Page 12 of 14 · complaints 551–600 of 676

2007 Nissan Murano complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Seats
Filed May 25, 201156,500 milesGA

2007 NISSAN MURANO SL POWER SEAT DRIVERS SIDE SEAT BRACKET BROKE AT WELD CAUSING THE SEAT TO ROCK BACK AND FORTH DANGEROUSLY. THIS IS AN ITEM I HAVE NEVER HEARD OF BREAKING. IN MY OPINION, NISSAN SHOULD RECALL THE MURANOS AND FIX THEM FREE OF CHARGE. I WILL BE FIXING THE PROBLEM AT CARMAX WITH MY EXTENDED WARRANTY, HOPEFULLY. *TR

Seats
Filed May 23, 201135,400 milesMO

DRIVER'S POWER SEAT SUDDENLY STARTED ROCKING FORWARD AND BACKWARD AS YOU WERE SLOWING OR ACCELERATING. POPPING AND SQUEAKING NOISES ACCOMPANIED THE ROCKING MOTION. AS THE SEAT WOULD ROCK YOU HAD TO ADJUST PRESSURE ON THE BRAKE PEDAL OR ACCELERATOR TO COMPENSATE FOR THE MOVEMENT OF THE SEAT. IT WAS UNNERVING TO OPERATE THE VEHICLE WITH THE SEAT MOVING. I HAD TO HOLD ONTO THE GRAB HANDLE OVER THE DRIVER'S DOOR TO HELP CONTROL THE MOVEMENT OF THE SEAT. IN DOING THIS I WAS UNABLE TO KEEP BOTH HANDS ON THE STEERING WHEEL. IF I TRIED TO KEEP BOTH HANDS ON THE STEERING WHEEL, WHEN THE SEAT WOULD MOVE I WOULD TEND TO JERK THE WHEEL FROM SIDE TO SIDE AS I TRIED TO STOP THE SEAT FROM MOVING. APPOINTMENT WAS MADE AT LOCAL NISSAN SERVICE DEPARTMENT. I LEARNED THAT NISSAN IS FAMILIAR WITH THIS SAFETY ISSUE AND HAVE ISSUED A TECHNICAL SERVICE BULLETIN. PARTS WERE ORDERED AND SEAT WAS REPAIRED. I AM CONCERNED THAT IF NORMAL USE WILL CAUSE THE INFERIOR DESIGNED SEAT TO BREAK WHAT WOULD HAPPEN IN A CRASH. IT APPEARS TSB IS FOR MODEL YEARS 2003 THRU 2007 . POSSIBLY THE SEAT DESIGN WAS IMPROVED FOR '08 AND LATER MODELS BUT NISSAN IS UNWILLING TO ISSUE A RECALL TO COVER THIS SAFETY ISSUE. *TR

Power Train › Driveline
Filed May 18, 201182,000 milesMI

1. OIL ON GROUND. 2. LEAKING SEAL ON TRANSFER CASE. CAN CAUSE DRIVE-TRAIN FAILURE. NOT SAFE. 3. REPAIR IN PROGRESS. *TR

Seats
Filed May 9, 201128,150 milesMN

THE DRIVER SIDE POWER SEAT ON MY 2007 NISSAN MURANO WILL ONLY ACTIVATE THE LEFT SIDE. THE RIGHT SIDE IS LOCKED IN ONE POSITION. I TOOK THE VEHICLE TO THE DEALER WHO QUOTED $1,100 TO REPLACE THE ENTIRE SEAT ASSEMBLY. THE VEHICLE HAD LESS THAN 30,000 MILES AT THE TIME OF THE SEAT MOTOR FAILURE BUT IS OUT OF THE 3 YEAR WARRANTY PERIOD. I FEEL THIS IS A SAFETY ISSUE AS THE SEAT CANNOT BE ADJUSTED TO THE DRIVERS SPECIFIC NEEDS.

Visibility
Filed May 6, 201127,500 milesCA

NORMAL BUMPS IN ROAD CAUSE DRIVER'S SIDE SUN VISOR TO DROP AND OBSTRUCT THE DRIVER'S VISION. PART APPEARS TO BE UN-AVAILABLE AND/OR WAY OVER PRICED FOR SOMETHING THAT SHOULD NOT FAIL WITHIN THE FIRST SEVEAL YEARS OF OPERATION. TYPICAL SUN VISORS ARE PRICED FROM $50 TO $200. NISSAN WANT OVER $350.00 FOR ONE. *TR

Suspension
Filed Apr 16, 201158,000 milesIL

I HAVE A 2007 NISSAN MURANO WITH ABOUT 58,000 MILES AND ABOUT 6 MONTHS AGO WHEN IT HAD ABOUT 50,000 MILES, I HAD TO REPLACE THE LEFT OUTER TIE ROD. JUST RECENTLY, I HAD TO REPLACE THE LEFT AND RIGHT FRONT LOWER CONTROL ARMS BECAUSE THE BALL JOINTS WERE BADLY WORN. I DIDN'T NOTICE ANY HANDLING, STEERING, RATTLING OR ANY OTHER UNUSUAL ISSUES BEFORE THE PROBLEM WAS NOTICED. I DON'T DRIVE THE CAR OVER ROUGH ROADS OR ABUSE IT IN ANY WAY. THESE DEFECTS WERE DETECTED WHEN THE TIRES WERE ROTATED. IT MAKES ME WONDER WHAT ELSE WILL CAUSE PROBLEMS IN THE SUSPENSION IF THESE THINGS WENT WRONG WITH RELATIVELY LOW MILEAGE. THERE ARE NO RECALLS THAT I CAN DETECT AND THIS IS NOT COVERED UNDER THE BASIC WARRANTY SO I PLAN TO CALL THE DEALER AND DO A LOT OF COMPLAINING. *TR

Steering
Filed Apr 12, 201160,000 milesTX

STEERING FLUID LEAKING. I REFILL THE FLUID EVERY WEEK. LOOKING ONLINE, THIS IS A COMMON PROBLEM WITH THE 2007 NISSAN MURANO. THERE SHOULD BE A RECALL! *TR

Seats
Filed Apr 11, 201178,000 milesTX

DRIVERS SEAT BROKE UPON ENTERING THE VEHICLE. APPARENTLY THE SEAT FRAME WORE OUT AFTER ONLY 75K MILES AND 4 YEARS. *TR

Seats
Filed Apr 5, 201130,500 milesCO

WHILE TRAVELLING FOR A FUNERAL, DRIVER'S SEAT STARTED ROCKING TO THE REAR. INVESTIGATION SHOWED THE SEAT FRAME HAD BROKEN AT THE LEFT REAR CORNER. A NISSAN DEALER IN WISCONSIN REFUSED TO REPAIR THE SEAT FAILURE FOR FREE AS THE CAR IS NO LONGER UNDER WARRANTY. TO GET VEHICLE HOME A BLOCK OF WOOD WAS PLACED UNDER CORNER. ONCE THE CAR WAS IN HOME STATE, DEALER THERE ALSO REFUSED TO REPAIR FOR FREE EVEN THOUGH THIS IS A SAFETY ISSUE. OWNER HAD 3RD PARTY MECHANIC REMOVE AND MAKE WELDING REPAIRS. SEARCHING THE INTERNET SHOWS MANY COMPLAINTS FOR THIS MODEL VEHICLE WITH MULTIPLE PRODUCTION YEARS STARTING IN 2003 THROUGH AT LEAST 2007 FOR THE SAME DRIVER'S SIDE SEAT FAILURE.

Seats
Filed Apr 4, 201147,000 milesCA

TWO DAYS AGO, MY DRIVER'S SEAT BROKE RESULTING IN THE STEEP TILT WHICH PUSHES ME TOWARDS THE DRIVER DOOR ESPECIALLY WHEN CAR IS MAKING A TURN. IT SEEMS TO BE ANCHORED ON THE RIGHT SIDE BUT COMES LOOSE FROM THE LEFT REAR, ALLOWING ROCKING WHEN TAKING TURNS. THIS CAR HAS 47K MILES. THIS SEEMS LIKE A MAJOR SAFETY ISSUE, AS IT COULD AFFECT A DRIVER'S CONTROL OF THE STEERING WHEEL, PEDALS, ETC. *TR

Seats
Filed Apr 3, 201123,000 milesTX

I WAS DRIVING MY CAR HOME FROM WORK WHEN I TURNED A CORNER AND MY SEAT CAME OFF THE FLOOR. I WASN'T GOING FAST SO I WAS ABLE TO KEEP CONTROL. THE CAR IS IN EXCELLENT CONDITION AND ONLY AS 20K MILES ON IT. I DID SOME RESEARCH ONLINE AND FOUND THIS TO BE A COMMON PROBLEM DUE TO FAULTY DESIGN OF THE POWER SEATS. DEPENDING ON THE SITUATION, THIS COULD DEFINITELY LEAD TO AN ACCIDENT AND SERIOUS HARM SINCE THE SEAT IS NOT SECURELY FASTENED TO THE CHASSIS OF THE CAR. THE FACT THAT NISSAN WON'T COVER THE COST TO FIX THE ISSUE ($1000 PART PLUS $400 LABOR) BECAUSE IT IS OUT OF WARRANTY IS RIDICULOUS. A CAR SEAT SHOULD NOT BREAK AT ALL LET ALONE AFTER 20K MILES. THIS IS A POTENTIAL A SERIOUS ISSUE THAT NEEDS TO BE ADDRESSED. *TR

Seats
Filed Apr 1, 201198,000 milesCA

THE DRIVER'S SEAT BRACKET, OUTSIDE REAR BROKE AS I SWING MY BODY AROUND TO EXIT THE CAR. THE BACK OF THE SEAT FELL SHARPLY ABOUT 4" AND I FOUND MYSELF BETWEEN THE PILLAR AND THE SEAT. I LIVE IN A MOUNTAINOUS COUNTY IN CALIFORNIA, AND REGULARLY TRAVEL FOR BUSINESS (2 - 4 TIMES PER WEEK) BETWEEN 3 OTHER COUNTIES, SAME TOPOGRAPHY. IF THIS HAD OCCURRED WHILE MAKING ONE OF THESE TRIPS THE RESULT WOULD HAVE BEEN CATASTROPHIC, A HEAD-ON, ROLL-OVER, OR OVER THE CLIFF. THANK GOD THIS OCCURRED IN THE VALLEY, AND WHEN I WAS STOPPED. I HAD TO HAVE A TEMPORARY REPAIR AT A FURNITURE REPAIR STORE JUST TO BE ABLE TO DRIVE THE CAR. HE FASHIONED A WOODEN SUPPORT TO KEEP THE SEAT UPRIGHT AND STRAPPED IT BENEATH THE SEAT. ON GETTING TO SANTA ROSA, CA, I TOOK TO VEHICLE INTO NISSAN OF SANTA ROSA AND SPOKE TO THE SERVICE DEPARTMENT. HE MENTIONED THEY SEE THIS WEEKLY, AND WANTED TO CHARGE ME A DIAGNOSTIC FEE. I BALKED AT THAT, WAS SENT TO THE CONSUMER HOT-LINE, AND THEY WOULDN'T FILE A REPORT UNTIL IT WAS DIAGNOSED AT THE DEALERSHIP. I GOT THEM TO WAIVE THE FEE. WENT BACK TO THE DEALERSHIP HAD IT DIAGNOSED. THEY WANTED TO CHARGE ME OVER $800 DOLLARS TO FIX IT. SEVERAL DAYS LATER I GET A CALL FROM THE CONSUMER DIVISION OF NISSAN SAYING THEY WOULD DO NOTHING WITH MY CLAIM. OF COURSE THEY WOULDN'T IF THEY SELL AN EXPENSIVE PART PLUS LABOR ON A REGULAR BASIS. SINCE THEN I HAVE TALKED TO SEVERAL OTHER TECHNICIANS IN BOTH THE SANTA ROSA AND PETALUMA, CA DEALERSHIPS. IT WAS CONFIRMED THIS IS A REGULAR FAI

Visibility
Filed Mar 31, 2011GA

WHEN I LOCK MY DOORS THEY GO DOWN ALL BY THEMSELVES. YESTERDAY THEY WENT DOWN THE CAR GOT SOAKED INSIDE. I DON'T FEEL SAFE BECAUSE ANYBODY CAN REACH THEIR HAND IN AND OPEN THE DOORS. CAR IS 4 YEARS OLD. SHOULDNT BE HAVING THESE MAJOR REPAIR PROBLEMS. SO FAR STRESS CRACKED WINDSHIELD, SQUEALING BRAKES, NOW ALL FOUR WINDOWS GOING DOWN AFTER I LOCK IT. THIS IS A MAJOR SAFETY ISSUE WHAT IF THE DOORS LOCK AND THE WINDOWS DECIDE NOT TOGO DOWN ANYMORE SOMETHING IS BAD WRONG WITH THE LOCKING MECHANISM. I WANT TO KNOW WHY THERE HASN'T BEEN A RECALL FOR THIS VERY DISTURBING FAILURE .BELOW IT DOESN'T GIVE YOU A CHOICE TO EXPLAIN WHAT IS REALLY WRONG WITH THE CAR THANK YOU FOR LETTING ME EXPLAIN NOW. *TR

Electrical System
Filed Mar 30, 201149,000 milesGA

2007 NISSAN MURANO. AFTER I LOCK THE DOORS THE WINDOWS GO DOWN ALL BY THEMSELVES. THIS IS A SAFETY ISSUE. IT HAPPENS ALL THE TIME A LOT OF PEOPLE HAVE THIS PROBLEM WITH THEIR MURANO'S. THE CONSUMER STATED THE REAR DOOR WAS CLOSED AND APPEARED TO BE LATCHED SECURELY WHEN HE DROVE OFF. HOWEVER, THE DOOR FLEW OPEN IN THE MIDDLE OF THE STREET. UPDATED IVOQ 04/27/11 *TR

Seats
Filed Mar 28, 201175,000 milesRI

WE HAVE A 2007 NISSAN MURANO. IN DECEMBER I REALIZED MY DRIVERS SEAT WASN'T ATTACHED ON ONE SIDE. THE "SEAT LIFTER" WAS BROKEN. I DROVE WITH 1/2 OF MY SEAT NOT BEING ATTACHED FOR 2 MONTHS BECAUSE THERE WAS A "NATIONAL BACKORDER" ON THIS PART. I WAS TOLD BY THE REPAIR TECHNICIAN THAT THEY'VE SEEN THIS A LOT RECENTLY, AND THAT IT WAS A THIN PIECE OF METAL SO IT BROKE EASILY. I WAS VERY UNCOMFORTABLE WITH THIS SAFETY ISSUE, BECAUSE MY INFANT CAR SEAT WAS BEHIND MY DRIVERS SEAT. I WAS WORRIED MY SEAT WOULD DETACH IN AN ACCIDENT. *TR

Visibility
Filed Mar 5, 201185,000 milesFL

DRIVER SIDE SUN VISOR FALLS DOWN IN FRONT OF DRIVERS FACE WHILE DRIVING CAUSING BLOCKING OF VIEW. VISOR WILL NOT STAY IN UP POSITION AND CONSTANTLY FALLS DOWN. I HAVE SEARCHED THE INTERNET AND HAVE SEEN THAT THIS IS NOT AN UNCOMMON PROBLEM AND THERE ARE MANY COMPLAINTS ABOUT THIS. NISSAN KNOWS OF THE ISSUE AND IS OVERCHARGING CUSTOMER FOR THE EXACT SAME PRODUCT WHICH HAS THE SAME ISSUE. *TR

Equipment
Filed Mar 1, 2011MA

MY DRIVER SIDE SUN VISOR DOES NOT STAY IN THE UP POSITION. IT DROOPS DOWN INTERMITTENT BLOCKING SIGHT OF VIEW. THIS IS DANGEROUS WHEN I DRIVE AT NIGHT TIME WHEN THE SUN VISOR IS IN THE DOWN POSITION ALL THE TIME. THIS IS ON A 2007 NISSAN MURANO. I WAS TOLD THAT THE REPAIR/REPLACEMENT WILL BE ~$500 AND THE EXTENDED WARRANTY DOES NOT COVER FOR THIS DEFECTIVE PART. *TR

Power Train › Automatic Transmission
Filed Feb 15, 201162,048 milesNC

I FELT A VIBRATION COMING FROM MY 2007 NISSAN MURANO AND I TOOK IT TO THE DEALER AND THEY SAID THEY DIDN'T FEEL IT. TOOK IT BACK A SECOND TIME AND THEY SAID THAT THEY HAD OVERSERVICED THE CVT(TRANSMISSION) AT A PRIOR SERVICE INTERVAL. THEY SAID THEY RESET THE FLUID LEVEL. TOOK THE CAR AND IT STILL VIBRATED... A WEEK LATER I WAS PONDERING HOW TO FILE A COMPLAINT. TODAY I WAS HEADING TO THE AIRPORT WHEN THE CAR COMPLETELY LOST ALL POWER TO THE CVT. I WAS ENTERING THE HIGHWAY AND I FELT THE ENGINE JUST REV UP AND THE CAR WASN'T MOVING FORWARD WITH MY FOOT ON THE GAS PEDAL. A CAR ALMOST SLAMMED ME IN THE REAR END AND I PULLED OVER TO THE SIDE OF THE ROAD AND CALLED A TOW TRUCK AND TOWED THE CAR TO THE DEALER. THE DEALERSHIP FAILED TO RECOGNIZE THAT THE CVT SHOULD HAVE BEEN REPLACED AND THAT THERE IS ALSO A RECALL ON THE CVT. THIS PUT ME AND ANYONE WHO WAS IN MY CAR IN A DANGEROUS SITUATION WHERE IT COULD HAVE ENDED UP TRAGICALLY IF SOMEONE HAD HIT ME ON THE DRIVER SIDE IF I WAS MAKING A LEFT TURN AND MY CAR LOST POWER. *TR

Structure › Frame and Members
Filed Feb 11, 2011NY

BRACKET ON THE LEFT SIDE OF DRIVER'S SEAT CRACKED IN HALF. SEAT NOW ROCKS WHEN CAR IS IN MOTION. WHILE DRIVING, THIS IS VERY DISTRACTING/SCARY AND CAN CAUSE AN ACCIDENT. THE REPAIR IS ESTIMATED AT $1,000 AND THE DEALER CLAIMS NOT UNDER WARRANTY. THIS IS A STRUCTURAL DEFECT AS EVIDENCED BY THE NUMBER OF COMPLAINTS FOR THE SAME THING. THIS SHOULD BE A RECALL ITEM AND/ OR NISSAN SHOULD WARRANTY THE REPAIR.. *TR

Seats
Filed Jan 31, 201170,000 milesAR

DRIVER SEAT SUDDENLY BECAME LOOSE DURING MY AFTERNOON COMMUTE. IT ROCKS VERY BADLY FROM SIDE TO SIDE. *TR

Seats
Filed Jan 25, 201165,000 milesCT

WHILE DRIVING ON I95 THE DRIVER'S SEAT BROKE AND BEGAN ROCKING BACK AND FORTH. I MANAGED TO MAINTAIN CONTROL OF THE CAR TILL I GOT HOME AND PROPPED THE SEAT UP WITH WOOD BLOCKS. I LOOKED ONLINE AND FOUND NUMEROUS COMPLAINTS OF THE SAME PROBLEM FROM MURANO OWNERS, 41 EXACT SAME COMPLAINTS ON THE FIRST SITE I VIEWED. NISSAN ADMITS NO FAULT AND RECOMMENDS A $1200 REPAIR. I CALLED MY NISSAN DEALER AND THEY SAID THEY SEE THIS PROBLEM CONSTANTLY, BUT CAN USUALLY MAKE A WELD REPAIR FOR ABOUT $70. I TOOK THE CAR TO THE DEALER AND THEY QUADRUPLED THE PRICE TO $300 FOR THE WELD. WHEN I BALKED, THE MECHANIC AND THE SERVICE MANAGER TOLD ME I HAD TO HAVE THE REPAIR DONE AS IT IS A SAFETY PROBLEM. I AGREE, IT CERTAINLY IS A SAFETY PROBLEM. SHOULDN'T NISSAN ACKNOWLEDGE THEIR DESIGN FLAW BEFORE PEOPLE ARE KILLED?

Seats
Filed Jan 23, 201138,500 milesFL

FRONT SEAT IN THE 2007 NISSAN MURANO IS OFF IT'S BRACKET, CAN'T AFFORD TO PAY OVER 2,000 TO GET IT FIXED. THE WHOLE FRAME IS BROKEN AND IT SHAKES WHEN I SIT IN THE CAR. THE CAR HAS LESS THAN 60K ON IT. *LN

Seats
Filed Jan 19, 201127,500 milesNJ

UPON ENTERING THE VEHICLE TO BEGIN MY COMMUTE TO WORK, I NOTICED THE DRIVER'S SEAT HAD APPARENTLY SEPARATED FROM ITS TRACKS, AND WAS ROCKING BACK AND FORTH. THIS IS DISCONCERTING, AND CAN BE EXTREMELY DANGEROUS. THE VEHICLE WAS PURCHASED NEW IN DECEMBER 2006, AND NOW HAS 27,500 MILES ON IT. I HAVE BEEN DRIVING FOR MANY YEARS, AND HAVE NEVER EXPERIENCED A FAILURE LIKE THIS. *TR

Fuel System, Gasoline
Filed Jan 10, 201160,000 milesMO

FUEL GAUGE DOES NOT REGISTER ACCURATE LEVEL OF FUEL IN TANK. SAFETY CONCERN AS NOT ABLE TO ACCURATELY KNOW HOW MUCH GAS IS IN TANK.

Seats
Filed Jan 10, 201185,000 milesAZ

I WENT TO SIT IN MY DRIVERS SEAT AND I HEARD A VERY LOUD CRACK AND MY SEAT BROKE. IT NOW ROCKS AND LEANS INTO THE DIRECTION OF THE DRIVER SIDE DOOR. THE SEAT LITERALLY ROCKS AND IS VERY UNSTABLE. IF THE SEAT COMES COMPLETELY UNHINGED DURING THE DRIVING PROCESS OR IN AN ACCIDENT THE DRIVER COULD BECOME SEVERELY INJURED DUE TO THE INSTABILITY. IN ADDITION, IT CAUSES MY SEATBELT TO GET STUCK IN BETWEEN SEAT AND DOOR BECAUSE SEAT TOUCHES THE DOOR WHEN SITTING IN IT. I CALLED THE DEALERSHIP AND THIS FIX IS APPROX $1000 TO $1200. I NOTICED ONLINE AND ON THIS SITE THAT THERE ARE NUMEROUS COMPLAINTS WITH THIS EXACT PROBLEM AND NOTHING HAS BEEN DONE TO FORCE THE AUTOMAKER TO FIX THIS PROBLEM. WE NEED SERIOUS ACTION QUICKLY BECAUSE THIS IS A VERY EXPENSIVE REPAIR AND NISSAN SHOULD BE LIABLE FOR IT AS THIS IS HAPPENING ACROSS THE COUNTRY AND IS VERY UNSAFE FOR THE DRIVER AND OTHER VEHICLES THAT COULD BE AFFECTED IN AN ACCIDENT. *TR

Seats
Filed Dec 31, 201061,688 milesKY

DURING THE COURSE OF NORMAL, ROUTINE AND NON-COMMERCIAL USE OF THE VEHICLE, THE DRIVER'S SEAT BECAME LOOSE AND BEGAN TO ROCK/MOVE. TOOK VEHICLE TO NISSAN DEALER FOR INSPECTION AND DIAGNOSIS. DEALER SERVICE DEPARTMENT ADVISED THAT SEAT MOUNT FOR DRIVER'S SEAT WAS BROKEN AT A WELD SPOT, COMPROMISING THE INTEGRITY OF THE MOUNTING. NO COLLISSION OR OTHER ABNORMAL EVENT PRECIPITATED THE INCIDENT. THIS WOULD SEEM TO INDICATE A MANUFACTURING OR DESIGN DEFECT IN THE SEAT MOUNT WITH SERIOUS SAFETY IMPLICATIONS.

Seats
Filed Dec 31, 201049,800 milesIL

2007 NISSAN MURANO ,NO ACCIDENT, FAILURE OF DRIVERS SEAT FRAME, CRACKED UNDER NORMAL DRIVING CONDITIONS LESS THAN 50,000 MILES. THIS COULD CERTAINLY BE A SAFETY ISSUE SINCE IT AFFECTS THE DRIVER WHILE DRIVER IS DRIVING, SHOULD BE A RECALL . FIX IS QUOTED AT 1,200.00 DOLLARS WAITING FOR PARTS CURRENTLY. OLD PARTS STILL IN CAR. *TR

Equipment
Filed Dec 26, 201066,075 milesMD

DOORS CAN BE UNLOCKED AND THE CAR IGNITION CAN BE STARTED WITHOUT A KEY, AND THERE IS NO WAY TO LOCK THE IGNITION, AND NO WAY TO STOP ANYONE FROM OPENING THE DOORS. THIS CREATES AN EXTREMELY DANGEROUS CONDITION FOR CAR JACKING AND HARM TO THE OCCUPANTS. *TR

Structure
Filed Dec 26, 201067,500 milesAZ

2007 NISSAN MURANO SL. DRIVER'S SUN VISOR ROTATED DOWN WITHOUT WARNING AND BLOCKED DRIVER'S VISION. NEARLY CAUSED A COLLISION. VISOR ROTATES ON SHAFT AND WILL NOT REMAIN IN THE UP POSITION. *TR

Seats
Filed Dec 22, 201055,000 milesTX

1. WE OWN A 2007 NISSAN MURANO. WHILE DRIVING AT APPROXIMATELY 45 MPH, WE HEARD A "CRACK" SOUND IN THE CAR. IT WAS IMMEDIATELY EVIDENT THAT THE SEAT'S BACK WAS ABLE TO MOVE IN A MANNER THAT IS NOT NORMAL. IT WAS ABLE TO SHIFT/TWIST TO THE SIDE RATHER THAN BE STABLE IN A FRONT-FACING POSITION. THIS OCCURRED WITH A VEHICLE THAT WAS ONLY DRIVEN UNDER NORMAL SUBURBAN CONDITIONS (NOT USED OFF ROAD OR IN EXTREME SITUATIONS) AND WITH APPROXIMATELY 55,000 MILES. THERE WERE NO SPECIAL CIRCUMSTANCES OR UNUSUAL DRIVING, JARRING, OR TRAUMA TO THE VEHICLE OR ITS SEAT IN THE DAYS, MONTHS, AND YEARS LEADING UP TO THIS FAILURE. 2. A METAL SEAT BRACKET (SEAT LIFT FRAME ASSEMBLY) IN THE FRONT DRIVER'S SEAT BROKE ON 12/20/2010. THIS HAS A CONSEQUENCE OF THE FRONT SEAT BEING ABLE TO MOVE ABOUT INCLUDING ROCKING, SHIFTING, AND TWISTING WHILE DRIVING, AND IS ESPECIALLY UNSTABLE DURING TURNS OR ON A BUMPIER SURFACE. EVEN WITH A SEATBELT ON, THERE IS A SERIOUS INSTABILITY TO THE SEAT. WHILE WE HAVE NOT EXPERIENCED A CRASH THAT CAUSED INJURY, FROM THIS, WE STRONGLY FEEL THE POTENTIAL FOR THERE TO BE SERIOUS INJURY OR DEATH BECAUSE THE SEAT IS NOT STABILIZED EXISTS. IN REVIEWING MESSAGE BOARDS FROM OTHER OWNERS OF MURANOS (SEE HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2004/NISSAN/MURANO/SEAT FOR EXAMPLE), THIS FAILURE EXISTS IN MULTIPLE MODEL YEARS (NOTED FROM 2004 ON) AND APPEAR TO IMPACT HUNDREDS, IF NOT THOUSANDS OF MURANO OWNERS. 3. NISSAN REQUIRES THE SEAT TO BE REPLACED AT A COST OF $1000 - $1200

Engine and Engine Cooling
Filed Dec 21, 201077,000 milesTX

SEAL ON NISSAN MURANO 2007 WITH 77,000 MILES MALFUNCTIONED/EXPLODED CAUSING OIL TO LEAK DAMAGING THE TRANSFER CASE. BOTH MY MECHANIC AND THE SERVICE AREA OF THE DEALERSHIP MENTIONED THAT THEY HAD NOT SEEN ANYTHING LIKE THIS. DEALERSHIP CAME BACK WITH A QUOTE OF ABOUT $4,500; CAR IS NOT UNDER WARRANTY. I TOLD THEM NOT TO SERVICE IT AT THIS TIME; THAT WAS UNACCEPTABLE AND SHOULD NOT HAPPEN ON A 3 YEAR CAR DESPITE THE MILEAGE; NISSAN GUARANTEES 100,000. I TOOK MY CASE TO THE COOPERATE OFFICE IN TENNESSEE WHERE THEY SET UP FILE. VALERIE, THE REGIONAL SPECIALIST CONTACTED ME WITHIN ABOUT A WEEK AND EXPLAINED THAT SINCE IT WAS NO LONGER UNDER WARRANTY THEY WOULD NOT OFFER ANY ASSISTANCE WITH THE COST. I EXPLAINED THAT WHETHER IT WAS UNDER WARRANTY OR NOT WAS NOT THE ISSUE; THE PROBLEM IS THAT NISSAN HAS KNOW ABOUT THIS FOR QUITE SOME TIME AND DECIDED NOT TO DO ANYTHING ABOUT IT; I.E. RECALL THE CAR. VALERIE WAS EXTREMELY RUDE AND UNPROFESSIONAL AND QUITE BELLIGERENT. AS I TRIED TO GET A MANAGER SHE WOULD NOT COOPERATE. I HAVE RETAINED A LAWYER AND I AM ALSO CONSIDERING FILING UNDER THE LEMON LAW. NISSAN KNEW ABOUT THE PROBLEM; HAS NO CONCERN OF THE SAFETY OF THEIR VEHICLE AND/OR THE CONSUMER. I WOULD APPRECIATE IT IF YOU WOULD RESEARCH. THERE ARE A NUMBER OF COMPLAINTS THAT I HAVE ALREADY FOUND RELATED TO THE TRANSFER CASE. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE. *TR

Seats
Filed Dec 13, 2010PA

THE DRIVER'S SEAT FRAME ON MY 2007 NISSAN MURANO IS BROKEN. THIS NEED TO BE A NISSAN RECALL WITH SO MANY PEOPLE EXPERIENCING THE SAME FAILURES. *TR

Seats
Filed Dec 10, 201034,000 milesNJ

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER SEAT BEGAN WOBBLING ABNORMALLY. THE CONTACT DISCOVERED THAT THE FRAME WAS FRACTURED. THE DEALER ADVISED THE CONTACT THAT THE REPAIR WOULD COST OVER $1000 TO REPAIR THE SEAT FRAME. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,000.

Seats
Filed Dec 1, 201080,000 milesOR

TL*THE CONTACT OWNS A 2007 NISSAN MURANO. THE DRIVERS SEAT BRACKET BROKE ON THE DRIVER SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HIM THAT THEY WOULD HAVE TO REPLACE THE ENTIRE CARRIAGE WHICH WOULD COST $1200. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT HE HAD TO GET AN ESTIMATE FROM THE DEALER. HE PROVIDED THE MANUFACTURER WITH A DEALERS ESTIMATE THEY AND WAS TOLD THAT THEY WOULD CONTACT MORE THAN TWO MONTHS AGO AND HAD NOT DONE SO WHEN THE COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

Seats
Filed Dec 1, 201073,000 milesOR

TL*THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVERS SEAT WAS FRACTURED ON THE LEFT SIDE AND CAUSED HIM TO DRIFT INTO ONCOMING TRAFFIC. THE VEHICLE WAS INSPECTED BY A DEALER WHO STATED THAT IT WAS A KNOWN DEFECT AND ADVISED HIM OF THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000. THE VIN WAS UNAVAILABLE.

Latches/Locks/Linkages
Filed Nov 30, 201050,000 milesGA

THE POWER DOOR LOCK ACTUATOR ON MY 2007 NISSAN MURANO WITH 50K HAVE QUIT WORKING. SO WHY IS IT A SAFETY ISSUE? YOU CAN USE THIS JUSTIFICATION WHEN FILING: 1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A REN

Visibility
Filed Nov 17, 201075,000 milesNJ

DRIVER SIDE SUN VISOR DOES NOT STAY IN PLACE. NOTHING LED UP TO THIS. ONE DAY IT WENT FROM WORKING PERFECTLY TO FALLING DOWN FOR NO REASON. IT OCCURS FREQUENTLY AND REDUCES MY FIELD OF VISION. I HAVE NOT YET HAD IT REPLACED BUT UNDERSTAND THE COST IS OVER $300. AFTER DOING AN INTERNET SEARCH HAVE DISCOVERED THAT THIS IS A WELL KNOWN DEFECT THAT NISSAN HAS DONE NOTHING TO REMEDIATE. *TR

Seats
Filed Nov 17, 201065,000 milesNJ

THE DRIVER'S SEAT HAS SOMEHOW SEPARATED FROM ITS ATTACHMENT ON THE FLOOR. WHEN THE SEAT IS RAISED FOR A SHORT DRIVER IT IS BECOMES CLEAR THAT THE LEFT SIDE OF THE SIDE ISN'T ATTACHED TO ANYTHING! ONE CAN ROCK IT FROM SIDE TO SIDE. *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Nov 17, 201052,000 milesIL

I HAVE A 2007 NISSAN MURANO SL WITH ABOUT 52,000 MILES AND WHEN I REPLACED ALL 4 TIRES, A SLOW AIR LEAK DEVELOPED WHERE THE TIRE PRESSURE MONITOR (TPM) SEALS AGAINST THE INSIDE OF THE WHEEL. THE TPM WAS NEVER MOVED OR REPLACED WHEN THE NEW TIRES WERE MOUNTED. THE TIRE PRESSURE READ FROM BOTH THE DASHBOARD AND A HAND HELD DEVICE READS ABOUT 19 PSI WHEN IT SHOULD BE ABOUT 35 PSI. IT TAKES ABOUT 2 WEEKS TO BE REDUCED. THE INSIDE SEAL ON THE TPS IS REPLACEABLE HOWEVER THE TPS NUT ON THE OUTSIDE OF THE WHEEL THAT MUST BE REMOVED IS SEIZED AND BEING ALUMINUM, ITS THREADS ARE EASILY STRIPPED. IN CONCLUSION, TO FIX THE AIR LEAK, I HAVE TO PURCHASE A NEW TPS AT ABOUT $100 EACH. WITH ONLY 52,000 MILES, THE TPS SEAL AND THREADS SHOULD NOT BE HAVING THESE PROBLEMS. *TR

Seats
Filed Nov 14, 2010135,000 milesOH

DURING NORMAL OPERATION OF THE VEHICLE THE DRIVERS SEAT BRACKET FAILED CAUSING THE SEAT TO ROCK LOOSELY. *TR

Seats
Filed Nov 11, 201042,000 milesPA

MY 2007 NISSAN MURANO DRIVERS SEAT WHEN ACTIVATED ONLY MOVES ON ONE SIDE. I CONTACTED NISSAN AND THEY SAID SINCE I AM PAST THE 36,000 MILE WARRANTY THEY WILL NOT PAY THE $1,300.00 PLUS REPAIR FEE. I CURRENTLY HAVE 42,000 MILE ON THE VEHICLE. *TR

Visibility
Filed Nov 3, 201022,700 milesTN

DRIVER SIDE SUN VISOR ON 2007 NISSAN MURANO IS BROKEN, CAUSING SUN VISOR TO FLOP DOWN WHILE DRIVING CAR. THIS IS A SAFETY ISSUE. IT NOT ONLY STARTLES ME WHILE I AM DRIVING, BUT IT ALSO BLOCKS MY VIEW OF THE ROAD. THE NISSAN DEALERSHIP IN MY AREA CHARGES $404 FOR THE PART ALONE AND AN ADDITIONAL CHARGE IF THEY ALSO INSTALL IT. I HAVE REPORTED THIS TO THE NISSAN MOTOR CORPORATION. *TR

Seats
Filed Nov 2, 201054,000 milesTX

2007 NISSAN MURANO WITH 54000 MILES PURCHASED NEW IN 07 - AS I WAS DRIVING I HEARD A POP. LATER REALIZED THAT THE DRIVER SIDE SEAT IS LOOSE AT THE BACK LEFT SIDE AND MOVES AND DROPS 2 - 3 INCHES WHEN SAT IN. WOBBLES WHEN TURNING CURVES. ELECTRIC SEAT STILL MOVES BACK AND FORWARD BUT DOES NOT TILT. DEALER SAID OVER THE PHONE WHEN I CALLED TO MAKE AN APPOINTMENT THAT IT IS A BROKEN TRACK AND IS OUT OF WARRANTY. WOULD REQUIRE REPLACEMENT OF ENTIRE SEAT FOUNDATION AND WOULD COST $1300 TO REPAIR. WITH SO MANY COMPLAINTS ABOUT THE SAME DEFECT AND SOME MUCH WORSE, WHY IS THERE NO RECALL FOR A SAFETY HAZARD? *TR

Structure › Body › Door
Filed Oct 15, 201032,000 milesCA

AFTER 32,000 MILES MY 2007 NISSAN MURANO DOOR LOCKS BEGAN OPENING A CLOSING WHILE DRIVING. THIS BEGAN AFTER REPLACEMENT OF BATTERY BY DEALER. THE DOOR LOCKS OPEN AND CLOSE WITH NO WITH NO SPECIFIC TIMING. SOMETIMES CLICKING OCCURS IMMEDIATELY OTHER TIMES AFTER A HALF HOUR OF DRIVING. WENT TO DEALER AND THEY COULD NOT DUPLICATE. NOW PASSENGER DOOR AND REAR DOOR LOCKS DO NOT UNLOCK UNLESS DOUBLE CLICK OF THE DOOR SWITCH ON DRIVERS DOOR. DEALER SUGGESTED I RETURN TO REPLACE THE ACTUATOR. I AM CONCERNED THIS MAY BE VERY EXPENSIVE. THIS SHOULD BE A VEHICLE RECALL DUE TO THE LOW MILES YEAR AND MAKE OF VEHICLE. SO WHY IS IT A SAFETY ISSUE? 1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR

Seats
Filed Sep 23, 201046,000 milesTX

TL*THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE TRAVELING 30 MPH THE CONTACT HEARD A LOUD NOISE INSIDE OF THE VEHICLE, SECONDS LATER THE CONTACT NOTICED THAT THE BOTTOM OF THE FRONT DRIVER SIDE SEAT HAD COLLAPSED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE LIFTER LINK ASSEMBLY NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 46000.

Tires › Pressure Monitoring and Regulating Systems
Filed Sep 19, 201028,000 milesCO

TIRE PRESSURE MONITORING SYSTEM (TPMS) IS DEFECTIVE. THE PRESSURE INDICATOR IN MY VEHICLE CONSTANTLY LIGHTS UP TELLING ME MY TIRES ARE UNDERINFLATED. I HAVE CHECKED THE TIRES WITH THREE DIFFERENT TYPES OF PRESSURE GAUGES AND THE READING IS THE RECOMMENDED 32 PSI BUT THE CAR SAYS 27 PSI. WHEN I TOOK THE VEHICLE TO NISSAN THEY TOLD ME TO OVER INFLATE MY TIRES TO 37 PSI WHEN THE PLACARD IN THE DOOR SAYS TO INFLATE TO 32 PSI. BASICALLY THE TPMS IS OFF BY 16% WHICH I BELIEVE IS A SAFETY CONCERN. EITHER I OVER INFLATE MY TIRES, RESULTING IN LESS STABILITY AND UNEVEN WEAR, OR I IGNORE THE WARNING LIGHT AND TAKE THE RISK THAT I MAY DRIVE OVER A NAIL OR OTHER ROAD HAZARD AND NOT KNOW ABOUT IT. I FIND THE PROBLEM ESPECIALLY INTERESTING WHEN YOU SEE THAT ON ALL OF MY NISSAN MAINTENANCE WORK THEY REPORT THEY INFLATED THE TIRES TO 33 PSI, WHEN IN TRUTH THEY INFLATE IT TO 36-37 PSI SO THAT THE LIGHT WILL NOT COME ON. I HAVE NOTIFIED NISSAN ON 11/28/2008 BUT NO AVAIL. IT SEEMS THAT THIS IS A COMMON PROBLEM FROM MY SEARCH ON THE INTERNET AND I HOPE YOU WILL LOOK INTO IT. *TR

Seats
Filed Sep 14, 201060,000 milesID

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT WAS DRIVING 25 MPH WHEN THE ELECTRIC RAIL TRACK FOR THE FRONT DRIVER SEAT FRACTURED. THE CONTACT WOULD HAVE TO LEAN TO THE SIDE IN ORDER TO DRIVE THE VEHICLE, CAUSING EXTREME DIFFICULTY DRIVING. THE DEALER STATED THAT THE ELECTRIC RAILS WOULD NEED REPLACING. THE CONTACT STATED HE WAS ADVISED BY THE DEALER THAT THE FAILURE WAS VERY COMMON IN HIS YEAR, MAKE AND MODEL AND THE CONTACT BELIEVED THAT THE FAILURE SHOULD BE COVERED UNDER A RECALL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.

Engine and Engine Cooling › Cooling System
Filed Sep 14, 201030,000 milesCA

THE BATTERY HAS BEEN REPLACED TWICE IN THE VEHICLE AND IT HAS LESS THAN 35,000 MILES ON IT. THE FIRST REPLACEMENT WAS DONE WHEN THE CAR WAS ONLY ABOUT 6 MONTHS OLD AND I JUST RECENTLY HAD TO HAVE THE BATTERY REPLACED AGAIN. THE SECOND BATTERY WAS SUPPOSED TO BE AN 84,000 MILE BATTERY AND WAS UNDER WARRANTY. HOWEVER, WHEN I WAS DRIVING IT, THE CAR DIED ON ME AND WOULD NOT START AGAIN. THE BATTERY HAD LESS THAN 26,000 MILES ON IT. NISSAN FOUGHT US ON THE REPLACEMENT EVEN THOUGH IT WAS UNDER WARRANTY, BUT WE FINALLY GOT ANOTHER ONE PUT IN. WE ARE ON OUR 3RD BATTERY IN LESS THAN 3 YEARS. THIS SAME VEHICLE HAD AN ENGINE MOUNT CRACK AT 32,000 MILES AND HAS ALSO HAD THE RADIATOR REPLACED AT 34,000 MILES. IT HAS BEEN IN THE SHOP 4 TIMES NOW IN THE LAST 2 1/2 MONTHS. WHEN THE RADIATOR WENT OUT, THE GAUGES DID NOT EVEN SAY THAT THE CAR WAS RUNNING HOT. I DISCOVERED THE ISSUE WHEN MY CAR STARTED SMOKING EVERYWHERE AND COOLANT WAS ALL OVER MY VEHICLE. NISSAN INSISTS THAT IT IS NOT AN ELECTRICAL ISSUE OF ANY KIND AND THAT THE GAUGE CAN STILL READ COOL IF THE RADIATOR GOES OUT AND THE CAR IS SMOKING. ALL IN ALL, I NOW HAVE THE 3RD NEW BATTERY, A NEW RADIATOR, AND A NEW ENGINE MOUNT. THE DRIVE BELTS HAVE ALSO CRACKED, BUT NISSAN REFUSED TO DO ANYTHING ABOUT THAT. *TR

Seats
Filed Sep 3, 201047,500 milesIA

2007 NISSAN MURANO DRIVER SEAT, LEFT CORNER WELD IS BROKEN AND ROCKS WHILE TURNING CORNERS OR DRIVING. IF YOU ARE NOT SITTING IN THE SEAT YOU CAN JUST MOVE THE SEAT FREELY AND IT IS OBVIOUS THAT IT IS BROKEN. NOTHING WAS DONE TO CORRECT THIS AS NOT COVERED UNDER WARRANTY. I FEEL THIS IS A BIG SAFETY CONCERN AS YOU ARE THE DRIVER OF THE VEHICLE AND NEED TO CONTROL IT, MEANWHILE YOU ARE SITTING IN AN UNSAFE SEAT THAT IS BROKEN. *TR

Seats
Filed Aug 27, 201060,000 milesPA

DRIVERS SIDE POWER SEAT ON MY 2007 NISSAN MURANO IS BROKEN. THE LEFT SIDE OF THE SEAT MOVES FINE BUT THE RIGHT SIDE IS LOCKED IN ONE POSITION. I HAD THE PROBLEM DIAGNOSED BY AN AUTHORIZED NISSAN DEALER AND WAS INFORMED THAT A PLASTIC GEAR ON THE SIDE RIGHT SIDE OF THE SEAT USED TO MOVE THE SEAT FROM BACK TO FRONT IS DAMAGED AND NEEDS REPLACED. THIS PLASTIC GEAR IS PROBABLY LESS THAN $5 TO MANUFACTURE BUT I WAS TOLD BY THE DEALER THAT THE WHOLE TRACK NEEDS TO BE REPLACED AT A COST OF $750 (NOT INCLUDING LABOR). THERE ARE NUMEROUS COMPLAINTS ON THE INTERNET REGARDING THIS ISSUE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Nissan Murano → · Every Murano year → · How the figures are calculated →