Page 13 of 16 · complaints 601–650 of 800

2003 Nissan Murano complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Power TrainCrash
Filed Jun 2, 200650,000 milesNC

2003 MURANO WAS STOPPED. DRIVER HAD FOOT ON BRAKE. VEHICLE WAS STRUCK IN REAR. BRAKE PEDAL WENT TO FLOOR AND VEHICLE ROLLED THROUGH INTERSECTION. HAD TO PUMP BRAKE PEDAL TWICE BEFORE BRAKES WOULD HOLD AGAIN. EVER SINCE, VEHICLE LABORS AS IF PULLING A HEAVY LOAD OR AS IF PARKING BRAKE WAS PARTIALLY ENGAGED. NISSAN DEALER STATES THAT BRAKES SEEM TO WORK, THEREFORE THEY WILL NOT ATTEMPT TO FIND CAUSE OF PEDAL-TO-THE FLOOR INCIDENT OR CAUSE OF VEHICLE "LABORING". *JB

Vehicle Speed Control
Filed Apr 26, 200670,000 milesCA

AFTER DRIVING IN STOP AND GO TRAFFIC (ENGINE COMPARTMENT VERY HOT) CAR DOES NOT RESPOND TO THROTTLE INPUT. THIS IS AN INTERMITTENTLY PROBLEM. WHEN YOU DEPRESS THE GAS PEDAL THE ENGINE DOES NOT RESPOND OR IS VERY DELAYED, AND THEN A COUPLE OF SECONDS LATER IT TRIES TO CATCH UP AND THE ENGINE SURGES TO HIGH RPM. THIS IS VERY DANGEROUS WHEN PULLING OUT IN FRONT OF TRAFFIC DUE TO THE LACK OF THROTTLE RESPONSE. IT IS ALSO VERY DANGEROUS IF THERE'S A PERSON OR OBJECT IN FRONT OF THE VEHICLE AND IT SURGES AND TAKES OFF VERY FAST. I TOOK IT TO THE DEALER WHILE IT WAS ACTING UP AND THERE WEREN'T ANY CODES IN THE ECU, BUT THE MECHANIC PUT IT ON A METER AND READ THE VOLTAGES OF THE PEDAL VS. THROTTLE BODY AND DETERMINED THE THROTTLE BODY WAS NOT RESPONDING CORRECTLY AND IT WAS THE FAULTY COMPONENT. HE ALSO ADMITTED THAT THEY'VE HAD A LOT OF SIMILAR PROBLEMS WITH THOSE THROTTLE BODIES BUT THERE HASN'T BEEN A RECALL ON THE PART. THIS IS A VERY DANGEROUS PROBLEM AND NEEDS TO BE ADDRESSED. *NM

Seats › Front Assembly › Recliner
Filed Apr 24, 200644,000 milesSC

DT*: THE CONTACT STATED THE DRIVER'S SIDE SEAT IS SHAKING LOSE FROM THE FRAME DUE TO A FRACTURE IN THE FRAME. THE SEAT MOVES FORWARD WHEN THE ACCELERATOR IS APPLIED AND BACKWARD WHEN THE BRAKE IS APPLIED. THE DEALERSHIP HAS BEEN NOTIFIED. *AK UPDATED 5/16/2006 - *NM

Electrical System › Alternator/Generator/Regulator
Filed Apr 20, 200627,930 milesNY

DT*: THE CONTACT STATED WITHOUT WARNING THE VEHICLE STALLED AT VARIOUS SPEEDS. A NHTSA RECALL, #05V319000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE ALTERNATOR; HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP.

Power Train › Automatic Transmission
Filed Apr 17, 200635,800 milesMA

AFTER DRIVING ON THE HIGHWAY, THEN STUCK IN STOP & GO TRAFFIC, CAR WILL NOT ACCELERATE. HAS HAPPENED 5 TIMES, AND IS VERY DANGEROUS. IT TAKES AT LEAST 10 SECONDS FOR THE CAR THE ACCELERATE. WAS TOLD CAN'T BE FIXED UNLESS PROBLEM CAN BE RECREATED. I WAS UNABLE TO MOVE OUT OF THE WAY FOR POLICE WHEN THIS LAST HAPPENED. *NM

Fuel System, Gasoline › Storage › Tank Assembly
Filed Apr 7, 200642,000 milesTX

APPARENTLY A SMALL PIECE OF METAL IN THE FREEWAY WAS PICKED UP BY THE FRONT TIRES AND PUNCTURED THE FUEL TANK ON THE NISSAN MURANO. UNKNOWN BY THE DRIVER, ALL OF THE FUEL LEAKED OUT OF THE VEHICLE WHILE BEING DRIVEN. ALTHOUGH THE RECALL NOTICE HAS BEEN EXTENDED, NISSAN REFUSES TO COVER THE REPLACEMENT OF THE TANK. NISSAN'S STAND IS THAT THE "SHIELD" THAT IS THE "FIX" TO THE PUNCTURE PROBLEM WOULD NOT HAVE PREVENTED THE TANK IN OUR CAR FROM BEING PUNCTURED BECAUSE IT PROTECTS THE FRONT HALF OF THE TANK AND OUR PUNCTURE WAS ON THE BACK HALF OF THE TANK. NHTSA SHOULD TAKE NOTE AS IT APPEARS THAT THE SHIELD IS NOT ACCEPTABLE AS THE ANSWER TO THE PROBLEM IF ITEMS PICKED UP BY THE FRONT TIRES CAN STILL ALLOW A PUNCTURE TO REAR OF THE TANK. *JB

Electrical System
Filed Apr 4, 200655,000 milesNC

DRIVER AND PASSENGER FRONT WINDOWS ROLL DOWN BY THEMSELVES WHEN CAR IS SHUT OFF, UNATTENDED, AND LOCKED. *JB

Seats
Filed Mar 29, 200637,000 milesTX

FRONT DRIVERS SEAT ROCKS BACK AND FORTH WITH ACCELERATION OR BRAKING. DEALER HAS A TSB OUTLINING REPAIR OF PROBLEM. IF OUT OF WARRANTY THE DEALER WILL CHARGE $400 FOR REPAIR. I AM QUESTIONING THE SAFETY OF THIS SEAT AS THE VEHICLE AGES. WILL THE SEAT FAIL DURING AN ACCIDENT? *NM

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Mar 29, 200672,000 milesTN

DRIVING OUR 2003 NISSAN MURANO AND CAR STARTED TO OVERHEAT. TOOK IT TO THE DEALER WHO SAID THE RADIATOR WAS CRACKED. CAR HAS 72,000 MILES WITH ALL SCHEDULED MAINTENANCE DONE. CALLED NISSAN NA TO SEE IF OTHERS WERE EXPERIENCING THE SAME PROBLEM AND THEY HAVE NONE REPORTED. DENIED TO HELP DUE TO EXCESSIVE MILES. *NM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 21, 200632,000 milesFL

WARPED ROTORS CAUSE A HAZARDOUS SITUATION WHEN BRAKING GOING DOWN HILL, BECAUSE OF SEVERE VIBRATION. *NM

Electrical System
Filed Mar 13, 200640,000 milesMN

AFTER I LOCK UP MY NISSAN MURANO I WILL COME TO IT FROM A MOVIE THEATER OF FROM MY HOME TO DRIVE IT AND BOTH OF THE FRONT WINDOWS WILL BE COMPLETELY DOWN AND THE VEHICLE WILL BE UNSECURED. THIS MORNING MY MURANO WAS FULL OF SNOW SINCE WE HAD 12 INCHES LAST NIGHT. I TOOK IT TO THE DEALER AND THEY PLAYED WITH THE KEY FOBS AND NOTHING WOULD HAPPEN AND AS WE WERE STANDING THEIR WITH NO ONE TOUCHING THE KEY FOBS - THE WINDOWS WENT DOWN BY THEMSELVES AGAIN. THIS FEATURE IS ONLY SUPPOSED TO HAPPEN WHEN YOU HOLD DOWN THE OPEN BUTTON ON THE KEY FOB TO LET IN COOL AIR IN THE SUMMER BEFORE YOU GET INTO YOUR MURANO. ROBERT DITTEL. *NM

Seat Belts › Front › Anchorage
Filed Mar 7, 2006WI

IN OUR 2003 MURANO THE DRIVER'S SEAT BELT CAME COMPLETELY UNATTACHED FROM THE MAIN SUPPORT. THE BOLT "RATTLED LOOSE." *JB

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Feb 14, 200650,000 milesMN

THE GAS COVER STICKS AND WILL NOT RELEASE TO OPEN SO GAS CAN BE REFILLED. *NM

Electrical System › Alternator/Generator/Regulator
Filed Feb 9, 2006CA

2003 MURANO BATTERY DIED AND HAD TO BE REPLACED. ALTERNATOR FAILED CAUSING THE BATTERY TO FAIL. *TS ***NO ANSWER REQUIRED*** *JB

Vehicle Speed Control
Filed Jan 29, 200641,570 milesIL

ON 4 DIFFERENT OCCASIONS MY CAR HAS STARTED TO ACCELERATE WHEN I AM SITTING AT A STOPLIGHT WITH MY FOOT ON THE BRAKE. (THIS HAS HAPPENED OVER THE 3 YEARS THAT I HAVE OWNED THE CAR WITH SEVERAL MONTHS LAPSING BETWEEN INCIDENTS) EACH TIME WHEN I FELT IT BEGIN TO SURGE, I PUT IT IN NEUTRAL WHILE HOLDING THE BRAKE PEDAL DOWN TIGHTLY, WAITING FOR THE ENGINE RACING TO STOP. I WAS THEN ABLE TO PUT THE CAR IN DRIVE AND IT WORKED NORMALLY. THE DEALER FOUND NO CODES RECORDED WHEN I BROUGHT THE CAR IN, SO NOTHING COULD BE DONE. IN JANUARY OF '06 I WAS DROPPING MAIL FROM MY CAR INTO A MAIL DROP. MY CAR REVVED UP BETWEEN 4000 AND 6000 RPM'S. I HAD MY FOOT ON THE BRAKE AND TRIED PUTTING IT INTO NEUTRAL WITH NO EFFECT ON STOPPING THE ACCELERATION. I PUT THE CAR IN PARK & SHUT IT OFF. WHEN I RESTARTED IT, IT WAS STILL RACING. I HAD TO SHUT THE CAR DOWN 5 TIMES BEFORE THE CAR DROVE NORMALLY. I DROVE IT 2 BLOCKS TO MY HOME AND HAD IT TOWED TO THE DEALER. ON JAN. 4,2006 THE THROTTLE POSITION SENSOR, CHAMBER AS., GASKET THR. WERE CHANGED. THEY PERFORMED AN UPPER ENGINE DECARB. PROCEDURE, CLEANED THE THROTTLE BODY, AND INSTALLED FUEL ADDITIVE. ON JAN. 20, 2006 I BROUGHT MY CAR BACK TO THE DEALER BECAUSE THE CAR STARTED ACCELERATING AS I WAS PUSHING DOWN ON THE BRAKE. DEALER FOUND NO CODES REGISTERED ON THE CAR'S COMPUTERS, NOR COULD THEY REPLICATE THE PROBLEM WHEN THEY DROVE THE CAR.

Power Train › Automatic Transmission
Filed Jan 24, 200665,000 milesPA

OVERALL THE VEHICLE HAS BEEN VERY GOOD. AT APPROXIMATELY 65,000 MILES THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE DAY BEFORE IT FAILED I HEARD A NOISE BUT COULD NOT DETERMINE WHERE IT WAS COMING FROM. ON THE DAY IT FAILED THE NOISE SEEMED NOT TO BE PRESENT. I EXITED A HIGHWAY AFTER A 1 1/2 DRIVE AND THE TRANSMISSION MADE A BUMP SOUND THAT MADE THE CAR SHAKE FOR AN INSTANT. THEN, THE TRANSMISSION SEEMED NOT TO ENGAGE. THE CAR APPEARED TO GO INTO LIMP MODE. I TRAVELED FOR A FEW MILES TO A SMALL TOWN. AFTER BEING PARKED FOR A FEW MINUTES THE TRANSMISSION AGAIN ENGAGED. I CALLED THE DEALER, AND HE SAID TO GET VEHICLE TO THEM , AND THEY WOULD TAKE A LOOK. A FEW TIMES ALONG THE WAY THE TRANSMISSION SLIPPED. I WAS INFORMED THE FOLLOWING DAY THAT THE TRANSMISSION NEEDED TO BE REPLACED AT A COST OF OVER $5,000. NISSAN REFUSED TO HELP IN ANYWAY. THEY WERE SIMPLY TURNING THEIR BACK ON ME BECAUSE THE WARRANTY EXPIRED AT 60,000 MILES. I REQUESTED ANY CONTRIBUTION FOR REPAIRS AND THEY REFUSED. IT WAS A VERY SAD CORPORATE POLICY.*AK

Electrical System
Filed Jan 23, 2006CA

2003 MURANO CUT OFF COMPLETELY CAUSING THE CONSUMER TO REPLACE BATTERY AND ALTERNATOR. *TS WHILE THE CONSUMER WAS VACATIONING THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TOWED TO THE CONSUMER'S HOTEL WHERE AAA CHECK THE BATTERY AND ALTERNATOR. AAA DETERMINED THAT THEY BOTH NEEDED TO BE REPLACED BUT WAS ONLY ABLE TO REPLACE THE BATTERY. THE ALTERNATOR WAS REPLACED AT A LOCAL REPAIR FACILITY. WHEN THE CONSUMER RETURNED HOME THE VEHICLE WAS TAKEN TO A LOCAL NISSAN DEALER. THE TECHNICIAN AT THE DEALER INFORMED THE CONSUMER OF A RECALL 05V319000 ON THE 2003 MURANO FOR THE ALTERNATOR. THE CONSUMER REQUEST REIMBURSEMENT FROM THE MANUFACTURER. *NM

Electrical System › Alternator/Generator/Regulator
Filed Jan 20, 2006HI

CHANGED ALTERNATOR ONCE BEFORE AT DEALERSHIP AND IT TOOK 1-MONTH TO HAVE IT REPAIRED. IN NOVEMBER, THE CAR FAILED TO START AFTER HAVING ALL THE LIGHT INDICATOR GO OFF. VERY DISTURBING BEING ABANDONED. I BELIEVED THAT THE CAR WAS GOING TO BE A "LEMON" AND DECIDED TO NO LONGER OWN THE MURANO. I WAS LEFT WITH NO CHOICE BUT TO LOOK FOR ANOTHER VEHICLE. *NM

Electrical System › 12v/24v/48v Battery
Filed Jan 10, 2006TX

2003 NISSAN MURANO WOULD NOT START, CONSUMER PURCHASED NEW BATTERY. *TS NOT LONG AFTER THE CONSUMER HAD TO PURCHASE A NEW BATTERY, SHE RECEIVED A RECALL LETTER IN THE MAIL. THE CONSUMER BELIEVED THE PROBLEM WITH THE BATTERY WAS DUE TO THE ALTERNATOR NOT CHARGING THE BATTERY. *JB

Electrical System › Alternator/Generator/Regulator
Filed Dec 13, 2005NY

WHILE DRIVING CONSUMER MURANO BROKE DOWN AND WAS TOWED TO NEAREST GAS STATION. ALTERNATOR WAS REPLACED. *TS THE ALTERNATOR WAS REPLACED UNDER RECALL, HOWEVER THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE TOWING CHARGES. *JB

Electrical System › 12v/24v/48v Battery
Filed Nov 28, 2005CA

THERE IS CURRENTLY A RECALL FOR ALTERNATORS ON NISSAN MURANO'S (2003 - ?). IN THE EVENT THE ALTERNATOR HAS FAILED, THE BATTERY MAY NOT BE FAR BEHIND. IN MY CASE THE DEALER REPLACED THE ALTERNATOR AS REQUIRED BY THE RECALL, BUT DID NOT CHECK THE BATTERY. THE BATTERY FAILED A DAY LATER RESULTING IN AN UNSAFE CONDITION. *JB

Exterior Lighting › Headlights › Switch
Filed Oct 28, 2005IN

WHEN USING THE TURN SIGNALS, IT IS TOO EASY TO CAUSE THE HEADLIGHT CONTROL RING TO ROTATE, TURNING THE HEADLIGHTS OFF. HAS HAPPENED ON SEVERAL OCCASIONS. *NM

Wheels
Filed Oct 26, 20057,500 milesFL

DT: 2003 NISSAN MURANO. THE CONSUMER WAS AFRAID TO DRIVE THE VEHICLE BECAUSE IT MADE A LOT OF NOISE AROUND THE WHEEL ON THE RIGHT HAND SIDE. THE CONSUMER CONTACTED THE DEALERSHIP, AND THEY SUGGESTED THAT THERE WAS NOTHING WRONG WITH VEHICLE. THE CONSUMER CONTACTED THE MANUFACTURER, AND RECEIVED CLAIM NUMBER 5077823. THEY STATED THAT THEY WOULD CALL THE CONSUMER. NISSAN HAD NOT RETURNED THE PHONE CALL. THE VEHICLE HAD BEEN MAKING NOISE FOR ABOUT A YEAR AND FELT UNSAFE DRIVING THE VEHICLE. *AK SCREECHING NOISES WERE HEARD WHEN MAKING TURNS. *SC UPDATED 11/2/2005. *NM

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 8, 200555,000 milesIL

ON AUGUST 17, 2005 AT APPROXIMATELY 1:30 P.M. I WAS DRIVING MY 2003 NISSAN MURANO SUV ON I-88 IN SUBURBAN CHICAGO AT ABOUT 35-40 MPH. WHEN I RAN OVER A PIECE OF METAL DEBRIS. THIS RESULTED IN MY VEHICLE'S GAS TANK BEING PUNCTURED. (THE TANK HAS SUBSEQUENTLY BEEN REPLACED) NO OTHER DAMAGE WAS INCURRED. NO ONE WAS INJURED. NO OTHER VEHICLES WERE INVOLVED. I DO NOT KNOW IF THE NISSAN DEALER KEPT THE OLD GAS TANK. I SAW THE DAMAGED TANK AFTER IT WAS REMOVED. THERE WAS A HOLE IN IT THE SIZE OF A QUARTER. I DID NOT REALIZE THE GAS TANK WAS MADE OF PLASTIC. *JB

Electrical System
Filed Oct 4, 2005FL

DT: THE CONSUMER STATES THAT THE 2003 NISSAN MURANO EXPERIENCED A LOSS OF POWER WHILE DRIVING AT 20 MPH. THE VDC OFF AND THE SLIP WHERE THE LIGHTS T CAME ON IN THE DASHBOARD. THESE LIGHTS CAME ON THE FIRST TIME THAT THIS HAPPENED. THE NEXT TIME THAT THE LOSS OF POWER WAS EXPERIENCED THE LIGHT DID NOT COME ON. THE CAR HAS BEEN AT THE DEALERSHIP TWICE FOR THIS ISSUE. THE DEALER HAS NO IDEA WHY THE CAR IS DOING THIS, SPECIFICALLY STATES THE CONSUMER. THE CONSUMER HAS CONTACTED NISSAN DIRECTLY BY MAIL AND RECEIVED A MESSAGE FROM NISSAN THAT THEY WANTED TO SCHEDULE A FINAL REPAIR ATTEMPT AT THE DEALERSHIP. THE MURANOS SHIFTER WAS ALSO STICKING, AND YOU COULD NOT GET THE CAR TO GO INTO PARK OR REVERSE. THE CAR WOULD NOT GO ANY HIGHER THAN NEUTRAL. THE CAR HAS BEEN IN THE DEALERSHIP THREE TIMES FOR THIS PROBLEM. THE OWNERS OF THE CAR HAVE FILED FOR THE LEMON LAW. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Sep 22, 200538,000 milesTX

DT: THE LID ON THE OUTSIDE OF THE FUEL TANK WILL NOT OPEN. USUALLY WHEN THE CONSUMER HIT THE UNLOCK BUTTON ON THE REMOTE KEY IT WORKED. THE CONSUMER WAS UNABLE TO GET IT TO UNLOCK. THE PROBLEM FIRST OCCURRED ON SEPTEMBER 21, 2005. THE CONSUMER WAS UNABLE TO FILL THE FUEL TANK BECAUSE OF THIS. WHEN SHE CONTACTED THE DEALERSHIP, THEY TOLD HER THAT THERE WAS NO RECALL, BUT THEY WERE AWARE THAT THERE WAS A PROBLEM. THEY SAID THE PROBLEM WAS DUE TO A RELAY SENSOR. *AK

Electrical System › Alternator/Generator/Regulator
Filed Sep 7, 200523,622 milesMA

COPY OF LTR ADDRESSED TO NISSAN REQUESTING REIMBURSEMENT FOR TOWING CHARGES INCURRED DUE TO RECALLED ALTERNATOR ON HIS 2003 NISSAN MURANO.*MR *NM

Electrical System › 12v/24v/48v Battery
Filed Sep 2, 200526,000 milesFL

ON AORIL 30, 2005, MY VEHICLE 2003 NISSAN MURANO'S ENGINE STOPPED RUNNING AND STRANDED MY WIFE IN MIDDLE OF NIGHT CAUSING MAJOR INCONVENIENCE IN SERVING HER PATIENTS AT ER. WHEN I TOOK THE CAR TO DEALER, THEIR INITIAL ASSESSMENT WAS TO REPLACE BATTERY, WHICH I AGREED RELUCTANTLY (IT IS VERY UNCOMMON FOR BATTER TO GO BAD IN 2 YEARS). THEN THEY ADVISED ME THAT ALTERNATOR NEEDS TO REPLACE WHICH WILL BE COVERED BY WARRANTY. I TOLD THEM SINCE ALTERNATOR CAUSED THE BATTERY TO GET DISCHARGE, I FELT THAT NISSAN SHOULD PAY FOR THAT TOO. THE DEALER SAID THAT THEY CAN NOT. HOWEVER, ABOUT COUPLE OF WEEKS, I RECVD A RECALL NOTIFICATION SATING THE FOLLOWING: "ON SOME 2003-2005 NISSA MURANO VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING. IF THIS HAPPENS (WHICH HAPPENED IN MY CASE), THE CHARGE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER SHORT TIME, THE ENGINE WILL GO INTO A "FAIL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. VERY SHORTLY AFTER THIS, THE ENGINE WLL STOP RUNNING. THIS COULD RESULT IN A CRASH". THIS IS EXACTLYWHAT HAPPENED IN OUR CASE THAT CAUSED BATTERY TO GO BAD. NISSAN CLEARLY RESPONSIBLE FOR BATTERY TOO.

Electrical System › Alternator/Generator/Regulator
Filed Sep 2, 2005TX

2003 NISSAN MURANO DEVELOPED PROBLEMS WITH STARTING THE ENGINE. CONSUMER IS REQUESTING REIMBURSEMENT FOR BATTERY REPLACEMENT.*MR THE CONSUMER WAS ALREADY EXPERIENCING PROBLEMS PRIOR TO RECEIVING THE RECALL NOTICE REGARDING THE ALTERNATOR, THEREFORE THERE WAS NEVER A PROBLEM WITH THE BATTERY. *JB

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Sep 1, 200552,625 milesFL

I HAVE A 2003 NISSAN MURANO SL. I WAS GETTING AN OIL CHANGE AND NOTICED A DISCHARGE IN MY RADIATOR OVERFLOW. I ASKED THE GUY TO DRAIN THE RADIATOR AND RESERVOIR AND REFILL IT WITH FRESH ANTIFREEZE. THE DISCHARGE RETURNED AND THE CAR BECAME DISABLED IN A BUSY INTERSECTION, WITH NO WARNING LIGHT PRIOR. I HAD IT TOWED TO THE DEALER AND THEY SEEMED TO KNOW EXACTLY THE ISSUE. THE TRANSMISSION FLUID HAD MIXED WITH THE RADIATOR COOLANT?! THEY CHARGED ME $1265.76 AND SAID IT WASN'T COVERED BECAUSE I WAS BEYOND 36,000 MILES. THE RADIATOR LOOKS NEW AND I JUST HAVE TO TAKE THEIR WORD FOR THIS, EVEN THOUGH THEY CAN'T SHOW ME THE PROBLEM. SINCE THEY WERE SO QUICK TO IDENTIFY THIS PROBLEM, I HAVE TO THINK THEY ARE SEEING IT A LOT AND MAYBE THIS SHOULD BE A RECALL. I TOOK THE OLD RADIATOR WITH ME AND STILL HAVE IT. YOUR ATTENTION TO THIS MATTER IS GREATLY APPRECIATED. *NM

Electrical System › Alternator/Generator/Regulator
Filed Aug 26, 200523,000 milesTX

IN EARLY JANUARY 2005, THE CHARGE WARNING AND BRAKE WARNING LIGHTS CAME ON WHILE OPERATING MY 2003 NISSAN MURANO. AS A RESULT, I CONTACTED NISSAN SERVICE DEPT IN MY CITY. I TOOK IT IN, THEY REPLACED THE BATTERY AND THE ALTERNATOR WITHOUT CHARGE. HOWEVER, THE SERVICE DEPARTMENT WAS NOT AWARE OF PROBLEMS WITH THE NISSAN OF THIS NATURE. THEY DID INDICATE THAT A COUPLE HAD BEEN IN RECENTLY FOR THE SAME PROBLEM. BECAUSE MY CAR WAS UNDER WARRANTY, IT WAS FREE REPAIRS, HOWEVER THE REPAIRS WERE NOT DONE IN A TIMELY MANNER SINCE THEY WERE NOT GOING TO BE GETTING ANY MONEY FROM ME. I'M A SINGLE MOM WITH TWO KIDS WHO RELIES ON THE SAFETY AND ACCESSIBILITY OF MY VEHICLE. TO BE DRIVING A CAR WITH THESE KIND OF PROBLEMS COULD HAVE BEEN TRAGIC. THE INCONVENIENCE OF NOT HAVING A VEHICLE IS HINDERING GIVEN THE NEED TO ATTEND WORK AND SCHOOL FOR THE KIDS. I WISH SOMEONE WOULD HAVE SAID SOMETHING MORE THAN 8 MONTHS AGO. *JB

Electrical System › Alternator/Generator/Regulator
Filed Aug 21, 2005GA

AFTER USING MY 2003 NISSAN MURANO IN THE MORNING TO TAKE MY ONE DAUGHTER TO SCHOOL, MY YOUNGER DAUGHTER & I RETURNED HOME FOR AN APPOINTMENT. AFTERWARD, WE GOT BACK IN THE CAR TO RUN ERRANDS. UPON STARTING THE CAR, THE BATTERY WARNING LIGHT AND BRAKE WARNING LIGHT BOTH ILLUMINATED. ASSUMING THAT THIS WASN'T GOOD, WE PROCEEDED TO THE DEALERSHIP TO FIGURE OUT WHAT WAS WRONG. ABOUT 1 MILE AWAY FROM THE DEALERSHIP, THE CAR DIED ON US AND - THANKFULLY - WE COASTED INTO A GAS STATION. I PLACED A CALL DIRECTLY TO THE DEALERSHIP TO INFORM THEM OF THE SITUATION AND THEY RESPONDED QUITE QUICKLY - FOR WHICH I WAS GRATEFUL AS MY MONTH-OLD DAUGHTER WAS WITH ME IN THE CAR AND WITHOUT A/C IT WOULD HAVE GOTTEN QUITE WARM. MY COMPLAINT ISN'T WITH THE SERVICE I RECEIVED, BUT WITH THE FACT THAT I WAS NOT INFORMED OF THIS RECALL UNTIL AFTER THE PROBLEM OCCURRED WITH MY CAR. EVEN UPON BRINGING THE CAR TO THE DEALERSHIP, NO ONE INFORMED ME THAT THERE WAS AN ISSUE WITH THE ALTERNATOR (I.E., THE RECALL) UNTIL AFTER THE REPAIR WORK HAD BEEN PERFORMED. AND WE DIDN'T RECEIVE AN OFFICIAL NOTICE FROM NISSAN UNTIL ONE WEEK AFTER THE INCIDENT.

Electrical System
Filed Aug 19, 2005NY

2003 NISSAN MURANO DEVELOPED MULTIPLE PROBLEMS.*MR THE DRIVERS SIDE WINDOW MOTOR WAS INOPERATIVE. THE REAR TAILLIGHT WAS OUT, THE DOOR AJAR LIGHT REMAINED LIT EVEN WHEN THE DOOR WAS CLOSED, THE DRIVERS SIDE MIRROR WAS REPLACED, THE WINDSHIELD WAS DISTORTED AND THEREFORE REPLACED, THE CD PLAYER WAS INOPERATIVE

Electrical System › Alternator/Generator/Regulator
Filed Aug 18, 200541,000 milesMA

DT: THE CONTACT RECEIVED A RECALL LETTER 8-15-05. SHE WAS TOLD IT WAS URGENT TO HAVE THE CAR TAKEN TO DEALER FOR RECALL REPAIRS. THEY MADE ARRANGEMENTS TO RENT A CAR. THEY TOOK THE CAR IN AND THEY DID NOT HAVE THE PARTS TO FIX THE CAR. SHE FELT THAT NISSAN SHOULD REIMBURSE HERFOR A RENTAL. THIS WAS THE SECOND TRIP THEY HAVE TO MAKE TO HAVE THIS FIXED. SHE DID NOT FEEL LIKE NISSAN SHOULD HAVE SENT THE RECALL LETTER IF THEY DID NOT HAVE THE PARTS. SHE WAS GOING TO HOLD NISSAN RESPONSIBLE IF THERE WAS AN ACCIDENT DUE TO THIS RECALL. THEY DID NOT GIVE THEM IDEA AS TO WHEN THE PARTS WOULD BE IN. *AK

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Aug 5, 2005MO

2003 MURANO RADIATOR AND TRANSMISSION MALFUNCTIONED.***NO ANSWER REQUIRED***.*MR THE ALTERNATOR WAS REPLACED AFTER THE ALTERNATOR LIGHT ILLUMINATED ON THE DASH. WHEN ACCELERATING SUDDENLY THE VEHICLE WOULD HESITATE. *NM

Power Train › Automatic Transmission
Filed Aug 4, 200528,000 milesMN

3/7/2005WHILE DRIVING TO LAS VEGAS FROM DOLAN SPRINGS, WHEN STOPPED AT STOP LIGHT IN BOULDER CITY, NV- HEARD A LOUD CLUNK AND THE TRANSMISSION LOCKED UP. CALLED NISSAN ROADSIDE SERVICE AND THEY TOWED TO DOUGLAS NISSAN IN HENDERSON, NV. 3/11/2005PICKED UP CAR AT DOUGLAS NISSAN. ON THE WAY BACK TO DOLAN SPRINGS, AZ.WE SMELLED A LOT OF HOT BURNING AND WHEN WE STOPPED, WE SAW SOME SMOKE. THE NEXT DAY, WE CALLED DOUGLAS NISSAN AND THEY SAID WAIT FOR ABOUT 2 WEEKS TO SEE IF IT CONTINUES, IT IS PROBABLY RESIDUE. 3/19/2005WHILE IN LAS VEGAS, WE STOPPED AT DOUGLAS NISSAN TO CHECK WE STILL HAD HOT, BURNING SMELL. THEY DISCOVERED THAT THE SEAL(S) WERE LEAKING. 3/23//2005WE PICKED UP THE CAR AND BEGAN DRIVE BACK TO DOLAN SPRINGS, AZ. WHEN WE GOT TO ABOUT 15 MILES (BOULDER CITY, NV), WE AGAIN GOT THE HOT BURNING SMELL. WE CALLED DOUGLAS THEY FOUND THAT THE CAR WAS NOT FIXED AND WAS STILL LEAKING. WE LEFT CAR AND THEY SAID WOULD BE DONE ON 3/25. 3/24/2005MADE CALL TO NISSAN NISSAN REP ASSURED US CAR WOULD BE READY ON 3/25. 3/26/2005WE STOPPED BACK- CAR WAS STILL NOT FIXED. THEY WERE NOT SURE WHEN IT WOULD BE FIXED. 3/29/2005CAR STILL AT DOUGLAS NISSAN AND NO IDEA WHEN IT WILL BE FIXED. THEY SAID THEY NOW THOUGHT IT MIGHT HAVE SOMETHING TO DO WITH ALL-WHEEL DRIVE SEAL. 4/30/2005CAR STILL NOT FIXED. PARTS ORDERED- MAY BE ON BACK ORDER. NO IDEA WHEN IT WOULD BE DONE. NO EXPLANATION WHY CAR HAS BEEN IN DEALERSHIP SINCE 3/11- STILL NOT FIXED. BASICALLY, ALTHOUGH WE HAVE HAD 2 MONTHS OF FRUSTRAT

Electrical System › Alternator/Generator/Regulator
Filed Aug 2, 200553,800 milesAL

APRIL 2003 PURCHASED A 2003 NISSAN MURANO. IN JULY 2003, AFTER HAVING BEEN STOPPED AT A TRAFFIC LIGHT, I PRESSED THE GAS TO GO FORWARD AND THE CAR WOULD NOT ACCELERATE FOR A FEW SECONDS, THEN IT QUICKLY SURGED FORWARD. LUCKILY I WAS THE FIRST CAR AT THE LIGHT OR I WOULD HAVE RAMMED THE CAR IN FRONT OF ME. THE DEALER REGAL NISSAN SAID IT WAS THE ALTERNATOR AND REPLACED IT. IN JUNE 2005 AGAIN, THE CAR STARTED STALLING THEN QUICKLY ACCELERATING, WE HAD MOVED SO WE TOOK THE CAR TO A LOCAL NISSAN DEALERSHIP CROWN NISSAN AND THEY, AGAIN, REPLACED THE ALTERNATOR. JULY 29, 2005, ON A TRIP TO FLORIDA, THE CAR ACTED UP AGAIN AT THE RED LIGHTS, IT ALSO WOULD SLOW DOWN, WHILE DRIVING, THEN ACCELERATE QUICKLY. I AGAIN TOOK THE CAR TO THE DEALERSHIP KRAFT NISSAN OF TALLAHASSEE AND THEY STATED IT WAS A TRANSMISSION ISSUE AND THEN ADVISED I TAKE TO MY HOMETOWN DEALER, CROWN NISSAN.COWN NISSAN WAS NOT ABLE TO DIAGNOSE OR PRODUCE ANY PROBLEM. THEY DID NOT CALL KRAFT NISSAN AND SEEK ADVICE OR INPUT FROM THEM. I AM HAVING TROUBLE GETTING THEM TO SOLVE THE PROBLEMS. IT IS DANGEROUS, BECAUSE OF THE SUDDEN ACCELERATION, YOU COULD HIT ANOTHER CAR OR A PERSON. WE ARE FORTUNATE BECAUSE THERE HAVE BEEN OTHERS WHO HAVE STALLED ON THE INTERSTATE OR BUSY HIGHWAYS. SOMETHING IS WRONG WHEN THEY CONTINUALLY REPLACE THE ALTERNATOR AND STILL HAVE PROBLEMS. *JB

Electrical System › Alternator/Generator/Regulator
Filed Jul 26, 2005UT

MY 2003 NISSAN MURANO IS IN THE SHOP HAVE TO THE ALTERNATOR REPLACED FOR THE THIRD TIME IN LESS THAN A YEAR. THE FIRST TIME TIME IT WENT OUT WAS IN SEPT-04. IT WAS UNDER WARRANTY AND THE DEALER CAME AND TOWED IT TO THE DEALERSHIP AND REPLACED IT. I HAD THE SAME PROBLEM ONE MONTH AGO ON MY WAY TO CALIFORNIA FROM UTAH. I HAD THE CAR TOWED TO THE DEALER. THEY SAID IT WAS THE ALTERNATOR AND THE BATTERY. IT COST OVER$500.00FOR PARTS AND LABOR PLUS THE COST OF THE TOW. THREE DAYS AGO IT WENT OUT AGAIN. THIS TIME THEY SAID THAT THE ALTERNATOR WAS STILL UNDER WARRANTY BUT WE HAD TO PAY FOR THE TOW AGAIN. I AM AFRAID TO DRIVE IT OUT OF TOWN. I JUST READ THAT THERE IS A RECALL THANKS TO YOUR ORGANIZATION. I HOPE THE DELERSHIP WILL BE ABLE TO CORRECT THE PROBLEM W/O THE RECALL LETTER. I WOULD ALSO LIKE TO SEE A REFUND.

Electrical System › Alternator/Generator/Regulator
Filed Jul 25, 200526,490 milesMD

BRAKE AND BATTERY LIGHTS LIT UP AND THE VEHICLE LOST POWER TO ACCELERATE/KEEP UP WITH 65 MPH TRAFFIC ON I-50 EAST HIGHWAY. NEED TO CRAWL BACK TO DEALERSHIP AND DRIVE UNDER 40 MPH SPEED, VERY DANGEROUS! EVERY CARS BEHIND ME LITERALLY NEED TO SLAM THEIR BRAKES AS I WAS SLOWING DOWN THE TRAFFIC ON THE LEFT LANE. DEALER'S DIAGNOSTIC WAS: THE INFAMOUS ALTERNATOR FAILURE ON THIS VEHICLE MODEL.

Electrical System › Alternator/Generator/Regulator
Filed Jul 12, 200537,028 milesMA

THE BATTERY AND BRAKE LIGHTS CAME ON IN MY MURANO, BUT THE CAR APPEARED TO STILL BE DRIVING AND STARTING JUST FINE, SO I ASSUMED IT WAS MERELY A SHORT AND DECIDED TO WAIT UNTIL MY NEXT SERVICE. 2 DAYS LATER, THE CAR LOST POWER WHILE DRIVING, THE ACCELERATOR WOULD NOT RESPOND AND EVENTUALLY STALLED, DESPITE BEING ABLE TO TURN OVER AGAIN AFTER STOPPING. I HAVE SINCE DISCOVERED THA THIS IS A COMMON PROBLEM AMONG MURANO OWNERS RELATED TO ALTERNATORS.

Electrical System › Alternator/Generator/Regulator
Filed Jul 10, 200553,000 milesAL

MY WIFE WAS DRIVING BY HERSELF AT NIGHT APPROXIMATELY 25 MILES FROM OUR HOME. AS SHE WAS DRIVING ON THE INTERSTATE THE BRAKE LIGHT AND BATTERY LIGHT CAME ON. THE DASH BECAME DIM AND THE VEHICLE BEGAN TO LOSE POWER. SHE WAS ABLE TO GET THE VEHICLE TO A NEARBY GAS STATION. I WAS INFORMED THAT THE ALTERNATOR WENT OUT. THE CAR WAS TOWED AND IS NOW AT A DEALER WAITING TO BE SERVICED.

Electrical System › Alternator/Generator/Regulator
Filed Jul 9, 200531,000 milesMA

I WAS DRIVING DOWN THE HIGHWAY, WHEN THE BRAKE AND BATTERY LIGHTS CAME ON. THIS 2003, NISSAN MURANO HAD JUST COMPLETED THE 30,000 MILE CHECK UP 6 DAYS BEFORE. SUDDENLY, THE CAR POWER STEERING FAILED, THE CAR'S ELECTRICAL SYSTEMS WENT HAYWIRE AND THE CAR SEIZED UP. I WAS FORCED TO SLOWLY SLIDE OVER TO THE SHOULDER OF THE FREEWAY, WHERE I HAD TO HAVE THE CAR TOWED.

Electrical System › Alternator/Generator/Regulator
Filed Jul 9, 2005VA

AS I PULLED INTO MY GARAGE, I NOTICED THE BATTERY WARNING LIGHT AND BRAKE LIGHT WERE ON ON THE INSTRUMENT PANEL OF MY 2003 NISSAN MURANO. BECAUSE I HAVE READ ON NISSANMURANO.ORG THAT IS AN INDICATION OF A FAILING ALTERNATOR AND THAT AFTER SEEING THE WARNING LIGHTS MY MURANO WOULD SOON BECOME TOTALLY DISABLED, I CALLED THE DEALER TO HAVE THE VEHICLE TOWED IN FOR A NEW ALTERNATOR. ALTHOUGH IN MY CASE I WAS IN MY GARAGE, THE ALTERNATOR IS A KNOWN ISSSUE ON MURANOS, AND IF THE VEHICLE STOPS ON THE HIGHWAY, THAT WOULD BE EXTREMELY DANGEROUS. SOME MURANOS HAVE BEEN KNOWN TO HAVE A FAILURE OF THE REPLACEMENT ALTERNATOR, SO I DON'T FEEL THAT THIS ISSUE HAS BEEN RESOLVED YET, AND I FEAR I MAY STILL BE AT RISK.

Electrical System › Alternator/Generator/Regulator
Filed Jul 8, 200519,100 milesVA

NISSAN MURANO - ALTERNATOR FAILURE CAUSING VEHICLE TO BECOME SUDDENLY INOPERABLE. (NOTE - I WAS AWARE THAT THE COMBINATION OF "BRAKE" AND "BATTERY" WARNING LIGHTS INDICATED THE FAILURE, SO TOOK THE CAR IMMEDIATELY TO THE DEALER BEFORE IT HAD A CHANCE TO DIE ON THE ROAD.)

Power Train › Automatic Transmission
Filed Jul 6, 200522,000 milesMS

I HAVE HAD MY MURANO 1 YEAR AND HAD NO PROBLEMS UNTIL NOW. IT IS A 2003 AND HAS 22,000 MILES ON IT. WE WERE ON VACATION ABOUT 350 MILES FROM HOME AND I NOTICED WHAT I THOUGHT WAS THE TRANSMISSION ACTING UP. IT JUST CONTINUED TO GET WORSE. I WOULD STOP AT A RED LIGHT AND DEPRESS THE ACCELATOR AND NOTHING WOULD HAPPEN UNTIL ABOUT 1 MINUTE LATER. LUCKILY WE MADE IT IN TO A NISSAN DEALER AND THEY CHECKED IT OUT AND GOT WITH NISSAN TECH SUPPORT. THEY VERIFIED IT WAS THE TRANSMISSION. THEY ARE GOING TO REPLACE THE ENTIRE TRANSMISSION WITH A NEW ONE. THANK GOODNESS IT IS UNDER WARRANTY! THE NISSAN DEALERSHIP RENTED ME A CAR TO GET BACK HOME FROM VACATION AND WE WILL HAVE TO DRIVE 350 MILES BACK TO PICK UP MY MURANO IN ABOUT 3 TO 4 DAYS.

Electrical System › Alternator/Generator/Regulator
Filed Jul 6, 200532,000 milesMD

ALTENATOR DIED TWICE WITHIN 70K MILES. FIRST AROUND 32K SECOND AROUND 69K.

Electrical System › Alternator/Generator/Regulator
Filed Jul 3, 200511,453 milesLA

BATTERY AND BRAKE LIGHT LIT ON THE DASHBOARD. THIS IS A KNOWN FAILURE OF THE ALTERNATOR ON THIS VEHICLE. THE ALTERNATOR WILL BE REPLACED UNDER WARRANTY TUESDAY JULY 5TH.

Electrical System › Alternator/Generator/Regulator
Filed Jul 3, 200575,000 milesNJ

ALTERNATOR FAILURE

Electrical System › Alternator/Generator/Regulator
Filed Jul 1, 200525,000 milesGA

ALTERNATOR HAS DIED TWICE WITHIN A YEAR ON A 2003 NISSAN MURANO. DRIVERS DOOR AUTOMATICALLY LOCKS - NOT SUPPOSE TO. WINDOWS GO DOWN AFTER PARKING AND LEFT ALONE SHUT OFF.

Power Train › Manual Transmission
Filed Jun 29, 200519,000 milesNY

DT: THE CONTACT OWNS A 2003 NISSAN MORANO. THE VEHICLE INTERMEDIATLEY WILL NOT ACCELERATE. ITS LIKE YOU HAVE TO PUMP THE GAS PEDAL TO GET IT TO GO. TOOK TO DEALER 5 OR 6 TIMES. THEY RESET THE COMPUTER AND MOVED TIME TO THE TRANSMISSION. AFTER THAT THEY KEEP SAYING IT WAS FIXED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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