Page 6 of 14 · complaints 251–300 of 678

2004 Nissan Murano complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Visibility
Filed Dec 29, 201160,000 milesME

THE SUN VISOR LOCATED ABOVE THE DRIVER SIDE DOES NOT STAY UP PROPERLY. IT FLAPS DOWN AND BLOCKS THE VIEW OF THE ROAD AND TRAFFIC FROM THE DRIVER. THIS ISSUE IS PREVALENT IN MANY MURANOS - SEE POSTING BOARDS - AND SHOULD BE A RECALLED. *KB

Vehicle Speed Control
Filed Dec 27, 2011147,900 milesTN

HAVE HAD A PROBLEM OF THE ACCELERATOR HESITATING FROM A COMPLETE STOP AND THEN SUDDENLY GOING FORWARD. WHEN PRESSING GAS PEDAL NOTHING WOULD HAPPEN WHEN ALMOST PRESSING ALL THE WAY AND THEN IT WOULD TAKE OFF. THIS HAPPENED FOR SEVERAL MILES AND THEN WENT BACK TO NORMAL. THIS HAPPENED AGAIN ON WED. DEC. 21, 2011. THE GAS PEDAL AGAIN WAS NOT RESPONDING WHEN PRESSED AND I COULD SENSE THAT THE RESPONSE OF THE GAS PEDAL TO THE SPEED OF VEHICLE WAS NOT WORKING PROPERLY. I TOOK TO NISSAN DEALER THE FIRST TIME AND THEY COULD NOT DETECT ANY PROBLEM AND GAVE ME NO REASON WHY THIS MIGHT BE HAPPENING. I FEEL THIS IS DANGEROUS TO THE OCCUPANTS OF THIS AUTO AND OTHERS ON THE ROAD SHOULD THE SPEED OF VEHICLE SUDDENLY CHANGE AND LOSS OF CONTROL OCCUR. *TR

Fuel System, Gasoline
Filed Dec 22, 201190,000 milesNJ

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE FUEL CAP SINCE THE FILLER WAS RUSTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS 138,000 AND THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.

Steering
Filed Dec 20, 201198,000 milesTX

THE PRESSURE HOSE OF THE POWER STEERING IS LEAKING EXTENSIVELY, TO THE POINT WHERE IT REQUIRED THE RESERVOIR TO BE REFILLED AN ABOUT 10 DAYS. UPON CLOSER INSPECTION, THE POWER STEERING FLUID CAN BE SEEN DRIPPING ONTO THE EXHAUST, CREATING SMOKE AND A BURNING SMELL WHEN OUTSIDE THE VEHICLE. THIS FAILURE PROBABLY BEGAN SEVERAL MONTHS AGO, BUT THE VEHICLE WAS ALREADY LEAKING OIL FROM THE UPPER OIL PAN (THE ALUMINUM SHROUD AROUND THE CRANK). ONCE THE UPPER OIL PAN LEAK WAS FIXED, THE PS PRESSURE HOSE LEAK BECAME MORE EVIDENT. APPARENTLY, THIS PROBLEM HAS GOTTEN WORSE JUST RECENTLY, BECAUSE I ADDED SOME FLUID TO THE PS RESERVOIR WHEN I FIXED THE UPPER OIL PAN, AND MUCH OF THIS REPLACED FLUID DRAINED OUT WITHIN THE FOLLOWING 10 DAYS. CERTAINLY NOT WHAT I'D CALL A SAFE SITUATION, AND FROM READING THE ONLINE FORUMS ON NISSAN MURANO'S, IT APPEARS THIS IS A COMMON SITUATION. *TR

Visibility
Filed Dec 6, 2011CO

DRIVER-SIDE SUN VISOR WILL NOT STAY IN PLACE. IT IS LOOSE AND WILL DROP DOWN WHILE DRIVING, BLOCKING VISIBILITY. *TR

Seats
Filed Dec 6, 201191,000 milesNJ

DRIVER SIDE POWER SEAT TRACK ASSEMBLY OF MY NISSAN MURANO 2004 STOPPED WORKING WHILE DRIVING. THE SEAT IS NOW DISABLED AND LOCKED IN PLACE. THERE ARE TILTING MOVEMENTS AT TIMES ALONG WITH NOISE SOUNDING AS IF IT MAY POTENTIALLY COME LOOSE AND DISLODGE ITSELF RENDERING DANGEROUS DRIVING CONDITION. DEALERSHIP HAS STATED OVER $1200 FOR THE PART AND INSTALLATION (OUT OF WARRANTY). THE PROBLEM APPEARS TO BE A COMMON ISSUE WITH ALL MURANO YEAR MODELS. *TR

Power Train
Filed Nov 21, 2011100,000 milesPA

VEHICLE WILL NOT ACCELERATE WHEN PUSHING GAS PEDAL. THIS HAS HAPPENED MULTIPLE TIMES BUT IT OCCURS RANDOMLY. THIS IS A DANGEROUS, WELL-REPORTED AND WELL-KNOWN PROBLEM ABOUT WHICH MULTITUDES OF NISSAN OWNERS HAVE COMPLAINED AND BLOGGED. APPARENTLY, NISSAN CORRECTED THE PROBLEM IN 2005. THEY WILL BACK UP THE TRANSMISSION UP TO 10 YEARS/120,000 MILES BUT ONLY IF IT FAILS COMPLETELY. OTHERWISE, AS IN MY CASE, THEY WILL NOT PAY FOR REPAIRING TRANSMISSION PARTS, ALTHOUGH THE COST IS IN THE THOUSANDS OF DOLLARS. *TR

Visibility
Filed Nov 12, 2011CA

THE PASSENGER SUN VISOR KEEPS FLOPPING DOWN AND OBSTRUCTING VIEW. THERE IS A MECHANISM FAILURE IN THE SPRING THAT HOLDS IT UP. HAVE SEEN A NUMBER OF COMPLAINTS ON BLOGS ABOUT THIS AND EVEN IF YOU ORDER A NEW VISOR, MECHANISM STILL FAILS. IT IS A SAFETY ISSUE AND ONE THAT DOES NOT SEEM TO HAVE A RESOLUTION.... IT IS ALSO ON THE ONUS OF THE DRIVER TO DEAL WITH A DEFECT. *TR

Visibility
Filed Nov 9, 201132,000 milesCA

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE SUN VISORS WOULD NOT REMAIN IN AN UPRIGHT POSITION AND WAS OBSTRUCTING HER VIEW. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 105,051. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. THE VIN WAS UNAVAILABLE.

Power Train
Filed Nov 3, 20111,040,000 milesIL

MY 2004 NISSAN MURANO HAS BEEN LEAKING TRANSMISSION FLUID DUE TO A LEAK IN THE TRANSFER HOUSING CASE AND IS PUTTING OUT AN ERROR CODE P0868. IT NOW SPEEDS UP - SLOWS DOWN - REV'S UP OVER 5,000 RPMS WHILE NOT HAVING ANY POWER TO PULL. I HAVE SPOKEN TO NISSAN REPS AT 3 DIFFERENT DEALERSHIPS AND TOLD THEM I SMELL SMOKE/BURNING OIL COMING FROM THE ENGINE. NONE OF THEM WOULD ACKNOWLEDGE ANYTHING. I RECENTLY TOOK IT TO THE 4TH DEALERSHIP AND DECIDED TO SPEND THE $75 TO HAVE IT INSPECTED AND THEY AGREED THAT IT WAS LEAKING AND HAS NO PRESSURE AND TOLD ME THAT IT WAS A DESIGN FLAW BUT THEY COULDN'T DO ANYTHING ABOUT IT. THE SERVICE MANAGER TOOK ME OVER AND SHOWED ME A BRAND NEW 2011 THAT HAD THE SAME ISSUE AND THEY WERE PUTTING IN A NEW TRANSMISSION DUE TO THE SAME ISSUE. UNFORTUNATELY MY WARRANTY HAS NOW RUN OUT AND THEY WANT OVER $7000 TO REPLACE THE TRANSMISSION - BUT THEY WON'T FIX THE LEAK UNLESS I REPLACE THE TRANSMISSION AS THEY SAY THEY DON'T WANT ME TO COME BACK UPSET. WELL I'M UPSET BECAUSE I'VE READ OVER 100+ POST WITH THE SAME EXACT PROBLEM AND I JUST KNOW THIS THING IS GONNA LOCK UP OR SPEED UP RIGHT IN THE MIDDLE OF TRAFFIC AND IT SHOULD BE NISSAN'S RESPONSIBILITY TO ADMIT THIS IS A MAJOR PROBLEM WITH THE DESIGN OF THE '03 AND '04 TRANSMISSION/TRANSFER CASE AND STEP UP AND FIX THE ISSUE. *TR

Visibility
Filed Oct 30, 201165,000 milesGA

THE DRIVER SIDE SUNVISOR SUDDENLY FELL DOWN STRIKING MY WIFE IN THE FORE HEAD AND CAUSING HER TO RUN OFF THE ROADWAY. SHE WAS SAFELY ABLE TO RE-ENTER THE ROADWAY WITHOUT OVER CORRECTING AND HAVING AN ACCIDENT. THIS HAS HAPPENED SEVERAL TIMES, FINALLY TO THE POINT THAT I HAVE REMOVED THE SUNVISOR. I HAVE TWIN SEVEN YEAR OLDS WITH AUTISM THAT RIDE IN THIS VEHICLE SEVERAL TIMES A WEEK. I HAVE READ OF SEVERAL OTHER OWNERS OF MURANO'S WITH THE SAME ISSUE. AS A POLICE OFFICER AND PARAMEDIC THIS IS A SAFETY ISSUE THAT THE MANUFACTURER NEEDS TO ADDRESS, BEFORE SOMEONE IS SERIOUSLY INJURED. *TR

Visibility
Filed Oct 24, 201185,000 milesAZ

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE VISOR FELL FROM ITS HOUSING, OBSCURING THE DRIVER'S VISION. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HIM THAT HE NEEDED A NEW VISOR. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS UNAVAILABLE.

Seats
Filed Oct 19, 2011115,000 milesFL

I HAVE THE SAME ISSUE WITH MY DRIVER'S SEAT BREAKING DUE TO THE THIN METAL USED IN THE SEAT ASSEMBLY DESCRIBED HERE: NHTSA ACTION NUMBER: PE08065 THE LEFT REAR OF THE SEAT COLLAPSED AND NOW THE SEAT ROCKS BACK AND FORTH WHILE DRIVING. HTTP://WWW.ABOUTAUTOMOBILE.COM/INVESTIGATION/2004/NISSAN/MURANO/SEAT. *TR

Seats
Filed Oct 13, 201185,000 milesAZ

WE HAVE HAD ANOTHER ISSUE CONCERNING OUR 2004 NISSAN MURANO. THIS TIME IT IS THE DRIVER SEAT THAT HAS BROKEN. THE NISSAN DEALERS KNOW OF THIS ISSUE AND HAVE NOT OFFERED ANY HELP OTHER THAN WANTING TO CHARGE $1000.00 FOR THE SEAT FRAME ASSEMBLY. A SEAT THAT HAS BROKEN! A VERY INTEGRAL PART OF THE CAR THAT SHOULD BE STRONG AND FREE FROM DEFECTS. IT WOULD BE JUSTICE IF SOMEONE COULD MAKE THIS COMPANY OWN UP TO THE TERRIBLE CRAFTMANSHIP THAT THIS VEHICLE WAS CONSTRUCTED WITH. *TR

Latches/Locks/Linkages
Filed Oct 11, 201160,000 milesNJ

AUTOMATIC LEFT SIDE DOOR LOCK DOES NOT FUNCTION AUTOMATICALLY. FRONT RIGHT SIDE AND LEFT REAR DOOR LOCKS ONLY WORK INTERMITTENTLY. I HAVE BEEN TOLD DOOR ACTUATORS NEED TO BE REPLACED. PROBLEM CANNOT BE FIXED WITHOUT COMPLETE REPLACEMENT. THIS APPEARS TO BE A PROBLEM EITHER WITH FAULTY DESIGN OR PRODUCTION. INABILITY TO AUTOMATICALLY LOCK DOORS FROM THE INSIDE COULD PRESENT SAFETY PROBLEM. *KB

Latches/Locks/Linkages
Filed Oct 4, 201167,550 milesOH

WHEN GETTING OUT OF CAR TO FILL GAS AND UPON CLOSING DOOR, THE DOORS ARE AUTOMATIC LOCKING, I HAD CHILDREN IN THE CAR. THIS CAR HAS CONTINUE TO DO THIS AND IS SERIOUS SAFETY ISSUE. AS A FEMALE I WANT TO KNOW THESE LOCKS CAN BE COUNTED ON TO LOCK OR NOT WHEN CORRECT. A CHILD COULD EASILY GET INTO CAR AND DOORS LOCK ON THERE OWN. THIS IS KNOWN ISSUE WITH NISSAN. *TR

Visibility
Filed Sep 22, 2011120,000 milesTX

DRIVER'S SIDE SUN VISOR SUDDENLY FLOPPED DOWN AND BLOCKED MY WIFE'S VIEW OF THE ROAD. IT WILL NOT STAY UP. AFTER LISTENING TO HER COMPLAINTS FOR WEEKS, I FINALLY TOOK IT THE DEALERSHIP TO GET A NEW ONE. THEY WANT $182.59 PLUS TAX JUST FOR THE PART! THAT DOESN'T EVEN INCLUDE LABOR TO INSTALL. THE DEALERSHIP TOLD ME I WAS LUCKY BECAUSE IT USED TO COST $425. THAT IS LUDICROUS! I HAVE FOUND DOZENS OF SIMILAR COMPLAINTS ON THIS VERY WEBSITE. IT IS A SERIOUS SAFETY ISSUE AND IT IS OBVIOUSLY A SYSTEMIC PROBLEM. I DIDN'T REALIZE HOW MUCH IT AFFECTED YOUR DRIVING UNTIL I DROVE IT TODAY. WE ARE IN THE MARKET FOR A NEW CAR AND I CAN GUARANTEE IT WILL NOT BE A NISSAN OR INFINITI. $200 FOR A $20 SUN VISOR IS INSANE! *TR

Seats
Filed Sep 20, 2011220,000 milesAZ

THE WELD ON THE DRIVERS SEAT FRAME IS FRACTURED. IT IS A MAJOR SAFETY ISSUE AND NISSAN HAS CHANGED THE PART FROM WHAT IS ORIGINALLY IN THE VEHICLE, ALTHOUGH NISSAN WON'T ADMIT TO A CHANGE. *TR

Electrical System
Filed Sep 19, 2011140,000 milesPA

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 30 MPH THE VEHICLE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BATTERY AND ALTERNATOR BELT NEEDED TO BE REPLACED. THE REMEDY FAILED TO CORRECT THE FAILURE, TWO WEEKS LATER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE AND REFERRED HER TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000.

Seats
Filed Sep 8, 2011136,000 milesMD

THE FRONT DRIVERS SEAT CANNOT BE MOVED FORWARD OR BACKWARD. THE RIGHT SIDE OF THE SEAT APPEARS TO BE STUCK IN PLACE. THE INABILITY TO ADJUST THE SEAT IMPACTS A DRIVERS ABILITY TO POSITION THE SEAT FOR SAFE DRIVING I.E. PEDAL DISTANCE, STEERING DISTANCE, SIDE VIEW MIRROR VIEWING ETC.... THIS APPEARS TO BE A KNOWN PROBLEM. THERE ARE SEVERAL WEBSITES WHERE OWNERS DISCUSS THEIR EXPERIENCE ONE SUCH WEBSITE IS HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F14EC7A (THIS IS AN EDMUNDS.COM BLOG), A SECOND BLOG SITE WHERE OWNERS REPORT THIS SAFETY ISSUE IS HTTP://WWW.NISSANMURANO.ORG/FORUMS/66-PROBLEMS/10406-MORE-DRIVERS-SEAT-PROBLEMS.HTML. THIS IS NISSSAN WEB SITE. A THIRD SET OF COMPLAINTS CAN BE FOUND AT HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2005/NISSAN/MURANO/SEAT. THIS IS CLEARLY A PROBLEM WHICH MAY CAUSE AN ACCIDENT. *TR

Visibility
Filed Aug 30, 2011VA

2004 NISSAN MURANO. CONSUMER STATES SUN VISOR WILL NOT STAY IN PLACE. IT WILL NOT STAY UP AND OUT OF THE WAY. *TGW THE CONSUMER STATED THE SUN VISOR HAS BEEN REPLACED FOUR TIMES. *JB

Seats
Filed Aug 27, 2011105,000 milesVA

THE POWER SEAT MOTOR ON MY 2004 NISSAN MURANO SE HAS FAILED. IT WILL NOT MOVE FORWARD OR BACKWARDS. IN ADDITION, THE WHEEL HUB BEARING FAILED/BROKE AND ALSO HAD TO BE REPLACED AT A VERY EXPENSIVE COST. PRIOR TO THIS, THE DIFFERENTIAL ALSO FAILED/LEAKED AND HAD TO BE REPLACED/FIXED. THIS VEHICLE HAS ONLY 100,000 MILES AND HAS ENDURED A ONGOING SERIES OF REPAIRS FOR NUMEROUS FACTORY INSTALLED DEFECTS. THE NISSAN, MURANO IS NOT A SAFE, RELIABLE VEHICLE TO OWN. *TT

Latches/Locks/Linkages
Filed Aug 22, 2011CA

ALL 4 "DOOR LOCK ACTUATORS" ON MY 2004 NISSAN MURANO ARE DEFECTIVE. THIS ISSUE OCCURS INTERMITTENTLY AND MEANS THAT THE DOOR LOCK WILL RANDOMLY NOT UNLOCK OR LOCK. ONLY THE DRIVER DOOR HAS A KEY LOCK- MEANING THAT FOR EACH OTHER DOOR, THE DOORS MUST BE LOCKED FROM WITHIN IF THE LOCK ACTUATOR IS NOT WORKING OR ACTING UP. FOR EXAMPLE, IF A CAR DOOR IS NOT OPENING, AND YOU UNLOCK IT FROM WITHIN THE CAR, THEN CLOSE THE DOOR, AND PRESS "LOCK" ON YOUR KEY-CHAIN, THAT CAR DOOR WILL STILL HAVE NOT LOCKED. THE CAR DOOR LOCK STOPS RESPONDING, AND CAN ONLY BE DONE MANUALLY INTERNALLY. I SPOKE TO NISSAN A YEAR AGO ABOUT THIS PROBLEM AND THEY INDICATED THAT EACH DOOR WOULD BE $400 TO FIX, MEANING $1600 ALTOGETHER. RESEARCH HAS INDICATED TO ME THAT THIS IS A FAIRLY COMMON NISSAN PROBLEM AND THAT NONE OF THE DEALERSHIPS ARE DOING ANYTHING TO HELP THE CONSUMER- OTHER THAN INDICATING THE LARGE PRICE TAG. THIS ISSUE DIRECTLY AFFECTS THE SAFETY OF THE PRODUCT- BECAUSE IT BECOMES IMPOSSIBLE TO TELL WHETHER THE DOOR IS ACTUALLY LOCKED, UNLESS THE OWNER PHYSICALLY WALKS AROUND THE CAR AND CHECKS EACH DOOR- AND THEN LOCKS THE DOOR MANUALLY FROM THE INSIDE. *TR

Engine and Engine Cooling › Exhaust System
Filed Aug 15, 2011115,000 milesTN

MY 2004 NISSAN MURANO SE JUST RECENTLY PASSED 115,000 MILES. I HAVE BEEN NOTICING A LACK OF POWER, SOME ODD/VARIOUS NOISES AND JUST RECENTLY SAW A PUFF OF SMOKE OUT OF THE EXHAUST. SHORTLY AFTER, THE SERVICE ENGINE SOON LIGHT CAME ON AND I HAD THE CODE VERIFIED AT ADVANCE AUTO. CATALYTIC SYSTEM FAILURE ON ONE OF THE BANKS. THIS TYPE OF FAILURE IS EXTREMELY COMMON WITH NISSAN VEHICLES UTILIZING THE VQ ENGINE AND TYPICALLY RESULTS IN BACKFLOW OF CATALYST MATERIAL INTO THE ENGINE WHICH IN TURN CAUSES CATASTROPHIC FAILURE TO THE PISTONS AND PISTON RINGS. REPLACEMENT OF THE CATALYTIC CONVERTERS IS HIGHLY DIFFICULT AND GENERALLY COSTS AROUND $2,500 AT A DEALER. PARTS ALONE WILL COST IN EXCESS OF $600 FOR AFTERMARKET AND $1,600 FOR OEM. THIS ISSUE GENERALLY HAPPENS BETWEEN 80K AND 120K MILES ON ALMOST EVERY ALTIMA, MAXIMA AND MURANO AND THERE ARE MULTIPLE FORUMS IN WHICH VARIOUS OWNERS DISCUSS THIS MATTER IN GRAVE DETAIL. IT IS NOT A MATTER OF IF THIS WILL HAPPEN TO THESE VEHICLES, IT IS A MATTER OF WHEN. I PURCHASED THIS VEHICLE 1.5 YEARS AGO AND STILL OWE MUTLTIPLE THOUSANDS OF DOLLARS ON IT. THIS IS RIDICULOUS... *TR

Power Train › Automatic Transmission
Filed Aug 2, 2011160,000 miles00

I HAVE A 2004 NISSAN MURANO. I DID ONLY A LITTLE BIT OF RESEARCH BEFORE I BOUGHT IT BECAUSE I REALLY LIKED THE WAY THEY LOOKED AND DROVE. SHORTLY AFTER THE PURCHASE, I BEGAN TO READ ABOUT THE POOR QUALITY OF THE CVT TRANSMISSION. I BOUGHT THE CAR WITH 100,000 KMS ON IT SO I WAS QUITE WORRIED AS I DON'T THINK MANY PEOPLE CAN AFFORD A NEW TRANSMISSION AT SEVERAL THOUSANDS OF DOLLARS, ESPECIALLY ME. NOT LONG AFTER THAT, NISSAN CAME OUT WITH AN EXTENDED WARRANTY ON THE CVT'S BECAUSE PRETTY MUCH EVERY MURANO OWNER HAS A PROBLEM WITH IT SOONER OR LATER. NEEDLESS TO SAY, IM AT 160,000 KMS ON IT RIGHT NOW AND SURE ENOUGH, IM HAVING BIG PROBLEMS NOW. A HUGE KNOCKING NOISE IS COMING FROM THE TRANSMISSION THAT KIND OF SOUNDS LIKE A HELICOPTER TAKING OFF. EVERY ONCE IN A WHILE FOR SOME TIME NOW, WHEN I'VE BEEN AT A STOP LIGHT, I CAN LITERALLY PUT THE GAS PEDAL DOWN TO THE FLOOR AND THERE WILL BE NO RESPONSE FOR ABOUT 5 SECONDS, THEN THE CAR WILL JOLT FORWARD. MY MURANO IS AT THE NISSAN DEALERSHIP RIGHT NOW AND THEY'RE TELLING ME THE PROBLEM IS COMING FROM THE FRONT DIFFERENTIAL AND THAT THEY WON'T COVER IT UNDER THE NEW WARRANTY. THE DIFFERENTIAL IS INSIDE OF THE TRANSMISSION AND THEREFORE PART OF IT, YET THEY WON'T COVER IT. SO RIGHT NOW IM PRETTY MUCH AT THE POINT WHERE I NEED TO GET RID OF THIS THING ASAP AND GET SOMETHING ELSE. IF NISSAN REFUSES TO STEP UP TO THE PLATE WITH THIS WORLDWIDE PROBLEM, UNFORTUNATELY IM GOING TO HAVE TO TURN MY BACK ON NISSAN FROM HERE ON OUT WHICH IS REAL

Fuel System, Gasoline
Filed Jul 24, 201182,000 milesOH

IN 2006 WE RECEIVED A RECALL LETTER ABOUT NISSAN HAVING PROBLEMS WITH THE FUEL TANK. WE HAD THE PROTECTION GUARD INSTALLED BY NISSAN AS PER NHTSA RECALL. IN APRIL 2011 WE WERE DRIVING ON HIGHWAY AND HIT SOMETHING SMALL IN THE ROAD THAT PUNCTURED THE FUEL TANK. THE ITEM WAS SO SMALL NO ONE IN THE CAR SAW IT. THE PROTECTIVE SHIELDING, WHICH WAS A THIN PIECE OF PLASTIC, SHATTERED AND FAILED TO PROTECT THE TANK.

Seats
Filed Jul 20, 201111,000 milesCT

I HAVE A 2004 NISSAN MURANO WITH A BROKEN DRIVERS SEAT. THE LEFT SIDE OF THE DRIVER SEAT SUPPORT FRAME HAS FATIGUED AND BROKEN. SEVERAL REPAIR SHOPS IN MY AREA HAVE INDICATED THAT THEY WILL NOT TRY TO REPAIR BECAUSE THE GUAGE OF THE METAL SUPPORT IS TOO THIN. NEW SEAT BASES, WHICH ARE HARD TO FIND, CAN COST $1000 FOR THE PART. MY INTERNET SEARCH HAS REVEALED THIS TO BE A COMMON PROBLEM. NEED HELP ON THIS! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *KB

Visibility
Filed Jul 20, 201148,832 milesCA

FOR NO VISIBLE REASON, THE DRIVER'S SIDE VISOR DROPPED DOWN AND COULD NOT BE PUT BACK INTO PLACE. IT REFUSES TO STAY UP. IN THE DOWN POSITION THE VIEW IS CUT IN HALF AND RENDERS THE VEHICLE UNSAFE FOR SUSTAINED DRIVING. I BELIEVE THIS IS A TOTAL MANUFACTURER DEFECT.

Visibility
Filed Jul 12, 201150,000 milesTX

DRIVER SIDE SUN VISOR DROPPED DOWN UNEXPECTEDLY AND INTERMITTENTLY.

Visibility
Filed Jul 10, 201164,899 milesTX

2004 NISSAN MURANO DRIVER'S SIDE SUN VISOR REPEATEDLY FALLS DOWN AND WILL NOT STAY UP CAUSING A SERIOUS SAFETY ISSUE. THE CONSEQUENCES COULD BE FATAL IF NOT FIXED. I HAVE HAD 2 INCIDENTS WHERE I WAS CLOSE TO BEING HIT BY ANOTHER CAR DUE TO THE VISOR FALLING. THE VISOR FELL AS I WAS APPROACHING AN INTERSECTION IN WHICH IT CAUSED ME TO GO THROUGH A RED LIGHT. I HAVE CONTACTED NISSAN CONSUMER AFFAIRS AND THEY TOLD ME I HAD TO TAKE IT TO A DEALERSHIP FOR THEM TO VERIFY THAT IT WAS AN ISSUE. I THEN CONTACTED NISSAN CONSUMER AFFAIRS BACK TO LET THEM KNOW IT WAS VERIFIED THAT IT WAS A PROBLEM AND THAT A REGIONAL SPECIALIST WOULD CONTACT ME. I TALK TO THE REGIONAL SPECIALIST AND SHE NEEDED THE DOCUMENTATION FROM THE DEALERSHIP. SHE NOW HAS IT AND I'M WAITING FOR A RESPONSE NOW. THIS ALL STARTED JUST A COUPLE OF WEEKS AGO WITH NISSAN. IF THE SAFETY ISSUE IS NOT RESOLVED BY THEIR EXPENSE THEN I'M TALKING TO A GOOD FRIEND THAT IS AN INVESTIGATIVE REPORTER FOR A LOCAL NEWS COMPANY. *TR

Visibility
Filed Jul 9, 201170,000 milesCA

MY 2004 NISSAN MURANO HAS A DEFECTIVE DRIVER-SIDE SUN VISOR PROBLEM. IT KEEPS FALLING DOWN AND WILL ALSO NOT STAY UP. THIS IS A SAFETY ISSUE BECAUSE WHEN I AM DRIVING THE VEHICLE, THE VISOR WILL FLOP DOWN WITHOUT WARNING AND CAUSE ME TO BECOME DISTRACTED, WHICH COULD CAUSE ME TO HAVE AN ACCIDENT. ALSO, IF I PUT IT DOWN, IT WILL NOT STAY IN THE POSITION I PLACE IT IN. I BELIEVE THIS IS A DEFECTIVE PART IN THE NISSAN MURANO. I HAVE NOTICED ON THE INTERNET THAT MANY PEOPLE HAVE BEEN COMPLAINING ABOUT THIS ISSUE AND THAT NISSAN REFUSES TO COVER THIS UNDER WARRANTY OR UNDER A RECALL. THERE WAS EVEN A NISSAN AUTO TECHNICIAN WHO ANONYMOUSLY ADMITTED THAT THIS WAS A MECHANICAL FAILURE BECAUSE HE HAS TO REPLACE THE VISOR PART ON MANY VEHICLES HE HAS WORKED ON. CAN YOU DO ANYTHING ABOUT THIS? *TR

Latches/Locks/Linkages
Filed Jun 21, 201154,000 milesTX

IN HOT WEATHER, THE PASSENGER DOOR LOCK WILL NOT LOCK WHEN THE LOCK BUTTON IS PRESSED, OR IF THE KEY FOB REMOTE LOCK KEY IS PRESSED. THIS CAN RESULT IN A FALSE SENSE OF SECURITY IF THE DRIVER IS UNAWARE OF THE PROBLEM AND INCREASES THE RISK OF VEHICLE THEFT. *TR

Power Train
Filed Jun 18, 2011143,000 milesNY

TRANSFER CASE FAIL. *TR

Power Train › Automatic Transmission
Filed Jun 5, 2011150,000 milesMO

MY VEHICLE DOES NOT RESPOND TO DEPRESSION OF THE GAS PEDAL. IT DOES THIS SPONTANEOUSLY, WHICH IS DANGEROUS WHEN MAKING A LEFT HAND TURN THROUGH AN INTERSECTION WITH ONCOMING TRAFFIC. I TOOK MY CAR TO A RESTAURANT LAST NIGHT AND WHEN WE LEFT TO COME HOME THE VEHICLE WOULD NOT TRAVEL AT SPEEDS OVER 10MPH. WE HAD TO TURN THE VEHICLE OFF AND BACK ON AT ALL STOP SIGNS/LIGHTS IN ORDER FOR IT TO GO AT ALL AFTER MAKING A STOP. IMMEDIATELY DROVE THE VEHICLE STRAIGHT HOME, AFTER RESEARCH FOUND OUT THAT MANY PEOPLE HAVE THE EXACT SAME PROBLEMS WITH THEIR EARLY YEAR NISSAN MURANOS. NISSAN NEEDS TO DO A MAJOR RECALL AND OWN UP TO THEIR MISTAKE BEFORE SOMEONE'S LIFE IS TAKEN AS A RESULT OF THEIR FAULTY MECHANICS. MY CAR HAS APPROXIMATELY 155K MILES ON IT. *TR

Visibility
Filed Jun 4, 201165,700 milesFL

DEAR SIR, WE OWN A 2004 NISSAN MURANO THAT WE BOUGHT NEW IN MAY OF 2004. THE VEHICLE HAS PERFORMED GREAT OVER THE YEARS; HOWEVER, WE DO HAVE ONE VERY IMPORTANT SAFETY ISSUE WITH THE NISSAN MURANO WHICH IS THE DRIVER'S SIDE SUN VISOR. AS YOU ARE DRIVING, THE SUNVISOR WILL DROP DOWN BLOCKING THE VIEW OF THE ROADWAY. I HAVE ALSO SPOKEN WITH ANOTHER NISSAN MURANO OWNER WHO STATED THAT SHE HAS EXPERIENCED THE SAME PROBLEM. ALSO, I RAN AN INTERNET SEARCH FOR "PROBLEMS WITH A NISSAN MURANO SUNVISOR" AND DISCOVERED NUMEROUS BLOGS SUBMITTED BY INDIVIDUALS WHO HAVE EXPERIENCED THE EXACT SAME PROBLEM WITH THEIR NISSAN MURANOS. I STRONGLY FEEL THAT THIS ISSUE NEEDS TO BE INVESTIGATED BEFORE SOMEONE IS VERY SERIOUSLY INJURED OR PERHAPS KILLED BECAUSE THEY WERE UNABLE TO SEE THE ROADWAY. *TR

Seats
Filed Jun 1, 201180,000 milesCA

TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THE FRONT DRIVER'S SEAT MOTOR FAILED, NO LONGER ALLOWING HIM TO MAKE ADJUSTMENTS TO THE SEAT. THE CONTACT EXPRESSED CONCERN OVER THE POSSIBILITY OF THE SEAT INVOLUNTARILY SHIFTING WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000. UPDATED 07/08/11 *BF THE CONSUMER STATED WHEN THE KEY WAS INSERTED INTO THE IGNITION, THE SEAT WOULD MOVE AUTOMATICALLY. UPDATED 12/19/11

Electrical System
Filed May 22, 2011125,625 milesFL

A RECURRING CHECK ENGINE LIGHT PROBLEM, HESITATION ON ACCELERATION AFTER SITTING IN TRAFFIC FOR A WHILE, POOR IDLING, AND THE EVEN A COMPLETE SHUTOFF WHILE MY GIRLFRIEND WAS DRIVING AND MY TWO DAUGHTERS AS PASSENGERS. THE CARS HAS COMPLETED SHUTOFF TWICE WHILE DRIVING. ONCE WHILE TURNING LEFT AT LOW SPEED AND THE OTHER ONE WHILE ON THE HIGHWAY. *TR

Engine and Engine Cooling › Exhaust System
Filed May 14, 2011TX

THEY ARE TELLING ME I HAVE TO REPLACE MY CATALYTIC CONVERTER, BECAUSE IT IS A GOVERNMENT REQUIREMENT. THIS IS COSTING 3300.00. LOOKING ONLINE, SOME CARS, THERE WAS A RECALL ON THIS PART WHY WASN'T THERE ONE ON THIS CAR IF IT IS HAVING TO BE REPLACED? 2004 NISSAN MURANO. I CAN NOT AFFORD SOMETHING LIKE THIS, AND A FAMILY WITH MY INCOME CAN NOT. I AM A SINGLE MOTHER WITH TWO KIDS. PLEASE LET ME KNOW WHAT I CAN DO. *TR

Power Train › Automatic Transmission
Filed May 9, 201180,000 milesCA

TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT AFTER STOPPING AND DEPRESSING THE ACCELERATOR PEDAL THE VEHICLE DID NOT ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A LEAK IN THE TRANSMISSION WAS DIAGNOSED. THE CONTACT WAS ADVISED TO REPLACE THE THROTTLE BODY AND CATALYTIC CONVERTER. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE BECAUSE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 120,000.

Visibility
Filed May 6, 2011VA

DRIVER SIDE VISOR CONTIUNES TO FALL OUT OF THE "UP" POSTION. THIS IS A BIG SAFETY ISSUE, ESPECIALLY WHEN I HAVE MY 3YR OLD SON IN THE BACK! VELCRO DOESNT REALLY HELP EITHER. *TR

Power Train
Filed May 4, 2011100,000 milesCO

TRAVELING ON THE INTERSTATE AND IN THE PROCESS OF PASSING A CAR IN PASSING GEAR THE POWER OF THE CAR STOPPED. WE SLOWED DOWN AND AFTERTHAT EVERYTIME WE WOULD GIVE IT GAS IT WOULD POWER DOWN AGAIN. WE TOOK IT TO A NISSAN DEALER SERVICE CENTER, THEY SAID IT WAS AN ELECTRONIC THROTLE. THEY REPLACED THAT THEN IN LESS THAN 30 DAYS IT DID THE EXACT SAME THING, TOOK IT BACK TO NISSAN THEY SAID IT WAS THE TRANSMISSION, THEY REPLACED THE VALVE COVERS, THEN IN FEBRUARY ON THE WAY TO TEXAS IT DID IT AGAIN ONLY THIS TIME IT WAS MUCH WORSE, IT WOULD POWER DOWN AND YOU COULD CREEEP TO THE EDGE ON THE HIGHWAY. VERY DANGEROUS IN THAT THE POWER STOPS AS YOU ARE DRIVING IN HIGH TRAFFIC AREAS AT THE SPEED OF 60-65. WE LEFT IT AT A NISSAN DEALERSHIP IN GRAPEVINE TEXAS, THEY HAD IT FOR A MONTH AND GUARANTEED THAT THEY FOUND THE PROBLEM, THEY SAID IT WAS A FLOW VALVE. ON THE WAY BACK FROM TEXAS, (13 HOUR) DRIVE IT DID THE EXACT SAME THING AND WE HAD TO HAVE IT TOWED TO SANTE FE, NM. WE HAVE SPENT $3,000 AT THIS POINT. NOW I HAVE CONTACTED CORPORATE NISSAN, THEY HAVE TOLD US TO GO GET THE CAR THEY CANNOT FIND ANYTHING WRONG. HOWEVER NISSAN KNOWS THAT THE TRANSMISSIONS ARE BAD ON THESE CARS FOR THEY HAVE EXTENDED THE TRANSMISSION WARRANTY TO 120,000. THEY REFUSE TO REPLACE THE TRANSMISSION SAYING THAT THE COMPUTER WILL NOT JUSTIFY THE PROBLEM. DO WE HAVE TO WAIT UNTIL WE ARE IN A CAR WRECK BECAUSE OF THIS PROBLEM FOR ANYONE TO DO ANYTHNG? SOMONE NEEDS TO MAKE NISSAN TAKE RESPONSIBILITY FOR THIS! I H

Steering
Filed Apr 30, 2011122,000 milesKY

I OWN A 2004 NISSAN MURANO. I HAVE HAD THIS VEHICLE FOR LESS THAN A YEAR (9MONTHS) AND IN THE LAST 2 MONTHS I HAVE NOTICED MULTIPLE ISSUES...BOTH MY FRONT WINDOWS ROLL DOWN AUTOMATICALLY AFTER THE CAR IS TURNED OFF, THE TEMP GAUGE ON THE MIRROR FLASHES 100 DEGREES, LASTLY-THE MOST CONCERNING IS MY STEERING! I HEARD POPPING FOR MONTHS AND MONTHS, BUT MOST RECENTLY I COULD FEEL THE POWER STEERING GOING OUT. I THOUGHT AT FIRST IT WAS BECAUSE OF ALL THE RAIN WE HAD SOME HIGH WATER OVER OUR ROAD, BUT IT CONTINUED. MY BROTHER IS A CERTIFIED MECHANIC AND HE ADDED FLUID TO IT WHICH HELPED FOR A DAY OR TWO THEN IT WENT RIGHT BACK TO BEING HARD TO STEER, MOSTLY TURNING LEFT SOME RIGHT.WE WERE DRIVING OVER A BRIDGE WHEN WE CROSSED THE BRIDGE JOINT PASSING ONCOMING TRAFFIC THE WHEEL NEARLY JERKED LEFT OUT OF MY GRIP BECAUSE OF THE PROBLEM. WE NEARLY HIT ANOTHER CAR AND COULD HAVE WENT THROUGH THE BRIDGE TO THE RIVER BELOW. SCARED US TO DEATH!! WHEN WE LOOKED IT UP IN THE SYSTEM IT SAYS IT MAY BE RACK AND PINION SYSTEM. I'VE LOOKED ONLINE AND HAVE READ MULTIPLE UPON MULTIPLE ACCOUNTS OF THE SAME THING FOR THIS YEAR AND MODEL BUT NO RECALL OR HELP FOR THIS ISSUE BY NISSAN, NOT THE 2004 ANYWAY. MY BROTHER PLANS TO GET UNDER THE CAR AND CHECK IT OUT IN MORE DETAIL BUT IS PRETTY CERTAIN RACK AND PINION MALFUNCTION IS THE PROBLEM. IT'S GONNA BE A SMALL FORTUNE TO PAY FOR! BUT MORE IMPORTANTLY I HAVE TWO CHILDREN UNDER AGE 4 THAT ARE TRANSPORTED DAILY IN THIS VEHICLE AND IT IS A MAJOR SAFETY CO

Seats
Filed Apr 25, 201193,400 milesTN

2004 NISSAN MURANO, DRIVERS SEAT SPONTANEOUSLY BROKE, SEAT IS NOW LEANING AGAINST THE DOOR FRAME. SEAT NO LONGER FUNCTIONS PROPERLY. SEAT ROCKS FROM SIDE TO SIDE IN STOPPING. AFRAID OF FURTHER FAILURE IN SEAT THAT COULD RESULT IN THE DRIVER SEAT COMING COMPLETELY DISENGAGED WHICH WOULD PUT DRIVER AND PASSENGERS AT SERIOUS RISK. INDEPENDENT MECHANIC ACKNOWLEDGES SEAT FAILURE IN MURANOS IS COMMON. *TR

Seats
Filed Mar 31, 2011124,000 milesNE

I OWN A 2004 NISSAN MURANO AND THE DRIVER SEAT HAS BROKEN WITHIN THE LAST 2 MONTHS. IT ROCKS SIDE TO SIDE AND FRONT TO BACK WHEN APPLYING THE BRAKES. I TOOK IT TO A MECHANIC AND PAID TO HAVE IT WELDED BUT IT DID NOT HOLD. THIS IS DANGEROUS AS IF IT BREAKS WHILE DRIVING, THIS STRUCTURE FAILURE TO THE DRIVER SEAT COULD CAUSE A FATALITY. THIS IS A COMMON PROBLEM WITH THIS VEHICLE. *TR

Power Train › Automatic Transmission
Filed Mar 22, 201152,533 milesNJ

I HAD BROUGHT MY CAR FOR REGULAR SCHEDULED SERVICE WHEN I WAS INFORMED ABOUT TRANSMISSION TRANSFER CASE SEAL REQUIRING REPAIR. IT IS ONE OF THE MOST COMMON AND EXPENSIVE PROBLEMS REGARDING THIS CAR HOWEVER NISSAN REFUSES TO ISSUE A RECALL ON THIS DEFECT. *TR

Power Train › Automatic Transmission
Filed Mar 11, 2011248,000 miles00

NISSAN MURANO 2004 TRANSFER CASE AND REAR DIFFERENTIAL FAILURE. NEED TO REPLACE BOTH AT A COST OF $6,200. *TR

Visibility
Filed Mar 7, 201128,000 milesCA

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE SUN VISOR WAS HANGING DOWN IMPAIRING HIS VISION AND WOULD NOT REMAIN CLOSED. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER NOR WAS THE VEHICLE REPAIRED OR DIAGNOSED. THE CURRENT AND FAILURE MILEAGE WAS 28,000. THE VIN WAS UNAVAILABLE.

Vehicle Speed Control
Filed Mar 2, 201140,000 milesMD

2004 NISSAN MURANO WILL NOT ACCELERATE INTERMITTENTLY WHEN DEPRESSING THE GAS PEDAL. IT THEN LEAPS/RACES FORWARD. I WILL BE AT STOP SIGNS/LIGHTS AND WILL NOT BE ABLE TO ACCELERATE OUT OF TRAFFIC. *TR

VisibilityCrash
Filed Mar 1, 201180,000 milesUT

MY NISSAN MURANO HAS A DEFECTIVE DRIVER SIDE VISOR. IT CONSTANTLY FALLS FROM THE "UP POSITION" INTO DRIVERS VISION. THIS CAUSED AN ACCIDENT!!! I WAS TRAVELING DOWNHILL ON A SNOW/ICE COVERED ROAD, I HIT A BUMP AND THE VISOR FELL INTO MY VISION I REACHED TO PUT THE VISOR BACK INTO THE UP POSITION. PUSHED IT INTO PLACE AND IT IMMEDIATELY FELL AGAIN I PUSHED IT BACK UP(DISTRACTING MY ATTENTION FROM THE ROAD IN FRONT OF ME) AND NOTICED A CAR STOPPED IN THE MIDDLE OF THE ROAD, I SWERVED TO MISS THE STALLED CAR, I AVOIDED HITTING THE CAR BUT AS I SWERVED I RAN OVER BLACK ICE THE CAR GOT SIDEWAYS AND HIT A CONCRETE BARRICADE.

Power Train › Transfer Case (4-wheel Drive)
Filed Feb 23, 2011146,000 milesNY

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE EXHIBITED AN ABNORMAL CRACKING NOISE FROM THE FRONT END. THE CONTACT THEN NOTICED SMOKE COMING FROM UNDER THE HOOD. THE CPNTACT PULLED OVER AND SHUT THE ENGINE OFF. THE CONTACT THEN NOTICED THE TRANSFER CASE WAS FRACTURED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS TOLD THAT THE TRANSFER CASE WAS FRACTURED AND LEAKING FLUIDS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 146,00 AND THE CURRENT MILEAGE IS 147,000. UPDATED 03/22/11*LJ UPDATED 11/16/11

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Nissan Murano → · Every Murano year → · How the figures are calculated →