Owners filed 1 complaints about this vehicle with federal regulators, most often about the seat belts. It has been recalled 4 times.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Seat Belts | 1 | 1 | 0 | 1 |
Defect. ON CERTAIN TRANSIT BUSES, THE U-JOINT ASSEMBLIES HAVE INADEQUATE SPLINE ENGAGEMENT ON ONE OF THE TWO END YOKES.
Risk. EXCESSIVE PLAY IN THE STEERING SYSTEM COULD DEVELOP AND, IF NOT CORRECTED, CAUSE A LOSS OF STEERING CONTROL WHICH COULD RESULT IN A CRASH.
Remedy. THE U-JOINT ASSEMBLY WILL BE INSPECTED AND REPLACED IF NECESSARY. THE RECALL BEGAN ON JUNE 10, 2007. OWNERS MAY CONTACT NEW FLYER AT 1-204-934-4874.
Defect. CERTAIN TRANSIT BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE FLASHING DECELERATION LAMPS WERE AN OPTIONAL ITEM FOR SOME OF THESE BUSES.
Risk. THE STANDARD REQUIRES THAT THE DECELERATION LAMP IS A SOLID LIGHT RATHER THAN A FLASHING LIGHT.
Remedy. DEALERS WILL REWIRE THE ELECTRICAL SYSTEM TO REMOVE THE FLASHING FUNCTION OR INSTALL A NEW PROGRAMMABLE LOGIC CONTROLLER (PLC) WHICH WILL MAKE THE LAMPS BURN STEADY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 5, 2007. OWNERS MAY CONTACT NEW FLYER AT 204-934-4874.
Defect. ON CERTAIN LOW FLOOR BUSES, THE POWER STEERING HOSE WAS INCORRECTLY INSTALLED.
Risk. THE HOSE CAN LEAK, CREATING THE RISK OF AN ENGINE FIRE.
Remedy. DEALERS WILL REPLACE THE HOSE. OWNER NOTIFICATION BEGAN JULY 1, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NEW FLYER AT 1-204-228-8984.
Defect. VEHICLE DESCRIPTION: TRANSIT BUSES. THERE COULD BE A CASTING DEFECT IN THE LEFT SIDE SPRING TOWER. THE SPRING TOWERS SUPPORT THE VEHICLE STRUCTURE, AND FAILURE OF A TOWER COULD CAUSE A SUDDEN SHIFT IN THE FRONT AXLE.
Risk. THIS CONDITION COULD LEAD TO LOSS OF CONTROL OF THE VEHICLE.
Remedy. DEALERS WILL REPLACE THE SPRING TOWER. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING MAY 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NEW FLYER AT 1-204-982-8181.
THIS IS IN REGARDS TO THE SHOULDER HARNESSES IN PIERCE TRANSIT BUSES, LAKEWOOD, WASHINGTON 98499. THE SHOULDER HARNESS IS A 2 PART SEAT BELT. DURING DRIVING CONDITIONS, THE SHOULDER HARNESS LOCKS UP RANDOMLY, AND PREVENTS THE SAFE OPERATION OF THE BUS. MANY BUS DRIVERS IN WASHINGTON STATE DO NOT WEAR THE SHOULDER HARNESS PART DUE TO THE INJURIES MANY DRIVERS HAS SUSTAINED WHEN WORN. USSC SEAT MANUFACTURER'S DEVELOP AND INSTALL THESE HARNESSES DIRECTLY ON THE SEATS. THERE ARE 4 MAJOR BUS COMPANIES WITH THESE SEATS AND THE SAME MALFUNCTIONS. THE COST TO REPAIR THEM IS MORE THAN THE COMPANIES WANT TO SPEND. THEREFORE BUSES WITH FAULTY EQUIPTMENT ARE ON THE ROAD DAILY. PASSENGERS AND FELLOW DRIVERS ARE AT SERIOUS RISK. POLICE AND WSP WILL NOT ENFORCE THE SEAT BELT LAW AND FORCE THE COMPANIES TO FIX THIS LETHAL PROBLEM. PLEASE INVESTIGATE AND FORCE COMPLIANCE UPON THE COMPANIES, AND THE MANUFACTURER.
1 of 1 complaints, reproduced as filed.
| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2013 | 0 | 2 | 0 | 0 | Routine |
| 2012 | 0 | 2 | 0 | 0 | Routine |
| 2011 | 0 | 3 | 0 | 0 | Routine |
| 2010 | 0 | 3 | 0 | 0 | Routine |
| 2009 | 0 | 2 | 0 | 0 | Routine |
| 2008 | 0 | 4 | 0 | 0 | Routine |
| 2007 | 0 | 1 | 0 | 0 | Routine |
| 2006 | 0 | 3 | 0 | 0 | Routine |
| 2005 | 0 | 6 | 0 | 0 | Routine |
| 2004 | 0 | 6 | 0 | 0 | Routine |
| 2003 | 0 | 2 | 0 | 0 | Routine |
| 2002 | 0 | 4 | 0 | 0 | Routine |
| 2001 | 0 | 6 | 0 | 0 | Routine |
| 2000 | 0 | 8 | 0 | 0 | Routine |
| 1999 | 0 | 9 | 0 | 0 | Routine |
| 1998 | 0 | 10 | 0 | 0 | Routine |
| 1997 — this page | 1 | 4 | 0 | 0 | Routine |
| 1996 | 0 | 3 | 0 | 0 | Routine |
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 11, 2007. Source: NHTSA Office of Defects Investigation.