2023 Nissan Ariya

Routine

Owners filed 45 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 3 times.

Most common 2023 Nissan Ariya problems

17 of the 45 complaints (38%) are about the electrical system.

ComponentReportsCrashesFiresInjuries
Electrical System17
000
Power Train · transmission10
000
Vehicle Speed Control · throttle and acceleration4
100
Unknown or Other4
000
Service Brakes · brakes3
000
Engine3
000
Steering2
000
Wheels1
000
Fuel/Propulsion System · fuel and propulsion system1
000

3 safety recalls

Part 573 reports
Electrical System › Propulsion System › Inverter24V560000
Filed Jul 25, 20241,188 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may misdiagnose an error, which can shut down the EV system, resulting in a loss of drive power.

Risk. An unexpected loss of drive power increases the risk of a crash.

Remedy. Dealers will inspect the vehicle's inverter software version and update the software, if necessary, free of charge. Owner notification letters were mailed September 12, 2024. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R24A8.

Electrical System › Propulsion System › Traction Motor24V391000
Filed Jun 3, 202484 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. O-rings inside the electric front traction motor may have been damaged during assembly, which can result in an internal oil leak and an unexpected loss of drive power.

Risk. An unexpected loss of drive power increases the risk of a crash.

Remedy. Dealers will replace the front traction motor assembly, free of charge. Owner notification letters were mailed July 26, 2024. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R24A3.

Electrical System › Propulsion System › Inverter23V657000
Filed Sep 28, 20239,813 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may detect a short circuit and shut down the EV system, resulting in a loss of drive power.

Risk. An unexpected loss of drive power increases the risk of a crash.

Remedy. Dealers will reprogram the inverter software, free of charge. Owner notification letters were mailed October 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23C6.

All 3 campaigns on file, newest first.

What owners reported

Newest filings
Steering
Filed Oct 29, 2026GA

We drove about 20 miles this past Saturday and parked the car. It was the 3rd time we had stopped and parked. We went into a house to potentially purchase and when returned we started the car and put it in reverse and it would not move. The screen read low power mode and would not move. The front passenger side wheel was turned to the far right and tilted. When putting it drive the wheel would straighten , but when putting in reverse it would do the same thing. Car was towed to the Nissan dealer and told the tie rod was broken.

Electrical System
Filed Oct 22, 2026TX

The 12V battery failed and it smelled like rotten eggs releasing toxic fumes. I've been researching this is a common issue on the nissan ariya 2023.

Electrical System
Filed Oct 17, 2026TX

On [XXX], my vehicle experienced a severe malfunction while charging at an EVgo station located at the [XXX] shopping center on the Olson 350kW charger. Upon attempting to operate the vehicle after the charging session, the "EV System Off" warning triggered, causing a total failure of the vehicle to engage its powertrain. Mind you, the charge got the vehicle to 96%. A subsequent inspection revealed that the vehicle's original 12V auxiliary battery had dropped to a critically low 10 V while the car itself remained at 96%. Even after jumpstarting the car and completely replacing the failed unit with a brand new battery from AutoZone, the persistent error message remained, indicating a deeper malfunction within the high-voltage power distribution system (such as the battery junction box, contactors, or inverter software control) induced during the high-power charging session. The vehicle and its components are available for inspection upon request. This failure put my safety and the safety of others at risk because it left the vehicle completely immobilized and stranded at a high-voltage charging stall in a busy public shopping center, creating a hazardous obstruction and exposing me to active traffic within the parking facility. The problem has since been confirmed by an authorized service provider, as the vehicle had to be towed directly to the Mossy Nissan dealership here in Houston for diagnostic testing. Aside from the dealership, the vehicle has not yet been inspected by t

Power Train
Filed Oct 12, 2026MD

Following a manufacturer-authorized warranty repair on the reduction gear, the front subframe and suspension mounting hardware were left unsecured. An authorized Nissan dealership inspected the vehicle, reproduced the issue, and officially confirmed that these critical structural components are loose. The vehicle exhibits severe mechanical clunking and knocking noises, which began immediately after the initial repair. Operating the vehicle with a loose subframe creates an imminent risk of component separation or sudden loss of steering control. The vehicle is fully intact and available for immediate inspection upon request.

Power Train
Filed Oct 11, 2026SC

My 2023 Nissan Ariya was making a cicada/whining sound under low acceleration. This was found by my local Nissan dealer to be a defect with the reduction gear. The dealership replaced the reduction gear under the powertrain warranty. This issue was present at just under 50,000 miles. Without replacement, the component could fail entirely leading to a total loss of power to the wheels, posing a safety risk while driving. There were no warning lamps on or any indication of a failing component other than the sound getting gradually louder. It took some research to figure out if the sound was normal or not. If I had not researched and inquired with my dealer, the problem would have gone unchecked and put me in danger of losing power while driving.

Power Train
Filed Oct 11, 2026IL

My Nissan Ariya has an abnormal, high-pitched, cicada-like noise during acceleration. The noise appears to be associated with the electric propulsion system, electric motor, reduction gear, or another related drivetrain component, although the exact source has not been diagnosed. The vehicle is available for inspection upon request, and I can demonstrate the noise under the conditions in which it occurs. The abnormal noise raises concern about a potential defect in the vehicle’s electric propulsion or drivetrain system. If the noise is caused by a failing component, the underlying issue could potentially worsen and affect vehicle operation while driving. This is particularly concerning during acceleration in traffic, where reliable and predictable vehicle performance is important. I am reporting the issue so that it can be investigated to determine whether it presents a safety risk. The vehicle was presented to a dealer for evaluation. The abnormal noise was reproduced during the inspection. However, technician claimed that this noise is normal in electric vehicles. To date, the vehicle has been inspected by Gerald Nissan of Naperville. No formal determination of the cause of the noise has been provided. I am submitting this complaint to request further investigation into the potential defect. I have not observed any warning lights or dashboard messages associated with this issue. The primary symptom is an abnormal, high-pitched, cicada-like noise that occurs during accelerat

Electrical System
Filed Sep 29, 2026NY

A 2023 Nissan Ariya developed a grinding/noise condition. An initial dealership repair did not correct it. The vehicle was promptly returned. Subsequent diagnosis involved the traction-motor/drivetrain area, and Nissan ultimately authorized substantial warranty work involving replacement/repair of the traction motor and associated components. The vehicle remained out of service for an extended period while additional leakage was reportedly identified.

Unknown or Other
Filed Sep 16, 2026TX

The vehicle EV systems keeps going off and having us stranded on major highways - this an ongoing issue and has not been resolved by Nissan

Electrical System
Filed Sep 11, 202621,000 milesVA

The contact owns a 2023 Nissan Ariya. The contact stated that while driving 75 MPH and attempting to accelerate, the vehicle failed to respond and lost automotive power. There was no warning light illuminated. The contact pulled over to the side of the road, restarted the vehicle, and continued driving. The vehicle was taken to a dealer to be diagnosed; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 23V657000 (ELECTRICAL SYSTEM). The manufacturer was notified of the failure. The failure mileage was 21,000.

Unknown or Other
Filed May 21, 2026HI

I am filing a safety complaint regarding my 2023 Nissan Ariya involving an apparent failure of the 12-volt battery and/or electrical system. While parked overnight in my driveway, powered off, and not plugged in nor charging, the front battery/engine compartment began sizzling, overheating, and producing smoke. The heat caused internal damage and disabled the vehicle. This created a serious fire risk because the incident occurred at my home while the vehicle was unattended and inactive and it happened without any earlier signs or warning. My battery health was checked by the repair shop at the dealership within the last 5 months. The malfunction could have caused a vehicle or house fire and endangered nearby occupants and property. The vehicle is currently at King Windward Nissan in Hawai‘i for inspection and repairs, and a Nissan Consumer Affairs case has been opened. Anecdotally, I have heard from 4 other Nissan Ariya owners in Hawai'i who have experienced similar battery failures with their Nissan Ariyas within the first two-years of purchase.

Electrical System
Filed May 20, 2026CA

The vehicle’s EV system and related electrical components appear to be malfunctioning, causing repeated “EV System Off” error messages and rendering the vehicle inoperable. The vehicle is currently at the dealership and available for inspection upon request. The defect created a significant safety risk because the vehicle became unreliable and could unexpectedly fail to operate, leaving me stranded and without dependable transportation. This placed both myself and others at risk, especially if the failure occurred while driving or in traffic. Yes, the issue has been repeatedly reproduced and confirmed by the Nissan dealership. The vehicle has been towed to the dealership approximately five times for the same or substantially similar issue, and multiple repair attempts and part replacements have been made. The vehicle has been inspected by the Nissan dealership and Nissan Consumer Affairs has been notified on multiple occasions. Repairs and diagnostics were performed between March 20, 2026 and April 10, 2026, and the same issue reoccurred again on May 19, 2026. Yes, warning messages appeared prior to the failures, specifically the “EV System Off” warning message. These symptoms first began prior to the initial repair period in March 2026 and have continued to reoccur despite repair attempts.

Service Brakes
Filed Apr 16, 2026SC

At approximately 18,500 miles, my 2023 Nissan Ariya experienced a brake system failure while driving. The vehicle exhibited abnormal braking behavior and reduced braking performance, creating a serious safety concern. I was able to safely stop the vehicle, but the failure could have resulted in an accident. The vehicle was taken to a Nissan dealership for inspection. The diagnosis revealed severe and premature wear of the rear brake pads and significant damage to the rear rotors. The dealership also recommended replacement of the entire rear brake assemblies, not just standard wear components. The total repair estimate is approximately $3,800. Safety Concern: This failure occurred at very low mileage. In an electric vehicle with regenerative braking, brake components should last significantly longer under normal conditions. The extent of damage and need for full brake assembly replacement suggests a potential mechanical or electronic defect, such as a caliper malfunction or braking system issue. This was not normal wear and tear. The failure occurred during operation and posed a direct safety risk due to compromised braking ability. Manufacturer Response: The dealership has indicated the issue may not be covered under warranty, classifying it as wear-related. However, the severity and early failure strongly indicate an underlying defect rather than routine wear. I have contacted Nissan Corporate claims for further resolution. When visually inspecting the car the rotors were i

Power Train
Filed Apr 2, 2026KY

Recently I been hearing a clicking noise every time I come to a complete stop and when I take off again. It started happening recently. After I hear the click noise coming from the middle of the front of my car, the wheel feels like it’s spinning just a little bit before coming to a stop.

Fuel/Propulsion System
Filed Mar 8, 2026FL

At low speeds after startup, the car automatically shifts from drive into neutral. The car will be locked in neutral, not letting you put it in park, drive, or reverse. To get the car back into drive, you must come to a complete stop, turn the car off, back on, and floor the accelerator. Failure to floor the accelerator will lead to the car getting stuck in neutral again. I have pulled out into traffic on numerous occasions and had the car die in the middle of the road, forcing me to come to a stop and fully turn it back on, sometimes multiple times. No warning messages appear.

Electrical System
Filed Feb 22, 2026TX

The car was unable to move when started up and displayed a warning that said "Service EV system." The car is within the initial 3 year warranty and has under 20,000 miles.

Engine
Filed Dec 19, 202560,000 milesAZ

The contact owns a 2023 Nissan Ariya. The contact stated that while driving approximately 40 MPH, the vehicle unexpectedly lost motive power. The contact became aware of smoke coming from the engine compartment. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that oil was leaking from the vehicle, causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact later went to the dealer; however, the vehicle was not taken to the dealer for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

Electrical System
Filed Nov 13, 2025FL

DEFECTIVE COMPONENT & FAILURE MODE The vehicle suffered a failure in the 12-volt battery system, potentially involving the DC-to-DC Converter or the associated charging logic. This malfunction caused the lead-acid 12V battery to be severely overcharged and boiled while the vehicle was plugged in and parked. CATASTROPHIC SAFETY HAZARD The failure resulted in the release of highly toxic and flammable gases into an enclosed residential space (my garage), posing an immediate, life-threatening risk: TOXIC GAS POISONING: The boiling battery released a massive amount of Hydrogen Sulfide gas, identified by the distinctive, strong rotten-egg odor. H2S is a cellular asphyxiant and is fatal at high concentrations. EXPLOSION/FIRE RISK: The boiling battery also released highly flammable Hydrogen H2 gas, creating an explosion hazard inside the closed structure of the home. CHRONOLOGY OF EVENTS Tues, 11/11/25 (approx. 5:00 PM): Noticed strong rotten-egg smell in the garage while the vehicle was charging. 5:30 PM: Called local gas company due to fear of a gas leak. 6:30 PM: The smell was still strongly detectable, indicating dangerous lingering concentrations. Suspecting the car, immediately unplugged. 7:00 PM: Identified the car as the source and moved the immobilized vehicle outside. 9:05 PM: Contacted Poison Control due to chemical inhalation/exposure risk. (immediate / risk of delayed symptoms). MANUFACTURER CONTACT & CURRENT STATUS Manufacturer Contact: I have notified Nissan Consumer A

Power Train
Filed Oct 8, 202577,000 milesCA

The contact owns a 2023 Nissan Ariya. The contact stated that while driving at an undisclosed speed, there was a loud thud coming from the vehicle. There was no warning light illuminated. The contact stated that while attempting to inspect the vehicle, the vehicle restarted while in park, and unexpectedly rolled away. The contact was able to quickly re-enter the vehicle and stop the vehicle. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 77,000.

Power Train
Filed Aug 17, 2025OH

I had just left the [XXX] on the [XXX] when our Ariya suddenly lost power at highway speeds. It felt like a very dangerous situation, because there are very long distances between exits in this area, and the shoulder is somewhat narrow in spots. The high voltage battery had been DC fast charged to 95% at said service area minutes earlier. But the display suddenly went to 0%, turtle mode appeared, and the message “Warning Service EV System” showed on the display. For some reason, the windshield wipers also activated momentarily, despite it being a clear summer day. It was not possible to maintain speed, as the car had a power limit of about 10%. I was fortunate that we were able to limp the ~10 miles to the next exit behind a very slow RV. However, the car slowed down dramatically when going uphill. It was a very white knuckle experience. Once we made it off [XXX], I was able to slowly coast into a gas station parking lot and collect myself. I tried turning off the car and turning it back on, but the message did not go away. Since I also carry tools when traveling, I then tried disconnecting the 12 volt battery for a minute and reconnecting it. Fortunately, that made the error go away. Having a suspicion that the 12 volt battery could be at fault, I replaced the OEM flooded lead acid battery with an AGM battery at my own expensive. The next day, I took the vehicle to Poughkeepsie Nissan in Wappingers Falls, NY to be looked at. The write up is included with the submission. The

Electrical System
Filed Jul 6, 2025IL

My car isnt listed for a current recall but should considering the software update does not match. Recall Reference: P4A30, P4A31 should have included my call as i dont have that update. Update 283C36PA5E is before the one shown in the recall.

Vehicle Speed ControlCrash
Filed Jun 6, 20255,982 milesCA

The contact owned a 2023 Nissan Ariya. The contact stated that, while pulling out of an end parking space, the driver made a third-point turn. While reversing, the vehicle suddenly stopped. The corner of the vehicle hit a pillar. The driver looked into the camera. There were no objects in the camera view. There was no alert activated. The contact pulled back into the parking spot with her foot on the accelerator pedal. The vehicle suddenly accelerated to 40 MPH, jumped the curb, hit a young tree, a dumpster, and an electrical box. There were no warning lights illuminated. While exiting the vehicle, there was an abnormally loud revving sound. Prior to the failure, the vehicle failed to shift into reverse. There was a symbol of two vehicles. The vehicle restarted and worked as designed. There were no reported injuries, airbags did not deploy, fire or police report was filed. The vehicle was towed to a tow lot. The vehicle was deemed a total loss. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but assistance was provided. The failure mileage was 59,000.

Wheels
Filed Apr 3, 2025CO

Vehicle tires last less than 10k miles before tread depth is unsafe. I have complained to Nissan and they take no responsibility despite being the company that selected these tires, and there are multiple instances of failure for this vehicle. I should not have to buy new tires on a $60k car with less than 10k miles on it.

Steering
Filed Mar 20, 2025FL

I am writing to formally report a series of safety concerns I have encountered with my Nissan vehicle. These issues have been brought to the attention of both the service department and Nissan directly, but they remain unresolved. I believe these defects pose significant safety risks, not only for me as the driver but also for others on the road. Below is a detailed account of the problems: Spontaneous Locking and Unlocking: The vehicle intermittently locks and unlocks itself without any input from me. This issue compromises security and creates a potential safety hazard while driving or when the vehicle is parked. Malfunctioning Steering Wheel Controls: The steering wheel controls often become unresponsive and freeze, particularly during the use of cruise control. This prevents me from canceling cruise control unless I press the brakes abruptly, which could lead to unsafe situations on the road. Melting Dashboard Emitting Toxic Vapors: The dashboard of the vehicle begins to melt during driving, releasing vapors that are extremely toxic and irritating. This is a serious health concern, as the vapors affect the air quality within the vehicle and could impair my ability to operate the vehicle safely. Inadequate Door Seals: The door seals are unusually thin and fragile, causing them to break easily. This not only impacts the structural integrity of the vehicle but also creates potential exposure to external elements, affecting the vehicle's safety and functionality. Given the se

Power Train
Filed Jan 23, 2025PA

This is the fourth time this has happened to us during normal driving. I pulled out onto a highway and suddenly with no prior warning, the car lost all power and went into what I can only describe as a "limp mode" and wouldn't go above 5 mph. I had to quickly pull off the road as traffic was catching up at highway speed. The dashboard flashed "Malfunction, see owners manual" and we had an orange triangle with an exclamation point as well as a circle with exclamation point with a wrench next to it. The traction control light and car with exclamation point were also lit up. After limping to a cross road we turned the car completely off for 5 min and when we restarted it, it worked normally. The same thing happened July 25, 2024 and I had the car in the dealership. They said they could not recreate the issue even though I showed them video of the dashboard acting strangely. The service manager said he believed something had blocked the front bumper sensor and that it should be fine now. We have already performed both software updated recalls and since then, it has happened to us twice more. The battery was at around 80%, had just been driven by my wife for around 30 min with no issues, was turned off in the driveway for about 15 min and then we left again. It was extremely cold during this issue (temps around 10 degrees F), but this has also happened during normal temps in the summer and fall.

Engine
Filed Dec 23, 2024OH

Car losing power while driving, and powering down to zero. Also slowly goin backwards while in standard drive mode. Dealership has been troubleshooting for 3 weeks and not fix has been found.

Vehicle Speed Control
Filed Nov 7, 2024CA

The car lost power in the middle of the freeway -and decelerated; in a highway with speed limit of 65mph while driving in I-680, all of a sudden the car slowed down from 65mph all the way to less than 20mph - displaying "power reduced - 0% battery" ; even it was recently fully charged - I was able to drive the car - back at 20mph speed - went straight to the Nissan dealer/service - where I left my car - and. was given a loaner car. the warning lamp ONLY appeared as soon as the car decelerated / slowed down

Electrical System
Filed Nov 6, 2024NJ

I was on the highway and the car completely shut off. My electric battery which was at 50% and over 150 miles died. I had to veer off quickly to the side of the road and my steering wheel then locked. I've seen some forums on Reddit of this happening. The dashboard flashed "EV System Off" and the miles and % battery went to zero. It was incredibly scary since it was at night and the potential for a serious accident could've occurred. I had to be towed as well and the police wanted me off the road as quickly as possible so they called their own local towing company to do so. The Route 9 Nissan in MA looked at it and simply said it needed a "software update". Which is alarming because my whole car shut off. Nissan corporate and their roadside assistance from beginning to end have handled this horribly. I am over 8 days removed from the report and still nothing has been resolved. They even had the gumption to tell me on the phone that the towing charge I got would be a courtesy and they aren't sure if they could give it to me.

Electrical System
Filed Aug 10, 2024CA

Electric Vehicle had 59% and then suddenly dropped to 0% and gave a charge message.

Vehicle Speed Control
Filed Jul 28, 2024PA

My Ariya lane assist almost crashed me outside Philadelphia on I-76 (a notoriously congested and hazardous road). My hands got sweaty (I have sweaty palms, it's a medical condition) and it suddenly couldn't detect my hands. It quickly went into the "retake control" alert and I tried tapping the break to disengage it but that didn't do anything because it thought I wasn't driving the car so it kept the locked up lane assist on. I had to take my hands off the wheel, dry them, and then grab the wheel over and over until I found a dry enough spot for it to detect my hands. I figured out the fault, and why different people have different experiences. It's based on how moist your skin is and how sweaty your hands are. It took a couple trials to figure it out. I think it also uses back-force on the wheel to some extent, but mostly it's the capacitative sensor. I also tested if it would detect at different pressure levels when your hands are sweaty but that doesn't seem to matter. In addition turning the wheel ALSO doesn't help so you can be fighting for control of it when the system refuses to de-activate and is steering you into a bad place due to a left exit or something with traffic bearing down on you from 3 sides. This is extremely dangerous and using a system that fails IF YOUR HANDS AREN'T EXACTLY THE RIGHT LEVEL OF DRY/WET is absolutely something that needs to be recalled and replaced.

Vehicle Speed Control
Filed Jun 19, 2024FL

The car has a digital speedometer that can be switched from MPH to KPH through the settings (but it takes several steps) but one day my wife was driving and the units had switched and she didn't know so was not driving at the expected speed. I know of no "shortcut" to switch it quickly. I posted the question on an "Ariya forum" and at least 6 other owners said they experienced similar.

Power Train
Filed Apr 30, 2024CA

Driving on the freeway this morning at 72% charge, approximately 5 miles into my 41 mile commute, message appeared on dash that battery charge was critically low, charge immediately. When this appeared the car was no longer showing the 72% charge, but 0% instead. The initial error was then replaced with "Warning Service EV System Power Reduced" and still showing 0% charge. Under reduced power I made it to a charging station 3 miles away and after a large number of attempts, finally got it to start charging. Immediately, the charge % returned to 70% and successfully charged to over 80%. To be safe I returned home instead of trying to finish my commute, as it was just past 3:00 AM and I didn't feel safe trying to complete the drive. I've also noticed since this has occurred the Nissan Connect app is no longer updating from the vehicle. If this is the same problem that others seem to have had, this becomes a highly dangerous situation both in the safety of the driver/passengers, but also everyone else on the road as the car goes to a reduced power mode!

Electrical System
Filed Apr 14, 2024MI

Car screens suddenly shut down while driving on highway with no instrument cluster and no navigation screen and vehicle lost entire power excluding drive train. The cars screens both began to flash and speakers popped loudly with beeps and headlights began to flash along with interior lights all while going 80mph

Service Brakes
Filed Feb 8, 2024GA

After multiple repairs on my vehicle. We have received a new error today. Showing e-Step system failure, ABS light, Brake system failure, forward collision system off, rear braking system off & traction control system off.

Electrical System
Filed Jan 5, 2024CA

Vehicle displayed a "Service EV system" while driving on the highway. Battery state of charge dropped from 60% to 0%. Pulled over and turned the car off. After 5-10 minutes, I turned on the car and the issue disappeared.

Unknown or Other
Filed Dec 6, 2023CA

While driving on the highway on Dec.2 2023, my car suddenly displayed "Service EV Error" and "Reduced Power" warnings, along with the battery level to plummet from 89% to 0%. Upon noticing the warnings, I promptly activated hazard lights and maneuvered to the emergency lane. However, my attempts to maintain control were met with a gradual deceleration of the vehicle. Despite repeatedly pressing the acceleration pedal, the car failed to respond as expected, creating a hazardous situation on the high-speed highway. The urgency of the situation heightened as the reduced power hindered my ability to keep pace with traffic flow on the highway. The potential for a high-speed collision or other safety hazards increased, given the car's limited control and responsiveness. This occurred in an environment where other motorists were navigating the highway at significant speeds. After multiple unsuccessful attempts to address the issue, I reached a ChargePoint at a speed of 25-35 mph, but the connection failed, leaving the battery completely depleted. Seeking assistance from the dealership proved challenging initially, as they couldn't pinpoint the problem. With unresolved safety risks, the dealership recommended a tow. Unexpectedly, after restarting the car, the issues disappeared, and the battery level returned back to 89%. During a 250-mile drive post-incident, no further problems occurred. Days later, I brought the car to the service department for further inspection. They identified

Electrical System
Filed Dec 4, 2023CT

My Ariya 2023 died on middle of Interstate while I was on bridge during rush hour battery was at 54 % when this happened. I had the vehicle towed to a charging station thinking i ran out of charge but car didnt charge. After couple hours car started at 54% battery even though I was not able charge.

Electrical System
Filed Nov 27, 2023HI

When I got in the vehicle after work on 11-22-23, it displayed a “EV System” error alert and “Power Reduced” alert. The vehicle would only accelerate extremely slowly and would only go about 25 MPH. Trying to go up hill to my house it would only go maximum of 10 MPH. I barely made it home. I left it at the dealership the next day (which was a national holiday) and they examined the car on 11-24-23 but could not find anything wrong. I have been told to drive the car and bring it back if the message occurs again. My EV battery seems to be no longer holding a good charge at this time. I am concerned about the safety of the vehicle at this time.

Power Train
Filed Nov 11, 2023UT

Happened to me and my wife few times to try to put the vehicle in reverse gear and the car starts warning us to put the shifter in P and no matter what it does not go into gear. After ignition cycle it will operate properly, but that could be a safety issue at certain scenarios. The car doors are fully closed when this happens.

Electrical System
Filed Oct 1, 2023CA

The update should be provided over air

Electrical System
Filed Sep 19, 2023OK

While coming to a complete stop using manual braking the vehicle appeared to lose power. The infotainment system went black and reset. The car itself did not need to be restarted and the manual brakes were still responsive. Additionally there is a recurring loud popping/cracking noise during normal driving (not charging).

Power Train
Filed Sep 17, 2023CA

The car spontaneously shut down. "EV OFF" displayed on the screen. I was in the middle of the road and unable to turn on the car or shift into neutral to push it off the road. I had to wait over an hour for a tow while in the road. This appears to be an increasing problem as many owners are reporting the same issue on the Nissan Ariya electric SUV Discussion Group page on Facebook.

Service Brakes
Filed Jul 17, 2023CA

Approximately 1.5 hours after taking possession of the vehicle, the Nissan Aria Evolve+ experienced a catastrophic brake system failure. Upon driving the vehicle home from the dealership (40 miles), the vehicle was parked inside the garage with the front facing the garage door. That is, it was backed in. 30 minutes later after arriving from the dealership, an attempt was made to drive the vehicle. As soon as it was put in drive, the vehicle started rolling forward even though the brake pedal was being depressed. Immediately it was clear that the brakes were not functioning. The vehicle continued heading towards the neighbor's house across the street. To avoid possible collusion vehicle was put in park and emergency brake engaged. This helped stop the vehicle. On the instrument panel, two different alerts were displayed while all this was occurring. The first one showed, "Warning, Malfunction See Owner's Manual." Then a second one was displayed, "Warning, e-Step system Failure. Press brake pedal to slow or stop." The following day, the vehicle was towed to dealership and they were able to replicate the issue. Service representative stated that Nissan would be notified so the can inspect the issue further.

Unknown or Other
Filed Jun 25, 2023CA

I hope this email finds you well. I am writing to address a pressing issue concerning the car I purchased from your dealership on January 21st of this year. Upon further investigation, I have discovered a discrepancy related to the labeling and assembly information of the vehicle, which has led to concerns regarding its eligibility for tax credit. According to the label affixed to the car, it states that the "Final Assembly Point" is in Los Angeles. However, upon verifying this information with the Energy Department of the United States, it was revealed that the car was actually assembled in Japan. I was taken aback by this revelation, as it seems that the information provided on the label does not align with the assembly location specified by the Energy Department. It is my understanding that in order to include "Final Assembly" in Los Angeles on the label, the car must first meet the criteria outlined by the Energy Department. Only then should this information be accurately reflected on the label. To validate this claim, I cross-checked with other automobile manufacturers such as Toyota, Kia, Hyundai, and Volvo, who have diligently adhered to the car's component origins and appropriately labeled their vehicles. Notably, all manufacturers, except for Volkswagen, indicate "Final Assembly" in the respective countries where the car was assembled, such as Japan for Toyota and South Korea for Kia and Hyundai. Volkswagen, on the other hand, solely states "Final Assembly" in North

Electrical System
Filed Jun 22, 2023TX

Car abruptly changed from mph to kmh. All safety aspects stay in mph, including speed limit and alert. So while on highway going 65mph, suddenly speed said 116kmh. But speed alerts were still saying “65”. Pro pilot on and car abruptly slowed down towards 65kmh on highway. Only way to change mph to kmh and back is to have car at complete stop, scroll to menu on steering wheel. Click it. Scroll to language. Click that. Click three more times. These options are completely locked out while the car is moving. Due to the danger of this happening on the highway, nearly avoiding getting rear ended, took to dealer. They reported nothing wrong. Reported to Nissan who said nothing wrong. Happened again today, not on Highway luckily. There are online posts of this happening with other Ariyas, but not on Highway. Again, if wanting to do this on purpose the car must be stopped and at least five explicit actions. Moreover, the safety measures on the car do not discriminate units, only numbers which makes this go from an annoyance to something that almost caused a high speed accident. Nissan has again been made aware, but lacks responsiveness.

Engine
Filed Jun 14, 2023NJ

My car had an 80% charge and I was going 75 MPH on a major highway. for the second time in five months the Ariya inexplicably shut off, went into neutral. I had to navigate three lanes to get off the nearest exit. The car immediately lost all power and decelerated from 75 miles a The car immediately lost all power and decelerated from 75 MPH to 25 before I could get to the nearest exit.This is so unacceptable. I do not feel safe in this car.

All 45 complaints, reproduced as filed.

Across model years

Worst on record: 2023
YearComplaintsRecallsFiresDeathsAssessment
20257000Routine
20248000Routine
2023 — this page45300Routine

Compare every Ariya year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 25, 2024. Source: NHTSA Office of Defects Investigation.