No owner complaints are on file for this vehicle. It has been recalled 4 times.
4 safety recalls
Part 573 reports
Electrical System › Propulsion System › Fuses, Relays, Contacts, and Shunts25V261000
Filed Apr 18, 2025139 vehiclesMotiv Power Systems
Defect. Motiv Power Systems, Inc. (Motiv) is recalling certain 2019-2022 F-53 and F-59 vehicles equipped with a Motiv Gen 5 EPIC powertrain. A support bracket may fatigue and break, allowing the main power disconnect to contact other structures and short.
Risk. An electrical short can shut down the high voltage system, resulting in a loss of drive power and increasing the risk of a crash.
Remedy. Motiv field support technicians will replace the bracket, free of charge. Owner notification letters were mailed June 9, 2025. Owners may contact Motiv customer service at 1-650-458-4804.
Vehicle Speed Control › Throttle › Throttle Position Sensor (tps)25V137000
Filed Mar 3, 2025222 vehiclesMotiv Power Systems
Defect. Motiv Power Systems, Inc. (Motiv) is recalling certain 2017-2020 E-450 and F-59 vehicles with Gen 4 EPIC powertrain, 2020-2023 E-450, F-59, and F-53 vehicles with a Gen 5 EPIC powertrain, and 2023-2025 Motiv F-59 and F-53 vehicles with a Gen 6 EPIC powertrain. A throttle position sensor (TPS) power wire connector pin may loosen, causing a loss of signal to the powertrain control module and a loss of drive power.
Risk. Loss of drive power increases the risk of a crash.
Remedy. Motiv field support technicians will inspect and repair, or replace the PCM connector, free of charge. Owner notification letters were mailed April 23, 2025. Owners may contact Motiv customer service at 1-650-458-4804.
Electrical System › Wiring24V698000
Filed Sep 19, 2024151 vehiclesMotiv Power Systems
Defect. Motiv Power Systems, Inc. (Motiv) is recalling certain 2017-2020 E-450 and F-59 vehicles equipped with a Motiv Gen 4 EPIC and 2020-2023 F-53 and F-59 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The wiring harness may be missing a heat shrink insulator and retention clip. The 12-volt control wires may deteriorate and loosen, causing a loss of connection to the high voltage (HV) batteries and drive power.
Risk. A loss of drive power increases the risk of a crash.
Remedy. Motiv field support technicians will inspect and correct any loose wiring, and replace damaged 12-volt control wires, free of charge. Owner notification letters were mailed November 21, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Electrical System › Propulsion System › Charging › Module › Software24V546000
Filed Jul 22, 2024200 vehiclesMotiv Power Systems
Defect. Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450, 2019-2023 F-59, and 2019-2020 F-53 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage (HV) batteries.
Risk. The shutdown of the HV batteries can cause a loss of power steering, brake power assist, and drive power, increasing the risk of a crash.
Remedy. Motiv will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 18, 2025. Source: NHTSA Office of Defects Investigation.