Owners filed 5 complaints about this vehicle with federal regulators, most often about the electronic stability control › automatic (asc). It has been recalled 5 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Structure
1
0
0
0
Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
1
0
0
0
Exterior Lighting
1
0
1
0
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
1
0
0
0
Electronic Stability Control › Automatic (asc)
1
0
0
0
5 safety recalls
Part 573 reports
Equipment17V809000
Filed Dec 15, 201734,699 vehiclesNewmar Corporation
Defect. Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Service Brakes, Hydraulic09V217000
Filed Jun 11, 20092,578 vehiclesNewmar Corporation
Defect. NEWMAR IS RECALLING 2,578 MOTORHOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG. THE DRIVER WOULD NORMALLY HAVE WARNING OF THE BRAKE DRAG IF UNDETECTED BY THE DRIVER.
Risk. THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY AND OWNER NOTIFICATION FOR THIS CAMPAIGN PLEASE SEE 09V-110. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.
Defect. NEWMAR IS RECALLING 772 MY 2004-2005 AMERICAN STAR, KOUNTRY AIRE, MOUNTAIN AIRE, MY 2003-2006 KOUNTRY STAR, MY 2007 X-AIRE FIFTH WHEEL TRAILERS; MY 2007 BAY STAR, MY 2004-2007 KOUNTRY STAR, MY 2004-2006 MOUNTAIN AIRE, MY 2003-2005 SCOTTSDALE CLASS A MOTOR HOMES; AND MY 2004-2006 DUTCH STAR, MY 2003-2006 KOUNTRY STAR, MY 2004-2006 MOUNTAIN AIRE DIESEL PUSHER MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy. NEWMAR IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR NEWMAR AT 1-574-773-7791.
Electrical System05V109000
Filed Mar 24, 20051,738 vehiclesNewmar Corporation
Defect. CERTAIN CLASS A MOTOR HOMES BUILT ON WORKHORSE CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 101, "CONTROLS AND DISPLAY" AND STANDARD NO. 105 "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." MODELS WITH ACTIA INSTRUMENT CLUSTER, THE INCORRECT SOFTWARE PROGRAMMED INTO THE CLUSTER SUCH THAT CERTAIN WARNINGS ARE NOT DISPLAYED.
Risk. INCORRECT SOFTWARE MAY NOT HAVE THE ABILITY TO ILLUMINATE WARNING LAMPS INDICATING BRAKE SYSTEM FAILURES. THE STANDARDS REQUIRE DRIVER WARNING WHEN BRAKE FAILURE CODES ARE SET.
Remedy. WORKHORSE IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT WORKHORSE AT 1-877-294-6773 OR NEWMAR AT 574-773-7719.
Seat Belts › Front › Buckle Assembly04V244000
Filed May 18, 200484 vehiclesNewmar Corporation
Defect. CERTAIN SEAT BELT BUCKLES ON SOME MOTOR HOMES FAIL TO CONFORM TO THE LOAD REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Risk. THE SEAT BELT BUCKLE MAY UNLATCH IN THE EVENT OF A VEHICLE CRASH, POSSIBLY RESULTING IN PERSONAL INJURY TO THE SEAT OCCUPANT.
Remedy. AMSAFE WILL NOTIFY CUSTOMERS AND REPLACE THE BUCKLES. THE RECALL BEGAN MAY 28, 2004. OWNERS SHOULD CONTACT AMSAFE AT 1-574-266-8330 OR NEWMAR AT 1-574-773-7791.
What owners reported
Newest filings
Exterior LightingFire
Filed Jun 20, 2011OH
EXTERIOR RUNNING LIGHTS CATCHING ON FIRE *TT
Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Jul 22, 200919,186 milesTX
TL*THE CONTACT OWNS A 2004 NEWMAR SCOTTSDALE RV. THE CONTACT STATED THAT THE BRAKES WERE FAILING. RECALL NUMBER 50901-C AND NHTSA CAMPAIGN ID NUMBER 09V217000 (SERVICE BRAKES, HYDRAULIC) STATE THAT THE BRAKES WILL LOCK UP AND NOT RELEASE UNTIL THEY COOL OFF. THE BRAKES ARE LOCATED ON A 2003 WORKHORSE CHASSIS. THE VEHICLE WAS TAKEN TO AN AUTO CENTER AND THE MECHANIC STATED THAT THE CALIPER FAILED. THE MECHANIC HAS BEEN WAITING ON THE MANUFACTURER TO PROVIDE THE PARTS FOR THE REPAIR, BUT THE CONTACT HAS BEEN WAITING OVER TWO WEEKS. WORKHORSE IS NOT CALLING THE AUTO CENTER OR THE CONTACT BACK WITH A REMEDY. THE FAILURE MILEAGE WAS 19,186.
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jul 31, 200660,000 milesOH
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE AIR INTAKE LOCATED NEXT TO THE ENGINE CONSUMES WATER IN RAINY WEATHER WHICH CAUSES THE ENGINE TO STALL WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER WHO INSTALLED A BONNET AROUND THE AIR INTAKE WHICH EXTENDED THE AIR INTAKE. AFTERWARDS, THE PROBLEM PERSISTED. THE INSTRUMENT PANEL ALSO INTERMITTENTLY ILLUMINATES. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THESE FAILURES. THE MANUFACTURER WAS ALERTED.
Structure
Filed Sep 16, 2005NM
DT THE CONTACT OWNS A 2004 NEWMAR SCOTTSDALE. THE MOTOR HOME IS ON A WORKHORSE CHASSIS, AND THE INSTRUMENT PANEL IS SUPPLIED WITH A WORKHORSE CHASSIS , UNDER THE SPEEDOMETER THERE IS A LED DISPLAY PANEL WHICH IT TELLS THE CONTACT WHAT GEAR HE IN AS WELL AS OTHER DATA. THE PROBLEM WITH THIS DISPLAY IS THAT IT IS VERY DIM, MAKING IT DIFFICULT TO SEE WHAT GEAR THE VEHICLE IS IN AS WELL AS THE OTHER DATA THAT IT DISPLAYS. THE CONTACT KNOWS OF OTHER PEOPLE WITH THIS SAME TYPE OF COMPLAINT. HE WENT AND LOOKED AT A BRAND NEW 2005 MOTOR HOME AND HE TURNED THE LEVER THAT LED DISPLAY ON AND THAT ONE WAS DIM AS WELL. ALSO CONTACTED THE MANUFACTURER, AND THEY WHERE AWARE OF THE PROBLEM, AND THEY WHERE REQUESTING NEW INSTRUMENT PANELS FROM WORKHORSE. THE TECHNICIAN SAID THAT SOME OF THE INSTRUMENT PANELS WERE SO BAD THAT ONE COULD NOT READ THEM AT ALL. THE CONTACT DID NOT BELIEVE THAT THE NEW ONES WERE ANY BETTER. THE CONTACT HAS BEEN EXPERIENCING THIS PROBLEM WITH THE VEHICLE EVER SINCE HE PURCHASED IT ON AUGUST 9, 2004.*AK
Electronic Stability Control › Automatic (asc)
Filed Feb 3, 20044,000 milesNY
AT ANY SPEED, WHEN VEHICLE HITS A BUMP IN THE ROAD IT WILL CAUSE THE VEHICLE TO PITCH BACK AND FORTH AND ROCK FROM SIDE TO SIDE. DEALER CLAIMS THAT THIS IS NORMAL, AND SUGGESTS THAT THE CONSUMER BREAK THE VEHICLE IN. THIS PITCHING AND ROCKING PROBLEM OCCURRED SEVERAL TIMES SINCE OWNERSHIP OF THE VEHICLE. THE DEALER REPLACED THE SUSPENSION ONCE, AND PROBLEM RECURRED. *AK
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 15, 2017. Source: NHTSA Office of Defects Investigation.