Page 3 of 6 · complaints 101–150 of 282

2004 Mini Cooper complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Steering
Filed Apr 23, 201286,500 milesCA

LOST POWER STEERING WHEN DRIVING ON THE FREEWAY. FEELS LIKE THE STEERING LOCKS UP BUT CAN STILL STEER WHEN USING A LOT OF STRENGTH. SINCE FIRST INCIDENT, THIS HAS HAPPENED AGAIN SEVERAL TIMES. USUALLY AFTER DRIVING FOR ABOUT FIVE MINUTES. *TR

Steering
Filed Apr 10, 2012120,760 milesOH

WHILE DRIVING APPROX 35 MPH MY MINI SUDDENLY FELT AS IF I HAD SEVERAL FLAT TIRES. I PULLED OVER AND CHECKED ALL MY TIRES. I HAD NO POWER STEERING, IT WAS EXTREMELY DIFFICULT TO STEER THE MINI. (I HAVE DRIVEN CARS IN THE PAST WITHOUT POWER STEERING) IT TOOK ALL MY STRENGTH TO DRIVE THE MINI TO MY DESTINATION. I TURNED OFF THE MINI AND CALLED MY HUSBAND. WHEN I RESTARTED THE MINI I HAD POWER STEERING. IT CONCERNS ME THAT THE POWER STEERING WHEN OUT WHILE DRIVING WITHOUT ANY WARNING. *TR

Steering
Filed Mar 27, 201249,939 milesPA

DRIVING CAR ON HIGHWAY ROUNDING CURVE, POWER STEERING FAILED COMPLETELY. *TR

Steering
Filed Mar 26, 2012NJ

POWER STEERING PUMP FAIL. NO CHECK ENGINE LIGHT OR ANY WARNING LIGHT. FOUND OUT THAT ITS NOT WORKING WHILE DRIVING!!! I COULDN'T TURN MY STEERING WHEEL IT BECAME VERY STIFF. ITS VERY DANGEROUS AND VERY EXPENSIVE TO REPLACE. ABOUT $900 FOR THE PART ONLY! *TR

Steering
Filed Mar 26, 201290,000 milesCA

POWER STEERING FAILED WHILE IN TRAFFIC JAM. VEHICLE EXTREMELY HARD TO STEER. FOURTH INCIDENT OF THIS HAPPENING. THIS IS THE SECOND COMPLAINT FILED WITH NHTSA. OWNER WAS CONTACTED BY BMW IN AUGUST 2011 FOR COMPLAINT REVIEW, BUT OWNER HAS NOT HEARD BACK FROM THEM AND CANNOT GET THROUGH TO TELEPHONE NUMBER GIVEN BY BMW. *TR

Steering
Filed Mar 25, 201296,804 milesMI

MY POWER STEERING WENT OUT TODAY WHILE DRIVING. IT WAS ONE OF THE MOST SCARY EXPERIENCES I HAVE EVER HAD. I ADORE MY LITTLE CAR, BUT TODAY IT MADE ME SO SCARED I AM NOT SURE I AM OK DRIVING HER ANY MORE. WHILE DRIVING ON A LOCAL ROAD, I NOTICED THAN MY STEERING WHEEL WAS VERY STIFF. I STARTED TO TURN INTO THE LEFT-TURN LANE AND COULD BARELY DO IT, THEN TRIED TO TURN LEFT AND ALMOST HIT THE CARS AROUND ME BECAUSE I HAD TO USE ALL OF MY STRENGTH TO MAKE THE TURN. MY POWER STEERING WENT WITHOUT ANY WARNING, NONE. I HAVE NEVER EXPERIENCED SOMETHING LIKE THIS BEFORE, I HAD NO IDEA WHAT WAS HAPPENING. I IMMEDIATELY LOOKED ONLINE WHEN I GOT HOME TO LEARN MORE ABOUT WHAT HAPPENED AND HOW MUCH THIS REPAIR WILL COST AND WAS AMAZED AND VERY DISAPPOINTED TO SEE SO MANY SIMILAR ACCOUNTS BY OTHER 2004 COOPER OWNERS. I FEEL LUCKY AFTER READING OTHERS STORIES THAT IT HAPPENED TO ME ON A LOCAL ROAD CLOSE TO HOME. I ALSO JUST LOOKED IN MY FILE AND SEE THAT MY POWER STEERING COOLING FAN WAS REPLACED 9 MONTHS AGO WHEN MY CAR WAS AT THE DEALERSHIP FOR OTHER REPAIRS. MINI / BMW, HOW CAN YOU IGNORE THIS INCREDIBLE ISSUE AND DANGER? *TR

Steering
Filed Mar 24, 2012112,987 milesSC

WHILE DRIVING THE POWER STEERING INEXPLICABLY WENT OUT WITHOUT WARNING MAKING STEERING AND CONTROLLING THE VEHICLE DIFFICULT. THE PROBLEM WAS POTENTIALLY QUITE DANGEROUS DUE TO ITS UNEXPECTED NATURE. IF I WAS NOT TRAVELING STRAIGHT AT THE TIME OF THE FAILURE WHICH SHOWED ITSELF AS I BEGAN MY NEXT TURN AND HAD BEGUN A TURN WHEN THE SYSTEM FAILED IT WOULD HAVE BEEN ALMOST IMPOSSIBLE TO CONTROL THE CAR. SERIOUS AND DANGEROUS ISSUE. *TR

Steering
Filed Mar 22, 2012144,000 milesMI

STEERING BECAME DIFFICULT WHILE DRIVING REQUIRING FULL ARM STRENGTH TO TURN WHEEL. AN ACCIDENT COULD EASILY HAVE OCCURRED IF OTHER VEHICLES WERE IN THE AREA WHERE I WAS TURNING. VEHICLE NOW REQUIRES WIDE RADIUS TO TURN. A VERY DANGEROUS SITUATION. I HAVE A STRONG UPPER BODY BUT ANYONE DRIVING 2004/05 MINIS WITH THIS STEERING PROBLEM SHOULD TAKE CARE AND HAVE DEALERSHIP FIX AND PAY FOR THE REPAIR. *TR

Steering
Filed Mar 10, 201273,682 milesMN

INTERMITTENT POWER STEERING FAILURE. POWER STEERING PUMP REMAINS ON AFTER SHUTTING OFF THE CAR AND DRAINS THE BATTERY. *TR

Steering
Filed Mar 10, 20128,300 milesMA

I BOUGHT THIS VEHICLE NEW IN 2004, AND HAVE HAD CONSISTENT PROBLEMS WITH THE STEERING, MOST RECENTLY ON FRIDAY, MARCH 9, 2012. I HAVE TAKEN IT TO THE MINI COOPER DEALER AT LEAST FOUR TIMES FOR THIS PROBLEM. THE POWER STEERING PUMP HAS BEEN REPLACED, SO HAS THE STEERING COLUMN, AS WELL AS THE LOWER STEERING SHAFT SPINDLE. STILL, THE POWER STEERING FUNCTION GOES OUT WITHOUT WARNING. IT IS EXCEEDINGLY DANGEROUS AND I HAVE TO DRIVE THIS CAR TO DO MY JOB, AND I'M SPOOKED BY IT. *TR

Steering
Filed Mar 5, 201252,000 milesCA

TECHNICALLY THERE WERE 3 INCIDENTS WITH MY 04 MINI COOPER. OUT OF NOWHERE, WHILE DRIVING DOWN A BUSY STREET, THE POWER STEERING JUST STOPPED WORKING. LUCKILY I WAS IN THE FAR RIGHT LANE, AND SLOWED ENOUGH TO VEER TO THE ROADSIDE AND CALL FOR ASSISTANCE. WHEN THE CAR WAS TAKEN TO A MECHANIC, I WAS TOLD THE POWER STEERING PUMP WAS BAD AND NEEDED TO BE REPLACED. ALSO, I WAS TOLD THAT IT HAPPENS FREQUENTLY WITH MINI'S. HOWEVER, I DID NOT ASK THEM TO REPLACE MY PUMP, I WANTED A SECOND OPINION. OUT OF NOWHERE MY CAR STARTED TO DRIVE WITHOUT ANY ISSUE WHATSOEVER. I GOT A SECOND OPINION AND WAS TOLD IN ABOUT A YEAR, IT WOULD NEED TO BE REPLACED, BUT THEY TOO MENTIONED THIS ISSUE WITH MINI'S. I WAS SHOCKED. WEEKS LATER, I WAS MAKING A LEFT TURN AND THE POWER STEERING WENT OUT. I BARELY MISSED A BUS STOP ON THE CORNER, FULL OF PEOPLE. SHAKEN, I AGAIN CALLED MINI AND ASKED ABOUT A RECALL OR ANY PROCEDURES TOWARD HAVING ONE MADE. OBVIOUSLY, THEY WERE UNHELPFUL, BUT THEY TOO DIVULGED THAT THIS IS A COMMON PROBLEM. MY CAR STARTED TO DRIVE NORMALLY ONCE MORE, BUT I DROVE AS LITTLE AS POSSIBLE WHILE I CONTINUED MY RESEARCH. A THIRD TIME, I COULDN'T EVEN GET MY CAR OUT OF THE DRIVEWAY AND I DECIDED THAT WAS IT. I WAS JUST GOING TO TAKE IT TO A MINI DEALERSHIP AND HAVE THE PUMP REPLACED. WHEN I CALLED WITH MY SITUATION AND THEN TOLD THEM I BELIEVED MY POWER-STEERING PUMP WAS NEEDING TO BE REPLACED, THEY DIDN'T ARGUE OR SAY THEY'D LOOK INTO IT, THEY BASICALLY AGREED, AND GAVE AN ESTIMATE. I TOO

Steering
Filed Feb 29, 201260,000 milesTX

WITH OUT ANY ADVICE, THE STEERING TURNS RIGID AND HARD TO MANIPULATE,I CHECKED THE FLUID AND IT LOOKS FINE AND CLEAN. *TR

Steering
Filed Feb 20, 2012VA

WHILE DRIVING, I NOTICED IT BECAME MARKEDLY MORE DIFFICULT TO TURN THE WHEEL. I WAS ABLE, WITH EFFORT, TO DRIVE SAFELY TO MY DESTINATION. WHEN IT WAS TIME TO RETURN HOME, THE POWER STEERING WAS WORKING FOR THE FIRST 4 OR SO MILES, THEN IT GAVE OUT AGAIN. *TR

Steering › Hydraulic Power Assist System
Filed Feb 15, 201246,995 milesCA

TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE POWER STEERING COMPLETELY FAILED AND THE STEERING WHEEL SEIZED. THE VEHICLE HAD TO BE TOWED TO THE DEALER FOR ASSISTANCE. THE DEALER REPLACED THE ENTIRE POWER STEERING SYSTEM BECAUSE THE ELECTRONIC POWER ASSIST PUMP COULD NOT BE REPLACED BY ITSELF. THE FAILURE MILEAGE WAS 46,995 AND THE CURRENT MILEAGE WAS 48,000. UPDATED 03/14/12*LJ ALSO, THE AUXILIARY COOLING FAN WAS REPLACED. UPDATED 04/18/12

Steering
Filed Feb 13, 201298,000 milesAL

TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND WAS DIFFICULT TO CONTROL. THE CONTACT INSPECTED THE VEHICLE AND THE FAILURE WAS LOCATED AT THE POWER STEERING PUMP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 98,000.

Steering
Filed Feb 8, 2012FL

TOOK CAR INTO DEALER AND THEY SAID THE POWER STEERING PUMP NEEDS TO REPLACED, WHICH WOULD COST $1050.00 FOR PARTS AND LABOR. PRIOR TO TAKING IT INTO DEALER, THE STEERING WHEEL LOCKED UP ON SEVERAL OCCASIONS, WHICH CAUSED ME TO USE ALL MY STRENGTH TO GET THE CAR TO STEER. ON FEBRUARY 5, 2012, THE STEERING WHEEL LOCKED UP, I PARKED THE CAR, AND THE POWER STEERING PUMP FAN RAN CONTINUOUSLY UNTIL IT DRAINED THE BATTERY. I HAVE READ ONLINE THAT MINI COOPER OWNERS ARE TRYING TO GET BMW TO RECALL THIS DEFECT, BUT THEY WILL NOT. I ALSO READ THAT NHTSA CHECKED INTO THIS, BUT I DO NOT KNOW WHAT THE OUTCOME WAS. *TR

Steering
Filed Feb 7, 201254,620 milesGA

POWER STEERING PUMP WENT OUT COMPLETELY WITHOUT WARNING AS I WAS DIVING AT A LOW SPEED. STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN, MAKING THE CAR VERY DANGEROUS TO MANEUVER OUT OF TRAFFIC AND PARK SAFELY. NARROWLY AVOIDED HITTING PEDESTRIANS DUE TO MY INABILITY TO TURN STEERING WHEEL. *TR

Power Train
Filed Feb 5, 2012824,000 milesAL

I HAD ONLY HAD MY MINI FOR ABOUT TWO MONTHS AND WAS DRIVING FROM HUNTSVILLE, AL TO TUSCALOOSA, AL FOR AN EVENT FOR MY DAUGHTER. THE CVT WENT OUT AND I HAD TO RENT A VEHICLE TO GO. THEN WHEN I GOT IT FIXED THEY TOLD ME IT WOULD BE ABOUT 2,000.00 DOLLARS BUT WHEN I WENT TO PICK IT UP IT WAS 6,000.00. THEN ABOUT A MONTH AGO 1/2012 MY POWER STEERING STARTED MESSING UP AND TOOK TO MY MECHANIC. HE THOUGHT IT WAS HOPEFULLY JUST A LOOSE HOSE AND GOT IT WORKING AGAIN. HOWEVER TWO WEEKS AGO IT WENT OUT AGAIN AND HE CHECKED IT OUT AND THE POWER STEERING PUMP WAS TOAST. DOES NOT EVEN HAVE 100,000 MILES ON IT. I AM VERY DISAPPOINTED WITH IT. *TR

Steering
Filed Feb 1, 201254,000 milesTX

TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING ONLY FUNCTIONED INTERMITTENTLY. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 55,000. THE VIN WAS UNAVAILABLE.

Steering
Filed Jan 30, 201275,000 milesCA

TL* THE CONTACT OWNS A 2004 MINI COOPER .THE CONTACT STATED THAT WHILE DRIVING IN REVERSE, THE POWER STEERING SEIZED MOMENTARILY BEFORE RESUMING NORMAL OPERATION INDEPENDENTLY. THE CONTACT HAD EXPERIENCED THE FAILURE AT LEAST TWICE. THE DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 84,000. THE VIN WAS NOT AVAILABLE.

Steering
Filed Jan 24, 201280,000 milesPA

POWER STEERING FAILED MAKING IT DIFFICULT TO DRIVE/ TURN VEHICLE. THIS HAS HAPPENED MULTIPLE TIMES. TYPICALLY THE POWER STEERING COMES BACK AFTER A MINUTE OR TWO BUT DURING THE LATEST INCIDENT IT DID NOT COME BACK ON. *TR

Steering
Filed Jan 23, 201250,700 milesNY

POWER STEERING FAILED WHILE ON A HIGHWAY. *TR

Electronic Stability Control (esc)Fire
Filed Jan 21, 201230,000 milesNY

VERY DISAPPOINTED WITH MINI COOPER AND THE CORPORATION OF BMW ON HOW THEY HANDLED MY ISSUES WITH MY 2004 MINI. I CAME TO THE DEALERSHIP SEVERAL TIMES IN RAMSEY, NEW JERSEY WITH THE REPAIRS THAT WERE RECALLED. I HAD PRINTED THE RECALLS AS EVIDENCE THAT THERE WERE IDENTICAL ISSUES AS THE REPAIRS NEEDED TO MY CAR! THE DEALERSHIP IGNORED AND REFUSED TO EVEN LOOK AT THE RECALLS ON PAPER AND TO MY DISMAY I WAS FORCED TO PAY OUT-OF-MY-OWN POCKET! I HAD NO CHOICE BECAUSE OF MY CONCERN TO DRIVE A 'SAFE' VEHICLE. TO MY DISAPPOINTMENT I HAD TO RETURN BACK TO THE DEALERSHIP WITH THE SAME AND ADDITIONAL ISSUES THAT WERE NO REPAIRED! THE NEXT DAY THE MANAGER ASSURED ME THAT ALL WAS TAKEN CARE OF AND THE CAR WAS FINALLY SAFE! WRONG AGAIN! WITH ADDITIONAL CALLS TO BOTH THE DEALERSHIP AND BMW I STILL DID NOT HAVE A SOLUTION NOR A SAFE CAR! . THE ISSUES WERE: 1.BRAKE LIGHT BEING REPLACED MULTIPLE TIMES AND THEN CAUSED A FIRE. 2.STEERING 3.STABILITY CONTROL ULTIMATELY, I HAVE CONTACTED NHTSA SEVERAL TIMES TO ASSIST AND THE RESPONSE WAS TO CONTACT THE DEALER. I'M AT THE POINT I NEED TO NOW TAKE THIS TO A NEW LEVEL TO RESOLVE THIS SITUATION. *TR

Steering
Filed Jan 15, 201284,500 milesME

LENT CAR TO BOYFRIEND TO DRIVE ME TO BOSTON (100 MILE ONE WAY). ON THE WAY HOME HE STOPPED AT A STORE APPROXIMATELY 10 MILES FROM THE HOUSE. WHEN HE CAME BACK OUT OF THE STORE ( WAS IN STORE APPROXIMATELY 10 MINUTES) THE POWER STEERING NO LONGER WORKED. IT WAS LIKE TRYING TO STEER THROUGH CONCRETE FOR HIM. A FEW DAYS LATER HE TRIED THE CAR AND IT ALL WORKED FINE AGAIN. BASED ON PRIOR COMPLAINTS FILED, I AM CONCERNED THAT THE ISSUE WILL REOCCUR WHEN I AM DRIVING CAUSING OBVIOUS SAFETY CONCERNS, OR THAT IT MAY CATCH FIRE (BASED ON OTHER COMPLAINTS FILED FOR SIMILAR ISSUES) AND THAT I WILL BE FACING THE COST OF REPLACING THE POWER STEERING UNIT (WHICH DOES NOT SOUND LIKE IT HAS BEEN REENGINEERED SINCE THIS ISSUE BECAME KNOWN).

Steering
Filed Jan 6, 201298,000 milesCO

POWER STEERING FROZE UP AS WE TURNED A CORNER AND THEN DIED OUT COMPLETELY. IT HAS NEVER RETURNED. VERY CLOSE TO CAUSING A COLLISION BECAUSE OF THE LOSS OF POWER STEERING. *TR

Steering
Filed Jan 3, 201290,000 milesCT

WHILE DRIVING THE POWER STEERING CUT OUT CREATING AN UNSAFE DRIVING CONDITION. OVER THE NEXT 20,000 MILES THE POWER STEERING WOULD INTERMITTENTLY COME BACK AND GO OUT MORE THAN A DOZEN TIMES UNTIL EVENTUALLY FAILING COMPLETELY. *TR

Steering
Filed Dec 15, 201125,000 milesPA

THE CARS POWER STEERING STARTED FAILING FOR A FEW SECONDS WHILE DRIVING AT SLOW SPEED. THIS HAS HAPPENED AT LEAST 20 OR MORE TIMES OVER THE LAST 2 YEARS. THE STEERING OF THE VEHICLE BECOMES EXTREMELY HARD. THERE IS NO WARNING THAT THIS WILL OCCUR, SO CLEARLY IT COULD RESULT IN AN ACCIDENT. IN THE LAST 12 MONTHS, THE POWER STEERING HAS STARTED TO FAIL WHEN THE CAR IS STARTED, BUT STARTED WORKING AGAIN IF THE CAR WAS RESTARTED OR AFTER A SHORT PERIOD OF TIME. THIS WEEK, AFTER 3 HOURS OF DRIVING, THE CAR WAS PARKED FOR 15 MINUTES, WHEN THE CAR WAS RESTARTED THERE WAS NO POWER STEERING AT ALL DURING ANOTHER 5 MINUTES OF DRIVING. THE CARE WAS STOPPED FOR ANOTHER 20 MINUTES AND WHEN RESTARTED POWER STEERING WAS RESTORED. I AM VERY CONCERNED THAT THIS FAILURE COULD OCCUR DURING HIGH SPEED MANEUVERING AND COULD RESULT IN A MAJOR ACCIDENT. I FEEL THAT I HAVE BEEN LUCKY TO DATE THAT I HAVEN'T BEEN IN A SITUATION THAT RESULTED IN AN ACCIDENT, PRECISE CONTROL OF THE VEHICLE IS IMPOSSIBLE WITHOUT THE POWER STEERING. *TR

Steering
Filed Dec 12, 2011120,000 milesCA

TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED WITHOUT WARNING, CAUSING EXTREME DIFFICULTY IN STEERING CONTROL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000.

Steering
Filed Dec 8, 2011120,000 milesNY

STEERING FLUID PUMP WAS JUST REPLACED A FEW WEEKS AGO, PROBLEM HAS RETURNED AND WILL NOT GO AWAY... STEERING WHEEL VERY RIGID HARD TO TURN. VERY DIFFICULT TO MAKE TURNS, ALOT OF EFFORT TO TURN THE STEERING WHEEL. TRYING TO MAKE A SHARP OR QUICK TURN IF NEEDED, WOULD BE DANGEROUS & ALMOST IMPOSSIBLE. I RECENTLY RESEARCHED AND FOUND THAT THOUSANDS OF 04 MINI COOPERS HAD THIS SAME PROBLEM. *TR

Steering
Filed Dec 4, 201167,200 milesPA

POWER ASSISTED STEERING WILL CEASE WORKING WHILE DRIVING, MAKING THE CAR VERY, VERY DIFFICULT TO STEER/CONTROL. THIS PROBLEM IS CURRENTLY INTERMITTENT, BUT WHEN IT DOES HAPPEN IT IS VERY SCARY. CURRENTLY, I WILL NOT ALLOW MY WIFE OR GRANDCHILDREN IN THE CAR UNTIL I FIX THIS PROBLEM. MINI USA THRU MAIN LINE MINI, BALA CYNWYD, PA STATED NO RECALL FOR THIS VEHICLE VIA EMAIL. RESEARCH OF NHTSA ONLINE DATA BASE SHOWS 113 REPORTED COMPLAINTS FOR YEAR 2004 MINI'S AND 120 FOR YEAR 2005 FOR STEERING PROBLEMS AND NO FIX BY BMW. THIS IS A SERIOUS SAFETY PROBLEM AND SUGGEST READERS FILE COMPLAINTS AND HOPE IT DOES NOT TAKE A DEATH TO GET SOMEONE'S ATTENTION. *TR

Steering
Filed Dec 1, 201180,000 milesTX

TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT IMMEDIATELY AFTER STARTING THE VEHICLE, THE POWER STEERING FAILED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON THREE OCCASIONS. DURING THE MOST RECENT FAILURE, THE POWER STEERING PUMP CONTINUED TO RUN AFTER THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 89,000.

Steering › Electric Power Assist System
Filed Nov 30, 201163,000 milesMD

I AM THE ORIGINAL OWNER OF A 2004 MINI COOPER S, NOW WITH A POWER STEERING PROBLEM. THE POWER STEERING REPEATEDLY FAILS FOR NO DETECTABLE REASON--THIS ACCORDING TO MY MINI/BMW MECHANIC. I DRIVE THE CAR FOR APPROXIMATELY 15 MILES AND THE POWER STEERING FAILS. I SHUT THE CAR OFF, LET IT COOL AND RESTART IT. IT RETURNS TO NORMAL AND THEN AGAIN FAILS AFTER A FEW MILES. THE ON-BOARD COMPUTER RECORDS THE FAILURE, BUT DOES NOT EXPLAIN IT IN A WAY THAT WOULD SUGGEST A SOLUTION. THE CAR'S COMPUTER READS: "FAULT STORED: SHORT CIRCUIT/OPEN CIRCUIT AT CONTROL UNIT." HENCE, MY MECHANIC HAS NO IDEA OF HOW TO FIX IT SHORT OF REPLACING THE ENTIRE SYSTEM WHICH, AS HE SAYS, IS NO GUARANTEE THAT THE PROBLEM WILL STOP. AS IT IS, THE CAR IS UNSAFE TO DRIVE, AND I WILL NO LONGER PERMIT MY WIFE TO DRIVE IT. I DO HOPE THE NHTSA WILL LOOK INTO THIS ISSUE. I READ ONLINE THAT ALLEGEDLY IS INVESTIGATING THE ISSUE, AND I WOULD BE HAPPY TO PROVIDE MY MECHANIC'S WRITTEN EVALUATION IF IT WOULD CONTRIBUTE TO YOUR RESEARCH. THE STEERING NOW FAILS EACH TIME I DRIVE THE AUTOMOBILE. THANK YOU FOR YOUR ATTENTION. *KB

Steering › Hydraulic Power Assist SystemFire
Filed Nov 30, 2011OR

WHILE DRIVING IN A 35MPH ZONE, SMOKE STARTED COMING OUT FROM UNDER THE HOOD (BONNET). DRIVER NOTICED ODD STEERING RESPONSE SHORTLY BEFORE SMOKE APPEARED. REPAIR SHOP NOTED POWER STEERING PUMP FAILURE CAUSING WIRING LOOM FIRE. RESEARCH HAS FOUND NUMEROUS POWER STEERING PUMP FAILURES ON MINI COOPERS. WHEN POWER STEERING FAILS, DRIVING IS NEXT TO IMPOSSIBLE GIVEN SIZE OF STEERING WHEEL AND POWER ASSIST DESIGN. *KB

Steering
Filed Nov 23, 201145,000 milesTX

ABOUT A YEAR AND HALF AGO THE CAR WAS LEAKING STEERING FLUID, THE MECHANIC STATED THAT THE COOLING FAN ON THE STEERING PUMP WAS A BAD DESIGN, HE ADJUSTED IT AND IT LASTED UNTIL NOVEMBER OF 2011 AGAIN THE LEAKING STARTED, GRINDING NOISE FROM THE FRONT LEFT,STEERING WAS DIFFICULT ON TURNS. I HAD ALL THE STEERING COMPONENTS REPLACED AT A COST OF @ $1,100. MECHANIC STILL BELIEVED IT IS A DESIGN FLAW, SHOULD HAVE A RECALL. *TR

Steering
Filed Oct 17, 2011NY

PULLED INTO A PARKING LOT. WAS MAKING A RIGHT TURN INTO A SPOT AND LOST ALL STEERING. I TURNED OFF THE CAR AND RESTARTED AND IT WORKED AGAIN, BUT IT WAS IMPOSSIBLE TO STEER WITHOUT THE POWER ASSIST. I SEE THIS MORNING THAT THIS PROBLEM IS NOW COMMON AND I HESITATE TO GO INTO MINI TO HAVE IT FIXED RIGHT AWAY SINCE IT WILL COST MORE THAN $1000 TO FIX! WHY ISN'T THIS A RECALL? *TR

Steering
Filed Oct 11, 201190,000 milesMI

POWER STEERING FAILURE WHILE DRIVING; HAD NEW STEERING RACK/PUMP INSTALLED AT 90,000, WORKED FINE FOR A YEAR AND NOW THE POWER STEERING HAS FAILED FOR THE SECOND TIME; A NEW STEERING PUMP/RACK NEEDS TO BE INSTALLED... *KB

Steering
Filed Oct 3, 201152,206 milesIL

DRIVING TO WORK AND TRIED TO MAKE A RIGHT HAND TURN. THE POWER STEERING FAILED MAKING THE WHEEL VERY HARD TO TURN. I PULLED OVER TO THE SIDE AND SHUT THE CAR OFF, AND WHEN I RESTARTED IT, THE POWER STEERING WORKED AGAIN. IT DOES THIS INTERMEDIATELY A FEW TIMES A WEEK SINCE THEN... MINI SAYS ITS AN INTERNAL FAULT IN THE POWER STEERING PUMP. *TR

Steering
Filed Oct 3, 201150,000 milesNY

FAILURE OF POWER STEERING. *TR

Steering
Filed Sep 22, 201151,377 milesCA

TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED WHILE DRIVING 10 MPH THE POWER OF STEERING WOULD STOP WORKING INTERMITTENTLY. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 51,377.

Steering
Filed Sep 21, 2011110,000 milesMN

THE FIRST TIME THE POWER STEERING FAILED WAS WHEN I WAS EXITING OFF A HIGHWAY REST STOP. WHEN LEAVING THE STOP, THE POWER STEERING WORKED AGAIN. FOR A COUPLE OF MONTHS, INCIDENTS OF STIFFNESS BECAME MORE FREQUENT ESPECIALLY AT THE END OF MY COMMUTE HOME FROM WORK. THREE MONTHS LATER IT LACKS POWER STEERING FULL TIME. AFTER ALL I'VE READ ABOUT THIS ONLINE, MY CONCERN IS THAT THE COST OF THE REPAIR MAY BE AROUND $1300. *TR

Steering › Electric Power Assist System
Filed Sep 19, 201190,120 milesPA

DRIVING ON HIGHWAY ENTERING TURN, AND CAR WAS HARD TO STEER, HAD TO JERK WHEEL TO AVOID HITTING ANOTHER CAR. WHEN WILL SOMETHING BE DONE WITH MINE AND OTHERS WHO HAVE THIS ISSUE. DOES IT TAKE A DEATH FOR CAR DEALERS TO BE HELD ACCOUNTABLE. *KB

Steering
Filed Sep 14, 201189,000 milesTN

I WAS JUST DRIVING HOME FROM WORK AND THE POWER STEERING JUST WENT OUT, I DID SAFELY MAKE IT HOME AND GOT THE CAR IN THE GARAGE. IT HAS BEEN PARKED SINCE IT SEEMS THE POWER STEERING COMES AND GOES. I DON'T KNOW WHAT THE PROBLEM MAY BE FOR SURE, BUT I HAVE ALREADY HAD THE FAN ASSEMBLY REPLACED DUE TO IT WOULD NOT CUT OFF, AND KILLED MY BATTERY, SO OF COURSE I HAD TO REPLACE THE BATTERY. I AM TAKING THE CAR IN FOR A ESTIMATE FOR THE STEERING, BUT IT SEEMS THIS IS A COMMON PROBLEM AND IT NEEDS TO BE RECALLED. IT CAUSE SOMEONE TO GET HURT OR EVEN KILLED. *KB

Steering
Filed Aug 19, 2011140,150 milesMI

THE POWER STEERING SYSTEM FAILED AS THE VEHICLE APPROACHED AND ENTERED A "ROUNDABOUT" CIRCLE. THE SYSTEM NOT ONLY STOPPED PROVIDING STEERING ASSIST, BUT THE STEERING WHEEL STAYED IN THE RIGHT TURN POSITION (DID NOT RETURN TO CENTER) WHICH CAUSED THE VEHICLE TO VEER OFF THE ROAD SURFACE. THE POWER STEERING SYSTEM HAS COMPLETED FAILED IN THE VEHICLE, WHICH MAKES THE CAR VERY DIFFICULT TO DRIVE (ESPECIALLY MY FOR WIFE WHO WAS OPERATING THE VEHICLE WHEN THE INITIAL FAILURE OCCURRED). DO TO THE NON-FUNCTIONAL POWER STEERING SYSTEM, WHEN MAKING EITHER LEFT OR RIGHT HAND TURNS, THE STEERING WHEEL STAYS IN THE TURNED POSITION WHICH REQUIRES THE DRIVER TO QUICKLY MANEUVER THE CAR TO PREVENT IT FROM CONTINUING TO VEER OFF OF THE ROAD SURFACE ~ THIS CONDITION IS PRESENT AT ALL SPEEDS WITH ALL DEGREES OF STEERING INPUT. IN SIMPLE TERMS: IF THE STEERING WHEEL IS FULLY TURNED "HARD" TO THE LEFT, IT WILL STAY IN THAT POSITION CAUSING THE VEHICLE TO CONTINUE TURNING AND WILL NOT START ITS RETURN TO THE CENTER "STRAIGHT" POSITION WITHOUT INPUT FROM THE DRIVER. ASIDE FROM THE COMPLETE LOSS OF STEERING ASSIST (WHICH MAKES NORMAL STEERING VERY DIFFICULT AT ALL SPEEDS), THE STEERING WHEEL POSITIONAL ISSUE (AS NOTED ABOVE) INTRODUCES A VERY UNSAFE OPERATING CONDITION FOR THE DRIVER AND VEHICLE.

Steering
Filed Aug 15, 201195,300 milesIL

THE POWER STEERING FAILED ON MY 2004 MINI COOPER WITH NO NOTICE IN CITY TRAFFIC. I WAS DRIVING ALL OF A SUDDEN LOST POWER STEERING WHICH NEARLY CAUSED AN ACCIDENT IN HEAVY TRAFFIC. I HAD TO HAVE THE POWER STEERING PUMP REPLACED FOR $1144.11 AND FOUND IT WAS A VERY COMMON PROBLEM. *TR

Steering
Filed Aug 11, 201174,600 milesCA

IT WAS SO SCARY TO NOT BE ABLE TO MAKE TURNS ON FREEWAY! ON MY WAY BACK FROM WORK SAN FRANCISCO, I STARTED EXPERIENCING VERY STIFF POWER STEERING HALF WAY AND THE SITUATION GOT WORSE AND WORSE. TO THE END I ALMOST COULDN'T MAKE TURNS. I BARELY CAN FINALLY PARK THE CAR IN FRONT OF MY GARAGE AND I WAS HORRIFIED BY THE EXPERIENCE FOR THE WHOLE NIGHT. BROUGHT THE CAR TO GET CHECKED AND IT TURNED OUT THE POWER STEERING PUMP NEEDED TO BE REPLACED. IT WAS WAY MORE EXPENSIVE THAN I CAN AFFORD BUT CAN I NOT TO GET THAT REPAIRED? I NEEDED THE CAR TO GO TO WORK ETC. MINI COOPER SHOULD RECALL THIS POWER STEERING PUMP. IT'S A SERIOUS SAFETY ISSUE.

Steering
Filed Aug 11, 2011103,000 milesKY

BACKING OUT OF PARKING PLACE, CAR IS DIFFICULT TO STEER. THIS THE THIRD TIME IT HAS OCCURRED. I HAVE NOT REPLACED THE POWER STEERING YET DUE TO COST. *TR

Steering
Filed Aug 9, 201176,000 milesCA

ON MULTIPLE INCIDENTS, THERE IS NO INDICATION LEADING UP TO THE SUDDEN LOSS OF POWER STEERING. INTERMITTENT LOSS OF POWER STEERING TO THE POINT WHERE THE STEERING WHEEL IS NEARLY IMPOSSIBLE TO TURN OR MANEUVER. PROBLEM WOULD OCCUR DURING INITIAL STARTUP OF THE CAR, OR AFTER 15 MINS OF DRIVING, OR AFTER 2-3 HOURS OF DRIVING. SO FAR, ON ALL OCCURRENCES, ONCE THE CAR IS SHUT OFF AND TURNED BACK ON THEN POWER STEERING RESUMES. TOOK MY CAR TO MINI OF STEVENS CREEK ON 8/8/11 AND WAS QUOTED $180 FOR DIAGNOSTICS, $848 FOR PARTS, $253 FOR LABOR. MINI HAS DECLINED TO HONOR A NO-COST REPLACEMENT. I NEED TO FIND MORE REASONABLE PRICE FOR REPAIR AS I CANNOT AFFORD THE QUOTED $1300 AT THE MOMENT. I HAVE YET TO HAVE THIS POWER STEERING PROBLEM FIXED. *TR

Steering
Filed Aug 7, 201178,000 milesGA

POWER-ASSISTED STEERING FAILS ON 2004 COOPER MINI. VEHICLE NOT DRIVEN AGGRESSIVELY. SHUTTING VEHICLE OFF, THEN RESTARTING, WILL OCCASIONALLY RESTORE POWER STEERING BUT ONLY FOR A BRIEF PERIOD. POWER-ASSISTED STEERING WORKS WHEN FIRST STARTED FOR THE DAY, BUT QUITS ENTIRELY WITHIN 30 - 45 MIN. LATER. DRIVING WITHOUT POWER-ASSISTED STEERING IS POSSIBLE BUT EXTREMELY DIFFICULT TO TURN. *TT

Power Train › Automatic Transmission
Filed Aug 5, 201187,000 milesPA

I HAVE A 2004 MINI COOPER WITH 87,000 MILES ON IT. THERE WERE NO EVENTS LEADING UP TO THE TOTAL CVT TRANSMISSION FAILURE THAT TOOK PLACE LAST FRIDAY 07/29/11. I WAS ENTERING INTO A LARGE INTERSECTION WHEN THE CAR STARTED BUCKING AND RATTLING. I JUST MADE IT INTO A HESS STATION PARKING LOT (THANK GOODNESS THERE WAS ONE THERE) WHEN IT WOULDN'T GO ANY FURTHER. I HAD IT TOWED TO A LOCAL TRANSMISSION SHOP AND THEY SAID THAT THE TRANS WAS DEAD AND I WAS GOING TO NEED A NEW ONE. THEY INFORMED ME THAT THERE AREN'T ANY REBUILT OPTIONS AND THE NEW TRANS IS GOING TO COST ME $5000 + $1200 FOR LABOR. I HAVE DONE A BUNCH OF RESEARCH ON THESE CVT TRANSMISSIONS AND APPARENTLY THEY HAVE BEEN A HUGE PROBLEM AND BMW/MINI HAVEN'T DONE ANYTHING ABOUT IT. I THINK IT IS A DISGRACE THAT THIS CONTINUES TO HAPPEN AND COST PEOPLE THOUSANDS OF DOLLARS. SOMETHING NEEDS TO BE DONE ASAP!!!! *TT

Steering
Filed Aug 3, 201145,000 milesCA

CONTINUOUS RELAPSING/REMITTING PROBLEM. POWER STEERING HAS BEEN GOING OUT NEARLY ONCE A WEEK FOR THE LAST YEAR AND A HALF. 90% OF THE TIME THE POWER STEERING COMES BACK ON AFTER RESTARTING THE CAR.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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