO BE A COMMON OCCURRENCE ON THIS VEHICLE BASED ON WHAT I'VE READ IN FORUMS. THIS COULD BE VERY DANGEROUS WHILE YOU ARE TURNING YOUR SEAT UNEXPECTEDLY LIFTS UP AND COULD CAUSE YOU TO LET GO OF THE STEERING WHEEL AND CRASH. THE FOLLOWING WEBPAGE HAS COMMENTS FROM SEVERAL MURANO OWNERS WHO HAVE EXPERIENCED THE SAME. HTTP://WWW.NISSANMURANO.ORG/FORUMS/66-PROBLEMS/1548-DRIVERS-SEAT-10.HTML. *TR
I NOTICED POWER STEERING FLUID ON THE CONCRETE UNDER MY VEHICLE. A MECHANIC TOLD ME MY HOSE WAS LEAKING AND I FOUND OUT IT COST ABOUT $500.00 TO FIX. I CHECKED WITH NISSAN DEALER TO SEE IF THERE WAS A RECALL. HE TOLD ME NO. THERE SHOULD BE A RECALL ON THIS PROBLEM BECAUSE IT IS DANGEROUS. THE FLUID IS ALL UNDERNEATH MY VEHICLE. THE FLUID COULD IGNITE BY HITTING THE EXHAUST PIPE OR ANYTHING HOT. *TR
THE REAR BRACKET ON THE DRIVER SIDE SEAT CRACKED. IT WAS ON THE LEFT SIDE OF THE REAR BRACKET. THIS CAUSED THE SEAT TO BE LOWER ON THAT SIDE. IT ALSO CAUSED THE SEAT TO ROCK BACK AND FORTH. *TR
WHILE TAKING A LEFT HAND TURN, THE DRIVERS SIDE SEAT BROKE..MAKING IT LEAN TO THE LEFT. I FELL INTO THE DOOR AND SWERVED INTO THE OTHER LANE. THE SEAT NOW ROCKS BACK AND FORTH LIKE A ROCKING CHAIR. *TR
I WAS DRIVING ON THE INTERSTATE AT 65 MPH AND HEARD A POPPING SOUND. MY SEAT MOVED AND THEN IT STARTED ROCKING. IT SCARED ME SO BAD THAT I PULLED OFF THE ROAD TO SEE WHAT HAPPENED. I COULD TELL THAT SOMETHING SERIOUS HAD BROKEN AND DROVE BACK HOME TO FIND THAT THE WELD HAD COME APART. I FELT LIKE I WAS DRIVING, SITTING IN A ROCKING CHAIR. THIS IS A SERIOUS PROBLEM AND SHOULD BE FIXED AND PAID FOR BY NISSAN. I HAVE NEVER OWNED A VEHICLE THAT THE SEAT BROKE LIKE THIS. WE HAVE HAD SOME OF OUR CARS AND TRUCKS OVER 15 YEARS! IF THIS IS NOT A RECALL PROBLEM THEN NISSAN HAS LOST ME AND MY FAMILY AS CUSTOMERS FOR LIFE. *TR
NOTICED FLUIDS ON GARAGE FLOOR UNDER MY NISSAN MURANO. UPON CHECKING FLUID LEVELS IT WAS DETERMINED TO BE POWER STEERING FLUID LEVELS THAT WERE LOW. FURTHER INVESTIGATION INDICATED THAT THE POWER STEERING HOSE WAS LEAKING. THIS HAS SEEMED TO BE A PROBLEM WITH THE NISSAN FLEET AS A WHOLE, BUT AS OF YET NO RECALLS HAVE BEEN INITIATED. THIS IS A DANGEROUS SITUATION TO BE IN BECAUSE OF THE POSSIBLE ACCIDENTS THAT LOW FLUID LEVEL POSES AND THE POSSIBILITY OF INITIATING A FIRE. *TR
WHILE DRIVING ON A MAJOR INTERSTATE, WITH MY VISOR PUSHED FORWARD TOWARD THE WINDSHIELD TO BLOCK THE SUN, THE DRIVER'S SIDE VISOR FALLS INTO MY LINE OF VISION. THIS CAUSES ME TO SWERVE WHILE ENTERING A CURVE AND JUST MISS ANOTHER VEHICLE. I QUICKLY PUSH UP THE VISOR AND TO MY DISMAY, IT WILL NOT STAY UPRIGHT; NEITHER UPRIGHT TOWARDS THE WINDSHIELD NOR UPRIGHT TOWARDS THE CEILING. THE DEALERSHIP STATES THIS IS NOT A RECALL AND IS NOT COVERED UNDER THE WARRANTY. I HAVE LOOKED AT MULTIPLE THREADS AND SPOKEN WITH MULTIPLE FRIENDS WHO HAVE ALL HAD THIS SAME ISSUE WITH THE 1ST GENERATION NISSAN MURANOS (2003-2008). THIS IS A SAFETY ISSUE AND BOTH DRIVER'S SIDE AND PASSENGER'S SIDE VISORS SHOULD BE RECALLED AND REPLACED BEFORE SOMEONE GETS HURT! *TR
WHILE DRIVING, THE SEAT BROKE AND SUNK TO THE LEFT CAUSING ME TO SWERVE ON THE FREEWAY INTO AN ADJACENT LANE. *TR
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE PARKED, THE CONTACT ATTEMPTED TO RAISE THE FRONT DRIVER'S SEAT AND NOTICED THAT ONLY PART OF THE SEAT WOULD RISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THE SEAT HARNESS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
NISSAN DEALER INFORMED ME THAT THE TRANSFER CASE SEAL IS BROKEN AND NEEDS TO BE RESEALED. ONLY NISSAN HAS SERVICED THE TRANSMISSION FLUID. THIS SEEMS TO BE A NISSAN CONTINUOUSLY VARIABLE TRANSMISSION (CVT)-RELATED PROBLEM. THE CAR HAS 66,000 MILES ON IT, AND THE WARRANTY ON THE CVT WAS PREVIOUSLY DOUBLED TO 120,000 MILES. THE ORIGINAL WARRANTY WAS FOR 60,000 MILES. HOWEVER, NISSAN ALLEGES THAT THE TRANSFER CASE IS UNRELATED TO THE CVT AND THEREFORE, NOT COVERED BY THE EXTENDED WARRANTY. THIS SEEMS TO BE DISINGENUOUS, AT BEST. FROM POLLS AND THREADS I'VE SEEN, IT SEEMS THAT THIS IS A FREQUENT PROBLEM IN MURANOS AND NISSAN IS ATTEMPTING TO PUT UP A WALL INSTEAD OF ACCEPTING RESPONSIBILITY. IT SEEMS THAT THERE IS A WIDESPREAD PROBLEM THAT HAS BEEN GOING ON FOR THE DURATION OF THE MURANO LIFE CYCLE, ACROSS THE YEARS, AND AS IS SOMEWHAT TYPICAL OF POWERTRAIN PROBLEMS, THEY DON'T MANIFEST FOR A NUMBER OF YEARS AND MILES. THE THREADS INDICATE THAT RESEALING THE TRANSFER CASE (FOR AN EXORBITANT $1250) ONLY STAVES OFF THE FAILURE AND THAT IT OCCURS AGAIN. THIS RECURRING PROBLEM EVENTUALLY MANIFESTS IN FAILURE OF THE CVT ITSELF. IN THAT CASE IT COSTS IN THE RANGE OF $6500 TO REPAIR. THERE SEEMS TO BE A DESIGN FLAW HERE THAT SHOULD BE ADDRESSED. IF THE CVT SEIZES UP ON THE ROAD IT COULD CERTAINLY BE A MAJOR SAFETY ISSUE. *JS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE SEAT WAS FRACTURED. HE HAD TO PLACE A BRICK UNDER THE SEAT IN ORDER FOR THE SEAT TO REMAIN UPRIGHT. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER ADVISED THAT THEY NEEDED TO REPLACE THE FRAME OF THE SEAT. THE MANUFACTURER WAS CONTACTED AND BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 67,229 AND THE CURRENT MILEAGE WAS 67,635. UPDATED 08-07-12 *BF
THIS IS A FOLLOW UP TO MY PREVIOUS COMPLAINT, WHICH DOCUMENTED THE SUDDEN COLLAPSE OF THE DRIVER'S SEAT IN MY NISSAN MURANO. IN 2009, NHTSA RULED THAT THIS DEFECT WAS NOT A SAFETY ISSUE, BASED ON THE FACT THAT ONLY THREE MINOR INJURIES HAD BEEN REPORTED. HOWEVER, I RECENTLY CAME ACROSS INFORMATION THAT THE BISNAR CHASE LAW FIRM HAS FILED TWO AUTO PRODUCTS LIABILITY LAWSUITS AGAINST NISSAN -- ONE FOR A CATASTROPHIC INJURY AND THE OTHER FOR A FATAL INJURY -- WHICH APPEAR TO BE DIRECTLY RELATED TO THE NISSAN DRIVER'S SEAT DEFECT. THE INFORMATION APPEARS ON THE LAW FIRM'S WEBSITE, AS WELL AS ON THOSE OF SOME NEWS ORGANIZATIONS. IN LIGHT OF THIS RECENT INFORMATION, I RECOMMEND THAT NHTSA RE-OPEN ITS INVESTIGATION, IN ORDER THAT THIS VERY DANGEROUS DEFECT CAN BE RESOLVED PRIOR TO ANY ADDITIONAL FATALITIES AND/OR CATASTROPHIC INJURIES. *TR
DRIVERS SIDE SEAT FRAME BROKE. THE LEFT REAR BRACKET SNAPPED WHILE I WAS DRIVING ON FREEWAY!!! THIS APPEARS TO BE A COMMON ISSUE THAT NISSAN KNOWS ABOUT. THERE SHOULD BE A RECALL, AS THIS IS EXTREMELY DANGEROUS! *TR
MY WIFE TOOK THE KIDS OUT OF THE CAR TO THE HOUSE AND RETURN TO PUT THE MURANO'07 INTO THE GARAGE. WHEN SHE SAT IN THE SEAT IT WAS LOOSE AND FELT THAT IT HAD BROKEN. SHE SAID IT FELT LOOSE WHEN SHE WENT TO PICK UP THE KIDS. I CHECKED THE SEAT AND IT WAS BROKEN ON THE BOTTOM BEAM THAT SUPPORTS THE CUSHION TO THE SEAT. THIS SHOULD NOT HAVE HAPPENED JUST FROM SEATING IN THE SEAT. ALSO, TOOK THE VEHICLE TO A NISSAN DEALER AND THEY STATED THAT THE SEAT ASSEMBLY NEEDS TO BE REPLACED WHICH WILL COST ABOUT $1500.00. THIS IS AN OUTRAGEOUS PRICE TO PAY FOR SOMETHING THAT SHOULD HAVE NOT BROKEN FROM NORMAL USE. *JS
THERE WAS A POP AND THE LEFT SIDE OF THE DRIVERS SEAT DROPPED DOWN SLIGHTLY. WHEN I TRIED TO ADJUST ONLY RIGHT SIDE OF THE SEAT WOULD MOVE UP OR DOWN. LOOKING ON THE INTERNET THIS SEAMS TO BE A BIG PROBLEM FOR NISSAN IN THESE MODEL YEARS. REFERENCE SERVICE BULLETIN BT05-12D NTB085-043D DATED DECEMBER 16, 2009. IF THE SEAT WAS TO FALL BACK IN WOULD HAVE CAUSED AN ACCIDENT. *JS
A LEAK DEVELOPED AND PROGRESSIVELY GOT WORSE. IT WAS DETERMINED IT WAS POWER STEERING FLUID. I PUT THE CAR ON THE LIFT AND IT LOOKED TO BE COMING FROM ONE OF THE HOSES. AFTER READING THESE PREVIOUS COMPLAINTS, I FIGURED IT PROBABLY WAS THE HIGH PRESSURE HOSE. INDEED IT WAS, THE REPAIR COST BEING $500. I CONTACTED NISSAN CONSUMER AFFAIRS AND FILED A COMPLAINT. I DON'T EXPECT ANY COMPENSATION, AS THEY TOLD ME IT WOULD BE BASED ON HOW MUCH SERVICE I HAD DONE PREVIOUSLY AT THE DEALER. I DO MY OWN MAINTENANCE, OIL CHANGES (I ONLY USE MOBIL1), SO IT WOULD BE BASED ON WHATEVER PREVIOUS PROBLEMS I HAD THAT I TOOK IT TO THE DEALER TO RESOLVE. THIS CAR HAS ONLY 31400 MILES ON IT, AND JUST WENT OUT OF WARRANTY. *TR
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE LEFT SIDE BRACKET ON THE DRIVER'S SEAT FRACTURED AS THE BRAKES WERE APPLIED, CAUSING THE SEAT TO LEAN FORWARD. THE SEAT WOULD CONTINUOUSLY ROCK BACK AND FOURTH BETWEEN ACCELERATION AND DECELERATION. THE DEALER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD NOT SELL JUST THE BRACKET SEPARATELY AND THAT HE WOULD HAVE TO REPLACE THE ENTIRE SEAT ASSEMBLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 35,800. UPDATED 8/31/12 *CN UPDATED 09/11/2012 *JS
I WAS GETTING INTO THE VEHICLE WHEN I HEARD A LOUD CRACK AND THE DRIVERS SEAT STARTED TO WOBBLE. SURE ENOUGH LIKE DOZENS OF OTHER "VICTIMS" THE FRONT BRACKET CONNECTING THE SEAT TO THE FRAME SNAPPED. THANK GOODNESS I WAS PARKED WHEN THIS HAPPENED. LUCKILY. I WAS ABLE TO HAVE THE DEALERSHIP WELD THE SEAT FRAME TOGETHER, BUT THEY ADMIT IT PROBABLY WILL NOT HOLD FOR LONG. NISSAN IS WELL AWARE OF THIS ISSUE AND REFUSES TO DO ANYTHING ABOUT IT EXCEPT FORCE THEIR CUSTOMERS TO PAY $1000 OR MORE TO HAVE THE SEAT REPLACED. THEY CLAIM IT IS NOT A SAFETY ISSUE, SO UNFORTUNATELY I GUESS IT WILL TAKE SOMEONE GETTING KILLED AND THE SUBSEQUENT LAWSUIT TO GET THEIR ATTENTION. POOR DESIGN ON SOMETHING THAT SHOULD NOT WEAR OUT OVER THE LIFE OF THE CAR AND WORSE YET IS THE MANUFACTURER'S ATTITUDE TOWARD THEIR CUSTOMER BASE FOR A KNOWN AND WELL DOCUMENTED FLAW. *TR
SEAT LIFTER FAILED TO RAISE THE SEAT ON LEFT SIDE SIDE WHILE THE RIGHT SIDE WORKED. DEALER STATES THIS IS A COMMON FAILURE FOR THE MURANO (ALONG WITH SEAT RAILS BREAKING). THIS IS A SAFETY ISSUE AS A DRIVER NEEDS THE SEAT TO BE THE RIGHT HEIGHT TO SEE OUT THE WINDOWS AND BE ABLE TO USE THE MIRRORS. THIS SHOULD BE COVERED BY A RECALL ON ALL AFFECTED NISSAN VEHICLES. *TT
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE REVERSING OUT OF HIS RESIDENTIAL GARAGE AND ENGAGING THE BRAKES, THE PEDAL WAS ABNORMALLY DEPRESSED INTO THE FLOORBOARD. THE CONTACT STATED THAT HE WAS UNABLE TO STOP THE VEHICLE AND CRASHED AGAINST A TREE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO FILED A REPORT ON THE INCIDENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70,600...UPDATED 07/13/12 *BF THE CONSUMER STATED THE BRAKES COMPLETELY FAILED AS HE WAS BACKING OUT OF THE DRIVEWAY INTO THE CIRCULAR END OF A CUL-DE-SAC ON LEVEL GROUND. HE APPLIED THE BRAKES SEVERAL TIMES WHILE KEEPING THE STEERING WHEEL HARD TO A HARD RIGHT. WHEN THE BRAKES FAILED TO RESPOND, HE TURNED OFF THE IGNITION SWITCH, WHILE KEEPING HIS FOOT HARD ON THE BRAKE PEDAL. THE VEHICLE COMPLETED AN ARC OF ABOUT 120 DEGREES BEFORE IT HIT A TREE AT THE END OF HIS NEIGHBORS DRIVEWAY AND CAME TO A COMPLETE STOP. WHEN HE STARTED THE VEHICLE AND MOVED IT AWAY FROM THE TREE, THE BRAKES WORKED. UPDATED 07/31/12
THE SUN VISOR DROPS DOWN AND BLOCKS VIEW WHILE DRIVING. THE VISOR WILL NOT STAY UP AND SO WE HAVE TO HOLD IT WHILE DRIVING.
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT WAS DRIVING 55 MPH WHEN HE HEARD SOMETHING CRACK UNDERNEATH THE DRIVERS SEAT. THE FAILURE CAUSED THE SEAT TO WOBBLE AND BECOME EXTREMELY UNSTABLE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 97,000. THE VIN WAS UNAVAILABLE.
AT SPEEDS FROM 15 MPH AND UP TO HIGHWAY SPEEDS DRIVER SUN VISOR IS DROPPING DOWN ON MINOR BUMPS ON THE ROAD COVERING DRIVER VISIBILTY. *TR
MY DRIVER SEAT IS WOBBLY . IT ROCKS. I DO NOT FREE SAFE. *TR
THE SUN VISOR ON THE DRIVER SIDE WILL NOT STAY UP AND FALLS INTO THE LINE OF SIGHT WHILE DRIVING. *TR
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT WAS DRIVING 20 MPH WHEN THE BOTTOM OF THE DRIVER'S SEAT FRACTURED FROM THE TRACK. THE CONTACT HAD TO HOLD HERSELF UP WITH THE STEERING WHEEL WHILE CAREFULLY MANEUVERING OFF THE ROADWAY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER ADVISED THAT THE LINK ASSEMBLY AND THE MOTOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE NOT RESPONSIBLE FOR THE REPAIRS. THE FAILURE MILEAGE WAS 63,000 AND THE CURRENT MILEAGE WAS 64,453.
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, HE NOTICED THAT THE DRIVER'S SEAT WAS NOT ATTACHED TO THE FRAME. THE SEAT BRACKET WAS ALSO FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 63,000.
DRIVER'S SIDE POWER SEAT WILL NOT MOVE FORWARD OR BACKWARD ANYMORE. IT IS STUCK AT THE FAR BACK POSITION. NISSAN SAYS THAT THE PART REPLACEMENT WOULD COST AROUND $1000 PLUS LABOR. THIS IS NOT A PART THAT IS SUPPOSED TO WEAR OUT AND TOO EXPENSIVE. IT IS A SAFETY HAZARD NOT TO BE ABLE TO MOVE THE SEAT FORWARD, BUT I CAN'T AFFORD TO SPEND $1300 TO FIX THIS ISSUE. FROM A FORUM ONLINE, IT APPEARS THAT MANY, MANY PEOPLE HAVE HAD THIS SAME PROBLEM WITH THE NISSAN MURANO DRIVER'S SEAT AND NISSAN IS REFUSING TO ACCEPT THIS AS A DESIGN FLAW AND FIX THEM. *TR
THE DRIVER'S SEAT FRAME BROKE IN MY 2007 NISSAN MURANO. FORTUNATELY AT THE TIME MY SEAT SNAPPED I HAD PARKED MY CAR IN THE DRIVEWAY AND WAS GETTING OUT; HAD I BEEN GOING DOWN THE FREEWAY AT 65 MPH THE RESULT COULD'VE BEEN MUCH WORSE. AFTER A THOROUGH LOOK WE FOUND A METAL SUPPORT BRACKET ON THE BACK LEFT SIDE OF THE CHAIR SNAPPED IN TWO RESULTING IN A CHAIR THAT WAS UNSTABLE AND ROCKED. THIS PROBLEM IS WELL KNOWN TO NISSAN. A LOOK AT MURANO FORUMS WILL DEMONSTRATE THAT MANY PEOPLE ARE HAVING THE SAME ISSUE AND THE COST TO REPLACE OR REPAIR THE SEAT IS CONSIDERABLE. *TR
DRIVERS SIDE VISOR FAILED TO STAY IN THE UP POSITION RESULTING IN POOR VISIBILITY. *JS
I AM FILING A COMPLAINT ON THE SUN VISOR. BOTH OF THE VISORS, DRIVER SIDE AND PASSENGER SIDE WOULD NOT STAY UP, FLOPPED DOWN, DUE TO HOW OUTRAGEOUS THE PRICES ARE, I HAVE BEEN VELCRO/HOT GLUING IT TO KEEP IT UP. IT HAS BEEN OVER TWO YEARS AND I JUST NOW SUCCUMBED TO PURCHASING NEW VISORS. IT IS RIDICULOUS THAT A CONSUMER HAS TO PAY $386.63 FOR PARTS THAT IS CLEARLY A DEFECT FROM NISSAN. SAFETY ISSUE WISE, OUR HEAD HITS THE VISORS AS IT WOULD NOT STAY UP. NISSAN REALLY NEED TO HAVE A RECALL ON THIS ISSUE AND FIX/REPAY WHAT WE HAVE PURCHASED. I AM NOT THE FIRST AND I KNOW I WILL NOT THE LAST TO COMPLAIN ABOUT THIS ISSUE. I AM SEEKING RESTITUTION, AND I WILL GO TO ANY CONSUMER COMPLAIN SITE TO SPREAD THIS ISSUE UNTIL THERE ARE RESULTS. NOT A HAPPY NISSAN CUSTOMER, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TRIED TO ADJUST THE SEAT AND HEARD A LARGE CRACK. SEAT HAS NEVER WORKED WELL AGAIN. SEAT IS LIKE A WEEBLE WOOBLE. IT LEANS TO THE RIGHT. NISSAN HAS TO KNOW ABOUT THIS PROBLEM, CONSTRUCTION PROBLEM WITH THESE PARTICULAR MODELS AND YEARS.
THERE IS A LOCAL USED AUTO DEALER SELLING THIS MURANO AND HAS SOLD ANOTHER ONE YESTERDAY A 2005 WITH THE SAME DIAGONAL TILTING DRIVERS SEAT ISSUE THAT IS A SAFETY PROBLEM AND THE COST WHEN A DEALER LOOKED AT IT AND SAID THAT THE LIFTER LINK SLIDE ASSEMBLY WAS BROKEN WAS $600 TO FIX. HE ALSO STATED THERE HAS BEEN A SERVICE BULLETIN OPEN FOR YEARS ON THE MURANO IN GENERAL FOR THIS ISSUE. THE LOCAL DEALER TOLD ME THAT IT WAS NORMAL AND HAS SOLD MANY WITH THIS SAME ISSUE USED. *TR
AS WITH ALL OF THE OTHER COMPLAINTS REGARDING THE SEATS, IT APPEARS THAT MY FRONT DRIVER SIDE SEAT HAS THE SAME PROBLEM. IT ROCKS BACK AND FORTH AND I CAN SEE THAT THE BRACKET HAS SNAPPED. NISSAN NEEDS TO BE HELD RESPONSIBLE FOR THIS SAFETY ISSUE. THERE WASN'T AN ACCIDENT THAT CAUSED THIS AND I'M NOT OBESE. I'M SURE IF THERE WAS AN ACCIDENT THIS PROBLEM WOULD RENDER THE AIRBAGS AS INEFFECTIVE. I WAS DRIVING AND GOING AROUND A TURN WHEN I NOTICED IT ROCKING. I DO KNOW IF I HAD TO STOP ABRUPTLY I'D PROBABLY END UP THROUGH THE WINDSHIELD. I DON'T THINK CONSUMERS SHOULD BEAR THE COST OF $1500 FOR A SEAT ONLY TO HAVE IT HAPPEN AGAIN IN ANOTHER 4 YEARS WHICH IS HOW LONG I'VE OWNED THE CAR. *TR *JS
THE PASSENGER SIDE SEAT BEGAN TO ROCK SIDE TO SIDE. THERE WAS NOT ACCIDENT OR ANY THING. IT WAS FINE ON THE WAY TO THE STORE BUT GETTING BACK INTO THE SEAT WHEN LEAVING THE STORE WE NOTICED THE ROCKING OF THE SEAT. AFTER TAKING IT TO THE SHOP THAT NIGHT WE WERE INFORMED THAT THE SEAT FRAME WAS BROKEN. THE WELD HAD FAILED. AFTER TALKING WITH THE MECHANIC WE WERE INFORMED THAT THIS IS A FAIRLY COMMON PROBLEM. A VERY EXPENSIVE PROBLEM THAT CAN HURT PEOPLE. IF NOT FIXED THIS COULD LEAD TO SERIOUS INJURIES IN AN ACCIDENT. WHY IS NISSAN NOT RESPONSIBLE FOR FIXING THIS COMMON PROBLEM THAT CAN HARM THEIR CUSTOMERS? *TR
LOUD THUMPING, COULD BARELY STEER. *TR
SEAT MOTOR TWISTED SEAT CLOCKWISE WHILE MOVING MAKING THE PEDALS UNREACHABLE BY WIFE. SEAT CANNOT BE ADJUSTED FRONT AND BACK NOW AND ONLY TWISTS AS THERE IS NO MOVEMENT ON RIGHT SIDE OF SEAT. *TR
UPON ENTERING MY MURANO AND BACKING OUT OF MY DRIVEWAY THERE WAS A LOUD SNAP. THE SEAT BEGAN TO TILT. DROVE STRAIGHT TO THE DEALERSHIP. THEY INFORMED ME THAT THE BRACKET THAT HOLDS THE SEAT HAD SHEARED OFF AND THE ONLY FIX WAS TO REPLACE THE SEAT TO THE COST OF ABOUT $1500. I AM VERY GLAD I WASN'T TRAVELING AT A HIGH RATE OF SPEED WHEN THIS OCCURRED. IT SEEMS RIDICULOUS THAT A 4 YEAR OLD CAR WOULD HAVE METAL UNDERNEATH A SEAT BREAKING UNLESS IT WAS BEING PUT UNDER TREMENDOUS WEIGHT. AS AN AVERAGE SIZED PERSON THIS SEEMS COMPLETELY THE FAULT OF THE MANUFACTURER. *TR
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SHE HEARD A LOUD NOISE THAT SHE COULD NOT DISTINGUISH AND DROVE THE VEHICLE TO A LOCAL MECHANIC. THE MECHANIC DIAGNOSED THAT THE VEHICLE HAD A FRACTURED REAR DIFFERENTIAL AND STATED THAT IT NEEDED TO BE REPLACED. THE DEALER DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER FAILED TO OFFER ANY ASSISTANCE EITHER BECAUSE THERE WERE NO RECALLS ADDRESSING THE FAILURE. THE VEHICLE WAS AWAITING REPAIRS AT A PRIVATE FACILITY. THE FAILURE AND CURRENT MILEAGES WERE 75,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Nissan Murano → · Every Murano year → · How the figures are calculated →