Page 12 of 16 · complaints 551–600 of 800

2003 Nissan Murano complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Electrical System › Alternator/Generator/Regulator
Filed Oct 26, 20077,548 milesCA

I WAS PULLING OFF THE FREEWAY WHEN MY CAR STARTED TO HESITATE. WHEN I GOT TO THE LIGHT MY CAR STALLED AND THE PANEL LIGHTS DIMMED. AFTER SOME TIME I WAS ABLE TO GET TO A SAFE PLACE TO CALL AAA AND I TOWED THE CAR TO THE DEALER. I WAS TOLD IT WAS THE ALTERNATOR AND THEY DIDN'T HAVE THE PART AND I HAD TO WAIT OVER A WEEK AND 1/2 BEFORE I WAS ABLE TO GET MY CAR BACK. *TR

Engine and Engine Cooling
Filed Sep 25, 200749,000 milesTN

ON SEPTEMBER 12, 2007, I TOOK MY CAR TO KERAS NISSAN LOCATED AT 2080 COVINGTON PIKE IN MEMPHIS, TENNESSEE, BECAUSE THE SHOCK ABSORBERS WERE FAILING IN THE FRONT OF THE TRUCK AND AGAIN THE CHECK ENGINE SOON LIGHT CAME ON. I DECIDED TO TAKE MY TRUCK TO A DIFFERENT DEALERSHIP BECAUSE I NO LONGER TRUSTED THE WORKMANSHIP OF DOBBS NISSAN, WHERE I MADE THE INITIAL PURCHASE. I DEALT WITH TRAVIS, A SERVICE ADVISOR THAT ADVISED ME THEY WOULD FIND THE PROBLEMS. AFTER MY VEHICLE WAS SERVICED, I WAS INFORMED THAT THE MOTOR WAS NON-REPAIRABLE. TRAVIS STATED THAT IT LOOKED AS IF I NEVER SERVICED THE ENGINE WITH OIL. I EXPLAINED THAT I HAVE REGULARLY SCHEDULED MAINTENANCE ON THIS VEHICLE. HE STATED THAT I WOULD NEED TO GATHER ALL OF MY OIL CHANGE RECEIPTS TO PRESENT TO NISSAN WARRANTY TO PROVE REGULAR MAINTENANCE HAVE BEEN PERFORMED TO REPLACE THE ENGINE. OIL CHANGES AND DATES OF RECEIPTS PROVIDED: DOBBS NISSAN: APRIL 29, 2006 SEPTEMBER 26, 2006 JUNE 13, 2007 DANNY?S CAR CARE: MARCH 9, 2007 MARCH 28, 2007 AUGUST 18, 2007 GOODYEAR: JUNE 23, 2006 JANUARY 3, 2007 FIRESTONE: NOVEMBER 02, 2006 RECEIPTS THE MORNING OF SEPTEMBER 15, 2007. HE CONTACTED ME AROUND 11:15 AM TO INFORM ME THAT THE ENGINE REPLACEMENT WAS DENIED, DUE TO, ?LACK OF MAINTENANCE?. I ASKED TRAVIS TO EXPLAIN TO ME IN DETAIL THE REASON FOR THE DENIAL, AND HIS REPLY WAS SIMPLY, "LACK OF MAINTENANCE?. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE ON A WARRANTED ENGINE. *JB

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Sep 9, 2007WA

2 WEEKS AFTER THE 60,000 SERVICE (AT 63,500 K)I HAD MY CATALYTIC CONVERTER REPLACED. AT THAT TIME, THE DEALER SAID I NEEDED THE TRANSFER CASE SEAL REPLACED ($800). THAT WAS NOT THE REAL PROBLEM, THE BEARINGS WERE DEFECTIVE- I NEED A NEW TRANSFER CASE (REBUILD $900). BUT NO PARTS ARE AVAILABLE SO NEED TO BUY NEW TRANSFER CASE FROM NISSAN ($2500). DEFINITELY A 2003 MURANO MANUFACTURE DEFECT. *TR

Engine and Engine Cooling
Filed Aug 27, 200765,000 milesWV

TL*THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE LOSES POWER. THE VEHICLE IS ABLE TO BE RESTARTED AFTER APPROXIMATELY 5-10 SECONDS. THE CONTACT STATED THAT THE VEHICLE OCCASIONALLY ACCELERATES ON ITS OWN, WITHOUT EVEN DEPRESSING THE ACCELERATOR PEDAL. THE DEALER STATED THAT A VALVE BODY NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 65,000.

Power Train › Transfer Case (4-wheel Drive)
Filed Aug 24, 200771,000 milesPA

NISSAN MURANO 2003- 71,000 MILES- AWD TRANSFER CASE DEFECT $3500- ACUTE ONSET- LOUD CLUNKING NOISE WHICH INCREASES IN VOLUME WHEN SPEED INCREASES- INOPERABLE AT THIS TIME- CONTACTED NISSAN CONSUMER AFFAIRS WITH NO FINANCIAL ASSISTANCE GRANTED- DEALER ATTRIBUTED THAT WEAR WAS CAUSED BY DRIVING ON DRY PAVEMENT WHILE IN AWD WHICH NEVER OCCURRED. SITUATION WAS SIMILAR IN NATURE WHEN MY ALTERNATOR FAILED SUDDENLY WITH NO CAUSE WHICH RESULTED IN A RECALL ONE YEAR LATER. *TR

Seats › Front Assembly › Power Adjust
Filed Aug 23, 200720,000 milesTX

THE POWER DRIVER'S SEAT SHIFTS SLIGHTLY AND MAKES A CLICKING NOISE. MY NISSAN DEALER IDENTIFIED THE PROBLEM, HOWEVER REFUSED TO FIX IT UNDER MY EXTENDED WARRANTY. THE COST OF THE FIX WAS OVER $500. *TR

Electrical System › Alternator/Generator/Regulator
Filed Aug 21, 200734,000 milesFL

HEARD NOISE FROM ENGINE COMPARTMENT UNDER LOW RPM RANGE. TOOK VEHICLE TO LOCAL NISSAN DEALER FOR INSPECTION OF PROBLEM AND MECHANIC COULD NOT DUPLICATE BUT WAS ADVISED BY SHOP MECHANIC ABOUT WORN DRIVE BELT. VEHICLE IS @ 34,000 MILES. UPON INVESTIGATION AT HOME FROM TOP OF ENGINE BAY, I NOTICED AC/ALTERNATOR IDLER PULLEY WAS VIBRATING AND ROTATING OF AXIS TO THE CRACK PULLEY. I INVESTIGATED ONLINE AT WWW.NISSANMURANO.ORG FOR SIMILAR PROBLEMS. I FOUND A SERIES OF REPORTS THAT THE BRACKET THAT HOLDS THE IDLE PULLEY WAS BROKEN AND CAUSES CUTTING INTO THE ADJUSTMENT ARM AND CAUSING THE NOISE (EVENTUALLY FAILING). RETURNED VEHICLE TO THE DEALER AND INFORMED DEALER OF IDLER PULLEY PROBLEM RESEARCHED ONLINE AND REQUEST BELT SERVICE. WHEN MECHANIC REMOVED THE BELT, THE IDLER PULLEY ASSEMBLY WAS FOUND TO BE BROKEN. I BELIEVE THIS IS A SERIOUS DESIGN ISSUE AND NISSAN SHOULD PROVIDE A BETTER DESIGN AND RECALL A $16 PART. POTENTIAL ISSUES OF FAILURE OF PULLEY: 1) NEARBY VICINITY OF THE RADIATOR COOLANT RETURN HOSE CAN CUT BY BROKEN BRACKET AND CAN CAUSE ENGINE TO OVERHEAT. 2) COULD LEAD TO AN ALTERNATOR NOT PROVIDING ENERGY TO THE CAR AND A MORE SERIOUS CONSEQUENCES. *TR UPDATED 01/11/08. *LJ UPDATED *JB

Electrical System › Alternator/Generator/Regulator
Filed Aug 20, 200735,000 milesHI

THE IDLER TENSION BRACKET FAILED/BROKE DUE TO UNUSUAL WEAR AND THE BELT WAS LOST 200 MILES FROM HOME! IT IS CLEAR THAT THE BRACKET WAS OVER HEAT TEMPERED BY THE MANUFACTURER! *TR

Seats
Filed Aug 18, 2007FL

A FEW DAYS AGO; DURING NORMAL DRIVING AND TURNING RIGHT ON A STREET NEAR MY HOUSE THE DRIVER SEAT SWIM LEFT PUSHING MY BODY AGAIN THE WINDOW AND AT THE SAME TIME LOSING CONTROL. THIS IS A VERY DANGEROUS SITUATION AND IF A CAR WAS LOCATE AT THE OTHER SIDE COULD HAVE BEEN INVOLVE IN AN ACCIDENT. THE CAR IS NOW OUT OF WARRANTY AND THE DEALER WANTS OVER 500.00 FOR REPLACING THE ENTIRE DRIVER SEAT TRACK. CLOSE INSPECTION SHOW THAT A METAL BAR RUNNING FROM LEFT TO RIGHT AT THE READ LOCATION BROKE ON THE LEFT SITE; THIS BAR IS THE ONLY THINK PREVENTING THE SEAT FROM MOVING LEFT OR RIGHT; IT IS CLEAR THAT THIS BAR IS NOT STRONG ENOUGH; THE METAL WAS ALSO TWISTED. NISSAN SHOULD HAVE A RECALL ON THIS; PEOPLE LIVE ARE AT RISK. *JB

Seats › Front Assembly › Recliner
Filed Aug 14, 200798,000 milesCO

2003 NISSAN MURANO SL - FAILURE OF THE DRIVER'S SEAT SUPPORT. UPON NORMAL WEAR, THE LIFTER LINK, PART OF THE SEAT LIFTER LINK SLIDE ASSEMBLY, HAD A CATASTROPHIC FAILURE WHERE THE LINK LIFTER ASSEMBLY METAL HAS SNAPPED, LEAVING NO REAR SUPPORT FOR THE SEAT AND ALLOWING THE DRIVERS SEAT TO MOVE FREELY FROM SIDE TO SIDE. THIS FAILURE WAS REPORTED TO NISSAN NORTH AMERICA. THEY ACKNOWLEDGED A SPECIAL TSB THAT TOLD OF THIS FAILURE AND HOW TO REPLACE IT, BUT WOULD NOT TAKE RESPONSIBILITY FOR THE ISSUE WHEN THE VEHICLE IS OUT-OF-WARRANTY. THIS IS A SAFETY ISSUE THAT WOULD HAVE UNKNOWN RESULTS IN A CRASH. I HAVE SEEN THIS ISSUE REPORTED BY SEVERAL OWNERS OF NOT ONLY MURANOS, BUT OTHER NISSAN VEHICLES. *TR

Power Train › Automatic Transmission
Filed Aug 3, 200777,000 milesRI

2003 NISSAN MURANO. AFTER 1.5 HOURS OF HIGHWAY DRIVING, STOPPED CAR AT STOP LIGHT. WHEN ACCELERATOR DEPRESSED, CAR WAS UNRESPONSIVE FOR 5 SECONDS, THEN LURCHED FORWARD. MOMENTS LATER, ACCELERATOR COULD BE DEPRESSED TO FLOOR (IN THE MIDDLE OF A TRAFFIC INTERSECTION) WITH UNRESPONSIVE RPM AND ACCELERATION. ONCE CAR SHUT OFF, CAR OPERATED FINE AT HIGHWAY SPEEDS FOR REMAINDER OF TRIP. WITHIN A WEEK, WHILE ON VACATION OUT-OF-STATE, SAME PROBLEMS OCCURS AGAIN. MURANO IS UNRESPONSIVE ONCE AUTO IS SLOWED FROM HIGHWAY SPEEDS TO STOP-AND-GO TRAFFIC ON HIGHWAY. ABLE TO GET AUTO OFF HIGHWAY ALTHOUGH ONCE CLEAR OF THE HIGHWAY, AUTO WILL NOT ACCELERATE FROM STOP LIGHT. CAR REMAINS UNRESPONSIVE UNTIL SHUT DOWN AND RESTARTED. ONCE RUNNING, CAR SEEMS TO CHUG AND LURCH AT ALL SPEEDS. MURANO WAS IMMEDIATELY SERVICED (THE FOLLOWING DAY) AT FAULKNER NISSAN IN HARRISBURG, PA WHILE ON VACATION AND DIAGNOSED WITH FAULTY TRANSMISSION VALVE BODY. REPLACED AT COST OF $1800+. ON RETURN TRIP TO HOME (NEWPORT, RI), VEHICLE SEEMS TO BE FINE UNTIL DECELERATING FOR STOP AND GO TRAFFIC. ONCE THAT OCCURS, IT EXPERIENCES COUNTLESS TRANSMISSION SURGES AND SHAKES AT ALL SPEEDS. FROM STANDSTILL, CAR IS UNRESPONSIVE AND OFTEN STUTTERS AND SHAKES. ON RETURN TO HOME DEALERSHIP (JUST ONE WEEK AFTER FIRST SERVICE), DEALER (BARRY NISSAN, NEWPORT, RI), REPLACES TRANSMISSION CONTROL UNIT ($1300+) YET STILL IS UNSURE IF THAT IS THE FIX. NISSAN CONSUMER AFFAIRS HAS YET TO RETURN MY CALL DESPITE MY INITIAL COMPLAINT AND MULT

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Aug 1, 200780,000 milesCT

NISSAN MURANO 2003. WHEN HOT AND STOP AND GO, ACCELERATION CAN LAG BY 10 TO 30 SECONDS AFTER STEPPING ON ACCELERATOR PEDAL. VERY DANGEROUS. SEEMS TO BE A PRESSURE SENSOR IN THE TRANSMISSION. *JB

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Jul 28, 2007VA

THE RELAY THAT UNLOCKS THE GAS DOOR FAILS AND YOU CAN NOT OPEN THE GAS DOOR TO REFILL THE CAR WITH GAS. THIS IS A KNOWN DEFECT FOR '03 AND '04 AND STILL NISSAN WILL NOT COVER THE COST FOR REPAIR. *JB

Power Train › Automatic Transmission
Filed Jul 25, 200787,000 milesTX

I NOTICED THE RPM REV UNCONTROLLABLY BETWEEN 2 AND 3K WHILE DRIVING AND DIDN'T THINK ANYTHING OF IT AS NO LIGHTS HAD COME ON WITH THE VEHICLE. I BEGAN TO NOTICE THAT ON HOT DAYS AND DAYS WHEN I WAS IN STOP AND GO TRAFFIC THE VEHICLE WOULD RESPOND EXTREMELY SLOW AND THEN 10-15 SECONDS LATER WOULD REV UP ALMOST TO 4K RPM ALMOST CAUSING ME TO HIT THE CAR IN FRONT OF ME. AT FIRST I THOUGHT IT WAS DUE TO THE GASOLINE IN THE VEHICLE. SO I CONTINUED TO DRIVE THE CAR. THEN A COUPLE OF WEEKS LATER I GET STUCK IN STOP AND GO TRAFFIC .. THE CAR AGAIN BEGINS TO RESPOND SUPER SLOWLY 10-20 SECONDS. I EXITED THE FREEWAY AND CAME TO A STOP LIGHT TO MAKE A RIGHT TURN. MY CAR SITS.. AND SITS.. AND THEN TAKES OFF AT 60MPH AT A STOPPED TURN RIGHT AND I ALMOST HIT A CAR. I'VE CALLED THE SERVICE CENTER AT THE NISSAN IN MY AREA AND THEY CLAIM THAT THEY HAVE NEVER HEARD OF THE ISSUES THAT I HAVE STATED AND THAT THEY NEED TO KEEP MY VEHICLE FOR A DAY TO DUPLICATE WHAT'S GOING ON. AFTER READING ALL OF THE POST BY OTHER OWNERS THERE IS SOMETHING SERIOUSLY WRONG WITH SOMETHING IN THE CARS TRANSMISSION. IF I HAVE TO REPLACE THE ENTIRE TRANSMISSION AT $6000 BECAUSE OF A $5 SENSOR THAT TO ME SEEMS LIKE A CROCK. I THINK THAT SOMETHING NEEDS TO BE DONE ABOUT THIS BECAUSE YOU CAN GUARANTEE THE OWNERS THAT OWN THESE SLOW RESPONDING CARS WILL SELL THEM OR TRADE THEM IN AND ANOTHER UNSUSPECTING OWNER ON A HOT AND STOP AND GO TRAFFIC DAY WONT KNOW WHAT'S GOING ON WITH THEIR BRAND NEW USED 10 POINT INSPECTED VEHIC

Power Train › Automatic Transmission
Filed Jul 20, 200782,000 milesMD

TL*THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING 45 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS PULLED OVER AND TOWED TO THE DEALER, WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 82,000.

Power Train › Automatic Transmission
Filed Jul 16, 2007NV

NISSAN MUARANO 2003. WHEN HOT AND STOP AND GO, ACCELERATION CAN LAG BY 10 TO 30 SECONS AFTER STEPPING ON ACCELERATOR PEDAL. VERY DANGEROUS. SEEMS TO BE A PRESSURE SENSOR IN THE TRANSMISSION AND THEY WANT $3000. TO $5000. TO FIX. MANY POSTS ON THE WEB. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Jul 13, 2007CA

AT 52,000 MILES THE NISSA MURANO 2003 DEVELOPED ALL KINDS OF PROBLEMS. 1. CANNOT ADJUST LEFT OR RIGHT MIRROR--$800 TO FIX. 2. FRONT LEFT SEAT DOES CANNOT MOVE FORWARD OR BACKWARDS--*$800 TO FIX. 3. FRONT MOTOR MOUNT BROKEN--$400 TO FIX 4. RIGHT FRONT DOOR LOCK MECHANISM BROKEN--$400 TO FIX 5. LEFT FRONT DOOR LOCK MECHANISM STICKING, SOON TO BREAK--$400. 6. GAS CAP ACTUATOR WENT OUT 3 TIMES--FIXED UNDER WARRANTY. 7. ALTERNATOR RECALL--FIXED BY RECALL

Electrical System › Alternator/Generator/Regulator
Filed Jul 11, 2007VA

CONSUMER IS SEEKING REIMBURSEMENT FOR RECALL FAILURE. MC THE CONSUMER STATED UPON CONTACTING THE DEALER TO SEE IF THE WARRANTY COVERED THE MECHANICAL FAILURE, SHE WAS INFORMED THERE WAS A RECALL ISSUED FOR THIS VEHICLE WITH THE SAME PROBLEM SHE WAS ENCOUNTERING WITH THE VEHICLE WHICH WAS THE ALTERNATOR. THE CAR WAS PURCHASED IN JULY 05 BUT THE RECALL WAS ISSUED BACK IN MAY OF 05, SO THAT MIGHT BE WHY THE CONSUMER WAS NOT INFORMED. HOWEVER, THE CONSUMER IS SURPRISED TO KNOW THAT THE DEALER DID NOT REPLACE THE ALTERNATOR DUE TO THE RECALL PRIOR TO THE PURCHASE OF THE VEHICLE. THE CONSUMER PROVIDED A COPY OF THE INVOICE AND WOULD LIKE TO BE REIMBURSED FOR THE REPAIRS. *TR

Engine and Engine Cooling
Filed Jul 3, 2007TX

NISSAN MURANO 2003 SERVICE ENGINE CHECK LIGHTCAME ON AND VEHICLE SLOWED DOWN ON THE FREEWAY AND I HAD TO FIND A SHOULDER AFTER AN OVERPASS BRIDGE TO PULL OVER FOR MY SAFE AND FOR MY 2 TOODLERS CHILDREN. I CHECK THE RECALL ON THE INTERNET FOR THIS AND IT WAS A RECALL BACK IN 2003 THAT I DID NOT RECIEVE A NOTICE IN THE MAIL. I CALL A CAR DEALER AND DENYING ME FOR THE RECALL. I CALL THE CONSUMER AFFAIR CUSTOMER SERVICE AND 7/2/2007 AND CASE IS PENDING. I FEEL SO UNSAFE TO DRIVE THIS VEHICLE BECAUSE SINCE 2003 THIS VEHICLE HAS FIVE RECALLS SUCH AS GAS TANK, SET BELT, ENGINE AND ENGINE COOLING, TRANSMISSION NUT NOT TIGHTEN ENOUGH AND ALTERNATOR.*AK

Power Train › Automatic Transmission
Filed Jul 1, 2007VA

I HAVE A 2003 NISSAN MURANO WITH 71,300 MILES, WHENEVER I GET TO A STOPPING POINT OR MAKING A TURN, IF I TRIED TO RESUME DRIVING THE VEHICLE DOES NOT MOVE. THERE'LL BE NO ACCELERATION POWER. I WILL BE WAITING FOR 5-10 MINUTES BEFORE THE VEHICLE COULD MOVE. I'M AFRAID I MIGHT GET HIT ONE DAY. *TR

Visibility
Filed May 25, 200775,000 milesNY

TL*THE CONTACT OWNS A 2003 NISSAN MURANO. APPROXIMATELY ONE MONTH AGO, THE CONTACT NOTICED THAT THE POWER WINDOW MOTOR MADE AN UNFAMILIAR NOISE. THE FAILURE AFFECTED HOW THE WINDOW RAISED UP AND DOWN. SHE NOTIFIED NISSAN WHO STATED THAT THE MOTOR HAS FAILED AND WOULD COST $600.00 TO REPLACE. THERE WERE NO RECALLS ON NHTSA'S WEBSITE PERTAINING TO HER VEHICLE. SHE FEELS THAT SHE SHOULD NOT HAVE TO COME OUT OF POCKET FOR A VEHICLE THAT IS ONLY FOUR YEARS OLD. THE CONTACT STATED THAT SHE CANNOT DRIVE HER VEHICLE. NISSAN STATED THAT THERE IS NO WARRANTY. THE VIN, ENGINE SIZE, AND # OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 75,000. . RETURNED USPS, 2ND ATTEMPT MADE 05/25/07 FAILED. *LJ

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Apr 16, 200794,881 milesNC

THIS IS A COPY OF THE TEXT I SENT NISSAN. TO: INTERESTED PARTIES NISSAN USA REFERENCE # 5652837. I NOW OWN A 2003 MURANO VIN 3 J. I HAVE A PROBLEM THAT I AM NOT RESOLVED ON AND DETAILS ARE AS FOLLOWS: I AM A RESERVE NAVY OFFICER NOW DEPLOYED TO IRAQ, WHICH MAKES THIS ENTIRE EVOLUTION A BIT DIFFICULT. MY SON CHRIS WILSON AGE 22 WAS DRIVING THE MURANO ON MARCH 14, 2007 NEAR HIS COLLEGE IN CULLOWHEE, NORTH CAROLINA WHEN WHILE AT HIGHWAY SPEED NOTICED THE CHECK ENGINE LIGHT ILLUMINATED AND THEN EXPERIENCED AN IMMEDIATE LOSS OF POWER AND ENGINE SHUTDOWN. HE WAS ABLE TO GET THE VEHICLE OUT OF ACTIVE TRAFFIC SAFELY WITH NO POWER STEERING OR BRAKE ASSIST. WITNESSES TO THE EVENT CLAIMED HE WAS LUCKY AND SKILLED TO MANEUVER OFF THE HIGHWAY WITHOUT ENDANGERING HIMSELF AND OTHERS IN TRAFFIC. WE THEN SEARCHED FOR LOCAL DEALERSHIPS TO TAKE THE VEHICLE TO CONTACTED THEM AND ARRANGED FOR THE VEHICLE TO BE TOWED THERE. AFTER AN ANALYSIS AND THE PART NUMBER OF A TRANSMISSION CONTROL MODULE TCM. I WENT TO THE NISSAN USA WEB SITE AND RESEARCHED RECALLS THAT HAD BEEN ISSUED FOR 2003 MURANOS. I WAS VERY INTERESTED TO FIND ONE FOR VIN NUMBERSJN8AZ08T*3W 100007-100032,JN8AZ08W* 200005-200071. I REALIZE THAT MY VIN NUMBER IS NOT ONE OF THESE AND THE NICE FOLKS AT THE CALL CENTER AND THE SERVICE FOLKS AT THE DEALERSHIPS ARE POWERLESS TO DO ANYTHING UNLESS THERE IS A VIN MATCH. THE RECALL QUOTES: ''ON SOME 2003 MURANOS THERE IS A POSSIBILITY THAT THE ENGINE MIGHT STOP RUNNING WHILE BEING DRIVEN IF THE

Fuel System, Gasoline › StorageFire
Filed Mar 16, 200756,000 milesOK

2003 NISSAN MURANO. DAMAGE TO GAS TANK SHIELD INSTALLED BY MFG RECALL. RAN OVER SMALL PIECE OF RUBBER ON THE HIGHWAY & IT TORN THE SHIELD LOOSE FROM THE FRAME OF THE CAR. NEW CARS COME WITH METAL MOLDED SHIELDS MOUNTED TO THE GAS TANK. THE PLASTIC SHIELDS WHICH NISSAN IS INSTALLING ARE NOT STURDY ENOUGH TO PROVIDE THE PROPER PROTECTION TO THE GAS TANK. CARS WHICH HAVE HAD THESE PLASTIC SHIELDS INSTALLED SHOULD BE RECALLED TO HAVE THE MOLDED METAL SHIELDS INSTALLED

Vehicle Speed Control
Filed Mar 7, 200735,000 milesTX

INTERMITTENT ACCELERATION DELAY OF 3-5 SECONDS FROM A STOP. ONCE THE ACCELERATOR IS DEPRESSED AND NOTHING HAPPENS AFTER THE DELAY COMES A SURGE OF SPEED. NO CODES ARE THROWN AND DEALER CANNOT RECREATE PROBLEM. SERIOUS SAFETY HAZARD, ESPECIALLY WHEN TURNING LEFT OR AT AN INTERSECTION! THIS HAS HAPPENED INTERMITTENTLY SINCE I GOT THE CAR AT 30000 MILES. I CAN TURN OFF THE CAR AND IT SOMETIMES "RESETS" THE PROBLEM. CONSUMER BULLETIN BOARDS REPORT THIS TO BE A TPS FAILURE THAT CAN BE FOUND IN ALL YEARS OF THE MURANO PRODUCTION. *JB

Power Train › Transfer Case (4-wheel Drive)
Filed Feb 28, 200761,171 milesOR

MY VEHICLE IS ALL WHEEL DRIVE. WHEN I TOOK IT IN FOR NORMAL MAINTENANCE I WAS ADVISED THE TRANSFER CASE WAS LOCKED IN ALL WHEEL DRIVE. THERE IS NO WARNING LIGHT TO ADVISE THAT THIS HAS HAPPENED. I DON'T KNOW HOW MANY MILES THE CAR WAS DRIVEN IN THIS CONDITION. IT SO HAPPENS THAT I HAD RECENTLY PASSED MY WARRANTY PERIOD AND HAD TO PAY A VERY LARGE AMOUNT TO REPAIR IT. IF A WARNING LIGHT HAD GONE ON I WOULD HAVE BEEN ABLE TO REPAIR THIS SOONER UNDER WARRANTY. PLUS, I HAD RECENTLY RETURNED FROM A LONG TWO WEEK DRIVE IN HOT DESERT COUNTRY. I WOULD IMAGINE IT WAS NOT WISE OR SAFE TO BE IN ALL WHEEL DRIVE UNDER HOT ROAD DRIVING CONDITIONS. I ASKED THE MANUFACTURER TO INFORM ME HOW OFTEN THEIR VEHICLES HAVE THIS PROBLEM BUT I HAD NO RESPONSE FROM THEM. I DID ASK MY DEALERSHIP AND THEY TOLD ME AT LEAST ONE OTHER VEHICLE HAD THE SAME PROBLEM LOCALLY. *JB

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Feb 27, 200747,676 milesNJ

I HAVE A 2003 NISSAN MURANO WITH 47K MILES. THE BELT TENSIONER BRACKET (ALSO CALLED IDLER PULLEY BRACKET) BROKE. WHEN THE BRACKET FAILED, IT CUT ONE OF THE COOLANT HOSES AND DAMAGED THE SERPENTINE BELT. THIS COULD HAVE CAUSED DAMAGE / FAILURE TO THE ENGINE. ALL SERVICE TO MY VEHICLE HAS BEEN DONE BY AUTHORIZED NISSAN DEALERS ONLY. I BELIEVE THE FAILURE OF THIS BRACKET WAS DUE TO IMPROPER DESIGN / MANUFACTURE. I HAVE SEEN REPORTS OF THE SAME PROBLEM REPORTED BY MURANO OWNERS ON WWW.FRESHALLOY.COM AND WWW.NISSANMURANO.ORG. NISSAN REFUSED TO COVER THE REPLACEMENT OF THIS FAILED PART UNDER THEIR ENGINE / POWER TRAIN WARRANTY. *NM

Power Train › Automatic Transmission
Filed Feb 23, 200763,000 milesAE

I OWN A 2003 NISSAN MURANO, THAT IS NO LONGER OPERATIONAL DUE TO A FAULTY TRANSMISSION. ON THE 26TH OF NOVEMBER 2006, THE TRANSMISSION SEIZED AND STOPPED OPERATING, AS I WAS DRIVING ON THE HIGHWAY. NOW I HAVE A 3 YEAR OLD, $35,000 DOLLAR VEHICLE, WHICH MAY AS WELL BE A PAPERWEIGHT. THE VEHICLE IS SITTING IN MY DRIVEWAY, AWAITING REPAIRS. I TAKE CARE OF THIS VEHICLE AS IF IT WERE MY OWN CHILD. I ENSURE THAT THE OIL IS REPLACED EVERY 3,000 MILES RELIGIOUSLY,AND I HAVE SPENT HUNDREDS OF DOLLARS FOR ROUTINE SCHEDULED SERVICES. TO SUSTAIN A NISSAN MURANO IS NOT A CHEAP TASK. THE LAST SCHEDULED SERVICE WAS A 60,000 MILE MAINTENANCE AND IT COST ME WELL OVER $500 DOLLARS. I ENSURE THAT THE MAINTENANCE IS BEING COMPLETED, BECAUSE I UNDERSTAND THE IMPORTANCE OF ROUTINE SERVICES. WHEN I PURCHASED THIS NISSAN MURANO, I HAD NO IDEA IT WOULD GIVE ME SO MANY HEADACHES. I HAVE BEEN TO THE NISSAN DEALERS FOR UNSCHEDULED WARRANTY REPAIR AT LEAST 5 TIMES A YEAR, SINCE I PURCHASED IT. SOME OF THE ISSUES I HAVE HAD WITH THE SUV ARE, THE CHECK ENGINE LIGHT TURNING ON, UNEXPLAINED VEHICLE VIBRATIONS WHEN DRIVING, CAR SEIZING IN THE MIDDLE OF ROAD, BAD BRAKES, ALTERNATOR HAD TO BE EXCHANGED, BATTERY WENT BAD, AND MY TRANSMISSION WOULD NOT FALL INTO GEAR. I CALLED THE NISSAN CONSUMER TOLL FREE NUMBER AND THE NISSAN CORPORATION IS ASKING ME TO CONSOLIDATE THE RECORDS OF EVERYTHING THAT HAS BEEN REPAIRED ON THE CAR, AND FAX IT TO THEM. IT SEEMS THAT CONVENIENTLY ENOUGH, NISSAN DOES NOT HAVE RECORDS OF

Latches/Locks/Linkages
Filed Feb 9, 2007GA

FUEL DOOR ON MY 2003 MURANO LOCKED UP AND COULD NOT BE OPENED WITH DIRECTIONS IN OWNERS MANUAL. TOOK TO DEALER AND DEALER DETERMINED PROBLEM WAS LIKELY IN THE COMPUTER MODULE BEHIND THE DASH. IT WAS GOING TO BE $250 IN LABOR, THE DIAGNOSTIC CHARGE OF $90, AND POSSIBLY A $300 PARTS CHARGE TO FIX. I TOLD THE DEALERSHIP TO DISABLE THE LOCKING MECHANISM, AT A COST OF $135. *JB

Fuel System, Gasoline
Filed Jan 4, 200735,000 milesMD

FUEL DOOR WILL NOT RELEASE. *JB

Power Train › Automatic Transmission
Filed Dec 14, 200677,093 milesGA

EXPERIENCED CLICKING SOUND AND SUBSEQUENT LOSS OF POWER WHILE DRIVING IN MOUNTAINOUS AREA. 2003 MURANO WAS COMPLETELY DISABLED WITH WHAT TURNED OUT TO BE COMPLETE FAILURE OF CVT TRANSMISSION IN NISSAN DEALER MAINTAINED VEHICLE WITH 77,000 MILES ON ODOMETER. AT THIS POINT, NISSAN HAS OFFERED NO GOODWILL HELP IN REPLACING $5000 CVT TRANSMISSION,CITING OUTSIDE OF 60,000 MILE DRIVE TRAIN WARRANTY. RELIABILITY OF CVT TECHNOLOGY IN 2003 MODEL IS QUESTIONABLE , IF COMPLETE FAILURE ON CVT IS NORMAL WEAR AND TEAR AT 77,000 MILES. WITH EXCEPTION OF REPLACING TWO RADIATORS AND THIS CVT FAILURE, I HAVE HAD BEEN VERY HAPPY WITH VEHICLE. *NM

Seats › Front Assembly › Power Adjust
Filed Nov 21, 2006GA

WHILE DRIVING ON THE HIGHWAY, THE SEAT IN MY MURANO BROKE LOOSE AS I WAS HEADED INTO A CURVE. THE SEAT ACTUALLY THREW ME INTO THE DRIVER SIDE DOOR AND CAUSED ME TO JERK THE WHEEL AND RUN OFF OF THE ROAD. UPON THOROUGH EXAMINATION BY MY SELF AND AN AUTHORIZED NISSAN DEALERSHIP, A BRACKET THAT HOLDS THE SEAT SECURE TO THE TRACK SYSTEM HAD BROKEN. THE MECHANIC ADVISED ME THAT IT WAS A DEFECT AND THAT HE HAD NOT SEEN ANYTHING LIKE IT BEFORE. THIS PARTICULAR SUPPORT BRACKET IS A CRITICAL PIECE OF THE SEAT ASSEMBLY AND WITHOUT THIS PIECE THE VEHICLE IS DIFFICULT TO SAFELY DRIVE AND COULD CAUSE AN ACCIDENT. ALSO, THE PIECE IS MOST LIKELY TO BREAK UNDER TENSION SUCH AS ENTERING A CURVE AS WAS THE SITUATION IN MY CASE, OR SWERVING TO AVOID AN ACCIDENT. IN EITHER EVENT, THE UNEXPECTED MALFUNCTION COULD CAUSE THE DRIVER TO LOOSE CONTROL OF THE VEHICLE. MORE TROUBLING IS THE POSSIBILITY THAT THE PIECE WOULD BREAK IN A COLLISION, THEREBY THROWING THE DRIVER INTO THE DRIVER DOOR AND THE DRIVER'S HEAD INTO THE GLASS. I HAVE CONTACTED BOTH NISSAN AND THE DEALERSHIP FROM WHICH I PURCHASED THE VEHICLE ABOUT THE PART ON NUMEROUS OCCASIONS. THEIR STANCE IS THAT THOUGH THE PART IS DEFECTIVE, THE VEHICLE IS OUT OF WARRANTY AND THAT THEY WILL NEITHER REPAIR MY VEHICLE NOR ADDRESS THE ISSUE WITH A RECALL TO AVOID ANY FUTURE ACCIDENTS OR INJURIES. I EVEN OFFERED TO SEND NISSAN PICTURES OF THE BROKEN PART AND THEY WERE NOT INTERESTED. THE REPRESENTATIVE DID NOT EVEN BOTHER TO LOG IN THE CORRECT PART W

Power Train › Transfer Case (4-wheel Drive)
Filed Nov 13, 2006MN

ON MONDAY, 11/13/06 I TOOK MY 2003 NISSAN MURANO IN FOR WINTERIZING & TO HAVE THEM CHECK OUT A HUMMING NOISE TO THE NISSAN DEALER. LATER THAT DAY I WAS CALLED AND TOLD THE NOISE WAS RELATED TO THE TRANSFER CASE WHICH NEEDED TO BE REPLACED AT MY COST, OVER $4000 TO REPAIR. THIS VEHICLE HAS ONLY 89,000 MILES. DECIDED TO GET A SECOND OPINION AND HAD THE VEHICLE MOVED TO ANOTHER NISSAN DEALER. THIS NISSAN DEALER HAS REPAIRED ANOTHER MURANO WITH THE SAME SITUATION AND SO WAS ABLE TO DIAGNOSE THAT IT IS NOT THE TRANSFER CASE, BUT IT IS THE TRANSMISSION. UNFORTUNATELY THE COST IS EVEN MORE - OVER $6000. BEING I DID NOT PURCHASE AN EXTENDED WARRANTY, I'M RESPONSIBLE FOR THE COSTS. WHAT I DON'T UNDERSTAND IS THE "WHY" FOR THE FAILURE. THERE WAS NO INDICATION THAT EITHER THE TRANSFER CASE OR TRANSMISSION WERE FAILING WHEN THE CAR WAS BEING DRIVEN. I CALLED MY SALESPERSON ABOUT THE SITUATION AND HE INFORMED ME HE HAD A FRIEND THAT HAD HIS TRANSFER CASE FAIL AT APPROXIMATELY THE SAME MILES. IN MY OPINION, MAJOR COMPONENTS - TRANSMISSIONS OR TRANSFER CASES SHOULD NOT BE FAILING AT THIS MILEAGE AND WOULD LIKE FOR SOMEONE TO PURSUE TO DETERMINE IF THERE IS A RECALL SITUATION.*JB

Engine and Engine Cooling
Filed Oct 30, 200663,200 milesGA

DT*: THE CONTACT STATED WHILE DRIVING 70 MPH ON DRY ASPHALT ROADS, THE VEHICLE STALLED COMPLETELY. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD, WHERE IT WAS ABLE TO BE RESTARTED AFTER A FEW MINUTES. THERE WERE NO WARNINGS PRIOR THE STALLING. THE VEHICLE WAS NOT SEEN BY A DEALER, HOWEVER THE MANUFACTURER WAS NOTIFIED. THERE WAS A NHTSA RECALL# 03V455000, PERTAINING TO THE ENGINE AND ENGINE COOLING. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

Power Train › Automatic Transmission
Filed Oct 23, 200628,000 milesMA

AFTER DRIVING ON A HIGHWAY AT 55+MPH, FOR MORE THAN A HALF HOUR, IF YOU THEN GET INTO STOP AND GO OR CITY TRAFFIC, AND YOU ARE STOPPED, IF YOU PRESS ON THE ACCELERATOR, THE CAR WILL NOT RESPOND FOR 5-10 SECONDS, THEN WILL LUNGE FORWARD. THIS IS NOT ONLY ANNOYING, IT IS SO DANGEROUS. NOW THAT I AM AWARE OF IT, I TRY TO LEAVE LOTS OF SPACE BETWEEN ME AND THE CAR IN FRONT OF ME (NOT ALWAYS POSSIBLE IN THE CITY). IT ONLY SEEMS TO HAPPEN UNDER THE CONDITIONS DESCRIBED ABOVE. I NOTICED THIS HAPPENING A LITTLE OVER A YEAR AFTER PURCHASING MY MURANO. *NM

Power Train › Automatic Transmission
Filed Oct 17, 2006CA

2003 NISSAN MURANO, AT 2500 MILES TRANSMISSION SEEMS TO SKIP OR DISENGAGE FOR A SECOND AT HIGHWAY SPEEDS. DEALER COULD NOT REPRODUCE PROBLEM. AT 12000 MILES VEHICLE STARTED TO ACT UP AND SAME THING HAPPEN, THIS TIME VEHICLE SEEMED LIKE IT WAS IN NEUTRAL GEAR. VEHICLE RECALLED FOR ALTERNATOR REPLACEMENT, SAME WEEK AND I INFORMED THE DEALER OF THE ISSUE, THEY SEEMED NOT TOO CONCERNED. AT 35000 MILES WHEN DRIVING IN REVERSE, TRANSMISSION CLINK NOISE. AT 58000 TOOK VEHICLE TO DEALER WITH A COMPLAINT THAT THE TRANSMISSION IS ACTING UP. DEALER INSTALLED A GAS TANK SHIED, AND DID NOT CARE TO INVESTIGATE THE TRANSMISSION ISSUE AND SAID ALL ARE OK. 64000 MILES, AFTER STOPPING AT A TRAFFIC LIGHT, VEHICLE WILL NOT MOVE FORWARD, ACCELERATION PEDAL PUSHED ALL THE WAY. VEHICLE WILL THEN SUDDENLY PICKUP SPEED AND LUNG FORWARD. VEHICLE RPM WILL KICK UP AND DOWN WHILE DRIVING AT STEADY AND CRUISING SPEEDS GIVING THE VEHICLE A FEELING OF SUDDEN ACCELERATION AND DECELERATION. SITUATION IS GETTING WORSE AND NO HELP FROM DEALER SINCE HE RECENTLY WENT OUT OF BUSINESS. *NM

Steering › Hydraulic Power Assist › PumpCrash3 injured1 killed
Filed Oct 17, 20061,914 milesMA

CRASH WAS FATAL HEAD-ON COLLISION INVOLVING POWER STEERING PROBLEM IN 2003 AND 2004 MURANOS. MURANO DRIVER WAS ROUNDING SWEEPING RIGHT-HAND CURVE ON FAMILIAR ROAD AND ENDED UP IN ONCOMING LANE. DRIVER APPARENTLY TRIED TO STEER BACK INTO PROPER LANE, BUT WAS UNABLE TO DO SO, APPARENTLY BECAUSE STEERING UNEXPECTEDLY BECAME VERY STIFF AND HARD TO TURN WHEN TRYING TO TURN QUICKLY TO AVOID CRASH. CRASH KILLED MURANO DRIVER INSTANTLY, AND INJURED DRIVER AND OCCUPANTS OF ONCOMING PICK-UP TRUCK. EXTENSIVE RESEARCH IN PUBLIC SOURCES HAS FOUND THAT CIRCUMSTANCES OF THIS ACCIDENT MIRROR PROBLEMS WITH SUDDEN LOSS OF POWER STEERING-ASSIST EXPERIENCED BY NUMEROUS MURANO DRIVERS IN ACCIDENTS AND NEAR-ACCIDENTS AT NORMAL DRIVING SPEEDS, AS IN OTHER COMPLAINTS ON NHTSA WEBSITE AND NISSAN OWNER WEBSITES, AND AS FOUND BY CONSUMERS REPORTS ACCIDENT AVOIDANCE MANEUVER TESTING. THIS IS A DESIGN ISSUE,WITH STEERING PUMP BASED ON LIGHTER ALTIMA UNABLE TO KEEP UP WITH QUICK STEERING INPUTS. INTERPLAY OF CONTINUOUSLY VARIABLE TRANSMISSION AND DRIVE-BY-WIRE THROTTLE MAY ALSO CONTRIBUTE TO PROBLEM BY CREATING POSSIBILITY OF RAPID DROP IN RPM WHEN DRIVER QUICKLY TAKES FOOT OFF ACCELERATOR, AS IN EMERGENCY. IT IS NOT CLEAR WHETHER OTHER PROBLEMS WITH CAR'S STEERING PERFORMANCE ALSO LED TO INITIAL CROSSING INTO ONCOMING LANE. NISSAN CHANGED STEERING PUMP IN 2005 AND LATER MODELS TO DEAL WITH PROBLEM. DRIVERS OF 2003 AND 2004 MODELS ARE STILL AT RISK FOR LOSS OF POWER STEERING WHEN THEY MOST NEED IT. WHEN L

Power Train › Automatic Transmission
Filed Oct 11, 200645,700 milesNJ

03 NISSAN MURANO---TRANSMISSION WENT OUT WHILE DRIVING AT HIGHWAY SPEED AND CAR ONLY HAS 46,000 MILES. IT IS IN THE SHOP BEING REPAIRED BUT IT WILL TAKE UP 2 TWO WEEKS SINCE TRANSMISSION IS COMING FROM CALIFORNIA. THIS IS AN ISSUE BECAUSE IT IS HAPPENING TO TOO MANY MURANO'S AT LOW MILEAGE. NISSAN MUST LOOK INTO THIS AND DO SOMETHING SOON. I DID NOT GET HURT SINCE I WAS ABLE TO PULL OVER ON THE SHOULDER WITH THE HELP OF A TRACTOR TRAILER STOPPING TRAFFIC. SOMEONE ELSE MAY NOT BE AS LUCKY. PLEASE DO SOMETHING NOW!!!! *JB

Seat Belts › Front
Filed Oct 4, 200619,050 milesFL

DT*: THE CONTACT STATED THE FRONT DRIVER SIDE SEAT BELT BUCKLE ASSEMBLY LOCKED AND WOULD NOT RELEASE WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE CONTACT MANAGED TO UNLOCK THE BUCKLE ASSEMBLY, BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS ALERTED. UPDATED 10/20/2006 - THE DEALER'S TECH DETERMINED IT WAS A FAULTY SEAT BELT RELEASE BELT TONGUE. *NM

Fuel System, Gasoline › Storage › Tank Assembly
Filed Sep 19, 200652,000 milesIL

DT*: THE CONTACT STATED WHILE DRIVING 40 MPH THE FUEL BEGAN LEAKING FROM A HOLE IN THE FUEL TANK. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FUEL TANK WAS REPLACED. THIS REPAIR OCCURRED IN JUNE OF 2003. IN 2006, A RECALL LETTER #06V003000 WAS RECEIVED FOR THE FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY. IN JUNE OF 2006, A LETTER FOR REIMBURSEMENT WAS SENT TO THE MANUFACTURER. A CASE #5357874 WAS PROVIDED BUT NO REIMBURSEMENT CHECK WAS RECEIVED.

Seats
Filed Sep 19, 200640,000 milesMD

DT*: THE CONTACT STATED THE VEHICLE'S DRIVER SEAT MOVED ABOUT A HALF INCH FORWARD WHEN THE VEHICLE STOPPED. THE SEAT WAS ADJUSTED ELECTRONICALLY. THE SERVICE DEALER ORDERED A NEW PART TO FIX THE ISSUE. THE VEHICLE WAS NOT INVOLVED IN AN ACCIDENT THAT WOULD HAVE DAMAGED THE SEAT.

Vehicle Speed Control
Filed Aug 7, 200664,000 milesNC

TO DATE, WE HAVE HAD NUMEROUS PROBLEMS WITH OUR 2003 MURANO. WE HAVE REPLACED THE THROTTLE BODY, MOTOR MOUNT, BATTERY, TCM AND TRANSMISSION. ON JULY 21, 2006 OUR MURANO MADE A LOUD NOISE THEN QUIT MOVING. WE HAD IT TOWED TO THE DEALERSHIP WHERE THEY STATED IT NEEDED A NEW TCM. THAT DID NOT FIX THE PROBLEM SO THEY SAID WE NEEDED A NEW TRANSMISSION. WE HAD 64,000 MILES. SINCE THEN WE HAD THE CAR FOR ONE DAY AND TOOK IT BACK FOR YET A NEW PROBLEM WITH THE REAR AXLE. *NM

Electrical System › Alternator/Generator/Regulator
Filed Aug 6, 2006NJ

BRAKE AND BATTERY LIGHT CAME ON. SIGNS OF ALTERNATOR FAILURE. *NM

Electrical System › Ignition › Switch
Filed Jul 26, 200647,000 milesDE

THERE WAS A RECALL ON THE ALTERNATOR FOR MY 2003 NISSAN MURANO, THIS RESULTED IN A TESTED FAILURE WITH MY BATTERY, ONCE TESTED WITH THE NISSAN REGISTERED BATTERY TESTER HOWEVER THERE WAS THEN NO PERCEIVED PROBLEM. AFTER REQUESTING THAT IT BE REPLACED FOR MY SAFETY THEY REFUSED AND I CONTACTED NISSAN CUSTOMER SERVICE. AFTER 8 WEEKS I STILL HAD NOT BEEN IN CONTACT WITH A REGIONAL SPECIALIST AND YESTERDAY MY BATTERY DIED ON ME. FORTUNATELY THIS WAS WITHIN A SAFE ENVIRONMENT AT MY WORK. I AM CURRENTLY 8 WEEKS PREGNANT AND WENT THROUGH A LOT OF STRESS AND EXERTION AT A VERY DANGEROUS TIME IN ORDER TO HAVE THE CAR SAFELY TOWED TO THE NEAREST NISSAN DEALERSHIP. MY CONCERN IS THIS COULD HAVE HAPPENED ANYWHERE AND WOULD HAVE LEFT ME UNSAFELY ABANDONED. *JB

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 15, 200643,800 milesAZ

WHILE DRIVING ON I-15 SOUTH TOWARD ST. GEORGE, MY 2003 NISSAN MURANO WAS STRUCK ON THE UNDERSIDE BY SOME OBJECT RESULTING IN A SEVERE GASH IN THE GAS TANK. WE WERE TOWED 70 MILES BACK TO OREM, UTAH WHERE A REPLACEMENT TANK WAS INSTALLED BY A NISSAN DEALERSHIP ON AN OVERNIGHT DELIVERY. *JB

Electrical System
Filed Jun 26, 200634,122 milesTN

I WAS TRAVELING OUT OF TOWN ALONE WITH MY 3 CHILDREN AND AFTER WE HAD BEEN ON THE ROAD FOR ABOUT 3 1/2 HOURS, THE FRONT WINDSHIELD WIPERS CAME ON BY THEMSELVES ALONG WITH THE BACK WINDSHIELD WIPERS, THE LIGHTS WERE GOING ON AND OFF BY THEMSELVES, THE LEFT BLINKER CAME ON BY ITSELF, AND THE DASH INFORMATION (DTE,FUEL ECONOMY) WAS JUST COMING ON AND OFF BY ITSELF. THERE WAS WATER COMING OUT OF THE FUSE BOX ON THE DRIVERS SIDE, AND YOU COULD HEAR A SIZZLING SOUND. I TOOK IT TO THE NEAREST NISSAN DEALER, THEY SAID THEY FIX IT AND I GOT BACK ON THE ROAD AND IT HAPPENED AGAIN 2 HOURS LATER SAME STUFF. I JUST TURNED OFF THE AC AND KEPT DRIVING WITH EVERYTHING GOING CRAZY, BECAUSE ALL THE SERVICE DEPARTMENTS WERE CLOSED AND I COULD NOT GET ANYONE TO HELP ME. WHEN I ARRIVED AT MY DESTINATION I TOOK IT TO THE NEAREST NISSAN DEALERSHIP THE NEXT DAY AND THEY SAID THAT THE AC HOSE WAS LOOSE AND WAS ALLOWING WATER TO GET INTO EVERYTHING. I HOPE IT IS FIXED, BUT I AM NOW SCARED TO DRIVE IT ANYWHERE AND I HAVE TO TRAVEL 6 HOURS AWAY FROM HOME EVERY NOW AND THEN BECAUSE I HAVE A CHILD 6 HOURS AWAY FROM HOME IN COLLEGE AND YOU NEVER KNOW WHEN I WILL HAVE TO GO UP THERE UNEXPECTEDLY. I AM THING ABOUT TRADING IT OFF BECAUSE I DO NOT FEEL SAFE IN IT ANYMORE, BUT THE TRADE IN VALUE IS A LOT LESS THAN THE PAY OFF. *JB

Power Train › Automatic Transmission
Filed Jun 24, 2006MD

WHILE ON THE HIGHWAY AND THEN IN STOP AND GO TRAFFIC I PRESSED ON THE GAS AND MY MURANO MOVED SLOWLY, THEN PICKED UP SPEED. I TOOK IT TO THE DEALER WHILE UNDER WARRANTY, 57,898 MILES, BUT THEY SAID THE COMPUTER ONLY NEEDED TO BE RESET. THEY DID NOT DOCUMENT THIS PROBLEM. THE PROBLEM DIDN'T HAPPEN AGAIN UNTIL AROUND 66,000 MILES. I TOOK IT BACK THEY SAID THEY COULD NOT FIND ANYTHING. THE PROBLEM HAPPENED AGAIN AT AROUND 68,000 BUT MORE AND MORE DURING STOP AND GO TRAFFIC AND NOW THEY SAY I NEED A VALVE BODY AND MORE THAN LIKELY A NEW TRANSMISSION AT $6000. NISSAN BUT OUT A SERVICE BULLETIN TELLING THE REPAIR SHOPS TO LOOK FOR THIS PROBLEM BECAUSE THEY KNOW ITS A PROBLEM. I CALLED NISSAN AND THEY SAID ITS MY PROBLEM. THEY WON'T FIX IT NOR WILL THEY HELP TO FIX IT. THIS IS A VERY DANGEROUS PROBLEM IF YOU NEED THE POWER AND SUDDENLY YOU DON'T HAVE IT. *JB

Power Train › Automatic Transmission
Filed Jun 12, 2006127,161 milesNH

DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY PRESSURE TO THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT MOVE FORWARD. AFTER THE VEHICLE STARTED TO SLOWLY MOVE, IT WAS TAKEN TO A LOCAL DEALERSHIP. THE MECHANIC DETERMINED THE VALVE BODY OF THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER HAS BEEN ALERTED. UPDATED 08/24/06. *JB

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jun 12, 200649,918 milesMI

RECALL 2003 MURANO, REPAIRS WERE MADE, TWO MONTHS LATER REPAIRS HAD TO BE DONE AT OWNERS EXPENSE. *KB THE FUEL TANK PROTECTOR WAS REPLACED ON 3/22/06, PER RECALL 06V003000. IT WAS REPLACED AGAIN ON 5/22/06 AT THE CONSUMER'S EXPENSE. THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE HAD BEEN IN WATER UP TO THE WHEELS. THE TECH DETERMINED THAT WATER GOT IN THE FLOOR BOARD AREA AND CAUSED CORROSION OF IN THE AIR BAG HARNESS. *NM

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jun 8, 2006AZ

2003 MURANO HIT ROAD DEBRIS PUNCTURING THE GAS TANK CAUSING IT TO LEAK. *KB THE CONSUMER STATED A RECALL HAD BEEN ISSUED FOR THE LOCATION OF THE FUEL TANK. THE CONSUMER BELIEVES HE IS ELIGIBLE FOR REIMBURSEMENT. *JB

Power Train › Automatic Transmission
Filed Jun 5, 200678,000 milesVA

2003 NISSAN MURANO AWD WOULD ACCELERATE AND SKIP GEARS. IF YOU ARE IN STOP AND GO TRAFFIC AND YOU TAKE YOUR FOOT OFF THE GAS THE CAR WILL LUNGE FORWARD AND TRY TO GO INTO A HIGHER GEAR THEN FIRST. THIS STARTED HAPPENING INTERMITTENTLY THEN IT HAPPENED SEVERAL TIMES IN ONE DAY THE FRIDAY BEFORE MEMORIAL DAY 2006. ON SATURDAY WHEN WE STARTED THE CAR IT MADE A HORRIBLE CLUNKING NOISE. WE DROVE THE CAR TO THE DEALER AND SEVERAL DAYS LATER WE WERE TOLD WE WOULD NEED A BRAND NEW TRANSMISSION AT A COST OF $4000. THE CAR HAS 78,000 MILES AND IS 32 MONTHS OLD. ALL THE MILES ARE HIGHWAY MILES. WE DO NOT HAVE AN EXTENDED WARRANTY BECAUSE WE HAVE ALWAYS OWNED NISSAN CARS AND NEVER HAD A PROBLEM. I HAVE CONDUCTED RESEARCH AND FOUND SEVERAL CONSUMERS HAVE EXPERIENCED THE TRANSMISSION PROBLEMS AT VARIOUS LIFE CYCLES OF THE VEHICLE. SOME HAD PROBLEMS WITH IN THE FIRST THOUSAND MILES. IT IS SUSPECTED THAT THE PROBLEMS ARE CAUSED BY THE NEW CVT TECHNOLOGY THAT NISSAN FIRST INTRODUCED IN THE NISSAN MURANO IN 2003. I THINK THIS IS A SERIOUS PROBLEM. *NM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Nissan Murano → · Every Murano year → · How the figures are calculated →