2024 Nissan Ariya Evolve+ e-4ORCE, manufactured 11/2023, approximately 15,544 miles. Vehicle began displaying "Service EV System" when attempting Level 2 charging and would intermittently refuse to charge. Dealer diagnostic scan showed DTC P2E2B-12 (Drive Motor A Excitation Current) and P0AA6-23 (Electric Insulation/high-voltage isolation fault). Dealer physically tested the front traction motor and documented excitation resistance of 2.56 ohms, outside Nissan specification. Front traction motor was replaced. After front motor replacement, P0AA6 remained. Dealer isolated/tested rear traction motor and documented failed insulation resistance. Rear traction motor was then replaced. Both traction motors therefore required replacement at approximately 15,500 miles. Replacement parts shown on repair order are front traction motor 290A0-5MP0F and rear traction motor 290A0-5MR2F. Following replacement of both motors, the high-voltage isolation fault cleared and the vehicle resumed normal Level 2 and Level 3 charging. No crash, fire, or injury occurred. Reporting because failure of the electrical insulation systems in both high-voltage traction motors at low mileage may indicate a traction-motor/high-voltage system defect.
2024 Nissan Ariya
Owners filed 7 complaints about this vehicle with federal regulators, most often about the electrical system. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Electrical System | 2 | 0 | 0 | 0 | |
| Seat Belts | 1 | 0 | 0 | 0 | |
| Power Train | 1 | 0 | 0 | 0 | |
| Fuel/Propulsion System | 1 | 0 | 0 | 0 | |
| Engine | 1 | 0 | 0 | 0 | |
| Back Over Prevention › Rearview System Braking | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsCar's backup camera doesn't engage, leaving the screen black. Dealer claimed it was fixed after a four hour visit, but the camera broke again the same day.
My infant daughter became stuck in the rear seat due to a seat belt malfunction in my Nissan Ariya Evolve+. The seat belt buckle would not release even after repeated attempts to press the release button. We tried multiple times to unbuckle it normally, but it remained stuck and would not open. This created a serious safety situation, as my child was trapped and unable to be freed. Due to the emergency, we had no option but to cut the seat belt in order to safely remove our child. This is extremely concerning because seat belts are a critical safety feature, and failure to release can pose a serious risk, especially in emergencies where immediate evacuation is required. The vehicle has since been taken to a Nissan service center, but they are claiming this is not a defect and are charging approximately $1000 for repair. I am reporting this issue because a seat belt that fails to release is a major safety hazard, particularly involving a child occupant. This issue could potentially affect other vehicles and should be investigated.
The car was purchased new from the Nissan dealer at the end of Dec 2024 with 100miles, and currently has 5,798 miles on the odometer. The 12v battery failed, unable to be charged and hold a charge, this disabled the the EV from starting and functioning. The tow truck driver had to use a battery booster/charger to provide enough power to enable the control panel to be accessed, but not start the EV system. The EV lithium battery showed a charge capacity of 37%. With some luck the tow technician was about to get the vehicle to go into Neutral and move the vehicle so it could be put on the flatbed tow-truck. Surprised and concerned that the 12v battery failed without warning and within such a short amount of time from new car purchase.
While charging my vehicle, the charger failed to stop the charging session on command. I was unable to stop the charging session from the vehicle as well. I was therefore unable to move the vehicle for any reason (medical emergency or other urgent reason) until the state of charge reached 100%.
1/18/2025 EV SYSTEM SHOT OFF, Car is totally malfunction, can't accelerate and stop in the middle of FWY-15, CA, Can't turn it back on. We are at speed 70-80 mph and no warning, suddenly the EV System shut off, only take 3-5 second and fully stop in the middle of I-15 FWY at Barstow, CA. Had AAA tow service and front camera clip. this is a recall level malfunction!
EV system failure when starting trip created car that could move sluggishly but was unable to perform. Car has 120 miles on OD
7 of 7 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.