Owners filed 4 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 5 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Suspension
1
0
0
0
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
1
0
0
0
Service Brakes, Air › Slack Adjusters
1
0
0
0
Electrical System
1
0
1
0
5 safety recalls
Part 573 reports
Equipment › Recreational Vehicle/Trailer08V257000
Filed Jun 5, 20088,587 vehiclesMonaco Coach Corporation
Defect. MONACO IS RECALLING CERTAIN MOTOR HOMES EQUIPPED WITH NORCOLD REFRIGERATORS. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK.
Risk. EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.
Remedy. MONACO IS WORKING WITH NORCOLD TO REPAIR THESE REFRIGERATORS. NORCOLD WILL PROVIDE THERMAL SWITCH KITS TO OWNERS ALONG WITH THE NECESSARY FORMS AND INSTRUCTIONS. THE RECALL BEGAN ON AUGUST 29, 2008. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR MONACO AT 1-800-685-6545.
Electrical System › 12v/24v/48v Battery › Cables01V292000
Filed Sep 10, 200183 vehiclesMonaco Coach Corp.
Defect. VEHICLE DESCRIPTION: MOTOR HOMES BUILT ON ROADMASTER CHASSIS. AS THE RESULT OF THE CLOSE PROXIMITY OF THE ENGINE SYSTEM IN RESPECT TO THE ROUTING OF THE 12-VOLT DC BATTERY CABLES, IT IS POSSIBLE FOR THE INSULATION ON THE BATTERY CABLE TO MELT AND CREATE A SHORT.
Risk. THIS COULD RESULT IN THE LOSS OF THE 12-VOLT DC SYSTEM AND ENGINE OPERATION, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL ADD TWO HEAT SHIELDS TO THE EXHAUST SYSTEM TO DEFLECT HEAT, AND ADD HEAT SHIELDING SLEEVE MATERIAL OVER THE BATTERY CABLES IN THE AREA OF EXPOSURE TO EXHAUST HEAT. OWNER NOTIFICATION BEGAN JULY 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MONACO AT 1-800-685-6545.
Defect. VEHICLE DESCRIPTION: CLASS A MOTOR HOMES EQUIPPED WITH SAFETY BELT ASSEMBLIES BUILT BY AM-SAFE. ON SOME SEAT BELTS, THE BUCKLE AND CONNECTOR MAY UNLATCH DURING A COLLISION.
Risk. SERIOUS INJURY OR DEATH COULD OCCUR IF THE VEHICLE OCCUPANT IS NOT PROPERLY RESTRAINED.
Remedy. DEALERS WILL INSPECT THE LAP BELTS AND, IF NECESSARY, REPLACE IT WITH A NEW BELT ASSEMBLY. AM-SAFE IS CONDUCTING THE OWNER NOTIFICATION. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT AM-SAFE AT 219-266-8330 OR MONACO AT 219-862-7211.
Unknown or Other01V019000
Filed Jan 23, 2001409 vehiclesMonaco Coach Corp.
Defect. VEHICLE DESCRIPTION: MOTOR HOMES PRODUCED ON ROADMASTER CHASSIS. THE WATER PUMP CONTROLLER CANNOT ADEQUATELY HANDLE CURRENT LOAD WHICH CAN RESULT IN OVERHEATING OF THE PUMP CONTROLLER.
Risk. THIS CREATES A POTENTIAL FOR A FIRE, INCREASING THE RISK OF INJURY TO A VEHICLE OCCUPANT.
Remedy. DEALERS WILL ADD A WIRE HARNESS AND RELAYS TO RELIEVE THE OVERLOAD POTENTIAL FROM THE WATER PUMP CONTROLLER. OWNER NOTIFICATION BEGAN MARCH 29, 2001. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MONACO AT 1-800-685-6545.
Engine and Engine Cooling › Cooling System › Hoses/Lines/Piping/Fittings00V233000
Filed Aug 16, 2000460 vehiclesMonaco Coach Corp.
Defect. VEHICLE DESCRIPTION: CLASS A MOTOR HOMES PRODUCED ON ROADMASTER CHASSIS. AS THE RESULT OF INCORRECT CRIMPING OF HYDRAULIC LINE FITTINGS, IT IS POSSIBLE THAT ONE OR MORE OF THE HYDRAULIC HOSES ON THE ENGINE-COOLING UNIT COULD BECOME DETACHED. THIS COULD ALLOW HYDRAULIC FLUID TO BE SPRAYED IN THE ENGINE COMPARTMENT AREA.
Risk. THIS COULD RESULT IN A FIRE.
Remedy. DEALERS WILL REPLACE THE HYDRAULIC HOSES AND THEIR FITTINGS.
What owners reported
Newest filings
Suspension
Filed Jul 30, 2018106,000 milesCA
TL* THE CONTACT OWNS A 2000 MONACO COACH SIGNATURE. WHILE DRIVING 45 MPH, THE TAG AXLE FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND REPAIRS. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 106,000. **TR *TR
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 13, 200829,000 milesFL
TL*THE CONTACT OWNS A 2000 MONACO SIGNATURE. WHILE DRIVING DOWN THE COLORADO MOUNTAINS AT AN UNKNOWN SPEED, THE SERVICE BRAKES AND EMERGENCY BRAKES FAILED. THE CONTACT HAD TO SHIFT INTO FIRST GEAR TO IN ORDER TO STOP THE VEHICLE. HE PLACED BRICKS BEHIND THE TIRES TO KEEP THEM FROM ROLLING. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE ROTORS SEPARATED FROM THE HUB. THE MANUFACTURER DENIED ANY RESPONSIBILITY FOR THE FAILURE, AND INFORMED THE CONTACT THAT IT WAS HIS RESPONSIBILITY TO KEEP THE VEHICLE IN GOOD DRIVING CONDITION. THE CURRENT MILEAGE WAS 32,000 AND FAILURE MILEAGE WAS 29,000. UPDATED 07/29/08 *BF THE CONSUMER STATED THERE WAS NO EMERGENCY BRAKE TO PREVENT AN ACCIDENT. UPDATED 07/29/08. *JB
Service Brakes, Air › Slack Adjusters
Filed Jan 31, 200740,000 milesMI
AUTOMATIC BRAKE SLACK ADJUSTERS ON DRIVE AXLE DO NOT FUNCTION. SINCE DISCOVERING THIS PROBLEM I HAVE HAD TO HAVE THE SLACK ADJUSTERS MANUALLY ADJUSTED. PROBLEM WAS NOT DISCOVERED UNTIL I HAD TO PULL TO THE SIDE OF A MOUNTAIN ROAD IN COLORADO DUE TO ENGINE OVERHEATING. THE GRADE AT THAT POINT WAS APPROXIMATELY 3% AND THE COACH BEGAN TO ROLL BACKWARDS AFTER SETTING THE PARKING BRAKE. PARKING BRAKE DOES NOT HOLD ADEQUATELY AFTER PROPER ADJUSTMENT OF SLACK ADJUSTERS. I HAVE NO WAY TO TEST THE HOLDING POWER OF THE PARKING BRAKE, HOWEVER WITH THE TRANSMISSION IN DRIVE AND ENGINE SET AT HIGH IDLE (APPROXIMATELY 1,000 RPM) THE BRAKES WILL NOT HOLD THE COACH FROM MOVEMENT. *NM
Electrical SystemFire
Filed Jul 3, 200653,851 milesTX
WHILE TRAVELING EAST ON I 40, 70 MILES EAST OF BARSTOW CA MY ALTERNATOR MALFUNCTIONED CAUSING THE ISOLATOR BAR TO MELT CAUSING THE ALTERNATOR TO SEND 25 VOLTS THROUGH THE COACH BURNING UP THE COACH BATTERIES AND STARTING A FIRE IN THE CABINET ABOVE THE DRIVERS HEAD. I WAS ABLE TO PULL OFF THE FREEWAY SAFELY AND EXTINGUISH THE FIRE WITH THE FIRE EXTINGUISHER, ALSO SEVERAL SWITCHES BURNED UP. AT THIS TIME THE INVERTOR, SOLENOID, NUMEROUS FUSES, AND THE ELECTRONIC BOARDS IN THE AC BURNED OUT. I GOT THE VEHICLE PARKED SAFELY AND HAD THE VEHICLE TOWED TO A REPAIR FACILITY WHERE THEY WERE ABLE TO GET THE VEHICLE RUNNING BY REPLACING THE ALTERNATOR & ISOLATOR. HOWEVER THEY WERE NOT ABLE TO REPAIR THE OTHER DAMAGE. I WENT TO ANOTHER REPAIR FACILITY WHERE THEY REPLACED THE INVERTER & AC BOARDS AND SECURED THE WIRES WHERE THE FIRE OCCURRED TO PREVENT FURTHER DAMAGE. IT APPEARS THAT A SAFETY FEATURE FAILED CAUSING A DANGEROUS ELECTRICAL FIRE. PLEASE NOTE THAT THIS IS THE SECOND FIRE I HAVE HAD IN THIS COACH. THE FIRST WAS WHEN THE VEHICLE WAS PARKED AND I DID NOT BELIEVE CREATED A SAFETY RISK. IT WAS AN ELECTRICAL FIRE ALSO BUT WAS A ROPE LIGHT THAT THEY HAD PLACED IN THE CEILING AND I DID NOT THINK WAS CONNECTED TO THE VEHICLE SYSTEMS. I NOTIFIED MANUFACTURER AND THEY OFFERED ME $500.00 TO GO TO THE REPAIR SHOP, BUT I DECLINED AND SIMPLY REMOVED THE HAZARD. ON BOTH OCCASIONS I HAVE NOTIFIED THE MANUFACTURER. THEY TOLD ME THAT THEY REPORTED ALL FIRES TO YOU. *JB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 5, 2008. Source: NHTSA Office of Defects Investigation.