Got recall for hood latch handled in September of 2021. While driving on the highway at 70 mph the hood flew open which caused severe damage to vehicle and almost causing numerous of crashes. Vehicle is being repaired per dealer however this is the third time this issue occurred and at this point I am afraid to drive the vehicle and nervous for anyone with these vehicles to continue driving them honestly. I am unsure what to do at this point considering what if this happens again and the outcome isn't as good as previously. I just feel as though if this issue can't be corrected after 5 recalls why continue to have these vehicles on the road.
2013 Nissan Altima complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
The contact owns a 2013 Nissan Altima. The contact stated while driving 45 MPH, the vehicle started shaking and the rear passenger’s side lowered. The contact was able to pull over and he noticed that the rear lower suspension had separated at the bushing joint. The vehicle was towed to the dealer for diagnostic testing. The contact was informed that the lower link needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The contact was informed that the VIN was not included in TSB: P9324. The failure mileage was 140,000.
My Nissan's right passenger side lower rearward control arm broke as I was driving and I lost control of the car and steered to the side of the road. I was lucky no car was near me or it would have been tragic. Nissan should be forced to recall all the cars with this faulty part before life is lost.
The contact owns a 2013 Nissan Altima. The contact stated while driving at various speeds, the headlights were significantly dim, affecting the driver’s visibility of the roadway. There was no warning light illuminated. The contact stated that sometimes she drove with the high beams activated to make the roadway more visible, even though it was distracting to oncoming drivers. The vehicle was taken to the dealer who inspected the vehicle and diagnosed that the headlights needed to be replaced under Nissan Lawsuit Settlement Service Campaign Number: PC861. However, the dealer informed the contact that the parts for repair were not yet available. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 60,000.
The headlights Are Defective. You can Not see the road at night at all! I Have a Claim with the Suarez Vs Nissan Lawsuit Settlement, which was approved by final order of the Courts. Nissan was ordered to replace the 2 Defective Headlamp Assembly. Nissan Refuses to comply with the Order of the Court! Nissan is breaking the Law! Help! Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
2013 Altima 3.5 SL. the passenger door handle popped and wont open from the inside, you have to roll the window down and open it from the outside, if you cant get out of your car in an emergency it is a life or death situation.
The contact owns a 2013 Nissan Altima. The contact stated while driving approximately 60 MPH, the vehicle was vibrating. There was no warning light illuminated. The vehicle was taken to the local mechanic to be diagnosed. The contact was informed that the control arms and rear suspension needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,000.
The contact owns a 2013 Nissan Altima. The contact stated while merging onto the freeway at approximately 35 MPH, the hood latch became inoperable, and the hood inadvertently unlatched, raised up, and struck the windshield, causing the windshield to shatter. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The vehicle was diagnosed with a defective hood latch. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages). The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
My 2013 Altima rear control arm broke as my daughter pulled into our driveway. Nissan dealership says my VIN does not have a recall on this part. Very very dangerous
I key system error. Engine control module malfunction. Car loses power when accelerating, not safe when driving on road. Car will not start up at times.
I was driving on a road that is 40 mph. I was getting close to a stop light that had been red and cars had not moved yet once the light turned greened. I started pressing my brake to slow down and my cars emergency brake came on by itself and I got stuck in the middle of the road. My cars brake light and battery light came ln and the car was stuck- could not change gears or drive . I had to turn the car on and off five or six times in order for it to finally I brake itself and let me drive very slowly. Got the car checked by two auto shops, one was Nissan and the other David’s Auto repair Service . David’s said code P17F1 and I would need a new transmission. Nissan said it was my battery , got my battery changed and the car kept doing the same thing , got inspected again by Nissan and they also got the same code and said I would need a new transmission. My car only has 107k miles - no other issues prior to this. I cannot drive my car now because it judders and brakes itself and it’s dangerous to drive
NO INCIDENT...AVOIDING USING CAR AT NIGHT...HEADLIGHTS DANGEROUS...YOUNG GRANDDAUGHTER WITH GOOD EYESIGHT HAS COMPLAINED ALSO OF POOR HEADLIGHT NIGHT DRIVING...THIS DEFINITELY IS A SAFETY ISSUE...MANY DRIVERS WHO CANNOT AFFORD TO REPAIR WILL BE DRIVING WITH POOR LIGHTING
2013-2018 Nissan Altimas manufactured with halogen headlamps (“Class Vehicles”) have a defect that causes an interior reflecting surface of the headlamp to deteriorate, resulting in dimming of the low beam headlights. Took mine to Nissan of Lumberton and they said it passed there test they come up with. Still can’t see about 10ft in front of you and less than that when foggy or raining. Can’t drive with high beams on everywhere.
We have a 2013 Nissan Altima that we haven't driven at night for over 4 years. There was a lawsuit over headlamp issue and plaintiffs won. So we filed our claim in Jan when we received postcard. We rec'd a ticket # and took it to our Nissan dealer after the April 1st, when allowed. They replaced the 2 recalls under our vin # but concluded our lights are fine. THEY ARE NOT! We can't see 2 feet in front of us at night. To prove this we drove it yesterday to our Good Friday Service at our church. We almost crashed. You can't see the lines on the road in front of you! We had to drive with our brights on and blind everybody. That's the ONLY way to drive it at night. I see on Nissan's webpage that there is a headlight recall dated 3/24/22 PC861 but you don't have a safety ID#. I figured that's why Nissan didn't honor that recall. I joined the Niisan club and there are MANY people that also were denied as headlights fine according to their "new bulletin" Nissan sent to all dealerships after the lawsuit was settled. Seems they are not honoring to replace the headlamps even though we can't see or drive our cars at night. I'm at a loss why your agency hasn't given this a safety issue. I don't know what to do. My husband was so angry to learn the dealership deemed our lights fine he started screaming at the management. They even ADMITTED our lights our dim but according to Nissan's co. Bulletin they don't meet the replacement standards. I guess we just wait to crash at night before it c
The low-beam headlights on this Nissan Altima are so dim that it is dangerous to operate the vehicle at night. I have to use high-beams at all times. The reason is the coating inside the assembly de-laminated. This was litigated against Nissan in a class action suit, Suarez v. Nissan. The suit was settled earlier this year. As part of the settlement, I filed a claim and was authorized to take the car to my local Nissan dealer for replacement (Tacoma, WA). The dealer told me they would need to verify the lights were indeed too dim before replacing the assembly. After testing them, they claimed the lights passed and would not need replacement. This is an incredulous conclusion and I can only conclude they are willingly trying to avoid replacement, as there is no way these lights can be considered safe. Do we have any recourse? Is there an independent way to test the headlights to prove they are unsafe? Can someone at NTSB talk to Nissan? Is this even a condition of replacement, that the lights have to fail a test administered by Nissan itself? That seems entirely inappropriate. Thanks for any help you can provide, I can't be the only one going through this.
CVT- erratic shifting, shuddering .The same well known problems that Nissan knows about.
The contact owns a 2013 Nissan Altima. The contact stated while driving 55 MPH, the vehicle jerked to the right with the traction control warning light illuminated. Upon inspection, the contact discovered that the rear passenger’s side tire was tilted in. Due to the failure, the contact called a tow truck and it was discovered that the rear control arm had corroded. The vehicle was towed to an independent mechanic who linked the failure NHTSA Campaign Number: 12V494000 (Steering, Suspension) and referred her to the dealer for assistance. The contact called the dealer and was informed that the VIN was not included in the recall. The manufacturer was also notified of the failure and a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 123,000.
The headlight assembly is defective and gets very dim. Replacing the bulb does not fix the issue. Lights are so dim it is not drivable at night.
Daughter was driving car, severe shake so she pulled over on the side of the road and called me. I got the car home and noticed the rear driver side wheel was misaligned and had a 45degree lean. I jacked the car up and noticed a rusted broken lower control arm. I began to research this part and noticed nissan had a recall for this on all 2013 model. Nissan P9324, you can see my control arm broke in the exact area as the recall control arms. I contacted Bussam nissan in my area and they stated that yes there was a recall for this year but they are not sure why it is not attached to my vin. My daughter couldve really been seriously injured and the car is not safe. I am only asking nissan to replace the proven defective part. I own a 2005 and 2007 altima and have never had this issue, 2013 is too new of a car for broken control arms. I have attached photos and the service bulletin
Nissan Altima 2013 extremely dim low light bean, specifically poor intensity of brightness and distance throw of light. Extremely dangerous to operate vehicle at night. Endangering occupants, other drivers, and pedestrians. I changed light bulbs twice using the brightest bulbs available. But noticeable improvement. Almost caused several collisions and pedestrian strikes on dark roads and street, especially in rain. Problem developed in 2016, about three years after purchase in 2013. Immediate recall is critical, replace headlamps before fatalities.
The contact owns a 2013 Nissan Altima. The contact stated while driving at an undisclosed speed, she noticed that the headlights were going dim. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 58,000.
The contact owns a 2013 Nissan Altima. The contact stated while driving 35 MPH, he heard an abnormally loud knocking sound coming from the rear passenger’s side brakes. The contact stated that the check engine warning light was illuminated. The contact was able to pull over and the vehicle was towed to an independent mechanic. The vehicle was diagnosed and the contact was informed that the rear control arms and the bolts attached to the frame need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 165,000. Consumer wanted to include a link to Nissan’s website where they say this is an issue but only in Canada due to high volume of salt being used. Wisconsin which is a state they say uses a high volume of salt.
While driving, the vehicle began to make a loud noise followed by shuddering. It was taken to the dealership and a code was returned that indicated a transmission failure. This same CVT Transmission was replaced in August 2017 and has been driven only 23,000 more. While Nissan is aware that their transmissions are defective, they offer no assistance outside of the limited warrant that only lasts 3 years. No warning light appeared.
My automatic vehicle is stuck in park- either the shift lock solenoid component or the actual assembly and/ore electric that activates the ability to move out of park is defective. If you use a tool and manually override shift lock you can move out of gear. There are thousands of complaints and videos online about this same issue. The fix is anywhere from 500 to 1k at a repair shop. This is an extremely dangerous condition as there is no way to ever quickly get out of the way - of anything- if your vehicle is in park.
The contact owns a 2013 Nissan Altima. The contact stated while driving 20 MPH, the vehicle began to drive rough; the contact felt that the steering wheel was disconnected from the front wheels whenever the vehicle would drive over slight bump in the road. The contact stated that the Traction and Stability warning lights were illuminated. The contact drove to her destination and observed that driver’s side rear tire appeared to have separated from the rim. The contact had the vehicle towed to a dealer, where it was diagnosed that the driver’s side rear control arm had fractured. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.
Transmission shifter would not come out of park have put new transmission fluid in this car twice in 112,000 miles Had to replace whole shifter assembly 1300.00 been warned this CVS TRANSMISSION DEFECTIVE AND SHOULD BE RECALLED EVERYONE INCLUDING DEALERSHIP SAYS THIS TRANSMISSION IS NO GOOD AND NEED TO CHANGE FLUID AND FLUSH EVERY 30,000 miles now … 300.00 to do it !!!! I’ve owned 3 Nissans never had anything like this 😞
THE CAR STARTS GOOD ENGINE SOUNDS GOOD BUT WHEN YOU PUT IT IN DRIVE OR REVERSE THE CAR TURNS OFF
Update from previous complaint. On 1/24/22 I took the car for passenger air bag malfunction/OCS malfunction, the problem when there is a passenger on the car or not the passenger air bag light stays off and seatbelt light was on all the time. I brought the customer initiative related to NHTSA RECALL 16V-244 letter to the nearest dealership Nissan Duarte and they only performed zero reset calibration and it did the job for about 4 weeks and now the air bag light turns on and off intermittently. I tried to have a passenger on the car and turned the car on, the air bag light turns off, when I restart the car with just me in the car, the air bag light stays on, I was able to replicate this problem over and over. Safety is definitely at risk for everyone in the car, as the air bag system is malfunctioning. I tried contacting customer service to honor their customer initiative related to NHTSA RECALL 16V-244 and have them perform service bulletin NTB17-006 OCS system retrofit to no avail. I tried contacting Sarah Jay at 615-725-7585 Nissan specialist waiting her reply. Please investigate car is approximately 67000 miles.
CVT Transmission failed, they know the 2013 model has a bad transmission and instead of recalling it they only did an extended 2 year warranty in a class action lawsuit. The car should not be on the road we just paid our car off not knowing about this issue and the car stopped in the middle of traffic and would not drive. We got it towed to a Nissan Dealership to find out it needs a new Transmission and that's when we learned about all the issues of the CVT Transmission issues on the 2013 model. Uploaded towing bill, do not have the invoice from the dealership yet but they are stating 5900.00 to replace the transmission which is crazy now seeing everything online knowing it's a faulty part.
My passenger air bag monitor seems to have a shortage. If there is no one in the passenger seat it will show on the dash as being on or when no one is in the seat it will show on and then sometimes off. Most days there isn't any symbol on the dash when someone is sitting in the passenger seat. I never know if the passenger seat belt is on or off. My second concern is my exterior headlights, they are so dim that I have to use my bright lights to see the roads. I have basically tried to stop driving very early in the morning, or at night.
While driving through a residential street at 20 mph, the rear driver side control arm of my 2013 altima broke off suddenly. I was lucky that I wasn't on a freeway when this happened. The vehicle has been towed to a nearby mechanic, and I'm waiting to hear back about the mechanic's assessment.
The contact owns a 2013 Nissan Altima. The contact stated while driving 50 MPH, the vehicle lost motive power without warning. The contact attempted to restart the vehicle however, after several attempts the vehicle failed to start-up. Due to the failure, the vehicle was towed to an independent mechanic who replaced the transmission fluid; however, while the contact was driving home, the failure recurred without warning. The contact attempted to notify the manufacturer but was unsuccessful. The vehicle had yet to be repaired. The failure mileage was approximately 87,000.
Secondary hood latch failed. while driving on the street at about 35 MPH, hood flew open causing very limited visual. upon pulling over, damage was visible on the fenders of left and right side. dealer claims not liable for any repairs.
I had driven the car less.than one half mile when car stalled.. When I tried to restart the car it continued to stall When I shifted to drive. No prior warning was given
Airbag sensor not working correct, which will cause airbags not to deploy.
I took my car in for an alignment and the mechanic discovered excessive and sever corrosion on the lower suspension link in the rear, the corrosion is so bad that the entire subframe is holding on by a corroded approximately 1/2 inch section, one bump and the entire rear end of the vehicle will fall off. This car is less than 10 years old, has 80,000 miles on it and is for the most part kept in a garage. The corrosion is so bad that the car has been deemed unsafe to drive. Individuals who are experts in automotive parts have indicated that the corrosion that has occurred would be expected for a car that is over 50 years old and has been sitting in water or subjected to extreme use of salt/water/road chemicals to corrode to the degree that this entire unit is showing. I found that Nissan has put in place a "warranty extension to replace this exact part of the lower rear suspension due to excessive corrosion for the year/make/model of car I am reporting, however Nissan is refusing to honor that on my car simply because my VIN number didn't show up as one that should be experiencing this KNOWN issue. Searching the internet I have found hundreds of people that have had their back end fall off while driving due to this corrosion, ALL are same year, make and model. I will attach photos that show the extensive corrosion that is on the lower rear link of my 2013 Altima, reflecting that my car is in fact impacted by the very issue that Nissan supposedly was voluntarily extending the w
WARNING LIGHT ON DASH FOR PASSENGER SEAT AIR BAG AND PASSENGER SEAT BELT.
The airbag light came on the dash and stays on without the vehicle being involved in a crash. I took it to a shop to have it repaired and they stated it was a faulty airbag sensor.
Unknown, but the issue is beneath the passenger seat where it seems a wire has shorted out and even became disconnected and i am unsure but pretty positive that it has something to do with the passenger side airbags because shortly after a diagnostic scan shows several airbag fault codes. Also since then my car’s performance has changed and now i am receiving diagnostic trouble codes for different electrical components such as mas air flow sensor low voltage and its causing my car to stall at random times while driving and even on freeways. It also has caused my car to slow down while fully accelerating on the pedal. Very big safety concern as im driving on the freeway with my family in the car as well.
The contact owns a 2013 Nissan Altima. The contact stated that while driving at night with the low-beam headlights activated, the illumination from the headlights was extremely dim, causing a visibility hazard for the driver. The headlight bulbs were replaced on several occasions, but the failure persisted. The vehicle was taken to the local dealer who diagnosed that the headlight assemblies needed to be replaced to fix the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 86,000.
I had been pulled over for not having my lights on but they were, then pulled over again while driving with brights on,(had to drive with brights on to see road), Another day, I had turned off my brights to avoid getting pulled over for having them on. When I arrived at my destination I could barely see the road & hit a parked car. It just so happened I was in front of my daughters house, my destination , & it was her car I hit. I cant drive at night which has caused many other problem. Headlights might as well be off while driving at night cause they look same on. & WORSE in fog cause you cant use brights to help see either.
Known issue of cvt transmission needs replaced... original owners did not receive notification and was denied warranty when presented the issue
On the morning of Thursday January 13th I pulled in my place of employment which had a small pot hole at the entrance. Upon entering the parking lot I hit that hole and noticed that my car had a bit of a sway, but did not understand what the issue was. After working 8 hours I was going to leave and noticed the same issue with the vehicle. I then exited my car to inspect my tires thinking I had a flat. Upon further inspection I noticed that my fender well was sitting on top of my tire. I then looked under my car to confirm that the lower linkage arm for the passengers rear tire had sheared from the subframe. The car at that time was un-drivable so I called a tow truck to transport it to a Nissan dealership. On January 14th I received my diagnosis report that stated the lower linkage arm had rusted and sheared because of this issue. They also inspected the drivers side part and confirmed the same issue was taking place with the other linkage. The vehicle is only 8 years old at this time and the part has rusted so severely that it caused the part to fail. In my opinion this is a very detrimental issue that Nissan will not acknowledge or offer assistance with fixing. My biggest concern with the whole situation is that I could have been driving the vehicle at 70mph on the highway and have this part fail. Should that have happened I could have been seriously injured or even killed. In my opinion I think that Nissan needs to do an investigation on part corrosion since this is an iss
After OCS recall 16v-244. The system is malfunctioning again around 2019. The OCS light will stay off and the passenger seat belt light turn on as it register the seat as occupied and the only solution at that time was to click the seat belt in to simulate someone wearing the seat belt. No child can sit in the front due weight sensors not working. The safety of everyone is at risk at this point due to malfunctioning OCS. After several online research I found many Altima owners complaining about the problem but not able to afford the initial cost of checking the problem and the high cost of repairing the problem in the thousands, only Altima owner still under warranties are able to get relief and thus was not reported. Due to covid pandemic, I drive less and tried to stay away from dealerships as to do my own oil change, I was unable to solve the problem due to high cost they charge to fix it. I mention to them there was a recall recently and it should replace the ECU unit and provide similar fix free of charge. I am guessing the air bag still works as the air bag light is not on at this time. I tried contacting Nissan Customer service and was provided with a case #45568871, I was urged to contact NHTSA for further help with a campaign initiation. Thank you
The low beam headlights are to dim. The light from the fog lights projects further then the low beam headlights. I have changed the bulbs but there has been little to no improvement.
HEAD LIGHTS ARE SO DIM THAT I HAVE TO DRIVE AT NIGHT WITH MY BRIGHTS ON.
HEAD LIGHTS ARE SO DIM THAT I HAVE TO DRIVE AT NIGHT WITH MY BRIGHTS
I have a 2013 Nissan Altima. I have always had my car serviced by a Nissan dealership. I recently had my serpentine belt replaced and when the multi point inspection was conducted the tech found discovered the rear control arm is rusted, cracked and close to breaking apart. I was told by another Nissan dealership that an service campaign was out in reference to that same part, he put my VIN and said my car is not apart of that campaign. I purchased the part so that my dealership could do the repair. The Campaign is for (certain) 2013 and 2014 Altima's. Rear lower link salt states. I live in Illinois which is one of the salt states and have the corrosion and rust. Campaign is P9324. I contacted Nissan Corporate office and they issued a case #. This is a huge safety issue and Nissan should fix this issue. I see there is an attorney in California handling this very issue.
The contact owns a 2013 Nissan Altima. The contact stated while parking the vehicle, he heard an abnormal sound. The contact stated no warning light was illuminated. The contact stated when exiting the vehicle, he noticed that the rear driver’s side tire was slanted. The contact stated while inspecting under the vehicle, he noticed the rear lower control arm was disengaged. The vehicle was not drivable. The contact went to the local dealer and showed them pictures of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with Manufacturer recall number P9324 however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 119,000.
Dimmed headlights
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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