No owner complaints are on file for this vehicle. It has been recalled 3 times.
Defect. ON CERTAIN TRANSIT BUSES, THE U-JOINT ASSEMBLIES HAVE INADEQUATE SPLINE ENGAGEMENT ON ONE OF THE TWO END YOKES.
Risk. EXCESSIVE PLAY IN THE STEERING SYSTEM COULD DEVELOP AND, IF NOT CORRECTED, CAUSE A LOSS OF STEERING CONTROL WHICH COULD RESULT IN A CRASH.
Remedy. THE U-JOINT ASSEMBLY WILL BE INSPECTED AND REPLACED IF NECESSARY. THE RECALL BEGAN ON JUNE 10, 2007. OWNERS MAY CONTACT NEW FLYER AT 1-204-934-4874.
Defect. CERTAIN TRANSIT BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE FLASHING DECELERATION LAMPS WERE AN OPTIONAL ITEM FOR SOME OF THESE BUSES.
Risk. THE STANDARD REQUIRES THAT THE DECELERATION LAMP IS A SOLID LIGHT RATHER THAN A FLASHING LIGHT.
Remedy. DEALERS WILL REWIRE THE ELECTRICAL SYSTEM TO REMOVE THE FLASHING FUNCTION OR INSTALL A NEW PROGRAMMABLE LOGIC CONTROLLER (PLC) WHICH WILL MAKE THE LAMPS BURN STEADY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 5, 2007. OWNERS MAY CONTACT NEW FLYER AT 204-934-4874.
Defect. ON CERTAIN LOW FLOOR BUSES, THE POWER STEERING HOSE WAS INCORRECTLY INSTALLED.
Risk. THE HOSE CAN LEAK, CREATING THE RISK OF AN ENGINE FIRE.
Remedy. DEALERS WILL REPLACE THE HOSE. OWNER NOTIFICATION BEGAN JULY 1, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NEW FLYER AT 1-204-228-8984.
| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2013 | 0 | 2 | 0 | 0 | Routine |
| 2012 | 0 | 2 | 0 | 0 | Routine |
| 2011 | 0 | 3 | 0 | 0 | Routine |
| 2010 | 0 | 3 | 0 | 0 | Routine |
| 2009 | 0 | 2 | 0 | 0 | Routine |
| 2008 | 0 | 4 | 0 | 0 | Routine |
| 2007 | 0 | 1 | 0 | 0 | Routine |
| 2006 | 0 | 3 | 0 | 0 | Routine |
| 2005 | 0 | 6 | 0 | 0 | Routine |
| 2004 | 0 | 6 | 0 | 0 | Routine |
| 2003 | 0 | 2 | 0 | 0 | Routine |
| 2002 | 0 | 4 | 0 | 0 | Routine |
| 2001 | 0 | 6 | 0 | 0 | Routine |
| 2000 | 0 | 8 | 0 | 0 | Routine |
| 1999 | 0 | 9 | 0 | 0 | Routine |
| 1998 | 0 | 10 | 0 | 0 | Routine |
| 1997 | 1 | 4 | 0 | 0 | Routine |
| 1996 — this page | 0 | 3 | 0 | 0 | Routine |
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 11, 2007. Source: NHTSA Office of Defects Investigation.