Owners filed 2 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Structure › Frame and Members
1
0
0
0
Structure › Body
1
0
0
0
3 safety recalls
Part 573 reports
Service Brakes, Hydraulic12V371000
Filed Jul 31, 201270 vehiclesNewmar Corporation
Defect. Newmar Corporation (Newmar) is recalling certain model year 2008 and 2009 Grand Star Class A motorhomes built on Freightliner Custom Chassis (FCCC) from January 25, 2007, through May 22, 2009. These motorhomes chassis are equipped with Bosch hydraulic disc brakes which, when exposed to long periods of time of non-driving, may experience diametrical brake caliper piston growth and reduced piston to bore clearance potentially leading to brake drag and overheating resulting in reduced brake performance.
Risk. Reduced brake performance may lead to a vehicle crash.
Remedy. Owners will be notified by Daimler Trucks/FCCC, and repairs will be performed by authorized FCCC dealers free of charge. An interim letter was mailed by DTNA on August 6, 2012. Owners may contact Newmar at 1-574-773-7791 or Daimler Trucks at 1-800-547-0712.
Defect. NEWMAR IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200 SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Risk. THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy. NEWMAR IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON MARCH 28, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.
Service Brakes, Hydraulic09V217000
Filed Jun 11, 20092,578 vehiclesNewmar Corporation
Defect. NEWMAR IS RECALLING 2,578 MOTORHOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG. THE DRIVER WOULD NORMALLY HAVE WARNING OF THE BRAKE DRAG IF UNDETECTED BY THE DRIVER.
Risk. THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY AND OWNER NOTIFICATION FOR THIS CAMPAIGN PLEASE SEE 09V-110. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.
What owners reported
Newest filings
Structure › Frame and Members
Filed Aug 19, 2009WA
INNER FENDER WALLS ON THE NEWMAR 2008 GRANDSTAR 3750 ARE TOO CLOSE TO THE REAR INSIDE DUAL TIRE, CAUSING BOLT RUBBING ON SIDEWALL OF THE TIRE, CAUSING THE BOLT TO WEAR INTO TIRE SIDEWALL SHEARING OFF THE RUBBER, COMPROMISING THE TIRE. *TR
Structure › Body
Filed May 11, 2009MN
DURING A SERVICE AT A FREIGHTLINER CHASSIS CENTER, THEIR SAFETY INSPECTION REVEALED BOTH INNER TIRES ON THE REAR DUALS ARE COMING IN CONTACT WITH THE COACH FRAME. AT 5K MILES, ONE TIRE NEAR FAILURE, THE OTHER LESS SO. VISUAL INSPECTION SHOWS A TOO CLOSE GAP BETWEEN THE TIRE TREAD AND COACH BODY WHEN VEHICLE IS UNLOADED. APPROXIMATE 1/4" GAP ON LEFT, 1/2" ON RIGHT AT THE TREAD. AS THE SUSPENSION COMPRESSES OR THE VEHICLE IS LOADED, THE SIDEWALL , AS IT WIDENS TOWARDS THE WHEEL, IS IN CONSTANT, INCREASING CONTACT WITH A PIECE OF ANGLE IRON THAT IS BOLTED TO THE COACH FRAME ON BOTH SIDES. THE TIRE SIDEWALL IS THEN SLOWLY SHAVED OFF AND FRICTION CAUSES SIGNIFICANT HEAT INCREASES. DEFECT IS SO OBVIOUS IT IS DIFFICULT TO COMPREHEND IT PASSING SAFETY AND QUALITY CONTROL, AND ALLOWED TO LEAVE THE FACTORY. NEWMAR SAYS THE FIX IS TO RE-WORK THE COACH BODY TO ACCOMMODATE ROOM FOR THE TIRES. MAY INVOLVE REPLACEMENT OF A HOLDING TANK, CUTTING OF THE FLOOR, ECT. VEHICLE AT THIS TIME COULD NOT PASS A MN DOT INSPECTION. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 31, 2012. Source: NHTSA Office of Defects Investigation.