Motiv Power Systems: Electrical System › Propulsion System › Charging › Module › Software
Motiv Power Systems reported this defect to federal regulators on Jul 22, 2024 and put the number of vehicles at risk at 200. The repair is free for as long as the recall stands.
The defect
Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450, 2019-2023 F-59, and 2019-2020 F-53 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage (HV) batteries.
The risk
The shutdown of the HV batteries can cause a loss of power steering, brake power assist, and drive power, increasing the risk of a crash.
The remedy
Motiv will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
11 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2024 Motiv E-450 Bev Chassis | 0 | 2 | 0 | 0 |
| 2023 Motiv E-450 Bev Chassis | 0 | 3 | 0 | 0 |
| 2023 Motiv F-59 Bev Chassis | 0 | 4 | 0 | 0 |
| 2022 Motiv E-450 Bev Chassis | 0 | 3 | 0 | 0 |
| 2022 Motiv F-59 Bev Chassis | 0 | 5 | 0 | 0 |
| 2021 Motiv E-450 Bev Chassis | 0 | 3 | 0 | 0 |
| 2021 Motiv F-59 Bev Chassis | 0 | 5 | 0 | 0 |
| 2020 Motiv F-53 Bev Chassis | 0 | 4 | 0 | 0 |
| 2020 Motiv F-59 Bev Chassis | 0 | 4 | 0 | 0 |
| 2019 Motiv F-53 Bev Chassis | 0 | 2 | 0 | 0 |
| 2019 Motiv F-59 Bev Chassis | 0 | 4 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V546000.
Full record for the 2024 Motiv E-450 Bev Chassis → · Recalls carrying a do-not-drive advisory → · Where this data comes from →