1995 Mitsubishi Caribbean Montero

Defect. VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE BOLT SECURING THE CRANKSHAFT PULLEY CAN BECOME LOOSE AND THE PULLEY COULD FALL OFF THE VEHICLE.

Risk. THE CONDITION CAN RESULT IN A LOSS OF POWER STEERING ASSIST, INCREASING THE RISK OF A CRASH.

Remedy. ON THE MIRAGE VEHICLES, THE DEALERS WILL INSTALL A NEW, IMPROVED CRANKSHAFT PULLEY BOLT ON THE OLDER ENGINES. ON NEW ENGINES WHICH ALREADY HAVE THE IMPROVED BOLT, THE DEALER WILL TIGHTEN THE CRANKSHAFT PULLEY BOLT TO THE CORRECT TORQUE SPECIFICATION. ON THE MONTERO MODELS, DEALERS WILL TIGHTEN THE CRANKSHAFT PULLEY BOLT TO THE CORRECT TORQUE SPECIFICATIONS. IF THE BOLT IS DAMAGED, IT WILL BE REPLACED.

CRANKSHAFT PULLEY BOLT , I DRIVE FROM MY JOB TO MY HOME AND I LOST POWER STEERING AND BROKE MANY PARTS ON THIS AREA. *TR

1. CRANK SHAFT PULLEY CAME OFF WHILE DRIVING DOWN FREEWAY. POWER STEERING WENT OUT, AC WENT OUT,WATER PUMP COULD NOT FUNCTION. 2.WE COULD HAVE BEEN A WRECK. I HAD MY KIDS WITH ME AND WIFE, IT WAS SCARY. 3. I HAD THE VEHICLE TOWED TO A WELL KNOWN FOREIGN CAR TECH. HE INFORMED ME THAT THERE WAS A OPEN RECALL FOR THIS PARTICULAR PROBLEM AND I NEED TO CALL BAKERSFIELD CA. MITSUBISHI DEALER TO GET THE REPAIR DONE. THEY WERE RUDE AND COULD CARE LESS AND SAID THEY WOULD NOT FIX THE PROBLEM BUT DID KNOW OF THE RECALL INITIALLY WHEN I SPOKE WITH THEM. I THEN TRIED SELMA CA. AUTU MALL .THEY SAID THEY KNEW OF THE RECALL AND WOULD DO THE REPAIR. I HAD THE VEHICLE TOWED PAID $150.00 TO DO THIS . THEY CALLED BACK AND BASICALLY SAID THEY WOULD NOT DO THE REPAIR. I THEN HAD THE VEHICLE TOWED TO ALPINE AUTOHAUSE TO DO THE REPAIR WHICH COST ANOTHER $150.00 . I HAD TO PAY $776.55 FOR THE REPAIR .THIS IS THE ONLY FAMILY VEHICLE THAT WE HAVE SO I HAD TO PAY OUT OF MY OWN POCKET. WE HAD TO HAVE A VEHICLE. ALPINEAUTOHAUSE IS A WITNESS TO THE FACT THAT THE REPAIR IS THE RECALL PROBLEM. BOTH DEALERS COULD CARE LESS ABOUT US, AND THEY WERE RUDE TO US. THE ONE IN SELMA TOLD ME THAT I WAS ARGUING A LOST CAUSE AND SHOULD BASICALLY MOVE ON. THE ONE IN BAKERSFIELD THE HEAD LADY TOLD ME THAT IN SO MANY WORDS THAT SHE DIDN'T CARE. IS THERE HELP FOR PEOPLE LIKE ME? I THINK THAT THESE DEALERSHIPS DO THIS OFTEN AND PEOPLE COULD HAVE BEEN EASILY KILLED AND THEY DIDN'T CARE. *JB