Page 3 of 47 · complaints 101–150 of 2,314

2013 Nissan Altima complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Exterior Lighting
Filed Aug 20, 2023MD

Headlights so dimmed you cannot see at night. Without using my high beams. I have all ready received 3 verbal warnings for driving with high beams. My understanding there was a recall I missed out in due to lost mail I assume but Nissan refuses to fix it and trying to charge me $2000 for there safety defect. I cannot afford to get this fixed out of pocket and it’s a safety issue. If it’s a recall that’s a safety issue it should be a Nissan repair.

Suspension
Filed Aug 8, 2023143,000 milesNC

The contact owns a 2013 Nissan Altima. The contact stated while driving 30 MPH, the passenger’s side rear wheel started wobbling, causing the contact to lose control of the vehicle. The contact stated that there was an abnormal sound while experiencing the failure. The contact pulled over safely and then drove back to the residence. There was no warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the passenger’s side rear toe link had fractured. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was informed that the VIN was not under recall. The failure mileage was 143,000.

Suspension
Filed Aug 3, 2023WV

The rear sub frame is broken (rusted completely) on the passenger side rear. I had a sudden flat tire and took it in to have a new tire put on and the tire company showed me that the tire issue was due to the sub frame being broken.

Seats
Filed Aug 3, 2023CA

Good Day, The airbags don't show as on when passengers sit. And the transmission is giving me more problems.

Power Train
Filed Jul 25, 202391,756 milesGA

The contact owns a 2013 Nissan Altima. The contact stated that while attempting to shift from park(P) to drive(D), the gear shift lever failed to move as needed. The contact stated that the gear shifter also failed to shift to reverse(R). The contact stated that she had to move the shifter back and forth until the gear shifter responded. The contact stated that the failure had become a recurring failure. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the shifter assembly needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 91,756.

Air Bags
Filed Jul 25, 2023TX

The airbag sensor stop working. The airbag light stayed on whether someone was sitting in or not sitting in the passenger seat. The dealership stated there was an opening in the circuit and had to be re-builded. With the airbag not working this made the vehicle unsafe to drive and they could not tell me if the defect was with the driver side or passenger side airbag.

Unknown or Other
Filed Jul 23, 2023FL

Steady Check Engine light came on April 25, 2023. Just had oil change/filter done day before. Had tune-up done May 25, 2023. Had mechanic who replaced my catalytic converter and (2) O2 sensors a year ago check my car. Found that the inside of the catalytic converter was melted. They checked for a fuel leak in engine, none found. Replaced catalytic converter and front O2 sensor. As of today, no Steady Check Engine light has come back on. I think a Flashing Check Engine light should have displayed for something as serious as a fuel leak. What if my car caught fire while driving? Also, I was told several years ago by a local Nissan dealer that my driver side airbag would need replacing - that indicator light never came back on the dash board either. Faulty sensors? I notified Nissan in TN by mail.

Air Bags
Filed Jul 19, 2023WV

I had recall work done on my car was not properly repaired Issue still needs addressed Nissan refuses to look into they are telling me it was addressed. But the issue still remains. To fix the issue they want me to pay for it but I ma afraid that it may not be fixed properly again . This is the third accordance with this issue.

Latches/Locks/Linkages
Filed Jul 17, 2023CT

The contact owns a 2013 Nissan Altima. The contact stated that the hood failed to open as needed. The vehicle was also leaking anti-freeze. The contact was unable to open the hood to check or add coolant. The check engine warning light was illuminated. The vehicle was taken to the local dealer however, the contact was as unaware of the repair performed on the vehicle. The contact related the failure to NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages). The manufacturer was not contacted. The failure mileage was unknown.

Vehicle Speed Control
Filed Jul 5, 2023SC

Im not sure what the malfunction. Is but I’ve been experiencing delayed acceleration. I can be at a stop light and when it turns green I hit the gas and it won’t go until about 4 seconds later. I’m afraid i will get hit in the back or hit when turning because the delay. This also happens at stop signs or when I’m simply pulling out somewhere. When I looked it up on google many Nissan altimas are having the exact same problem. Also me and a relative have the same car and she’s been experiencing the same problem!

Exterior Lighting
Filed Jun 29, 2023IL

Both front head lights (low lights) are very dim; right headlight may require re-wiring due to constant burning out of head light (low lights) and turning signal light. Measures have been taken by owner to address the situation by careful step-wise cleaning of headlight covers. After cleaning of headlight covers, there was significant fogginess still noted as having a film like appearance. This film appeared to be on the inside portion of the head lamps. Visibility was not improved after cleaning headlights. Night time driving visibility is significantly affected, leading to issue of safety while driving. Passengers have noted inability to distinguish whether headlights are turned on or off while driving at nght. Issue has been brought up to multiple nissan car dealerships who refuse to further inspect or acknowledge the issue of defect in the 2013 Nissan Altima. The issue has previously been brought up in the case of Rafael Suarez, et al. v. Nissan North America, Inc., Case No.3:21-cv-00393-WLC-AN. Dealership refuses to acknowledge case or issue in general.

Unknown or Other
Filed Jun 20, 2023TX

Local (Rockwall Texas) Nissan dealership does not have the parts for recall on 1n4al3ap7dn404470. I've been waiting for a year.

Suspension
Filed Jun 18, 2023IL

Rear lower control arm broke as was backing into the garage. Traction control light was turned on on the dash.

Suspension
Filed Jun 16, 202390,000 milesIL

The contact owns a 2013 Nissan Altima. The contact stated while driving approximately 15 MPH, the vehicle veered to the right. The contact steered to the left and kept turning the steering wheel to the left in to bring the vehicle back into a straight lane. The contact stated that the traction control warning light was illuminated. The contact was able to drive back to the residence and had the vehicle towed to an independent mechanic. The mechanic diagnosed that the passenger’s side rear lower control arm had sheared off and needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Action Number: EA19002 (Suspension). The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.

Exterior Lighting
Filed Jun 13, 2023GA

My headlights have been dangerously dim for about a year now. According to the dealer is not a simple bulb replacement situation. They are telling me that I need to replace both headlamp assemblies and the cost will be about $1300 total. ($650 per headlamp). It is extremely difficult to drive at night with these dim headlights. A significant safety issue. Yes. Not yet. No warning lights or messages.

Air Bags
Filed May 24, 2023WI

I took my vehicle in for assessment which costs around $160 as had many warning lights, including airbag. Nissan reviewed and informed my the passenger airbag needed to be replaced as the sensor was bad. There have been four previous recalls on Nissan Altima for airbag sensor issues and mine was not addressed. Now there is an issue and I'm told to spend money I don't have for an issue Nissan should fix. In the event somebody is hurt or worse, Nissan will be held responsible. Please take action and correct this issue and hold Nissan responsible.

Suspension
Filed May 10, 2023IA

The Passenger side Rear Lower Control Arm broke in half while driving down the road. There were no potholes or rough road conditions present when failure occurred. The failure caused instant loss of stability of the vehicle, but luckily did not result in an accident. Where was no warning before the failure occurred. The event occurred in Iowa. There is currently a Nissan Service Campaign (P9324) to replace this component. It is the correct vehicle, a 2013 Nissan Altima, and occurred in a covered state (Iowa). I opened an inquiry with Nissan Customer Care (Case 48827935), but was told my vehicle was not covered. The explanation given was that not all 2013 Nissan Altimas are covered, and it was likely the lower control arm date code or vehicle build location was outside the scope of the Service Campaign. I would ask that the NTHSB and Nissan review the data for failed units and consider if this service campaign should be expanded.

Power Train
Filed May 8, 202330,000 milesSC

The contact owns a 2013 Nissan Altima. The contact stated that the vehicle failed to start. The vehicle was towed to a local dealer, where it was diagnosed that an unknown component needed to be replaced. The vehicle was repaired and was also serviced under two unrelated recalls; however, the contact stated that while driving at an undisclosed speed, the vehicle was sputtering and jerking while depressing the accelerator pedal. No warning lights were illuminated. The vehicle was then taken back to the local dealer, where it was diagnosed that the CVT controller needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.

Power Train
Filed May 1, 2023AL

Cat transmission when out for the second time

Service Brakes
Filed Apr 30, 2023NC

While driving my vehicle when trying to accelerate it wouldn’t go above 20mph had to hit the brakes then vehicle would just accelerate real fast I was in traffic with my kids thank god we wasn’t hurt Nissan needs to recall this situation it’s affecting a lot of 2013 and up

Suspension › Subframe/Mounting Bracket
Filed Apr 28, 2023151,000 milesOH

The contact owns a 2013 Nissan Altima. The contact stated while driving approximately 25 MPH, the vehicle began to wobble and almost crashed into another vehicle. The traction control warning light was illuminated. The contact was able to park and noticed that the wheel was tilted inwards. The contact was informed by an independent mechanic that the control arm broke had fractured due to corrosion. The sub frame was also fractured. The contact stated that a second independent mechanic was notified of the issue and was referred to the dealer for assistance. The vehicle was taken to the local dealer where an unknown diagnosis was provided. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under recall. The failure mileage was approximately 151,000. The VIN was not available.

Structure › Body
Filed Apr 23, 2023MN

While driving on a highway at approximately 65 mph the car seemed to lose traction and the slip indicator light appeared. Once able to safely look at the vehicle it was noticed the rear wheels were not aligned and the lower rear control arm had snapped.

Air Bags
Filed Apr 19, 2023109,000 milesTX

The contact owns a 2013 Nissan Altima. The contact stated that while driving at various speeds, he noticed a burning smell coming through the A/C vents. The air bag warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that unknown frontal air bag had deployed under the hood and burned; however, the mechanic could not repair the vehicle. The vehicle was taken to another mechanic who informed the contact that they could not repair the vehicle. An unknown dealer was contacted but provided no assistance. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 109,000.

Structure › Body
Filed Apr 19, 2023FL

My power steering somehow had a slow leak which caused steering wheel to lock on while driving. Also, when I turn it sounds like a clucking sound like something is wrong with my power train. When I drive my accelerator seems like it be taking its time to catch up to speed. I've done did so much mechanical work to this car and it seems like nothing is working.

Suspension
Filed Apr 17, 2023MI

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Power Train
Filed Apr 17, 2023100,000 milesNY

The contact owns a 2013 Nissan Altima. The contact stated while driving 45 MPH and approaching a stop light, the vehicle started shaking violently. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the mechanic replaced the wheel bearing, performed an alignment, and replaced the tires; however, the failure persisted. On another occasion, while accelerating, the vehicle hesitated before accelerating. The contact turned off and restarted the vehicle, and the vehicle started operating normally. The vehicle was taken to any independent mechanic, but no failure was found. The manufacturer was not contacted. The failure mileage was 100,000.

Suspension
Filed Apr 12, 2023VA

Rear passenger suspension arm broke while driving from what looks to be corrosion. Was able to make it safely due to 1 bolt holding in place the car is not drivable. Had I kept driving the whole wheel would have came off causing an accident .

Exterior Lighting
Filed Apr 3, 202388,000 milesMA

The contact owns a 2013 Nissan Altima. The contact received notification of Voluntary Service Campaign: PC861 (Front Combination Lamps (Headlamps) – Halogen Only). The contact stated that the front headlamps failed to illuminate. The dealer was made aware of the failure but confirmed that the Voluntary Service Campaign had expired. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the Voluntary Service Campaign had expired. The failure mileage was approximately 88,000. The contact stated that there isn't a failure mileage. While waiting for the parts to become available, the contact had become ill and had missed the deadline for the recall repairs. However, the contact claims that she was never notified that the parts were available or to come in for repairs. The contact is currently waiting for the manufacturer's recall department to approve the repairs past the deadline.

Electrical System
Filed Mar 22, 2023KY

The headlights on low beam do not put out enough light to see what is in front of the car and I still have them. It is unsafe to drive a care with inadequate low beam lighting. Yes, dealer confirmed it but said 4/25/2022 was the last date to report the problem to have it replaced as part of the settlement. The dealerships are well aware of this problem. No warning, the lights just gradually got dimmer over time.

Unknown or Other
Filed Mar 22, 2023WI

The CVT was making noise and vibrated. We did some research on line and read that the 2013 Nissan Sentra already had a transmission recall and many reported safety incidents. We saw many complaints for the 2013 Altima transmission but no recalls. The dealer said the transmission must be replaced but we would have to pay for it and they would contact us if a recall was announced. There was a recall for the CVT software and the owner notification states that that this issue could lead ro accelerated wear and damage to the CVT. I would think that they would then need to cover a failed transmission.

Suspension
Filed Mar 21, 2023IL

While driving on the highway the car started to lose control. Car shop said control link on driver side broke and the one on the passenger side was cracked and they replace both. I took the old parts e Incident (0)to the dealership they said it was a recall.

Air Bags
Filed Mar 20, 2023MA

My 2013 Nissan Altima had a malfunctioning air bag which "could or could not" deploy correctly, and at any time. I had to pay $2800.00 for replacement of this serious safety issue, and Nissan will not reimburse me. This air bag had simply stopped operating correctly, it had never been deployed. At the time of replacement the car had 86,000. I had no choice about replacing it unless I wanted my passenger to be at a serious safety risk.

Suspension
Filed Mar 19, 2023NY

While driving my 2013 Nissan Altima on the highway I heard a real loud bang so I got off the nearest exit to check out the car. Upon looking under the rear passenger side of the car I noticed that the lower control arm broke off. I was able to get the car home, but cannot drive it. Doing a little research, I found this is common on 2013-2019 Altima models. I feel this is a major safety concern and should be looked into further.

Power Train
Filed Mar 8, 2023NJ

While driving the vehicle the car shut off while driving on the Highway in traffic.When the vehicle came to a complete stop after thankfully not being in a collision the vehicle would start but wouldn't go into drive.It was later Determined that the Transmission suffered a catastrophic failure for the second time.The Transmission has less than 17K on it and the first Transmission failed at 41K Nissan should be held accountable for producing a Transmission that can cause a catastrophic accident due to a complete Mechanical failure on a piece of equipment that Nissan Produced. Nissan and the government agencies are aware of the issues with these vehicles and failures to take action.Shame on Both.

Service Brakes
Filed Mar 6, 2023VA

My car will not got out of gear without pressing the shift lock release button.

Suspension
Filed Mar 2, 2023MN

With only 99 k miles my lower rear control arm broke while I was driving the vehicle and the rear tire began flopping around. Had I been driving faster at the time it's possible that my spouse and I could have died in an accident or have be extremely injured. Dealer lied and said that there was a recall and that I should have received a letter in the mail. I never received a letter. And it looks like there is only a service campaign for the issue.

Air Bags
Filed Feb 25, 2023HI

Driver air bag light remains on. Passenger air bag was supposedly fixed per recall years ago, but now the driver air bag seems to be faulty. Car has not been in an accident. Attempts by dealer and other mechanics to reset the light have failed, indicating there is a problem. Nissan refuses to remediate and says that it is the owner's responsibility. Dealer has said that Nissan does not know what the problem is and even if airbag is replaced for a tune of $3K they do not guarantee that the problem will be fixed! There is no option for us and this is extremely unsafe.

Air Bags
Filed Feb 8, 2023KY

Air bag sensors continue to come on even after repairs and reprogramming have been completed multiple times. Sensors do not recognize occupants thus causing a safety issue should there be a collision. Complaint was filed with Nissan Consumer Affairs and Nissan refuses to remediate even though recall was issued on this same issue several years ago. Nissan states outside of normal warranty. Nissan expects remediation costs ($800.00 plus) to be covered by consumer. I believe the sensor and airbag system is still faulty and was not properly remediated during the initial recall.

Power Train
Filed Feb 7, 2023MI

My 2013 Nissan Altima only has 121,000 miles and is only driven 1 time per week all highway miles. This week my car broke down in the middle of several intersections....very dangerous! I was almost hit several times because my car would just die when trying to take off. I never had any warning or warning lights appear. I was told by Nissan dealership I had transmission failure related to the CVT (Continuously Variable Transmission). I now need a new transmission which costs $5,000.00. This is an ongoing issue with Nissan and CVT Transmissions. I would like to see Nissan make it right for their consumers that purchased their 2013 Nissan Altima and other models/years only to have the transmission fail due to faulty CVT transmissions that Nissan is aware of and will not take responsibility for or do anything to help. Year after year they continue to use the same faulty CVT transmission. They have extended the original warranty of 5 years/60,000 to 10 years/120,000 for 2003-2010 Nissan models with the CVT transmission due to this problem yet refuse to help the consumers of newer Nissan models. This is not right and it is not fair. They have deceived their consumers by having the knowledge of the CVT transmission failures yet still continue to use them.

Suspension
Filed Feb 3, 2023NY

- The passenger rear lower suspension link became corrode and separated at the bushing joint area. The car is available for inspection. - Loss of control as the back of the car started moving from side to side and off the side of the road. - Nissan opened a case# [XXX] and noted that my car is not covered by issued service bulletin (P9324) and recommends that I get it repaired. - This happen without warning, I feel lucky that nobody was seriously hurt. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Suspension
Filed Jan 26, 2023WI

What component or system failed or malfunctioned, and is it available for inspection upon request? Rear subframe is rusted out and has holes in it. Yes it is avaialble for inspection. How was your safety or the safety of others put at risk? Loss of control and not safe to drive with a broken rear subframe. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Gandrud Nissan in Green Bay, WI has inspected it. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No symptoms prior to the failure and then top of driver side rear tire pointing inward to the car. This seems to be a common issue from others with the same 2013 Nissan Altima in areas with road salt usage. The vehicle is 9 years old and has 106,800 miles on it. Rest of the car appears rust free and solid. I am the original owner of the vehicle and it gets washed regularly. I will be getting additional pictures from Gandrud Nissan, as now I only have the 1 picture which is not ideal. Gandrud should have the car repaired before February 3, 2023.

Exterior Lighting
Filed Jan 22, 2023OH

Nissan is not supplying headlight assemblies to dealers in a timely manner (settlement of class action lawsuit for dimming headlights) yet is selling them as OEM online. I have been waiting 10 months or more for them to come into my dealer. The only response is that the supply chain is the problem. These headlights have been gradually been dimming for years due to the deterioration of a coating inside the projection beam lens. A class action lawsuit settlement has Nissan obligated to replace the complete assembly if one registered with the the class last March - September. This is on going issue and a safety issue. The lights are too dim and do not light up the road adequately. I had a close call with wildlife (deer) because you cannot see well.

Exterior Lighting
Filed Jan 19, 2023SC

Nissan is not supplying headlight assemblies to dealers in a timely manner (settlement of class action lawsuit for dimming headlights) yet is selling them as OEM online. I have been waiting 8 months for them to come into my dealer. The only response is that the supply chain is the problem. These headlights have been gradually been dimming for years due to the deterioration of a coating inside the projection beam lens. A class action lawsuit settlement has Nissan obligated to replace the complete assembly if one registered with the the classs last March - September.

Power Train
Filed Jan 18, 2023OH

Doing 55 or 60 the car goes into limp mode and wont let me go more then 35 to 45 at times its a safety hazard as cars almost ran right into the back of my car if nissan dont fix the issue i will hire a lawyer and sue nissan its not worth losing my life or the life of others in my car GET THIS ISSUE TAKEN CARE OF NOW....i have called nissan in mansfield about this issue 3 different times ive emailed nissan and still to this day they have not reached out to me

Air Bags
Filed Jan 18, 2023GA

This vehicle has never been in an accident and the driver air bag light came on. Per dealer it was the air bag modular and the who driver seat. Needed to be replaced. I called Nissan and they wouldn’t cover the replacement, because this part is only covered up to 50,000 miles. I’m very concerned and disappointed this is a safety hazard and should have been covered we are talking about air bag which saves lives. While in the dealership getting my car repaired another customer came in with the same issue. Can you please investigate Nissan before the faulty air bag modular they are placing on their cars? I can see the part going out on vehicles involved in accidents , it doesn’t make sense on non-accident vehicles.

Exterior Lighting
Filed Jan 9, 2023100,000 milesLA

The contact owns a 2013 Nissan Altima. The contact stated that while driving approximately 35 MPH, the hood inadvertently opened. The contact lost control of the vehicle but was able to pull over, close the hood, and continued driving. There were no warning lights illuminated. Additionally, while driving, the headlights failed to produce adequate lighting. The contact used the high beam headlights while driving. The contact stated that it was difficult to see people and objects on the roadway. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages). The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 100,000.

Power Train
Filed Dec 15, 202263,000 milesKY

The contact owns a 2013 Nissan Altima. The contact stated while driving 60 MPH, he heard abnormally loud sounds coming from the transmission. There was no warning light illuminated. The contact veered to the side of the road, turned off, and restarted the vehicle. The vehicle responded as needed and the contact continued driving. However, the contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.

Exterior Lighting
Filed Nov 29, 2022SC

Low beam headlights too dim to be usable at night. Service center confirmed it is a known delamination issue of the reflective coating, for which a class action lawsuit was previously filed and settled. Have been waiting for over 6 months for the "back ordered" parts to come in so it can be fixed.

Exterior Lighting
Filed Nov 16, 2022VA

The low beam exterior lights are simply totally ineffective and provide little illumination at night. This is an ongoing issue and has yet to be corrected by Nissan. Car is not able to be driven safely at night.

Exterior Lighting
Filed Nov 16, 2022OH

The Low Beam headlight do not project properly. The problem is delamination of the headlight assembly. See "Suarez vs. Nissan North America Inc. Nissan will not replace the headlights in a timely manner. A claim was filed on 1/31/22. Assemblies must be replaced by 9/23/22. Nissan is delaying the repair because of "supply Chain Issues". Numerous owners haven't had the replacement occur by the due date. This makes the car difficult to operate, requiring the use of the high beams at all times. This is a safety issue, and should be a recall to protect all drivers.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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