Owners filed 1 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 6 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Service Brakes
1
0
0
0
6 safety recalls
Part 573 reports
Steering › Critical Fasteners22V166000
Filed Mar 17, 20221,277 vehiclesNewmar Corporation
Defect. Newmar Corporation (Newmar) is recalling certain 2021-2022 New Aire, Essex, King Aire, Ventana, Kountry Star, London Aire, Dutch Star and Mountain Aire motorhomes. The upper bolt connecting the steering column may not have been properly tightened, causing the nut to loosen off the bolt, potentially resulting in loss of steering control.
Risk. Loss of steering control increases the risk of a crash.
Remedy. Dealers will inspect and tighten the upper and lower bolts as necessary, free of charge. Owner notification letters were mailed on May 16, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Steering › Hydraulic Power Assist › Pump21V822000
Filed Oct 19, 202138 vehiclesNewmar Corporation
Defect. Newmar Corporation (Newmar) is recalling certain 2020-2021 Essex, 2020-2022 King Aire and London Aire motorhomes. A machining defect may cause pressure to build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.
Risk. A loss of power steering assist increases the risk of a crash.
Remedy. On behalf of Newmar Corporation, Shyft Group will inspect the pump serial number, and replace the power steering pump if necessary, free of charge. Owner notification letters were mailed on December 22, 2021. Owners may contact Newmar's customer service at 1-800-731-8300.
Electrical System › Instrument Cluster/Panel21V700000
Filed Sep 9, 20211,554 vehiclesNewmar Corporation
Defect. Newmar Corporation (Newmar) is recalling certain 2019-2021 London Aire, Dutch Star, Essex, King Aire, Mountain Aire, 2020-2021 Ventana, and 2021 New Aire recreational vehicles. The instrument cluster may intermittently go blank while the vehicle is in motion.
Risk. A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Remedy. Dealers will update the control module software, and reroute and secure the ductwork, free of charge. Owner notification letters were mailed on November 8, 2021. Owners may contact Newmar's customer service at 1-800-731-8300.
Defect. Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
Risk. Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy. Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.
Steering › Critical Fasteners21V088000
Filed Feb 18, 2021253 vehiclesNewmar Corporation
Defect. Newmar Corporation (Newmar) is recalling certain 2020-2022 Dutch Star, King Aire, Essex, London Aire, and Mountain Aire motorhomes. The steering gear mounting bolts may become loose and back out, resulting in difficulty steering.
Risk. Difficulty steering, or the inability to steer in both directions, can increase the risk of a crash.
Remedy. On behalf of Newmar, Shyft Group Inc. will coordinate the recall repair and notify owners, and dealers will replace the steering gear mounting bolts and washers, free of charge. The recall is expected to began April 19, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21V 041.
Defect. Newmar Corporation (Newmar) is recalling certain 2021 Essex, Dutch Star, Mountain Aire, and London Aire motorhomes. The front leveling jacks may not be fastened correctly to the chassis, possibly causing the jacks to fail to support the weight of the motorhome.
Risk. If the front jacks fail, an unexpected drop can occur, increasing the risk of an injury.
Remedy. Newmar will notify owners, and dealers will inspect and repair the leveling jacks as necessary, free of charge. The recall began November 9, 2020. Owners may contact Newmar customer service at 1-800-731-8300.
What owners reported
Newest filings
Service Brakes
Filed Nov 24, 2021FL
This is concerning the brake system (disk rotor & pads) on a vehicle with 2600 miles when detected. Vehicle manufacture date was March 2021, owner possession July 27, 2021. There has not been any one's safety compromised. Front Rotors are experiencing scoring which I can only conclude began during delivery of 2300 miles from Nappanee, IN. to Bend, OR. by manufacture. The abnormal wear was detected at 2600 miles during my post drive safety inspection. The condition was inspected by Josam Truck Frame & Alignment in Orlando Fl. Mileage at inspection was 7700 miles My concern is that this abnormality of scoring taking place with such low mileage and that the condition more than likely began on the delivery drive. Therefore, I can only conclude that there may exist a manufacture defect or improper installation being conducted.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 17, 2022. Source: NHTSA Office of Defects Investigation.