2013 Nissan Altima complaints

The contact owns a 2013 Nissan Altima. The contact stated that while his son was driving at 35 MPH, he noticed that the rear passenger's side tire was not rolling smoothly. The contact stated that upon arriving at his destination and parking the vehicle, his son noticed that the rear passenger's side tire was pushed in. The contact's son was able to drive the vehicle to his residence. The contact stated upon inspecting the subframe, he noticed that the subframe was severely corroded and an unknown part had detached. The vehicle was taken to an independent mechanic where it was diagnosed that the rear passenger's side lower control arm assembly was fractured due to severe corrosion and the rear driver's side lower control arm was severely corroded. The independent mechanic replaced the rear passenger's side lower control arm. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under Nissan Technical Service Bulletin Number: P9324 as the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 119,393. The contact stated that they also had the driver side rear suspension control arm repaired. A request to Nissan for a reimbursement of both repairs was requested.

CVT Failure yes it is available for inspection at this time. I was driving down Massachusetts Route 114 and slowed as approaching a traffic light the car shook and sputtered and shut off and could not get it to move as cars behind me were speeding up behind me the car would start again but shut off when placed in gear could not move from the middle of the road. Yes my safety and the people speeding up behind me were at risk. The dealer has confirmed that the CVT transmission has failed this is a known Nissan problem. No warning until the time it happened the engine light came on as it died. Nissan should be required to recall this known part failure instead of placing lives in danger.

The rear suspension lower links on my 2013 Nissan Altima corroded and broke away from the joints on both sides. The rear passenger was affected in July 2022 and the rear driver side was affected in October 2022. Both incidents happened as I was backing out of my drive-way and the rear lower links literally snapped and broke away from the vehicle. After my Altima was at the body shop for the second time to replace the driver rear suspension lower link, we discovered a Campaign by Nissan that was entitled "Altima Rear Lower Link" and it affected 2013 Nissan Altima's (which we had) and the campaign went on to indicate that this was in states with high road salt usage. We live in Iowa so that covered our state for high road salt usage and the campaign went on to say that under severe corrosion conditions, one of the rear lower suspension links may corrode and separate at the bushing joint area. This happened to both sides of my Altima's rear lower link suspension as there was severe corrosion. We tried to file a claim with Nissan to get reimbursed for our towing expense and expense of having my Altima repaired but were denied reimbursement stating our VIN # didn't match any listed on this campaign even though we had the exact same make, model, year and conditions surrounding the campaign that caused the rear suspension lower link to snap away from the joint area. This isn't just something common to happen to vehicles and with Nissan refusing to reimburse us for a known issue on t

The contact owns a 2013 Nissan Altima. The contact stated that while driving at night, she noticed that the low-beam headlights were becoming very dim. The contact stated that the failure occurred gradually and that no warning lights were illuminated. Over time, the failure occurred more frequently. The contact stated that it had become increasingly more difficult to see the roadway while driving because the headlights were extremely dim. The local dealer was made aware of the failure and advised the contact to replace the headlight assemblies. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.

Why hasn't nissan replaced these headlight parts.we can't use the car at night as there isn't enough light to see safely,.NO EXCUSE fo0r this.

Unable to engage automatic gear shift from park to drive or reverse. Must use small object, (screwdriver) with brake to place in drive.

Nissan got sued for Altima headlights that would dim after a certain amount of time. They reached out to everyone affected and offered to replace their faulty headlights. They even put a campaign (recall?) on the affected cars. I went to the dealership which performed a test and determined that both my headlights were faulty and were dimming and I'm eligible for a replacement. They placed an order for parts in May 2022, it is now October 2022 and Nissan still hasn't shipped the parts to the dealer. Every time I call, the dealership says the parts have not arrived and there is nothing else they can do. Its been 5+ months since my dealership visit and I've been driving with dim headlights around rural country roads in Texas which don't have streetlights or lane markings It puts me and the passengers in my car (kids) at a huge safety risk. Can you please force Nissan to send new headlights (parts are already on order for my VIN) so I can get this resolved without any more delay?

1. What component or system failed or malfunctioned, and is it available for inspection upon request? ANSWER While opening all three of the passenger doors from the inside something internally inside the door has broken preventing all three of these doors to open from the inside. 2. How was your safety or the safety of others put at risk? ANSWER This is a safety risk because we are unable to open the door from the inside and if there were an accident we would not be able to exit the vehicle. 3. Has the problem been reproduced or confirmed by a dealer or independent service center?ANSWER Yes, the problem has been confirmed by the dealer. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? ANSWER No, the doors have not been inspected by the manufacturer, police, insurance representatives or others. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? ANSWER No, there were no warning lights that came on warning me about this.

Headlights are dim, nearly running a person in the cross walk

Headlights have become so dull that it is a hazard driving at night. Altima was taken into dealership on 3/30/22 and was found to qualify for headlight replacement under the lawsuit settlement in case Suarez v. Nissan North America, Inc. We were told it would take about six weeks for parts to arrive. Six months later and several calls to dealership, still no parts and no idea when they'll arrive. Our daughter had hers replaced last week by a non-Nissan auto repair business.

The headlights have failed inspection at the dealership because the low beams are too dim. Nissan said their is not a problem although I found out there is a class action lawsuit regarding the headlight issue. This is something they are aware of but are unwilling to fix the problem. This is a safety risk because when driving at night you are unable to see and other cars might not see you due to the headlights not working properly. When it is raining you are unable to see and other cars can't see you which could cause an accident. The dealership has confirmed the issue and told me to contact Nissan and they are not willing to fix the issue. I did receive a warning last night because of my headlights not working properly. There are not any warning lights but considering a class action lawsuit [XXX], et al. v. Nissan North America, Inc., there should be a recall as my car is not the only car that has this problem. Please get a recall done on this as soon as possible as this is a safety risk not only to myself but all drivers on the road at night. Please do something before this causes lives of others. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Airbag sensors are failing and Airbag warning light is on

Both of my headlamp lights are very dim to the point I can't see well with them at night. This has been for a long time, and extremely dangerous as I've almost had accidents. The police has stopped me several times and given me warnings to have it fixed, but it is too expensive for me . It was inspected by the dealer and failed the inspection.

The low beam headlights have failed. Confirmation is confirmed at Olympia, Washington Nissan. Our safety at night was compromised as well as other drivers. This was such a gradual problem that we were unaware of it until approximately march of 2022. A lawsuit was filed in 2020. We were not informed and told we did not qualify. We have paid the dealer to replace the low beam. It likely will not be done until December of later of this year.

The contact owns a 2013 Nissan Altima. The contact stated that while driving at an unknown speed, the headlights became extremely dim. The contact stated that the headlights were no longer illuminated as needed. There was no warning light illuminated. The contact stated that failure occurred on several occasions and the high beam headlights had to be activated. The contact later received a notice for Nissan Service Campaign Number: PC861 for the replacement of the halogen headlamps. The vehicle was taken to a local dealer who inspected the vehicle and diagnosed that the headlamps needed to be replaced; however, the dealer informed the contact that the failure did not meet the specifications to be covered under the Service Campaign. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the repair would be the responsibility of the vehicle owner. A case was opened. The approximate failure mileage was 90,000.

Highlights are to dim too travel after dark. There has been a settlement, however Nissan is not suppling dealerships with enough lamps to match demand. This should be a national recall and treated as much.

Airbag sensors are failing and Airbag warning light is on

Airbag light ON displayed in Dashboard suddenly . Dealer not able to find the diagnosis code so it was reset and then after a month it came back again .

The contact owns a 2013 Nissan Altima. The contact stated while driving 40 MPH at night, she noticed that the high beam headlights were significantly dim. The contact later received a notice for Nissan Service Campaign Number: PC861 for the halogen headlamps replacement. The vehicle was taken to the dealer who inspected the vehicle and diagnosed that the headlamps needed to be replaced; however, the dealer informed the contact that the parts were not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

THE STEERING WHEEL WAS PULLING TO ONE SIDE AS I DROVE TO WORK. AFTER I PARKED MY CAR I PUT IT IN REVERSE AND SOMETHING FELL OUT OF THE BOTTOM OF THE CAR. THE REAR LOWER LINK HAD BROKEN IN HALF AND THE CAR WAS NOT DRIVABLE. THE TIRES BENT IN. THE CAR WAS THEN TOWED TO UNIVERSAL NISSAN. THIS WAS A RECALL AND NISSAN WANTS TO CHARGE ME FOR PARTS AND LABOR.

The contact owns a 2013 Nissan Altima. The contact stated while driving approximately 65 MPH, while slowing the vehicle for traffic ahead, the vehicle started to shake with the steering wheel jerking to the left and the right. The contact was able to slow the vehicle however, the vehicle was shaking abnormally. The contact stated that several unknown warning lights were illuminated. The contact stated that the vehicle failure occurred constantly. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the CVT transmission and front and rear suspension needed to be replaced. Additionally, the contact was informed that the drive train and bearing needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 175,000.

Headlights on my 2013 Altima are dangerously dim. I filed several complaints with NHTSA several years ago about this problem but nothing was done. A few months ago I received a notice from the SUAREZ V NISSAN SETTLEMENT ADMINISTRATOR stating that my vehicle qualified for free replacement headlights as part of a class action suit settlement stemming from defective headlights on 2013-2016 Nissan Altimas. The notice said my vehicle would receive free replacement headlights if I: 1. SUBMIT AN OUT-OF-WARRANTY CLAIM FORM BY MARCH 26, 2022 2. TAKE MY ALTIMA TO AN AUTHORIZED NISSAN DEALER BETWEEN MARCH 27, 2022 AND SEPTEMBER 23, 2022. I fulfilled both of those requirements but the dealer still refuses to replace my headlights. They say they “tested” the headlights and they seem “ok”. I asked for a clarification of the “test” procedure. They said they spray “bubbles” on the headlights, turn them on and observe how bright they look. There is nothing quantitative, nothing measured — just a subjective “look” and that’s it. How can Nissan get away with this phony test. I see many complaints on this website from others that have been duped by Nissan regarding this issue. The lights on my Altima are so bad that I avoid driving at night. When I do have to drive at night, the headlights are so dim that they only FAINTLY illuminate about 25 feet in front of me. The lights are so dim that other drivers flash their lights at me, thinking that I just have my parking lights on. This is an obvious

While driving at 35mph on a city road the car hood flew up open & smashed into the windshield despite their supposed fix of hood latch spring being replaced & assembly lubricated by the Nissan dealership in Aug 2021 due to a Nissan hood latch recall (NHTSA recall 16V-029) in response to a class action lawsuit. At highway speeds, this would have seriously compromised human lives. In this case, neither the primary hood latch lever or fuel door release lever had been pulled open by the driver just prior to the incident; yet the hood flew open without warning. (Hoods have primary latches located inside the vehicles, then secondary latches located under the hoods. Primary hood latches in the cars are located too close to the fuel door latches that might cause drivers to accidentally unlatch the hoods instead of the fuel doors. Then once the primary hood latch is pulled in the Altima, the secondary latch under the hood fails to hold the hood down, allowing the Altima hood to open while driving.) No warning lights or messages came on. The car was not drivable & was towed to the Nissan dealership where it is currently pending repairs estimate $5234.58. At this time, Nissan Motors accepts no liability for this incident; clearly shifting the blame again. Nissan Motors has issued multiple (2014, 2015, 2016, 2020, 2022interim) hood latch recalls in response to this problem in various Nissan models 2013-2018, the most recent in 2022 (still in progress). Design and manufacturing defects al

My 2013 Nissan Altima is included in the Notice of Class Action Settlement Rafael Suarez et.al. v. Nissan North America, Inc.,No. 3:21-cv-000393-WLC-AN. This settlement was reached in late 2021. On or about April 11,2022 my vehicle failed a Nissan dealer conducted test thus qualifying it for replacement headlights. The lumens emitted from the headlights are degraded due to delamination of the headlamp covering. Basically, there is insufficient light to safely drive the car at night in my particular case. The problem is that Nissan N.A. claims they are unable to provide the headlights due to supply chain issues. Any corporation can overcome supply chain issues should they wish to place the resources needed to overcome any obstacles. In this case the issue is one of safety for myself and the other Nissan drivers that have not received replacement headlights. I have contacted Nissan N.A. customer service hot line (800-647-7261) numerous times (with documented case numbers) but no information is forth coming on when the replacement headlamp coverings will be available. Nissan N.A. advices contacting the local Nissan dealer for updated information however they have only what Nissan provides them. With the summer driving season (with longer hours of natural light) coming to the an end, the need for the headlights is all the more important during the shorten winter days. Nissan has been less than forth coming with information as to when the replacement covers will be available. Help

In April 2022,I Took my vehicle down to the Tracy California Nissan dealership. I was part of the class section lawsuit to have my headlights replaced because they are so extremely dim and to also had a recall for the hood latch serviced. I was told that my headlights were just fine. That per Nissans instructions, the dealerships were to lightly clean the headlamp area, take it into a darkened room and measure the brightness of the headlights. The dealership refused to give me any information on what the parameters were for the headlight brightness testing. I was just told over and over again that my headlights are bright enough and did not qualify for replacement. Even after checking the brightness since they supposedly cleaned the headlights, there was no change. I still cannot drive the vehicle without the highbeams on. And even with the highbeams on the headlights are not that bright. Again I asked the service manager about the lawsuit and that it specifically states that they would replace the headlights. He told me if I was unsatisfied I could call the one 800 number he gave me. Then he proceeded to tell me good luck and have a nice day.

Loud whining noise when I turn the wheel

The contact owns a 2013 Nissan Altima. The contact stated while his son was driving at 35 MPH, the vehicle was shuddering significantly and the parking brake engaged independently, which locked the vehicle. The contact stated that the failure reoccurred several times the same day. The son was able to restart the vehicle on each occasion. However, the failure persisted and the contact's son could no longer start the vehicle. The vehicle was taken to the dealer where the Continuously Variable Transmission (CVT) software needed to be updated. However, the failure persisted. The vehicle was taken to the dealer where the Continuously Variable Transmission (CVT) module was replaced. The contact stated that the failure reoccurred. The vehicle was taken to the dealer who reprogrammed the Continuously Variable Transmission (CVT) module. However, the failure persisted. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 49,000.

I’m currently overseas in Germany and do not have any manufactures capable of making repairs until I arrive back in the states oct 15 2022.

Low beam headlights inadequate. Very obvious. Difficult to see at night. Nissan dealer does not want to replace under class action settlement. Headlight lenses are not hazy.

The airbag light came on in my 2013 Nissan Altima randomly while in park. I had it checked at an official Nissan Dealership on the 28th of June 2022. The service center informed me that the right back seat assembly needed to be replaced (can provide documentation). I was informed that none of the airbags would be deployed if I were to get into an accident/ My vehicle has around 130,000 miles. It is a 2013, so this should not be happening in my opinion. I have a 2006 vehicle and I have had other vehicles that I have never had this happen. The repair itself will cost close to two thousand dollars. I bought the vehicle for this the safety features. I had airbag protection on all sides of each door to include the traditional airbag in dashboard and steering wheel. This problem is unacceptable for an over $20,000 vehicle. I have contacted to the manufacturer, and they refereed me to your website for further investigation. I hope that you find this, if applicable to be a nationwide recall on the airbags. Please urge them to recall this vehicle for this defective item, my safety is at risk. The airbag system is a must in a vehicle. Please contact me regarding this matter and I will submit documents or answer questions. Respectfully, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Headlights are extremely dim. No usable light, even though the headlights are not old.

The contact owns a 2013 Nissan Altima. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a faulty driver's side air bag. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.

Prior passenger airbag recalls on this year and model vehicle which have previously been “fixed”. However for the past 4 weeks, “passenger airbag off” light remains illuminated regardless of passenger being seated with vehicle seat belt latched. As well, the airbag red light is illuminated on driver dashboard continuously which results in none of the vehicles’ airbags being deployed in the event of a collision or serious collision. This is a huge safety concern for myself as a driver and all occupants of the vehicle.

My driver seat airbag light is on red on the dashboard. I have not had any accidents. It's a safety issue, not safe. If I have an accident, the bag will not depoly and a risk to my life. I called Nissan today and they said the air bags are only under warranty for 3 yrs or 60,000 miles. That is not acceptable as compared to other car makers and their warranties. Some car airbags last 10 years or the life of the car. Nissan customer service said, the car is not under the recall list. My car model has had several recalls. Case #46890272. Nissan consumer affairs said, sorry not covered. What if a life was lost. The cost of replacing airbag vs. safety of customer's life seems to be not important. I took the car to Nissan dealer and in order for them to look at the air bag light on, they had me pay $189.95 for a diagnosis to let me know the whole seat needs to be replaced. Unacceptable, I have not heard "full drivers seats replaced new. My car has no other problems. I have had for 9 years with 77,000 miles. Thank you for logging my complaint of the driver air bag.

Headlight's reflection material inside the housing and lens degrades and makes it harder to see while driving at night.

The low beam lights are extremely dim and I can’t see at night.

The airbag light came on and I took it to the Nissan dealership and they reset it. A month later the light came back on and I took it back to the dealership now they say they can't reset it, it have to be replaced with a part that cause $2400 that I don't have. There was a recall on this problem but my vin# is not on the list as for many more which was stated that not all vin#'s were included at the beginning. I feel that Nissan should honor this recall especially in these trying times of our economy.

When Adult sits in passenger seat, the passenger (Air bag off)light is on. Which means the Air bag is off and will not deploy in a accident. When a heavy weight adult sits in the seat, the light turns off. Sensor might be bad in seat. My wife is 140 lbs. light stays on when she sits in the passenger seat .

The contact owns a 2013 Nissan Altima. The contact stated while at a red traffic light, the vehicle stalled and vibrated, and then lost motive power. There were no warning lights illuminated. The contact then restarted the vehicle and drove to her destination; however, the vehicle lost motive power again. The vehicle remained at the location for a day; the contact then returned and noticed the transmission fluid had drained out onto the ground. The local mechanic confirmed the transmission fluid leak. The vehicle was taken to a local dealer out of town and diagnosed with transmission failure; however, the vehicle was not repaired. The contact stated that the transmission was repaired by another mechanic. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.

The contact owns a 2013 Nissan Altima. The contact state while driving approximately 65 MPH at night, the headlights were dimmed making visibility very difficult. There was no warning light illuminated. The vehicle was taken to the local dealer who confirmed the failure with the headlights. The headlights were not replaced. The manufacturer was notified of the failure. The dealer related the failure to NHTSA Campaign Number: 22V244000 (Exterior Lighting) however, neither the VIN nor the year, make, or model vehicle was included in the recall. The approximate failure mileage was 2,000.

1) Driver’s side airbag warning light is on all the time, constant red. 2) Transmission shift lever would not move out of park and had to be replaced @ 115,000 at a cost of $954. 3) The transmission failed and had to be replaced at 118,000 at a cost of $4,500. When I contacted Nissan about these issues, I was told that there was nothing they could do.

Rear Suspension Control Arm Failed while operating the vehicle, resulting in the car swerving and becoming temporarily uncontrollable. No accident resulted, but had a car been in the lane adjacent to mine, there certainly would have been a collision. I am grateful this did not occur on the highway at higher speeds. Mechanics found that the right rear suspension control arm failed and was heavily corroded. The left rear suspension control arm was also highly corroded and had stress fractures, requiring replacement. See attached photos. I will request that the mechanics save the parts for inspection by the NHTSA. No potholes or curbs were hit, and this suddenly happened while driving on a well paved road in Virginia. The car has 95,430 miles on it, and has been parked indoors for the past 5 years, and largely driven in the Northern Virginia and D.C. Metro Area. There were no warnings before this occurred.

Our headlights on dim were barely visible on the road and was glad to see a recall on this exact item. I understood the dealership would repair the problem. I took the car into Anderson Nissan in Lake Havasu City, Az (some 60 miles from my house). I was told the tech inspected the lights and said they were ok and did nothing. They are not safe an as I said above barely visible at night. Can you check that recall, Anderson Nissan kept the paper work. If you can send someone to check the lights and you'll see what I mean.

Please include with our complaint: ODI 11469244 On June 8, 2022 one of our rear lower suspension links broke and left my husband on the side of the road two weeks ago. After having it towed home we learned about service campaign P9324. Sevice campaign P9324 states “certain Nissan Altima vehicles currently or previously registered in specific U.S. states with high road salt usage for model year 2013 and model years 2013-2014 in Canada are potentially affected”. Illinois is considered high-users of road salt. Called the dealership and he confirmed that all parts and labor would be covered. We then had our vehicle towed to the dealership on June 9, 2022. Within an hour, the service department called and stated our VIN was not covered. Brad Brees, the service manager can be reached at (815) 633- 3460. He will be able to confirm our situation and he agreed that this should not be happening with a vehicle that has been owned and driven in Illinois for 7+ years. We immediately filed a claim with Nissan North America consumer affairs department. After waiting four business days we learned that our claim was denied. When my husband asked if the representative had read the service bulletin, she stated that she had not. When my husband asked for the denial to be put in writing, the consumer affair representative hung up on him. We went ahead and got our car fixed by the dealer. It was at that time, we learned about the extended warranty on this problem,. We filed the extended warranty c

Shift stuck in park. Shift assembly needs replacing due to bad interlock solenoid. $1000.00 to fix. This problem has affected many cars and Nissan will do nothing about it.

The airbag light has come on on the dash and does not go out. It doesn't matter if someone is in the seat with or without the seat belt. It stays on. Now I'm worried the airbag won't work in an accident or it might go off/explode at any time.

The headlights are so dim it is very dangerous. We have to drive with our brights on just to see. Therefore, we try not to be out in the dark. Which isn't right.

The contact owns a 2013 Nissan Altima. The contact stated while driving on the highway at an undisclosed speed, the vehicle lost motive power and stalled. The contact was able to pull over to the side of the roadway and restarted the vehicle. The contact stated that an unknown warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the air bag module and ECU module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

The contact owns a 2013 Nissan Altima. The contact stated that while her grandson was driving at an undisclosed speed, the vehicle failed to properly accelerate. The vehicle then lost motive power and stalled without warning. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 144,000.

I own a 2013 Nissan Altima SV with about 70,000 miles. It had an extended warranty, that expired late May 2021 and started have problems thereafter. The CVT transmission would cause the car to lunge and stall when shifting from park. The car would stall once you backed out onto the road. Several times at a busy traffic signal, the car would lunge forward, even though you had your foot on the brake. I had the car towed to the local dealer after the first incident. They kept the car about 4 days, but mainly worked on the recalls. They said, nothing showed up on diagnostic. However, I drove my car south about 1000 miles and the situation became worse. Made an appointment, at the local dealership and drove my car there. Within 1 hour, the service guy stated I needed a new transmission, a $5,600 repair. It was mentioned that I may want to contact Nissan about the situation. By reading many reviews, this is a serious problem that Nissan should fix. s